Baker County Sheriff’s Office
Notice under the Americans with Disabilities Act
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”),
the Baker County Sheriff’s Office will not discriminate against qualified individuals with disabilities on
the basis of disability in its services, programs, or activities.
Employment: The Baker County Sheriff’s Office does not discriminate on the basis of disability in its
hiring or employment practices and complies with all regulations promulgated by the U.S. Equal
Employment Opportunity Commission under title I of the ADA.
Effective Communication: It is the policy of the Baker County Sheriff’s Office to ensure that individuals
with disabilities have equal access to law enforcement. A person is deemed to have a disability if they
have a physical or mental impairment that substantially limits one or more life activities, a record of such
impairment, or is regarded as having such impairment. In keeping with the Baker County Sheriff’s Office
policy of fairness and equal access, the Sheriff’s Office does not discriminate on the basis of disability.
The services described herein reflect our most commonly requested accommodations. However, we
recognize that those using out facilities or services may require other forms of assistance. In the event you
need other assistance, please feel free to contact the Sheriff’s Office. The Sheriff’s Office always
welcomes those who may wish to discuss their needs, share their experiences or make suggestions for
improvement.
The Baker County Sheriff’s Office provides accommodations in the form of
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Alternative Formats: If you require a document or form in an alternate format such as enlarged
print or CD, contact the receptionist in the main lobby, or the Sheriff’s Office ADA Coordinator.
Assistive Listening Devises (ALD): If you need an ALD device to access any of our services,
contact the ADA Coordinator to coordinate the day and time of access.
American Sign Language Interpreters: If you need the services of a Sign Language Interpreter to
access any of our services, contact the ADA Coordinator to coordinate the day and time of access.
The Baker County Sheriff’s Office also maintains a facility with the following disabled accommodations:
Parking: Disabled parking is available in front of the building.
Ramped Access: Located at the front of the building.
Restrooms: Wheelchair accessible restrooms are located in the main lobby.
Service Animals: Service animals are welcome in the Sheriff’s office facilities.
TDD Telephone: The Sheriff’s Office Dispatch center is accessible via TDD by calling (904) 259-2861 or
911 from any TDD capable telephone.
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Baker County Sheriff’s Office
Every attempt will be made to accommodate your request in a timely manner. In the event an
accommodation is not available on the specified date or time, or does not meet the criteria of a reasonable
accommodation, the Sheriff’s Office may discuss possible alternative accommodation with you.
Modifications to Policies and Procedures: The Baker County Sheriff’s Office will make all reasonable
modifications to policies and procedures to ensure that people with disabilities have an equal opportunity
to enjoy all of its programs, services, and activities.
A list of available services and the method for accessing those services is available by brochure in the
Sheriff’s Office Main Lobby. For additional information or complaints that a program, service, or activity
of the Baker County Sheriff’s Office is not accessible to persons with disabilities should be directed to the
Sheriff’s Office ADA Coordinator at (904) 259-5834.
The Baker County Sheriff’s will not place a surcharge on a particular individual with a disability or any
group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable
modifications of policy, such as retrieving items from locations that are open to public but are not
accessible to persons who use wheelchairs.
Grievance Procedures: This grievance procedure is established to meet the requirements of the ADA. It
may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in
the provisions of services, activities, programs, or benefits by the Baker County Sheriff’s Office.
The complaint should be in writing and contain information about the alleged discrimination such as
name, address, and phone number of the complainant and location, date, and description of the problem.
Alternative means of filing complaints will be made available for persons with disabilities upon request.
The complaint should be submitted by the complainant as soon as possible but no later than sixty (60)
calendar days after the alleged violation to:
Human Resource Manager – ADA Coordinator
Baker County Sheriff’s Office
904-259-5834 SO Ext. 1005
The Human Resource Manager shall be the agency’s ADA Coordinator, to serve as a resource to agency
members and citizens in the agency’s service area.
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Baker County Sheriff’s Office
Within fifteen (15) calendar days of the written complaint, the ADA coordinator will meet with the
complainant to discuss the complaint and possible resolutions. Within fifteen (15) calendar days after the
meeting, the ADA Coordinator will respond in writing or in a format accessible to the complainant. The
response will explain the position of the Baker County Sheriff’s Office and offer options for resolution of
the complaint.
If the response by the ADA Coordinator does not satisfactorily resolve the issue, the complainant may
appeal the decision of the ADA Coordinator within fifteen (15) calendar days after receipt of the response
to the Board of County Commissioners (BOCC) or an appointed representative. Within fifteen (15)
calendar days after receipt of the appeal, the BOCC or an appointed representative will meet the
complainant to discuss the complaint and possible resolutions. Within fifteen (15) calendar days after the
meeting, the BOCC or an appointed representative will respond in writing or in a format accessible to the
complainant after a final resolution of the complaint.
All written complaints received by the ADA Coordinator, appeals to the BOCC, and responses from the
ADA Coordinator and the BOCC, will be kept by the Baker County Sheriff’s for at least three (3) years.
08/09/13
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