Right Care Initiative Greater Capitol Region University of Best Practices—March 9, 2015
Michael J. Dolan, MD, FACP, has been with Gunderson Health System for 24 years. He is one of four medical vice presidents and
helps to lead quality improvement for Gundersen Health System. He continues to see patients in Internal Medicine. As medical vice
president of Team IV, he has responsibility in the areas of managing Cardiology, Cardiovascular Surgery, Orthopaedics, Podiatry,
Outpatient Therapies, Sports Medicine, Behavioral Health, Plastic Surgery, Otolaryngology, Audiology, Urology, Dental and Oral
Surgery. He has served as medical vice president since 2002. He also served on the Board of Governors at Gundersen from January 2002
to December 2009. Dr. Dolan is a 1987 graduate of the University of Wisconsin Medical School. He subsequently completed his Internal
Medicine residency with the Gundersen Graduate Medical Education Program. Dr. Dolan has been licensed to practice medicine in the
State of Wisconsin since 1988 and is board certified in Internal Medicine. Dr. Dolan served as a panelist for the Centre for Health
Services and Policy Research (British Columbia) symposium on healthcare for an aging population.
Susan L. Ivey, MD, MHSA, is Professor, Adjunct, at University of California, Berkeley, School of Public Health, and
Director of Research at Health Research for Action (a UCB affiliated research center), where she teaches in the Joint
Medical Program. She is a family physician with a Master’s in Health Services Management and Policy. She also
completed a 2-year post-doctoral research fellowship in Health Policy and Health Services Research at the University of
California, Berkeley. Dr. Ivey conducts health services research including design and evaluation of health care
interventions, particularly for low-income populations, recent immigrants, and Asian Americans. She is especially
interested in chronic disease care across diverse groups (diabetes, heart disease, hypertension). Dr. Ivey has over 40
peer-reviewed publications, a book on immigrant health, and several book chapters. She is a practicing physician at the
City of Berkeley Public Health Clinic.
Jose A. Arevalo, MD, co-chairs Right Care Capitol Region University of Best Practices and is the
Medical Director for Sutter Independent Physicians. Sutter IPA includes 550 physicians, including
over
100
primary care doctors. Dr. Arevalo is immediate past president of the Sierra Sacramento Valley
Medical
Society and is president of the Latino Physicians Association of California. A graduate of Stanford
Medical
School, he completed his residency and clinical research fellowship in family medicine at UC San
Francisco.
A board certified family physician, he has served on the faculty of the UC Davis Medical School for
many years.
While a full-time faculty member at UCD, his research focused on reproductive health, gestational
diabetes,
and Type 2 diabetes. He was also the director of the UC Davis Medical Student Education Program
and was named the 1994 U.C. Davis Kaiser Award for Excellence in Teaching. He was the first winner of the California Latino Medical
Association Lifetime Achievement Award for Outstanding Contributions to Latino Health Issues in 1992. As a member of the statewide
Board of the American Diabetes Association California Affiliate, he worked with the Department of Health Service's Diabetes Control
Program as one of the original members of the California Diabetes Steering Committee that created the Diabetes Coalition of CA. As the
first chair of the Guidelines Committee he was the guiding force behind the Consensus Basic Diabetes Care Guidelines through CCHRI
that are now widely accepted across California. He has significant experience in managed care, previously serving as Northern CA
regional medical director for Prudential Health Care, United Health Care, Blue Cross and Health Plan of the Redwoods. Dr. Arevalo is
the founding President and Chair of the Sacramento Latino Medical Association and has served on the Boards of the California Academy
of Family Physicians and the Latino Coalition for a Healthy California. He received the California Wellness Foundation's Champions of
Health Professions Diversity Award in 2006. He was also the recipient of the 2008 National Hispanic Health Foundation's First
Leadership Award. He has been honored as the winner of the 2013 Ethnic Physician Leadership Award and the 2010 William Black
Award as Outstanding Contributions to Sacramento’s Medical Community from the Sacramento Sierra Chapter of California Academy of
Family Physicians.
