Forthcoming in Ratio – Please cite published version. ON BEING ANNOYED Tom Roberts Abstract What is it that unites episodes of the emotion of annoyance? The paper considers possible analyses of the content of the state of annoyance, and concludes that this emotion should be understood to involve a negative construal of an object, event, or state of affairs as having failed to exemplify one of a suite of kinds of everyday quality or excellence. This account permits us to see what is common to a varied range of superficially-disjointed emotional responses, and to make sense of the conditions under which annoyance is appropriate or inappropriate. Moreover, it reveals something of what we care about in everyday and social contexts, in our ordinary dealings with persons and artefacts. Analysing individual kinds of emotional state can, in addition to being philosophically interesting in its own right, provide a useful testing ground for theories that aim to characterise the constitutive essence of the emotions in general, or that provide conditions for individuating one emotion type from another. In this paper, my concern is the hitherto-neglected emotion of annoyance, and I consider the circumstances that do (and those that ought to) give rise to this phenomenon, before offering an analysis of this emotion that distinguishes it from its close cousins, anger and disappointment. Annoyance is worthy of our scholarly attention – despite being further from core emotional concerns than, say, anger, love, or resentment, and perhaps less ethically significant – due to its pervasive occurrence in our everyday lives; because a successful philosophical account of it may lend support, however incremental, to a broader overall picture of the emotions; because individual emotions can reveal something about underlying human values; and because picking out the defining dimension of annoyance is unexpectedly difficult. I shall argue that annoyance should be understood as a particular concern-based construal, in which the annoying object or event is viewed, critically, as violating a certain standard of (what I shall call) everyday excellence. 1. The Annoying The things which annoy us1 are many and varied, and we would want our philosophical account to capture what our reactions to different vexatious situations have in common, and to enable us to distinguish annoyance from other affective states from which it may be only subtly different. The things which annoy us can be encountered by way of any perceptual modality (a sound, a smell, an itch, a bright light can annoy us2); they can be animate (a pecking bird), or inanimate (a fire alarm), rational agents (an aggravating colleague), or arational creatures (a pestering seagull); things which were not annoying can become annoying over time (a once-charming 1 Note that I do not intend to ascribe a property of 'being annoying' to the things which annoy us, although I shall at times speak, as ordinary talk permits, of objects and events as being annoying. 2 Gustatory examples are more difficult to come by, but it seems reasonable to talk of the annoying aftertaste of the soup spoiling one's enjoyment of the fish, say. speech pattern, joke, or musical refrain); they can be highly determinate properties of a situation (the rising inflection of this person's utterances), or general or inchoate features of the world around us (the traffic; a damp summer). Whereas certain emotions are, of necessity, targeted at other individuals – for instance envy or gratitude – annoyance can be directed at various aspects of our own condition: our too-hot feet; our inability to solve a crossword clue; our failure to find a set of lost keys; our being too unwell to make a social engagement. An episode of annoyance may be continuous with one of anger, but, or so I shall argue, the former should not be viewed simply as a milder variety of the latter. Similarly, annoyance may evolve into disappointment, or dissipate into boredom or resignation. An account of annoyance, then, should be mindful of the dynamics of this emotion – its relation to other states with which it bears similarities but from which it also diverges. Attending simply to the phenomenology of our emotions, we might believe that what is distinctive of the episodes exhibited in encounters with objects or events of the sort just listed is a characteristic qualitative character; a peculiar, hot-under-thecollar phenomenology of annoyance. While I am open to the view that instances of emotion do tend to involve patterns of felt (perhaps bodily) experience, I am sceptical that this is the best approach to individuating the emotions, both in general and in the specific case of being annoyed, for quite familiar reasons.3 Firstly, there appear to be cases in which an emotion persists over time, despite its subject undergoing its felt quality for only some of this period: one can be annoyed (angry, envious, anxious) all day, without feeling annoyed all day. Secondly, it isn't clear that all of the emotions have a unique phenomenal signature; annoyance may feel scarcely different from anger, for example. Thirdly, as will be explored more fully below, it is difficult to make sense of the rationality and irrationality, reasonableness and unreasonableness of the emotions