Fully Prepared to Lead program guide

advertisement
Introducing…
A Comprehensive, Competency-Based Leadership Development Program
Fully
Prepared to
Lead
Sponsored by the Office of Talent Management | Learning and Talent Development
www.ohrd.wisc.edu
Updated: June 4, 2015
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
“LEADERSHIP IS MOBILIZING SELF AND OTHERS TOWARD A COMMON GOAL FOR
BETTERMENT OF THE ORGANIZATION”
Leadership, which can be viewed as either a role or a function, is the process of mobilizing and
leveraging human energy to accomplish a goal. In this context, individuals who do not formally
supervise or manage people can be leaders.
Participation is not limited to those in formal supervisory or management roles; it is open to all
who desire to participate. Beginning in July 2009, participation was opened to everyone.
PROGRAM OVERVIEW
Inspired by the Administrative Process Redesign Project (APR), Fully Prepared to Lead is a
comprehensive, competency-based leadership development program designed to help individuals master
the knowledge, skills, and tools for successful leadership.
Competencies (knowledge, skills, and mindsets) needed for effective leadership have been carefully
researched and identified. Competencies are organized into learning modules so that they can be
effectively taught and learned. Learning modules are offered in a variety of styles: classroom courses,
coaching sessions, self-study courses, and independent learning projects.
PROGRAM FEATURES
The Fully Prepared to Lead program was designed to incorporate these key features:

Comprehensive: Currently, twenty learning modules have been developed. Others will
follow as leadership trends and issues emerge and change.

Integrated Curriculum: All learning modules have been developed to ensure that the
curriculum is integrated and that concepts and principles reinforce each other.

Competency-Based: Competencies provide the most effective way to design, facilitate, and
measure learning outcomes.

Variety of Instructional Approaches: Classroom, self-study, independent learning projects,
and coaching sessions provide variety for a range of learning styles and approaches.

Certificate of Completion: Either a general leadership certificate or certificate of
competency is available to those who successfully complete and demonstrate mastery of
designated foundation learning modules and related projects.

Respectful and Inclusive: A key value of the Office of Human Resource Development is to
treat people in an inclusive and respectful manner. This program demonstrates these values.
PROGRAM PARTICIPANTS
Fully Prepared Lead courses are open to both those who want to participate in only select individual
learning modules, as well as to those seeking a certificate/credential.
Professional Development Participants
Participation in Fully Prepared to Lead is open to individuals interested in enhancing their
professional skills but not interested in earning a certificate. Professional development participants
may take as many modules as they desire, except independent learning and capstone modules. If
professional development participants want to apply credit for modules taken toward a certificate at
some future date, they will be required to demonstrate mastery of the competencies identified for
those modules.
Fully Prepared to Lead
Updated June 2015
2
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
Certificate Participants
In addition to enhancing their leadership knowledge and experience, individuals may seek tangible
evidence of successfully completing a comprehensive leadership development experience. These
individuals will complete a specified number of modules, and complete a major capstone project.
They will also demonstrate mastery of the competencies and objectives.
LEADERSHIP CERTIFICATES
Two types of certificates are available:
1. General Leadership Certificate. A General Leadership Certificate is available to individuals who
successfully complete required learning modules, a capstone project, and electives totaling at
least 50 hours of instruction. For individuals opting not to do the capstone project, 60 hours of
instruction are required.
2. Certificate of Leadership Competency. Individuals who successfully complete 50 hours of
instruction, a capstone project, and pass written and behavioral competency exams will be
awarded a Certificate of Leadership Competency. The Certificate of Competency is the highest
level of achievement in the Fully Prepared to Lead program. Participants earning this certificate
will be given a letter of reference attesting to the competencies they have mastered in the
program.
LEARNING OPTIONS
Competencies needed for effective leadership are organized into learning modules offered in a variety of
modalities: classroom courses, coaching sessions, self-study modules and independent learning projects.
Each module has a specified set of learning objectives and competencies. Certificate participants will be
expected to demonstrate mastery of these objectives and competencies before being considered to have
successfully completed that module. Approaches used to demonstrate mastery will vary depending upon
the learning module. For example, modules that are conceptual in nature will use exams and case
analysis. Skill-based modules will use simulations and demonstrations. Independent learning and
project-based modules will use outcomes, professional references, and input from others who can attest
to competency mastery.



