Robert E. Gilleece Student Center, Room 5495 PHONE 212.817.7888 EMAIL dsc@cunydsc.org WEB www.cunydsc.org Outreach Survey Executive Summary Report of Findings Nicole N. Hanson, Officer for Outreach April 2012 The 2011-2012 Outreach Survey was conducted in November 2012 via Opinio. The survey was written by the 2010-2011 and 2011-2012 Outreach Committees, and received 316 responses. The survey items are listed in Appendix I at the end of this report. Tables are recorded in Appendix II. The dataset is available as an SPSS data file. Analysis notes: The variable of "program" was recoded into "program clusters" of "sciences," social sciences," and humanities," as per program cluster listings on the Graduate Center website in February of 2012. The variable of "main location of research" was recoded into "offsite" and "onsite" research locations, with the latter being the Graduate Center and the former any other CUNY college. The variable of "main location of teaching" was recoded into "2 year colleges" and "4 year colleges" to indicate community colleges and senior colleges of CUNY. While 316 students responded to the survey, only 286 completed, with all drop-offs occurring at the final matrix item, "How important do you think each of the following DSC Services are?" Major findings by Program Cluster: Generally, students in the Humanities are most aware of and have used DSC-supported services, with Social Sciences slightly less so. Students in the Sciences, however, were less likely to either be aware of or use DSC services. This pattern was especially true for GC-based services such as DSC room reservations and locker space, and governance-related issues such as information, referrals, and advice on GC administration, governance, and policy; chartering of student organizations, support for Program Student Associations, and even the existence of Doctoral Students' Council Representatives, and open Doctoral Students' Council meetings. (N = Social Science, 139; Humanities, 110; Sciences, 67) Those in the Sciences were most likely to think the listed DSC services were important than those in the Social Sciences and Humanities, however. (N = Social Sciences, 129; Humanities, 98; Sciences, 59) Students were most aware of DSC's discount movie tickets, locker space at the GC, Doctoral Students' Council Representatives and open Doctoral Students' Council meetings, Doctoral Students' Council Parties, and the Wellness Center. Students were least aware of Outreach Events at campuses other than the main GC building, the Health Issues Blog, and the Chartered Organization Fair. Students were most likely to use the Wellness Center, free movie tickets, room reservations at the GC, DSC parties, Doctoral Students' Council Representatives and open Doctoral Students' Council meetings, DSC grants for students, and program allocations. For those in the Social Sciences, Support for Program Student Associations, Chartered Organization Allocations, the Wellness Center, Program Allocations, and Doctoral Students' Council Grants for Students were considered most important, and the Health Issues Blog, Discount Movie Tickets in DSC Main Office, Outreach Events at campuses other than the main GC building, and Doctoral Students' Council Parties were considered the least important. For those in Humanities, Chartered Organization Allocations, Program Allocations, and Doctoral Students' Council Grants for Students were considered most important, and the Chartered Organization Fair, Health Issues Blog, and Outreach Events at campuses other than the main GC building were considered least important. For those in the Sciences, Program Allocations, Free