Addendum # 1 - SOW Requirements (MS Word Format)

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Austin
Independent School District
Contract and Procurement Services
Request for Proposals (RFP)
P16-044
Learning Positioning System (LPS)
III. SCOPE OF SERVICE AND PERFORMANCE REQUIREMENTS
The following describes the scope of service and performance requirements that the selected Vendor
will be expected to perform and/or provide. AISD intends to award a single contract for this RFP.
Failure to address or to comprehensively describe capabilities to accomplish all elements of this section
or unwillingness to customize or develop capabilities during Phases 1, 2 and 3 of this project will result
in a loss of evaluation points.
Please indicate (Y/N) for each requirement, if your firm meets or is willing to meet the requirement.
Please describe in detail how your firm satisfies each of the following requirements, being sure to
include examples and screenshots, whenever possible, to demonstrate your firm's ability to meet the
requirements. Failure to respond to any requirement will result in a lower score.
If a feature or functionality is currently in development or on the road map, please indicate in your
detailed response when you anticipate the release of the feature or functionality.
3.1 Contractor's Capabilities – 20 Points
1. Vendor has experience implementing their
management system in K-12 school districts,
including large Texas urban districts. Include in
your response, how many years your
management system has been used in districts.
List all large Texas urban districts that have or
are currently using your system.
2. Vendor has managed assessment data for
school districts with 65,000+ students. Include in
your response the names of districts for whom
you managed their assessment data.
3. System was developed by the Vendor. If not,
include in your response the company from
which you acquired your management system.
4. Vendor has full-time employees in Texas. If yes,
include in your response how many, if any, of
these employees are located in the Austin area.
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5. Vendor has full-time staff who are actively
certified to provide maintenance and support.
Include in your response the number of full-time
staff dedicated to maintenance and support, as
well as the days and hours that support staff are
available. Also indicate if a third-party supplier is
used by your company to provide customer
support.
6. Vendor provides response times that are
industry standard or better. Include in your
response, your response times to questions,
support requests, fixing data quality issues, and
fixing critical issues.
7. Vendor has minimal downtime, with downtime
planned and communicated well in advance. In
your response, indicate the average length of
downtime during scheduled maintenance and
the average downtime per year related to
unexpected system failures.
8. Vendor provides a toll-free help-desk, with a
waiting period not longer than 1 minute. If yes,
in your response indicate hours and days
available.
9. Vendor provides support through live chat and
online Q&A. In your response, detail other help
desk methods available.
10. Vendor has and uses an incident tracking system
allowing its customers to create and track
system issues. If yes, indicate in your response if
access to the incident tracking system is limited
to identified district users. Whether or not your
company has an incident tracking system, list
the top 20 customer reported issues
encountered in the past 12 months.
11. Vendor has an online knowledge base (KB)
detailing previous system issues, with
resolutions. If yes, indicate in your response if
access to the KB is limited to identified district
users.
12. Vendor will assign one or more dedicated
persons to the AISD account during the
proposed project period. Include in your
response the names of persons who will most
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likely be assigned to the AISD account should
your company be selected at the end of this RFP
process. For each person listed include the title,
length of time with your company, number of
relevant years experience, and where they
currently reside. Include all training staff who
will likely be assigned to AISD to provide on-site
or remote training.
13. Vendor, if invited to present, will at no cost to
the District, provide the AISD evaluation team
with a minimum of two (2) temporary Sandbox
licenses to its system, which must be available
upon invitation to present.
14. Vendor will assist AISD with system
configuration, implementation, testing, training
and roll-out during Phases 1, 2, and 3 of this
project. In your response, detail what type of
support is provided for each of these areas.
15. Vendor implements its system through a series
of iterations, with success criteria established
for each iteration.
16. Vendor employs industry best practices and
tools with regard to project management
methodologies for implementation and project
delivery. In your response, explain the project
management practices and tools used by your
company.
3.2 Customization and Development – 20 Points
1. Vendor has full-time employees who are
actively certified to provide customization and
development. In your response, include how
many full-time employees are dedicated to
customization and development and where your
development team(s) are located.
2. Vendor has or is currently partnering with
education agencies and/or education service
centers to customize features and functionality
of its management system. Include in your
response, the names of these agencies and the
type of customizations provided.
3. Vendor has or is currently partnering with
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education agencies and/or education service
centers to develop features and functionality of
its management system. Include in your
response, the names of the agencies and the
type of development provided.
