User Guide Unencrypted Card Reports Finance Systems v1.0 User Guide Unencrypted Credit Card Number Reports Table of Contents 1. 1.1. 1.2. 1.3. OVERVIEW ...................................................................................................................................3 DOCUMENT PURPOSE 3 DOCUMENT HISTORY 3 REQUIREMENT REFERENCE 3 2.1. 2.2. 2.3. BUSINESS REQUIREMENTS ......................................................................................................4 BACKGROUND 4 REQUIREMENTS 4 SECURITY 4 2. 3. THE REPORTS .............................................................................................................................5 3.1. UNENCRYPTED CREDIT CARD REPORTS 5 3.2. HOW TO RUN THE REPORTS 5 3.2.1. Menu 5 3.2.2. Running the reports 5 4. BUSINESS CONSIDERATIONS ...................................................................................................9 5. GLOSSARY .................................................................................................................................10 6. 6.1. 6.2. 6.3. 6.4. 6.5. DOCUMENT CONTROL .............................................................................................................11 DOCUMENT LOCATION 11 CHANGE HISTORY 11 REVIEWERS 11 BUSINESS SIGN-OFF 11 REFERENCE DOCUMENTS 11 File: Document1 Last Saved: 9 February 2016 Page: 2 of 11 UNSW Confidential User Guide Unencrypted Credit Card Number Reports 1. Overview 1.1. Document Purpose The purpose of this document is to specify the new business process that needs to be followed as a result of a small enhancement or customisation in NS Financials version 9.1. 1.2. Document History The document version will be set to 1.0 on implementation of the enhancement or customisation in production. The document version will increase by 0.1 if the User Guide is updated after implementation. For details of the document change history please refer to the Change History section at the end of this document. 1.3. Requirement Reference IT Requirement ID SD910246 Requirement Name Unencrypted Credit Card Number Reports Brief Description Provide a set of reports showing the Credit Card Number unencrypted. These reports replace queries developed in 8.8 used by the Credit Card Controller. Priority 1 – High File: Document1 Last Saved: 9 February 2016 Page: 3 of 11 UNSW Confidential User Guide Unencrypted Credit Card Number Reports 2. Business Requirements 2.1. Background In NSF 8.8 the credit card number data was stored in an unencrypted state. In version 9.1 Oracle stores credit card numbers in an encrypted state. Functionality exists that allows the card number to be displayed online either encrypted or unencrypted depending on the user’s security settings. However, when producing queries on the credit card tables the data is always presented as encrypted. In NSF 8.8 the Credit Card Controller had a number of queries used for managing cards however these no longer fulfill their purpose as the card numbers are encrypted in the query results. A customisation was therefore needed to provide reports to replace these queries which will decrypt the card number before printing them on the reports. 2.2. Requirements Req. ID Description Source 1 Provide reports to replace the following Queries: FUP_CC_DISPUTED_TRANS FUP_CC_STAGED_TRANS CARD_LIMITS_AND_DEFAULTS CARD_REVIEW Maria Perkov 2 The reports will be output in the following formats: FUP_CC_DISPUTED_TRANS – MS Excel FUP_CC_STAGED_TRANS – MS Excel CARD_LIMITS_AND_DEFAULTS – MS Excel CARD_REVIEW – MS Excel Maria Perkov 2.3. Security Only staff who have the UNSW_PC_CONTROLLER role will be able to run these reports. File: Document1 Last Saved: 9 February 2016 Page: 4 of 11 UNSW Confidential User Guide Unencrypted Credit Card Number Reports 3. The Reports 3.1. Unencrypted Credit Card Reports The following reports now display the card number Report Process Name Output Formats Sorted by Selection Criteria Disputed Credit Card Transactions F91_CC_DCRPT Excel Cardholder Name All Cardholders # Disputed Transactions Excel Cardholder Name All records in Staging tables Staged Credit Card Transactions F91CCSTGTRN Cardholder Limits and Defaults F91_CC_LIMIT Excel Cardholder Name All Cardholders All Cards Credit Card Review F91_CC_REVW Excel Cardholder Name All Cardholders All Cards 3.2. How to Run the Reports 3.2.1. Menu