Your local offer
Cranberry Lane, E16
Listening to residents, improving services
Spring 2014
This local offer explains the key issues for residents at Cranberry Lane and
what we’re doing to address them. It has been developed with feedback from
residents. If you have any questions about this local offer please contact:
 Your neighbourhood manager, Syed Ali via email:
syed.ali@east-thames.co.uk or the Resident Involvement Team
residentinvolvementteam@east-thames.co.uk on call 0845 600 0830.
See all the local offers at: www.east-thames.co.uk/local-offers.
The priorities in your area and what we’re doing about them
Priority: Reducing anti-social behaviour
Following feedback from residents, we are still receiving reports of young children playing ball
games around parked vehicles and on the road. We are very concerned for their safety and would
urge all parents to ensure they know where their children are playing, and that they are playing in a
safe and appropriate environment. We will also be writing to all parents warning them to take
responsibility and action regarding this serious issue. We will liaise with Network Stadium to
request they also communicate with their residents about this.
We are pleased to report a significant reduction of unwanted visitors coming into our blocks,
following our close partnership working with the local Safer Neighbourhoods Team, who carried out
patrols of the estate. Since October 2013 no reports have been received regarding this issue.
We will continue to work with the Residents Association, the Safer Neighbourhoods Team and
Network Stadium to deter and tackle any anti-social behaviour (ASB) issues occurring on the
estate. Please help us by ensuring you report to the Police and East Thames any incidents of
crime and ASB, whether you are a witness or victim.
Priority: Active Community Centre
We are pleased to announce that the furniture re-use shop ‘Reclaim at the Lane’ will be open from
the 3rd June located within the Cranberry Lane Community Centre. Please come in and buy reused furniture at low prices, we’ve got some great items in stock - our delivery costs are low too!
There is discount available for East Thames residents and members of the public who are in
receipt of certain benefits, or who are referred to us by certain partner agencies. Reclaim on the
Lane will be open for people to come in and look around from Tuesday to Thursday each week
open from 10:00am to 4pm.
Please let us know if you are able to donate any unwanted items of furniture for the project. The
website www.reclaimatthelane.co.uk will be up and running from the 3rd June, for you to visit for
further information on the project, or please phone us on 0207 055 0965 for more information or to
arrange to drop off furniture.
We are planning on an official launch of the project and residents will have the opportunity to come
down and see the shop and celebrate with us – date to be confirmed.
We aim to also offer a wide range of volunteering opportunities depending on your skills,
experience and interests including office based work and helping us to repair and restore furniture.
Please get contact us on 0207 0550965 and we can discuss this with you to understand more
about your interests and experience.
Thanks to all the residents who provided their feedback for the local offer for Cranberry
Lane. If you have any additional comments about any of the local offers provided please
contact your neighbourhood manager or a member of our resident involvement team.
You can find all our local offers and general service standards online: www.east-thames.co.uk