4. System can accommodate the creation of
customized fields to incorporate information,
such as, but not limited to: vocabulary,
background knowledge, prerequisites,
strategies, resources, assessment correlations,
number of lessons, performance outcomes, and
accommodations for diverse students. If yes,
include in your response examples of the types
of customized fields that can be incorporated
into the system.
5. Vendor, should it be selected at the end of this
RFP process, is willing to partner with AISD to
customize features and functionality of its
system to meet the requirements outlined in
this RFP.
6. Vendor, should it be selected at the end of this
RFP process, is willing to partner with AISD to
develop features and functionality of its system
to meet the requirements outlined in this RFP.
N/A
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3.3 Program Plan – 40 Points
3.3.1 Teaching and Learning
1. System contains features and functionality of a
Learning Positioning System (LPS). Include in
your response the features and functionality
that currently exist in your platform that
support the purposes of an LPS as defined in the
Introduction (Section I) of this RFP.
2. Vendor has accurately and effectively correlated
the Texas Essential Knowledge and Skills (TEKS)
with State of Texas Assessments of Academic
Readiness (STAAR).
3. System is capable of referencing correlations
between/among one or more TEKS/Student
Expectation (SE) standards across content areas
and grade levels, and various instructional
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components of the AISD curriculum, including,
but not limited to, units lessons, handouts, and
assessments (including individual assessment
items).
4. System is capable of referencing correlations
between/among one or more TEKS/SE
standards, and other sets of state and national
standards, including English Language
Proficiency Standards (ELPS), and College and
Career Readiness Standards (CCRS), Social
Emotional Learning (SEL) Standards, and 21st
Century Skills.
5. Vendor entry of Texas Essential Knowledge and
Skills (TEKS), including the notation of the
Readiness and Supporting assessment
standards, for all subjects, courses, grade levels,
and dual coding (English and Spanish).
6. System contains a Learning Objects Repository
(LOR) or Library to store various video, audio,
text, interactive content and image file types.
7. System has the ability to save content to a
repository as either "learning object" or
"teaching object."
8. System contains a historical view of searches in
the LOR, including the content parent version
and threaded modifications by teachers or
groups of teachers.
9. System is capable of referencing correlations
between/among one or more TEKS/SE
standards, and learning objects (LOs).
10. System has the ability to add content to a LOR in
a variety of ways, including, but not limited to,
the linking of URLs, storing files created within
the system, or the uploading of files, including
3rd-party content.
11. System allows for district-developed and
district-adopted/purchased curriculum and
teacher created lessons, as well as, instructional
resources and materials (i.e., syllabi, scope and
sequence documents, pacing calendars, vertical
and horizontal standards alignments, planning
guides, units, activities). Output is ideally able to
be exported from the proprietary system to a
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web format, digital document and a structured
printing output.
12. Content creation is uncomplicated and
straightforward, modular and menu-driven,
with no required programming knowledge.
13. System allows for scope and sequence
documents to be integrated into a lesson plan,
allowing teachers to see SEs planned out over
the course of the school year.
14. System has the ability to assign recommended
content by standard, to individuals and class.
15. System has the ability to organize content in
folders and subfolders.
16. System has the ability to export course content
from one year to the next with file, folder and
subfolder structure included.
17. System accommodates a wide range of
curriculum and instruction resources and
materials of a variety of types (i.e., stateadopted, district-adopted, district-created,
teacher-created, district licensed instructional
software) and formats (i.e., PDF documents,
Word documents, web pages, image files, audio
files, video files). Include in your response,
maximum file size limits for imported resources
and material formats.
18. System allows the embedding of videos in
resources. Include in your response, maximum
file size.
19. System allows a teacher to create a lesson plan
from a selected district-developed or campusdeveloped template.
20. System allows a teacher to create a lesson plan
from preloaded district components and
content.
21. System allows a teacher to copy and paste
instructional timelines of district curriculum into
teacher lesson plans.
22. System allows teachers to share lesson plans
within and across campuses using an
anonymous approval workflow that is dynamic
enough to have different approvers by grade
band, subject area, campus, and district.
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23. System allow multiple teachers to create team
lesson plans that can be edited and modified by
the lesson owners, similar to a Google Doc.
24. System allows team created lesson plans to be
used by teachers outside of the team by
importing or saving a team lesson plan as an
individual teacher lesson plan, then allowing the
teacher to edit and/or modify the saved lesson
plan.