if they are treated only as episodes of phenomenal character, and independently of any intentional object.4 It is for these reasons that I set aside the simple phenomenological diagnosis of annoyance, albeit whilst acknowledging that these considerations may not count decisively against it. Instead, I approach the question of the essential characteristics of annoyance from the family of perspectives that treat the emotions as states that bear a certain intentional content, and which understand the individuation of discrete emotions as depending upon these contents. Thus my analysis of annoyance is intended to be consonant with the judgement theory of emotions;5 the appraisal theory;6 and with related models that view emotions as essentially involving construals, evaluations, seeings-as, or beliefs about objects, events, or states of affairs. While I do not seek to defend this general approach exhaustively in the current paper, it is worth commenting not only that it is a dominant view in contemporary philosophy of emotion, but that it has had notable success in characterising individual emotion types. For instance, anger can be conceived of as a negative attitude which 3 See Martha Nussbaum, Upheavals of Thought: The Intelligence of Emotions (Cambridge: Cambridge University Press, 2001); Robert Solomon, ‘Emotions and Choice’ (in Explaining Emotions, edited by Amélie Rorty. Los Angeles: University of California Press, 1980, 251-281). 4 See Gabriele Taylor, ‘Justifying the Emotions’, Mind 84: 335 (1975). 5 See, for example, Patricia Greenspan, Emotions and Reasons: An Inquiry Into Emotional Justification (New York: Routledge, 1988); Ronald de Sousa, The Rationality of Emotion (Cambridge: MIT Press, 1987); Robert Solomon, The Passions: Emotions and the Meaning of Life (New York: Doubleday, 1976). 6 E.g. Richard Lazarus, ‘Cognition and Motivation in Emotion’, American Psychologist 46:4 (1991); Nussbaum, Upheavals. includes the content that a subject has unjustly harmed or offended us; fear as a representation of a situation as perilous; embarrassment as a construal of an episode as one of interpersonal exposure to which one is averse;7 envy as an evaluation of another person as having something which we desire for ourselves; and so on. Thinking of annoyance as an intentional state, and so akin to paradigm emotional phenomena such as anger and envy, has several explanatory benefits. Firstly, it permits us to vindicate common sense talk of annoyance as having an object at which it is directed – the thing at which, or the person at whom, one is annoyed. Moreover, one's annoyance can typically be justified by appeal to its contents; it can be explained and rationalised by reference to what it depicts in the world.8 Finally, the representationalist interpretation of annoyance gives us the resources to conceptually distinguish individual episodes of this affective type, both from one another, and from other emotional kinds. Here, I intend to analyse annoyance in intentionalist terms: as essentially involving a subject's construing the object of her annoyance as bearing upon her concerns in a particular way; ultimately, as involving its failing to meet one of a suite of everyday standards of quality or excellence. 2. How are things construed in annoyance? A successful analysis of the construal involved in annoyance will deliver a unified story about what it is that different instances of this emotion have in common, and enable us to demarcate annoyance from distinct but related emotional episodes. Let us consider the features that all or many of the items on the short list of annoyances given above appear to have in common, with a view to charting the considerations that bear upon an annoyed subject's construal of her circumstances. 2.1 Enjoyment At first pass, we can note that many annoying things prevent one's enjoyment of a situation or activity. A buzzing wasp draws and captures one's attention in an unwanted way, and the noise it emits is disagreeable; a nagging itch or a persistent headache detracts from the pleasure one takes in (say) one's surroundings, and may provoke an unwelcome expenditure of physical effort; one's too-hot feet present a barrier to the luxuries of sleep; an interlocutor's tiresome affectation of speech hampers one's enjoyment of the conversation; and so forth. Similarly, there are cases in which annoyance is inspired by something which blocks one's future or predicted enjoyment, as when unexpected rainfall curtails a much-anticipated trip to the beach. There is often a correlation, furthermore, between the degree or intensity of one's annoyance and the actual or predicted level of enjoyment one receives from the pursuit in question: it tends to be more annoying to be prevented from one's favourite pastime than from a less entertaining undertaking. Perhaps, then, it suffices to say that annoyance is the evaluation of an object or event as impeding, or interrupting, one's enjoyment of a certain project or state of affairs. This simple analysis does not suffice to capture all and only cases of annoyance, however. Firstly, there are instances in which a subject is annoyed even though the activity in which she is at the time employed is not obviously an enjoyable one. A surgeon, for example, may be annoyed at the lack of promptness with which she is passed a surgical instrument, though the operation itself is not naturally described as a See Luke Purshouse, ‘Embarrassment: A Philosophical Analysis’, Philosophy 76:4 (2001). In contrast, moods – which are traditionally understood to lack a determinate intentional content – cannot be so justified, although it may be possible to identify their causes. 