CITY OF GREATER GEELONG
Multicultural
Action Plan
2011-2014
WWW.GEELONGAUSTRALIA.COM.AU
3
Table of Contents
Foreword by Cr John Mitchell,
Key Achievements in Multicultural Affairs
20
Mayor, City of Greater Geelong
Key Council Achievements in Multicultural Affairs
20
Key Achievements of Partner Organisations
20
4
Message by Cr Eddy Kontelj,
Multicultural and Aboriginal Affairs
5
Developing the Multicultural Action Plan
21
Our Vision
6
Purpose of the Multicultural Action Plan
21
Our Mission
6
Multicultural Action Plan Working Group
22
Multicultural Action Plan Working Group
7
Multicultural Action Plan Framework
22
Stages of Plan Development
22
Requirements for Successful Implementation
23
Multicultural Action Plan 2011-2014
24
Executive Summary
8
Introduction: Taking the lead
10
Background: A big part of the Geelong Community
11
Policy Context: A relevant human right
12
Action 1: Respect and Recognition
25
The City of Greater Geelong: A Multicultural Fabric
14
Action 2: Access and Equity
26
Location
14
Action 3: Responsive Services
28
Original Inhabitants
14
Action 4: Support to Community
31
European Settlement
14
References
35
Post World War II Migration
16
Appendices
36
The Changing Landscape
16
Definitions of Terms and Concepts
36
Demographic Profile of Geelong Today
18
List of Abbreviations
38
List of Consulted Organisations
38
Cover image: Trevor Pendock courtesy Diversitat
4
Foreword by Cr John Mitchell, MAYOR
City of Greater Geelong
The City of Greater Geelong Multicultural Action Plan
2011-2014 is the very first of its kind for this municipality.
The plan recognises the contribution, both past and
present, of people of cultural and linguistically diverse
backgrounds to making our city what it is today.
By implementing this plan, Council recognises our
responsibility to create an environment which supports
individuals, groups and networks so that they can fully
participate in civic life.
Many people have been directly or indirectly involved in
developing the plan including local residents, community
groups, and staff of non-government organisations and all
three levels of government.
I would like to acknowledge the expertise and rich
contribution made by the members of the Multicultural
Action Plan Working Group who have been instrumental in
shaping this plan.
Cr John Mitchell
Mayor
CITY OF GREATER GEELONG
5
Message from Cr Eddy Kontelj,
Multicultural and Aboriginal Affairs
Geelong has enjoyed the benefits of a diverse and
multicultural community for decades. The region is home to
hundreds of cultures and linguistically diverse communities.
Cultural and Linguistically Diverse (CALD) communities
have contributed significantly to the fabric of Geelong
with their community work, culture, art, language, religion,
sporting achievements, food and dance. Their economic
contribution, the industries they have worked in and the
businesses they operate have advanced Geelong — we all
live in a better place because of our CALD communities.
While the City of Greater Geelong (The City) has an
impressive track record for welcoming and engaging people
from diverse cultural, ethnic and religious backgrounds, the
Multicultural Action Plan (MAP) is a "whole of organisation"
response to cultural diversity and a framework to help
guide and direct us into the future. The City is committed to
opportunities and services that enable all people, regardless
of their cultural, religious, ethnic or linguistic background, to
join in the wider community and live a better quality of life.
The MAP was developed with the collaboration and input of
the Multicultural Action Plan Working Group, in consultation
with over 300 people or organisations. It aims to:
•
•
•
•
•
foster unity
promote community harmony
support our cultural, linguistic and religious diversity
advance equality and human rights
boost Geelong's competitive economic and
multicultural advantage
• help address demographic, social and
economic challenges of the region.
As someone born in Geelong to parents who immigrated to
Australia in 1957, I was personally humbled and proud to be
part of this first MAP for the Geelong region. In my role as
portfolio holder for Multicultural Affairs I am excited at the
prospect of continuing to work with our CALD communities
to strengthen our current objectives, and to implement new
initiatives as identified in the MAP.
To each individual, community and organisation that
contributed to this MAP, and the Multicultural Action Plan
Working Group, I pass on my sincere appreciation and
thanks for your valued dedication, input and passion.
Your tenacity will make the difference.
Cr Eddy Kontelj
Cowie Ward
Photo by Trevor Pendock courtesy Diversitat
6
OUR VISION
Geelong: coast, country and suburbs is the
best place to live through prosperous and
cohesive communities in an exceptional
environment.
OUR MISSION
Working cooperatively to provide leadership
and services that are effective and
sustainable in meeting the changing needs of our
community.
7
Multicultural Action Plan Working Group
The City of Greater Geelong is deeply grateful to the members of the Multicultural Action Plan
Working Group (MAPWG) who have generously given their time and
expertise to help us shape the Multicultural Action Plan 2011-2014.
Cr Eddy Kontelj
Council Portfolio Holder, Multicultural and Aboriginal
Affairs (Chair)
Ms Irene McGinnigle
General Manager, Community Services,
City of Greater Geelong (to December 2010)
Dr Linda Petkovic
President, Geelong Ethnic Communities Council and
Commissioner at the Victorian Multicultural Commission
Ms Jenny McMahon
Current General Manager, Community Services,
City of Greater Geelong
Monsignor James Murray
Chairperson, Geelong Interfaith network
Ms Jane Wager
Coordinator, Community Development Unit,
City of Greater Geelong
Mr Michael Martinez
Chief Executive Officer, Diversitat
Mrs Helen Nicholls-Stary
International Students Advisor, Division of Student Life,
Deakin University
Ms Brenda Harrison
Consultant, Multicultural Aged Care Services Geelong Inc.
Ms Christine Silvestroni
Industry Facilitator, Economic Development Unit,
City of Greater Geelong
Ms Nicolina Scarcella
Community Education Officer, Victorian Equal
Opportunity and Human Rights Commission
Ms Veema Mooniapah
Community Development Officer, Community
Development Unit, City of Greater Geelong
Snr Constable Victor Robb
Multicultural Liaison Officer, Victoria Police
Photo by Trevor Pendock courtesy Diversitat
8
Executive
Summary
9
The City of Greater Geelong Multicultural Action Plan
2011-2014 was informed by Australia's international
obligations under conventions on migration, human rights
and refugees and by Victorian Government legislation,
which emphasises the importance of recognising and
embracing cultural diversity.
The Multicultural Action Plan contains 35 actions
structured around four key planning themes:
Migration and migrants have been important in the
development of the Geelong region. In the mid 1800s,
our first European migrants were drawn by the bustling port
and the desperate need for workers in the surrounding area.
After World War II, people displaced in Europe were looking
for a place to start a new life. At the same time, Geelong's
manufacturing sector needed their skills and labour to
thrive. Following the Vietnam War and changing government
policy, refugees from South-East Asia were welcomed to
the city. Today, skilled migrants are still essential for the
local economy. Geelong continues to welcome refugees and
has become a major destination for international students.
• Access and Equity - CALD communities have the same
Development of the Multicultural Action Plan has been
guided by a Multicultural Action Plan Working Group,
chaired by Multicultural Portfolio holder Cr Kontelj and on
the basis of consultations with 300 people or organisations.
The Multicultural Action Plan will direct CoGG to guide
effective planning, partnership development, community
participation and engagement. It will reinforce CoGG's
commitment to advocate, strengthen, support and engage
its multicultural communities. Through the plan, CoGG will
work more collaboratively with both the community and
various stakeholders to ensure Geelong is a harmonious,
inclusive and connected community into the future.