25. System provides the ability for campus
administrators to view and comment on
personal lesson plans of teachers on their
campus , and for central administrators and
district curriculum developers to view and
comment on personal lesson plans of all
teachers by campus.
26. System provides the ability for teachers to view
assignment titles and student results (i.e.,
number of completed assignments, missing
assignments, assignment grades) of their
assigned students, and send electronic
comments to their students.
27. System provides the ability for campus
administrators to view and comment on
assignment titles and student results of the
teachers on their campus, and for central
administrators and district curriculum
developers to view and comment on assignment
titles and student results of all teachers by
campus.
28. System provides the ability to search all content,
files, and resources by variable criteria, including
but not limited to: TEKS objectives, TEKS subobjectives, district academic performance
standards, key words, subject, file name, file
type, resource type, date, most used, author,
and rating.
29. System contains a notification tool that can be
individualized by user for the purpose of sending
and receiving external notifications:
 deadlines
 new content
 revised content
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30. System considers teacher-modified content as
the "original" for that teacher, as such, the
modified content remains in the teacher's
section.
31. System maintains a historical record of previous
content revisions.
32. Hide/show content and selective release –
through variable criteria, such as, but not
limited to item completion, score, and date.
33. System supports languages other than English,
including at minimum Spanish and Vietnamese.
Response should include a list of all languages
that are supported.
34. System includes a gradebook. If yes, include in
your response whether or not the system has
the ability to export grades from the system to
the District's Student Information System (SIS),
TEAMS.
35. System contains a relationship tool that
promotes collaboration and community building
(student to student, teacher to student, student
to teacher, teacher to parent, parent to teacher,
and teacher to teacher).
36. System allow users, including teachers and
students, to rate and write comments about
curriculum components, resources, and learning
objects.
37. System allows students access to assignments
from all classes to coordinate their workload.
38. System provides student customization options,
such as assignment view or portfolio format. In
your response, describe all existing customizable
options for student, as users.
39. System provides student portfolio capability. In
your response, include the unique benefits of
your student portfolio feature.
40. System contains a template for space to house
personal learning plans. Personal learning plans
can be modified by teacher, student, or parent.
41. System has the ability for teachers to add
interventions to an individual or group learning
plan.
42. System allows for mastery course and section
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creation through a District's Student
Information System (SIS).
43. System allows students to add resource to an
existing bank.
44. System user interface looks different depending
on the user role. In your response, highlight
some of the key differences by user.
45. System contains course templates.
46. System contains bookmarking capability.
47. System contains a student note-taking tool.
48. System contains a modular lesson plan builder.
49. System contains a plagiarism checker.
50. System contains an equation editor, with the
capability to select varying symbols, fonts, and
font attributes. In your response, highlight
features that can be manipulated by the end
user.
51. System contains an assignment creator, with
drop boxes.
52. System contains threaded discussion board
capability.
53. System contains a Wiki tool.
54. System contains a blogging tool.
55. System contains a rubrics tool.
56. System contains document sharing capability.
57. System contains chatting capability with built-in
safety features (pairs and groups), that can be
monitored and unmonitored.
58. System has the ability to send and receive SMS
"text message" alerts.
59. System has the ability to deliver and archive
synchronous learning presentations
(whiteboard, screen sharing, chat, video).
60. System has the ability to host simulations.
61. System has the ability to link to external email
system. For example, teachers or students can
set up their internal mail to be delivered to their
external email address.
3.3.2 Assessment
1. System allows for the creation of a district item
bank and the ability to import items from the
current item bank. System has the functionality
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to align items to the TEKS, with notation of
Readiness and Supporting, and allow dual
coding for all assessed standards (English and
Spanish). In your response, include information
regarding any included item banks the number
of items for each item bank, and the cost
associated with each item bank.
2. System accommodates a large expandable bank
of juried questions (vendor provided, districtdeveloped, and district-purchased) for STAAR
and non-STAAR content areas.
3. System has the ability to restrict access to test
items.
4. System has the ability to share new test items
and passages.
5. System has the ability to search test items by
TEKS objectives, TEKS sub-objectives, district
academic performance standards, level of
difficulty/understanding, depth of knowledge
level, SE, grade level, subject, cognitive level,
language, Readiness and Supporting, and dual
coded, item type, and keywords.
6. System includes copyright/item source for test
items.
7. System has the ability to show item revision
history, including editor names.
