Follow-up Appointment

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Follow-up Appointment
Introduction
- Tell a little bit about yourself
- Have guests introduce themselves, names, how they know hostess
- Mary Kay has been America’s Best Selling brand for 16 years, and we also offer 100%
customer satisfaction. Let’s say you get a lipstick or a moisturizer, and it is not the right
shade or does not meet your expectations we will return or exchange it. How great is that?!
A risk free purchase!
- Today is the 2nd of 2 appointments that you are going to have with me, but I would love to
have a party where you invite some friends and earn some free product! Today/tonight we are
just going to do your customized facial with microdermabrasion and a customized look based
on your hair color, eye color, and skin tone. So this time it is going to be “all about you!”
Skin Care
1) Oil free eye makeup remover- This is oil free, and has conditioner to help strengthen
eyelashes. Every time we use mascara, it breaks off the eyelashes but this is going to help
replenish them. This product is rated #1 by Good Housekeeping, and it will NOT leave a
film on your contact lenses.
2) Choose a cleanser (well #1)- (Traditionally, you would still use the TimeWise 3-In-1
Cleanser, but you can do the Botanicals based on the customer’s preference. Don’t use
Freshen… just talk about it. If face mask is used, leave on for 10 minutes, wipe off. The
Acne Control System is not recommended for this appointment.) Did you know that if you do
not wash your face twice a day you will age 5 times faster than your girlfriend who does
cleanse twice a day? Remember, it’s really important to wash your neck when you wash
your face because the first signs of aging start at 18 in your neck and hands. Now wipe off
cleanser.
3) Microdermabrasion (well #5 & well #6) – Step 1 of the microdermabrasion is called
refine. Put this on just one half of you face to start and make sure to avoid your eyes! It is
going to feel pretty gritty. This is what helps to polish your skin, reduce the size of your
pores, and leave your skin looking brighter than before. Wipe off step one and take a look at
your skin in the mirror. Doesn’t it look smooth and bright? (Many people say the other side
of the face looks dull in comparison.) Go ahead and use the rest of step 1 on the other half of
your face, then wipe it off! Step 2 is called refresh. Put this all over your face to help
revitalize the skin and keep it nourished after stripping off the top layers.
4) Anti-Aging Products
- Night Solution (well #2) - This has fresh vitamins A, E, and C, which helps with
deep lines and wrinkles. Make sure to rub this all over your face and neck. This
product helps even out skin tone and firms up skin. It also helps with any acne
scarring. Truly getting beauty sleep!
- Anti-Aging Day Solution (demo this on the back of your hand)-This has SPF 25 to
protect against UVA and UVB rays. Also, it contains calming peptides to help relax
your expression lines throughout the day.
5) Firming Eye Cream (well #4)- This product firms around the eye area, and helps with
fine lines. Use your ring finger when applying this product. We use this finger because it has
less muscle than the rest of our fingers. The skin around your eye is a 1/3 the thickness of the
rest of the skin on your face and it can tear like a tissue, so you want to use your weakest
finger. This eye cream also helps with the dark circles under the eyes and tightens the skin
around the eye!
6) Deep Wrinkle Filler (Put on wrinkles on thumb joints)- This is a brand new product that
we demo using our thumb. This product is going to eliminate those wrinkles, and you should
see a difference between the two thumbs. **Use on women over the age of 40 who would
use the TimeWise Repair set**
7) Satin Lip Mask (small left well above the foundation well) - Make sure to rub this all
over your lips. This lip mask exfoliates the lips and removes dry skin. I normally use this
product once or twice a week.
**While mask is drying, we are going to play a game! Play the referral game here. Have
each customer pull out their cell phone, and give them a few minutes to list as many
names/numbers as possible. Whoever fills up this sheet first wins a gift on the table! When
their sheet is complete, have them wipe off the lip mask with their cloth.
8) Satin Lip Balm (small right well above the foundation well)- Apply this lip balm to your
lips. This hydrates the lips for up to 10 hours, leaving the lips feeling clean and silky. Other
products such as Burt’s Bees contain mentholatum, which ultimately dries out your lips. I
use this lip balm once in the morning and once in the evening.
9) Moisturizer of choice (paired with #1) (well #3)- Rub this product all over your face and
neck also. This moisturizer hydrates for 10 hours. Even if you have oily skin, always use
moisturizer or your skin will produce its own oil. When it produces its own oil, that’s what
causes acne and blemishes.
Marketing Bag Game
- Since we use mineral makeup and it sticks to moisture we have to let that moisturizer
dry for a minute so we’re going to play a fun game! Marketing Bag Game!! (DO
this EVERY TIME)
- Refer to the Marketing Bag Game Notes if need be here!
- Also, have them fill out the “What Women Want” Survey
Face Color
1) Foundation Primer (well #8)- This goes all over your face and it helps your foundation
go on smoother and stay on longer. Feels like clouds, doesn’t it?
2) Foundation of choice- This foundation is buildable (put as much as want or as little as
you want), transfer resistant (will not come off on cloths), also better for skin! It’s very light!
3) Concealer – You should always put your concealer on over your foundation and choose a
shade this is slightly lighter than your foundation. This makes it look more natural and blend
in better. (Use the foundation/concealing shade matching sheet if unsure which to use.)
3) Highlighting Pen- This product contains light reflecting pigments that highlight under eye
area. Put the product on one eye, and then look at the difference between the two eyes. Then
apply the product to the other eye.
Eye/Lip Color
If doing a custom look with cream eye color:
1) Cream eye color – use the cream eye color/concealer brush to smooth cream eye color
over eyelid. Multiple colors may be used in the same order as the mineral eye color or they
may be blended.
If doing a custom look with mineral eye color:
1) First eye color- This goes all over eyelid, up to brow bone.
2) Second eye color- This goes on the eye crease (start ¾ of the way in and bring to outside
corner).
3) Third eye color- This goes along the outer corner of crease and along lashes.
4) Lash primer- This helps your mascara go on smoother and stay on longer.
5) Ultimate Mascara- This mascara is lash lengthening and water resistant—does not
clump!
6) Cheek color- Use the “dab down and swish” technique by starting at top of cheek bone
and work your way down.
7) Lipstick and Lip gloss
Closing
- Go through the roll up bag placemat. Talk about the options of 2 sets, 4 sets or 6 sets.
Really romance the roll up bag!
-Then ask 3 questions on back of profile:
1) If money were no object and you could take home the 2, 4 or 6 sets, which one would you
choose?
2) This is the second of 2 appointments, but I would love to have a party with you and your
friends so you can earn some free product! Would you like to get together with friends for a
spa day? Yes, maybe, or no thank you?
3) You saw what I did tonight, and you heard a few things tonight about what I do, would
you like to get together for coffee and learn more? Yes, maybe, or no thank you?
- Close everyone individually, book a follow up appointment, and team building
appointments on the spot!
**When talking about products, be sure and use personal experience with products that you
LOVE!
Red fontīƒ  indicates that the product is NOT in the starter kit!
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