• Respect and Recognition - Respect is accorded to
local ethnic communities through recognition and
participation at CoGG and civic events, festivals and
programs
access to and knowledge of CoGG services, role and
information as the rest of the community
• Responsive Services - CoGG services respond to the
needs of the CALD communities across all population
demographics
• Support to Community - CoGG support, in the form
of community grants and use of CoGG resources and
infrastructure, is provided to CALD communities to
fit with their representation and need within the local
community.
An expert Advisory Group will be established to guide the
implementation of the Plan and progress will be reported
to CoGG annually.
10
Introduction
Taking the lead
Local skilled migrants in action
Local government is closest to the community. It can
take the lead in developing inclusive and fair policies and
strategies that recognise, respect and value cultural,
linguistic, ethnic and religious diversity.
City Plan 2009-2013 is the overarching strategic plan for
the City of Greater Geelong (CoGG). It recognises that
community wellbeing must be promoted and identifies the
development of a multicultural action plan as an initiative.
CITY OF GREATER GEELONG
The Multicultural Action Plan 2011-2014 (MAP) will provide
a formal strategic direction for all CoGG activities over the
next four years as a "whole of organisation" approach to
cultural diversity. The MAP will ensure that CoGG services
are sensitive to and reflect the needs of the culturally and
linguistically diverse (CALD) communities of the City of
Greater Geelong.
The MAP will consolidate current achievements and
support, and develop new approaches. It will ensure that
cultural, linguistic, ethnic and religious diversity is central
to all aspects of everyday life across the municipality. This
approach is in keeping with the key principles of
multiculturalism and human rights and with the Vision
and Mission that have been adopted by CoGG.
11
Executive Summary
Background
A big part of Geelong Community
A key ingredient in Geelong's successful post World
War II development has been the contribution made by
successive waves of immigrants. More than 16 per cent of our
residents were born overseas. The present day CALD
communities are made up of:
• established migrants and their families
• recently arrived skilled migrants
• refugees and humanitarian entrants mostly from Burma,
Sudan, Afghanistan, Congo and Liberia, including
unaccompanied refugee minors
• international students
Cultural diversity has many benefits that support economic,
social and demographic development. CoGG has been
active in promoting Geelong's assets, including access to
housing, employment, recreation, the coast and country and
a healthy lifestyle, to encourage new arrivals to make this
their destination of choice. CoGG recognises its responsibility
to put in place policies and practices which strengthen and
promote community wellbeing. We want residents of CALD
backgrounds to participate fully in civic life.
“People are friendly and
willing to help each other.
The community is relatively
harmonious with a diverse
variety of ethnicity”.
ZURAINI RAMLI
12
Policy Context
A relevant human right
CoGG's intention to further commit to cultural diversity,
through the MAP, has been informed by national, state and
local government legislation, policies and strategies.
The Victorian Charter of Human Rights and
Responsibilities Act 2006 includes the following
references to cultural diversity:
"All persons with a particular cultural, religious, racial or
linguistic background must not be denied the right, in
community with other persons of that background, to enjoy
his or her culture, to declare and practise his
or her religion and to use his or her language." 1
"Subject to this section, it is unlawful for a public authority to
act in a way that is incompatible with
a human right or, in making a decision, to fail to give
proper consideration to a relevant human right." 2
Other relevant Victorian Government Legislation includes:
• The Multicultural Victoria Amendment Act 2008
• The Multicultural Victoria Act 2004
• Racial and Religious Intolerance Act 2001
•
Victorian Equal Opportunity Act 1995
In addition to State legislation, the following reports and
policies provide context for cultural diversity planning:
"Access, Services, Support, Respect: Local Governments Response to Cultural Diversity in Victoria" 2003
Victorian Multicultural Commission report.
"All of Us: Victoria's Multicultural Policy", sets out a
framework for continuing to strengthen and promote
multiculturalism across the state. "One of Victoria's greatest
strengths and defining attributes is our rich
cultural, linguistic and religious diversity" 3
The Local Government Act 1989 specifies the role and
objectives of local government. It states that a council must
act "to improve the overall quality of life of people in the local
community; and to ensure that services and facilities provided
by the Council are accessible and equitable". 4 Further, the role of
Council includes "acting as a representative government by
taking into account the diverse needs of the local community
in decision making; and fostering community cohesion and
encouraging active participation in civic life." 5
The Municipal Association of Victoria 2007 Statement
of Commitment to Cultural Diversity advocates for actions
to nurture, promote and celebrate cultural diversity and an
inclusive local government sector.
As a member of the Victorian Local Governance
Association, the COGG is committed to “the
support and response of cultural diversity through
social policy objectives”.
1
Victorian Charter of Human Rights and Responsibilities Act 2006, Section 19 - Cultural Rights Page 11
2
Victorian Charter of Human Rights and Responsibilities Act 2006, Section 38 - Conduct of Public Authorities Page 22
3
"All Of Us: Victoria's Multicultural Policy", Victorian Multicultural Commission 2009, Page 6
4
Local Government Act 1989, Section 32 C
5
Local Government Act 1989, Section 32 D
CITY OF GREATER GEELONG
Photo by Trevor Pendock courtesy Diversitat
14
The City of Greater Geelong
A Multicultural Fabric
Location
The City of Greater Geelong is located in south-western
Victoria, about 75 kilometres south west of Melbourne. It is
bounded by the Moorabool Shire and Wyndham City in the
north, Borough of Queenscliffe in the east, Colac Otway, Bass
Strait and Surf Coast Shire in the south and Golden Plains
Shire in the west.
Today, the region is a rural, residential, commercial,
industrial and resort area. Geelong is the largest regional
city in Victoria and the leading commercial centre for southwestern Victoria. The municipality encompasses a total land
area of about 1,250 square kilometres.
Original Inhabitants
The area's original inhabitants were members of the Wada
Wurrung (Wathaurong) tribe of Aborigines. They were a
powerful and populous tribe with at least twenty-five clans
living in an area of 120 by 150 kilometres.
Their lands included woodlands east of the Otway Ranges,
ocean and bay coasts, grasslands, lakes and wetlands of
the volcanic plains, and woodlands of the central Victorian
dividing range. They are one of the five peoples of the Kulin
Nation, which includes the Bun Wurrung (Port Phillip and
lands east thereof), the Woi Wurrung (Melbourne and
the plains to the north), the Daung Wurrung (central-east
Victoria), and the Djadja Wurrung (central Victoria). 6
The name Geelong is derived from an Aboriginal word
which means "a place of the sea bird over the white cliffs."7
VICTORIA
Melbourne
1 HOUR
North
European Settlement
The first sighting of the Geelong area by Europeans
occurred in December 1800 when Lt James Grant sailed
through Bass Strait. In October 1803 Lt Colonel David
Collins established a short-lived settlement near Point
Nepean. A convict, William Buckley, escaped across the bay
CORIOBAY
PORT PHILLIP BAY
Geelong
Torquay
and lived with the Wada Wurrung for 32 years. Buckley is
recognised as the first permanent European settler. 8
Mass European settlement dates from 1836, with the
GREAT OCEAN RD
BASSSTRAIT
6
http://profile.id.com.au/Default.aspx?id=268&pg=138&gid=10&type=enum
7
http://profile.id.com.au/Default.aspx?id=268&pg=138&gid=10&type=enum
8
"Geelong. A short history" Norman Houghton, Gordon Print 2003
CITY OF GREATER GEELONG
township surveyed in 1838. Land was used mainly for
farming, grazing and vineyards. Growth was gradual in
the 1840s and 1850s, aided by improved access, the
establishment of industries and the gold rush.
