Hunter College School of Education Rehabilitation Counseling Program Outcomes Report 2011-12 Program Objectives 1. Recruit and enroll qualified students each year from diverse backgrounds who demonstrate a distinct interest in Rehabilitation Counseling or School Counseling. 2. Graduate and place qualified Rehabilitation, Counselors each year within public and private settings in the Greater New York area. 2011-12 Evaluation Activities New student survey results about usefulness of admission and recruitment resources End of program survey results about helpfulness of admissions advisor Review of demographics of enrolled students 2011-12 Results Benefiting from its location in NYC, the program continues to attract students from diverse backgrounds. A review of the demographics of students enrolled in Fall 2011 reveals a highly diverse student body: of the 65 Rehabilitation Counseling enrolled students, 34% were White, 20% Hispanic/Latino, 7% Asian, 22% African American, and 2% Non Resident. Fifteen percent of the students were male. In 2011-12, 67% of the new counseling students found the School of Education Admissions Advisor to be helpful or very helpful when making their college choice. High ratings were also given to the Hunter College Catalog (74% helpful/very helpful) and the Program Brochures/School of Education Graduate Catalog (70% helpful/very helpful). Seven of the 31graduates in counseling programs who completed their degree in 2011 responded to the 2012 alumni survey, for a response rate of 23%. The findings related to graduate employment and professional credentialing reveal the following: Alumni survey of program graduates End of program survey results about job placement -All respondents were employed one year following graduation; 71.4% held jobs in Rehabilitation Counseling, 14.3% held a counseling-related job, and the remaining 14.3% had other jobs. -All respondents took the CRC exam; five of the respondents (71%) received certification/licensure as CRC. However, only three of the seven alumni stated that their job requires certification/licensure. In addition, the End of Program Survey findings for 2011-12 indicate that, upon completing their degrees, 33% of the counseling graduates 1 Program Objectives 2011-12 Evaluation Activities 2011-12 Results plan to pursue a Ph.D. and 19% plan to pursue another master’s degree beyond the master’s in counseling. Sixty-three percent will pursue an Advanced Professional Certificate. 3. Facilitate opportunities for the professional development of Rehabilitation Counseling, Mental Health Counseling, and School Counseling students. End of Program Survey Eighty-three percent of the counseling graduates who responded to the 2011-12 End of Program Survey reported that they attended professional counseling seminars and workshops during the past two academic years; 41% attended a professional conference within the last two years. One fourth of the respondents attended the United Federation of Teachers’ Professional Counseling Seminars. 4. Maintain a solid core of academic offerings and enhance curriculum content consistent with the growth of the Rehabilitation Counseling professions. Student evaluations of course instruction End of Program student survey results about strength of program preparation in professional knowledge and skills Alumni survey results about strength of program preparation in professional knowledge and skills Employer survey results Data summarizing Fall 2012 student evaluations show an average of 5.75 (on a scale of 1 to 7) for the overall evaluation of instructors’ teaching in all COCO courses, placing the faculty very close to the “Excellent ” rating. In addition, the results of the 2011-12 End of Program Survey indicate strong satisfaction with program preparation in professional knowledge and skills. For instance, 96% of the respondents thought the program was helpful or very helpful in preparing them to become an effective counselor. And 88% would attend Hunter College’s counseling program if they were to make a program choice again. In the 2012 Alumni Survey, 74% of the counseling respondents were satisfied or very satisfied with the preparation they received from their counseling program. Ninety percent of the respondents noted that they would recommend the Hunter School of Education to individuals interested in working in counseling. Lastly, in the 2012 Employer Survey, 12 (or 75%) of the respondents who indicated that they employ Hunter College graduates from the counseling programs, rated our graduates as “very effective” and 4 (25%) rated them as “effective.” 2 Program Objectives 5. Provide students with a sequence of counseling experiences through instruction, laboratory experience, and fieldwork at high quality sites. Enhance the Program’s responsiveness to the on-going needs of our students by conducting formative and summative evaluations. 2011-12 Evaluation Activities Student evaluations of course instruction End of Program student survey results about strength of program preparation in professional knowledge and skills Alumni survey results about strength of program preparation in professional knowledge and skills Employer survey results Students’ evaluation of internship/practicum sites and supervisors 2011-12 Results The results from Student Evaluations of Course Instruction, End of Program Survey, Alumni Survey, and Employer Survey were highlighted in the sections above. In addition to these data, the student evaluations of internship/practicum sites reveal high levels of satisfaction with both the sites and the supervisors. Overall, 88% of the rehabilitation counseling students agreed or strongly agreed that they would recommend their site for other counseling students' internships or practicum. Supervision for rehabilitation counseling had four highly rated items (with over 80% "always"): 1. My supervisor was available when I needed him/her (91%); 2. My supervisor fulfilled the practice requirements as outlined in the guidelines (85%); 3. My supervisor structured supervision appropriately (82%); and 4. My supervisor could accept my feedback (82%). For each item related to the quality of supervision, at least half of the respondents gave a rating of "always." Highlights of findings for these evaluations were noted in the sections above. Upon reviewing the results, the Coordinator of Fieldwork Placements in the Department of Educational Foundations and Counseling Programs decided to organize several focus groups this spring with students who are currently enrolled in internship and practicum courses. These discussions will add more insights to the data we already collect about clinical experiences and will help the program become more responsive to the students’ needs. Key Assessment/Student Learning Outcomes Data, including students’ self evaluation and supervisors evaluation of internship/practicum performance Student evaluations of course instruction End of Program student survey results about strength of program preparation in professional knowledge and skills 3 Program Objectives 2011-12 Evaluation Activities Alumni survey results about strength of program preparation in professional knowledge and skills Employer survey results Students will develop skills and techniques to effectively provide personal and career counseling services for clients. Students will develop and maintain high standards of professional ethics. 