Legal Consultations, the Wellness Center, and Doctoral Students' Council Grants for Students were considered most important, and the Chartered Organization Fair and Outreach Events at campuses other than the main GC building were considered least important. List of DSC Services in Survey: Discount Movie Tickets in DSC Main Office Free Legal Consultations Room Reservations at GC Local Student Discounts Free Lockers at the GC Information, referrals, and advice on GC administration, governance, and policy Chartering of Organizations Support for Program Student Associations Doctoral Students' Council Representatives, and open Doctoral Students' Council meetings Doctoral Students' Council Parties Wellness Festivals Chartered Organization Fair Outreach Events at campuses other than the main GC building Wellness Center Fitness Center Yoga & Pilates Classes Health Issues Blog Doctoral Students' Council Grants for Students Program Allocations Chartered Organization Allocations Major findings by Year: Knowledge of DSC Services increases steadily as year of matriculation increases; on average, one-third of those in their first year are aware of DSC Services, compared with 62% of those in their 7th year and 59% of those in their 8th year. Usage of DSC Services peaks in Year 7 with an average of 27% of respondents in that year. Students in years 1 through 5 report DSC Grants for Students as the most important service DSC offers; students in years 6, 7 and 8 are split with 88% of students in Year 6 saying both DSC Grants for Students and Program Allocations are the most important services, 80% of students in Year 7 saying both DSC Grants for Students and the Wellness Center are the most important services, and 74% students in Year 8 saying DSC Grants for Students are the second most important service, while 78% say the Fitness Center is the most important service. Major findings by Main Research Site: Students who are based at the Graduate Center are, on average, much more likely to report being aware of DSC services (53% versus 37%) and using DSC services (17% versus 10%). On-site students are most aware of and most often use the Wellness Center and Yoga & Pilates classes, and off-site students are most aware of the Wellness Center and Yoga & Pilates Classes but most often use the Wellness Center and attend DSC parties (N = 222 at GC; 94 Off Site). Twelve of the 20 listed DSC services had reported rates of usage of less than 10% by offsite students: the Chartered Organization Fair, Health Issues Blog, Free Legal Consultations, Fitness Center, Outreach Events at campuses other than the main GC building, Chartered Organization Allocations, Wellness Festivals, Free Lockers at the GC, Local Student Discounts, Yoga & Pilates Classes, Information referrals and advice on GC administration, governance, and policy, and Chartering of Organizations. For on-site students, the only three services with less than 10% usage were the Chartered Organization Fair, Health Issues Blog, and Outreach Events at campuses other than GC. The most important service for both on-site and off-site students was DSC Grants for Students (N = 196 at GC; 90 Off Site). Major findings by 2yr Versus 4yr Main Teaching Location: On average, respondents teaching at 4-year colleges were more likely to know about DSC services than those at two-year colleges, but those teaching at 2-year colleges were slightly more likely to actually use DSC services (N = 285, 4-yr; 31, 2-yr). The most important service for those teaching at 4-year colleges was DSC Grants for Students, while for those teaching at 2-year colleges, it was the Wellness Center (N = 259, 4-yr; 28, 2-yr). Appendix