Body of Knowledge Refresh 2011: Additional Review: Risk Management – July 2011 1. Definition of good practice: ‘The knowledge and practices described are applicable to most projects most of the time, and …there is widespread consensus about their value and usefulness’. A Guide to the Project Management Body of Knowledge (PMBoK®Guide) Third Edition, ©2004 Project Management Institute Do the drafts reflect good practice? 3.5 Risk Management 3.5.1 Risk Context 3.5.2 Risk Techniques On the whole yes. Call contributors agreed that in 3.5 there are some things that they don’t believe articulate good practice very well, and is ambiguous. RM goes against the process – gives a framework to have some structure in managing risks. Fundamental principles need to be drawn out more – need for greater clarity (long sentences, ambiguity). Back to front - fundamental definition saying ‘something is not something’ – should define what it is. Tone whole way through is ‘journalese’. RM is about id and management of… Making it a process has advantages but RM is not a process. Negative introduction to some of the text. Should define what it does, not what it doesn’t do. Frequent asides before author gets to the key point. Masks whether or not author feels that those asides are fundamental to RM or whether put in to provide stylistic curlicues which makes it difficult to understand where the author puts the balance. Para ‘no project, programme or portfolio is executed…’ Too long and needs to be broken down. Para is convoluted. If trying to discuss with someone who doesn’t have English as first language, sentence structure is too complex. Could lead to misinterpretation. General – para 2. Disagree – perception is shifting. Project operational – there are 4 elements that effect the organisation – programme specific that affect operations of organisation, and programme in keeping with MoR. Seem to be 3 in this draft. Refers to what programme manager will do – not clear whether by programme manager role, or programme team. Not specifically to do with risk context, and more to do with RM and should be under programme RM. Key characteristics (definition of standards, escalation criteria, governance, etc – as provided in April reviews) have gone down a level – describing business processes. Need to sift through it and re-order some of the concepts to sit within other 3.5 sections. Quite like idea of saying ‘techniques range from simple to complex’ with examples. And signpost to other techniques e.g. PRAM Guide. Good approach for BoK. 2. Are they pan-sector? a. Does the content avoid industry/sector bias? b. Is the content scalable (taking into account the range of projects/programmes/portfolios from small to large, and the range of complexity)? Definition of pan-sector: Generic, non industry specific content that can be applied regardless of industry or sector. 3.5 Risk Management Yes 3.5.1 Risk Context Yes 3.5.2 Risk Techniques Yes 3. Do any key concepts relating to the section need to be added? a. Definition ‘It should be succinct, and … independent of the level of project/programme/portfolio at which the section is applied’ Section template guidance b. General section ‘Generic description of the topic including universal principles independent of project/programme/portfolio levels…Any terms that tie the text to a particular level should be avoided. In some cases, especially in sections 1 [Context] and 4 [General], this will be most, if not all of the content’ Section template guidance c. Project content ‘An explanation of the application of this topic at a project level is to be included…Anything that applies to programmes and portfolios as well as projects should be included in the general section. This section may reasonably be divided into projects that are part of a programme, and those that are independent components of a portfolio’ Section template guidance d. Programme content ‘An explanation of the application of this topic at a programme level is to be included here, where applicable. Where the general principles need to be adapted, enhanced or extended for specific programme application, where content is different or additional to that for project aspects to this topic, it may be added [here]…Anything that applies to projects and portfolios as well as programmes should be included in the general section. If there are no such applicable adaptations, enhancements or extensions, please enter… ‘NO SPECIFIC ADAPTATION REQUIRED FOR THE TOPIC FOR PROGRAMME MANAGEMENT’’ Section template guidance e. Portfolio content ‘An explanation of the application of this topic at a portfolio level is to be included here, where applicable. Where the general principles need to be adapted, enhanced or Page 2 of 7 extended for specific portfolio application, where content is different or additional to that for project and programme aspects to this topic…it may be added [here]…Anything that applies to projects or programmes as well as portfolios should be included in the general section. If there are no such applicable adaptations, enhancements or extensions, please enter…’NO SPECIFIC ADAPTATION REQUIRED FOR THE TOPIC FOR PORTFOLIO MANAGEMENT’’ Section template guidance 3.5 Risk Management Project dimension – not included risks to business from project. Disagree – room for definition of RM in context of project. 3.5.1 Risk Context Need something for project management. 