RCSC 384 Spring 2014 Syllabus
“You can never have too much quality.” Estee Lauder
“The more you work the luckier you get.” Judith Ripka
COURSE:
INSTRUCTOR:
EMAIL:
OFFICE HOURS:
GRADUATE TEACHING ASSISTANT:
EMAIL:
OFFICE HOURS:
D2L WEBSITE FOR CLASS UPDATES:
REQUIRED TEXTBOOK/CLASS NOTES/PACKET:
“Leadership, Ethics and Management Practices”
RCSC 384
Felicia Frontain M.A.M.
frontain@email.arizona.edu
By appointment
Tony Stoval
tsazmba@email.arizona.edu
By appointment
http://www.d2l.arizona.edu
*Available at UofA Bookstore at Student
Memorial Union Only:
1. RCSC 384 “Leadership, Ethics and
Management Practices” custom textbook.
2. RCSC 384 Class Notes.
3. Myers/Briggs Packet
COURSE OBJECTIVES:
Obtain a better understanding for management
in retailing and business under the guidance of a
retail mentor by successfully completing the
stated objectives I – IV.
I. Develop and refine personal and professional
qualities essential for successful internships and
career planning.
II. Gain an understanding of leadership and
communication methods applicable to
managerial decision-making, planning and
execution relevant to retail and business venues.
III. Review traditional and contemporary theories
regarding workplace and societal ethical
standards and their applications for retail and
business professionals.
IV. Examine contemporary management theories
and practices and their relevance to retail and
business venues.
1
WHAT ARE WE GOING TO DO WITH ALL OF THIS
WORK???
1. Incorporate all four stated objectives into
a community-based team project
throughout the semester.
2. By the completion of the semester the
students will have developed a tri-phase
portfolio to demonstrate competency in:
a) Leadership and management
practices
b) Ethics
Capabilities for professional presentations
including Personal Information Communications.
GRADING POLICIES:
POINT DISTRIBUTION:
A = 90% - 100%
B = 80% - 89%
C = 70 – 79%
D = 60% – 69%
F = BELOW 60%
HONORS:
TEACHING FORMAT:
PARTICIPATION:
Choose one: a) compile an electronic portfolio
with Career Services; b) write an in-depth ethical
analysis of a company assigned by the instructor.
Mainly lecture with a few supplemental power
point slides. Student participation in class
discussions; students will be called on randomly.
Some guest speakers.
1. This is a writing emphasis course with
numerous writing assignments. Students may be
asked to share written assignment topics with
the class.
2. This is an active listening and note-taking
environment so no laptops are allowed unless
they are deemed necessary by the DRC.
2
REMINDERS:
Instructor retains the right to make changes to the syllabus and grading format as needed. Students
will be notified in advance on the D2L course website and in class.
1. All holidays or special events observed by organized religions, and sanctioned by the University
of Arizona will be honored for those students who request specific time off for observance of
such holidays and events. Absences preapproved by the UA Dean of Students (or dean’s
designee) will be honored. You must notify the instructor well in advance to make any
necessary adjustments or changes.
2. Plagiarism will not be tolerated, see UA Student Code of Academic Integrity
http://dos.web.arizona.edu/uapolicies/
3. No threatening behavior will be tolerated. See UA policies:
http://policy.web.arizona.edu/~policy/threaten.shtml
4. Cell phones must be turned off and removed from desks during class. Texting during class will
be viewed the same as talking inappropriately during class and will not be tolerated.
5. Students who are registered with the Disability Resource Center must submit appropriate
documentation to the instructor if requesting legally reasonable accommodations.
See: http://drc.arizona.edu/teach/syllabus-statement.html
6.
Attendance at two information sessions outside of the class will be required. See assignment
sheet. Students must participate in the Portfolio Event or their grade will be lowered.
7. At least two textbook assignments will be collected randomly throughout the semester, see
assignment sheet for details. See Assignment sheet.
8. If a student is concerned about a grade received on an assignment or an exam, they will have 48
hours after the grade is posted on D2L to notify the teacher. Grades are not negotiable.
