LEONARDO DA VINCI PROJECT “REBASING” Interim report October 2011 Foreword This is the interim report for the Leonardo da Vinci transfer of innovation project REBASING. It has been written in compliance with the quality plan that the implementing partnership discussed and approved during project inception. This document is produced at half of the project life cycle and applies indicators to project performance and outputs. The information included in the report has been regularly collected during project meetings and partners’ activities, by using the monitoring tools agreed upon in the quality plan. Moreover, the report considers the outcomes of the satisfaction questionnaires, which were delivered after the seminars organised in Mestre and Bergen. The report is articulated in four parts. The first sums up the main characteristics of the evaluation design as was presented in the quality plan. The second is about the application of the indicators to seize project performance. The third is about the conclusions. Section one: The evaluation design for REBASING. As the Quality management for REBASING points out, policy priorities (the Lifelong learning Programme and the EU policy to make of Europe the knowledge based society most dynamic in the world), Programme characteristics (the Lifelong learning Programme and Leonardo da Vinci objectives) and stakeholders’ priorities (in REBASING case, mainly entrepreneurs Associations and Universities but also local institutions and development actors), have all to be taken into account to identify objectives for the evaluation. Moreover, the terms of reference for internal evaluation have to be considered, taking them from the approved application form. The information on priorities and on the TOR is useful to identify the objects to evaluate (evaluands) and formulate evaluation questions. The final stage is the definition of evaluation methodology and techniques, which is influenced by available resources and availability of data. As it was agreed in the kick off meeting held in Venezia Mestre on January 2011, the REBASING project has designed a comprehensive policy for monitoring and evaluation, which is part of the quality securing policy. This action has several objectives: first of all, by collecting elements on the project implementation, monitoring and evaluation may suggest to responsible staff the adoption of changes in outputs and results. In fact, a fully integrated evaluation process can provide for a key contribution to the way projects are managed and carried out. By analysing monitoring data and investigating underlying causes of difficulties encountered, evaluation can provide feedback to project management and support on going corrections even at an early stage. In fact, Leonardo da Vinci projects normally produce early outputs, especially when there is a well-specified implementation chain and logic model. Besides that, REBASING has chosen as an evaluation strategy a mixed approach: evaluation is verification of outcomes since it considers project’s outputs and actions as processes aiming at creating an impact on problems and challenges identified by the project. And it is evaluation as research since it reconstructs the process of results production, considering the modalities of working, the organisational conditions, and involved actors, trying to link this to the conceptual framework that generated the project idea. Within this strategic approach, monitoring has an informative finality, 3 aiming to verify efficiency and correctness in meeting the project objectives, the results production process according to plans, the support to continuous improvement of project activities, the realisation of evaluation by feeding a constant flow of quality information, the analysis of the valorisation plan and of its realisation. On the other hand, the evaluation activity is structured to verify the conformity and consistency of results and outputs with reference to expectations and plans and to verify the impact of innovation. Moreover, evaluation consists in the verification of the effectiveness of the project implementation and (since REBASING is a TOI project) of the real transfer of innovation in recipient contexts and territories. Monitoring and evaluation are realised with a participatory approach that considers all project actions and that verifies the application of transferred innovation by involving all interested actors (including final beneficiaries). From this mixed strategy stem three main dimensions that are considered in the monitoring and evaluation plan: the internal dimension that is about the realisation of activities, the differences with respect to plans, the production of results. The second dimension is related to transfer and is about the meeting of transfer objectives and the quality of results. The third dimension is about the impact that project outcomes will have on partner organisations. The impact dimension examines feedback from participants as well; in fact, the reactions and suggestions of participants to events and workshops are a powerful source of information referring to project implementation. Methodologies for quality securing in REBASING The finality of the quality securing activity consists of sharing with project partners procedures and tools to implement the intervention according to high quality levels. This encompasses activities of different nature: the definition of procedures and of documentation - which aims at defining from the very beginning how to feed archives and collect the documents needed for managing and budgeting the project. the monitoring and evaluation actions aim at organising the informative and decisional activity of the partnership. the quality assurance activity aims at verifying how the project action can satisfy the expectations of all involved actors. 