CHICS Liverpool Service Evaluation Survey 2014 1. Please help us by describing your family by ticking appropriate boxes: Membership Type Parents of child diagnosed with cancer Bereaved Parents Relative Friend Neighbour Professional Yes / No Children’s Age Local Authority Area Liverpool Sefton St Helens Halton (Runcorn / Widnes) Warrington Knowsley Lancashire 2. CHICS Support Meetings Do you attend the Support meetings held the second Tue of the month? Yes / No If your answer is No please can you outline in the space below why you are unable to attend? If you have stopped attending please can you indicate why? 3. CHICS Family Support Service In the early days after diagnosis on a scale of 1 (low) to 10 (high) how much emotional support did you receive from family and friends? Score = Were you aware of CHICS visiting the ward in Alder Hey? Yes / No Did a CHICS member of staff or volunteer make contact with you? Yes / No If the answer is Yes, on a scale from 1 (low) to 10 (high) how helpful and supportive was the CHICS Visit? Score = What other help could the Family Group have provided in those early weeks of diagnosis? If you are still attending Outpatients clinic please answer the following questions: Are you aware of CHICS presence in Outpatients? Yes / No Have you been contacted by a CHICS representative in Outpatients? Yes / No 4. CHICS Advice and Information Packs When did you hear about CHICS after diagnosis? 1 – 2 weeks 1 – 2 months Longer How were made aware of CHICS: Contact Method a) Received family pack b) CHICS visiting ward /clinic c) Hospital staff d) CHICS members’ e) Poster/ leaflet etc. on ward f) Poster/leaflet etc. at clinic g) Macmillan nurse/Social worker h) Other – please specify Please tick applicable method 5. Longer Term Support Please identify what activities if any you would interested in attending as a family / children only? Activity Social meetings for parents Specialist Guest Speaker Meetings Family Outings (parents / siblings etc) Children only trips / outings Family parties during the year Themed Trips Theatre / Museum / Musical visits Social Events Short Break Group Holidays - families Short Break Group Holidays - children Respite Breaks Others – please specify 1- 3 months Longer Term Not Applicable 6. Future Support Role How would you like to be involved in CHICS in the future? Activity Befriending recently diagnosed families Events / outings organisation Fundraising Others – please specify Yes / No 7. As a result of accessing CHICS do you feel you are more aware, informed and prepared for the processes and procedures involved in the treatment of your child? Yes / No What part of the service has helped you the most? 8. As a result of accessing CHICS have you developed coping mechanisms for dealing with the emotional stresses on the family? Yes / No What has been most useful aspect of the service for you? 9. By accessing CHICS do you feel the personal development and life chances of your child have been increased? Yes / No How have CHICS helped you? 10. Please add further comments about CHICS service below and do you feel there are any gaps that need to be considered for the future Many thanks for completing the survey please add your name and address below so CHICS can contact you to discuss any of the points completed. If you wish to remain anonymous please leave blank. Name Address Tel No E mail Please return to Eddie Hincks 22 Ayrshire Road, Liverpool L4 7XW or e-mail to eddie.chics@blueyonder.co.uk