Annual Plan and Budget 2014-15 Including Forward Estimates 2015-16 to 2017-18 Presented and submitted to the Council on Wednesday, 18 June 2014 by the Right Honourable the Lord Mayor of Brisbane (Councillor Graham Quirk) Table of Contents The Vision………………………………………………………………………………………………………………..1 Executive and Management of the Brisbane City Council…………………………………………………………..2 Document Overview……………………………………………………………………………………………………..3 Financial Summary Summary of Recommendations………………………………………………………………………………7 Budgeted Statement of Comprehensive Income…………………………………………………………...8 Budgeted Statement of Financial Position…………………………………………………………………..9 Budgeted Statement of Cash Flows………………………………………………………………………..10 Budgeted Statementof Changes in Equity………………………………………………………………....11 Summary of Recommendations – Long Term Financial Forecast……………………………………...12 Financial Ratios……………………………………………………………………………………………....13 Program Details Program 1 – Clean, Green and WaterSmart City…………………………………………………………15 Program 2 – Moving Brisbane …………….……………………………………………………………..…51 Program 3 – Future Brisbane …………….………………………………………………………………...71 Program 4 – Your Brisbane …………….…………………………………………………………………..81 Program 5 – Public Health and Safety……………………………………………………………………105 Program 6 – Economic Development…………………………………………………………………….113 Program 7 – Customer Focus……………………………………………………………………………..125 Program 8 – City Governance………………………………………………………………………….….133 Appendix of Schedules……………………………………………………………………………………………….149 Businesses and Council Providers………………………………………………………………………………….173 Revenue Policy………………………………………………………………………………………………………..199 Revenue Statement…………………………………………………………………………………………………..202 Resolution of Rates and Charges 2014-15………………………………………………………………………...213 Glossary………………………………………………………………………………………………………………..259 Index of Outcomes……………………………………………………………………………………………………263 Vision Brisbane – Australia’s New World City The Brisbane Vision is Brisbane City Council’s long-term community plan for our city. Our vision is that Brisbane will continue to be a safe, vibrant, green and prosperous city. A city valued by all for its friendly, energetic and optimistic character and subtropical outdoor lifestyle. We all have a role to play to achieve the Brisbane Vision. In this Annual Plan and Budget we are getting on with the job and planning for the future by: Maintaining and enhancing Brisbane’s key assets Reducing congestion, by supporting public transport and improving suburban roads Providing a cleaner, greener city Encouraging the city’s continued growth, prosperity and facilitating quality development Creating a city that is accessible and offers opportunities to all Providing high quality facilities and a range of sport, leisure and recreation opportunities Supporting local communities and protecting ourselves and others from natural disasters Attracting investment, events, business, international students and visitors Making it easier for people to do business with us Strengthening Brisbane as a vibrant, creative hub -1- Executive and Management of the Brisbane City Council The Right Honourable the Lord Mayor, Graham Quirk Chairman of the Establishment and Coordination Committee and ex-officio member of all other standing committees. Establishment and Coordination Committee (E&C) Councillor Adrian Schrinner Deputy Mayor and Chairman, Infrastructure Committee Councillor Amanda Cooper Chairman, Neighbourhood Planning and Development Assessment Committee Councillor Julian Simmonds Chairman, Finance, Economic Development and Administration Committee Councillor Krista Adams Chairman, Brisbane Lifestyle Committee Councillor David McLachlan Chairman, Field Services Committee Councillor Matthew Bourke Chairman, Environment, Parks and Sustainability Committee Councillor Peter Matic Chairman, Public and Active Transport Committee Management Colin Jensen Chief Executive Officer Greg Evans Divisional Manager, Organisational Services Alan Warren Divisional Manager, Brisbane Transport Vicki Toms Divisional Manager, City Planning and Sustainability Paul Salvati Divisional Manager, Brisbane Lifestyle Scott Stewart Divisional Manager, Brisbane Infrastructure Geoffrey Beck Executive Manager, Field Services Alan Evans Executive Manager, City Projects Office Pip Hold Executive Manager, Chief Executive’s Office Peter Rule Executive Manager, G20 Coordination Unit Neil Padley Executive Manager, Support Services Centre Paul Oberle Chief Financial Officer -2- Document Overview Document Overview PURPOSE The annual plan and budget is the key annual operational and financial planning document of the Brisbane City Council. It provides the funding for the activities of the Council for the coming year. It states the annual operational plan for the coming year. It provides financial accountability for the Council through budgeted financial statements. It reflects the policies and direction of the Lord Mayor and Council. It is consistent with Council’s long term financial forecast, Corporate Plan and the Brisbane Vision. DOCUMENTS Four documents relating to the 2014-15 annual plan and budget are produced. The Lord Mayor's Annual Plan and Budget Speech, a transcript of the speech delivered to the Council, which provides the direction for the operations, programs and financial management of the Council. The Annual Plan and Budget document provides details of revenues to be raised, program allocations, business information, annual operational plan, budgeted financial statements and the Resolution of Rates and Charges. The Annual Plan and Budget Summary document provides an overview and key highlights of the annual plan and budget. The Fees and Charges document provides details of the fees and charges set for Council products and services for the financial year. INTERPRETING THE ANNUAL PLAN AND BUDGET DOCUMENT Setting the Annual Plan and Budget The Council has prepared the annual plan and budget in accordance with accrual accounting and reporting procedures required under Australian Accounting Standards. It complies with the City of Brisbane Act 2010 and the City of Brisbane Regulation 2012. Specifically, the City of Brisbane Regulation 2012 requires Council to prepare for the budget year and the next two financial years the following four key financial statements: (i) income and expenditure (ii) financial position (iii) cash flows and (iv) changes in equity. The City of Brisbane Regulation 2012 also requires Council to include its revenue policy, a revenue statement and a long term financial forecast for the budget year and the following nine years. The Annual Plan and Budget Document commences with an Annual Plan and Budget Overview, which compares the budgeted financial allocations for the 2014-15 budget year with the