Academic Program Assessment Form
Assessment Cycle: 2011-2012
Program: Goal 3
Department Chair/Program Director:
College: Earl K. Long Library
Dean: Sharon Mader
Goal
Measurable Objective
Assessment Tools
What was your population and
what was your population size?
What was your sample size?
What was your sampling
method? (e.g. random sample,
convenience sample)
Actual Results Obtained
(Observed findings: was the
objective achieved?)
Strategies to Meet This Objective
in [NEXT FY]**
Goal 3
Create a welcoming, attractive, functional, and safe
environment in the Library for learning, research, and
study.
Objective 3.1 Provide and maintain up-to-date
technology to support the library’s mission.
Strategies:
3.1.1 Upgrade hardware and software as
necessary to provide up-to-date technology for
students, faculty, and staff
3.1.2 Explore additional means of technology to
communicate with students
3.1.3 Ensure that library faculty and staff stay
current with new technology
 Computer Lab Solutions Software
 Year-end property inventory
 Libtech email log
 Departmental meeting minutes
 Windows 7 training
UNO student, faculty and staff and public patron
population.
n/a
Labstat statistics, inventory equipment count, email
request and specific individual requests, department
meeting requests
The objective was achieved.
 Deployed additional kiosk stations and additional
reference desk computers.
 Acquired large Book Eye scanner
 Deployed Privateer Information Network displays
 RATs (Research and Technology Department)
sponsored training, webinars and best practices
presentations.
 Open larger more facilitative learning lab for faculty
and staff professional development.
 Survey population to determine training needs.
Goal
Measurable Objective
Assessment Tool(s)
What was your population and
what was your population
size?
What was your sample size?
What was your sampling
method? (e.g. random sample,
convenience sample)
Actual Results Obtained
(Observed findings: was the
objective achieved?)
Strategies to Meet This
Objective in [NEXT FY]**
Goal 3.
Objective 3.2 Ensure that policies and procedures are in
place for security and emergencies in the building.
Strategies:
3.2.1 Reconstitute the Safety Committee to
update policies and procedures regarding
building security and emergencies
3.2.2 Update library and departmental business
continuity plans
Emergency Telephone List
Record of actions taken (i.e., elevator, restroom closures,
water pressure, etc.)
Hurricane information updates via email
Record of staff training and awareness
Business Continuity Plans
All library faculty and staff
n/a
Documents listed in Assessment Tools:
Emergency Telephone List
Work Requests, signage
Hurricane information via email and hard copy
Emails to library faculty and staff regarding staff training,
building changes, abatement updates, etc.
The objective was achieved.
Sent to library faculty and staff:
 Updated Emergency Telephone Lists
 Updated Hurricane documents
 Email blasts and email information
Identified members for Safety Committee
1. Reconstitution of Safety Committee and Safety
meetings.
2. Review and revise Safety policies and procedures.
Goal
Goal 3
Measurable Objective
Objective 3.3
inviting
Strategies:
Make the library easier to use and more
3.3.1
3.3.2
3.3.3
3.3.4
3.3.5
Assessment Tool(s)
What was your population and
what was your population
size?
What was your sample size?
What was your sampling
method? (e.g. random sample,
convenience sample)
Actual Results Obtained
(Observed findings: was the
objective achieved?)
Promote a culture of cleanliness within the
building
Provide additional improvements to the
physical appearance within the library while
abatement and renovation are taking place
Continue to provide timely retrieval service
for materials relocated during the
abatement project
Train students working in public areas to
become more knowledgeable and
approachable in assisting patrons to locate
materials
Continue to shift materials and plan other
area renovations in preparation for
anticipated reconfiguration of the collection
post-abatement 2013
Suggestion Box and electronic comments
Patron request slips for retrieval of materials
Departmental meeting minutes
UNO student, faculty and staff and public patron
population.
Goal
n/a
UNO staffing
Gate counts
Circulation statistics
The objective was achieved.
Created and place signage to direct patrons.
Policies and procedures in place to help patrons.
Responded to Suggestion Box and electronic comments.
Outside book drop installed.
Circulation Desk was moved back to north entrance of
library following abatement.
Timely retrieval service of materials relocated during
abatement.
Snack and drink vending machines placed on the 2nd floor
during abatement to allow patrons a location to eat in
library while student lounge on the first floor was
inaccessible.
1. Train students working in library to assist patrons
2. Train Learning Commons staff to promote
collaboration, learning environment, and assisting
in research, reference and technology needs
3. Continue shifting collection
Goal 3
Measurable Objective
Objective 3.4
Strategies to Meet This
Objective in [NEXT FY]**
Strategies:
Actively promote the library
3.4.1
3.4. 2
Assessment Tool(s)
What was your population and
what was your population
size?
What was your sample size?
What was your sampling
method? (e.g. random sample,
convenience sample)
Actual Results Obtained
(Observed findings: was the
objective achieved?)
Strategies to Meet This
Objective in [NEXT FY]**
Participate in Welcome Week and similar
Activities to inform students about the
library
Explore and implement additional
opportunities to promote library services
and activities
Records of activities done
UNO student, faculty and staff and public patron
population.
n/a
Live events
Social media announcements
Signage
Sign in sheets at events
The objective was achieved.
Library faculty and staff participated in:
Welcome Week
Get to Know UNO
FreshFest
GradFest
Library greeting in January
Flash drive contest
Library promotion on web page
Facebook, Twitter, flickr accounts
1. Continue participation in events and social media
announcements.