15
In 1841 Geelong's population was a modest 454. In 1846 it
reached 2,065; by 1851 it had quadrupled to 8,291. Between 1848
and 1850 17 ships brought over 4,000 immigrants who
were accommodated in the small immigration barracks at the
corner of Swanston and Little Malop Streets.Work was plentiful - most
were quickly hired.This influx of migrants was the result of the home
government (England) decision to renew assisted
immigration. Prior to this the squatters had formed the Geelong
Immigration Society and had imported labourers from Van
Diemen's Land, many of whom were ex-convicts. In 1851 gold
was discovered in Ballarat. Geelong's population grew to 23,000
by the mid 1850s. Rapid population growth happened in early the
1900s, particularly during the 1920s.
There is little information about the migrants who arrived
in Geelong between the 1860s and post World War ll. There
was consistent European migration attracted to Geelong
as a port town with employment opportunities linked to the
booming manufacturing and wool industries. Prior to World
War II, many of our migrants came from the United Kingdom,
Ireland and Germany. The official Australian government
policy and community expectations were clear: immigrants were
expected to fully assimilate and comply with the social
and cultural customs of the general community, virtually
negating their previous life experience and patterns of
social behaviour. Grovedale, formerly known as
"Germantown" changed its name due to Germans
being undesirable in the community during both
World Wars I and II.
I love Geelong because It's a
safe place, People are friendly.
All my children & grandchildren
are here. I wouldn't want to live
anywhere else!
MARIO KONTELJ
16
Post World War II Migration
Geelong was the eventual destination for the post World
War II resettlement of displaced people. People from the
Baltic states, Netherlands, Germany, Italy, Greece, Poland
and the Ukraine as well as people of Slovenian, Serbian
and Croatian backgrounds were the main groups attracted
to Geelong by the availability of housing and nearby jobs.
Migrant families could settle in the Norlane Migrant Hostel
(D W Hope Centre) where living conditions were basic.
Thousands of jobs were available at expanding industries
and companies like Ford, Pivot, Winchester Rifles and
International Harvester. By meeting people at the hostel,
migrants were often able to find work.9
Even with the increase of post war migrants from all
over Europe, the pre war public policy and community
expectation of assimilation continued. Ethnic communities
worked together establishing social, recreational, religious
and economic groups and opportunities. These networks
and groups pressured and lobbied for change to the
existing policies.
In the early 1970s the government officially abandoned
the policy of assimilation and strongly promoted the policy
of multiculturalism on a bipartisan political approach.
This opened the door for refugees from South East Asia
particularly from Vietnam and Cambodia, who settled or
were sponsored to settle in Geelong.
The Changing Landscape
Today, Geelong's economy is very different to the one of
60 years ago. Manufacturing is still important but now only
14 per cent of the workforce is employed in this sector.
The largest employment sectors are now health, education,
tourism and retailing. Skilled migrants arriving today are
bringing skills in areas where we have a shortage of local
workers, for example in the health sector and technical
areas such as engineering and research. As the labour
force ages over the next decade, skilled migrants will be
important to local prosperity.
Geelong is a centre of excellence for education. Deakin
University, the Gordon Institute of TAFE and a number of
private organisations provide services that are unique in
regional Australia. In 2010 there were more than 2,000
international students estimated to be studying at all in
Geelong. At the end of their study some might remain
in Australia and contribute locally while others will head
home or to somewhere else in the world. Their Australian
education is highly regarded and widely recognised. Our
refugee and humanitarian entrants, some of whom are
highly qualified and skilled, also contribute much to the
culture of Geelong through cultural events including
traditional food, music, costumes and language.
Successive waves of migration continue to the present
day and Geelong has welcomed a range of migrants and
refugees from all over the world.
9
http://en.wikipedia.org/wiki/Immigration_to_Australia "A Fresh Start in a New Land" Edited by Norm Gibson Rowick Printers 1988
10 http://forecast2.id.com.au/default.aspx?id=268&pg=5000
CITY OF GREATER GEELONG
Flourishing local
ethnic business
SHWETA VOHEA , TRUE SPICE
GEELONG
18
Demographic Profile of Geelong Today
The population of the municipality in 2010 was 220,068.
More than two thirds of the City's residents live in urban
areas. 10
One in five people that live in Geelong are from a culturally or
linguistically diverse background (CALD).
The 2006 Census showed:
• 15.8% of the City's residents are born overseas.
- 6.7% were from English speaking countries
- 9.1% speak a language other than English at home.
The main languages spoken are Italian, German,
Dutch, Greek and Serbian.
• 1.7% of those born overseas have arrived since 2001
• 68.1% of the City's residents profess
some religious affiliation
In recent years there has been an increase of people
arriving from Africa, Liberia, the Middle East and Burma.
These people include refugees and humanitarian entrants,
including about 30 unaccompanied refugee minors.
“Geelong is a good place,
very different from the
refugee camp. Here we
have freedom and people
are friendly.”
OH KLER
CITy OF
19
15.8%
RESIDENTS
BORN
RESIDENTS
WITH RELIGIOuS
OVERSEAS
AFFILIATION
ONE IN FIVE PEOPLE THAT LIVE IN
GEELONG ARE FROM A CULTURALLY
68.1%
OR LINGUISTICALLY DIVERSE
BACKGROUND (CALD)
Estimated arrivals since 2004
1,200 SKILLED MIGRANTS
AND THEIR FAMILIES
The largest group are from countries
including Ireland, UK and Scotland.
868 REFUGEE OR HUMANITARIAN
ENTRANTS
400 Karen and Kareni from Burma
300 Sudanese
81 Liberians
51 Congolese
41 Afghani
5 Iraqi
2000 INTERNATIONAL STUDENTS
ANNUALLY
Mostly from India, China,
Malaysia, Pakistan.
10 http://forecast2.id.com.au/default.aspx?id=268&pg=5000
20
Key Achievements in Multicultural Affairs
In practice and in spirit
Key Council Achievements in Multicultural Affairs
In order to express its support to the new and emerging
communities, not only in practical terms but also in spirit,
in 2002 the Council formally declared the City of Greater
Geelong as a "Refugee Welcome Zone", based on the
commitment of Council to welcome refugees into our
community and reaffirm the City of Greater Geelong's ongoing
commitment to cultural diversity and humanitarianism.11
CoGG proactively supports cultural diversity through many
direct and indirect activities. These are listed in detail in Table 1.
Involvement spans many departments within CoGG including
Family Services, Community Development, Arts and Culture,
Sport and Recreation, Leisure Services, Community Facilities,
Aged and Disability Services (including Home Care, Meals on
Wheels) and the Geelong Regional Library.
Key Achievements of Partner Organisations
Diversitat, formerly the Geelong Migrant Resource
Centre, was established 30 years ago by the Geelong
Ethnic Communities Council to help post war migrants
with welfare and community issues. Today, Diversitat
provides important education and training services, aged
care, youth services, arts, food services and community
radio for all sections of the community, including CALD
communities. The annual Pako Festa is one of its higher
profile events. It attracts more than 100,000 people to
celebrate diversity. Many CALD communities have created
their own associations, which serve the social, cultural,
sporting, recreational and welfare needs of their members.
Mainstream service providers are also important to our
CALD communities.
