CME.NYCHHC.ORG ADVERTISING MATERIAL FOR DIRECT PROVIDERSHIP New York City Health and Hospitals Corporation Title: “Patient Safety Forum: “Working With Disruptive Patient Behaviors While Keeping Safe” Target Audience: Medical Residents, Attending Physicians, Patient Safety Officers/Associates, Nurses, Clinical Team Members, Medical Directors, Chief Nurses, Pharmacy, Social Workers, Workplace Violence Coordinators, etc. Goal: To provide knowledge and skills on how to manage disruptive patients while keeping safety. Objectives: Dealing with disruptive patient behavior and finding ways to cope with encounters Developing the emotional intelligence to prevent patients from acting out Creating a space/culture for care team members to feel safe Activity Completion Requirements: Attendance at the entire event Completion & Submission of the evaluation form Date: December 17, 2014 Time: 8:30 am – 3:40 pm Location: HHC Conference Center Jacobi Medical Center, Building 4 1400 Pelham Parkway South Bronx, NY 10461 For registration information, please contact program coordinator (insert name of coordinator) at (insert telephone #) or (insert email address) Registration Access: http://cme.nychhc.org Program Code: (insert program code) New York City Health and Hospitals Corporation is accredited by The Medical Society of the State of New York to provide continuing medical education for physicians. New York City Health and Hospitals Corporation designates this (enter type of learning activity) educational activity for a maximum of (insert credits hours) AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity. Participating faculty members and planners have no relevant financial relationship(s) to disclose (insert name(s) of individual(s) This educational activity does not receive any financial support or in-kind contribution from commercial companies. CME.NYCHHC.ORG ADVERTISING MATERIAL FOR JOINT PROVIDERSHIP New York City Health and Hospitals Corporation Title: “Patient Safety Forum: “Working With Disruptive Patient Behaviors While Keeping Safe” Target Audience: Medical Residents, Attending Physicians, Patient Safety Officers/Associates, Nurses, Clinical Team Members, Medical Directors, Chief Nurses, Pharmacy, Social Workers, Workplace Violence Coordinators, etc. Goal: To provide knowledge and skills on how to manage disruptive patients while keeping safety. Objectives: Dealing with disruptive patient behavior and finding ways to cope with encounters Developing the emotional intelligence to prevent patients from acting out Creating a space/culture for care team members to feel safe Activity Completion Requirements: Attendance at the entire event Completion & Submission of the evaluation form Date: December 17, 2014 Time: 8:30 am – 3:40 pm Location: HHC Conference Center Jacobi Medical Center, Building 4 1400 Pelham Parkway South Bronx, NY 10461 For registration information, please contact program coordinator Mei Kong at (212) 788-3579 or Kongm@nychhc.org Registration Access: http://cme.nychhc.org Program Code: CPEM14-33 (Code added by CME Staff) New York City Health and Hospitals Corporation is accredited by The Medical Society of the State of New York to provide continuing medical education for physicians. This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Medical Society of the State of New York (MSSNY) through the joint providership of New York City Health and Hospitals Corporation (NYC HHC) and (enter name the non-accredited provider). New York City Health and Hospitals Corporation is accredited by MSSNY to provide continuing medical education for physicians. NYC HHC designates this (enter type of activity) for a maximum of (enter number of credits) AMA PRA Category 1 Credits™. Physicians should claim only credit commensurate with the extent of their participation in the activity. Participating faculty members and planners have disclosed the following financial relationship(s): (insert name(s) of individual and type of relationship) This (enter type of activity) does not receive any financial or in-kind contribution from commercial companies. CME.NYCHHC.ORG ADVERTISING MATERIAL FOR DIRECT NURSING PROVIDERSHIP New York City Health and Hospitals Corporation Title: “Patient Safety Forum: “Working With Disruptive Patient Behaviors While Keeping Safe” Target Audience: Medical Residents, Attending Physicians, Patient Safety Officers/Associates, Nurses, Clinical Team Members, Medical Directors, Chief Nurses, Pharmacy, Social Workers, Workplace Violence Coordinators, etc. Goal: To provide knowledge and skills on