9. Statement of Copyrighted Materials: Students are advised that all lecture notes, study guides
and other course materials disseminated by the instructor to the students, whether in class or
online, are original materials and as such reflect intellectual property of the instructor or author
of those works. All readings, study guides, lecture notes and handouts are intended for
individual use by the student. Students may not distribute or reproduce these materials for
commercial purposes without the express written consent of the instructor. Students who sell
or distribute these materials for any use other than their own are in violation of the University’s
Intellectual Property available at: http://www.ott.arizona.edu/uploads/ip policy.pdf. Violations
of the instructors copyright may result in course sanctions and violate the Code of Academic
Integrity.
3
SYLLABUS Spring 2014 RCSC 384
WEEK/DATE
WEEK I
Thursday 1/16 MANDATORY ATTENDANCE
Review Syllabus/packets/textbook.
Homework due 1/21:
Read Ch.1 “Who is a Leader?”
ASSIGNMENT: Complete Self-Assessment 1
Leadership Potential on pgs. 5-6. Write up results as
per Textbook Chapter Assignments sheet. (UPLOAD
TO D2L)
WEEK II
Tuesday 1/21 MANDATORY ATTENDANCE
Review Ch. 1
Teams will be assigned
Ch.1 Assign. Due
(UPLOAD TO D2L)
Thursday 1/23 MANDATORY ATTENDANCE
Homework due 1/23:
ASSIGNMENTS:
Compose 3 Company Research Reports, use format
and questions from assignment sheets in Class
Notes. Must be different companies than the 3
researched in RCSC 295A. (UPLOAD TO D2L)
TOUR CAREER SERVICES Assign. #1
Assign. #2 due Company Research reports (3)
(UPLOAD TO D2L)
Homework due 1/28:
1. Read the assignment sheets in Class Notes for
Cover Letters and Resumes thoroughly; bring Class
Notes to class on 1/30.
WEEK III
Tuesday 1/28
Review Cover Letter and Resume assignment sheets
from Class Notes. Be prepared to take succinct
notes.
Team Vocab. Presentations (see assignment sheet)
Homework due 1/30:
Read Ch. 2 “Leadership, Traits and Ethics.”
ASSIGNMENTS:
1. Compose cover letter and resume. You must
attach assignment sheets with questions to the
4
Thursday 1/30
resume and cover letter or you will not receive any
credit for the assignment.
2. Complete Self-Assessment 1 Personality Profile on
pgs. 32-33. Write up results as per Textbook Chapter
Assignments sheet.(Upload to D2L)
Review Ch. 2
Ch. Assign. Due
(UPLOAD TO D2L)
Assignment #3 Resumes and Cover Letters due
(BRING TO CLASS)
Team Vocab. Presentations (see assignment sheet)
Homework due 2/4:
Study for Quizzling #1
WEEK IV
Tuesday 2/4
MANDATORY ATTENDANCE
QUIZZLING #1
Homework due 2/6:
Complete Myers/Briggs Personality Preference Type
survey. Bring survey and final resulting four letters
to class.
Thursday 2/6 MANDATORY ATTENDANCE
Myers/Briggs presentation
Homework due 2/11:
Read Ch.6 “Communication, Coaching and Conflict
Skills.”
ASSIGNMENT: Complete Self-Assessment 1
Listening Skills on pgs. 193-194. Write up results as
per Textbook Chapter Assignments sheet. (UPLOAD
TO D2L)
WEEK V
Tuesday 2/11
Must be registered for Career Services by noon
today (A#1)
Review Ch. 6
Ch. Assign. Due
Team Vocab. Presentations (see assignment sheet)
Homework for 2/13:
Read Ch. 8 (Lussier & Achua)”Team Leadership and
Self-Managed Teams.”
ASSIGNMENT: 1. Complete Self-Assessment 1
Assessing Teamwork in Your Group on pg. 284. Write
5
up results as per Textbook Chapter Assignments
sheet. (UPLOAD TO D2L)
Thursday 2/13
Review Ch. 8 (Lussier)
Ch. Assign. Due
Team Vocab. Presentations (see assignment sheet)
Homework due 2/18:
Study for Quizzling #2
ASSIGNMENT:
Finalize Phase I for Team Community Project.