These reports can be run via the following menu path: Purchasing > Credit Cards > Reports > Decrypted Credit Card Reports 3.2.2.Running the reports You will need to create a new run control initially. Once created, the following page will appear. Click Run. File: Document1 Last Saved: 9 February 2016 Page: 5 of 11 UNSW Confidential User Guide Unencrypted Credit Card Number Reports There is no need to select the Server Name as NSF will select the next available server for you. You will notice that all four reports are run from the same run control. Select the report that you require by ticking the Select box for that report and then click OK. When running reports you would normally go to the Process Monitor to find the report output. However, in this case the reports are not sent to the Process Monitor. Instead they are sent to the Report Manager of the user who has run the report. This has been done for security reasons. You can access the report from the Report Manager or via My Reports on the Portal. File: Document1 Last Saved: 9 February 2016 Page: 6 of 11 UNSW Confidential User Guide Unencrypted Credit Card Number Reports Accessing the report via Report Manager Click on the Report link. Click on the xls report and the report will display. File: Document1 Last Saved: 9 February 2016 Page: 7 of 11 UNSW Confidential User Guide Unencrypted Credit Card Number Reports Accessing the report via ‘My Reports’ on the Portal Go to your NSF Home page. My Reports will appear on your home page if it has been enabled on your Content page. You may need to enable it. Click Content. Select My Reports and Save. The following will appear on your NSF home page. File: Document1 Last Saved: 9 February 2016 Page: 8 of 11 UNSW Confidential User Guide Unencrypted Credit Card Number Reports 4. Business Considerations In order to comply with PCI DSS Accounts Payable staff need to ensure the following precautions are taken once the reports are run: 1. Save the report to the Credit Card folder. This folder is secured via the FSAM system– a limited number of people have access to this folder) 2. If the report is printed, do not leave the report unsecured eg, left on desks etc. Shred the report immediately after use. 3. If emailing the report, secure it by a password. Send password in a separate email. File: Document1 Last Saved: 9 February 2016 Page: 9 of 11 UNSW Confidential User Guide Unencrypted Credit Card Number Reports 5. Glossary Term Description NS Financials or NSF NewSouth Financials application. UNSW’s name for its Finance system. AP Accounts Payable Excel Microsoft Excel FSAM File System Access Management. UNSW’s is a self-service interface that allows users to manage and control access to folders within the UNSW Enterprise File System My Reports Summary of reports user has run. Located on the NSF Portal. PCI DSS Payment Card Industry Data Security Standard PCI DSS compliance is managed and monitored by the payment brand (ie. VISA in the case of UNSW’s Credit Card) VISA’s web site states: “PCI DSS compliance is required of all entities that store, process, or transmit Visa cardholder data, including financial institutions, merchants and service providers. The PCI DSS applies to all payment channels... Visa Inc.'s compliance programs manage compliance with the PCI DSS with the required program validation.” For more information please refer to: http://usa.visa.com/merchants/risk_management/cisp_overview.html Report Manager Manages reports and processes that user has run. User can view reports from the Report Manager. UNSW University of New South Wales organisation File: Document1 Last Saved: 9 February 2016 Page: 10 of 11 UNSW Confidential User Guide Unencrypted Credit Card Number Reports 6. Document Control 6.1. Document Location J:\BSI\FINSYS\Financial Systems\Systems\NS Financials\V9.1\Documentation\User Guides\Unencrypted Card Reports User Guide .docx 6.2. Change History Version Date 1.0 Description Author 09 Dec 2011 Issued to Accounts Payable when reports migrated to production. Maria Perkov 6.3. Reviewers Name Title Review Date Heidi Woolf Senior Business Analyst 09/12/2011 6.4. Business Sign-off Name Title Signature John Hilton Manager, Shared Services Date 6.5. Reference Documents Document Name Location Version End of Document File: Document1 Last Saved: 9 February 2016 Page: 11 of 11 UNSW Confidential