7 8 pleasurable activity. A student may become annoyed at the intrusive hubbub of her housemates whilst she is writing an essay, even though that task is one to be endured rather than relished. Thus it would be a mistake to tie annoyance too closely to actual or predicted enjoyment. Conversely, there are competing emotional states whose content also appears to present an object as an impediment to one's enjoyment of an activity, showing that this analysis lacks sufficient determinacy. Disappointment, for instance, may be characterised by a negative evaluation of a situation in which one's (expected or actual) gratification is thwarted. As Brady puts it, ‘received views suggest that disappointment is a negative reaction or response to the non-occurrence of a desirable and expected event.’9 Our account of annoyance, therefore, must be adequately determinate to disambiguate this emotion from that of disappointment. In a case of two prospective beach-goers, we want our analysis to mark the difference between one who is annoyed, versus one who is disappointed, at the rain. In addition, anger is sometimes inspired by, and directed at, something's being an obstacle to one's enjoyment, and so this emotion, too, involves a construal with a closely related content. One's anger at a colleague, for instance, can involve construing her as an impediment to one's fully taking pleasure in one's working environment. Again, if we seek to do justice to common sense categories of emotion, our treatment should have the resources to distinguish annoyance from anger, where suitable. It follows from these observations that an appraisal of a situation as involving a disruption to an enjoyable activity is neither necessary nor sufficient for the emotion of annoyance, even though many everyday annoyances do have this structure. 2.2 Agency A second feature that is held in common by a range of the situations that we find annoying, and which can be specified without reference to enjoyment, is their impingement upon a subject's agency: where her trying, striving, or attempted completion of a pursuit is frustrated. The bombination of a wasp may be annoying to one who is reading a novel intently, or following a recipe, or practising the piano. Being unable to find one's shoes is annoying when one is in a hurry to get to the shops. A stuck zip or an out of reach jar on a high shelf are annoying because they confound one's physical endeavours. Once again, there is a reliable correspondence between the intensity of one's attempted exertion – psychological or bodily – and that of one's annoyance at this exertion's obstruction: one's annoyed reaction escalates in proportion to the amount of force one tries to apply in freeing the stuck zip, and similarly to the mental effort expended in attempting to remember an elusive piece of trivia. In cases such as these, then, it seems natural to think of the state of annoyance as involving a construal whose content depicts the situation as one in which one's agency has been obstructed. The emphasis on agency rather than enjoyment accommodates scenarios in which the annoyed subject's activity is not clearly a pleasurable one: the surgeon's annoyance, for instance, may be seen as a negative construal of the temporary interruption to her continuing, deliberate performance of the medical procedure. Many examples of annoyance, however, resist this classification,10 on the grounds that the subject of the emotion is not at the time engaged in any truly active behaviour or, if she is, that this behaviour is not blocked or under threat. A stranger's loud, public telephone conversation does not impede one's agentive strivings in a 9 Michael Brady, 'Disappointment', Aristotelian Society Supplementary Volume 84 (2010), p.183. And related formulations of this option, such as that annoyances frustrate the satisfaction of one's goals or desires. 10 meaningful way, and nor does a clumsy piece of expository dialogue on a television drama, but both can annoy. Conversely, there are emotions whose contents pertain to an obstruction of agency, but which ought to be distinguished from the state of annoyance – self-reproach at one's inability to succeed in some task; embarrassment at one's public weakness; anger at another person's recalcitrance. We can observe, in consequence, that although annoying objects frequently impinge upon one's agency, appraisals with this content are neither necessary nor sufficient for the emotion of annoyance. 