Table 1: Key CoGG Activities
Global Skilled Provincial Victoria program to attract and retain skilled migrants to fill skill shortages in the region
Aged and Disability Services, Home and Community Care Program Cultural Action Plan
Meals on Wheels program
Support to annual Pako Festa, and other cultural events
Whittington Community Renewal program supports the African refugees in providing free facilities and expertise
Safe Start Project which provides support to refugee Karen Families at Corio Bay Family Centre
Annual financial support to Neighbourhood Houses for inclusive programs/activities for the local communities
Municipal Early Years Plan includes a focus on diversity and inclusive practice
Supported Playgroup and Multicultural Playgroup
New Residents Aquatic Education Program, with YMCA & Diversitat teaches refugee children water safety skills
Financial and in kind support to key organisations, including Diversitat and United Way
Support to agencies/church groups and projects supporting CALD community in the north
Subsidised access to Community Halls and Buses for CALD communities to perform and express cultural practices
Ongoing support to Geelong Interfaith network
Councillor Community Grants Program of $240,000 per year to community groups
Community Arts and Festivals Grants Program of more than $220,000 per year
Youth Development Officer with a focus on diversity and place based community development officers
Welcome events for new arrivals to Geelong
Participation in various committees, including the Geelong Settlement Planning Committee
Annual contribution to Geelong Regional Library and additional programs for 2010-2011 for CALD inclusive initiatives
11 Council Report presented on 25 June 2002
CITY OF GREATER GEELONG
21
Developing the Multicultural Action Plan
Purpose and process
Purpose of the Multicultural Action Plan
The Multicultural Action Plan aims to:
•
•
•
•
•
foster unity
promote community harmony
support our cultural, linguistic and religious diversity
advance equality and human rights
boost Geelong competitive economic and multicultural
advantage
• help address demographic, social and economic
challenges of regional and rural Victoria
The plan will provide direction for CoGG in the areas of:
• Services - CoGG services and facilities, existing and future
• Access - ensuring equitable access to CoGG services
and facilities
• Support - implement actions that enhance access
and participation
• Respect and Recognition - activities promoting
diversity and enhancing harmony
“I love Geelong because it is a
peaceful place with friendly
people. It is the place to be.”
"
BAKULIKIRA BELGE BYAKWELI
22
Multicultural Action Plan Working Group
A Multicultural Action Plan Working Group (MAPWG) was
established to advise and guide CoGG in the development
and implementation of the Multicultural Action Plan.
MAPWG members were chosen for their expertise, ability
to engage local individuals and groups of CALD background
and ability to advise on priority areas.
Stages of Plan Development
The development of the MAP started with a review of
the available literature. We used various methods and
strategies to engage people and make them aware of the
MAP, including the use of 94.7 The Pulse to invite feedback.
Between January and May 2010 consultations were then
undertaken using the following methods:
Multicultural Action Plan Framework
The recommendations of the 2003 Victorian Multicultural
Commission (VMC) report on "Access, Services, Support,
Respect: Local Governments Response to Cultural Diversity
in Victoria" were adopted as the framework for the MAP.
•
•
•
•
•
The four planning themes are:
• Respect and Recognition - Respect is accorded to
local ethnic communities through recognition and
participation at CoGG and civic events, festivals and
programs
• Access and Equity - CALD communities have the same
access to and knowledge of CoGG services, role and
information as the rest of the community
• Responsive Services - CoGG services respond to
the needs of CALD communities across all population
demographics
• Support of Community - CoGG support in the form
of community grants and use of CoGG resources
and infrastructure is provided to CALD communities
to fit their representation and need within the local
community
CITY OF GREATER GEELONG
focus group discussions
interviews
surveys
informal conversations / discussions
random sample method survey at Pako Festa
More than 300 people from various organisations,
government departments and community groups
participated, including CoGG staff of City of Greater
Geelong. A broad spread of ages and CALD backgrounds
were represented. A full list of the participating
organisations can be found at Appendix 2.
The collected information was arranged under the four
planning themes.
23
Requirements for Successful Implementation
Meaningful achievements of the MAP implementation will
depend on partnerships among key community groups and
agencies, community organisations, government agencies,
businesses and the education sector.
We propose:
• establishment of a Multicultural Action Plan Advisory
Committee (MAPAC), composed of members of the
current MAPWG for the life of the implementation period
• cultivating positive working relationship with cross
divisional and external stakeholders to ensure a whole of
organisation approach
• support from high level CoGG management, including
the Executive Management Team
• monitoring, evaluating and reporting of the
implementation stages through the "tracking progress and
public reporting" framework.
The Multicultural Action Plan 2011-2014 implementation will
impact on budget and resource allocation. CoGG will consider
funding for MAP implementation as part of the annual budget
process.
“Geelong is a great place to
raise a family, feel safe and
feel like you are part of
a community.”
EMMA BOTTOMLEY
24
Multicultural
Action Plan
2011-2014
Geelong: a multi-faith city
FATHER IHOR HOLOVKO, UKRAINIAN CATHOLIC CHURCH
Access and Equity
CD
U
CMU
OD
U
RM
S
CS
U
AD
U
CD
U
ITU
CMU
1 Translate information on key CoGG services
and programs into mainstream and emerging
community languages, and distribute it using
culturally appropriate methods.
2 Establish a shared database of bilingual
CoGG staff who can assist Customer Service
staff with inquiries and referral. Recognise their
contribution, and provide relevant training and
a framework to manage expectations.
3 Make the CoGG website more inclusive
and accessible by including community
languages, demographics data and resources for
both CALD communities and CoGG staff.
CDu
CFu
Community Development Unit
Community Facilities Unit
KEY FOR
ABBREVIATIONS
AC
Arts and Culture Department
D
ADu
Aged and Disability
Unit
CALD Culturally
and Linguistically Diverse
CSu
CMu
COG
G
DIAC
EDu
FSu
5 Develop and provide a residents kit for new
CS
U
arrivals. Include information about CoGG and local CMU
services and potential investments opportunities. EDU
4 Pursue a regional interpreting/ translating
CD
U
service to make qualified interpreters and
AD
translators more available in the region. Geelong's U
shortages include Karen, Kareni, Dari, Nuer, Dinka,
Macedonian, Croatian, Italian, Dutch, and Russian.
BY
ACTION
Community Service Unit
Communication and Marketing Unit
City of Greater Geelong - Relevant Departments
Department of Immigration and Citizenship
Economic Development Unit
Family Services
Unit
G2
1
Neighbourhood Houses
Deakin University
S
Diversitat
DIA
C
MAC
Department of Community Development
and Planning (DPCD)
G2
1VMC
Diversitat
G2
1
G2
1
WITH
MEASuRES
GIN
G2
1
IT
LE
S
MACS
MAV
Geelong Interfaith Network
G21 Geelong Regional
Alliance
Information Technology
Leisure
Services
Multicultural Aged Care Services
Municipal Association of Victoria
Existing budget
Funding source to be identified
Explore existing materials used
by other Councils
Existing diversity budget
To be considered in
2011-12 budget process.
