CME.NYCHHC.ORG
ADVERTISING MATERIAL FOR DIRECT PROVIDERSHIP
NYC Health + Hospitals
Title:
“Patient Safety Forum: “Working With Disruptive Patient Behaviors While Keeping Safe”
Target Audience: Medical Residents, Attending Physicians, Patient Safety Officers/Associates, Nurses, Clinical
Team Members, Medical Directors, Chief Nurses, Pharmacy, Social Workers, Workplace Violence Coordinators,
etc.
Goal: To provide knowledge and skills on how to manage disruptive patients while keeping safety.
Objectives:
 Dealing with disruptive patient behavior and finding ways to cope with encounters
 Developing the emotional intelligence to prevent patients from acting out
 Creating a space/culture for care team members to feel safe
Activity Completion Requirements:
 Attendance at the entire event
 Completion & submission of the evaluation form
Date: December 17, 2014
Time: 8:30 am – 3:40 pm
Location:
HHC Conference Center
Jacobi Medical Center, Building 4
1400 Pelham Parkway South
Bronx, NY 10461
For registration information, please contact program coordinator (insert name of coordinator) at (insert
telephone #) or (insert email address)
Registration Access: http://cme.nychhc.org
Program Code: (insert program code)
NYC Health + Hospitals is accredited by The Medical Society of the State of New York to provide continuing medical
education for physicians.
NYC Health + Hospitals designates this (enter type of learning activity) educational activity for a maximum of (insert credits
hours) AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their
participation in the activity.
Participating faculty members and planners have no relevant financial relationship(s) to disclose (insert name(s) of
individual(s)
This educational activity does not receive any financial support or in-kind contribution from commercial companies.
CME.NYCHHC.ORG
ADVERTISING MATERIAL FOR JOINT PROVIDERSHIP
NYC Health + Hospitals
Title:
“Patient Safety Forum: “Working With Disruptive Patient Behaviors While Keeping Safe”
Target Audience: Medical Residents, Attending Physicians, Patient Safety Officers/Associates, Nurses, Clinical
Team Members, Medical Directors, Chief Nurses, Pharmacy, Social Workers, Workplace Violence Coordinators,
etc.
Goal: To provide knowledge and skills on how to manage disruptive patients while keeping safety.
Objectives:
 Dealing with disruptive patient behavior and finding ways to cope with encounters
 Developing the emotional intelligence to prevent patients from acting out
 Creating a space/culture for care team members to feel safe
Activity Completion Requirements:
 Attendance at the entire event
 Completion & Submission of the evaluation form
Date: December 17, 2014
Time: 8:30 am – 3:40 pm
Location:
HHC Conference Center
Jacobi Medical Center, Building 4
1400 Pelham Parkway South
Bronx, NY 10461
For registration information, please contact program coordinator Mei Kong at (212) 788-3579 or
Kongm@nychhc.org
Registration Access: http://cme.nychhc.org
Program Code: CPEM14-33 (Code added by CME Staff)
NYC Health + Hospitals is accredited by The Medical Society of the State of New York to provide continuing medical
education for physicians.
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Medical Society
of the State of New York (MSSNY) through the joint providership of NYC Health + Hospitals and (enter name the nonaccredited provider). NYC Health + Hospitals is accredited by MSSNY to provide continuing medical education for
physicians. NYC Health + Hospitals designates this (enter type of activity) for a maximum of (enter number of credits) AMA
PRA Category 1 Credits™. Physicians should claim only credit commensurate with the extent of their participation in the
activity.
Participating faculty members and planners have disclosed the following financial relationship(s): (insert name(s) of
individual and type of relationship)
This (enter type of activity) does not receive any financial or in-kind contribution from commercial companies.
CME.NYCHHC.ORG
ADVERTISING MATERIAL FOR DIRECT NURSING PROVIDERSHIP
NYC Health + Hospitals
Title:
“Patient Safety Forum: “Working With Disruptive Patient Behaviors While Keeping Safe”
Target Audience: Medical Residents, Attending Physicians, Patient Safety Officers/Associates, Nurses, Clinical
Team Members, Medical Directors, Chief Nurses, Pharmacy, Social Workers, Workplace Violence Coordinators,
etc.
Goal: To provide knowledge and skills on how to manage disruptive patients while keeping safety.
Objectives:
 Dealing with disruptive patient behavior and finding ways to cope with encounters
 Developing the emotional intelligence to prevent patients from acting out
 Creating a space/culture for care team members to feel safe
Activity Completion Requirements:
 Attendance at the entire event
 Completion & Submission of the evaluation form
Date: December 17, 2014
Time: 8:30 am – 3:40 pm
Location:
HHC Conference Center
Jacobi Medical Center, Building 4
1400 Pelham Parkway South
Bronx, NY 10461
For registration information, please contact program coordinator Mei Kong at (212) 788-3579 or
Kongm@nychhc.org
Registration Access: http://cme.nychhc.org
Program Code: CPEN14-09 (Code added by CME Staff)
Corporate Nursing Services - NYC Health + Hospitals is an approved provider of continuing education by New Jersey State
Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
This educational activity has been submitted to Corporate Nursing Services – NYC Health + Hospitals Continuing Nursing
Education Provider Unit for award of (enter number of credits) contact hours.
