Citizen's / Client's Charter
for
ICAR-Central Institute for Research
on Cattle
(2015-2016)
Address: Post Box-17, Grass Farm Road, Meerut Cantt. 250001 (UP)
Website: http://www.circ.org.in
Date of issue: July, 2015
Next Review: June, 2016
Vision and Mission
Vision:
Improvement of cattle for higher productivity and profitability.
Mission:
Germplasm improvement and technology development for realizing enhanced productivity
and profitability in cattle.
Main Services / Transactions
S.No.
1.
Service(s)/
Transaction (s)
Weight
Responsible
person along
with
designation
E-mail
Dr. Umesh
Singh I/C
AG&B Section
usinghas@
gmail.com
Mobile and
landline
phone
Process
Document (s)
required
0121-2645598
Ext 258
09456036817
Supply of
frozen semen
doses in
specified
packs (70
straw).
Written request to
Director CIRC,
Meerut
Fees
Category
Mode
Amount
Paid
Cash/ DD
in favour of
ICAR UnitCIRC,
Meerut
payable at
Meerut
Frieswal Rs. 14/
straw:
Frozen semen doses
of Frieswal and
Indigenous breeds of
cattle
60
2.
Feed testing facility
15
Dr. Rajendra
Prasad I/C
Animal
Nutrition Lab
rp2005pdc@
yahoo.co.in
0121-2645598
Ext 249
09760914502
Serrvice
Written request to
Director CIRC,
Meerut with
payment as per
schedule +
service tax
Analytical
fees
Cash/ DD
in favour of
ICAR UnitCIRC,
Meerut
payable at
Meerut
As per approved
rates available
on Institute web
site
3.
Technical know-how
on different aspects of
cattle production and
reproduction
25
Dr. S Tyagi I/C
PME cell
Shrikant_tya
gi@sify.com
0121-2645598
Ext 208
09411094710
Providing
information on
various
aspects of
cattle
production and
reproduction
Written letter or
in person query
from the
farmers/client
Free of
cost
--
--
Sahiwal:Rs. 20.0
Kankrej: Rs.
10.0 Gir: Rs 20.0
for Gujarat
farmers, Rs. 100
for outside
farmers
Service Standards
S.
No.
Services/ Transactions
Weight
Success indicator(s)
Service Standards
Unit
Data source
1.
Frozen semen doses of
Frieswal and Indigenous
breeds of cattle
60
Supply of frozen semen doses
Supply of frozen semen
doses from Institute/s
on same day
Working days
CIRC, Meerut
2.
Feed testing
15
Feed samples analysis
Despatch of analysis
report in 15 days
Working days
CIRC, Meerut
3.
Technical know-how on
different aspects of cattle
production and
reproduction
25
Queries answered
Answer of the query by
post in 7 days and on
same day in person
Working days
CIRC, Meerut
oi
Grievance Redress Mechanism
S.
No.
Name of Public
Grievance Officer
Helpline Number
Mobile No.
1.
Dr. Rajendra Prasad
0121-2645598 Ext
249
09760914502 rp2005pdc@yahoo.co.in
RFD Nodal Officer
E-Mail
List of Stakeholders/Clients
S. No.
Stakeholders/ Clients
1.
Research institutions (CSIR, ICMR, DBT, DST, IISc.)
2.
DAC and DAHD&F
3.
Public and Farmers
4.
Agriculture industry
5.
NGOs working with ICAR
6.
Students of Deemed Universities, SAUs/SVUs, Central Agricultural Universities
and Central Universities
7.
Other Govt. departments that deal with DARE/ICAR
Regional Stations/Centres:
S.
No.
Name of Regional
Station/Centre
Nil
Landline
number
Nil
Mobile
Number
Nil
Email
Address
Nil
Nil
Indicative Expectations from Service Recipients
S.
No.
Indicative Expectations from Service Recipients
1.
Timely submission of indents or requirements or queries by line departments
or clients
2.
The phone number, e-mail and postal address to be provided by service
recipients
3.
Timely follow up action by the recipients