Improve on the already informal existing
database
Identified as one of the top six CMU
priority actions for next 12 months
MCO
ODu
RMS
SRu
YDu
YSu
2011-2014
2011-2014
201
1
2011-2012
2011-2012
WHEN
Mayor and Councillors Office
Organisation Development Unit
Risk Management
Services
Sports and Recreation Unit
Youth Development
Unit
Youth Services
Unit
Enhanced skilled migrant attraction and
retention initiatives
New residents kit has been developed,
publicised and distributed to CALD groups
Partnership formed with G21 and relevant
stakeholders to implement action
Investigated opportunities
to include data from relevant sources
Improved accessibility to demographics
CoGG website updated to include key
community languages and appropriate
resources and/or links to resources
Annual training provided
to bilingual staff
A process in place for ongoing update
Updated database
Information on key CoGG services
translated and distributed to CALD groups
To be considered in future budget process Website updated to include diversity page
FuNDED BY
objective: To overcome barriers to access and knowledge of CoGG services and information by CALD communities.
action 2
26
Access and Equity (continued)
CDu
CFu
Community Development Unit
Community Facilities Unit
KEY FOR
ABBREVIATIONS
AC
Arts and Culture Department
D
ADu
Aged and Disability
Unit
CALD Culturally
and Linguistically Diverse
10 Include CALD population in CoGG research
projects and consultations.
CSu
CMu
COG
G
DIAC
EDu
FSu
CD
U
CS
U
CoG
G
9 Strengthen links with specialist agencies to boost CDU
new and emerging communities. Activities may
OD
U
include:
G2
1
• a "Face to Service" tour of CoGG services
for new arrivals
• leadership with a focus on women
• public speaking
• work readiness
• Australian culture
• roles of the three levels of Government
• how Australian systems work including
education, criminal justice and health
Community Service Unit
Communication and Marketing Unit
City of Greater Geelong - Relevant Departments
Department of Immigration and Citizenship
Economic Development Unit
Family Services
Unit
Diversitat
Gordon Institute
Deakin University
G2
1
Neighbourhood Houses
Department of Justice
Victoria Police
Diversitat
G2
1
Neighbourhood Houses
Deakin University
Diversitat - 94.7 The Pulse radio
8 Develop a CALD communication strategy aiming for: CDU
• positive media portrayal of
CMU
CALD population
• international signage and signage
in different languages
• CALD-inclusive community notice boards
Local members of
Parliament
Neighbourhood Houses
Volunteering Geelong
Diversitat
G2
1
CD
U
AC
D
6 Review CoGG grants programs to improve
promotion to and access by CALD communities.
Look at and apply ways to help non-reading
people or people with English as their second
language.
WITH
7 Improve communications with CALD communities ITU
by equipping staff with computer technology,
CS
software, visual aids and information in different CMU U
languages.
BY
ACTION
Increased non-CALD applications
that include CALD communities in
their projects
Increased enquiries and successful
applications from CALD community groups
MEASuRES
Geelong Interfaith Network
G21 Geelong Regional
Alliance
Information
Technology
Leisure
Services
Multicultural Aged Care Services
Municipal Association of Victoria
GIN
G2
1
IT
LE
S
MACS
MAV
Explore funding
opportunities with VMC
if applicable
Within existing budget
MCO
ODu
RMS
SRu
YDu
YSu
Ongoing
Ongoing
Ongoing
2011-2012
2011-2014
WHEN
Mayor and Councillors Office
Organisation Development Unit
Risk Management
Services
Sports and Recreation Unit
Youth Development
Unit
Youth Services
Unit
Activity designed to increase CoGG staff
awareness of strategies to effectively
consult CALD groups
At least one CALD
specific research project undertaken
Annual workshop held
for CALD community
More CALD-inclusive signage displayed
on community notice boards
More messages broadcast
Increased use of 94.7 The Pulse radio
and
other media
To be considered as part of the 2011-2012 Evidence of new technology implemented
(IT Unit and Customer Service Units)
and utilised
Existing staffing
FuNDED BY
objective: To overcome barriers to access and knowledge of CoGG services and information by CALD communities.
action 2
27
Responsive Services
CoG
G
CD
U
ED
U
CMU
2 Recognise and address needs of CALD
communities in all relevant CoGG policies,
procedures and future planning considerations.
3 In partnership with key businesses and
service agencies, promote Geelong to all
CALD communities as a destination of choice
highlighting its cultural diversity, benefits for
skilled migration, international studies and
investment opportunities.
CDu
CFu
Community Development Unit
Community Facilities Unit
KEY FOR
ABBREVIATIONS
AC
Arts and Culture Department
D
ADu
Aged and Disability
Unit
CALD Culturally
and Linguistically Diverse
5 Make emergency communication strategies
(such as use of advanced mobile and internet
technology) quick and accessible.
CSu
CMu
COG
G
DIAC
EDu
FSu
CD
U
CMU
ITU
YD
U
S&R
LE
S
1 Tailor sporting and recreational activities to the
needs of CALD groups including refugee women
and young people who might not participate in
activities due to their religion or culture.
4 Partner with community organisations to respond CDU
to racism and safety concerns particularly in the
northern suburbs.
BY
ACTION
Community Service Unit
Communication and Marketing Unit
City of Greater Geelong - Relevant Departments
Department of Immigration and Citizenship
Economic Development Unit
Family Services
Unit
G2
1
Diversitat
Church Groups
Neighbourhood Houses
School community
G2
1Dept. of Justice
GIN
G2
1
IT
LE
S
MACS
MAV
Geelong Interfaith Network
G21 Geelong Regional
Alliance
Information Technology
Leisure
Services
Multicultural Aged Care Services
Municipal Association of Victoria
Explore possible funding opportunities,
if applicable
Other relevant govt. funding
Deakin University
DIA
C
Geelong Police
Use of existing resources
Diversitat
agencies
G2
1Relevant businesses and
Deakin University
Diversitat
Use of existing structures, frameworks
and resources
Funding opportunities with Sports
Without Borders
YMC
A
Use of existing structure and resources
Leisure Networks
FuNDED BY
Diversitat
WITH
objective: To ensure an orgnisation-wide approach to inclusive service planning, design and
delivery
in response to CALD community
needs.
action 3
MCO
ODu
RMS
SRu
YDu
YSu
2011-2013
Ongoing
Ongoing
Ongoing
Ongoing
WHEN
Mayor and Councillors Office
Organisation Development Unit
Risk Management
Services
Sports and Recreation Unit
Youth Development
Unit
Youth Services
Unit
Evidence of technology used and
implemented with relevant stakeholders
Two annual initiatives implemented
Number of initiatives in partnership with
relevant agencies targeting schools and
other public places
Designed brochure distributed
to key stakeholders
Increased access and participation
of CALD community groups in CoGG
consultations
Increased number of CALD group
accessing CoGG recreational and
sporting activities
At least two tailored activities/programs
held each year.
MEASuRES
28
Responsive Services (continued)
CS
U
OD
U
CD
U
OD
U
CD
U
7 Look at designating a Customer Service office as
the first point of contact for information for new
arrivals.
8 Review how CoGG recruits and selects staff to
make sure the workforce represents the diverse
community.
9 Look at ways to expand CALD work experience
and volunteering within CoGG.
10 Work with Family, Youth, Economic Development,
Health and Local Laws, Sports and Recreation
services to better engage CALD community and
increase their participation in programs and
services.
