CMVM Proposal for a CMVM Graduate School Rationale Our Strategic Plan 2015-18 includes a brief rationale for the introduction of a College Graduate School: The restructure of the College provides the opportunity to restructure post-graduate support and administration, providing a clearer focus on market opportunities for current and future programmes, and to build Graduate ‘hubs’ within Schools, Institutes and groups of Centres. We will develop innovative ways of supporting students and ensure sharing of best practice. … We will also investigate opportunities for providing shorter modules of CPD and executive education, including cross-School and College opportunities in vocational skills and relevant management training. (p.9) This proposal is for a Graduate School (GS) designed to clarify, streamline and improve the administration and support of all our PGT and PGR activity, whether students are studying on campus or online. While programmes will continue to be ‘owned’ by the relevant School or Deanery, the GS will take a joined-up, strategic view of development and resourcing. It will provide intelligence to help spot gaps in the market, advice and help in building robust business plans that will respond nimbly to growth in student numbers, support in developing, validating and marketing new provision, and assistance in processing applications and admissions. Support for teams new to OLDL delivery will also be provided where needed. The GS will manage the funding drawn from the 10% top slice strategically to help grow our numbers. There will be clearly publicised calls for bids for funding in good time for the following year’s activities, and published criteria for the allocation of funding. The GS will oversee QA, QE and annual and periodic review of all our programmes, encouraging the clustering of award titles and the sharing of courses (especially for research training) as appropriate. It is also proposed that the GS include a CPD/PPD Unit to champion and support the development and delivery of such courses, maximising the potential income from this source. Structure The Graduate School will appear as a single entity to prospective and current students, but will have a number of physical and virtual locations. There will be a College Graduate School Office (CGSO) in the Chancellor’s Building and a series of local Graduate School Hubs (GSHs). All GS offices will be at the same level in terms of hierarchy, will be student and staff facing, and will offer support and advice to any callers in person, online or by phone, the guiding principle being that there is ‘no wrong door’ for enquirers. Initially, the Graduate School Hubs will be: o o o o o o o Biomedical Sciences – Teviot Clinical & Translational Sciences – Little France Dental Institute – Lauriston Place Edinburgh Neuroscience - virtual hub IGMM – Western General R(D)SVS & Roslin Institute – Easter Bush Usher Institute – Bioquarter 9 1 Each programme will be ‘attached’ to a specific hub, and administrators will work together on the programmes in their location. The configuration of hubs will be reviewed annually, and proposals for new hubs (often virtual) will be encouraged as provision grows. Governance The GS will be overseen by a Steering Committee meeting twice a year that will set strategic direction. Membership would include the Heads of School and Deans ex officio, Directors of PGT and PGR, and representative Programme Directors and PGR/PGT students. The existing PG committees (Business Management, Learning & Teaching, and Postgraduate Researcher Experience) will be retained, but a new PG Quality Committee will be added to strengthen our oversight of QA and QE issues. Remit The table provided in the Appendix shows the initial division of responsibilities between the College’s Graduate School Office and local Graduate School Hubs. CPD/ PPD Unit Since responsibility for managing CPD/PPD provision was returned to the Schools, there has been little incentive and less resource for colleagues considering providing such courses. A CPD/PPD Unit within the College Graduate School Office would offer support at two levels: (1) scoping the market, building business plans and liaising with professional bodies to accredit our provision; and (2) handling marketing, registering students, ensuring certification and – for on campus provision - booking rooms and catering, producing course packages, analysing feedback, and so on, as required. Resourcing Currently the College has a total of some 38.5 FTEs of administrative staff supporting PGT and PGR activity. There are some outstanding bids for additional posts for which the funding is available: these should be considered as soon as the configuration of the Hubs and the allocation of programmes has been completed. One of the advantages of having a Graduate School structure is that the 10% top slice could be used more strategically to the benefit of all. For instance, at the moment the appointment of a policy officer to set up a CPD/PPD Unit and to help develop our online PhD provision should begin to yield longterm financial gain very quickly. Branding and communication Proposals to relocate the CGSO within the Chancellor’s Building to a more accessible and welcoming, open-plan location are being discussed. This would encourage enquirers, staff and students to feel valued and supported. The design features in this Office should be rolled out in each of the Hubs, in order to create a visual identity for the Graduate School. Similarly, a coherent visual design would be replicated in the GS webpages across the College. Communication within the Graduate School also needs to be facilitated, and it is proposed that the PG Programme Directors’ Forum be revived, meeting informally but regularly to discuss current issues and to foster communication both vertically and horizontally. Administrators from the GSHs and the CGSO would similarly come together in their own forum, and opportunities for sharing best practice would be maximised through both meetings and through dedicated databases. 2 Appendix: Responsibilities of the College Graduate School Office and Graduate School Hubs Course Development College Graduate School Office Graduate School Hubs Advise and support the development of new programmes Provide e-learning development and advice for teams new to OLDL as required Provide clear guidance on timely process of validation and review to ensure courses are swiftly to market Admissions Conversion activity Advice on University admission policy changes Open Days Support programme teams in preparing documentation for validation PD is responsible for determining admissions criteria and making recommendations relating to admissions Hubs chase up outstanding documents, make prompt offers PGR Admissions Staff participate in Open Days Generic advertising of whole CMVM PG portfolio Advice on marketing to Hubs Pump-priming marketing for new programmes Enabling sharing of best practice in programme-level marketing activities, for example, social networking Design/production of programme literature Maintain and update prospectus/degree finder Update