I - Survey Items 1. What is your Program? (Drop-down list of all programs) 2. Please select your year of matriculation. (Drop-down list of years 1-8) 3. On which CUNY Campus is your research primarily based? (Drop-down list of all CUNY campuses plus None of Above) 4. On which CUNY campus do you primarily teach? (Drop-down list of all CUNY campuses plus None of Above) 5. Have you signed and submitted your union card? (Yes/No/Not sure) 6. Which of the following Doctoral Students' Council-supported services and activities are you aware of? (Please check all that apply.) General Services Discount Movie Tickets in DSC Main Office Free Legal Consultations Room Reservations at GC Local Student Discounts Free Lockers at the GC Government & Policy Information, referrals, and advice on GC administration, governance, and policy Chartering of Organizations Support for Program Student Associations Doctoral Students' Council Representatives, and open Doctoral Students' Council meetings Events Doctoral Students' Council Parties Wellness Festivals Chartered Organization Fair Outreach Events at campuses other than the main GC building Health Wellness Center Fitness Center Yoga & Pilates Classes Health Issues Blog Funding Doctoral Students' Council Grants for Students Program Allocations Chartered Organization Allocations 7. Which of the following Doctoral Students' Council services and activities have you used or attended? (Please check all that apply.) Same list as above 8. How important do you think it is that the Doctoral Students' Council offers each one of them? (Very Important/Somewhat Important/No Opinion/Somewhat Unimportant/Very Unimportant) Matrix, same list as above 9. Are there any services, activities, or support not currently offered by the Doctoral Students' Council that you think should be offered? Please specify. Appendix II - Charts DSC Services: Responses by Program Cluster How important do you think the following DSC Services are? (1 = Most Important; 3 = Neutral; 5 = Least Important) Social Sciences Humanities Sciences Humanities 25 4 19 3 13 Sciences 1 1 2 1 1 2 2 M o de 61 60 49 36 61 54 42 40 2 1 1 3 2 2 2 3 2 2 1 1 28 29 33 34 27 29 44 28 30 30 33 40 1 2 2 3 1 1 1 2 1 1 2 1 59 32 34 37 61 62 56 34 68 56 43 41 2 3 1 2 2 3 2 3 2 2 1 2 22 26 31 28 23 19 22 28 23 29 32 38 1 2 2 3 1 1 1 2 1 1 2 1 51 32 37 32 54 56 42 42 61 54 42 42 2 1 1 2 1 3 2 1 2 2 1 2 27 25 25 27 34 22 29 29 29 22 20 27 29 17 27 37 25 Have you used the following DSC Services? % YES by Program Cluster So cial Sciences 19 5 30 5 15 3 10 1 60 36 44 45 1 2 2 2 3 Are you familiar with the following DSC Services? % YES by Program Cluster Sciences 19 1 17 6 12 13 18 7 1 2 2 2 32 63 51 46 37 % with 2nd M o st % with 2nd M o dal M o dal M o st M o dal Respo nse Respo nse Respo nse Humanities 57 33 42 28 49 11 17 15 13 16 7 4 4 1 1 1 1 M o de So cial Sciences 65 52 58 29 75 28 37 13 24 35 14 9 23 21 26 28 24 % with 2nd % with 2nd M o st M o st M o dal M o dal M o dal Respo nse Respo nse Respo nse 67 49 50 27 59 40 65 39 24 36 14 6 2 2 2 2 1 M o de 30 54 60 61 61 40 21 44 67 53 42 40 % with 2nd % with 2nd M o st M o st M o dal M o dal M o dal Respo nse Respo nse Respo nse 48 77 75 55 23 3 1 1 1 3 Discount Movie Tickets in DSC Main Office Free Legal Consultations Room Reservations at GC Local Student Discounts Free Lockers at the GC 68 73 48 19 36 25 37 42 40 10 19 31 3 2 2 2 3 2 2 2 36 67 51 47 31 75 59 42 2 1 1 1 2 9 1 83 2 8 1 18 1 74 3 12 1 21 1 73 2 12 1 N = Social Sciences, 129; Humanities, 98; Sciences, 59 1 37 1 7 3 2 2 2 4 44 5 11 5 83 74 67 4 42 3 17 4 1 1 1 18 75 40 70 10 65 46 27 24 12 46 33 24 22 19 53 34 13 20 15 N = Social Science, 