Silver Cover
Call outs limited to £25.00
Materials at 10% discounted rate.
Labour at £23.00 per hour
Priority call out status within 2 hours for all emergencies.
Next working day for all none emergencies.
To cover, electrics, gas appliances, oil appliances, roof, water, plumbing and windows.
We will also liaise with your insurance company and complete any repairs if you are unable
to do so. We will act as your instructed company to undertake any works required.
1- bedroom houses
£200.00 P/A
2- bedroom houses
£250.00 P/A
3- bedroom houses
£300.00 P/A
4- bedroom houses
£350.00 P/A
5- bedroom houses
£400.00 P/A
6- bedroom houses
POA
All call outs are monitored; any misuse of the service will incur costs at our discretion.
This is designed to keep none emergencies to a minimum and to save money to keep our
cover competitive.
All parts are covered under the above schedule; we reserve the right to fit parts
recommended by ourselves and the suppliers we deal with.
We do not cover old for new and we will not replace any item with new unless we are
required to do so, a new household appliance must be purchased by the owners upon our
recommendations. No appliance over 5 years old will be covered; all proof of purchases
must be kept as proof of age and purchase. We recommend that a new appliance be
insured separately with an extended manufacturer’s warranty if available.
Full payment of cover must be received before cover can begin or standing order must be
set up and first months payment received. No refund will be given once the policy has
been undertaken and no standing order can be cancelled when the cover has been taken
out. Your minimum term for cover is 1 year.
Our record will be proof of purchase for any items or works carried out.
Gold Cover
Call outs limited to £20.00
Materials at 20% discounted rate.
Labour at £18.00 per hour
Priority call out status within 2 hours for all emergencies.
Next working day for all none emergencies.
To cover, electrics, gas appliances, oil appliances, roof, water, plumbing and windows.
We will also liaise with your insurance company and complete any repairs if you are unable
to do so. We will act as your instructed company to undertake any works required.
1- bedroom houses
£250.00 P/A
2- bedroom houses
£300.00 P/A
3- bedroom houses
£350.00 P/A
4- bedroom houses
£400.00 P/A
5- bedroom houses
£450.00 P/A
6- bedroom houses
POA
All call outs are monitored; any misuse of the service will incur costs at our discretion.
This is designed to keep none emergencies to a minimum and to save money to keep our
cover competitive.
All parts are covered under the above schedule; we reserve the right to fit parts
recommended by ourselves and the suppliers we deal with.
We do not cover old for new and we will not replace any item with new unless we are
required to do so, a new household appliance must be purchased by the owners upon our
recommendations. No appliance over 5 years old will be covered; all proof of purchases
must be kept as proof of age and purchase. We recommend that a new appliance be
insured separately with an extended manufacturer’s warranty if available.
Full payment of cover must be received before cover can begin or standing order must be
set up and first months payment received. No refund will be given once the policy has
been undertaken and no standing order can be cancelled when the cover has been taken
out. Your minimum term for cover is 1 year.
Our record will be proof of purchase for any items or works carried out.
Platinum Cover
Call outs free of charge.
Materials at cost.
No labour charge
Priority call out status within 2 hours for all emergencies.
Next working day for all none emergencies.
To cover, electrics, gas appliances, oil appliances, roof, water, plumbing and windows.
We will also liaise with your insurance company and complete any repairs if you are unable
to do so. We will act as your instructed company to undertake any works required.
1- bedroom houses
£300.00 P/A
2- bedroom houses
£350.00 P/A
3- bedroom houses
£400.00 P/A
4- bedroom houses
£450.00 P/A
5- bedroom houses
£500.00 P/A
6- bedroom houses
POA
All call outs are monitored; any misuse of the service will incur costs at our discretion.
This is designed to keep none emergencies to a minimum and to save money to keep our
cover competitive.
All parts are covered under the above schedule; we reserve the right to fit parts
recommended by ourselves and the suppliers we deal with.
We do not cover old for new and we will not replace any item with new unless we are
required to do so, a new household appliance must be purchased by the owners upon our
recommendations. No appliance over 5 years old will be covered; all proof of purchases
must be kept as proof of age and purchase. We recommend that a new appliance be
insured separately with an extended manufacturer’s warranty if available.
Full payment of cover must be received before cover can begin or standing order must be
set up and first months payment received. No refund will be given once the policy has
been undertaken and no standing order can be cancelled when the cover has been taken
out. Your minimum term for cover is 1 year.
Our record will be proof of purchase for any items or works carried out.
I would like to take advantage of you call out service to cover my property.
Name______________________________________________________________________
Address____________________________________________________________________
___________________________________________________________________________
Post Code__________________________________________________________________
Telephone_____________________________Mobile_______________________________
Cover Required
Silver___________ Gold___________Platinum____________
I herby agree with the terms and conditions to cover my property.
Date________________/_________________/20
Signed____________________________________________________________________
Print_____________________________________________________________________
Contact Address____________________________________________________________
_________________________________________________________________________
Post Code________________________________________________________________
I enclose a cheque made payable to Isis Construction & Property Maintenance for
The amount of £______________________ . Upon receipt of payment your cover will be
activated and a direct 24 hour contact will be given with your unique policy numbers.
I wish to set up a standing order to pay £_________per month to Alliance & Leicester Plc
Account Name Mr D Matthews Sort Code 72-50-05 Account No 27472182
Thank You for taking out our cover, now you can enjoy peace of mind for you and your
holiday guests.
Should you have any further questions or you feel we can improve our services please
write to us at the above address.
Yours Sincerely
Mr D Matthews (Director)
6 Jack Stephens Estate Penzance Cornwall TR18 2QE M: 07779809677 T: (01736) 351947 www.isisconstruction.net isisbusiness@tiscali.co.uk
Dear Sir/Madam
Welcome to our unique call out service designed with you our holiday home owners and
clients in mind.
Our cover is designed to give you peace of mind when you are letting your property if the
worse should happen.
Unfortunately in this day and age not everything is built to last and the scenario’s of
power failures, appliance breakdowns or no heating are every day and night realities, this
is not what your guests want when they are trying to have a quiet break away from the
stresses of everyday life.
At Isis we have been dealing with emergencies for holiday properties for several years
now and we consider ourselves as the best service out there covering any eventuality.
Our service has given the owners we represent peace of mind when things go wrong. We
don’t just offer a call our service that covers you 24 hours a day, we offer friendly staff
without the need to hold the line and then be asked to, press one for this, two for that and
so on, no matter if its 12 noon or 3 in the morning the phone is always answered and we
are ready to send our staff out to assist you and your guests.
Some energy companies have recently offered this kind of service but in reality when an
emergency happens they can’t get there until the next day or later, imagine your guest at
night with no electricity or no heating and be told we can’t get there until the morning.
Our promise to you and your guests is that we will do everything that is humanly possible
to resolve any problems and keep your guests happy, after all we have had a lot of
experience at it and we will know what to do, even if we have to get a generator or
alterative heating we do it and we have the testimonials from people who have needed
our services and can’t believe how responsive and responsible we are to our clients.
We are sure that if you take out our cover you will be in no doubt that you and your guests
will be looked after and will want to be renewing again the following year.
May we take this opportunity to welcome you to our cover and be rest assured that peace
of mind for you and your guests starts here.
Yours Sincerely Mr D Matthews (Director)