2011-12 Results For the fall 2012 semester, all students who completed the transcript analysis were rated “at standard” or “above standard” on multicultural competency, 60% on personal awareness, 86% on client awareness, 96% on counseling microskills, 94% on alternative interventions, and 80% on summary of Strengths and Limitations. The results also indicate that 40% of the students were rated below standard on personal awareness, suggesting that this might be an area of improvement that COCO 701 instructors need to address. Key Assessment/Student Learning Outcomes Data: COCO 701 (Counseling Skills and Interviewing Techniques) transcript analysis key assessment The evaluations of rehabilitation counseling students by their supervisors in COCO 725/726 show that 100% of the students always practice counseling in a legal and ethical manner and 92% always apply relevant ethical and legal principles to case situations. In addition, 85% of the students always resolve ethical dilemmas by applying problem solving and decision making skills and 94% always seek consultation from appropriate staff to resolve possible legal or ethical issues. High ratings were also given by supervisors to the students who completed the practicum (COCO 718). COCO 718 (Practicum in Counseling) supervisor evaluation of student performance in practicum COCO 725/726 (Internship in Counseling) supervisor evaluation of student performance in internship Starting with Fall 2013, additional data will be collected to assess this student learning outcome via a key assessment in COCO 703 (Psychosocial, Cultural and Political Aspects of Disability: Rehabilitation and Special Education): the ethics exam. 4 Program Objectives Students will become aware of their contributions to the counselor-client relationship through self-awareness and the ability to identify and accept individual differences. Students will develop identification with the professional role of the Rehabilitation Counselor and recognize the unique services provided by their respective profession. 2011-12 Evaluation Activities Key Assessment/Student Learning Outcomes Data: 2011-12 Results Practicum supervisors in COCO 718 noted that 81% of the students always exhibited self-awareness, 71% always exhibited an awareness of potential biases and attitudes that may affect the counseling process, and 75% always demonstrated awareness of diversity issues and issues related to cross-cultural counseling. COCO 718 (Practicum in Counseling) case presentation key assessment, COCO 719 (Individual Supervision) course grade In addition, the student grades in COCO 719 (Individual Supervision) demonstrate that all students were at or above standard when evaluated on their individual supervision skills. Of the 22 students enrolled in the class in Fall 2011, 3 received A+, 5 A-, 12 A, and 2 B+. Supervisor evaluations in COCO 725/726 indicate that student performance in the internship was highly rated by supervisors on all items related to developing professional identity. The percentages of students who “always” demonstrated skills related to developing professional identity are as follows: exhibits knowledge of Rehabilitation or School Counseling roles and function (91%), practices counseling in a legal and ethical manner (100% ), applies relevant ethical and legal principles to case situations (92%), resolves ethical dilemmas by applying problem solving and decision making skills (85%), seeks consultation from appropriate staff to resolve possible legal or ethical issues (94%), and maintains appropriate confidentiality regarding client (100%). Key Assessment/Student Learning Outcomes Data: COCO 718 (Practicum in Counseling) self evaluation of practicum performance COCO 718 (Practicum in Counseling) supervisor evaluation of student performance in practicum COCO 725/726 (Internship in Counseling) self evaluation of internship performance In the practicum course (COCO 718), all students received top ratings (as defined by percent of “always”) on each of the six items related to developing a professional identity. COCO 725/726 (Internship in Counseling) supervisor evaluation of student performance in internship The student evaluations reveal similarly encouraging results regarding the supervisor’s help in enabling them to express opinions, questions, and concerns about their counseling (100% of the answers fall under “Always” or “Sometimes” categories for internships). 5 Program Objectives Students will acquire the knowledge and skills necessary to work effectively within complex organizations. This includes understanding organizational structure, working conditions, and following procedures, processes, and protocol. Faculty and staff will contribute to the Rehabilitation Counseling professions through scholarly productivity, community service, presentations, in-service training, consultations, and technical assistance. 2011-12 Evaluation Activities Key Assessment/Student Learning Outcomes Data: 2011-12 Results All students were rated at or above standard on Modules 1 and 2 and 94% received similar ratings for Modules 4 and 5 of the self-reflection paper. COCO 711 (Supervision and Administration) selfreflection key assessment Ratings from student evaluations for all COCO sections (n=38) offered in Fall 2012 indicate that on a scale of 1 (Poor) to 7(Excellent), the overall evaluation for instructors’ teaching in these sections was 5.75, thus placing Rehabilitation Counseling faculty very close to an "Excellent" rating. Student evaluations of course instruction Annual evaluation of professional activities (research, teaching, and service) The averages for other teaching effectiveness items were as follows: -provides clearly defined objectives for students (5.00) -treats all students in a respectful manner (5.70) -presents course content in an organized manner (5.60) -makes good use of examples and illustrations to clarify concepts (5.47) -Interprets difficult and abstract ideas (4.80) -effectively communicates knowledge (5.80) -challenges students intellectually (5.50) -has increased student interest in the subject (4.63) According to the Faculty Annual Evaluation of Professional Activities, during the 2011-12 academic year, Rehabilitation Counseling faculty were principals and co-principals for ten funded research grants and presented 12 papers at professional conferences. 6