8. System has the ability to link items with
corresponding passages, either single or paired.
9. System can distinguish between and separate
test items and item banks by district-, campus-,
and user-authored items.
10. System allows for uncomplicated and
straightforward creation and delivery of a
variety of teacher-, campus-, and districtdeveloped assessments and answer sheets,
including, but not limited to rubrics,
performance-based assessments, project-based
learning, quizzes, and district tests.
11. System allows for uncomplicated and
straightforward creation and delivery of
individualized and group assessments based on
student performance data and needs.
12. System supports the creation and delivery of
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pre-assessments tied to mastery learning of
course content.
13. System supports the creation of multiple
versions of tests, without recreating each test.
14. System contains a copy feature, so that existing
assessments can be easily modified to form a
new assessment.
15. System provides at minimum the following
seven (7) methods of input of assessment data:
 NCS scanning of student answer sheets
(i.e., AEIS-IT)
 plain paper scanning of student answer
sheets
 online keying of student answer sheets
 online keying of student answers by the
student
 online keying of student answers by the
teacher
 online keying of student assessment data
(i.e., rubric-scored, observational
checklist, numeric score) by the teacher
 delimited text file batch import
 handheld wireless device
16. System must accommodate the following types
of assessment data:
 State of Texas Assessments of Academic
Readiness (STAAR)
 Texas Primary Reading Inventory (TPRI /
TejasLee)
 District Tests
 Campus Tests
 Classroom Assessments
 Preliminary Scholastic Aptitude Test
(PSAT)
 Scholastic Aptitude Test (SAT)
 American College Test (ACT)
 Texas Success Initiative (TSI)
 Texas English Language Proficiency
Assessment System (TELPAS)
17. System contains a rubric tool, and includes
preloaded leveled rubrics and templates.
18. System accommodates paper-based
assessments and online assessments in multiple
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formats. In your response, include the unique
benefits of your testing feature, noting which
formats are online-based only.
19. System allows for online testing in a secure
browser environment. In your response, include
the unique features of the secure environment.
20. System provides student portfolio capability. In
your response include the unique benefits of
your student portfolio feature.
21. System supports applicable STAAR
accommodations. Include in your response, the
type of accommodations supported and if
accommodations can be assigned based on
student's needs.
22. System contains text editing functionality when
creating and modifying assessments.
23. System has the ability to search for and modify
existing test items.
24. System has the ability to reorder, renumber,
and replace items on an existing test.
25. System provides immediate scoring results to
students, teachers and administrators for tests
and quizzes taken online or in paper version.
26. System allows teachers to easily integrate
student test grades into their gradebook (TEAM,
Prologic). If yes, explain the integration process.
27. System is able to configure item alignment to
the TEKS. System will allow weighting of items,
assignment of Depth of Knowledge (DOK) level,
page breaks, formatting, importing of art, paired
passages, online testing, print options, testing
windows and teacher scoring options. In your
response, identify which alignments are
configurable and explain the configuration item
alignment process.
28. System has the ability to map assessment items
to learning objects.
29. System supports the grouping of items and
allows the user to embed files, images or videos
into assessments. In your response, include the
maximum file size allowed.
30. System supports assessments taken from a
mobile device (i.e., tablet).
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31. System contains the ability to enable and
disable calculator use during assessments.
32. System can create a PDF and a Word version of
tests. System will allow for ancillary documents
to be made available to teachers and test takers
through links on the test page.
33. System can import test questions from the
following file formats: QTI, XLS, SML, Word. In
your response, include any other file formats
that can be used to import test questions.
34. System allows the ability to easily add audio
support for test items and answers. In your
response, explain how this is done.
35. System allows a test question to be linked to
more than one standard, either from two or
more standard documents or within the same
standard document (i.e., English Language Arts).
36. System enables users to be limited to a
prescribed testing window that may be unique
to each test and/or campus.
37. System retains all previously created
assessments and items. PDF formatting remains
the same after a product update is applied.
3.3.3 Reporting and Analytics
1. System provides complete student profile and
longitudinal assessment data from the time a
student enters school, with data from three or
more years back.
2. System provides quality pre-formatted and adhoc reports, that contain actionable information
based on system data, in easy to understand
formats (i.e., color coding, bar graphs, line
graphs, pie chart, tables) that may be viewed in
a number of ways to meet the needs of different
users.
3. System allows for detailed reporting of all
imported data.
