Hemali Makhija (M.C.A, C.C.N.A.)
IT Instructor & Trainer
Mobile: +97155-8839727 E-mail: hemali_makhija@yahoo.com
PROFILE SUMMARY
STRENGTHS
QUALIFICATIONS
Masters in Computer Applications and Cisco Certified Professional having more than 10 years of
international experience in teaching and training various IT courses to graduate and postgraduate level
students. Highly skilled in developing rapport with students from diverse range of backgrounds, employing
diverse techniques to promote learning, development, motivation and competition among students. Well
recognized for exceptional teaching skills, great sense of responsibility, hard-work and dedication. Creative,
passionate and flexible by personality with student-centered approach, excellent interpersonal,
coordination, organization, effective speaking and time management skills.
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Proven work experience in Gulf
Logical & interesting presentation approach
Excellent administration & coordination skills
Systematic and well-organized
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Strong academic background
Ability to motivate and develop students
Highly effective communication skills
Friendly and warm personality
CCNA Exploration 2: Routing Protocols and Concepts-Trainer Certification, CISCO Systems, U.S.A
2015
CCNA Exploration 1: Network Fundamentals-Trainer Certification, CISCO Systems, U.S.A
2014
Cisco Certified Network Associate Certification, CISCO Systems, U.S.A
2011
Master of Computer Application, University of Lucknow, India
2003
Bachelor of Science, University of Delhi, India
2000
Instructor – IT, Zayed University, Dubai, UAE
CAREER SNAPSHOT
Sept 2011 –Till Date
Teaching the following units at Zayed University: 
COL 270- Introduction to Information Technology.
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CIT 225- Introduction to Programming & Problem Solving that includes JAVA, JavaScript &
HTML using Eclipse.
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CIT 255- Networks and Telecommunication using Packet Tracer.
Lecturer – IT, Murdoch University, Dubai, UAE
Sept 2009 - July 2012
Taught the following units at Murdoch:
ICT103 Introduction to Data Communications
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MUPC IT1 and IT2
MDFP Information Technology
Instructor – IT, Algoma University, Toronto, Canada
Jan 2008 - Dec 2008
Taught the following units at Algoma: 
Computer Networks
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Management Information System
Principles of Computer Science
Trainer & Administrator, National Silicates, Toronto, Canada
Feb 2007 - Dec 2008
Trained & other administrative duties at National Silicates: 
Few finance modules of SAP
Jan 2006 - Jul 2006
Lecturer – IT, Muscat College, Oman
Taught the following units at Muscat College: 
Introduction to Computers using MS Office Suite
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Ecommerce and project using ASP.net & Oracle
Jan 2004 -Jun 2005
Lecturer- IT, Delhi School of Professional Studies & Research, GGSIP Univ., India
Taught the following units at DSPSR: 
Computer Networks
 System Analysis & Design using MS Project
 Operating System using Linux
 C++
Lecturer – IT, Vision Institute of Advanced Studies, India
Taught the following units at Vision: 
MS Dos, HTML & FrontPage 2000
Mar 2003 - Jan 2004
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ACHIEVEMENTS
 Successfully worked across various international universities in Canada, UAE, Oman and India.
 Chosen as Examination Department In-Charge due to excellent performance shown as a Lecturer at
Delhi School of Professional Studies & Research.
 Appointed as Student Counselor at Muscat College for the extra time devoted to the students in
clarifying topics and addressed projects difficulties, which resulted in significant improvement in student
ratings.
 Highly rated in students and peer evaluation reviews conducted at all Universities taught.
 Continuously enhanced professional knowledge by attending various IT programs, seminars, and
obtaining certifications throughout the career.
 Handled various responsibilities within Finance & Administration Department due to quickness in
grasping new knowledge while working as a Trainer at National Silicates. Resultantly, gained sound
knowledge in finance and administrative functions.
 Victoriously became a full time employee in a span of just 4 months due to hard work, enthusiasm, fast
learning, friendly attitude and great sense of responsibility shown at National Silicates.
 Successfully developed and implemented an Online Leave Application module at Institute of Company
Secretaries of India. The module was developed using ASP and SQL Server, which provided online
facility to the employees in processing their leave applications.
 Actively participated in various health education training workshops, charitable works and various
competitions in India.
PROVEN EXPERTISE
Instructor
 Providing technical input for the improvement and execution of high quality curriculum.
 Designing course outlines and course packages, preparing material compilation for different courses,
conducting assessment and grade students.
 Teaching various IT related areas to post graduate and graduate level students. Delivering lectures,
practical classes, demonstrations and other teaching/learning activities assigned.
 Subjects taught: Computer Networks, E-Commerce, Data Structures & Algorithm Analysis, Computer
Graphics, Management Information System, Software Engineering, System Analysis & Design, Operating
Systems using LINUX, Database Management System, C, C++, MS Office (Word, Excel, Access,
PowerPoint), MS Publisher, Introduction to Data Communication & Information System, MS Dos, HTML,
FrontPage 2000, Few finance modules of SAP.
 Conducting examinations, compilation, administering and grading of the University examination.
 Using creative teaching techniques and systematic planning of lectures including demonstrations, group
discussions, practical lab sessions, case studies, various assignments and projects.
 Close monitoring of students during independent or group projects, extending help in field placements
and providing hands-on training to the students.
 Student counseling, mentoring and management of their career development plans.
 Providing valuable inputs through attending faculty meetings to address academic issues e.g. student
performance, development, academic policies and procedures etc.
 Handling various administrative duties e.g. student registration, admissions etc.
Trainer & Administration
 Designing employee training materials and other documents such as handouts, manuals, exercises etc.
 Conducting new employees corporate induction programs
 Troubleshooting routine IT issues and providing on the job training to employees
 Handling miscellaneous responsibilities within Finance and Administration department including
payables/receivable processing, reconciliations, verifying employee expenses, handling assigned
employee relation matters etc.
PROFESSIONAL
DEVELOPMENT
 Attended Mobile Learning Seminar at Zayed University
 Attended Drones for Ecological Monitoring and Heritage Documentation in the Arabian Peninsula
Seminar at Zayed University.
 Recently completed relevant training and attained CISCO certification
 Obtained training in using advanced Quality Assurance and Testing tools at Excel Institute, Canada
 Attended Stress & Time Management workshop conducted at National Silicates.
 Attended workshop on Student Challenges and Quality teaching at Delhi School of Professional Studies &
Research
 Attended workshop on advanced teaching and presentation skills at Muscat College
 Cultural orientation workshop at Oman and Canada
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IT PROFICIENCY
PERSONAL DETAILS
Operating System
Programming Languages
Scripting Languages
RDBMS
Development Tools
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Applications
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MS Dos, Windows, UNIX, Linux
ASP.net, C, C++, Java, COBOL, HTML, DHTML, Pascal
Java Scripting, VB Scripting
Oracle 8, SQL Server, MS-Access
SAP, Packet Tracer, Eclipse, FrontPage 2000, Visio, MS Project, Winrunner &
Test Director
MS Office Suite (Word, Excel, PowerPoint), Internet.
Nationality
Marital Status
Children
Visa Status
Languages
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Indian
Married
Daughter (2 years)
Husband Sponsorship
English, Hindi & Punjabi
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