Alan R. Ertle, MD, MPH, MBA, co-chairs the Right Care Capitol Region University of Best Practices. He is the
Chief Medical Officer for Mercy Medical Group, Inc. under Dignity Health Medical Foundation. Mercy Medical
Group, Inc. currently has over 370 providers in 20 sites in the Sacramento market and has over 36 specialties
represented. Dr. Ertle attended University of Oregon, and Oregon Health Sciences University Medical School. He
did his internship, residency and fellowship in pulmonary diseases at UCLA. After private practice for 10 years
practicing pulmonary and critical care medicine, he returned to OHSU for a National Library of Medicine-funded
medical informatics fellowship and obtained a master of public health with the emphasis in epidemiology and
biostatistics. He then worked for Practice Patterns Science, a subsidiary of Express Scripts, in St. Louis, Missouri
doing very complex claims-based data analysis for two years and from there became the CMO of the Corvallis Clinic
where he obtained an MBA from Regis University in Denver, Colorado. He then became the Senior Vice President for Medical Affairs
for St. Charles Health System in Bend, Oregon and was also the CEO of their employed physician group. Dr. Ertle then went to Overlake
1
Medical Center in Bellevue, Washington as the hospital CMO and was the VP for Physician Network Development.
Dr. Ertle has served on numerous committees and boards during his 34-year medical career.
Mary Fermazin, MD, MPA, is vice president for health policy & quality measurement, Health Services Advisory
Group (HSAG), the CMS federally designated Quality Improvement Organization for California. Dr. Fermazin
provides leadership for medical, quality measurement, long-term care, and health disparity aspects of HSAG’s quality
studies. She is the medical director for HSAG’s QIO program, and project director for CMS’ Measures Management
Special Project. Prior to her work at HSAG, she established statewide Medi-Cal policies and utilization review
criteria and evaluated new benefits and medical technology during her tenure at the California Department of Health
Services. As chief of California’s Office of Clinical Standards and Quality, she established quality improvement strategies for the
oversight of the Medicaid managed care program. She also served on the NCQA Committee for Performance Measurement, responsible
for the development of the Health Plans Employer Data Information Set, now called the Healthcare Effectiveness Data and Information
Set (HEDIS®). Dr. Fermazin is a general internist with a Bachelor of Science Degree from the University of Santo Tomas in Manila
(UST), the Philippines; a Master’s Degree in Public Administration from the University of San Francisco; and a Doctor of Medicine
Degree from UST. Dr. Fermazin is on the board of the Arizona Geriatrics Society and is adjunct faculty at Arizona
State University.
Hattie Rees Hanley, MPP, co-conceived of and launched the Right Care Initiative in 2007 with the director of the
Department of Managed Health Care (DMHC), and the deans of the University of California, Berkeley and UCLA’s
Schools of Public Health to improve patient outcomes in high yield areas for preventing disability and death, where
the science is clear, but the uptake has been uneven. The Right Care Initiative is a public-private, charitably funded
collaborative effort that has thus far worked in the areas of prevention and better management of Hospital Acquired
Infections (HAI), heart attacks, strokes, and diabetic complications. Ms. Hanley has led the initiative since its
inception on behalf of the State of California’s Department of Managed Health Care and UC Berkeley, co-creating the intellectual
framework through close collaboration with leading academics in the field. The hallmark of her public policy career is bridging across
the disparate arenas of business, government, health care delivery, and academia. Ms. Hanley received her Master’s of Public Policy
from Harvard University’s John F. Kennedy School of Government, after studying health economics and pre-medical coursework at UC
Davis. Since that time, she has applied her background in science and public policy in the areas of clinical quality improvement, public
health preparedness and improving laws to protect patients. She was instrumental in the negotiations and passage of the set of California
laws known as the Patient Bill of Rights, which includes the right to a second opinion and independent medical review. She works in the
DMHC Director’s Office and also holds an appointment within the UC Berkeley School of Public Health’s Center for Health Outcomes
and Innovation Research (CHOIR). She enjoys singing multi-part harmony in St. Luke’s Episcopal choir.