POSITION TITLE
Team Leader Waste Service Delivery
POSITION NUMBER:
1588
CLASSIFICATION/BAND:
City of Greater Geelong Enterprise Agreement (as
amended from time to time)
Band 7 Salary $78,414.74 to $87,096.90 per
annum, plus superannuation
STATUS:
Permanent full-time position
DIVISION:
City Services
DEPARTMENT:
Environment and Waste Services
APPROVED BY:
Jamie Westhorpe
DATE APPROVED:
November 2014
POSITION OBJECTIVE:
Manage the landfill, transfer, haulage, resource recovery and green waste services for the
Municipality, providing viable, quality services that comply with Council policy and legislative
requirements.
Oversee Council’s commercial waste collection, litter collection and public place waste services to
deliver cost-effective, responsive services that support Council’s business planning objectives and
external regulatory requirements.
THE CITY OF GREATER GEELONG:
The City of Greater Geelong is one of the largest local government areas in Victoria. The City
provides more than 120 services to the municipality which has a population of more than 200,000.
The City has an annual budget of $229 million and employs over 2000 staff. It also utilises a large
number of volunteers. The organisation has five divisions: Community Services; Corporate
Services; Economic Development, Planning and Tourism; City Services and Projects, Recreation
and Central Geelong.
Geelong:
Located 75 kilometres from Melbourne, Geelong is Victoria’s second largest city and is renowned
for its stunning north facing waterfront which overlooks Corio Bay. Geelong is a vibrant
cosmopolitan city with a relaxed coastal flavour. It is recognised as offering one of the best
lifestyles in Australia. Geelong has all the modern amenities of larger cities, combined with a clean
and healthy environment.
Just minutes away from the city centre are kilometres of pristine beaches, charming seaside
townships and unspoilt rural hinterland.
Geelong is also the gateway to the famous Great Ocean Road and some of the best surf beaches
in the world.
The City offers excellent educational opportunities. Geelong Grammar, Geelong College, The
Gordon and Deakin University are just some of the schools and tertiary institutions in the region.
ORGANISATION ENVIRONMENT:
Geelong is among the largest of 79 Councils which collectively represent approximately 5 million
Victorians. While each Council is independent, there are common rules, mainly in the form of
State Legislation, which provide the framework in which Councils operate.
Our Vision:
Greater Geelong: building our community through enterprise, opportunity and innovation in a
quality environment.
Our Mission:
We will focus on developing and maintaining effective working relationships to deliver Council's
strategic directions and high quality services that meet the changing needs of our community.
Values and Behaviours:
Values form the basis of our behaviour; they add meaning to work and they provide a basis for
consistent planning and decision making across the organisation. The City of Greater Geelong
aims to foster a culture that embraces the organisation values being Integrity, Responsibility,
Innovation and Respect. All employees should demonstrate the behaviours that come from
these values when carrying out their work.
ORGANISATION RELATIONSHIP:
This position is part of the City Services Division which comprises the following departments:

Engineering Services

Environment and Waste Services

Infrastructure Operations

Parks and Support Services
Reports To:
Directly Manages:
Internal Liaisons:
External Liaisons:
Coordinator Waste Management Services.
Business Operations Commercial Waste Officer, Drysdale Landfill
Supervisor, Business OperationsGreen Waste Services Officer, Waste
Management and Technical Support Officer.
Waste Management Services staff, City Services staff, Customer Service,
Finance, HR, OH&S and other Council Staff.
Ratepayers and businesses, Contractors, Regulatory Agencies, Relevant
Local Councils, and State and Federal Departments.
KEY RESPONSIBILITIES:
Service Delivery
1. Provide high-level management of services to ensure they operate efficiently, cost effectively
and safely. The services include landfill sites, transfer stations, haulage, green waste
management, resource recovery, commercial waste collection, litter collection, public place
waste collection (including litter recycling, dog waste bins, and cigarette butt bins).
2. Coordinate the development and implementation of procedures and practice guidelines for the
operation of services, and ensure compliance and consistency of practice.
3. Support staff in the day-to-day delivery of services, in relation to process, practice, compliance
and reporting requirements and customer service.
4. Ensure adherence to targets and performance indicators and adherence to internal and
external reporting requirements.
5. Develop and oversee implementation of solutions to complex issues relating to the operation
of services.
6. Development of service budgets and costing models. Monitor service budgets, analyse and
report results and variances and oversee corrective action as required. Ensure adherence to
Council’s financial procedures.
7. Adherence to all Council’s policies and procedures as relevant to this position.
8. Carry out other duties as deemed reasonable and appropriate to the role as directed from time
to time.
Leadership
1. Provide leadership and support to direct reports, implementing appropriate staff and
performance development programs and support effective succession planning.
2. Develop and implement strategic planning objectives for services and establish frameworks for
staff development and performance across the areas of responsibility.
3. Undertake business planning to set and then achieve performance targets, implement
strategic planning objectives and guide and review the work of direct reports.
4. Assist the Coordinator Waste Management Services with developing service improvements,
business planning and strategic planning for the development of waste services.
5. Collaborate with the Team Leader, Contract Management on the development of contract
specifications and assist with retendering processes.
6. Develop and maintain positive and effective relationships with ratepayers, commercial
business, contractors and other stakeholders.
7. Work in collaboration with other senior members of the Team to contribute to the identification
and implementation of strategic directions and achievement of goals and actions identified in
the Business Plan.
KEY SELECTION CRITERIA:
1.
Relevant tertiary qualifications and relevant experience, or extensive experience, including in
supervising and operating a waste management service or similar, with demonstrated
people management and leadership skills.
2.
Demonstrated knowledge of the application of relevant legislation, policy, guidelines and
standards related to waste management services.
3.
Commitment to innovation, quality and continuous improvement principles.
4.
Highly developed analytical and investigative skills to enable the development of solutions to
problems and opportunities.
5.
Demonstrated experience in contributing to policy development and designing and
implementing systems, procedures and guidelines.
6.
Experience in financial and resource management and budget performance.
7.
Demonstrated high-level written and oral communication skills, including the ability to gain
cooperation and work effectively and collaboratively with stakeholders.
ACCOUNTABILITY AND EXTENT OF AUTHORITY:
The incumbent is accountable for:

Working with the Coordinator in the development of strategy and policy.

Implementing policy and developing procedures, systems, service development and
guidelines.

Service development and the co-ordination of service delivery.

Allocation of resources to meet changing service delivery needs.

Displaying and promoting Council Values.

Maintaining a knowledge of, and working within, Council Policies and Procedures.

Accountable for creating and capturing accurate and complete records of the business
activities related to this position, in accordance with approved policy and procedures. This is
applicable to both hardcopy and electronic information, including email.
JUDGEMENT AND DECISION MAKING:

Determine appropriate responses to safety and compliance issues.

Apply problem solving skills and independent judgement based on conceptual understanding
of theory and precedent.

May improve or adapt the implementation of polices, procedures and methodologies for new
situations and determine when it is appropriate.

Guidance not always available.
SPECIALIST SKILLS AND KNOWLEDGE:

A conceptual understanding of the issues relevant to waste management, including public
policy approaches and Council’s broad goals and aspirations in relation to sustainability and
resource management.

Working knowledge of, and ability to comply with, the regulatory framework applying to waste
management, including legislation, codes and standards.

Sound experience in service delivery and financial management skills.

Demonstrated experience in developing and implementing policy, strategies and procedures
relevant to waste management services.

An understanding of Council’s strategic planning objectives, policies and procedures.

Computer literacy and experience with relevant software.
MANAGEMENT SKILLS:

Sound leadership skills and understanding of HR policies and procedures and the
implementation of these.

Project management skills and the ability to coordinate the work of teams.