CSu
CMu
COG
G
DIAC
EDu
FSu
CD
U
OD
U
6 Build CoGG capacity to understand and respond
to CALD needs via ongoing customised training
and awareness including:
• cross-cultural understanding
• pre-arrival experiences of refugee and
humanitarian entrants and migrants
• how to effectively use interpreter,
phone interpreter and translation services
• professional development workshops
focussing on engaging and working
effectively with CALD communities
• activities through Well for Life and
Healthy Choices, Healthy Communities
KEY FOR
ABBREVIATIONS
AC
Arts and Culture Department
D
ADu
Aged and Disability
Unit
CALD Culturally
and Linguistically Diverse
CDu
Community Development Unit
CFu
Community Facilities Unit
BY
ACTION
Community Service Unit
Communication and Marketing Unit
City of Greater Geelong - Relevant Departments
Department of Immigration and Citizenship
Economic Development Unit
Family Services
Unit
Community groups
Relevant
agencies
Multicultural
Diversitat
Volunteering Geelong
Department of Innovation, Industry and
Regional Development (DIIRD)
G2
1Barwon Health
Neighbourhood Houses
VM
C
Victorian Interpreter and Translator service
Diversitat
WITH
GIN
G2
1
IT
LE
S
MACS
MAV
Geelong Interfaith Network
G21 Geelong Regional
Alliance
Information Technology
Leisure
Services
Multicultural Aged Care Services
Municipal Association of Victoria
Use of existing resources and structures
Use of existing structure
Explore funding by DIIRD
Business Case prepared as
necessary
To be considered as part of
the
2011-2012 budget process.
Use of existing structure and
human resources
To be considered as part of
the
2011-12 budget
process
FuNDED BY
objective: To ensure an orgnisation-wide approach to inclusive service planning, design and
delivery
in response to CALD community
needs.
action 3
MCO
ODu
RMS
SRu
YDu
YSu
Ongoing
Ongoing
2011-2013
Ongoing
Ongoing
WHEN
Mayor and Councillors Office
Organisation Development Unit
Risk Management
Services
Sports and Recreation Unit
Youth Development
Unit
Youth Services
Unit
accessing CoGG programs and services
Current levels of service usage
documented
Increased number of CALD group
Increased number of CALD group doing
work experience or volunteering at CoGG
Increased number of CALD group
applying for CoGG positions
Diversity profile of CoGG staff established
Viability of City Hall Customer Service as
the official point of contact determined
Staff cultural diversity training
has been implemented and evaluated
CoGG Induction Program
incorporating
cultural diversity issues and needs
implemented
MEASuRES
29
Responsive Services (continued)
BY
CDu
CFu
Community Development Unit
Community Facilities Unit
CSu
CMu
COG
G
DIAC
EDu
FSu
CD
U
14 Look at seeking funds to appoint a Council
Community Development Officer with Cultural
Diversity responsibilities to support, engage,
advocate for and coordinate activities related
to CALD communities
KEY FOR
ABBREVIATIONS
AC
Arts and Culture Department
D
ADu
Aged and Disability
Unit
CALD Culturally
and Linguistically Diverse
AC
D
CD
U
13 Consult with Geelong Regional Library regarding
opening hours, access and increased access to
resources for CALD communities, for example:
• international magazine swap program
• large print books for older people and
those with vision impairment
• resources in CALD communities' first
language (eg) Swahili, Kareni and Karen
12 Look at ways to establish CALD groups and CoGG CDU
staff (corporate volunteering) to support new
FS
U
arrivals with basic settlement support needs
OD
U
including safe use of utilities and tips on making
the household safe, particularly for children, for
example, a Council Volunteer Program or "Buddy
Program"
11 Develop a tool kit for CoGG staff on ways to better CDU
engage and work with CALD community including ODU
how to make service provision user friendly.
CS
U
ACTION
Community Service Unit
Communication and Marketing Unit
City of Greater Geelong - Relevant Departments
Department of Immigration and Citizenship
Economic Development Unit
Family Services
Unit
Geelong Regional Library Corporation
Neighbourhood Houses
Diversitat
Geelong Interfaith Network
G2
1
Volunteering Geelong
Diversitat
Municipal Association
of Victoria
WITH
GIN
G2
1
IT
LE
S
MACS
MAV
Geelong Interfaith Network
G21 Geelong Regional
Alliance
Information Technology
Leisure
Services
Multicultural Aged Care Services
Municipal Association of Victoria
To be considered as part of the
2011-12 budget process
Use of existing structure and resources
Explore funding
opportunities with
VMC / DIAC
FuNDED BY
objective: To ensure an orgnisation-wide approach to inclusive service planning, design and
delivery
in response to CALD community
needs.
action 3
MCO
ODu
RMS
SRu
YDu
YSu
2011-2012
2011-2012
Ongoing
2011-2013
WHEN
Mayor and Councillors Office
Organisation Development Unit
Risk Management
Services
Sports and Recreation Unit
Youth Development
Unit
Youth Services
Unit
Appointment of a Community
Development Officer with diversity
responsibilities
Increased number of large print materials
and in communities' first language made
available
International swap
magazine
initiative established
Extended opening hours implemented
Successful initiative with partner agencies
for such programs
Relevant toolkit designed and
distributed to CoGG
MEASuRES
30
Support to Community
CDu
CFu
Community Development Unit
Community Facilities Unit
KEY FOR
ABBREVIATIONS
AC
Arts and Culture Department
D
ADu
Aged and Disability
Unit
CALD Culturally
and Linguistically Diverse
4 Make ongoing active contribution to committees, CDU
networks and like forums including Geelong
Settlement Planning Committee, Victorian
Local Government Multicultural Issues Network
(VLGMIN) and Freedom from Discrimination
Action Group.
CSu
CMu
COG
G
DIAC
EDu
FSu
Community Service Unit
Communication and Marketing Unit
City of Greater Geelong - Relevant Departments
Department of Immigration and Citizenship
Economic Development Unit
Family Services
Unit
Neighbourhood Houses
CALD community groups
Diversitat
Relevant agencies
CD
U
CF
U
SR
U
LE
S
YS
U
CD
U
CF
U
2 Strengthen links with other service providers and
community agencies (including sporting clubs,
police, and schools) to support resource needs of
CALD communities.
3 Support new CALD arrivals (especially refugee
and humanitarian entrants, asylum seekers
and emerging minority groups) to access CoGG
venues, facilities and community buses (for
example, rent-free in the first few months).
Diversitat
CD
U
ED
U
1 Continue to recognise the lead role played by
the Geelong Ethnic Communities Council in the
settlement of CALD communities in Geelong
and look at ways to support and improve
settlement outcomes for the best interests
of the communities.
WITH
BY
ACTION
Geelong Interfaith Network
G21 Geelong Regional
Alliance
Information
Technology
Leisure
Services
Multicultural Aged Care Services
Municipal Association of Victoria
GIN
G2
1
IT
LE
S
MACS
MAV
Existing budget
Use of existing budget and
community facilities
Use of existing resources
Through Geelong Settlement Planning
Committee and other avenues
FuNDED BY
objective: To ensure that CoGG provides support to CALD communities to fit their needs.