139; Humanities, 110; Sciences, 67 16 80 39 77 16 64 43 42 14 75 41 78 12 Information, referrals, and advice on GC administration, governance, and policy Chartering of Organizations Support for Program Student Associations Doctoral Students' Council Representatives, and open Doctoral Students' Council meetings Doctoral Students' Council Parties Wellness Festivals Chartered Organization Fair Outreach Events at campuses other than the main GC building Wellness Center Fitness Center Yoga & Pilates Classes Health Issues Blog Doctoral Students' Council Grants for Students Program Allocations Chartered Organization Allocations Discount Movie Tickets in DSC Main Office Free Legal Consultations Room Reservations at GC Local Student Discounts Free Lockers at the GC Information, referrals, and advice on GC administration, governance, and policy Chartering of Organizations Support for Program Student Associations Doctoral Students' Council Representatives, and open Doctoral Students' Council meetings Doctoral Students' Council Parties Wellness Festivals Chartered Organization Fair Outreach Events at campuses other than the main GC building Wellness Center Fitness Center Yoga & Pilates Classes Health Issues Blog Doctoral Students' Council Grants for Students Program Allocations Chartered Organization Allocations 8 11 66 38 66 38 56 48 26 41 48 26 56 36 43 21 0 1 4 45 30 11 13 71 29 75 46 68 59 34 46 57 21 61 30 39 23 0 2 18 77 50 18 20 75 37 78 50 78 78 48 55 62 33 65 52 43 32 0 16 64 44 20 8 76 52 76 40 68 80 48 56 56 28 60 60 64 32 0 18 70 48 32 20 84 34 82 54 72 80 62 54 74 44 66 48 58 22 0 24 76 68 24 16 88 56 80 60 72 84 68 72 72 44 72 52 52 40 0 27 73 60 40 27 93 60 73 73 80 93 73 67 73 40 80 73 87 47 0 Are you familiar with the following DSC Services? % YES by Year of Matriculation 3 4 5 6 7 17 71 63 42 17 83 54 83 71 79 88 83 75 79 46 75 58 71 29 0 8 5 5 7 0 15 5 7 2 7 16 8 7 10 2 8 11 2 3 5 11 1 7 4 11 2 36 0 9 2 11 16 5 2 2 5 14 18 2 16 4 9 2 38 34 14 6 50 2 24 2 32 44 6 2 12 14 18 30 4 20 4 30 28 28 12 8 52 0 16 12 28 40 12 12 12 16 20 36 12 36 12 4 28 28 18 4 54 2 18 8 28 40 20 12 18 12 16 20 2 34 6 12 36 60 28 4 40 8 12 0 40 36 12 0 24 16 12 16 4 32 12 20 53 53 47 7 60 0 7 7 33 53 20 20 27 13 47 20 7 47 7 13 Have you used the following DSC Services? % YES by Year of Matriculation 3 4 5 6 7 29 17 29 0 75 17 8 8 29 46 38 13 17 17 25 29 0 33 0 8 8 DSC Services: Responses by Year of Matriculation 3 36 16 Year of Matriculation Discount Movie Tickets in DSC Main Office Free Legal Consultations Room Reservations at GC Local Student Discounts Free Lockers at the GC Information, referrals, and advice on GC administration, governance, and policy Chartering of Organizations Support for Program Student Associations Doctoral Students' Council Representatives, and open Doctoral Students' Council meetings Doctoral Students' Council Parties Wellness Festivals Chartered Organization Fair Outreach Events at campuses other than the main GC building Wellness Center Fitness Center Yoga & Pilates Classes Health Issues Blog Doctoral Students' Council Grants for Students Program Allocations Chartered Organization Allocations M ode 1 2 3 4 5 How important do you think the following DSC Services are? (1 = Most Important; 3 = Neutral; 5 = Least Important) 6 7 8 1 2 2 1 2 16 29 23 27 16 36 30 1 1 1 2 1 1 2 1 70 35 35 30 61 83 48 43 65 70 39 35 1 2 2 2 1 2 1 1 3 2 2 2 1 2 2 1 3 4 17 17 26 30 30 35 35 17 26 30 30 26 9 30 22 22 17 26 30 1 1 1 3 1 1 1 3 1 1 2 2 1 1 1 2 1 1 2 2 78 67 60 36 58 47 42 31 62 31 38 44 67 58 51 40 60 47 42 33 3 3 3 2 2 2 2 2 2 3 1 1 2 2 2 3 2 3 1 1 11 20 20 33 22 24 31 29 18 29 27 29 16 20 24 24 18 24 24 31 1 1 