2.3 Entitlement Thirdly, it is a pervasive feature of episodes of annoyance that the subject of the emotion regards the relevant object or event as preventing her from having something to which she is, in one way or another, entitled. Most straightforward are those cases in which the subject has a financial stake in the situation. It is mildly annoying when one's home-cooked evening meal isn't hot enough, but it is much more aggravating to be served an expensive restaurant dish that is similarly unsatisfactory. Other entitlements include the right11 to enjoy one's living space free from noisy interruption; the right to watch a theatre production undisturbed by fellow audience members' conversation; the right to be offered good professional service; the right to expect one's associates to be punctual; and so on. Such 'rights' are relatively minor in that they bear little moral significance and are not enshrined in law. As we can see, the degree of one's annoyance often goes hand in hand with the extent to which one has an entitlement – someone's public telephone conversation is more annoying when held on the dedicated 'quiet coach' of a train than on the station platform, while one's annoyance at an invasion of personal space is more minor when encountered in a crowded elevator than on one's own property. A third possible analysis of annoyance evaluations is thus that this emotion's contents depict, negatively, an obstruction to that to which one has an entitlement. There are counterexamples to this story, too, however. Many of the targets of annoyance do not participate in transactions that are suitably described in the language of entitlement. The behaviour of inanimate objects, young children, and non-human animals, for instance, is not bound by the rules and expectations of adult conduct, and nor do these things engage in contracts, make promises, and so on. The rain; the sun in one's eyes; the yapping of a dog; the pestering whine of an infant; all of these can annoy, without violating anything in the way of an entitlement. Likewise, the cases which fall neatly under the two categories considered above tend to resist this third analysis, when it is not clear that the subject of the emotion has a right to enjoy herself or to exercise her agency. The problematic feature is the element of desert implied by an entitlement: there are many annoying objects upon which the subject of the emotion has no special claim. 3. Annoyance and Excellence The three suggested contents of the construals that characterise annoyance each see this emotion as representing objects or events as interfering with, or obstructing, certain outcomes: things that we enjoy; things for which we strive; things to which we are entitled. Each option appears to capture a central feature that a range of familiar episodes of annoyance have in common, and to enable us to explain the varying 11 I use 'right' and 'entitlement' interchangeably here simply for ease of exposition, and mindful that a complete account of the everyday entitlements mentioned in this section, which I will not offer, would have to probe this distinction more fully. degrees in which this attitude is found, yet each is susceptible to counterexample. One solution is to settle for a disjunctive account of annoyance: to treat this emotion as essentially trifurcated, with any of the suggested contents sufficing for (the intentional component of) a mental state of this type. I suggest, however, that there is an alternative to this disjunctive solution that is capable of accommodating the full range of episodes of annoyance with greater unity and elegance, and which explains the relevance of the three classes of obstruction considered above. On the model to be offered in this section, annoyance represents its object as having failed to exemplify a certain quality or excellence that is expected of it by the emotion's subject. These qualities come in a variety of guises, and they reflect the diversity of values that we place upon everyday objects, events, and interactions. In many instances, the relation between a thing's being annoying and its transgressing an articulable standard is straightforward. Items that are designed to fulfil a particular role, for example, can plausibly be held to a standard of well- or poor-functioning; there is a specified way that they ought to behave. One's annoyance at a ball-point pen that only intermittently distributes ink onto the page, on this account, involves construing the object as failing to suitably carry out its job. One's annoyance at poor restaurant service, similarly, construes the staff as underperforming in their professional duties. Elsewhere, the excellence in question is a standard of social conduct – annoyance at a lack of punctuality, at an invasion of personal space, or at rude workplace behaviour all depict their targets as having breached a code of acceptable interpersonal behaviour. Other minor codes like those of grammar and spelling may also provide the background to an episode of annoyance. There are personal standards to which one holds oneself, and one's failure to meet them can be a source of annoyance, as when one's poor sporting performance costs one a game, one misses a deadline, or one lacks the nerve to make a bold romantic move. Often, this will involve one's offending against a conception of oneself as possessing certain qualities and abilities – a conception that contributes to one's self regard. An individual who prides herself on being quick thinking, or having a sound memory, will be annoyed when these powers let her down, and her emotion will construe this lack of success in a critical light. Considerations of this nature may combine when, for