4. System provides longitudinal item analysis and
reporting of multiple formative assessment data
(not averaged for grading purposes), correlated
to TEKS objectives and sub-objectives for
individual students.
5. System provides longitudinal item analysis and
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reporting of summative assessment data
(averaged for grading purposes), correlated to
TEKS objectives and sub-objectives for individual
students.
6. System provides longitudinal item analysis and
reporting of assessment data, correlated to TEKS
objectives and sub-objectives for individual
teachers.
7. System provides longitudinal item analysis and
reporting of assessment data, correlated to TEKS
objectives and sub-objectives for individual
campuses.
8. System provides longitudinal item analysis and
reporting of assessment data, correlated to TEKS
objectives and sub-objectives for the District.
9. System provides longitudinal item analysis and
reporting of assessment data, correlated to TEKS
objectives and sub-objectives for PEIMS-based
student groups and subgroups.
10. System provides longitudinal item analysis and
reporting of assessment data, correlated to TEKS
objectives and sub-objectives for programbased student groups and subgroups (i.e.,
Special Education, GT, Bilingual/ESL, dyslexia, atrisk).
11. System provides longitudinal item analysis and
reporting of multiple formative assessment data
(not averaged for grade reporting purposes),
correlated to district academic performance
standards for individual students.
12. System provides longitudinal item analysis and
reporting of multiple summative assessment
data (averaged for grade reporting purposes),
correlated to district academic performance
standards for individual students.
13. System provides longitudinal item analysis and
reporting of assessment data, correlated to
district academic performance standards for
individual teachers.
14. System provides longitudinal item analysis and
reporting of assessment data, correlated to
district academic performance standards for
individual campuses.
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15. System provides longitudinal item analysis and
reporting of assessment data, correlated to
district academic performance standards for
PEIMS-based student groups and subgroups.
16. System provides longitudinal item analysis and
reporting of assessment data, correlated to
district academic performance standards for
program-based student groups and subgroups
(i.e., Special Education, GT, Bilingual/ESL,
dyslexia, at-risk).
17. System provides longitudinal item analysis and
reporting of assessment data, including
statistical analysis (i.e., p-value, point by-serial)
and customizable score group color-coding for
assessment reporting.
18. System has the ability to produce and publish
custom reports that are accessible to other
identified users. Include in your response
examples of custom reports that customers
have created and if there was a cost associated
with report customization.
19. System provides a tracking report for Reports
Published (i.e., title, type of report, who the
report was published to, when).
20. System allows for a single report to be
published to multiple level/areas (i.e., District,
High Schools, Middle Schools, Elementary
Schools, Alternative Schools).
21. System contains a seamless integration of a
gradebook program with the assessment
component (i.e., scanned and online data input).
22. System has the ability to record and access
metadata fields (including keywords, tags, and
similar classification data) for content, students,
curricular units and other elements which can
be selected for reporting and analytics.
23. System can provide a report of students who
have mastery of a specific standard or students
who have failed to master a specific standard.
24. System provides an analytics tool that can:
 track usage and interactions of all aspects
of the application
 assess attainment of TEKS and specific
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learning objectives
 identify groups of students who have
attained the same level of mastery in
order to target instruction and assess a
student's educational progress by
standard, across disciplines and/or grade
levels.
25. System can produce a per class or universal
calendar view and report of all classes taught by
or taken by an individual.
26. System does not place limits on the number of
columns that can be included in a report.
27. System reports can be separated by course
number (i.e., stacked inclusion classes).
28. System provides reports in a PDF format, CSV,
and Microsoft Excel formats.
29. System provides a masking function for reports.
30. System provides dashboards at various levels
(district, campus, teacher, and student) to
identify students that are meeting multiple
criteria and those that need support (i.e., early
warning indicator).
3.3.4 Technology
1. System has a responsive web-base design with
tools and capabilities for creating, storing, and
accessing course content, curriculum, resources,
data, metrics, custom queries, and reports.
2. Vendor will allow system to be hosted on AISD
server(s). In your response, indicate the method
of hosting that is allowed.
3. System is compatible and works on Mac OS,
Windows OS, Chrome OS, iOS, Android OS, and
other devices that connect to the AISD network,
such as Nooks and Kindles. In your response,
indicate any of these systems that are not
compatible.
4. System is compatible with and successfully
operates on all current major operating systems
and devices. Respond by listing the devices and
operating systems your application supports.