Planners and presenters of this activity submitted a declaration of vested interests, or their lack of vested interests, as well
as presenters’ discussion of off-
CME.NYCHHC.ORG
ADVERTISING MATERIAL FOR JOINT NURSING PROVIDERSHIP
NYC Health + Hospitals
Title:
“Patient Safety Forum: “Working With Disruptive Patient Behaviors While Keeping Safe”
Target Audience: Medical Residents, Attending Physicians, Patient Safety Officers/Associates, Nurses, Clinical
Team Members, Medical Directors, Chief Nurses, Pharmacy, Social Workers, Workplace Violence Coordinators,
etc.
Goal: To provide knowledge and skills on how to manage disruptive patients while keeping safety.
Objectives:
 Dealing with disruptive patient behavior and finding ways to cope with encounters
 Developing the emotional intelligence to prevent patients from acting out
 Creating a space/culture for care team members to feel safe
Activity Completion Requirements:
 Attendance at the entire event
 Completion & Submission of the evaluation form
Date: December 17, 2014
Time: 8:30 am – 3:40 pm
Location:
HHC Conference Center
Jacobi Medical Center, Building 4
1400 Pelham Parkway South
Bronx, NY 10461
For registration information, please contact program coordinator Mei Kong at (212) 788-3579 or
Kongm@nychhc.org
Registration Access: http://cme.nychhc.org
Program Code: CPEN14-09 (Code added by CME Staff)
Corporate Nursing Services - NYC Health + Hospitals is an approved provider of continuing education by New Jersey State
Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.
This activity has been planned and implemented in accordance with the Essential Areas and Policies of the New Jersey
State Nurses Association through the joint providership of NYC Health + Hospitals and (enter name of non-accredited
provider). NYC Health + Hospitals is accredited by NJSNA to provide Continuing Nursing Education Provider Units for
award of (enter number of credits) contact hours.
Planners and presenters of this activity submitted a declaration of vested interests, or their lack of vested interests, as well
as presenters’ discussion of off-
CME.NYCHHC.ORG
ADVERTISING MATERIAL FOR SOCIAL WORKER DIRECT PROVIDERSHIP
NYC Health + Hospitals
Title:
“Patient Safety Forum: “Working With Disruptive Patient Behaviors While Keeping Safe”
Target Audience: Medical Residents, Attending Physicians, Patient Safety Officers/Associates, Nurses, Clinical
Team Members, Medical Directors, Chief Nurses, Pharmacy, Social Workers, Workplace Violence Coordinators,
etc.
Goal: To provide knowledge and skills on how to manage disruptive patients while keeping safety.
Objectives:
 Dealing with disruptive patient behavior and finding ways to cope with encounters
 Developing the emotional intelligence to prevent patients from acting out
 Creating a space/culture for care team members to feel safe
Activity Completion Requirements:
 Attendance at the entire event
 Completion & submission of the evaluation form
Date: December 17, 2014
Time: 8:30 am – 3:40 pm
Location:
HHC Conference Center
Jacobi Medical Center, Building 4
1400 Pelham Parkway South
Bronx, NY 10461
For registration information, please contact program coordinator Mei Kong at 212-788-3579 or
mei.kong@nychhc.org
Registration Access: http://cme.nychhc.org
Program Code: CPES 15-01.01
NYC Health + Hospitals Continuing Professional Education is recognized by the New York State Education Department
State Board for Social Work as an approved provider of continuing education for licensed social workers #0074.
NYC Health + Hospitals designate this conference for a maximum of 5.75 contact hours. NYC Health + Hospitals is
accredited by NYSED to provide Continuing Social Work Education. Social Workers should claim only credit
commensurate with the extent of their participation in the activity.
Participating faculty members and planners have no relevant financial relationship(s) to disclose.
This conference does not receive any financial support or in-kind contribution from commercial companies.
There is no fee associated with this activity.
CME.NYCHHC.ORG
ADVERTISING MATERIAL FOR AGENDA
HHC-CIR Patient Safety Forum
Working with Disruptive Patient Behaviors While Keeping Safe
AGENDA
Wednesday, December 17, 2014
8:30am to 9:00am
Breakfast and Registration
9:00am to 9:15am
Welcome and Introductions
HHC and CIR
9:15am to 10:45am
Keynote Presentation
Disruptive Patient Behavior as a Quality and
Patient Safety Concern
Presented by:
Anthony Weiss, MD, MBA, MSc
Chief Medical Officer, Upstate University Hospital
Associate Dean for Clinical Affairs, Upstate Medical University
Assistant Professor in Psychiatry, Upstate Medical University
10:45am to 11:00am
Break
11:00am to 12noon
Project Safe Space - Fostering a Culture of Wellness
Presented by:
Adaira Landry, M.D.
PGY 4 Resident, Bellevue/NYU Emergency Medicine
Larissa Laskowski, D.O.
Medical Toxicoloy Fellow, NYC Poison Control Center;
Bellevue/NYU Emergency Medicine
12noon to 12:45pm
Lunch
12:45pm to 1:45pm
Simulation and Role Playing
Dealing with Disruptive Patient Behaviors
Led by Dr. Weiss
1:45pm to 2:00pm
Break
2:00pm to 2:10pm
Message from Dr. Raju
2:10pm to 3:10pm
Implementation Strategies - led by Dr. Weiss
3:10pm to 3:30pm
Summary and Wrap up - Dr. Weiss