General Management The basic concepts, processes and laws of theory and practice of management. History of becoming management as sciences, the basic categories. Structure of the organization and managerial process, problematic of purpose and methods of acceptance of the optimum decision on its realization. The basic functions of management, complex application of management principles at realization of the general and private purposes. Required texts: 1.Vihanskij O.S., Naumov A.I.Management М.: Higher school, 2005 2.Bases of management. Trans. from English // Meskon M.H., Albert M, Heduori F М.: Business, 2000 Course Outline I Introduction in management Modern management. Becoming and development of theory and practice of management II Methodological bases of management Various scientific approaches in management. The general theory of management. System approach. Types, structure, a structure of systems. Social and economic system. Management of system. Organization as an open system. The internal environment of organization. Purpose, structure, problems, technology and people in organization. Environment of organization. Characteristics of environment. Direct and indirect influence. Situational and process approaches. III Communication processes Essence and communication processes. Organization interaction and environment. Communications inside organization. Communication process. Integration of the organization. Elements and stages of process of communications. Interpersonal and organizational communications. Information technologies. IV Sociofactors and ethics of management Target function in business. Society influence on business. Legal responsibility. Social responsibility. Ethics and modern management. Ethics influence on efficiency. V Decision-making process Concept of decision. Organizational decisions. The basic stages of decision. Methods of a choice in decisions. Modelling. The basic models, methods of decision-making. VI Functions of management Process approach and functions of management. Planning. Organization. Motivation. Control and account. Interrelation of functions during management. Total Learning Hours 3 6 5 4 5 4 VII Strategic planning in organization Mission and purposes of organization. Parity of strategy and tactics. Stages of planning. Estimation internal and environment in organization. Analysis of strategic alternatives. A choice of strategy. Process of strategic planning. Realization of the strategic plan. VIII Organizational relations in management Necessity of coordination inside organization. Delegation. Powers. The responsibility. Parity of powers and authorities. Linear and hardware powers. Various types of powers. A problem of efficiency at distribution of powers. IX Organization: construction of structure Concept of organizational structure. Organization form in a control system. Linear structure. Functional structure. Divisional structure. Adaptive structures. Problem-target and problem-group structures. Processes of centralization and decentralization at construction of structure. Organizational culture X Motivation of activity Essence of motivation. Development of theory of motivation. Substantial theories of motivation. Hierarchy of needs. Remedial theories of motivation. Compensation. Criteria of motivation. XI Control in system Necessity and essence in the organization control. The basic kinds of control. System of a feedback. Process of control. Stages of monitoring procedure. Concept of the standard. Influence of control on people’s behaviour in organization. Efficiency of control and requirement The modern control over use of information technologies. XII Person in the organization Concept of group. Formal and informal groups. Characteristics of informal groups. Necessity of management in informal groups. Forms of increasing management efficiency. XIII Leadership Concept of leadership. Management. Authority. Forms of influence and authority. Charisma. Authority and partnership. Restrictions and advantages of forms. Theories of leadership. Classification of styles in management. Image of manager. The situational approach in leadership. An adaptive management. 6 10 6 4 5 10 10 XIV Conflicts in the organization Concept of the conflict. Sources of conflicts occurrence. Classification of conflicts. Conflict in a process. Management of conflicts. Social partnership. Necessity of organizational changes. Changes management. XV Subsystems Management Manpower. Stages of management of manpower. Formation of manpower. Development of manpower. An estimation of efficiency of work. Operational system. Functioning of operational systems. Operative management. Storekeeping and equipment. Project management. Quality management. Concept of innovative process. Stages of innovation. Structure of innovations management. Investment project. Efficiency and methods of selection in investment projects. XVI Effective management Factors of efficiency. Criteria of efficiency. Parameters of efficiency. Methods of increasing efficiency. Total Contact: Lyabakh Nikolay liabakh@rambler.ru 10 10 10 108 (4 ECTS)