Classroom Modules
Classroom modules focus on concepts, principles, and techniques related to leadership. Classes
are three (3) hours in length and are scheduled in the morning or afternoon. Classes are typically
held in 220 Ingraham.
Coaching Modules
Coaching modules focus on developing and enhancing skills. It is recommended that participants
register for these courses a week prior to the event. Pre-session materials are sent to participants
electronically a week before the workshop. Participants are expected to review the pre-session
materials prior to the coaching session. The courses are approximately four (4) hours in length,
including pre-session work and coaching session. Coaching modules are held in 220 Ingraham
Self-Study Modules
Self-study modules are scheduled on a regular basis. Materials are sent electronically three (3)
days after the registration deadline. Registrants must successfully complete and return the course
assignment in order to get credit for that module. Registrants will have 30 days to complete the
module. (An extension may be granted for extenuating circumstances.) If registrants are unable
Fully Prepared to Lead
Updated June 2015
3
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
to complete the course within the normal time period, he/she may re-enroll in the same module
after 60 days.


Independent Learning Project Modules
Independent learning projects are only available to individuals enrolled in al leadership certificate
program. Instructor permission is required and the student and instructor will mutually determine
expectations and completion dates for these modules.
Capstone Project
The Focus on Results—Capstone Project Module is designed to allow participants to integrate
knowledge and skills presented in the program into their overall leadership style. Before taking
this module, individuals must have declared their intent to be in a certificate program and have
accumulated at least 35 instructional hours in the Fully Prepared to Lead program. The Capstone
Project is designed to bring closure to the Fully Prepared to Lead development experience. The
relevant certificate is awarded.
General Leadership Certificate participants must have completed either the Capstone Project and
accumulated at least 50 instructional hours (or 60 in lieu of the Capstone Project).
Certificate of Leadership Competency participants must have completed 50 instructional hours,
the Capstone Project, and passed both written and behavioral exams. Instructor permission is
required for this course.
PROGRAM LENGTH
It will typically take six to nine months to complete the one of the Leadership Certificates. Those
participants who desire a more leisurely pace will have two years from the time of initial enrollment to
complete a leadership certificate.
PROGRAM REGISTRATION, COST/FEE
All modules required for the general leadership certificate are free to all University of Wisconsin-Madison
Employees. There may be a fee for some elective modules if outside resources are used.



Sessions on Special Topics
Periodically sessions on special topics will be offered in a classroom setting. These topics will
explore contemporary and emerging leadership issues. While open to all, certificate participants
will be given registration priority.
Transferring Hours from Other Courses
Certificate Program participants may transfer credit for similar courses taken in other comparable
leadership or management development programs. The maximum number of hours that can be
transferred is limited to ten (10). The Office of Human Resource Development will determine the
number of instructional hours granted for transferred courses. Participants may need to
demonstrate mastery of the competencies learned in transferred courses to receive credit.
Registration Information
To register for modules in the Fully Prepared to Lead program, visit the Office of Human
Resource Development website at www.ohrd.wisc.edu.
Fully Prepared to Lead
Updated June 2015
4
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
PROGRAM CONTACTS
Contact Jessica Moehr Training Officer, Office of Talent Management – Learning and Talent
Development Dearptment, with questions or requests for information related to Fully Prepared to Lead.
Jessica’s phone number is (608)-890-4715. Email is jmoehr@ohr.wisc.edu.
Fully Prepared to Lead
Updated June 2015
5
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
OVERVIEW OF COMPETENCIES AND LEARNING MODULES
The following chart lists the clusters and the competencies/learning modules within those clusters, the
type of learning module, and the number of instructional hours designated for that module.
Clusters
Learning Module, Method of Instruction, & Number of Instructional Hours
Understanding
Strengths and
Interests



Leadership Awareness (classroom, 3 instructional hours)*
Professional Development Planning for Leaders (self study, 4 instructional hours)*
Your Brand As a Leader (classroom, 3 instructional hours)*
Interpersonal
Effectiveness



Your Interpersonal Style (classroom, 3 instructional hours)
Building and Managing Work Relationships (classroom, 3 instructional hours)
Managing Interpersonal Conflicts and Tensions (coaching session, 4 instructional
hours)
Presentation Skills for Leaders (coaching session, 4 instructional hours)
Face to Face Communication (coaching session, 4 instructional hours)
Knowledge of UW-Madison (independent learning project, 4 instructional hours)**
Organizational Collaboration (independent learning project, 4 instructional hours)**
Navigating Organizational Politics (classroom, 3 instructional hours)
Project Management for Leaders (classroom, 3 instructional hours)
Focus on Results—Capstone Project (independent learning project, 4-10
instructional hours)**
Execution and
Results
Talent
Management
Change Strategy












