Table of Contents Executive Summary ................................................................................................................................... 2 Company and Project Background .......................................................................................................... 3 Project Scope.............................................................................................................................................. 3 Project Goals........................................................................................................................................... 3 Project Objectives .................................................................................................................................. 3 Project Deliverables ............................................................................................................................... 4 Identifying the Problem.............................................................................................................................. 4 Milestones ............................................................................................................................................... 4 Technical Requirements ....................................................................................................................... 4 Reviews with customers ........................................................................................................................ 4 Strategic Importance.............................................................................................................................. 4 Goals and Objectives................................................................................................................................. 5 Limitations and Exclusions ....................................................................................................................... 6 Assumptions of the Project ................................................................................................................... 6 Stakeholder Survey .................................................................................................................................... 7 Communication Plan .................................................................................................................................. 7 Budget .......................................................................................................................................................... 8 Risk and Contingency................................................................................................................................ 9 Appendix A: Terms of Reference........................................................................................................... 10 Appendix B: Capilano Consulting stakeholder survey ........................................................................ 13 Appendix C: Responsibility Assignment Matrix ................................................................................... 15 Appendix D: Risk Response Matrix ....................................................................................................... 16 Appendix E: Risk Severity Matrix ........................................................................................................... 18 Appendix F: Gantt Chart & Process Network ...................................................................................... 19 Task summary ...................................................................................................................................... 19 Gantt Chart ............................................................................................................................................ 20 Appendix G: Work Breakdown Structure .............................................................................................. 24 Capilano Consulting | Playground Project Plan 1 Executive Summary The North Vancouver School Board has hired Capilano Consulting to create a project plan for building/reconstruction of playgrounds in their school district. The goal of this project is to create a template plan for any and all schools or communities that are in need of a plan to start a playground project. A playground project can serve as a team-building opportunity for employees of corporations, members of organizations, and school and groups. It is crucial that playground reconstruction takes place as needed for several reasons, the first is the safety of the children at school; the second reason is to provide parents with reassurance about the schools safety standards, and finally it acts as a representation of the school. Our project scope is limited to only school playgrounds and does not include parks. A few of the major assumptions that we are taking on in executing this plan include, the assumption that fundraising will occur and be completed, the assumption that our vendor will be knowledgeable, and the assumption that we will have the support of the PAC. As our project plan is only an outline/template our budget is only a set of guidelines and estimated inflows and outflows of cash. The inflows of currency that a school may expect to obtain are, fundraising, grants, and school/parents saving. While out puts can be categorized under, cost of playground equipment and construction, advertising and opening ceremony. Utilizing tools like the risk response