Talking Points Slide 1: - Introduction Thank you for participating in the discussion today! As part of our district-wide strategic objective to promote a culture of alignment, ethics and accountability, ethics advocates are facilitating monthly ethical discussions. These monthly discussions are intended to be informative and to invoke healthy dialogues around each topic. This month’s discussion is Workplace Bullying. Slide 2: Ground Rules The ground rules for today are Respect all contributions No sidebars Silence phones – please step out of the room before answering a call Ask questions Be actively engaged and participate Slide 3: Learning Objectives Our learning objectives for today are to 1. Define workplace bullying 2. Understand the impact of bullying on the workplace 3. Discuss strategies to address bullying in the workplace Slide 4: What is Workplace Bullying? Often when we think of bullies, we think of children or school settings; however, bullying has become very common to the workplace. According to the most recent survey from the Workplace Bullying Institute, 35% of adult Americans (an est. 53.5 million Americans) reported being bullied at work. Slide 5: What is Workplace Bullying? So what is workplace bullying? Workplace bullying refers to repeated, unreasonable actions of individuals (or a group) directed towards an employee (or a group of employees), which are intended to intimidate, degrade, humiliate, or undermine; or which create a risk to the health or safety of the employee(s). Workplace bullying often involves an abuse or misuse of power. Bullying behavior creates feelings of defenselessness and injustice in the target and undermines an individual’s right to dignity at work. Talking Points Slide 6: Workplace Bullying Statistics In 2010 the Workplace Bullying Institute commissioned Zogby International to conduct a scientific study of all Americans on the topic of workplace bullying. Key findings were: 35% of American workers reported being bullied now or at some time in their careers 15% reported observing bullying 62% of the bullies are men 72% of bullies are bosses 58% of targets are female Bullying happens four times more than illegal harassment Joan Canning of the HR Advocate provides us with insight on how to recognize workplace bullying…let’s take a look Slide 7: Video for How to Recognize Workplace Bullying – HR Advocate Slide 8: Workplace Bullying Bullying can come from many sources including co-workers, supervisors/managers and employers, or even from external sources such as members of the public or workers from other organizations. Slide 9: Workplace Bullying Let’s take a look at some of the behaviors that are common to bullies. Some of the obvious and aggressive behaviors are: Engaging in behavior or using language that frightens, humiliates, belittle or degrades, including criticism that is delivered with yelling and screaming Teasing or regularly making someone the brunt of practical jokes Spreading gossip, rumors or innuendo of a malicious nature More subtle and covert behaviors are: Deliberately excluding, isolating or marginalizing a person from normal workplace activities Overloading a person with work Setting timelines that are difficult to achieve or constantly changing deadlines Setting tasks that are unreasonably beyond a person’s ability Talking Points Slide 10: Workplace Bullying Workplace bullying vs. Harassment Workplace bullying is inappropriate and unacceptable behavior, but it is not prohibited by any federal or state law. Illegal discrimination and harassment covered by Title VII of the Civil Rights Act and under state fair employment laws pertain to discrimination and harassment based on “protected status” groups such as: o Race o Color o Ethnic or National Origin o Sex o Age o Disability o Veteran Status o Genetic Information o Ancestry And others as listed On February 3, 2014, our Board approved the revisions to Policy GAEB - Discrimination, Harassment, and Retaliation. The policy was revised to expand the district's definition of harassment and reporting requirements to include all forms of discrimination, harassment, and retaliation based on the protected categories. Slide 11: Workplace Bullying What is not bullying? Bullying is behavior focused on humiliating or intimidating an individual or a group. It has nothing to do with work itself; but is driven by the bully’s personal agenda and actually prevents work from getting done. However, not every unpleasant interaction, instance of disrespectful behavior, or workplace conflict is bullying. Expressing a difference of opinions or offering constructive feedback is not considered bullying. A boss who provides you with concise job duties and works that is to be performed but is fair and professional is not a bully boss. Managers and supervisors have many responsibilities including directing and supervising how work is to be performed, monitoring workflow and providing feedback on performance. As long as those actions are taken in a respectful manner, they do not constitute bullying. Slide 12: Could My Actions Be Taken As Bullying? Talking Points Often we can spot bullying behavior in others but do we ever ask ourselves – COULD MY ACTIONS BE TAKEN AS BULLYING? Here are a few questions for you to think about Do I yell at meetings? Do I enjoy confrontations? Do I avoid thinking about how others might feel if I say or do hurtful things to them? Do I find it difficult to trust others? Do I need to control those around me? Slide 13: Potential Impacts of Workplace Bullying Bullying is a health and safety issue and has many effects. It can distract someone while they’re performing tasks that require concentration, which can lead to physical injury. It can also lead to physical illness and psychological injuries, such as anxiety and depression. Potential impacts of workplace bullying are: Staff turnover, absenteeism Low employee morale Poor work output/loss of productivity Costs associated with investigations of ill treatment and potential legal actions Workmen’s compensation claims Slide 14: Dealing with Workplace Bullying Everyone at Atlanta Public Schools has a role to play when it comes to preventing and addressing bullying. If you are the target Realize that you are not the source of the problem Recognize that bullying is about control and has nothing to do with your performance Keep a diary detailing the nature of the bullying (dates, times, places, what was said or done) Keep copies of harassing/bullying paper trails Report Slide 15: Where Do I turn Here are resources you may use to report workplace bullying incidents: Supervisor/Manager Ethics Tip Line - 1.877.801.7754 Online Anonymous Reports - http://www.tnwinc.com/atlantapublicschools Employee Relations – 404.802.2300 Talking Points Slide 16: Dealing with Workplace Bullying If you are the bully STOP!! Slide 17: Dealing with Workplace Bullying What can we all do? Always be professional and respectful Speak up when you witness bullying Become informed about the seriousness of this issue Provide training about bullying to employees, which is why we’re here today