Team Facilitation (coaching session, 4 instructional hours)
Coaching and Developing Others (coaching session, 4 instructional hours)
Team Management (self-study, 4 instructional hours)
Team Development (classroom, 3 instructional hours)
Inclusion, Engagement, and Empowerment (classroom, 3 instructional hours)




Understanding Mission, Vision, and Strategy (self-study 4 instructional hours)
Understanding Planned Organization Change (self-study, 4 instructional hours)
Leading Planned Change (classroom, 3 instructional hours)
Transition Management (classroom, 3 instructional hours)
*Note: Leadership Awareness, Your Brand as a Leader, and Professional Development Planning for
Leaders are required for individuals participating in the certificate programs.
**Note: Independent Learning Project Modules and Capstone Project are only open to individuals in the
certificate programs.
Fully Prepared to Lead
Updated June 2015
6
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
GENERAL LEADERSHIP CERTIFICATE/ CERTIFICATE OF COMPETENCY PROGRAMS
A General Leadership certificate is available to those who successfully complete required learning
modules, elective modules (totaling at least 50 hours of instruction), and a capstone project. Ten
additional hours may be substituted for the capstone project to earn the General Leadership Certificate.
A Certificate of Leadership Competency is available to those who successfully complete designated
foundation learning modules, capstone project, and pass written and behavioral exams. The following
chart outlines the required modules for the General Leadership Certificate and Certificate of Leadership
Competency.
Learning Modules
Leadership Awareness
Professional Development
Planning for Leaders
Cluster
Type of
module
Number of
instructional
hours
Understanding Strengths and
Interests
Classroom
3
Self-study
4
Classroom
3
Execution and Results
Independent
Learning Project
4-10
Other Fully Prepared to Lead
modules or relevant OHRD
courses
Varies
Varies
Understanding Strengths and
Interests
Your Brand as a Leader
Focus on Results – Capstone
Project
Note: Individuals must be in the Certificate
program and have accumulated at least 35
instructional hours to enroll in this course. 10
additional course hours may be taken in lieu
of Capstone Project for the General
Leadership Certificate.
Electives
Totaling a minimum of 40 instructional hours
Hours Needed for General
Leadership Certificate
Hours Needed for Certificate of
Leadership Competency
Minimum 50 (or
60 in lieu of
Capstone
project)
Minimum 50
hours
Summary of Requirements:
 10 Required Course hours
 40 Elective hours
 Capstone project (or 10 additional instructional hours for General Leadership Certificate)
Fully Prepared to Lead
Updated June 2015
7
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
MODULE DESCRIPTIONS
Following is a description of each competency/learning module by cluster.
UNDERSTANDING STRENGTHS AND INTERESTS CLUSTER
Leadership Awareness
(classroom, 3 instructional hours)*
Professional Development Planning for Leaders
(self-study, 4 instructional hours)*
This module helps participants become more
aware of themselves and how to use self effectively
in leadership roles. At the end of this module,
participants will:
This module helps participants understand how to
make effective self-development decisions. At the
end of this module, participants will:
a. Be able to define leadership and differentiate
leadership from management
b. Understand how values are essential for
personal awareness and leading others
c. Identify their own personal style of leadership
d. Understand basic ethical principles related to
leadership and how to deal with ethical
dilemmas
*Required for Certificate Participants
a. Identify their core values, strengths, and vision
for the future
b. Know how to define and set SMART goals
c. Create a course of action for reaching their
goals
d. Know how to track and monitor progress
towards achieving goals and developing
strengths
*Required for Certificate Participants
Your Brand As a Leader (classroom, 3 instructional hours)
Each leader has a brand. This module helps participants understand and manage their leadership brand.
At the end of this module, participants will:
a.
b.
c.
d.
Know how brand applies to individuals and leaders
Know the components that comprise a leader’s brand
Be able to describe their current brand
Know how to enhance their brand as a leader
* Required for certificate participants
Fully Prepared to Lead
Updated June 2015
8
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
INTERPERSONAL EFFECTIVENESS CLUSTER
Your Interpersonal Style
(classroom, 3 instructional hours)
Managing Interpersonal Conflicts and Tensions
(coaching, 4 instructional hours)
This module helps participants identify and
understand their own and others’ interpersonal
style. At the end of this module, participants will:
This module helps participants understand,
manage, and resolve interpersonal conflicts and
tensions between themselves and others. At the
end of this module, participants will:
a. Understand the concept of interpersonal style
and be able to recognize various interpersonal
styles
b. Know some of the strength and potential
challenges of various interpersonal styles
c. Understand trust as the basic foundation for
