Breast Cancer Care Job Description Job Title Philanthropy Research Officer Accountable to: Head of Philanthropy Section: Fundraising and Marketing Location: Southwark, SE1 Salary: Grade D, £30,529 to £34,384 incl. London Weighting Contract: Permanent Hours: 35 per week – Full time, 9.00am to 5.00pm About Breast Cancer Care Breast Cancer Care is the only specialist breast cancer support charity working throughout the UK. We bring people together, provide information and support, and campaign for improved standards of care. We’re here for the 55,000 women and 400 men diagnosed with breast cancer each year, helping them to cope with the brutal reality of waking up to breast cancer every day. We provide the vital information and support that they, their families and friends so desperately need, and use our understanding of people's experience of breast cancer and our clinical expertise in everything we do. We want every person affected by breast cancer to get the best treatment, information and support. The Post The Philanthropy Research Officer will work as part of a team of six (five of whom are based in London, one in Scotland). The Philanthropy Team is responsible for raising income from new and existing high net worth individuals and institutional (trusts, foundations and statutory) donors to enable delivery of Breast Cancer Care’s Strategy – Facing Breast Cancer Together. This post reports into the Head of Philanthropy. The rest of the team include two Philanthropy Managers, a Trusts and Statutory Officer, and a Philanthropy Executive. The team has spent the past year and a half setting ourselves up for success by refining and improving processes, creating a new giving product, recruitment and retention of great senior volunteers and creating new events and engagement opportunities. However, the charity is fundraising in an increasingly competitive market and we want to keep abreast of philanthropic trends, external affairs and news from the business and philanthropic worlds, and competitor activity. January 2016 1 The Philanthropy Research Officer will support the Philanthropy Fundraising Team by proactively researching the above – then analysing and reporting this information to support the team’s strategy and inform our approach to generating income. They will also provide information, biographies and contribute to briefing notes to support meetings, guest lists for events, proposals, and pitches. The post-holder will work with the team on the development and delivery of the Philanthropy portfolio; existing donors, Trusts, Foundations, Statutory sources, and wealthy individuals, and in finding new donors. They will work across the team’s functions helping to identify and research new trust and major donor prospects, provide information on guests for events, and work to ensure smooth and up to date use of the database. The post holder will work closely with other teams to identify potential prospects and influencers within the organisation and to map our peer to peer networks. In addition, they will monitor relevant press to flag potential opportunities and inform the team of developments relating to prospects and existing donors. Flexibility In order to work effectively in a changing environment, flexibility is required from the post-holder. Any other tasks that may be requested will be at the same level of responsibility and terms and conditions of employment. The post-holder must be prepared to travel throughout the UK and to work varying hours. Main Responsibilities Identification of new prospects: Deliver proactive and reactive research systems to ensure prospective donors are recognised and opportunities are maximised. Develop processes to ensure a steady flow of prospects into the Philanthropy pipeline, supporting the development of cultivation and stewardship plans. Support the Philanthropy team by identifying new high net worth individuals and institutional bodies with a capacity and propensity to donate at a high level. Contribute to strategies for obtaining new prospects in order to ensure the ongoing development, expansion and renewal of the prospect base. Create and maintain detailed, up-to-date accurate profiles on new and existing donors: Undertake proactive and reactive research and compile profiles on new and existing individual and institutional donors. Gather information about the networks of Breast Cancer Care’s contacts, ensuring these are linked into the Philanthropy team relationship maps. Gather and analyse biographical, financial, corporate and philanthropic information from a wide variety of sources, including daily media. Provide accurate and relevant briefing notes on individuals attending events with Breast Cancer Care. January 2016 2 To keep abreast of factors that will affect wealth in general such as companies going out of business, economic and industry trends. Respond to specific research requests as required. Any other research activity that supports the Philanthropy strategy. Data and information management: To plan and secure the research resources and tools we will need for the year. To contribute to the budget setting and forecasting processes as required. To ensure all necessary resources are available to carry out the work. Working with the Philanthropy Team to ensure that the Blackbaud Enterprise CRM database is updated with all pertinent individual and institutional information, including contact details, donor development plans, and income. Supporting the Head of Philanthropy to work with the Database Team to improve our use of Enterprise and to ensure that it supports our business processes. Assist in maintaining high quality data on Enterprise, ensuring information is gathered, recorded in accordance with the requirements of the Data Protection Act and the Charity’s Data Protection Policy. Maintain donor trust and confidentiality at all times. General duties: To maintain confidentiality regarding client information at all times. To operate within the equal opportunities policy framework and implement the policy within this area of work. To attend training sessions, conferences and staff meetings as required. To be self-servicing in the area of administrative functions. To liaise with relevant staff and outside agencies as requested. To ensure all appropriate information is kept up to date and to maintain accurate records. To prepare and present written reports and information as required. To attend training sessions, conferences, meetings and staff meetings as required. To liaise with relevant staff and outside agencies as requested. To work with and liaise effectively with suppliers to ensure best value on behalf of the organisation. To adhere to Breast Cancer Care’s Health and Safety Policy. January 2016 3 Person Specification – Philanthropy Research Officer Knowledge and Experience: Relevant experience of prospect research in a fundraising or commercial environment. Experience of producing detailed reports and profiles on prospects. Strong understanding of the philanthropic, and commercial sector. Experience of managing research tools and database information. Experience of working on a variety of projects, meeting deadlines, and the ability to multitask. Educated to degree level or equivalent. Skills/Personal Attributes: Excellent research, analysis and reporting skills. Excellent accuracy and attention to detail. Ability to build rapport quickly with internal and external contacts. Excellent written and verbal communication skills. Excellent time management and organisational skills with the ability to prioritise work and handle conflicting demands. The ability to demonstrate tenacity, personal drive and enthusiasm when working towards challenging targets. Ability to work to tight deadlines with accuracy and attention to detail. Have thorough knowledge of using Microsoft Office suite and the ability to be selfservicing. Commitment to the aims and objectives of Breast Cancer Care. Ability to work as part of a diverse, multi-disciplinary team and on own initiative. A commitment to and understanding of issues relating to equality of opportunity and the ability to implement change in this area. Ability to show tact and discretion when dealing with sensitive and confidential information. January 2016 4