Leaflet for Secure Tenants

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Information for Secure Tenants
July 2014
This leaflet sets out some early information for Secure Tenants of the Warwick Road estate
(Broadwood Terrace and Chesterton Square).
You are a Secure Tenant if the Council is your landlord and you pay your rent directly to the
Kensington and Chelsea Tenant Management Organisation (KCTMO). In the event that the
Council decides to pursue redevelopment we will provide you with more detail on the options
below as soon as possible.
What help and advice can I expect if the Council decides to pursue redevelopment of the
Warwick Road Estate?
If the Council decides to redevelop the estate, we will meet with you individually to fully understand
your circumstances and then provide you with detailed advice and information based on these. If
you feel you would benefit from independent advice we can arrange for this to be provided free of
charge.
If the Council decides to redevelop the Warwick Road estate, will I be re-housed?
The Council will re-house all Secure Tenants.
If you wish to be re-housed in the new development, then the Council will accommodate this, and
you will be provided with a brand new home. The tenancy terms and conditions and the rent would
be comparable to your existing tenancy and rent.
Alternatively, if you would prefer not to be re-housed in the new development, then the Council will
seek to find you suitable alternative accommodation elsewhere.
The Council will meet with you and your family to discuss your specific requirements, and will offer
you an alternative property that best suits your specific circumstances.
We will make every effort to ensure that the majority of Secure Tenants only need to move once.
However, if redevelopment progresses in phases, temporary moves may be required.
Compensation
Secure Tenants are entitled to two sorts of payments, a Home Loss Payment and a Disturbance
Payment.
Home Loss Payments
Secure Tenants who have lived in their homes for at least 12 months prior to the date they need to
move will be entitled to a Home Loss Payment. This is the equivalent of the amount to which you
would be entitled if a Compulsory Purchase Order was in place and is currently set by the
Government at £4,700.
Disturbance Payments
You will also be entitled to disturbance payments. The principle of these payments is to ensure
that you do not incur any expenditure due to the need to move that you would otherwise not have
incurred. If you are required to move twice you will receive disturbance payments for both moves.
Disturbance payments will cover the following items (to be agreed on a case by case basis):

Removal costs;

Assistance with packing and unpacking if your personal circumstances require this;

The cost of mail redirection;

Telephone, television aerials and internet disconnection and reconnection, including
additional lines;

Disconnections and reconnections of your washing machine, cooker and dishwasher;

Carpet refitting. Where this is not possible, the Council will contribute an appropriate
amount towards the cost of new carpets;

The cost of new school uniform(s) if you move to a different area and your children change
schools;

If you have made adaptations to your current home to help with a medical condition and
paid for them yourself, but your new landlord is not prepared to replicate them, the Council
will reimburse your costs;

The Council will reimburse you for the loss of wages or salary on the day of the removal for
up to two members of your household;

The Council will reimburse other reasonable costs to be agreed in writing before they are
incurred.
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