anticipated financial outcome for 2013-14. The overview is structured to present the financial estimates in a Summary of Recommendations – Long Term Financial Forecast showing: the increase / decrease in operating capability the proposed allocations of expenses, estimates of revenue, assets, liabilities and equity appropriations from operations the anticipated closing accumulated surplus from 2013-14 transfers to and from reserves the proposed accumulated surplus at the end of 2014-15. -3- Document Overview The purpose of the Budgeted Financial Statements follows. Statement of Comprehensive Income The Statement of Comprehensive Income details the revenues and expenses for the 2014-15 annual plan and budget period and the next two financial years, calculated on an accrual basis, and provides details of expected financial performance for these periods. It enables readers to identify the cost of goods and services to be provided and the extent to which those costs will be recovered from revenues raised. The Statement of Comprehensive Income reflects the total Council operations, including Businesses and Council Providers. The net result of the Statement of Comprehensive Income gives rise to an increase or decrease in Operating Capability. Statement of Financial Position The Statement of Financial Position shows the assets, liabilities and equity of the Council, thereby providing information about the resources controlled by the Council and other information which is useful for assessing the Council's financial structure, solvency and capacity for adaptation. The Statement of Financial Position highlights the budgeted financial position of the Council at the end of 2014-15 and the next two financial years, in relevant categories of assets, liabilities and equity. Assets and liabilities are disclosed as current and non-current. This distinction is based on the likelihood of the respective items being liquidated, sold or received within the 12 month annual plan and budget periods. Items, which are deemed to meet these criteria, are classed as current assets or current liabilities. All other items are then classed as being non-current. The Statement of Changes in Equity provides an understanding of the budgeted movements in the Capital Equity Accounts, Reserves and the Accumulated Surplus. Together, these accounts reflect the Net Community Assets of the Council. Statement of Cash Flows The Statement of Cash Flows reflects the cash movements of the Council for 2014-15 and the next two financial years. Payments to employees and suppliers for materials and services or for the acquisition of assets are compared with cash received from rate revenue, subsidies and proceeds from sales of assets and investments. The information provided in the Statement of Cash Flows, together with other information in the financial statements, assists in assessing the ability of the Council to generate cash flows to meet its financial commitments as they fall due. Long Term Financial Forecast Council’s Long Term Financial Forecast includes: a) the income of Council b) the expenditure of Council, and c) the value of its assets, liabilities and equity of the Council for the budget year and the following nine years. -4- Document Overview Financial Ratios As required by the City of Brisbane Act 2010 and the City of Brisbane Regulation 2012, the following measures of financial sustainability are presented for 2014-15 and the next nine financial years: Asset Sustainability Ratio Net Financial Liabilities Ratio Operating Surplus Ratio Whilst not a requirement of the City of Brisbane Act 2010 and City of Brisbane Regulation 2012, other ratios have been included because the Council believes they provide valuable information to users of the financial statements. Program Information Detailed information on each program is covered by a separate chapter in the annual plan and budget document in the following format: Program Overview - This includes a program goal and description, a summary of the estimates by outcome for the program showing the anticipated 2013-14 and proposed 2014-15 budgets Recurrent Operations Contracts - Where the forward estimates for 2015-16 to 2017-18 in any financial summary include provision for recurrent operations contracts in those years, that inclusion represents a commitment in this annual plan and budget to fund recurrent operations contracts, entered into in 2014-15 and extending to, but not beyond 2017-18, to the aggregate amounts stated in each of those years Outcome - This includes a description for each outcome and an overview describing its strategic direction and alignment to Council’s Corporate Plan and the Brisbane Vision Strategy - For each strategy, the annual plan and budget document contains a description Service - Each service provides a description and a Service Budget split between Operating (Core) and Projects Operating Budget - The anticipated 2013-14 and proposed 2014-15 budgets for each service excluding the budget for projects Total Project Expenditure Combined with Rolling Projects list shows the proposed 2014 -15 annual plan and budget and forward estimates for 2015-16 to 2017-18 for all expenditure projects in a program. The forward estimates are indicative for planning purposes and signify an intention to allocate resources. They imply neither a commitment nor an obligation. Similarly, any item which subsequently may be allotted a higher priority may be funded, even though currently not included The 2014-15 Annual Plan and Budget proposes new outcome, strategy and service structures. Every effort has been made to show accurate comparatives. Businesses and Council Providers Information The following information is included: A list of Council’s significant business activities subject to NCP reporting requirements A capital schedule for projects undertaken by Businesses or Council Providers that details the capital allocation for capital projects in 2014-15 and incorporates a rolling capital program showing forward estimates for capital projects in the subsequent three years Businesses and Council Providers overview - A description of Businesses or Council Providers delivering significant business activities (subject to NCP reporting requirements) is provided with a budgeted income statement showing the anticipated 2013-14 and proposed budgets for 2014-15 and the next two financial years. Annual performance plans are provided for Brisbane Transport and City Parking, as required by the City of Brisbane Act 2010 and the City of Brisbane Regulation 2012. -5- Document Overview Resolution of Rates and Charges A formal resolution that sets out the various rates levied by Council and any associated charges. Appendix of Schedules Individual activities that