WEEK VI
Tuesday 2/18 MANDATORY ATTENDANCE
QUIZZLING #2
Phase I for team project due
Homework for 2/20:
Read Ch. 9 “Charismatic and Transformational
Leadership.”
ASSIGNMENTS: 1. Complete Self-Assessment 1 Are
You More of…? on pgs. 352-353. Write up results as
per Textbook Chapter Assignments sheet. (UPLOAD
TO D2L)
Thursday 2/20
Review Ch. 9
Ch. Assign. Due
Team Vocab. Presentations (see assignment sheet)
Homework due 2/25:
Read Ch.8 (Daft) “Motivation and Empowerment.”
ASSIGNMENT: Complete Leader’s Self-Insight 8.2 on
pg. 238. Write up results as per Textbook Chapter
Assignments sheet. (UPLOAD TO D2L)
WEEK VII
Tuesday 2/25
Review Ch. 8 (Daft)
Ch. Assign. Due
Team Vocab. Presentations (see assignment sheet)
6
Homework due 2/27:
Study for Quizzling #3
ASSIGNMENT:
Compose Phases II and III for Team Community
Project.
Thursday 2/27
MANDATORY ATTENDANCE
QUIZZLING #3
Phases II and III for team projects due
WEEK VIII
Tuesday 3/4 MANDATORY ATTENDANCE
GROUPTHINK video and handout
Assigned teams will cover two modules. (see team
assignments)
Thursday 3/6
Homework due 3/6:
Read Ch. 11 (Daft) “Developing Leadership
Diversity.”
ASSIGNMENT: Complete Leader’s Self Insight 11-3
on p.345. Write up results as per Textbook Chapter
Assignments sheet. (UPLOAD TO D2L)
Review Ch. 11
Ch. Assign. Due
Assigned teams will cover three modules. (see team
assignments)
Homework due 3/11:
ASSIGNMENTS:
1. Compose email netiquette, do not email to
instructor, bring printed copy to class on 3/11.
WEEK IX
Tuesday 3/11 MANDATORY ATTENDANCE
Guest Panel on Internships and Career Placement
Thursday 3/13 MANDATORY ATTENDANCE
Homework due 3/13:
Study for Quizzling #4
Quizzling #4
Assignment #5 due (bring hard copy to class)
Homework for 3/25:
7
Review section on DEBATE in Class Notes. Bring to
class on 3/25.
WEEK X Spring Break
Tuesday 3/18
No Class
Thursday 3/20
No Class
WEEK XI
Tuesday 3/25 MANDATORY ATTENDANCE
Guest presenter on debate
Assignment #4 due
Assigned team will cover two modules. (see team
assignments)
Speaker will review Debates. Debate paper and
presentation, Assignments 6 and 7. Bring Debate
section from Class Notes to class.
Thursday 3/27
WEEK XII
Tuesday 4/1
Homework due 3/27:
Write up Speaker Series presentations.
Assigned teams will cover four modules. (see team
assignments)
Debates Assignments 6 & 7
Instructor will post debate due dates for each
student on D2L.
Thursday 4/3
WEEK XIII
Tuesday 4/8
Thursday 4/10
WEEK XIV
Tuesday 4/15 MANDATORY ATTENDANCE
Thursday 4/17 MANDATORY ATTENDANCE
WEEK XV
Tuesday 4/22
Thursday 4/24
Debates Assignments 6 & 7
Debates Assignments 6 & 7
NO CLASS GLOBAL RETAILING CONFERENCE
Meet with teams regarding final presentations.
A#8 Pre-portfolio inspection
Two team presentations
Three team presentations
See Team Assignment Sheet
WEEK XVI
8
Tuesday 4/29 MANDATORY ATTENDANCE
A#9 PORTFOLIO EVENT at Career Services
Thursday 5/1
Three team presentations
See Team Assignment Sheet
WEEK XVII
Tuesday 5/6
Two team presentations
See Team Assignment Sheet
Evaluations
Happy
Summer
9