action 4
MCO
ODu
RMS
SRu
YDu
YSu
Ongoing
Ongoing
Ongoing
Ongoing
WHEN
Mayor and Councillors Office
Organisation Development Unit
Risk Management
Services
Sports and Recreation Unit
Youth Development
Unit
Youth Services
Unit
Evidence of ongoing participation
5 x free use of CoGG facilities for
each newly arrived CALD group
Increased awareness of CoGG facilities
within CALD community
Increased access by CALD groups
of CoGG facilities
A Memorandum of Understanding
between Diversitat and CoGG established
MEASuRES
31
1
Support to Community (continued)
CD
U
AD
U
FS
U
5 Advocate, where appropriate, with other levels
of government for:
• aged care services in relation to cost
and access
• transport in relation to hours of operation,
concession for international students,
bus time table readability, safety and
good practice
• information at bus stops about locations
of public phones
• additional funds for increasing interpreting
needs and supported play groups for
growing numbers of new arrivals with
large families
• targeted funding for CALD sustainable,
specific and inclusive projects, for example,
for elderly members of the Karen, Kareni,
Sudanese and asylum seekers
CDu
CFu
Community Development Unit
Community Facilities Unit
KEY FOR
ABBREVIATIONS
AC
Arts and Culture Department
D
ADu
Aged and Disability
Unit
CALD Culturally
and Linguistically Diverse
CSu
CMu
COG
G
DIAC
EDu
FSu
6 Look at ways to respond to the culture specific needs CDU
of CoGG facility users including:
CF
U
• long and short term hirers requiring
storage space and commercial kitchen
• elderly community groups owning their
own facilities but struggling to pay CoGG
rates and maintain their buildings
BY
ACTION
Community Service Unit
Communication and Marketing Unit
City of Greater Geelong - Relevant Departments
Department of Immigration and Citizenship
Economic Development Unit
Family Services
Unit
CALD community groups
Diversitat
Other relevant agencies
Neighbourhood Houses
United
Way
Ethnic Communities
Council of Victoria
MAC
S
Deakin University
State and
Federal
Government Departments
WITH
GIN
G2
1
IT
LE
S
MACS
MAV
Geelong Interfaith Network
G21 Geelong Regional
Alliance
Information Technology
Leisure
Services
Multicultural Aged Care Services
Municipal Association of Victoria
Existing human resources
Use of CoGG's advocacy role and
available
human resources
FuNDED BY
objective: To ensure that CoGG provides support to CALD communities to fit their needs.
action 4
MCO
ODu
RMS
SRu
YDu
YSu
Ongoing
Ongoing
WHEN
Mayor and Councillors Office
Organisation Development Unit
Risk Management
Services
Sports and Recreation Unit
Youth Development
Unit
Youth Services
Unit
Evidence of initiatives established
Increased funding secured from other levels
of government for appropriate initiatives
Evidence of CALD issues being
addressed
as a result of CoGG representation
Information and update provided to
CALD communities
Evidence of increased CoGG involvement
/ participation in network meetings, policy
planning workshops and training sessions
MEASuRES
32
33
Contributing to the
local community
“Geelong is a healthy place
to grow. I have made great
friends through sports and
the opportunity to play soccer
at State level.”
VEEJESH M
Photo: instant Photos Australia
35
References
State Government of Victoria (1989)
'The Local Government Act 1989'
◊ http://www.legislation.vic.gov.au/Domino/
Web_Notes/LDMS/PubLawToday.nsf/95c4
3dd4eac71a68ca256dde00056e7b/7c5beb
b7e8e027d3ca2576b900109412%21OpenD
ocument
Victorian Multicultural Commission (2009)
"All of Us: Victoria Multicultural Policy"
◊ http://www.multicultural.vic.gov.au/all-of-us/
the-policy
Centre for Multicultural Youth Issues (2007)
"Inclusive Local Government: A guide to good
practice strategies for engaging young people
from refugee and migrant backgrounds in local
services"
◊ http://www.cmy.net.au/Assets/179/1/
Inclusive_Local_Government_guide.pdf
Victorian Health Promotion Foundation (2009)
"Building on Our Strengths: A framework to
reduce race-based discrimination and support
diversity in Victoria"
◊ http://www.vichealth.vic.gov.au/en/
Publications/Freedom-from-discrimination/
Building-on-our-strengths.aspx
City of Greater Geelong (2009)
Annual Report 2009-2010
◊ http://www.geelongaustralia.com.au/council/
reports/services/article/8cd3d8632ca03c0.
aspx
Diversitat website
◊ http://www.diversitat.org.au/
Victorian Multicultural Commission (2003)
"Access, Services, Support, Respect: Local
Government Response to Cultural Diversity in
City of Greater Geelong (2009)
Victoria"
"City Plan 2009 - 2013: The Best Place to Live"
Municipal Association of Victoria (2007)
"Statement of Commitment to Cultural Diversity"
◊ http://www.mav.asn.au/
CA256C320013CB4B/Lookup/commitm
◊ http://www.geelongaustralia.
com.au/common/Public/
Documents/8cbc6f7d6c33fe3-City%20
Plan%202009%20-%202013.pdf
entculturaldiversity/$file/Statement%20
of%20Commitment%20to%20Cultural%20
Diversity.pdf
Settlement and Transition"
◊ http://www.cmy.net.au/Assets/213/1/youth_
in_australia_settlement_and_transition_
Norman Houghton (2003)
"Geelong: A Short History" published by Geelong
Heritage Centre, Gordon Print
City of Greater Geelong (2006)
"Municipal Early Years Plan: Creating
Communities for Children"
Steve Francis & Sarah Cornfoot (2007)
"Multicultural Youth in Australia:
Australian Bureau of Statistics (2006)
"Census of Population and Housing"
◊ http://www.geelongaustralia.
com.au/common/Public/
Documents/8cbb994e51d47e3-MEYP.%20
Creating%20Communities%20for%20
Children.pdf
october_2007.pdf
Community Relations Commission for a
Multicultural NSW (2003)
"Implementing the Principles of Multiculturalism
Locally: A Planning Framework for Councils"
◊ http://www.crc.nsw.gov.au/publications/
documents/implementing_the_principles_of_
multiculturalism_locally
Ian Wynd (1971)
"Geelong - The Pivot" published by Geelong
Historical Society
Norm Gibson (1988)
"A Fresh Start in a New Land", Rowick Printers
36
Appendices
Access
Access refers to the services being available to
Cultural Diversity
Culture: The United Nations: Article 1 of the
Ethnic
Ethnic is a term used to refer to the identity
everyone who is entitled to them and should be
Universal Declaration on Cultural Diversity
of groups and communities based on shared
free of any form of discrimination, irrespective of
Identity, Diversity and Pluralism identifies,
characteristics such as language, cultures,
the person's country of birth, language, culture,
"cultural diversity: the common heritage of
religion, history, geographic origin or social
race or religion.
humanity." Culture takes diverse forms across
traditions. However, in Australia this term is
Assimilation
time and space. This diversity is embodied in the
mostly used to refer to immigrants of non-English
As opposed to multiculturalism, assimilation
uniqueness and plurality of the identities of the
speaking background or their descendants. It
refers to the expectation whereby minority
groups and societies making up humankind. As
is not used to refer to people of Anglo-Celtic
groups are expected to give up their distinctive
a source of exchange, innovation and creativity,
origin of any generation in Australia, although it is
linguistic, cultural and social characteristics and
cultural diversity is as necessary for humankind
important to note that everybody has an ethnicity
become indistinguishable from the majority of the
as biodiversity is for nature. In this sense, it is
or an ethnic belonging.
population.
the
common heritage of humanity and should be
Asylum Seekers
recognised and affirmed for the benefit of present
Asylum seekers are people who have applied for
and future generations."
protection and are waiting for a determination
after arrival in Australia. Many of them enter
Cultural Group
Individuals who share a common culture,
Australia as students or visitors and some arrive
including certain behaviours, knowledge, values,
unauthorised. However, not all asylum seekers will
skills assumptions and expectations.
be given refugee status.
(Source: Institute for Cultural Partnerships):
(Source: Refugee Council of Australia)
◊ http://www.culturalpartnerships.org/
pruductspubs/glossary.asp.
of their status. They seek refugee status
Culture
Any patterned set of behaviours, knowledge,
First Generation Migrant
An immigrant / migrant born overseas.
Humanitarian Entrant
There are a number of Humanitarian Entrant visa
categories including refugees, asylum seekers,
Women at Risk, and Special Humanitarian
Program Visa Holders. Asylum seekers, have
arrived in Australia without recognition of refugee
status, and are placed on interim visas.