relationship development and how to establish
and maintain trust with different interaction
styles
d. Know how to adapt to the interaction style of
others
a. Be able to define and describe the
characteristics of interpersonal conflict.
b. Understand how individuals tend to respond to
conflict situations
c. Know how to deal with anger and negative
emotions that arise in conflict situations
d. Be familiar with skills and techniques for
addressing a variety of conflict situations
Building and Managing Work Relationships
(classroom, 3 instructional hours)
Presentation Skills for Leaders
(coaching, 4 instructional hours)
This module helps participants develop, build, and
enhance their relationships with others. At the end
of this module, participants will:
This module helps participants plan, organize, and
deliver effective group presentations. At the end of
this module, participants will:
a. Understand the concept of interpersonal style
and be able to recognize various interpersonal
styles
b. Understand trust as the basic foundation for
relationship development and how to establish
and maintain trust with different interaction
styles
c. Know how to adapt to the interaction style of
others
d. Know how to build and manage relationships
with various interpersonal styles
a. Be able to determine the specific objectives for
a presentation
b. Be able to organize the core elements of a
presentation
c. Understand the verbal and non-verbal aspects
of presentation delivery
d. Know how to use visual aids to complement a
presentation.
Face-to-Face Communication (coaching, 4 instructional hours)
This module presents concepts, skills and techniques for helping the leader communicate more
effectively in face-to-face situations. At the end of this module, participants will:
a.
b.
c.
d.
Understand the key components of face-to-face communication
Be familiar with barriers to effective communication
Understand their listening style and listening strengths
Know how to implement specific face-to-face communication skills
Fully Prepared to Lead
Updated June 2015
9
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
EXECUTION AND RESULTS CLUSTER
Knowledge of UW-Madison (independent learning
project, 4 instructional hours)
Project Management for Leaders
(classroom, 3 instructional hours)
This module provides participants with the knowledge
of the key polices and practices that drive success at
UW- Madison. At the end of this module, participants
will:
This module provides participants with foundational
knowledge needed by leaders to obtain value from
project management. Skills and techniques will be
presented and demonstrated to aid leaders in working
with project managers and project teams. At the end
of this module, participants will:
a. Know the mission, vision, and values of UWMadison and the various levels of leadership
b. Understand the critical issues facing UW-Madison
and the key strategic priorities that address these
issues
c. Understand the organizational structure of UWMadison
d. Be familiar with key policies and practices that
guide the institution
a.
b.
c.
d.
Organizational Collaboration (independent
learning project, 4 instructional hours)
This module helps participants work across teams,
business units, and departments to achieve
organizational success. At the end of the module,
participants will:
a. Be able to identify key players and stakeholders
needed in collaborative efforts
b. Be able to identify and communicate shared
goals and expectations
c. Know how to develop and implement
collaborative and partnering strategies
d. Be able to balance critical tensions between and
among various stakeholder groups
Understand the definition of a project and the
value of project management
Be aware of the project management framework
and the essential nature of the project
conceptualization phase
Understand the purpose of a project charter and
demonstrate the capability to create a charter
Be familiar with the process of risk identification;
communication planning; techniques to control
project scope, schedule, cost, and quality; and
the project closeout process
Focus on Results—Capstone Project (self-study,
3-10 instructional hours, depending upon the
nature of the project)
Required for Certificate of Leadership
Competency participants, optional for General
Leadership Certificate Participants
This module will help participants begin to integrate
their learning about leadership and formulate a plan
for demonstrating their leadership competencies. At
the end of this module, participants will:
a. Identify key learnings to-date about leadership
b. Identify potential areas in which they can apply
their leadership competencies
c. Develop a plan for how they will demonstrate
their leadership competencies
Navigating Organizational Politics (Classroom, 3 instructional hours)
This module helps participants understand the dynamics of organizational politics and how to be effective as a
leader in navigating organizational politics. At the end of this module, participants will:
a.
b.
c.
d.
Understand the definition, contributing factors, benefits, and challenges of organizational politics
Know how to assess the political climate of their organization
Understand their individual “political style”
Be familiar with techniques and skills a leader can use to navigate organizational politics