matrix we were able to determine that our largest risk lies in inaccurate measurements of time and increased budget due to time lag. We have calculated that the school should set aside approximately $20,000 for emergency/contingency funds. Capilano Consulting | Playground Project Plan 2 Company and Project Background Capilano Consulting is an experienced team of seven project managers working out of a North Vancouver. We provide objective advice, expertise and specialist skills with the aim of creating value, maximizing growth, and improving the business performance of our clients. Our mission is to provide our clients with all the tools and information they require to help succeed in their business ventures with us. Our cliental are businesses, communities and corporations that need business plans, solutions and guidance in order to complete projects or run operations more efficiently and effectively. Our clients for this project plan are elementary schools and communities across the Lower Mainland that is in the planning process of playground construction. We have researched and developed an extensive project plan that is very thorough, easy to follow, and can be executed by our clients with ease. Capilano Consulting provides project management tools such as the Responsibility Assignment Matrix for their clients so that they may execute their project plans with ease and efficiency. Some other tools that we provide include a budget analysis taking into consideration all potential fees, a work breakdown structure highlighting key deliverables in the construction of a typical playground and risk analysis tools that can help our client be prepared for the worst case scenarios. Project Scope Project Goals Our goal for this project is to create a template playground plan – to be utilized by schools with plans for playground construction – that will be completed within the spring Capilano University semester. Project Objectives To develop a plan that, as a template, will allow PAC’s within BC school districts to construct a playground that will fit all stakeholder’s needs. To create a feasible playground construction plan taking into consideration any legal issues, stakeholder concerns, and budgeting. In order to ensure that we are meeting the objectives of the project, we will consult experienced PAC members who have implemented such projects in the past. Capilano Consulting | Playground Project Plan 3 Project Deliverables At the end of our project we will have created a plan for the construction of any given elementary school playground. This plan will include a WBS, RAM, Process network diagram, Budget template, communication plan, and risk assessment. This will allows PACs to tailor this plan to their needs. Identifying the Problem This Project Plan was created to help the members of the PAC in all/any schools in the Lower Mainland that are looking into the construction/reconstruction of their school playgrounds. This plan will act as an initial guideline to help those who are unsure of playground construction process to get an idea of how they should execute a plan and the resources they will need to acquire to be successful. Milestones Implementation vote Milestones 2months 4days Fundraising Completion 10months 16days Construction Start 11months 5days Opening Ceremony 14months 2days Technical Requirements Some technical requirements that we need to take into consideration include, the size and maximum capacity of the playground. Reviews with customers We will be reviewed by any possible end users and by the course Instructor. Strategic Importance A playground project can serve as a team-building opportunity for employees of corporations, members of organizations, and school and groups. Capilano Consulting | Playground Project Plan 4 When local citizens are involved in developing a new playground, the resulting pride of ownership tends to discourage vandalism and other destruction. They’re a few key questions that need to be answered during the life a project. Why do we need this plan for our project? What are the benefits and outcomes from building a playground? And what are our main reasons for making this plan? It is very important to build an elementary school for our young children where they feel motivated to learn new things and enjoy their social relationships with others. Because, elementary school students have the potential to maintain highest achievement, both academically and personally. One of the key reasons of building or rebuilding a new playground in an elementary school is safety. It is important to make sure that our children play in a safe place and the equipment they play with of climb up all the time and every day is safe enough. Also, providing a new, modern and fun place for our youngest generation can be a good motivation to make them to go to school and grow in their social life. Generally speaking, educating our children in a newer and nicer school can be very helpful when it comes to keeping them motivated. In addition, on the parents’ side, they would love to have their children going to a well constructed school and feel safe about their own kids' health and safely. Moreover, it is very beneficial for the school board and principle to have a school with a perfectly safe playground and not to worry about safety issues that might occur during the break times. Goals and Objectives Planning a project for building a playground can seem overwhelming. But, when you break it down into smaller tasks, it can be quite manageable. There