(Source: Steve Francis & Sarah Cornfoot, October
2007 "Multicultural youth in Australia: Settlement and
Transition")
Migrants / Immigrants
by a particular group of people.
Culturally and Linguistically Diverse
(CALD)
There are differing views as to what constitutes
(Source: Institute for Cultural Partnerships)
a CALD background. The distinguishing features
who leaves his or her country for a range of
include, but are not limited to:
• Country of origin
• Languages spoken at home
personal, social and economic reasons. Migrants
values, beliefs, experiences and traditions shared
◊
http://www.culturalpartnerships.org/
pruductspubs/glossary.asp.
•
•
•
have usually been able to prepare for their
Family ties
departure and are usually able to return to their
Cultural and religious background
country of origin. However, young people who
Self identification
migrate with families may have had little choice
Equity
in the decision to migrate. Further, distinctions
The term emphasises fairness in process and
between "migrant" and "refugee" may be blurred
outcome, such as equal access to government
as many migrants have had similar experiences to
services, which should be developed and
refugees but were able to access other migration
delivered on the basis of fair treatment of clients
processes.
who are eligible to receive them. The term also
(Source: Steve Francis & Sarah Cornfoot, October
refers to the allocation of public resources fairly. It
2007, "Multicultural youth in Australia: Settlement and
is important to note however, that equity may not
Transition")
guarantee equal results.
CITY OF GREATER GEELONG
A migrant or immigrant is identified as a person
37
Multiculturalism
The Federation of Ethnic Communities' Councils
New / Small and Emerging Communities
The broad definition of the term includes those
Religion
of Australia (FECCA) defines multiculturalism
communities who have recently arrived in
ideas and / or practices that involve issues of
through the following statements:
Australia, are still settling with no support or
personal conviction, conscience or faith that
family networks. They lack familiarity with the
relate to the nature and place of humanity in
Multiculturalism acknowledges, accepts and
systems and mainstream services and may
the universe. It may also refer to the relation
respects the cultural, ethnic, religious and
require time and assistance to settle.
of humanity to things supernatural, and that
•
linguistic diversity of contemporary Australia.
•
Multiculturalism acknowledges the unique
position of our indigenous Australians as First
Nation people.
•
Multiculturalism provides a framework for
the just and equitable access to national
resources, inclusive decision-making, and the
rights of all to live without fear of prejudice,
discrimination and vilification.
•
It may be defined as a particular collection of
encourage or require adherents to observe
Non-English Speaking Background
(NESB)
This describes people who have been born
overseas or whose parents or grandparents
were born overseas and whose first language is
not English. It may also mean that the cultural
background of the person is non Anglo-Celtic.
particular standards or codes of conduct
or participate in specific practices having
supernatural significance. These ideas or
practices are held by an identifiable group who
see them as a religion or system of beliefs.
(HREOC 1998)
Second Generation Migrant
Australian born children of immigrant parents.
Multiculturalism recognises and promotes
Race-based Discrimination
Discrimination refers to those behaviours or
the socio-economic potential of diversity and
practices that result in avoidable and unfair
facilitates and supports participation of all
Unaccompanied Refugee Minor
inequalities across groups in society based on
Australians in building a strong, harmonious
Unaccompanied Minors are young people (under
race, ethnicity, culture or religion. Discrimination
and fair community.
18) who have arrived in Australia with no close
can either be direct or indirect.
adult relative able or willing to care for them. They
Racism
usually become ‘wards of the state’ through the
Refugee Minor Program.
The Multicultural Victoria Act 2004 uses the
following terms to describe the core principles
Racism is a belief that human races have
of multiculturalism:
respective cultures, usually involving the idea
2) Parliament further recognises that all
Victorians come from diverse cultural,
religious, racial and linguistic backgrounds
and values the richness that such diversity
brings to the Victorian community;
3) (a) All individuals in Victoria are entitled
distinctive characteristics, which determine their
that one's own race is superior and has the right
to rule or dominate others. Racism is a barrier
which sometimes is built into and supported by
our social, political and economic systems and
institutions.
to mutual respect and understanding
Refugee
The United Nations 1951 Convention Relating
regardless of their cultural, religious, racial
to the Status of Refugees, to which Australia is
and linguistic backgrounds;
a signatory, defines refugees as: those who
(b) All individuals and institutions in Victoria
should promote and preserve diversity
and cultural heritage within the context
of shared laws, values, aspirations and
responsibilities;
are
"outside their country of nationality or their usual
country of residence and are unable or unwilling
to return or to seek the protection of that country
due to a well-founded fear of being persecuted for
reasons of race, religion, nationality, membership
(c) All individuals in Victoria (regardless of
background) have shown that they can
of a particular social group, or political opinion".
work together to build a positive and
those with "refugee-like experience" regardless of
progressive future and this cooperation
visa classification.
is to be encouraged so as to enhance
Victoria as a great place in which to live,
work, invest and raise a family; and
(d) All individuals in Victoria are equally
entitled to access opportunities and
participate in and contribute to the social,
cultural, economic and political life of
this State.
(Source Multicultural Victoria Act no.100/2004 Part 2)
Throughout this document "refugees" refers to
(Source: Steve Francis & Sarah Cornfoot, October
2007 "Multicultural youth in Australia: Settlement and
Transition")
38
List of Abbreviations
List of Consulted Organisations
ABS
Australian Bureau of Statistics
List of government and non government
CALD
Culturally and Linguistically Diverse
CoGG
City of Greater Geelong
DIAC
Department of Immigration and
Citizenship
organisations, community groups and agencies
consulted to gather information to inform the
City of Greater Geelong Multicultural Action Plan
2011-2014:
DIIRD
Department of Innovation, Industry
and Regional Development
DPCD
Department of Planning and
Community Development
ECCV
Ethnic Communities Council of Victoria
FECCA
Federation of Ethnic Communities'
Council of Australia
GIN
Geelong Interfaith Network
HREOC
Human Rights and Equal Opportunity
Commission
IT
Information Technology
MACS
Multicultural Aged Care Services
MAP
Multicultural Action Plan
MAPAC
Multicultural Action Plan Advisory
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•
•
•
•
•
Geelong Ethnic Communities Council
members
Geelong Settlement Planning Committee
young CALD people
Skilled migrants
MACS service users
Community Aged Care Package / Extended
Aged Care at Home package provider network
•
•
•
G21
Cloverdale Community Centre
Department of Planning and Community
Development
•
Diversitat Immigration and Community
Services
•
•
•
Geelong Police
Geelong Interfaith Network
Deakin University International Students
The following City of Greater Geelong
departments and units were also consulted:
Committee
MAPWG Multicultural Action Plan Working
Group
MAV
Municipal Association of Victoria
NESB
Non-English speaking background
SWB
Sports Without Borders
TAFE
Technical and further education
VITS
Victorian Interpreting and Translating
Service
VMC
Victorian Multicultural Commission
CITY OF GREATER GEELONG
•
•
•
•
•
•
•
•
•
•
Organisational Department
Aged and Disability Services
Community Development
Customer Service
Arts and Culture
Health and Local Laws
Sport and Recreation
Leisure Services
Family Services
Youth Development
We are Geelong
CITyOf GREATER GEELONG
PO BOx 104
GeelOnG 3220, australia
tel: 03 5272 5272 Fax:
03 5272 4855
www.geelongaustralia.com.au
contactus@geelongcity.vic.gov.au
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