publicity e.g. findamasters and other PG listing sites General admissions and on programme enquiries by telephone, email and in person Advise all PG contacts of any important communications, by email Oversight of attendance and engagement monitoring Maintain and update Hub and programme websites Detailed programme queries Marketing, advertising and recruitment to programme. (Access to good advertising rates available from the CGSO). PDs/Supervisors to monitor and record student engagement on EUCLID Admissions Marketing and Communications Managed Migration 3 Matriculation and Induction Changes to students records and Concessions External Supervisors and Tutors Pastoral Support Examinations and Assessments Advice on UKVI requirement changes that affect admissions e.g. English Language Students reported for non-engagement by Hubs to be reported to Student Administration All visa advice is directed to International Office Arranges September PG Induction event Sends out generic welcome information to all new students Responsible for maintaining joining instruction/induction website for new students Informs Student Administration of all students who do not start their studies, withdraw, etc Informs Student Administration of all students who do not return to their studies, withdraw etc Final approval of all concessions (extension or interruption) must be by CGSO, who will inform Student Administration and the student Oversight of employment of External Supervisors and Tutors Advice to Hubs on procedures and processes Hubs to check weekly reports and follow up any missing entries Staff to participate in generic PG Induction Programmes and hubs arrange their own timetable of welcome events and social events. Programmes to check and maintain all course and programme enrolments Arranges PGT Directors and Administrators’ fora, enabling sharing of best practice Organises and delivers Supervisor Briefing Sessions, Thesis workshops, and 3 Minutes Thesis Competition. Produces updated annual PGT template for Programme Handbooks and CGSO PGR Handbook Deals with any formal appeals and misconduct cases that reach CGSO level Sends programmes marks reminders to meet Graduation deadlines 4 All students who do not return to their studies, start their studies, withdraw etc should be reported to CGSO All concessions (extension or interruption) must be signed by student and then PD/Supervisor before sending to CGSO for approval Hubs responsible for ensuring appointments meet all necessary criteria and that all processes are completed PD/Supervisor is first line of Pastoral support. Expected to assist students overcome their problems with whatever help and advice necessary, in most cases referring to the University’s specialist support agencies Hubs to produce updated annual Programme Handbooks PD/Supervisor to be aware of Appeals and complaints procedures for advising students PD/Supervisor and course leaders to be aware of misconduct procedures for advising students Programmes collate and check exam/course marks All PGT course marks input by Hubs Updates Hubs on any relevant changes to Regulations and relevant Codes of Practice etc Sends PGR awards to Student Administration Processes all award letters for PGR students. Exam Boards PG Quality Committee approves PGT Exam Board Membership and dates Distributes and collates PGR progression reports, collating marks and awards for BoE and reports awards to Student Administration. External Examiners Processes all External Examiner (EE) appointments Arranges PG EE contracts and payments. Provides guidelines on EE expense payments Designs and delivers EE induction QA/QE Responsible for committees Organises PPR/TPR in conjunction with Academic Services 5 Ensure students receive timely and appropriate feedback on assessments Programmes to be aware of Regulations and relevant Codes of Practice and ensure students are aware of assessment processes Programmes to be aware of Appeals and Complaints procedures PGR Thesis submission PGR EE appointment and payments of PGR External Examiners All programme PGT awards to be sent Student Administration in time for the appropriate Graduation Programmes to organise and set Exam Board to fit in with graduations Seek approval from CGSO for Exam Board Membership and dates Programmes to be aware of Assessment, Special Circumstances, Exam Board etc Regulations A copy of all Exam Board minutes to be sent to CGSO. Exam arrangements– liaise with Student Administration Hubs nominate new EE to PG QAC Send Exam papers scripts and questions to EEs Convenor and Exam Boards members must aware of their roles and the regulations and Code of Practices involving Exam Boards EE reports are submitted to PG QAC for approval with a copy sent to exam board chair and PD EE payments (travel/hotel expenses and examining fee) are paid by CGSO; but programmes must be aware of expenses policy and expenses that will be paid e.g. for hotel bookings, flights, meals etc School representatives to sit on CGSO Committees and feedback to Hubs from the Committees Distributes Annual Reflective Review programme surveys and collates results for PG QC Reviews and analyses PTES/PRES survey results Advises on new programmes, changes to programmes etc Any changes to courses or programmes to be approved by PG QC; CGSO will make the updates Advice and help on drafting collaborative arrangements Management Information Production of management information and statistics Policy and development Representation on Committees as appropriate Participation in task groups and ad-hoc PG Groups as appropriate Reporting Participation in Senate Committees Participation in various task groups and ad-hoc groups on PG policy development Communicates with and consults Hubs on policy development Deal with enquiries from Student Administration on Student Records All new programmes to be approved by CGSO Validation Panel and then CGSO Strategy Group, including all finances on a standard Business Plan CGSO to monitor Business Plans CGSO to monitor student target numbers Respond to queries from CGSO on student data Hubs should consult the CGSO documentation before starting to plan a new programme. All new programmes must be approved by School, including all finances on a standard Business Plan Hubs to monitor Business Plans Hubs to monitor student target numbers Some occasional operational support Finance and strategy CPD /PPD Unit Strategic and operational support for development and delivery of courses Hubs to hold PG Committees; Hubs are responsible for dissemination and implementation of CGSO Policies throughout their School Hubs participate in PPR/TPR and provide a School liaison officer who collates information, writes report etc Programmes to complete PGT Annual Reflective Review, programme surveys and return by deadlines set Hold timely Staff Student Liaison Committee Meetings Hubs encourage student participation in PTES/PRES surveys Any changes to courses or programmes to be approved firstly by School then PG QC. Changes are made by Hubs to CCAM and DPTS. Supports entry of management information and circulation of data Sheila Lodge, 14 April 2015 6