1 1 1 1 1 2 1 2 2 3 1 1 1 1 1 1 2 1 88 88 68 32 76 48 36 32 60 32 36 40 56 48 48 24 56 48 44 40 5 2 2 2 2 2 2 1 2 4 1 2 2 3 2 2 2 2 1 2 8 4 16 32 16 28 36 28 20 20 28 32 20 28 24 20 32 40 32 40 1 1 1 3 1 1 1 1 1 1 2 2 1 1 1 2 1 1 2 2 80 73 73 33 80 53 40 27 40 27 47 47 47 60 67 33 67 53 40 47 2 2 2 2 2 2 3 3 2 3 5 1 2 3 2 1 2 2 1 1 13 13 20 27 7 20 20 27 27 27 20 20 40 20 20 27 27 40 27 40 1 1 1 3 1 1 1 3 1 3 1 3 1 1 1 2 1 1 2 2 74 57 61 48 83 78 65 39 57 30 35 48 57 61 48 30 70 52 48 52 2 2 2 2 2 2 2 1 3 4 2 4 2 2 2 1 2 2 1 1 17 30 22 26 13 17 17 35 22 30 22 26 22 26 30 26 26 30 13 30 %with %with 2nd M ost 2nd M ost M odal M odal M odal Response Response Response 41 63 64 41 43 2 2 25 1 2 2 2 43 57 48 43 39 2 2 3 M ode 2 1 1 2 1 68 55 2 21 21 25 32 3 1 1 1 3 87 70 65 %with %with 2nd M ost 2nd M ost M odal M odal M odal Response Response Response 32 17 26 26 28 1 1 63 2 1 1 3 29 25 30 34 30 1 1 1 M ode 3 2 2 1 1 28 34 1 66 41 45 34 2 2 2 2 2 5 11 20 %with %with 2nd M ost 2nd M ost M odal M odal M odal Response Response Response 34 62 55 45 49 2 2 23 1 2 2 2 36 68 48 46 34 2 2 2 M ode 2 1 1 2 2 47 43 2 23 23 23 28 3 1 1 1 3 88 80 64 %with %with 2nd M ost 2nd M ost M odal M odal M odal Response Response Response 31 17 33 40 27 1 1 51 2 3 1 3 34 23 30 26 26 1 1 1 M ode 1 2 2 2 2 15 31 1 49 47 45 47 2 2 2 2 2 15 21 19 %with %with 2nd M ost 2nd M ost M odal M odal M odal Response Response Response 38 69 50 42 44 2 2 17 1 2 2 2 36 60 43 43 40 3 3 3 M ode 2 1 1 1 1 62 48 2 29 29 37 29 3 1 1 1 3 68 57 57 %with %with 2nd M ost 2nd M ost M odal M odal M odal Response Response Response 1 1 65 2 3 1 1 29 21 27 33 35 1 1 1 M ode 1 52 37 38 31 2 2 2 2 3 8 17 21 %with %with 2nd M ost 2nd M ost M odal M odal M odal Response Response Response 1 2 2 2 29 67 60 46 35 2 2 2 M ode 1 1 1 1 1 87 75 69 %with %with 2nd M ost 2nd M ost M odal M odal M odal Response Response Response 1 1 1 Discount Movie Tickets in DSC Main Office Free Legal Consultations Room Reservations at GC Local Student Discounts Free Lockers at the GC Information, referrals, and advice on GC administration, governance, and policy Chartering of Organizations Support for Program Student Associations Doctoral Students' Council Representatives, and open Doctoral Students' Council meetings Doctoral Students' Council Parties Wellness Festivals Chartered Organization Fair Outreach Events at campuses other than the main GC building Wellness Center Fitness Center Yoga & Pilates Classes Health Issues Blog Doctoral Students' Council Grants for Students Program Allocations Chartered Organization Allocations DSC Services: Responses by Offsite vs. Graduate Center Research Location 36 64 68 50 59 30 71 30 26 31 56 38 34 22 41 26 28 18 6 13 12 14 25 17 15 10 19 4 33 3 6 3 17 20 5 0 10 7 7 18 3 11 6 5 1 1 1 3 1 1 1 3 1 2 2 2 1 1 1 2 1 1 2 1 M o de 86 78 73 37 69 52 47 33 62 33 38 35 67 66 59 35 68 60 41 41 % with M o dal Respo nse 2 2 2 2 2 2 2 1 2 3 1 3 2 2 2 1 2 2 1 2 2nd M o st M o dal Respo nse 7 11 15 29 21 27 29 30 22 23 31 32 21 17 25 23 22 25 30 39 % with 2nd M o st M o dal Respo nse 1 1 1 2 1 1 1 3 1 2 2 2 1 1 1 2 1 1 2 1 M o de 71 56 44 32 60 51 41 39 48 37 41 38 43 48 38 40 54 44 44 31 % with M o dal Respo nse 3 3 2 3 2 2 2 2 2 3 1 3 2 2 2 1 2 2 1 2 2nd M o st M o dal Respo nse 13 21 24 29 23 28 31 26 22 26 22 30 26 23 31 24 22 29 30 31 % with 2nd M o st M o dal Respo nse How important do you think the following DSC Services are? (1 = Most Important; 3 = Neutral; 5 = Least Important) Respondent Research Based at Graduate Respondent Research Based Off Site 59 57 62 40 13 5 31 18 30 5 14 17 5 Have you used the following DSC Services? % YES by Research Location Respondent