3.5.2 Risk Techniques TO SEND THROUGH Page 3 of 7 4. Does anything need to be amended and why? a. Definition ‘It should be succinct, and … independent of the level of project/programme/portfolio at which the section is applied’ Section template guidance b. General section ‘Generic description of the topic including universal principles independent of project/programme/portfolio levels…Any terms that tie the text to a particular level should be avoided. In some cases, especially in sections 1 [Context] and 4 [General], this will be most, if not all of the content’ Section template guidance c. Project content ‘An explanation of the application of this topic at a project level is to be included…Anything that applies to programmes and portfolios as well as projects should be included in the general section. This section may reasonably be divided into projects that are part of a programme, and those that are independent components of a portfolio’ Section template guidance d. Programme content ‘An explanation of the application of this topic at a programme level is to be included here, where applicable. Where the general principles need to be adapted, enhanced or extended for specific programme application, where content is different or additional to that for project aspects to this topic, it may be added [here]…Anything that applies to projects and portfolios as well as programmes should be included in the general section’ Section template guidance. e. Portfolio content ‘An explanation of the application of this topic at a portfolio level is to be included here, where applicable. Where the general principles need to be adapted, enhanced or extended for specific portfolio application, where content is different or additional to that for project and programme aspects to this topic…it may be added [here]…Anything that applies to projects or programmes as well as portfolios should be included in the general section’ Section template guidance. 3.5 Risk Management 3.5.1 Risk Context Author views that shouldn’t be included e.g. para 2 page 1. Needs to be succinct. Poor English e.g. Final word on page 1 ‘both’, Para 1, page 2. Rename process phase as steps (due to specific meaning for phases/stages). PESTLE should be in 3.5.2 (already in 3.5.1 – no need to have 2 mentions) Unjustified assertion that something is ‘important’ or ‘critical’. By having in BoK it is already important. Terms used in quotes devalue the meaning of the terms. Final para, page 2 – looks like coming from project managers point of view which unwise in BoK. Page 3 – portfolio RM likely to take lead from corporate RM. Not defined in isolation. Difficulty in understanding purpose for having 3.5 and 3.5.1 Definition not in keeping with purpose i.e. broader context of Page 4 of 7 3.5.2 Risk Techniques RM – business environment, risk culture (existing and/or intended). JL to send through suggested alternative definition. 2nd para goes back into definitions of RM. Should go to 3.5. 3rd para – upside/downside risks – revisiting threats and opportunities discussion from main section. When take 3 elements out of 3.5.1 running below 250 words. Risk context is a rich area for discussion (business environment, culture, appetite – 3 substantial points that could be discussed). Scalable talked about twice but not expanded upon. PESTLE duplicated. Portfolio – emphasis not on macro-shocks. Don’t agree with any elements under this section. Should be much more about the business including other projects and programmes. RM in portfolio bias here not risk context for portfolios. Align RM culture with organisational RM culture and appetite and energy for achieving change. Need to be clear on use of ‘environment’ to ‘context’ to minimise confusion with various meanings (even within BoK structure). Page 2, para 5 – project to programme – needs to talk about all directions of travel (project to BAU, BAU to project, etc).Diagram would be helpful here. MoR diagram is good, could be improved. Unhappy to leave programme and portfolio empty. Programme – escalation, standardisation/consistency Portfolio – making link to the business whether strategic or financial (http://www.afaprojects.com/blog/?p=474) Page 5 of 7 5. Have the APM definitions been adhered to (APM Body of Knowledge 5th edition glossary)? 3.5 Risk Management 3.5.1 Risk Context Terminology consistency e.g. APM reference of non-projects as BAU, v. day-to-day. 5th edition – only applicable to project management. New section – not in 5th edition 3.5.2 Risk Techniques New section – not in 5th edition 6. Has existing content from 5th edition been reviewed and edited/incorporated? 3.5 Risk Management Kind of, but not very well. Significantly different world if now looking at programme and portfolio. 3.5.1 Risk Context 3.5.2 Risk Techniques 7. Have the items in the 1st draft feedback been referenced in the content? 3.5 Risk Management 3.5.1 Risk Context 3.5.2 Risk Techniques 8. Have any diagrams or tables used directly support the content, and have they been explained or referred to in the text? 3.5 Risk Management Discussion around process (PRAM process) whole dialogue could be bullet form to make more precise. Doesn’t relate well to the diagram – doesn’t articulate diagram very well. Not fundamentally wrong, but almost every para expressed in complex way or unnecessary initial pre-amble. Needs to be rephrased. 3.5.1 Risk Context 3.5.2 Risk Techniques 9. Are there any other references that could be incorporated into the further reading? a. Does further reading fall into one of the following categories: i. Further reading or notes that directly support the content ii. A list of further reading for the section i.e. further reading which although not directly used have contributed to the ideas in the content Page 6 of 7 iii. More general sources from the management or technical literature that is considered to be important and which are relevant in a more general sense to the readership. b. Have UK (or other relevant) standards that the content is compliant with been referenced? c. Are further reading items publicly available? 3.5 Risk Management See feedback from previous reviews – lots of references provided. 3.5.1 Risk Context See feedback from previous reviews – lots of references provided. 3.5.2 Risk Techniques See feedback from previous reviews – lots of references provided. 10. Out of the issues we’ve talked about, which ones are the most important to you, and why? 3.5 Risk Management Needs to be looked at to draw out fundamental principles, and style used (negative approach). Needs to be clearly stated. Starting with 3.5 then filters down into 3.5.1 and 3.5.2 3.5.1 Risk Context See above 3.5.2 Risk Techniques See above Page 7 of 7