Fully Prepared to Lead
Updated June 2015
10
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
TALENT MANAGEMENT CLUSTER
Team Facilitation
(coaching, 4 instructional hours)
Coaching and Developing Others
(coaching, 4 instructional hours)
This module helps participants to facilitate team
movement through various stages of problem solving
and decision making. At the end of this module,
participants will:
This module helps participants develop skills needed
to coach, mentor, and actively develop others. At the
end of the module, participants will:
a. Understand their own style as a facilitator and the
strengths and limitation of that style
b. Know how to establish and clarify team roles and
responsibilities
c. Be able to assess the functioning of a team and
make interventions to address team issues
d. Know how to facilitate problem solving and
effective team decision making techniques
a. Be able to define coaching and differentiate
between coaching, mentoring, and counseling
b. Understand the Success Equation and when it is
appropriate to coach
c. Understand key elements of the coaching
process
d. Know how to ask good, effective coaching
questions and provide developmental feedback
e. Be able to implement a variety of coaching tenets
Team Management
(self-study, 4 instructional hours)
Team Development
(classroom, 3 instructional hours )
This module helps participants manage a team as a
unit of performance. At the end of the module,
participants will:
This module helps participants understand the
process of team development and the importance of
leadership in developing successful teams. At the
end of the module, participants will:
a. Understand the strengths and limitations of a
team as a unit of performance
b. Know how to create and communicate clear
team performance goals and objectives
c. Be able to establish specific benchmarks for
team performance
d. Understand and apply recognition principles to
reward team performance
a. Understand the various stages of team
development and the role of the leader at each
stage
b. Know how to develop and communicate a shared
mission, vision, values, and goals for the team
c. Be able to identify team roles and take
responsibility for staffing those roles
d. Know strategies for creating team climate and
building team cohesion
Inclusion, Engagement, and Empowerment (Classroom, 3 instructional hours)
This module defines and describes inclusion, engagement, and empowerment; and discusses specific skills
and tools the leader can use to create an inclusive, engaged, and empowered team. At the end of this
module, participants will:
a.
b.
c.
d.
Understand the definition of inclusion, engagement, and empowerment
Be familiar with the benefits and challenges of inclusion, engagement, and empowerment
Know their current level of inclusion, engagement, and empowerment
Understand the role of leadership in facilitating inclusion, engagement, and empowerment
Fully Prepared to Lead
Updated June 2015
11
UW-Madison Office of Talent Management | Learning and Talent Development
FULLY PREPARED TO LEAD
CHANGE STRATEGY CLUSTER
Understanding Mission, Vision, and Strategy
(self-study, 4 instructional hours)
Understanding Planned Organization Change
(self-study, 4 instructional hours)
This module provides participants with knowledge
and skills needed to support the organization’s
mission and purpose. At the end of this module,
participants will:
This module provides participants with the basic
concepts and models for understanding planned
organization change. At the end of this module,
participants will:
a. Understand the key components of an
organization’s strategic and operational
framework
b. Be able to define key terms associated with the
strategic and operational framework
c. Know the current mission, guiding principles, and
strategic priorities or UW-Madison
d. Know how to assess and critique purpose,
mission, vision, and value statements
a. Understand the definition and types of planned
organizational change
b. Be familiar with factors impacting the
effectiveness of planned organizational change
c. Know the attributes of organizational culture and
climate and how these affect planned change
d. Understand how individuals respond to change
Leading Planned Change
(classroom, 3 instructional hours)
Transition Management
(classroom, 3 instructional hours)
This module provides participants with the skills and
tools to be an effective initiator, agent, and manager
of change. At the end of this module, participants
will:
This module summarizes the key concepts of
transition management and provides participants with
specific methods to manage transitions that result
from change. At the end of this module, participants
will:
a. Be familiar with key characteristics of effective
leaders of planned change
b. Know how to determine the needs of various
stakeholders in change processes
c. Be able to create and leverage change
champions to accomplish change goals
d. Know how to implement key strategies for
leading planned change
Fully Prepared to Lead
Updated June 2015
a. Know the definition and key phases of the
transition management process
b. Understand how individuals react to change
c. Understand the key processes involved in
transition management
d. Know specific skills and techniques for
facilitating the transition management process
12
Download