are a few key steps that need to be followed in order to meet our goals. Our first goal in this project is to build (or rebuild) a modern, safe and affordable playground for an elementary school. Before we can design and install a playground, we need the community support for our plans. First of all we need to identify stakeholders. These are the parents, school personnel and principle, community itself and the venders who will most directly benefit from the playground project. Capilano Consulting | Playground Project Plan 5 Then we can target potential supporters. These could be neighbourhood associations, service clubs, and local government agencies, religious groups, trade unions and local news media. Then the next important step is to make a schedule meeting with stakeholders and potential stakeholders. When we have a rough idea about the project agreed budget, it is the time to start to convert our goals to an efficient plan. We need to figure out how to manage our cash inflow and who are going to be our fundraisers. Moreover, it is important to discuss the duration of our project with the stakeholders and finish the project within the set timeline. Then it is time to start our research about playground venders and the best construction companies we can work with. The next step is to communicate with the stakeholders and keep them updated with the project plan status and make sure that the plan we are going to use fits in our budget. Now it is time to sign contracts with selected venders and construction companies to start the project. Our project plan has to be “SMART”, specific, measurable, assignable, and realistic and time related. Limitations and Exclusions Some of our limitations and exclusions include, landscaping, the hours that construction can be conducted, individual school board regulations and standards, length of time we have for constructions (assuming the playground is in a school zone), we will not be building it, it will not be a park (it will be a small playground). Fundraising plans are not included. Assumptions of the Project As our project is a plan for a project, we have compiled a list of assumptions that apply to this report: 1) Our first assumption is that the project plan will be executed in the amount of time allotted and that all fundraising and grant acquisition will occur and be completed prior to the completion of the project. 2) Our second assumption is that our budget. As the majority of our project will be funded through fundraising by the PAC and the school, a major assumption is that the PAC and the school are able to fundraise enough funds to support the construction 3) Our next assumption is that the PAC members are knowledgeable and have the resources, alongside this project plan, to execute and complete this project. Capilano Consulting | Playground Project Plan 6 4) We are also assuming that the vendor that the school board is selecting for the project will have the necessary skills and expertise to execute and complete the project within the set budget and time frame. 5) This project plan also assumes that there are no legal complications throughout the project and that there will be no lawsuits or legal fines placed in the process of construction. Stakeholder Survey Appendix B outlines a mock survey that can be given to stakeholders in a project with a similar scope and values as this one. The stakeholder survey holds three main purposes, the first purpose of the survey is to ensure that all stakeholders’ views and opinions are taken into consideration and recognized. The second and third purpose of the stakeholder survey is to ensure that expectations are met and to increase the prospect of project buy-in. Communication Plan Communications are a critical deliverable of every successful project and a key project management soft-skill. One of the most important parts of a project in its primary levels is an efficient way of communicating with its stakeholders. The project management is countable for keeping the stakeholders updated with the project’s process. In our project plan (building a playground for an elementary school) the project management team (PAC) will communicate with the key stakeholders over the duration of project. The key stakeholders of the playgrounds are the parents, school board, community, principle, and the venders that they are going to work with. Each individual stakeholder has a different set of requirements for project information, and prefers different ways of receiving their communications. It will not be possible to define a unique set of communications for each stakeholder in most projects, so the best you can do is identify the different category of stakeholder and define the required information and communication methods that best suits the group. The project management team could communicate with its main stakeholders in the following ways: They can send newsletters to the parents or keep them updated through PAC meeting and surveys. They are able to communicate with the school board back and forth and update their status with them through the life of the project. Capilano Consulting | Playground Project Plan 7 They must contact the principle daily by phone or face to face meetings. They communicate with the venders towards the end of the project plan through a contract between the other stakeholders, venders and the project management team. Community Stakeholder is an increasingly important category of stakeholders. Consideration of these stakeholders must go beyond