4 From a general point of view the quality securing activity aims at several interrelated objectives: to guarantee the correct management of documentation, to ease the collection of analytical information on the project in order to formulate an evaluation judgement of the capacity of the partnership to meet its objectives. The leading partner for this activity - Confindustria Veneto SIAV - normally works under an internal quality standard system: part of this framework will be used in REBASING. The methodologies that the partnership has adopted for quality assurance and evaluation partly refer to project management procedures that have already been used for planning the project. More in detail, for defining the procedures, the documentation and the archive management, tools such as the work breakdown structure (WBS) and GANTT diagrams will be used. All meetings are expected to produce minutes, as a support to task accomplishment and progress of the activities verification. A database has been implemented for the financial management, in order to collect data from partners useful for interacting with the National Agency. Methodologies for monitoring and evaluation As far as monitoring and evaluation are regarded, the overall approach is participatory and is getting benefit from the cooperation of all partners involved. In the very early stage of the project, and especially during the kick off meeting, the quality plan has been discussed with partners who approved it. The project dimensions that are under consideration by monitoring and evaluation are: Activities realisation and progress; Gaps and differences referring to the original planning; Transfer of innovation; Appreciation of participants and impact. In particular, the monitoring activity is structured to verify the correct realisation of work programme, to support the continuous improvement of realised activities, to allow project steering committee to adopt corrective decision when necessary and to analyse the valorisation actions. Both monitoring and evaluation regularly check opinions and reactions of final beneficiaries and of stakeholders, using questionnaires that are delivered after each 5 event. During each steering committee, information on quality securing activity is provided, to update all partners on project progress and to manage eventual delays. Having summed up the main characteristics of project evaluation strategy, let us now consider the state of the art of the project at half its life cycle. Activities realisation and progress. Project inception went as planned: project procedures have been set up encompassing communication, quality management, financial management, work activities, tasks and roles. All this was done during the kick off meeting organised in Veneto in January 2011. During the start up phase a change in the partnership occurred (see beyond: Gap and differences) and it was necessary to emend the Contract with the National Agency. Meetings have been realised according to schedule and have proved effective in sharing knowledge on the Norwegian approach to brokering. In particular, two partnership meetings and three workshops have been realised1. The structure of the workshops (seminars open to local territories key actors coming from the productive environment, from human resource developers, and from the research and university sector) proved to be a fertile ground for discussing and sharing ideas. In particular, the first event realised in Marghera was attended by 62 key actors encompassing: entrepreneurs, VET professionals, University staff and students, research centres staff, Public authorities representatives, brokers, representative associations, journalists, consultancy firms. The second event, held in Bergen, aimed to enhance the transfer action, by sharing quality information on the brokering approach and on the concrete applications it had in Norway. It was attended by 23 participants encompassing: university people, enterprises, consultancy firms, and representative associations, research centres. Partners have completed the mapping of subjects relevant for the brokering activity in their territory; as a consequence of the information exchanged during the meetings and via the project website, the definition of the profile of innovation broker is on going and soon will start its declination in a ECVET proof format, which is foreseen for the second half of the project. 1 As for events, only Mestre and Bergen are considered here, since the workshop in Lugano took place in late November. 6 Dissemination activity started with the launching conference in Marghera and with the elaboration of dissemination plans by all partners (which is part of the quality assurance). The web site was available in the first weeks of the project and is now used as a medium for communication and a place for storing and exchanging documents. Within this context the Swiss silent partner organised in late November a visibility event in Lugano, which was not foreseen in the project. Gaps and differences related to the original planning. The most relevant change is related to the disappearance of one of the planned partners: CEFORALP. The French partner was closed off around the time REBASING started: although there was no money transfer to be recovered, it was necessary to agree an amendment with the Italian National Agency and redefine the work plan, as any attempt to find a substitute in France was unsuccessful. As a consequence, major changes are: in WP 3 Transfer, the