5. System is fully integrated, using a single
common database and application for all
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features.
6. System is device and browser agnostic, with all
system functionality accessible from any AISD
workstation on the District's wide area network
with a standard browser (Internet Explorer,
Mozilla Firefox, Apple Safari, and Google
Chrome).
7. Vendor offers standard and flexible general
communication requirements for home access
(cable, broadband, DSL). In your response,
provide recommendations and requirements for
home access.
8. System must use Thin Client with screen refresh
rates comparable to high-speed internet
performance (2.5 seconds or less). In your
response, specify Wi-Fi speed per hundred users
on campuses.
9. System does not require client applications to
be installed on workstations.
10. System does not require the use of Terminal
Services on either workstations or services to
support the delivery of system functionality to
the browser.
11. System does not require ActiveX controls or
installation of Java Virtual Machine on
workstations.
12. System can work in a proxy server environment.
13. System supports integration with SAML or
Active Directory for authentication and role
assertion.
14. System includes support for an automated
interface with existing district enterprise
systems where needed. The District's ERP
system is Infor Lawson and the student
information system is TEAMS (Prologic).
15. System requires no local application
programming in order to become operational.
16. System is able to import the raw format of all
State and national standardized test results (i.e.,
STAAR, TPRI / TejasLee, TELPAS, SAT, ACT, PSAT,
and TSI). In your response, explain the import
delivery process for the data to be viewable in
the system by end users in the system.
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17. System allows printing of information displayed
in the interface from any function within the
system (without requiring copy/paste
operations).
18. Data are stored on a secure server with backup
recovery systems in place with access available
for extract and download as needed.
19. Systems for database storage include Oracle
11.2+ and Microsoft SQL Server 2008+.
20. System provides HTTPS support in all functions
where usernames, passwords, and other
confidential data is transferred; therefore, the
system allows for all web pages to be accessed
solely through a secure HTTP connection.
21. System provides for Cloud environment
integration support in all functions where
usernames and/or passwords are transmitted
for Single Sign On (SSO).
22. System's web-based interface will utilize the
existing user identification system for secured
access, data, and reporting. AISD uses a
Microsoft Active Directory for managing user
names and passwords, and the WebNetwork
Cloud environment for SAML authentication.
23. System's web-based interface will be able to
handle standardized and custom query and
reporting capabilities on any identified basis and
by multiple time frames (daily, weekly, monthly,
annually).
24. System's web-based interface will allow the
export of reports and raw data to a Microsoft
Excel (.xls / .xlsx) compatible format and directly
to Adobe Acrobat.
25. Data stored in the system is FERPA and COPPA
compliant.
26. Vendor will load data for AISD system migration
at no cost to AISD.
27. System has the ability to import and export
pertinent data to other district systems.
28. Vendor has documentation (i.e., SAS70)
outlining in detail the security measures in place
to protect district data. In your response, outline
security measures currently in place.
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29. System has the ability to support microcredentialing/digital badges and houses the
associated meta-data for curriculum and
professional development purposes.
30. Vendor has security measures built into its
development lifecycle. In your response, outline
security measures currently in place and the
cadence of product release cycles.
31. System is ADA compliant.
32. System provides accessibility and use features
to accommodate persons with disabilities. In
your response detail the accommodations that
exist in the system and the specific disability
that it addresses. Guidance can be found in the
Rehabilitation Act of 1973, which was amended
in 1998.
33. System offers options for data integration (i.e.,
Web service, XML) and frequency options. In
your response, detail options available for data
integration.
34. Vendor will perform a comprehensive
performance load testing of the system as part
of its system implementation and support.
35. Vendor will provide AISD with a separate staging
and testing environment for rolling out
customizations, new functionality, fixes, and
patches to the system.
36. Vendor will provide AISD with notification via
email, not less than two weeks in advance, of
upcoming releases, changes, and retirements.
37. Vendor will conduct and provide AISD with their
Quality Assurance process for upcoming
releases and changes.
38. Vendor allows AISD to reserve the right to
schedule and/or reject any upcoming releases to
Testing and Production environments.
39. Vendor will provide raw and enriched/
calculated data available to AISD in a standard
(non-proprietary) data format that can easily be
recognized by the District, such as XML or CSV.
40. Vendor provides a data dictionary that
adequately explains its enriched/calculated
data.
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41. Vendor has the flexibility to change the format
based on changes to AISD standards and
architecture.