Research Based Respondent at Graduate Research Based Center Off Site 75 75 53 24 12 69 39 66 11 21 13 10 Are you familiar with the following DSC Services? % YES by Research Location Respondent Research Based Respondent at Graduate Research Based Center Off Site 18 80 41 80 14 47 30 21 N = 196 at GC; 90 Off Site 66 47 54 N = 222 at GC; 94 Off Site Discount Movie Tickets in DSC Main Office Free Legal Consultations Room Reservations at GC Local Student Discounts Free Lockers at the GC Information, referrals, and advice on GC administration, governance, and policy Chartering of Organizations Support for Program Student Associations Doctoral Students' Council Representatives, and open Doctoral Students' Council meetings Doctoral Students' Council Parties Wellness Festivals Chartered Organization Fair Outreach Events at campuses other than the main GC building Wellness Center Fitness Center Yoga & Pilates Classes Health Issues Blog Doctoral Students' Council Grants for Students Program Allocations Chartered Organization Allocations DSC Services: Responses by 4-year vs. 2-year CUNY Colleges 8 6 7 4 6 10 14 12 20 3 21 5 14 16 23 16 16 6 35 16 29 6 35 6 10 3 1 1 1 3 1 2 2 2 1 1 1 2 1 1 2 2 M o de 35 64 49 42 34 58 33 40 36 60 49 59 36 63 54 44 37 % with M o dal Respo nse 2 2 2 2 2 2 2 1 2 3 1 3 2 2 2 1 2 2 2 1 2nd M o st M o dal Respo nse 8 14 18 29 23 29 32 27 22 24 26 32 19 29 23 23 22 26 28 36 % with 2nd M o st M o dal Respo nse 1 1 1 2 1 1 1 3 1 2 1 2 1 1 1 2 1 1 1 1 M o de 75 71 71 36 82 71 71 43 57 39 43 36 61 57 68 36 71 61 46 46 % with M o dal Respo nse 2 2 2 3 3 2 3 1 2 3 2 1 2 2 3 1 2 2 2 2 2nd M o st M o dal Respo nse 11 18 14 25 7 11 18 36 21 21 32 32 18 29 18 29 18 25 29 29 % with 2nd M o st M o dal Respo nse How important do you think the following DSC Services are? (1 = Most Important; 3 = Neutral; 5 = Least Important) Respondent Primary Teaching at 2-year Respondent Primary Teaching at 4-year 63 45 49 26 62 3 7 5 22 32 12 6 10 45 3 23 3 81 71 63 Have you used the following DSC Services? % YES by Primary Teaching 33 52 50 7 6 6 3 2 41 4 12 4 1 1 1 Are you familiar with the following DSC Services? % YES by Primary Teaching 70 72 48 20 3 8 4 8 1 26 23 23 Respo ndent Respo ndent Respo ndent Respo ndent P rimary Teaching P rimary Teaching P rimary Teaching P rimary Teaching at 4-year Co llege at 2-year Co llege at 4-year Co llege at 2-year Co llege 15 76 40 75 13 22 22 15 N = 259, 4-yr; 28, 2-yr 6 5 5 N = 285, 4-yr; 31, 2-yr 60 41 43 Have you signed and submitted your union card? Program Cluster Social Science Humanities Science Year of Matriculation 1 2 3 4 5 6 7 8 CUNY Campus Baruch College Borough of Manhattan Community College Bronx Community College Brooklyn College City College of New York College of Staten Island CUNY Graduate Center CUNY School of Professional Studies Hunter College John Jay College of Criminal Justice Kingsborough Community College LaGuardia Community College Lehman College Macaulay Honors College at CUNY Medgar Evers College New York City College of Technology None of the above Queens College Queensborough Community College York College 4-Year vs. 2-Year Colleges 4-Year Colleges 2-Year Colleges Research Primarily On Site or Off Site At Graduate Center Off-Site % NO % NOT SURE % YES Total N 40 37 54 24 18 33 36 45 13 139 110 67 62 57 48 24 34 4 13 29 20 27 13 32 20 44 20 38 18 16 38 44 46 52 67 33 61 56 60 25 50 25 15 24 21 44 50 31 35 0 75 0 6 38 33 17 20 0 0 33 67 19 50 25 43 17 50 31 22 80 0 0 39 19 33 0 20 50 0 0 17 35 0 25 36 39 0 38 43 20 25 100 55 44 33 83 60 50 100 67 17 46 50 50 14 18 2 29 23 5 4 1 31 16 3 6 5 2 1 3 121 26 2 4 42 39 25 16 33 45 285 31 40 46 20 34 40 20 222 94