analysis of subjects relevant for the brokering activity in the Rhone Alps area was not realised. In compensation, the analysis in Campania was broadened. In WP 5 (Supervising the transfer) the number of identified open innovation networks is now up to 4 and adapted profiles for local context is equally elevated to 4. There will be 10 innovation audits. In WP 6 - Sustainability - of which CEFORALP was leader, the lead partner SIAV designed the dissemination strategy, in cooperation with all partners. The final Conference, originally foreseen as online, will be a conference hosted in Campania. Moreover, the Bergen University will produce a scientific document in English (with abstracts in partner languages) on the innovation broker methodology. Transfer of innovation. During the first and the second meetings, the Norwegian partner shared with all consortium members and with workshop participants the approach, methodology and tools for the preparation and activation of the innovation broker at local level. Companies and local authorities were involved as testimonials in the transfer process. From a practical point of view, transfer was realised as follows: partners identified and mapped strong and weak points of the research based competence broker as outlined by the Norwegian experience. Moreover, all partners investigated relations between triple 7 helix actors (Public bodies, Universities, Companies) in their territories to identify levels and modalities of cooperation. The results of the analyses (that have been formalised in two analyses of local performances) are the basis for the development of the innovation broker profile at local level, which is one of the outstanding outputs of transfer. At Italian level, DIEG and DIMEG discussed on the operative features and activities of the broker: results of the discussion have been presented during the dissemination conference in Lugano. All in all, the conceptualisation effort at the base of the transfer activity is completed: from now on, after the formalisation of the ECVET-proof profile, test phase will be possible. Appreciation of participant and impact. As a methodological choice of the quality plan, the appreciation of participants to meeting and events is regularly checked. In the first half of the project attendees’ feedback was collected twice, through delivering of a questionnaire. The questionnaires are divided in three sections: the first proposes eight topics against which participants have to express their opinion using a scale from “very positive” to “very negative”. Moreover, they have the possibility to identify what they liked best or what could be changed and improved. The second section questions whether attendees would recommend participation to the meeting to other people and if they consider to have improved their competences in the field covered by the workshops. Finally, participants have a free text field to express comments and recommendations. The first questionnaire was used to analyse the feedbacks of participants to the first conference of the project, held in Venice on January the 18 th 2011 on “Industry and research: network and performance”. In particular, the idea was to appreciate the reactions to the two parallel workshops organised. The two workshops were dedicated to: “The broker: role and competence” and “The broker and the innovation processes and contexts”. However, it has to be kept in mind that some of the respondents made comments on the conference as a whole, appreciating elements not encompassed by the workshops. In the case of the first questionnaire, 26 persons answered. 8 As for results of the investigation2, first of all, appreciation on the conference and on the two workshops was high and with conviction. Finalities of the project are clear and the first impact has been very positive. All items considered in the questionnaire have met attendees’ appraisal while negative remarks are statistically unimportant. Second of all, the general subject dealt with by the conference is of widespread interest and the necessity to cope with it to improve territories strength is in the minds of most participants. This is a first good result for the project strategy, as the necessity of the intervention seems to be justified. Third of all, motivation in participants seems to be very high and convinced, as the visibility of the benefits that participants may gain for their work practice was evident from the very first meeting. The perception of a solid partnership, well-assorted and committed to produce stated results was shared during the whole conference. Finally, there seem to be only a few things to change: probably the most important is related to time management and keeping during the workshops. A proper balance between the different activities carried out is something to care for in a very accurate way. As for the second questionnaire, it was used to analyse the feedbacks of participants to the second workshop of the project, held in Bergen on May the 10 th 2011 on “Competence brokering in Regional R&D and innovation - VRI”. In particular, the questionnaire was delivered after the two-days meeting which encompassed the second project meeting and the second workshop. The workshop involved - beside project staff and experts - Norwegian actors who were active in implementing the methodology to link university and companies, such as professionals, entrepreneurs, human resources developers, and local public administrators. 