Type of Assistance Contact Name
Erica Downey Jones
Reading Plus
(local Reading Plus representative)
Implementation /
Helen Darling
Program Usage Support
( Reading Plus representative)
Reading Plus
Technical Support
Reading Plus Technical Support Team
Email
Erica@readingplus.com
, 901-849-2038
Helen@readingplus.com
, 901-652-9955
1-800-732-3758, option 3
SCS Technology Help
Desk
The Help Desk 416-2700
Literacy Advisor Kristy Ford fordk1@scsk12.org
Scenario 1
Computer Lab – Ideally in the school schedule an intervention block should be provided (see sample schedule below). All students who require intervention at the grade level should then receive 3 x 30 minute sessions weekly for elementary.
Middle and High school students should receive 3 x 45 minute sessions weekly. A teacher assistant or a teacher specified by a rotation on the grade level team would be responsible for escorting students to the computer lab for required intervention. Face-to-face sessions with the classroom teacher would occur the other two days.
Scenario 2
Laptop carts – Laptop cart rotation on a grade level team would be assigned through a checkout schedule. Students would access laptops in the classroom or an assigned location for reaching all students who are in need of intervention.
Laptop carts should be plugged in at the end of the day for ideal charge.
Scenario 3
Classroom computers only – Teachers in classrooms would be responsible for allocating time throughout the day for students in need of intervention.
Sample Elementary School Schedule

Sample Middle School Schedule
Sample High School Schedule
Questions and Answers
For Teachers and Administrators Converting to the New Reading Plus
1. Who is entitled to the new Reading Plus?
If your school’s or institution’s hosting term extends beyond July 2013, you will be entitled to the new Reading Plus for the duration of your hosting term. If you are unsure about when your current hosting term expires, please contact your local Reading Plus representative or contact Reading Plus directly at 1-800-732-3758, option 3.
2. When does the conversion to the new Reading Plus take place? Most customers in the United States were converted to the new version of Reading Plus on July 29, 2013.
3. Will students’ data be migrated into the new program?
No. The new Reading Plus represents a major upgrade for
Reading Plus users and the revised data structures of the new framework will not accommodate the older data formats. However, sites will be provided access to past years’ data through the current Management system through www.readingplus.com/users which will remain available through June 1, 2014. After this date, records from previous years will be provided electronically upon request.
4. Will staff login information remain the same?
Yes. Staff usernames and passwords will remain the same for the new
Reading Plus . If your username and password no longer work, please contact your site administrator to see if changes were made to your school’s account.
5. Can sites run the old and new version of the program at the same time?
No. Your site needs to run either the older version or the new version of Reading Plus .

6. How will educators be trained to use the new Reading Plus ?
Reading Plus representatives will provide professional development that will facilitate a smooth transition to the new program. Educators can also press Help from within the management dashboard to access multiple resources (on-demand videos, live and archived webinars, and printable resources) that provide detailed information on how to use the new Reading Plus confidently and effectively.
7. Will all the older programs be available to students?
The names of our core component programs have changed and their new form and function are more robust. Students will continue to experience the instructional integrity you have come to expect from Reading Plus as they engage with redesigned versions of familiar programs. Our Word Memory and D-Code programs will no longer be available.
Administrator's Quick Start Guide
Teachers's Quick Start Guide
8. How will the Visagraph application be accessed?
The Visagraph application will be accessed through www.readingplus.com/users , using the usernames and passwords educators used for the previous version of the program ( Reading Plus v3.7). We will be releasing information about conversion plans for the Visagraph application in
2014.
9. Which students can use the new Reading Plus ?
The new Reading Plus is recommended for students in 3rd grade and higher who have foundational reading skills such as phonemic awareness, phonics, and decoding, who can competently read 1st grade texts, and who have mastery of 2nd grade vocabulary.
10. Can students still use Reading Plus at home? Reading Plus is a web-based program, available 24 hours a day, 7 days a week. The program can be accessed from anywhere with an Internet connection.
11. What are the schedule and time requirements for the new Reading Plus ?
The new Reading Plus instructional components are modular and allow students to complete assignments in smaller units. This new design makes scheduling easier and more flexible for any school calendar. For an overview of schedule recommendations for various populations using the new Reading Plus , please review the following implementation planning guide .
12. What support will be provided with the new program?
Your Reading Plus representative is committed to supporting you as you implement and learn the new program. In addition, Reading Plus will provide regular webinars, newsletters, and other helpful resources throughout the year to ease your transition to the new Reading Plus .
Additional assistance is just a phone call or email away when questions arise.
13. Does the new Reading Plus run on the iPad and other tablets?
Yes! The new Reading Plus runs on iPad 2 and iPad 3 running iOS6+, and Chromebooks running chrome OS version 19+.
14. What are the new technical requirements for the program?
The new Reading Plus uses HTML5 to support a mediarich, animated presentation style that does not rely on Java or other plug-ins. No more Java headaches! The program works on all modern browser and operating system configurations, including: a. MS Windows 7 & 8 b. Mac OS X 10.6.8 and higher c. iOS6 for iPads d. Chrome OS for Chromebooks
15. For those users who are still bound to Windows XP and Internet Explorer 8, Google's Chrome Frame add-on can be used. For additional information, please review our 4.0 Technical Specifications .
16. If our site is running the current version of Reading Plus will we be ready to run the new version of Reading Plus ?
If your site is running a modern browser (e.g. IE 10+, Chrome 20+, Firefox 10+, Safari 6+) you will be able to run the new version of Reading Plus effectively. Workstations still running Internet Explorer 8 can install the Chrome Frame add-on to access the new version.
17. Does the new version of Reading Plus require Java?
No! The new Reading Plus uses HTML5 to support a media-rich, animated presentation style that does not rely on Java or other plug-ins. No more Java headaches!
18. Will there be any changes to our site’s license?
Reading Plus has changed its delivery format from a concurrent user model to an annual subscription model that allows sites to significantly increase the number of students who can access the system at one time. Sites with hosting terms that extend past July 2013 will have their concurrent user seats converted to Single Student seats at the generous ratio of 8 to 1. Single Student seats determine the total number of students that can be enrolled into classes and participate in Reading Plus instruction. A district can distribute Single Student seats to various sites within the district.
19. What if my site is not ready to convert to the new version?
Customers who wish to delay converting to the new version must complete this form in order to continue using version 3.7 through January 3, 2014.
20. Will Reading Plus desktop shortcuts from last year still work?
If your site has been converted, you will need to create new desktop shortcuts that point to the new login page, login.readingplus.com.
21. How will we import students and/or staff into the new Reading Plus ?
District and School Administrators may import

data into the New Reading Plus by sending import files to our support team using either our secure web form or SFTP
Upload, available on our importation page .