The Dispute Resolution Centre
An Approved Mediation Agency with the
Mediation Board of Trinidad & Tobago
FORTY-HOUR MEDIATION SKILLS WORKSHOP
This course is Accredited by the Mediation Board of Trinidad and Tobago.
Supplement your income, build a second career in the field of Mediation.
OVERVIEW:
Mediation is a highly effective dispute resolution alternative used to settle disputes outside
the courtroom. This process allows parties to work out issues quickly and privately, thus
saving time, money and relationships.
COURSE TOPICS INCLUDE:
 Emotional Intelligence
 Conflict Theory & the ADR Process
 Culture and Bias in Mediation
 Effective Communication Skills
 Breaking Impasse in Mediation
 The Art of Negotiation
 Ethics in Mediation
 The Mediation Process
 Interest-Based Negotiation
 The Role of the Mediator
 The Mediation Act, 2004
 Mediation Styles and Techniques
 Writing the Agreement
 The Role of the Attorney
 The Self as a Tool for Mediation
 Conflict Management Mediums
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WHO WILL BENEFIT
Executives, Managers, Supervisors, Contractors, Commercial and Business Sector Representatives,
Sport and Facility Management, Human Resource, Industrial Relations, Project Management,
Administrative and Customer Service Personnel. As well as Attorneys, Principals, Teachers, Social
Workers, Guidance Counsellors, Life Skills Coaches, EAP providers, Community & Union Leaders,
Public Sector Workers, Law Enforcement Personnel and anyone involved in resolving disputes.
s, Teachers,
Dates :
5 Thursdays: 1st, 8th, 15th, 22nd & 29th March 2012
Time :
8:00 am – 5:00 pm
Venue :
Trinidad and Tobago Chamber of Industry and Commerce,
Columbus Circle, Westmoorings
Cost:
$7,475.00 (Vat Inclusive)
(Includes workshop materials, lunch and refreshments.)
Please call to verify receipt of Registration forms
Payment
Plan
Available
for individuals
Special Discount
OR
10% OFF
for groups of 3
persons and more
For further information please contact:
THE DISPUTE RESOLUTION CENTRE
C/o Trinidad & Tobago Chamber of Industry & Commerce Building, Columbus Circle,
PO Box 499 Port of Spain Trinidad and Tobago W I
Tel: (868) 632 4051 or 637 6966
Fax: (868) 632 4046 or 637 7425
Westmoorings
E-mail: drc@chamber.org.tt
Ground Floor, Chamber Building
Columbus Circle, Westmoorings,
P.O. Box 499, Port of Spain, Trinidad and Tobago, W.I.
Phone: (868) 632-4051 / 637-6966 Fax: (868) 632-4046 / 637-7425
E-MAIL: drc@chamber.org.tt
REGISTRATION FORM
“Forty-hour Mediation Skills Workshop”
Certificate Programme
5 Thursdays: 1st, 8th, 15th, 22nd & 29th March 2012
8:00 a.m. – 5:00 p.m.
Cost: TT$7,475.00 (VAT Inclusive)
Discount: 10% discount for Groups of 3 persons & more
Please complete in block letters:
Name(s): (BLOCK LETTERS)
Job Title:
1. ________________________________________
__________________________________________
2. ________________________________________
__________________________________________
3. ________________________________________
__________________________________________
4. ________________________________________
__________________________________________
Name of Organisation: _________________________________________________________________________
Address: ____________________________________________________________________________________
Contact Person: _____________________________________
E-mail: ________________________________
(Cell/Work/Home)
Telephone No.: _____________________________
Ext.: __________
Fax No: ________________________
Meal Preference
(a) Chicken
(b) Fish
(c) Vegetarian (Strict)
(d) Vegetarian (With Fish)
I am allergic to:______________________________________________________________________________
Cancellation Policy:
i.
ii.
iii.
iv.
v.
Registration is only confirmed upon receipt of this form by The Dispute Resolution Centre accompanied with
the appropriate payment before 23rd February, 2012.
Payment will be refunded if written notice of cancellation is received by 23rd February, 2012.
By signing this registration form, registrants acknowledge that payments are NOT refundable if cancellation is
made after the 23rd February, 2012 deadline.
In cases where registrants neither cancel nor attend this function, please note that there is NO entitlement to a
refund under these circumstances.
Payments can be made via Cash, LINX, Credit Card or Cheques which should be made payable to:
Trinidad and Tobago Chamber of Industry and Commerce
Please call to verify receipt of Registration forms
Please ensure registration form is completed below by authorized signatory:
Authorized Signatory only:
……………………………….……
Date:
……………………
Company Stamp:
…………….…………………..