communications. The management team can communicate with them through e-mail, Intranet, Internet, regular mail, phone, video conferences, and face to face meetings. Besides all the ways that project management team could communicate with stakeholders, they have to be careful to not to over-communicate with them. Also, the management team should not report a problem to them without suggesting a solution. Budget (Cash Inflow) (Cash Outflow) -Fundraising: Fundraising Events. Donations. Students’ performance for fundraising. - Cost Of The Playground, equipment: - Aluminum Posts. - Tender decks. - Tender tuff Coating. - Polyethylene Slides. - Adjustable Slide footer. - Stainless Steel Hardware & Fasteners. -Grants: -Cost Of Playground, Construction: - Building permit. From the bank. - The Labour hours. From the money institutes. - The cost of contract for the job (cost of the insurance for the project is included). - The cost of demolishing the old playground. - The cost of landscaping. School/ Parents Savings: -Cost Of Advertising: - The money that could be saved for - The cost of survey. emergency situation or any (individuals/community) renovation. - The cost of newsletter. - The cost of printing and distributing Fliers. Capilano Consulting | Playground Project Plan 8 - -Opening Ceremony: - The cost of supply needed for the party. (Paper plates/fork/spoon/knife, the balloons, ribbons, flowers…) - The cost of food/drink needed for the number of people attending. - The cost of rental equipments. (Music instruments, chairs, tables…) - The cost of invitation cards. - The cost of prizes and gifts that will be given out to some parents and donators. Risk and Contingency After conducting our risk response matrix (appendix D) and our risk severity matrix (appendix E), we were able to determine the top 10 risks and factors that we feel contain the most risk for this type of project. As per these analysis’ we were able to determine that the most influence factors in this project are time and budget. Earlier in this report we listed milestones and deliverables, with the application of these to measurable, the project manager will be able to minimize the risks of this project. For our two top risks with the highest overall risk value, our contingency plans are to reallocate funds and to raise more funds as required. Capilano Consulting | Playground Project Plan 9 Appendix A: Terms of Reference Date: Feb. 4, 2011 Start: TBA Subject of the Study: Playground Completion: TBA Reconstruction Proposal (School: TBA) Name and Address of Client: Capilano University Faculty Advisor Name: TBA Name: Cyri Jones Position: PAC Chair/ Comity Advisor Position: Instructor Telephone: 604-783-8601 (cell) Email: cyrijones2@gmail.com Client’s Contact Person Student Names, Telephone, Email Ricardo Teixeira 604-354-2852 ricardoteixeira88@hotmail.com Ricardo Teixeira, 604-354-2852; Aaron Bergner, 778-987-3032; Rana Fahiminia, 604-782-7814; Shannon Kim, 778-322-5572; Hilah Ravid 778926-0037; Elizabeth Westin, 604-613-6200; Jason Wang, 778-384-1716 Identify the General Nature of the Client’s Goal The goal is to create a plan for construction of a safe and fun communal playground for any school that requires the information in the lower mainland. Within a set timeline that meets the expectations set out by stakeholders. Identify the Difficulties Caused by the Problem (symptoms) Difficulties include: Financial investment Satisfying the needs of the stakeholders Safety regulations Selecting appropriate equipment/meeting standards set out by school district Timeline/restriction Capilano Consulting | Playground Project Plan 10 Completion date/goal Description of the deliverable our group will be creating for our client: List of contact peoples Vendor recommendations Status updates conducted weekly via our website Construction timeline and execution plan Interviews with clients that have undergone similar scenarios (first-hand experience) Funding information Example stakeholder survey and instructions for implementing the survey – to give template for a general idea of questions that you may want to ask Benefits to be Expected from this student deliverable: Clarification of planning process for construction of playground Efficiency in budget and schedule A good starting point for building a more elaborate project plan Constraints: Limits imposed on our deliverable (technical, cost, time, confidentiality, etc.) Example plan o Doesn’t contain a full budget o Doesn’t full vendor information o Doesn’t give specific schedules Criteria for Evaluation: Basis for measuring success of student project (judgment, quantitative, etc.) Ease of use o To be evaluated by: instructor, and potential users/clients Customizability o To be evaluated by: instructor, and potential users/clients Capilano Consulting | Playground Project Plan 11 Approved by Client (primary stakeholder) Signature: TBA Date: Agreed: Students Signature: Date: Signature: Date: Signature: Date: Signature: Date: Signature: Date: Signature: Date: Approved by industry stakeholder Signature: Date: Signature: Date: Approved by Capilano University Signature: Date: Capilano Consulting | Playground Project Plan 12 Appendix B: Capilano Consulting stakeholder survey Why have we organized a stakeholder poll? To ensure that stakeholder views are considered in playground construction. To ensure that project output meets end-users needs. To increase project “buy in” stakeholder group. What did we want to find? Stakeholder’s questions and issues of concern