are undertaken to rehabilitate or enhance Council's infrastructure such as roads, footpaths, drainage, parks, etc. are, for the purpose of the 2014-15 Annual Plan and Budget, combined into projects that are termed 'Schedule' projects. Activities for Schedule projects are listed in the Appendix of Schedules and have a brief description, location and indicative estimate. Rounding Figures in tables and generally in the text have been rounded. Discrepancies in tables between totals and sums of components are due to rounding. Estimates are rounded to the nearest thousand, and estimates midway between rounding points are rounded up. Managing Operational Risk Council manages operational risk by: the use of planning, project and program management and risk management methodologies developing and maintaining operational plans for the delivery of projects and services regular reporting to E&C on all projects funded by the annual plan and budget monitoring the efficiency and effectiveness of services delivered within the annual plan and budget and both quarterly and annual reporting by the CEO to full Council ensuring executives and staff within Council are both appropriately skilled and accountable for identifying and effectively managing risks within their area of responsibility providing tools, training and advice to the organisation to ensure effective management of risks and compliance obligations monitoring and providing assurance that risks are being managed effectively and in accordance with Council policies and standards, laws, regulations and commitments providing regular risk and compliance reports for its Executive Management Team providing an internal audit function that adopts a risk-based approach to provide assurance over risk management and control activities across Council reporting the results of any internal audit reviews to its Executive Management Team. Revenue Policy Council’s Revenue Policy states the principles that Council proposes to employ in the budget year for levying rates and charges, granting concessions, recovering overdue rates and charges for funding physical and social infrastructure costs for new development. Revenue Statement Council’s Revenue Statement provides detail about Council’s revenue raising measures, including rating categories and concessions. -6- Summary of Recommendations BUDGET OVERVIEW Summary of Recommendations For the year ending 30 June 2015 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 1,997,777 1,936,989 2,440,030 1,919,038 1,995,760 1,888,370 2,140,094 1,891,101 INCREASE IN OPERATING CAPABILITY 60,787 520,991 107,390 248,993 Appropriations from Operations Accumulated Surplus at beginning of year -80,120 547 -313,133 528 -316,454 463 -49,474 447 ACCUMULATED SURPLUS AVAILABLE FOR TRANSFER Transfers (to) / from Reserves ACCUMULATED SURPLUS AT PERIOD END -18,786 208,386 -208,601 199,966 19,314 528 -207,923 463 209,048 447 -199,592 374 OPERATIONS Revenue Expenses Note: (i) Figures in the Budgeted Financial Statements have been rounded to the nearest thousand with the figures midway between rounding points rounded up -7- Budgeted Statement of Comprehensive Income BUDGETED FINANCIAL STATEMENTS Budgeted Statement of Comprehensive Income For the year ending 30 June 2015 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 911,686 -50,115 861,571 958,615 -47,450 911,165 1,011,972 -49,175 962,796 1,067,870 -50,978 1,016,892 312,093 214,130 305,856 68,888 235,239 728,938 212,443 313,230 62,082 212,172 208,939 220,248 321,061 34,599 248,117 209,716 227,183 335,083 20,321 330,898 1,136,205 1,528,865 1,032,964 1,123,201 Total Income 1,997,777 2,440,030 1,995,760 2,140,094 Expenses Employee costs Materials and services costs Depreciation and amortisation expenses Finance costs Loss on disposal of property, plant and equipment 660,130 1,745,733 322,549 133,344 136,634 682,500 1,651,283 337,043 138,075 22,824 688,495 1,180,521 368,739 118,906 23,014 706,293 1,244,875 372,963 99,644 23,014 73,092 85,313 91,681 89,296 3,071,483 2,917,039 2,471,356 2,536,086 -1,134,493 -998,000 -582,986 -644,985 1,936,989 1,919,038 1,888,370 1,891,101 60,787 520,991 107,390 248,993 Income Revenue Rates and utility charges Less discount and pensioner remissions Donations, contributions, subsidies and grants Fees and charges Public transport Interest Other revenue Other expenses Less capitalised expenses Total Expenses INCREASE IN OPERATING CAPABILITY -8- Budgeted Statement of Financial Position BUDGETED FINANCIAL STATEMENTS Budgeted Statement of Financial Position For the year ending 30 June 2015 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 151,945 78,682 13,014 72,324 322 316,287 420,652 76,038 11,679 74,058 322 582,749 97,072 78,731 8,349 68,055 322 252,529 306,792 86,316 8,805 68,175 322 470,410 1,241,282 172,629 2,158,143 16,849,861 115,285 20,537,200 561,282 173,431 2,158,143 16,661,583 157,321 19,711,760 261,282 174,253 2,158,143 16,783,302 145,416 19,522,395 0 175,096 2,158,143 17,006,249 120,439 19,459,927 20,853,487 20,294,509 19,774,924 19,903,337 418,112 46,801 1,702 108,786 23,620 599,021 473,506 506,730 1,702 111,303 23,653 1,116,894 350,314 112,786 1,707 112,374 24,349 601,530 368,535 30,955 1,704 112,783 23,964 537,940 16,154 2,520,573 26,951 2,485 4,061 2,570,224 16,154 1,552,400 27,606 2,487 4,064 1,602,710 16,154 1,439,702 27,885 2,483 4,058 1,490,282 16,154 1,408,749 27,991 2,487 4,065 1,459,446 3,169,245 2,719,604 2,091,812 1,997,386 17,684,242 17,574,905 17,683,112 17,932,951 9,073,470 8,367,672 242,572 528 9,386,603 7,737,343 450,496 463 9,703,057 7,738,160 241,447 447 9,752,531 7,739,006 441,039 374 17,684,242 17,574,905 17,683,112 17,932,951 Assets Current assets Cash and cash equivalents Trade and other receivables Inventories Other assets Financial assets Non-current assets Receivables Other financial assets Investments in associates Property, plant and equipment Intangible assets Total Assets Liabilities Current liabilities Trade and other payables Other financial liabilities Derivative financial instruments Provisions Others Non-current liabilities Payables Other financial liabilities Provisions Defined benefit plan Other Total Liabilities NET COMMUNITY ASSETS Community Equity Capital Asset revaluation surplus Other reserves Accumulated surplus TOTAL COMMUNITY EQUITY -9- Budgeted Statement of Cash Flows BUDGETED FINANCIAL STATEMENTS Budgeted Statement of Cash Flows For the year ending 30 June 2015 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 860,581 520,688 208,053 72,949 68,888 165,246 1,896,404 918,062 521,420 622,606 76,243 62,082 142,674 2,343,087 961,960 539,452 98,304 81,135 34,599 154,910 1,870,361 1,011,250 560,323 97,389 82,827 20,321 250,600 2,022,710 642,532 1,749,302 92,325 73,092 