how to manage disruptive patients while keeping safety. Objectives: Dealing with disruptive patient behavior and finding ways to cope with encounters Developing the emotional intelligence to prevent patients from acting out Creating a space/culture for care team members to feel safe Activity Completion Requirements: Attendance at the entire event Completion & Submission of the evaluation form Date: December 17, 2014 Time: 8:30 am – 3:40 pm Location: HHC Conference Center Jacobi Medical Center, Building 4 1400 Pelham Parkway South Bronx, NY 10461 For registration information, please contact program coordinator Mei Kong at (212) 788-3579 or Kongm@nychhc.org Registration Access: http://cme.nychhc.org Program Code: CPEN14-09 (Code added by CME Staff) Corporate Nursing Services - New York City Health and Hospitals Corporation is an approved provider of continuing education by New Jersey State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. This educational activity has been submitted to Corporate Nursing Services – New York City Health and Hospitals Corporation Continuing Nursing Education Provider Unit for award of (enter number of credits) contact hours. Planners and presenters of this activity submitted a declaration of vested interests, or their lack of vested interests, as well as presenters’ discussion of off- CME.NYCHHC.ORG ADVERTISING MATERIAL FOR JOINT NURSING PROVIDERSHIP New York City Health and Hospitals Corporation Title: “Patient Safety Forum: “Working With Disruptive Patient Behaviors While Keeping Safe” Target Audience: Medical Residents, Attending Physicians, Patient Safety Officers/Associates, Nurses, Clinical Team Members, Medical Directors, Chief Nurses, Pharmacy, Social Workers, Workplace Violence Coordinators, etc. Goal: To provide knowledge and skills on how to manage disruptive patients while keeping safety. Objectives: Dealing with disruptive patient behavior and finding ways to cope with encounters Developing the emotional intelligence to prevent patients from acting out Creating a space/culture for care team members to feel safe Activity Completion Requirements: Attendance at the entire event Completion & Submission of the evaluation form Date: December 17, 2014 Time: 8:30 am – 3:40 pm Location: HHC Conference Center Jacobi Medical Center, Building 4 1400 Pelham Parkway South Bronx, NY 10461 For registration information, please contact program coordinator Mei Kong at (212) 788-3579 or Kongm@nychhc.org Registration Access: http://cme.nychhc.org Program Code: CPEN14-09 (Code added by CME Staff) Corporate Nursing Services - New York City Health and Hospitals Corporation is an approved provider of continuing education by New Jersey State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. This activity has been planned and implemented in accordance with the Essential Areas and Policies of the New Jersey State Nurses Association through the joint providership of New York City Health and Hospitals Corporation (NYC HHC) and (enter name of non-accredited provider). New York City Health and Hospitals Corporation is accredited by NJSNA to provide Continuing Nursing Education Provider Units for award of (enter number of credits) contact hours. Commercial supp Planners and presenters of this activity submitted a declaration of vested interests, or their lack of vested interests, as well as presenters’ discussion of off- CME.NYCHHC.ORG ADVERTISING MATERIAL FOR AGENDA HHC-CIR Patient Safety Forum Working with Disruptive Patient Behaviors While Keeping Safe AGENDA Wednesday, December 17, 2014 8:30am to 9:00am Breakfast and Registration 9:00am to 9:15am Welcome and Introductions HHC and CIR 9:15am to 10:45am Keynote Presentation Disruptive Patient Behavior as a Quality and Patient Safety Concern Presented by: Anthony Weiss, MD, MBA, MSc Chief Medical Officer, Upstate University Hospital Associate Dean for Clinical Affairs, Upstate Medical University Assistant Professor in Psychiatry, Upstate Medical University 10:45am to 11:00am Break 11:00am to 12noon Project Safe Space - Fostering a Culture of Wellness Presented by: Adaira Landry, M.D. PGY 4 Resident, Bellevue/NYU Emergency Medicine Larissa Laskowski, D.O. Medical Toxicoloy Fellow, NYC Poison Control Center; Bellevue/NYU Emergency Medicine 12noon to 12:45pm Lunch 12:45pm to 1:45pm Simulation and Role Playing Dealing with Disruptive Patient Behaviors Led by Dr. Weiss 1:45pm to 2:00pm Break 2:00pm to 2:10pm Message from Dr. Raju 2:10pm to 3:10pm Implementation Strategies - led by Dr. Weiss 3:10pm to 3:30pm Summary and Wrap up - Dr. Weiss