relating to safety and how many benefits they will get after the playground are built. How stakeholders like their information to be presented. Stakeholders’ expectations of playground construction. Questions on building of schedule. Questionnaire population Members of school’s management Students’ parents Residents of school neighborhood Stakeholders’ expectations of Capilano Consulting Information role Provide information on the actual building, safety standards, suppliers information, reports and conferences Network role Improve the co-ordination of school’s actual budget and schedule and bring them to clear to the fix budget and schedule. Stakeholder How do you feel current playground meets the need of student? In want way could playground be improved? Number of children Very well not well Increase investment extremely Update equipment not well Increase area Other__________________________________________________ 10-30 30-50 50-70 More than 70 Capilano Consulting | Playground Project Plan 13 Ages of children 5-8 9-12 Currency member of the PAC committee? Yes No Interest in volunteering with playground consulting during project Yes No 13-16 Capilano Consulting | Playground Project Plan 14 Appendix C: Responsibility Assignment Matrix Task School Board Principal PAC Vendor Misc - Staff Stakeholders Financial Draft Budget Final Budget District Grant Provencal/ Municipal Grants PAC Gaming Grant R I I RA RA RA C I C I I N/A N/A I I C I I I RA RA I C I I I I I RA I I C C I I RA I I I C I C I I RA RA RA I I I RA I I I I RA RA RA C C I I N/A N/A I I I I I I I C I I I I I I I C I C I C I RA RA RA RA RA RA I N/A C N/A N/A I C N/A I N/A N/A RA R I R I I I I I I I I I I C C C C RA RA RA RA RA I I I C I N/A N/A N/A N/A N/A R R R R R I I C N/A I Playground Playground construction School Rep Supervision Construction contract Pick product Vendor List Vendor Contract Project Start PAC vote Implementation Vote Create Pac Workgroup Stakeholders Stakeholder survey Community Meeting Project Approval Parent Newsletter Parent Survey Building Permit Opening Ceremony Advertising Supplies Event day Media Contact Food Acquisition Capilano Consulting | Playground Project Plan 15 Appendix D: Risk Response Matrix Risk Description Probabi lity (%) cost if it occurs overall risk/risk value inaccurate measurement of activity time trigger activity is more than 2 days behind schedule 0.55 $ 15,000.00 $ 8,250.00 budget change due to timeline lag 0.65 $ 11,000.00 $ 7,150.00 Underestimated cost of development in budget 0.3 $ 20,000.00 $ 6,000.00 0.25 $ 15,000.00 $ 3,750.00 timeline lag cost exceed projected costs by 5% missing equipment/capital $ 2,000.00 no progress over time (results should be viewable every few weeks/implement contingency plans) theft of equipment/capital Vendor/Contractor lack of experience 0.2 $10,000.00 Safety problem during construction Development team inexperienced (PAC) 0.35 $ 3,000.00 $ 1,050.00 0.5 $ 1,000.00 $ 500.00 hurt employee/child/commu nity member unreasonable demands/expectations $ 400.00 3 months prior to end date and no construction has started Failure of vendor to complete construction - by set date 0.2 $ 2,000.00 contingency Responsible analyze resources and reallocate in order to ensure timely completion PM/Vendor raise more funds PM raise more funds implement monitoring systems PM implement a strike system (3-strikes and you're out) research for a new vendor analyze the situation and rectify any outstanding safety/medical issues communication and showing results Research new vendor. Have a clause in the initial contract stating consequences if project deadline is not met Capilano Consulting | Playground Project Plan PM PM PM PM PM 16 union strike 0.15 $ 2,000.00 $ 300.00 discussion amongst staff environmental disaster 0.01 $25,000.00 $ 250.00 news/unpredictable vandalism during project 0.35 $ 500.00 $ 175.00 $ 2,000.00 $ 17,000.00 $ 140.00 $ 115.60 0.01 $ 6,500.00 $ 65.00 Equipment takes longer than expected to ship change in school board rules Supply shortage of playground equipment Poor weather delays construction of playground 0.07 0.0068 0.03 $ 2,000.00 $ 60.00 vendor contract agreement failure 0.01 $ 6,000.00 $ 60.00 Playground doesn't meet safety standards 0.009 $ 6,000.00 $ 54.00 group not getting along 0.04 $ 1,200.00 $ 48.00 (failure to) communication issues 0.2 $ 200.00 $ 40.00 change in policy/unions 0.01 $ 3,800.00 $ 38.00 building permit 0.01 $ 1,000.00 $ 10.00 Failure of implementation vote (PAC) 0.1 $ - $ - Sum of Top 10 Risk $ 29,650.00 Total Risk $ 30,455.60 Capilano Consulting | Playground Project Plan 17 Continue with construction (teacher strike). Put operations on hold (construction/vend or strike) PM PM Appendix E: Risk Severity Matrix 5 budget change due to timeline lag Likelihood 4 3 Development team inexperienced (PAC) Safety problem during construction inaccurate measurement of activity time Underestimated cost of development in budget 2 1 1 2 3 4 5 Impact Dark (Major Risk) Medium (Moderate Risk) Light (Minor Risk) Capilano Consulting | Playground Project Plan 18 Appendix F: Gantt Chart & Process Network Task summary Capilano Consulting | Playground Project Plan 19 Gantt Chart Capilano Consulting | Playground Project Plan 20 Process Network Capilano Consulting | Playground Project Plan 21 Capilano Consulting | Playground Project Plan 22 Capilano Consulting | Playground Project Plan 23 Appendix G: Work Breakdown Structure Capilano Consulting | Playground Project Plan 24 Capilano Consulting | Playground Project Plan 25