Pharmacy Frequently Asked Questions Q1. How many condoms can we provide to our Chlamydia Screening and EHC patients? A1. Up to 8 condoms can be provided to each patient. Q2. Where can we order condoms? A2. The Freedoms Shop http://www.freedoms-shop.nhs.uk/ Q3. Can I provide the EHC or Chlamydia Screening service if I do not currently have my accreditation via the CPPE? A3. No, you need to ensure that you have undertaken all the correct training to carry out this service. The current PGD for each service will also need to be signed and returned to the Local Authority. Q4. I’m finding it difficult to apply for a Disclosure and Barring Service (DBS) check. I own an independent Pharmacy and I do not have an employer to apply for the check on my behalf. Is there an organisation to support me with this? A4. Yes, in exceptional circumstances, Trafford Council can act as an Umbrella Body to support you to obtain your DBS check. We can send you an application form which will need to be completed by the relevant Pharmacist and then checked by a Trafford Council employee. There will be a £10 admin fee as well as the cost of the check which is £44, a cheque should be made payable to Trafford Council totalling to £54. Q5. I don’t seem to be able to find this year’s invoicing documentation; can I use last year’s templates? A5. No. If claims are completed on last year’s templates they will be returned to you for completion on the correct templates. If you are unsure if you have the correct templates or if you do not have access to the correct templates, please do contact us for support. Q6. Our Needle Exchange hazardous waste bins are full, are we able to contact SRCL directly to order more? A6. Authorisation must be given by Trafford Council before any additional hazardous waste bins are supplied. If bins are ordered and supplied without Trafford Council authorising the request; the cost of the additional bin may be charged to you. Q7. Who do we send our claim forms and supporting documentation to? A7. All claim forms and supporting documentation need to be sent to the NWCSU for validation with the exception of Smoking Cessation Claims. Details are below: Supervised Consumption, Needle Exchange, Chlamydia, EHC 1 North West Commissioning Support Unit (NWCSU) Local Authority/County Council Finance Department 2nd Floor St James House Pendleton Way Salford M6 5FW Email: validation.gmcsu.tpm@nhs.net Smoking Advice and NRT Trafford Stop Smoking Service Trafford Town Hall 1st Floor Talbot Road Stretford M32 0TH Telephone: 0300 4562400 Email: Stopsmoking.trafford@nhs.net Q8. When is the cut-off date for claiming? A8. Claiming has now been changed from monthly to quarterly; the last day for each quarter is as follows: Quarter 1 – July 31st Quarter 2 – October 31st Quarter 3 - January 31st Quarter 4 – April 10th Q9. Where can I access update training for the Chlamydia Screening service. A9. Training is available via CPPE - http://www.cppe.ac.uk/ RUClear can also deliver training at your pharmacy - if you would like an update, you can contact RU Clear using the following contact detail to arrange this directly: Tel: 0800 046 1303 Email: cmm-tr.ruclear@nhs.net Q10. How do I find out if I am a treatment site for RUClear? A10. RUClear will be able to provide you with this information by making contact using the following contact details: Tel: 0800 046 1303 Email: cmm-tr.ruclear@nhs.net 2 Q11. What is the Hub and what is required of me in relation to this? A11. The Early Intervention Health and Wellbeing Hub is being developed in co-production with the residents of Trafford using a bottom-up approach to ensure that it addresses the felt needs of the population. It is therefore impossible to define exactly what the “hub” will include or how it will be delivered until this community consultation process has been completed. Community provider organisations including GP practices are also being consulted. The exact details of what the “hub” will offer and how it will operate will be circulated well before the start of implementation in April 2015. Due to the lack of information we are able to share with you at this time, as the Early Intervention Health and Wellbeing Hub being is in its infancy, we would like to withdraw any correspondence sent to you so far therefore no action in relation to the Hub is required from Pharmacies. 3