Associate Director of Advancement Services Institutional Advancement Summary of Duties, Responsibilities and Goals As part of the College’s Advancement Services team, this fast-paced position will report to the Director of Advancement Services and will interact as a collaborative partner with all Institutional Advancement business units to provide report-writing, data analysis, process management, and reporting tools for the College’s constituents and fundraising financials. In support of the Director of Advancement Services, this position will provide report writing expertise, process and project management, and supervision for the data and reporting team in Institutional Advancement. The Associate Director serves as a steward for the data integrity of all alumni, donor and constituent records, and is an advisor for staff responsible for maintaining and enhancing the highly confidential data on alumni and donors in the advancement database (Banner/Ellucian). The Associate Director is also responsible for the design, identification and implementation of improvements to the database as well as developing new reporting tools for end users. Additionally this position will be tasked with assessing and refining process and procedures as well as documenting these functions to be utilized by all of Institutional Advancement. This position will work collaboratively with other college partners, including ITS (Information Technology services). Essential Functions The following statements are intended to describe the general nature and level of work being performed by an individual assigned to this job. Other duties may be assigned. Project, Process and Program Management (approx. 30%) Oversees and supervises the report writing and report development of Institutional Advancement. This includes both full time Advancement Services staff, as well outsourced labor. Will plan, assess and oversee large scale projects relating to the enhancement of reporting tools and automating of processes. Will work with stake-holders to determine goals, priorities, timeline and deliverables for projects. In conjunction with the Director of Advancement Services will help design data specifications and ensure that these are presented in a consistent, organized and comprehensive fashion. Will help assess and refine data management practices and reporting procedures as well as the policy behind them. Develop and manage the I.A. Data Cookbook. Will serve as the lead in developing new and innovative report tools to better help front-line development staff utilize prospect and donor data. Report Writing & Data Analysis (approx. 60%) Using report-writing tools Oracle SQL, Argos, or other relevant report-writing tools, creates standardized and ad hoc data and financial reports to extract and disseminate data for internal and external audiences. Builds reports and report processes that will allow information to be maintained and shared among new and existing campus and online systems. Troubleshoots queries and system processes to ensure accuracy, timeliness and transparency of data to all users. Assists in the analysis and development of data analytics tools for prospect research and other frontline fundraisers to deploy analysis dashboards based upon available information. Must be able to present data visualization in a way that will establish the importance of its implications and the immediate need for action. Data Acquisition Data Management (approx. 10%) In collaboration and consultation with vendors, prepares advancement data for cleansing, updating and/or acquisition from outside data collection firms. Analyzes refreshed data from vendor for completeness and develops Oracle SQL code to electronically upload refreshed data into the database management system to maximize data usage and minimize data aging. In collaboration and consultation with IA departments, various college departments and the IA Data Acquisition committee, analyzes historical electronically stored spreadsheets of relationship cross references, student activities, athletics rosters, current and historical alumni and student events, etc., to prepare relevant data for electronic upload into the database management system. Knowledge/Experience Requirements Communication Skills The ideal candidate will be an analytical yet approachable individual whose focus is to deliver a superior experience and a superior product. Must have exceptional relationship management skills including a keen understanding of and track record of building successful cross-organizational relationships with diverse and varied stakeholders including IA leadership, fundraisers, ITS, directors and other IA staff. Excellent interpersonal, verbal and written communication skills. Exceptional organizational skills and attention to detail required. Experience Minimum 7 years progressive proficiency with data management and report writing techniques using Oracle SQL or other report writing software. Experience in development related or higher education settings a plus. Should be familiar with process-driven data quality control and change management techniques. Must have the ability to implement strategy and deliver results. Education Bachelor’s degree in Information Technology, Computer Science or related field, or demonstrated equivalent training or technical experience is required. Advanced degree and/or Oracle certifications preferred. Technology Skills This position requires an extensive, varied and successful experience in the discipline of data management with a deep familiarity and understanding of Oracle SQL, and other Oracle database reporting writing products. Experience in reporting writing within Ellucian’s Banner Alumni Development environment using Oracle SQL, Evision’s Argos or other fundraising database management systems or report writing tools preferred. To apply, please submit a resume, cover letter and salary history to: resumes@oxy.edu