instance, one's annoyance is directed at the junction of a person-object interaction, such as one’s clumsy attempts at mastering a piano piece. In some cases, annoyance is a response to the violation of an aesthetic norm; a reaction to an artefact's being banal, trite, or unfulfilling. Clichéd plotting or dialogue, for example, can be annoying, as can poorly performed or out of tune singing. I suggest, furthermore, that annoyance can be understood as a quasi-aesthetic12 reaction in a range of encounters that goes beyond those in which our response is to an artwork. Here, annoyance is akin to a construal of something as ugly; but whereas judgements of ugliness are made sense of in the traditional aesthetic domain by appeal to contrasting attributions of beauty, proportion, harmony, elegance and so forth, the features that inspire annoyance stand in contrast to quotidian analogues of these 12 Only quasi-aesthetic, because annoyance and related attitudes retain important differences from true aesthetic responses as traditionally construed. Annoyance does not require connoisseurial expertise, or a detached or disinterested perspective. The objects of annoyance, too, outstrip those that are standardly permitted into the domain of the aesthetic, as they include ordinary objects in everyday contexts, bodily feelings, animals, and so forth. For arguments in favour of the expansion of the aesthetic realm to encompass the everyday, see Sherry Irvin, ‘The Pervasiveness of the Aesthetic in Ordinary Experience’, British Journal of Aesthetics 48:1 (2008), Thomas Leddy, ‘Everyday Surface Aesthetic Qualities: "Neat", "Messy", "Clean", "Dirty"’, Journal of Aesthetics and Art Criticism 53:3 (1995). features. Such qualities include an action's being skilful or graceful; an event's being convenient or fortuitous; a person's being accommodating or charming. When these excellences are exemplified, we respond to them with emotions that are the natural antithesis of annoyance – the kinds of positive critical appraisal that one performs when witnessing a well-taken backhand in tennis; when the sun comes out in time for a picnic; when one finds a forgotten ten pound note in one's pocket; when the traffic light turns green just as one reaches the junction; or when any of a range of everyday delights, gratification, and good fortune occurs in the natural and social world. Annoyance can be located at the far end of this spectrum, with its objects being appraised as graceless, inconvenient, infelicitous, and otherwise ugly relative to some quasi-aesthetic benchmark. People, and their habits, can offend this sensibility, knowingly or unwittingly. A high-pitched laugh or a tendency to tell the same jokes over and over are annoying to someone who holds that these traits are not conducive to personal excellence. The natural world, too, can contravene a person's sense of the way things should be, for instance when the rain arrives in time to spoil a holiday, or a bee invades one's office. Here, the standard, which may be less easy for the subject to articulate, is her sense of the best way the world could be at a time: a world in which holidays remain un-rained-upon, and offices are free from insect invasion.13 Annoyance is a non-moral emotion, in that it does not impute agential responsibility to its objects (although it may ascribe merely causal responsibility, as other non-moral emotions such as surprise may do). The standards which the annoyed subject holds to have been broken are not moral standards, and the emoter need not treat their transgression as willful or deliberate.14 This is exemplified by annoyed attitudes whose object is some natural event or state of affairs – such as the weather – which show that the subject has an underlying perspective on what counts as excellence even in the environmental domain. Some standards, like public or institutional codes of etiquette, are the subject of consensus, with many individuals agreeing upon which things embody good and bad behaviour. Others have greater idiosyncrasy, and demonstrate individuals' varying levels of tolerance for infractions such as messiness, tardiness, or rudeness. The notion that annoyance involves a construal of something as having failed to embody a certain kind of excellence also explains the relevance of the three categories – enjoyment, agency, and entitlement – considered above. We value many everyday things to the degree that they afford enjoyment: obstructions to enjoyment are thus negatively evaluated as preventing a situation from being as good as it could be. When we've paid for something, or have otherwise invested in it, we can reasonably expect it to live up to certain standards, and our annoyance when it fails to do so is a negative appraisal of this failure. Many obstructions to our agency involve artefacts malfunctioning, thwarting our efforts to perform an intended task efficiently. Annoyances such as a jammed zip or stuck bottle cap are thus construed as defective, relative to expected standards of well-functioning. Where the object of annoyance is a failure of one's own bodily or psychological agency, parallel considerations apply: 13 In cases like these, the content of the emotion may depict the subject's wider circumstances, and her place within them: 'that events are such that one cannot find one's shoes', for instance, rather than the shoes themselves; or 'that the universe has conspired to slow the traffic into the city'. In lacking a determinate object, these phenomena might be thought to resemble mood states, rather than emotions proper. This is no barrier to thinking of annoyance as an emotion in more standard cases, however, and many other paradigm emotions can bear contents of these less determinate sorts (e.g. anger or sadness). 