17 people responded to the questionnaire. As in the first case, appreciation on the open seminar was high and with conviction. The characteristics of the approach to brokering knowledge were clearer and the potential for transfer seemed remarkable. All items considered in the questionnaire have met attendees’ appraisal while negative remarks are statistically unimportant. Second of all, the general subject dealt with by the seminar is of widespread interest and the necessity to cope with it to improve territories strength is in the minds of most participants. This confirms the opinion widespread in the Marghera event and the necessity of the intervention seems to be justified. 2 The complete analyses of the two questionnaires are available in two notes that have been uploaded in the project web site. 9 Third of all, motivation in participants is still very high and convinced, as the visibility of the benefits that participants may gain for their work practice was evident from most of participants. Finally, there seem to be only a few things to change: probably the most important is related to the availability of working documents that should be circulated before the event. 10 Section 2: Project outputs Monitoring indicators As far as indicators are regarded, it has to be remembered that some of them were already mentioned in the application form. In fact, the procedure for project applying required to identify some short and long term target groups, territories and sectors for their application. Table one lists them by typology. Please note that France is still included in the areas of application, although CEFORALP withdrew. Table 1: Short and long term impact target groups Short term Long term Target groups and/or sectors Enterprises and their workers Universities and research centres VET operators Practitioners working with companies. Territories Enterprises and their workers Universities and research centres Developers of tertiary education curricula Human resources developers in companies VET operators Practitioners working with companies Industrial representative associations Veneto Campania Saxony Rhone Alps Estonia Veneto Campania Saxony Rhone Alps Estonia These are the target groups listed in the approved project. In order to have high quality information on project outcomes, the quality assurance plan identified indicators, relating them to other dimensions. These, as Table 2 shows, stem from the results that REBASING intends to produce and which are partly realised. In Table 3, indicators are 11 applied against 6 dimensions: result, added value, innovation, transferability, sustainability, impact. Table 2: project planned results and thresholds Result Related Work Package Threshold (if the case) 1 Tools for managing 1 the project Realised outputs 2 Quality 2 management plan 3 Quality interim 2 report 4 Quality final report 2 1 Documentation archive. Communication and work procedures. Steering committee. 1 1 1 1 5 Minutes of the meetings 6 Financial database 7 Appreciation questionnaires 1 per meeting At the end of the project 2 1 1 per meeting 1 2 8 Workshop 1 All project lifespan 2 2 + all project lifespan 3 9 Performance 3 analysis 4 10 Workshop 2 11 Competence 4 broker profile structured according EQF and ECVET Frameworks 12 Training needs and 4 competence analysis 13 Identification of 5 Open Innovation Networks 14 Innovation audits 5 15 Competence 5 broker profiles adapted to local At least participants 10 – 20 62 attendees 2 At least participants 1 10 – 20 23 attendees Available in the second half of the project Available for the Lugano dissemination meeting At least 5 (Veneto, Available in the Campania, Estonia, Rhone second half of the Alps, Saxony) project At least 10 Available in the second half of the project 5 Available in the second half of the project 12 context 16 Workshop 3 5 At least participants 17 Final conference 5 1 18 Dissemination 6 products (plus dissemination plan) 19 Project progress 6 updating (via web and newsletter) 10 – 20 Foreseen for second half of project Foreseen for second half of project Project Logo Leaflet the the the the and 2 newsletter + 6 articles Currently on going on the press. 13 Table 3: Grid of indicators. Indicator typology Result Indicator description 1. Coherence between outputs and planned results; 2. Coherence between produced outcomes and Leonardo da Vinci objectives and priorities. 3. Number of workshops realized (min 3); 4. Number of subjects involved in workshops (10/20) and in the final conference; 5. Number of stakeholders and key actors involved. 6. Respect of planned schedules; 7. Number of performance analysis realized; 8. Realization of the profile for competence broker; 9. Open innovation networks identified; 10. Innovation audits realized; 11. Dissemination products realized; 12. Efficiency of organizational mechanisms. Performance 1. According to monitoring activity and feedback appreciation, coherence is high. 2. Outcomes are in line with LdV priorities (establish links between the labour market and VET environment. 3. 2 workshops have been organized plus one conference in Swizerland 4. 62 participants in the first event and 23 in the second one. 5. The two events involved about 60 stakeholders belonging to public authorities, companies, universities, research centers, consultancy and service firms. 6. There are no relevant delays in the implementation process. 7. Available in the second half of the project 8. Available in the second half of the project 9. Available in the second half of the project 10. Available in the second half of the project 11. Web site is on line; logo and leaflet. 12. Management ok, communication improvable. Added value 13. Presence of a quality plan 14. Level of satisfaction amongst workshops participants; 15. Level of satisfaction amongst conference participants; 16. Perceived added value in staff and participants. 