Skills in managing time and setting priorities to meet objectives on time and on budget within in
a complex work environment with conflicting pressures.

Ability to exercise initiative in identifying and responding to emerging issues and changing
priorities.
INTERPERSONAL SKILLS:

High level liaison and collaboration skills, to support, influence and gain cooperation and
maintain effective partnerships and networks.

Ability to deal with complex and difficult situations and resolve specialist problems.

Ability to demonstrate Integrity, Responsibility, Innovation and Respect in all aspects of the
position.

Highly developed written and oral communication skills.

Demonstrated ability to lead a team and motivate and develop staff.
QUALIFICATIONS AND EXPERIENCE:

Relevant degree and experience in waste management or a relevant diploma qualification or
equivalent with extensive relevant experience.

Proven experience in the operation of a service, with a demonstrated ability to lead, motivate
and supervise staff.

Experience in developing and implementing plans, procedures, systems and solutions.

Maintenance of all relevant training, certificates and licenses to meet regulatory compliance.
SPECIFIC HEALTH AND SAFETY REQUIREMENTS:

A pre-employment medical examination may be required.

Participate, where required, in the reporting of health, safety and wellbeing issues.

Manual handling tasks involved.

Demanding deadlines.

Prolonged periods of in-activity i.e. sitting at the computer.

Regular keyboarding associated activities.

Long / short distance travel between sites as necessary.

Dealing with difficult clients and situations.
SPECIAL CONDITIONS:
Employment is subject to the presentation of documentary evidence of the right to work in
Australia.
A National Police Records check may be required throughout your employment with Council.
Current Victorian Drivers Licence is essential where the need to drive a Council vehicle is
required.
RISK MANAGEMENT, EQUAL OPPORTUNITY AND CHARTER OF HUMAN RIGHTS:
Observe policies and procedures to minimise injury and damage to assets and property.
Adhere to Council’s OH&S, equal opportunity and risk management policies, as well as act in
accordance with the Charter of Human Rights.
Ensure behaviour in the workplace does not discriminate, bully or harass others.
Take reasonable care of self and others who may be affected by your actions.
OTHER RELEVANT INFORMATION:
Employment may be subject to a three-month probationary period (please note that following
consultation, this period may be extended by up to a further three months).
Conditions of employment will be in accordance with your contract of employment.
The City of Greater Geelong is an Equal Opportunity Employer and has a no smoking in the
workplace practise and is also committed to Occupational Health and Safety (OH&S) in the
workplace and therefore all employees adherence to all OH&S Policies and Procedures is
mandatory.
HOW TO APPLY
Applications for this position close at 5.00pm Friday 28 November 2014 and should be submitted
through the on-line facility at www.geelongaustralia.com.au (for internal candidates, please refer to
CityWeb).
Should you not have access to the on-line facility,
applications may be directed to:
Recruitment Administration Officer
Organisation Development Department
City of Greater Geelong
PO Box 104
GEELONG VIC 3220
Phone:
5272 4273
Fax:
5272 4292
For details on the recruitment process
If you require further information regarding this position, please contact:
Rod Thomas, Manager Environment and Waste Services on 5272 4806.
Privacy Statement
Making an application for this position requires that you consent to the collection, use, storage and destruction of
personal information, including details of your referees. This information will assist us to select the best applicant for the
vacant position.
At all times during the recruitment and selection process, personal data will be treated in a highly confidential manner.
Documents will only be available to members of the selection committee for the purposes of selecting the best person
for the position.
All unsuccessful applicants’ documentation will be destroyed three months after the end of the recruitment process.
Please do not send originals of documentation with your application, as they will be destroyed.
In addition the applicant understands that they may apply to Council for access and/or amendment of the information.
Successful applicant details become employment-related information and will be placed on the successful applicant’s
Personal File. The City of Greater Geelong may release this personal information to third parties such as Vision Super
Fund Pty Ltd., Victorian Workcover and Centrelink for employment related purposes.