42. Vendor will make enriched/calculated data
available via an FTP site, Web services, or other
method from which AISD can automatically pull
data securely on a set schedule or on demand. If
yes, include in your response the secure
automated options available to AISD, how the
data will be encrypted, and the encryption
standards used by the Vendor.
43. Vendor will provide support or make a Subject
Matter Expert (SME) available, if and when,
issues occur related to accessing or
understanding enriched/calculated data.
44. Vendor can transfer data to AISD in real time, if
required.
45. System includes dashboards. If yes, provide
screenshots of dashboard examples.
46. Vendor can uniquely match formative
assessment data to each student, intervention,
and other records.
47. System contains multiple and customizable
roles, including the ability to hold more than
one role in each course/class.
48. System supports a variety of scanners. Include in
your response the scanners and specifications
supported.
49. Vendor will work with existing AISD vendors to
obtain a Common Cartridge or LTI to ensure the
ability to integrate textbooks and instructional
materials.
50. System integrates with external
software/applications such as social media,
blogging, and videos. Include in your response
any web-based apps that are already integrated
into your system (i.e., Kahoot, Plickers).
51. System has applications that can be purchased
and/or turned off by AISD.
52. System is mobile device compatible (Android,
Windows, IOS, OSX, Chrome).
53. Vendor offers mobile application that supports
SAML authentication.
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54. System offers user friendly navigation with
regard to all tools and functionality.
55. Vendor has processes and measures in place to
ensure that system updates and new releases
do not create issues in existing system
functionality and data. In your response,
indicate the processes and measures that are in
place.
56. Vendor must provide detailed specifications for
data files that AISD is to produce from TEAMS
for SIS uploads, including, but not limited to
data types, sizes, precision, and nullability.
57. System must allow for AISD to produce and
upload a complete set of year-to-date data each
day, and not a set of differential data from the
previous upload.
58. System must provide daily detailed error reports
from the uploads of the various data files.
3.3.5 Professional Growth and Training
1. System provides robust staff development
directly within the system (i.e., help feature,
tutorials, printable training materials,
Knowledge Base, FAQ)
2. Vendor will provide a separate training and
staging (testing) environment for AISD system
training purposes.
3. Vendor provides on-site train-the-trainer and
web-based training designed to meet the needs
of AISD users throughout all phases of the
project.
4. Vendor provides knowledge transfer and
training on each data element of the system.
5. Vendor provides just-in-time help, with 24/7
access to online pre-recorded animated tutorials
and other training/user support. In your
response, detail what your just-in-time help
looks like.
6. Vendor offers online live and recorded training
events for new features and functionality or
updates to existing features and functionality.
7. System integrates with AISD's Human Capital
Platform for registration, tracking, and reporting
of teacher and staff development.
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8. System integrates with AISD's Human Capital
Platform for the delivery of online content
created in the Learning Positioning System.
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IV. FINANCIAL PROPOSAL – 20 Points
Provide a detailed response to the following questions:
1. What is the cost of your products and services and how are your costs structured (i.e., licensing
by, fees, concurrent vs. named users)?
2. Does the Vendor use a third-party to host its system for customers? If so, who is the third-party
vendor?
3. What is the pricing difference between a vendor hosted, customer hosted, and third-party
hosted system?
4. What, if any, additional costs/fees would there be for users outside the firewall?
5. What, if any, additional costs are associated with the set-up and configuration of any hardware
and platform components required to support your system?
6. Are your system components sold separately? Include a detailed description of your
components and associated costs.
7. What, if any, additional hardware or software purchases are required beyond the basic
hardware/software system requirements?
8. What, if any, additional costs are there for providing AISD with a testing/staging, training, and
production environment?
9. What are the options and pricing associated with training AISD identified trainers, district staff
and administrators (i.e., live onsite training, webinars)?
10. What are the options and pricing associated with training teachers and campus staff (i.e., live
onsite training, webinars)?
11. What are the options and pricing associated with training system administrators, helpdesk staff,
and developers (i.e., live onsite training, webinars)?
12. What, if any, customization costs will there be for customization of existing features and
functionality? How are these costs structured and are there customization limits?
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13. What, if any, development costs will there be to develop functionality and features to meet the
requirements of this RFP? How are these costs structured and are there development limits?
14. What options and prices are there for maintenance and support during Phases 1, 2, 3, and
beyond Phase 3?
Austin ISD Contract and Procurement Services
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