14 Whereas anger is apt to dissipate upon learning that someone's action was not deliberate, annoyance is not. one is critical of one's own memory, or one's ineptitude on the sports field, for instance. The degree of one's annoyance, moreover, appears to correlate with the extent to which something has offended against an everyday model of excellence. Most aggravating are cases where the transgressor – oneself, or another person, or an object – has egregiously defied a common code of behaviour, with more minor breaches warranting a lesser degree of annoyance. Our own shortcomings, moreover, may become more salient to us in our emotional response in proportion to the effort we expend in trying, and failing, to perform some task. 4. The Norms of Annoyance One way to better understand the contents of an emotional state type is to examine the conditions under which the having, or failing to have, of the emotion is appropriate and inappropriate. Reflecting upon episodes of annoyance reveals that they are governed by norms of appropriateness, and by understanding these we can see the pattern of evaluations that underpin occurrences of this emotion.15 As a preliminary, we can note that emotions are subject to norms of fit: their intentional contents purport to present the world as having certain salient features, and emotional states can perform this role with accuracy or inaccuracy. For some emotions, such as fear, it is easy to see what counts as a fitting response: the representational content of fear is that some object or state of affairs is dangerous, and the accuracy or otherwise of the state is determined by the actual threat posed by the situation – fear of a real bear is fitting, fear of a teddy bear unfitting. If we treat annoyance as representing a transgression of some standard of excellence, then an episode of this emotion will be fitting, in this basic sense, when its target is a genuine transgressor. Annoyance at someone is fitting when they have broken a code of social conduct, for example, but not when they are innocent of any such violation. Annoyance at an artefact is fitting when it fails to do the job for which it was designed, but not when it carries this out smoothly and effectively. More interesting cases of inappropriate annoyance reveal that an individual is, perhaps implicitly, holding the target of her emotion to an unreasonable standard. Becoming annoyed at a small child who is unable to remember her lines in the school play, for example, is inappropriate, and we can diagnose this lack of propriety in terms of the underlying attitudes that a subject reveals in undergoing such an episode. The child cannot reasonably be expected to meet exacting standards of theatrical performance, but a subject whose annoyance is directed at the child is naturally understood as holding her to these expectations. Elsewhere, one's standards of expected adult conduct can be too fastidious: excessive annoyance at a very minor failure of punctuality, for example, reflects an unhealthy, nit-picking adherence to a strict code of behaviour. Some standards are hypocritical, with this feature being inherited by ensuing states of annoyance. Being annoyed at one's partner for forgetting to buy milk, for instance, is unreasonable when one has forgotten the milk oneself. Here, one's emotion suggests that one is, unfairly, holding somebody to a higher standard of behaviour than that to which one holds oneself. There are scenarios in which a subject's annoyance reveals a misguided expectation; a standard that the subject ought to know better than to demand of the emotion's target. Becoming annoyed at the ocean when the incoming tide demolishes one's sandcastle is inappropriate, because this behaviour 15 For an examination of the ways in which emotions and other attitude are capable of revealing (sometimes objectionable) underlying judgements and evaluations, see Angela Smith, ‘Responsibility for Attitudes: Activity and Passivity in Mental Life’, Ethics 115:2 (2005). is completely predictable and foreseeable – demanding otherwise of the unstoppable forces of nature is not a sensible position.16 Finally, there are cases in which a subject's failure to undergo annoyance reflects standards and values that are set unreasonably low. There are times when one ought to be annoyed at a breach of a code of social conduct, and where a contrary emotional reaction indicates a failure to take matters seriously enough: reacting with delight or amusement to a noisy interruption to a funeral, for instance, signifies a failure to grasp the standards of decorum that are warranted by the occasion. In each of these cases, the inappropriateness of annoyance is best explained by reference to an intentional content, a content that depicts an object or event as failing to meet a standard