13. The quality plan has been produced and discussed with partners. 14. The level of satisfaction appreciated during the first two questionnaires is high. 15. To be appreciated after the conference. 16. The added value has been explicitly indicated by staff and participants in the high utility of the Norwegian approach to the cooperation between university and enterprises and in its coherence with the work tasks of partners. Innovation 17. Typology of innovation (output, methodology, end users); 18. Finality of innovation; 19. Context of innovation (territory, sectors, company size); 20. Level of access and re use of results from partners. 17. The typology of innovation is mainly related to methodology; 18. The finality of innovation is the sharing of the Norwegian approach to the innovation broker profile and its adaptation to recipient contexts; 19. The context of innovation is represented by partner countries (Veneto, Campania, Germany, Estonia). The project addresses SMEs of different sectors. 20. So far the level of access and re use of results from partners is limited to the analysis of local relations between enterprises and university and to the analysis on the components of the broker profile. 21. Presence of a detailed plan; 22. Typology and richness of activities; 23. Degree of involvement of: institutions, representing dissemination and 21. In the first phase of the project partners have indicated the local target groups and the modalities for reaching them. This allowed the lead partner to design a valorisation plan that details the information contained in the application form; 22. Valorisation activities have already been started Sustainability valorization valorization authorities, bodies, in valorization 15 Transferability Impact activity; 24. Number of articles on the press; 25. Number of newsletter. from project inception. They encompass online actions with events at presence and targeted communication; 23. Around 6o stakeholder have been already involved; these include: authorities, institutions, representing bodies, companies, universities, research centres, professionals; 24. Number of articles on the press (?); 25. Newsletters will be issued in the second half of the project. 26. Number of organizations wishful to transfer the experiences; 27. Number of agreements between the partnership and organization interested in products; 28. Partner organizations that adopted the products. 29. Number of partners which adopted the competence broker profile 30. Open innovation networks identified; 31. Innovation audits realized; 26. The transfer of the experiences will be finalized in the second half of the project; 27. Agreements between the partnership and organization interested in products will be finalized in the second half of the project; 28. This indicator will be applied at the end of the project. 29. This indicator will be applied at the end of the project. 30. This indicator will be applied at the end of the project. 31. This indicator will be applied at the end of the project. 16 Section three: Conclusions The information coming from the monitoring activity, from the participation to project events and from the appreciation of feedback questionnaires allow the evaluator to formulate the following statements: From a general point of view, the project implementation process is on track; the constitution of the partnership was regular and the withdrawal of the French organization proved to be without critical consequences on the capacity of the network to carry out agreed tasks. All foreseen structural mechanisms were set up (quality plan, financial database, functioning procedures and on line tools) and all planned meetings were realized according to schedule. From a quality point of view, realized actions were able to satisfy the expectations of participants and stakeholders. Feedback from meetings and workshops attendees testify that the Norwegian methodology for the innovation broker is a concrete answer for the development of relations between university and companies at local level. There is need to increase the level of involvement of public institutions (at least in Italy) in order to “read” the Rebasing experience as a practical way to realize the Triple Helix Model. The partnership has proved to have all the skills to realize planned goals and results. This confirms the positive expectations towards a complete realization of scheduled results and outputs. The cooperation that has been set up is characterized by a friendly atmosphere and by clarity of intents. This is possible thanks to the contributions of all partners and especially thanks to the availability and sensitiveness of the Norwegian organization. On the other hand, there are a few points of attention and issues for improvement. First of all, communication between partners is fragmented and uneven. Although communication procedures and tools have been available from project inception, during the periods between meetings, contacts between network members have been somehow occasional, despite the efforts of the coordinating partner. Some of the partners have worked in couples, but there is need to share in a complete way the results produced and the knowledge acquired. Second of all, there is need to increase the coordination efforts towards the final products production. So far, outputs have been according to plans; however, they are results of the preliminary stage. The finalization of products for their use by final beneficiaries requires reinforced cooperation and commitment, especially as far as the ECVET - proof profile definition and Open innovation networks identification are regarded. 18