671,145 1,602,735 92,370 85,313 686,321 1,301,212 115,128 91,681 700,458 1,232,426 95,862 89,296 2,557,252 -1,134,493 2,451,563 -998,000 2,194,341 -582,986 2,118,042 -644,985 1,422,758 1,453,563 1,611,355 1,473,057 473,646 889,524 259,005 549,653 163,464 200,716 81,419 51,038 -1,103,402 -967,911 -553,486 -615,485 72,653 67,800 99,900 79,800 -867,285 -699,395 -372,166 -484,647 437,508 -46,801 0 -601,421 0 -510,419 0 -116,567 0 680,000 300,000 261,282 390,707 78,579 -210,419 144,714 NET INCREASE/(DECREASE) IN CASH HELD -2,932 268,707 -323,580 209,720 Cash and cash equivalents at beginning of year 154,877 151,945 420,652 97,072 CASH AND CASH EQUIVALENTS AT YEAR END 151,945 420,652 97,072 306,792 Cash Flows from Operating Activities Receipts Net rates and utility charges Public transport, fees and charges Subsidies and grants Contributions Interest Other Payments Employee costs Materials and services costs Finance costs Other Less capitalised expenses Net cash generated by Operating Activities Cash Flows from Investing Activities Proceeds from disposal of property, plant and equipment Payments for property, plant and equipment and capital work in progress Dividends received Net cash used in Investing Activities Cash Flows from Financing Activities Proceeds from borrowings Repayment of borrowings Proceeds on settlement of loan receivables Net cash provided by Financing activities - 10 - BUDGETED FINANCIAL STATEMENTS Budgeted Statement of Changes in Equity For the year ending 30 June 2015 Total 2014 Anticipated $000 Balance at beginning of year 2013-14 Anticipated Accumulated City Capital Surplus and Capital Accounts $000 $000 Asset Revaluation Surplus $000 Fair Value / Other Reserves $000 Total 2015 Proposed $000 Accumulated Surplus $000 2014-15 Proposed Capital $000 Asset Revaluation Surplus Fair Value / Other Reserves $000 $000 Total 2016 Proposed $000 Accumulated Surplus $000 2015-16 Proposed City Capital and Capital Accounts $000 Asset Revaluation Surplus $000 Other Reserves $000 Total 2017 Proposed $000 Accumulated Surplus $000 2016-17 Proposed City Capital and Capital Accounts $000 Asset Revaluation Surplus $000 Other Reserves $000 18,224,137 547 8,993,349 8,968,354 261,886 17,684,242 528 9,073,470 8,367,672 242,572 17,574,905 463 9,386,603 7,737,343 450,496 17,683,112 447 9,703,057 7,738,160 241,447 60,787 60,787 0 0 0 520,991 520,991 0 0 0 107,390 107,390 0 0 0 248,993 248,993 0 0 0 -600,682 0 0 -600,682 0 -630,329 0 0 -630,329 0 817 0 0 817 0 846 0 0 846 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 17,684,242 61,335 8,993,349 8,367,672 261,886 17,574,905 521,519 9,073,470 7,737,343 242,572 17,683,112 107,853 9,386,603 7,738,160 450,496 17,932,951 249,440 9,703,057 7,739,006 241,447 Debt Funding 0 -46,801 46,801 0 0 0 129,801 -129,801 0 0 0 -206,641 206,641 0 0 0 148,497 -148,497 0 0 Asset Acquisition 0 -33,320 33,320 0 0 0 -442,935 442,935 0 0 0 -109,813 109,813 0 0 0 -197,970 197,970 0 0 0 -80,120 80,120 0 0 0 -313,133 313,133 0 0 0 -316,454 316,454 0 0 0 -49,474 49,474 0 0 Insurance 0 5,000 0 0 -5,000 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Valley Mall General 0 -27 0 0 27 0 -138 0 0 138 0 13 0 0 -13 0 4 0 0 -4 Valley Mall Asset Replacement 0 -535 0 0 535 0 -647 0 0 647 0 -723 0 0 723 0 -723 0 0 723 Queen Street Mall General 0 -294 0 0 294 0 94 0 0 -94 0 -395 0 0 395 0 -1,106 0 0 1,106 Queen Street Mall Asset Replacement 0 -846 0 0 846 0 -816 0 0 816 0 -886 0 0 886 0 -886 0 0 886 Emergent Expenditure and Inflation Provision 0 29,630 0 0 -29,630 0 -198,699 0 0 198,699 0 250,339 0 0 -250,339 0 -196,882 0 0 196,882 Infrastructure 0 -15,414 0 0 15,414 0 -7,717 0 0 7,717 0 -39,300 0 0 39,300 0 0 0 0 0 TransApex 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 City Reach Boardwalk 0 1,800 0 0 -1,800 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Transfer to reserve (from) accumulated surplus 0 19,314 0 0 -19,314 0 -207,923 0 0 207,923 0 209,048 0 0 -209,048 0 -199,592 0 0 199,592 17,684,242 528 9,073,470 8,367,672 242,572 17,574,905 463 9,386,603 7,737,343 450,496 17,683,112 447 9,703,057 7,738,160 241,447 17,932,951 374 9,752,531 7,739,006 441,039 Increase in Operating Capability Increase/(Decrease) in asset revaluation surplus Transfer to foreign exchange reserve for adjustments to cash flow hedges Total recognised income and expense for the year Appropriations to / (from) accounts: Transfers to capital (from) accumulated surplus Reserves Transfers Balance at Year End - 11 - BUDGET OVERVIEW Summary of Recommendations - Long Term Financial Forecast For the year ending 30 June 2015 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 2017-18 Proposed $000 2018-19 Proposed $000 2019-20 Proposed $000 2020-21 Proposed $000 2021-22 Proposed $000 2022-23 Proposed $000 2023-24 Proposed $000 2,440,030 1,919,038 1,995,760 1,888,370 2,140,094 1,891,101 2,116,003 1,973,561 2,220,863 2,031,885 2,284,738 2,090,102 2,310,948 2,168,391 2,381,800 2,218,916 2,456,305 2,274,389 2,535,714 2,301,833 INCREASE IN OPERATING CAPABILITY 520,991 107,390 248,993 142,442 188,977 194,636 142,557 162,884 181,916 233,881 Appropriations from Operations Accumulated Surplus at beginning of year -313,133 528 -316,454 463 -49,474 447 -148,245 374 -188,968 371 -194,629 381 -142,567 388 -154,039 378 -128,651 374 -132,683 389 208,386 -208,601 199,966 -5,429 381 388 378 9,224 53,639 101,587 -207,923 209,048 -199,592 5,800 0 0 0 -8,850 -53,250 -101,182 463 447 374 371 381 388 378 374 389 405 20,294,509 2,719,604 17,574,905 19,774,924 2,091,812 17,683,112 19,930,337 1,997,386 17,932,951 20,154,420 2,079,027 18,075,392 20,558,107 2,332,851 18,225,256 20,795,436 2,368,531 18,426,905 20,983,213 2,369,733 18,613,480 21,104,450 2,326,373 18,778,077 21,243,977 2,282,700 18,961,277 21,433,925 2,237,842 19,196,083 OPERATIONS Revenue Expenses ACCUMULATED SURPLUS AVAILABLE FOR TRANSFER Transfers (to)/from Reserves ACCUMULATED SURPLUS AT PERIOD END Total Assets Total Liabilities TOTAL COMMUNITY EQUITY Note: (i) Figures in the Budgeted Financial Statements have been rounded to the nearest thousand and the figures midway between rounding points are rounded up - 12 - Financial Ratios BUDGETED FINANCIAL STATEMENTS Financial Ratios For the year ending 30 June 2015 2014-15 Proposed 2015-16 Proposed 2016-17 Proposed 2017-18 Proposed 2018-19 Proposed 2019-20 Proposed 2020-21 Proposed 2021-22 Proposed 2022-23 Proposed 2023-24 Proposed Revenue Ratio Net Rates and Utility Charges Revenue / Total Revenue (Council's dependence on rate income) 37.3% 48.2% 47.5% 50.8% 50.1% 50.4% 51.6% 51.8% 52.0% 52.2% Debt Servicing Cover (Operating Capability Increase + Debt Servicing Costs) / Debt Servicing Costs (Extent to which debt servicing cost requirements are covered by the increase in Operating