of everyday excellence, with the reasonableness or otherwise of this standard, and of holding a certain target object to this standard, being the deciding factor in the legitimacy of the annoyed reaction.17 The inappropriateness of annoyance in these scenarios is not readily captured by competing analyses of the content of this emotion. Were it simply a matter of construing the object as presenting an obstacle to one's enjoyment (of the play, the milk, the sandcastle), it wouldn't be clear that the emotion reveals any objectionable underlying attitudes. The enjoyment in each case, the anticipation of which is itself perfectly reasonable, has been thwarted, and this account of annoyance treats it simply as representing this fact. Similarly, a construal of a situation as one in which one's agency has been obstructed lacks the relevant evaluative dimension that would provide space for the kinds of inappropriateness to which annoyance appears to be subject. Although the entitlement interpretation of this emotion fares better in this regard, in that we can understand certain inappropriate episodes of annoyance as underpinned by an inappropriate sense of entitlement, it is less successful as a general model of this emotion. 5. Conclusions What would it take for the world to be free of annoyances? Three simple answers appeal to its being free from obstacles to human endeavour: persons' pursuit of enjoyment; their exercise of bodily or mental agency; or their receipt of something to which they are entitled. Individually, these analyses fail to capture the full range of annoyances with which we are familiar. The alternative model I have defended holds that episodes of the emotion of annoyance are critical appraisals of things that fail to exemplify certain everyday kinds of excellence. Given the subjective, and sometimes idiosyncratic, nature of an individual's standards and preferences, it is not clear that the world could be arranged in such a way as to eradicate every annoyance.18 Not only does this treatment give a plausible and unified characterisation of the content of a wide spectrum of (superficially disjointed) annoyed attitudes, it does so 16 Does this mean that any episode of annoyance that is directed at natural events is misguided? No. In high summer it is reasonable to be annoyed at the rain that spoils the beach excursion; in autumn less so, because the weather at that time of year cannot reasonably be expected to live up to optimum conditions. Analogously, it is unreasonable to be annoyed that an artefact fails to do a job for which it was manifestly not constructed. 17 Compare these cases to those of inappropriate anger, for example. We think of anger that is directed at inanimate objects as being inappropriate, and this reflects the fact that part of the content of anger ascribes to its target moral responsibility for some offense or transgression (see Taylor, Justifying, for further discussion). Objects that are not moral agents are thus inappropriate targets for this attitude. Annoyance, meanwhile, is inappropriate insofar as its targets ought not to be expected to meet some standard of excellence. 18 Whereas we can, with some effort, conceive of what it would take for there to be no (rational) fear, anger, or embarrassment. in a way that permits us to distinguish this emotion from its siblings, anger and disappointment. Whereas annoyance has no distinctively moral character (it does not depict a failing of moral excellence), states of anger do impute a degree of moral responsibility to their objects. It follows that annoyance can be appropriately directed at objects and events whose activity is unintentional, or merely the operation of natural forces. Disappointment, meanwhile, can be marked off from annoyance by considering these emotions' respective objects. The objects of annoyance are the things that have failed to exemplify an excellence (perhaps by interfering with one's enjoyment of a situation), while the objects of disappointment are losses suffered as a result of these failings. One is annoyed, for example, at the rain, but disappointed at there being no trip to the seaside. That the emotion of annoyance can be individuated via its intentional content is a victory for representationalist theories of the nature of emotion, although I have said little about the type of cognitive state that might bear the content of annoyance, be it a judgement, a perception, or an appraisal. The content also reveals something of what we care about in everyday contexts: the values that we place upon quotidian social engagements, our interactions with functional artefacts, and our commonplace dealings with the world.19 Department of Sociology, Philosophy, and Anthropology University of Exeter Amory Building Rennes Drive Exeter, EX44RJ tom.roberts@exeter.ac.uk 19 For helpful discussion, and for suggesting (but not exemplifying) annoyances, I wish to thank Giovanna Colombetti, Shane Glackin, Jonathan Davies, Joanne O’Hara, and Tracy Costello. Thanks also to an anonymous reviewer, whose comments improved the paper. This work has been funded by the European Research Council under the European Community's Seventh Framework Programme (FP7/2007-2013), project title "Emoting the Embodied Mind (EMOTER)", ERC grant agreement 240891.