Capability) 4.8 times 1.9 times 3.5 times 2.5 times 2.8 times 2.8 times 2.3 times 2.5 times 2.8 times 3.3 times Debt Servicing Ratio Debt Servicing and Redemption Cost / Total Revenue (The capacity of the Council to service its outstanding debt) 30.3% 31.5% 10.1% 6.2% 6.8% 7.2% 7.2% 6.9% 6.6% 6.3% Net Debt/Revenue Ratio Net Debt / Total Revenue (Council's borrowing ability) 67.1% 72.9% 52.9% 55.3% 64.5% 63.1% 59.3% 53.9% 47.2% 38.8% 7.5 to 1 9.5 to 1 10.0 to 1 9.7 to 1 8.8 to 1 8.8 to 1 8.9 to 1 9.1 to 1 9.3 to 1 9.6 to 1 81.2% 65.4% 21.3% 12.3% 13.6% 14.2% 14.0% 13.4% 12.7% 12.1% $ 1,411 $ 1,237 $ 952 $ 972 $ 1,175 $ 1,170 $ 1,099 $ 1,019 $ 912 $ 766 0.4 0.9 0.9 0.8 0.9 0.9 1.0 1.1 0.4% 7.4% 2.0% 4.0% 1.5% 2.2% 2.8% 4.8% Debt Exposure Ratio Total Assets / Total Liabilities (Council's exposure to debt) Debt Commitment Ratio Debt Servicing and Redemption Costs / Net Rate and Utility Charges Revenue (Identifies Council debt redemption strategy) Net Debt Per Capita Working Capital Ratio Current Assets / Current Liabilities (Extent to which Council has liquid assets available to meet short term financial obligations) Operating Surplus Ratio Net Operating Surplus / Total Operating Revenue (Extent to which revenues raised cover operational expenses only or are available for capital funding ) 0.5 -0.4% - 13 - 0.8 4.0% For the year ending 30 June 2015 2014-15 Proposed 2015-16 Proposed 2016-17 Proposed 2017-18 Proposed 2018-19 Proposed 2019-20 Proposed 2020-21 Proposed 2021-22 Proposed 2022-23 Proposed 2023-24 Proposed 113.2% 97.6% 74.9% 79.1% 88.8 % 87.2% 83.7% 78.2% 70.9% 61.9% Interest Coverage Ratio Net Interest Expense on Debt Service / Total Operating Revenue (Extent to which Council’s operating revenues are committed to interest expenses) 4.0% 4.5% 3.9% 4.1% 4.3% 4.5% 4.4% 4.1% 3.7% 3.2% Asset Sustainability Ratio Capital Expenditure on the Replacement of Assets (renewals) / Depreciation Expense (Approximation of the extent to which the infrastructure assets managed by Council are being replaced as these reach the end of their useful lives) 84.0% 68.7% 66.6% 74.4% 75.8% 75.1% 76.4% 78.0% 79.5% 78.0% Asset Consumption Ratio Written Down Value of Infrastructure Assets / Gross Current Replacement Cost of Infrastructure Assets (The aged condition of a Council’s stock of physical assets) 73.8% 73.8% 73.8% 73.6% 73.4% 73.2% 73.1% 72.9% 73.1% 73.1% Net Financial Liabilities Ratio Total Liabilities less Current Assets / Total Operating Revenue (Extent to which the net financial liabilities of Council can be serviced by its operating revenues) - 14 - Program 1 – Clean, Green and WaterSmart City Clean, Green and WaterSmart City Program Goal Brisbane will be a clean, green and water smart city; a city that protects and supports our subtropical environment by sustainably managing and caring for our natural surroundings and resources. We will ensure Brisbane's open spaces and waterways are accessible and valued, now and for future generations, and our built form supports clean, green and water smart outcomes. Program Description Brisbane is a unique city, defined by its subtropical climate and diverse natural environment, the curving Brisbane River, waterways that criss-cross our suburbs, beautiful bushland and rolling hills. It is a modern city renowned for its successful blending of urban and natural environments. Council recognises that it is important to preserve and protect our natural assets now and for the future. Brisbane's natural environment, open spaces, parklands and waterways help define the subtropical lifestyle that contributes strongly to our city's success. These assets are not only important to the unique lifestyle that we enjoy but are also integral to the economic and social wellbeing of Brisbane. Council recognises that Brisbane is built on a floodplain and that flooding is a natural occurrence for the city. Council will continue to manage the risk of flooding to create a more resilient city, one that is safe, confident and prepared. Council understands that as our city grows and develops our built environment will need to support natural area outcomes, and provide green assets that support Brisbane’s liveability and lifestyle outcomes. Council is committed to supporting the community to connect with, participate in and better understand our natural assets and to be a city that sustainably embraces its environment. Council will continue to make decisions about waste management and recycling to help protect our waterways, open spaces and quality of life. This program is focused on managing the sustainable development of our city to provide for the future prosperity of Brisbane and to achieve Council's long term vision for Brisbane to be one of the cleanest and greenest of the world’s capital cities that is safe, confident and prepared for natural hazards. This will be achieved by: • acting to make Brisbane a low carbon, resilient city that prospers in the global economy • protecting and managing the city's natural assets, improving the health of Brisbane's open spaces and waterways and providing opportunities to enrich the lives of residents and visitors • connecting with our community to ensure our water resources and natural environment are used and managed sustainably to support Brisbane's subtropical lifestyle • managing our environment creatively and sensitively in urban spaces to further enhance Brisbane as a great place to live, work and visit • fostering partnerships with all levels of government, residents, community groups, land managers, business and industry • maintaining and enhancing a diverse network of clean, accessible and safe parks providing attractive shady spaces that contribute to Brisbane's liveability • maintaining a clean environment, managing collection of waste and recycling and encouraging waste diversion. Outcomes and services in this program contribute to the shared community aspirations identified as goals in the Brisbane Vision: • Our accessible, connected city • Our active, healthy city • Our clean, green city • Our friendly, safe city • Our New World city • Our smart, prosperous city • Our vibrant, creative city • Our well-designed, subtropical city. - 15 - Program 1 – Clean, Green and WaterSmart City Program Outcomes and Financial Summary Program Outcomes Anticipated Proposed Anticipated Proposed Anticipated Proposed 2013-14 2014-15 2013-14 2014-15 2013-14 2014-15 $000 $000 $000 $000 $000 $000 1.1 - Sustainability Leadership Expense 9,562 10,498 1.2 - Sustainable Brisbane 3,170 4,884 738 1,768 - - 1.3 - Biodiverse Brisbane 25,627 23,477 58,848 61,768 19,718 17,089 122,568 121,964 49,620 51,659 32,074 58,032 1.4 - Parks, Gardens and Recreation 1.5 - Sustainable Water Management Revenue 2,471 - Capital 6,746 342 2,907 2,764 1,402 3,495 6,635 11,487 1.6 - Focus on the River, Bay and Waterways 11,597 10,664 816 1,193 4,264 14,747 1.7 - Flood Management 77,719 73,751 19,180 17,657 44,852 50,085 1.8 - Pollution Free City 9,566 8,444 644 708 3,812 7,356 134,123 139,207 129,812 136,547 5,598 3,328 396,839 395,653 263,531 274,795 1.9 - Managing and Reducing Brisbane’s Waste and Litter Recurrent Operations Contracts 123,699 162,466 2015-16 $000 2016-17 $000 2017-18 $000 35,573 37,570 38,729 Outcome 1.1 Sustainability Leadership Outcome description Brisbane City Council will focus on the performance of our activities and operations to ensure that we are a sustainable and low carbon organisation that: • responds effectively and appropriately to maximise sustainability outcomes, reduce greenhouse emissions, and support the achievement of a carbon neutral council • is recognised as a leader in sustainability and uses its capacity to influence and support citywide and regional sustainability outcomes • manages Council's environmental performance effectively. Where we are now Brisbane City Council is acting on our commitment to make Brisbane Australia's most sustainable city. Council's planning, systems, investments and decisions take into account environmental and sustainability considerations. Council is moving towards carbon neutrality through the purchase of 100 percent GreenPower and carbon offsets. All electricity directly purchased by Council is emissions free GreenPower and emissions from vehicle, bus and ferry fleets are offset through the purchase of accredited carbon offsets. Combined, these measures reduce Council's carbon footprint by about 205,000 tonnes of carbon dioxide each year. Council's Environmental Management System (EMS) provides a systematic process to assess our environmental impacts and to develop risk-based operational, management and mitigation strategies. The EMS also ensures Council complies with environmental legislative requirements and applicable national and international standards. - 16 - Program 1 – Clean, Green and WaterSmart City Where we want to be We want to make Brisbane City Council a sustainable, low carbon organisation that meets the expectations of residents and progresses towards carbon neutrality. We will continue our significant reductions in greenhouse emissions. This will be achieved by appropriately investing and modernising operations to bring about efficiencies while accommodating growth in services. Council continues to be recognised as a leader in sustainability, using its capacity to support citywide and regional sustainability outcomes. Strategy 1.1.1 Carbon Neutral Council Make Brisbane City Council carbon neutral by measuring our emissions, reducing these emissions through improving energy efficiency, and using renewable energy and purchasing carbon offsets to negate our residual emissions. Service 1.1.1.1 Greenhouse Gas Reduction Council will provide corporate leadership in sustainability research, planning and strategy development. We will seek to make innovative use of the opportunities afforded to Council due to its scale and scope of operations and ability to influence. In doing so Council will seek to maximise value for money and environmental outcomes. All electricity directly purchased by Council will continue to be emissions free GreenPower. Emissions from vehicle, bus and ferry fleets will continue to be offset through the purchase of accredited carbon offsets. Council will work to achieve further operational efficiencies to reduce emissions, contain costs and balance the emissions impact of delivering services to a growing community. Measurement and management of greenhouse emissions, including indirect emissions, will continue to ensure Council meets all its legislative requirements and the voluntary emissions reduction commitments that were adopted by Council. To achieve this, the service will: • maintain an annual inventory of Council's energy consumption and greenhouse gas emissions to identify priority issues and inform opportunities for emission reductions through improved energy and operational efficiency, plant modernisation and/or fuel switching • provide capacity for Council to respond to administrative and cost implications associated with carbon policy and legislation • facilitate measures to reduce Council's energy use and carbon footprint • ensure Council complies with relevant legislation • purchase 100% GreenPower for all electricity directly purchased by Council • purchase accredited carbon offsets to negate greenhouse gas emissions from Council's vehicle and bus fleet and stationary fuel use • undertake to create recognised carbon credits from Council activities where it is cost effective to do so • use Council's influence to achieve effective regulation and remove barriers to sustainable practices • source alternative revenue through grants, subsidies and other government funding programs, particularly where these have an energy or carbon reduction outcome. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,017 - 885 - - 17 - Program 1 – Clean, Green and WaterSmart City Projects 100 Percent Green Power 25000 Street Lights Retrofit Program Brisbane City Council - Carbon Offsets Legislative Compliance and Administration Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 5,829 342 218 3,046 - 5,666 232 3,105 - 5,624 236 3,089 - 5,613 242 3,214 - Strategy 1.1.2 Improve Environmental Management Practices Manage Council activities and practices to reduce the environmental risks of Council's activities and operations. Service 1.1.2.1 Integrated Environmental Management This service aims to provide a systematic approach to the assessment of Council’s environmental impacts and develop operational and management strategies that mitigate risk. To achieve this, the service will: • review and maintain Council's Environmental Management System (EMS) in a way that provides opportunities for further improvement • demonstrate leadership across Council in co-ordinating and communicating best practice environmental management activities and requirements • facilitate the development of strategies, operational procedures and guidelines across Council to deliver reductions in the environmental risks of Council’s activities and operations, to ensure compliance with environmental legislation and produce green and clean outcomes • provide relevant mitigation strategies through the monitoring, managing and reporting of environmental risks arising from Council's activities • co-ordinate and undertake Council's quarterly environmental performance reporting • further align energy, waste, transport and water performance efficiencies with corporate priorities to reduce costs and improve outcomes. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 501 - 520 - - 18 - Program 1 – Clean, Green and WaterSmart City Outcome 1.2 Sustainable Brisbane Outcome description Council engages and works in partnership with the community to guide and empower changes to lifestyles and practices that contribute to realising Brisbane’s sustainability aspirations. Where we are now The Green Heart program is delivering a broad range of behaviour change programs and initiatives to support residents, schools, businesses and community groups. Council continues to engage with the Brisbane community through its popular Green Heart sustainability events, and residents and schools can access information, tools and support, through Council's Green Heart Homes and Schools programs. Council's Environment Centres deliver onsite environmental education experiences and interpretive services to school children, residents and visitors. These complement other sustainability education and information services. Since its inception CitySmart Pty Ltd has been delivering new ways for business, industry, government and the community of Brisbane to work together to make Brisbane Australia’s most sustainable city. In broadening Council's sustainability agenda, it has helped reduce Brisbane's carbon emissions without sacrificing commercial outcomes and it continues to guide various sectors of Brisbane as they work together to strengthen the city’s response to the long-term sustainability challenges facing the city whilst maximising new business opportunities that arise from designing a more sustainable future. The provision of free native plants to ratepayers, residents, new citizens and through Green Heart events promotes the benefits of urban tree cover, and sustainable gardening that contributes to a more sustainable city. Where we want to be Brisbane's community will be educated, interested and actively involved in reducing the city's environmental footprint. All community members will be well informed about the crucial role they play in ensuring our city's sustainability for future generations and adopt best practice activities and behaviours in all that they do. Strategy 1.2.1 Green Heart Community Engagement Program Deliver initiatives that help residents understand environmental and sustainability issues and be able to make positive choices that help the environment and to live 'green' - reducing waste, protecting Brisbane’s native plants and animals and saving energy, water and costs. Service 1.2.1.1 Green Heart Community Engagement Council continues to deliver behaviour change campaigns as a part of its Green Heart engagement initiatives with residents, schools and community groups. The objective of this service is to engage with and empower Brisbane residents to adopt lifestyles and practices that contribute to Brisbane achieving its long-term plan for a more sustainable city. To achieve this, the service will: • deliver the Green Heart Wisdom program to help low income seniors improve their energy efficiency and stay more comfortable in their homes • educate and encourage residents and students to live more sustainably through the Green Heart Homes and Schools programs • work with all areas of Council associated with environmental sustainability to provide integrated support for residents and schools • deliver the Green Heart Events program as a key means of providing face-to-face community interaction • continue to provide free native plants for ratepayers, community groups, new Australian citizens and schools • continue to work with CitySmart Pty Ltd to deliver sustainability projects that reduce the city's environmental footprint. - 19 - Program 1 – Clean, Green and WaterSmart City Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 435 - 834 - Projects Green Heart CitySmart Pty Ltd - Operations Green Heart Environmental Hubs Green Heart Homes and Schools Green Heart Sustainability Events Green Heart Wisdom Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 599 117 575 599 2,160 1,768 623 575 623 - 619 575 619 - 617 575 617 - Outcome 1.3 Biodiverse Brisbane Outcome description Brisbane values, protects and works, as a community, to sustain the diversity of Brisbane’s habitats, plants and animals. Where we are now Brisbane is currently recognised as the most biodiverse capital city in Australia. The city supports a unique diversity of ecosystems and wildlife. Located within the centre of South East Queensland, a fast growing region, Brisbane is presented with a number of significant challenges including protecting Brisbane’s biodiversity, and providing opportunities for the community to enjoy the city’s unique natural environment. Where we want to be Brisbane's natural environment contributes to the city’s aspiration to maintain its international status as a New World City that is clean and green and offers an enviable lifestyle. Council will continue to value, protect and restore the natural environment, ensuring there is a resilient, well-managed and accessible conservation reserve network. This will be supported by complementary voluntary conservation measures on private land to sustain our unique flora and fauna and through effective protection of significant vegetation on public and private land. Council has an integrated planning and regulatory framework that protects the city’s most important habitat areas. Council supports community involvement in the protection and restoration of biodiversity. Council is aiming to meet its 2031 target of natural habitat and open space cover within Brisbane. Council’s continuation of its program to protect and restore key sites will contribute to the improvement of both the quality and quantity of natural habitats in Brisbane. Strategy 1.3.1 Growing the Conservation Reserve Network Protect, manage and restore the city’s most significant habitat areas and to establish a network of resilient and well-connected conservation reserves. This includes managing and expanding conservation reserves, effectively implementing vegetation offset projects on priority sites, supporting communitydriven revegetation projects and restoring other strategic sites like acquired bushland. - 20 - Program 1 – Clean, Green and WaterSmart City Service 1.3.1.1 Conservation Reserves Consolidation This service aims to secure lands of significant biodiversity value using funds raised through the Bushland Preservation Levy. Council's program of acquiring land with significant biodiversity value to add to the city's conservation reserve estate will continue. Activities in this service include: • identifying significant lands for acquisition, in order to consolidate and connect the existing conservation reserve estate • sourcing property-related reports (legal and valuation) and biodiversity information to support land acquisitions and sustainable asset management • examining contemporary measures for protecting biodiversity through alternative and cost effective nonasset alternatives • improving the quality of the conservation reserve estate through management and maintenance of threatening processes and restoring habitats • supporting community involvement in protecting and promoting Brisbane's environmental assets. The activities of this service are funded by projects. Projects Bulimba Creek Acquisition Bushland Acquisition Program Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 711 14,039 1,225 15,264 14,826 1,250 16,076 15,614 1,275 16,889 15,909 1,300 17,209 Strategy 1.3.2 Brisbane's Urban Forest Management and Restoration Program Protect, maintain, improve and increase Brisbane’s urban forest assets, including Council owned or controlled conservation reserves, and native vegetation communities and significant landscape trees on public and private land. Brisbane’s urban forest supports a range of ecosystem services including biodiversity, recreation, education, economic vitality, waterway health, cooling urban heat island effects, outdoor lifestyle and contributes to the Brisbane Vision goal of a well-designed, subtropical city. Service 1.3.2.1 Conservation Reserves Management The aim of this service is to manage conservation reserves to deliver an effective balance between sustaining their ecological values and enhancing their recreation and education values. Activities in this service include: • management of the natural, cultural and recreational values of the city's 108 conservation reserves, including reserves of historical significance such as Mt Coot-tha Forest and other areas of high significance that cover approximately 8000 hectares • bushland maintenance, access, rehabilitation, infrastructure and weed, pest and fire management • strategic natural asset management • community engagement in natural areas • implementing Council’s Invasive Species Management Plan • delivery of environmental education and interpretation services through Council’s Environment Centres. • • • • • • • • • The service will focus on: providing access to the reserves for residents and visitors implementing the Outdoor Recreation Management Strategy active risk management, including establishing and maintaining fire management infrastructure, reducing fire hazards and wildfire suppression building on Council's improved approach to the management and activation planning of the reserves managing the impacts of pest animals and plants on Conservation Reserves continuing the delivery and improvement of Council’s evidence based and targeted approach to effective reserve management funding for Council's ongoing partnerships with community groups dedicated to conserving our environment. - 21 - Program 1 – Clean, Green and WaterSmart City Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 10,818 35,329 11,015 37,233 Projects Brisbane Invasive Species Management Plan Implementation Community Conservation Assistance Conservation Reserves Management Program (Refer Appendix of Schedules) Natural Areas Risk Management Wipe Out Weeds Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,066 1,066 797 797 3,050 1,018 4,068 127 2,909 2,909 1,107 1,107 817 817 3,409 1,043 4,452 131 2,981 2,981 1,120 1,120 838 838 4,433 1,070 5,503 130 1,588 1,588 1,118 1,118 859 859 3,904 1,096 5,000 133 1,628 1,628 Strategy 1.3.3 Protecting our Bushland and Water Catchments through Partnering Protect and restore our biodiversity by sound planning and appropriate regulation to consolidate and connect habitat and by partnering effectively with residents, private landholders and community groups. Service 1.3.3.1 Community Partnering for Conservation This service aims to promote involvement in bushland and habitat regeneration and caring for Brisbane's wildlife through: • fostering recognition of our diverse fauna, flora and ecosystems and promoting involvement in bushland regeneration • providing a rescue and rehabilitation service for sick, orphaned and injured wildlife within Brisbane • providing support for the efforts of Brisbane residents and community groups including Creek Catchment Officers, Habitat Brisbane Groups and the Wildlife Conservation Partnerships Program, to achieve improved environmental outcomes through sustainable behaviours, participation in bushland restoration and caring for Brisbane's wildlife • encouraging and maintaining conservation partnerships with private landholders that complement protection of biodiversity on public lands. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 434 - 454 - - 22 - Program 1 – Clean, Green and WaterSmart City Projects Community Conservation Partnerships Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Lord Mayor's Community Sustainability and Environment Grants Native Animal Ambulances and Wildlife Carers Grant 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 2,940 432 462 131 - 3,076 499 483 136 - 3,113 1,468 490 136 - 3,203 3,149 502 135 - Service 1.3.3.2 Biodiversity Planning This service aims to protect and sustain biodiversity through planning and statutory instruments including: • the South East Queensland Regional Plan 2031, Brisbane City Plan 2014 and Neighbourhood Plans and input into development assessment processes and decisions • local laws including permits, breaches and requests for information • plans, management strategies and guidelines for the protection and restoration of biodiversity, including environmental offsets, wildlife movement solutions and threatened species management. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 619 - 622 - Expense Revenue Outcome 1.4 Parks, Gardens and Recreation Outcome description Brisbane's parks and public open spaces reflect our subtropical lifestyle and are available to all. Our parks, open spaces and streetscapes are attractive and the shady spaces provide valued visual, recreational, heritage and cultural amenity to a diverse Brisbane. Where we are now The Brisbane community regards shady and attractive streets and accessible and diverse parks as an important part of the city's image and recognises their contribution to the liveability of its suburbs. Tree planting programs continue to target the most shade-hungry footpaths and park pathways. Brisbane has an extensive and expanding park network of over 2000 parks, currently covering more than 6000 hectares in urban parks and more than 8000 hectares in conservation reserves. Parkland acquisitions continue to focus on alignment between population growth and access to a range of outdoor activities, translated to cost effective public park infrastructure network planning. The community remains highly engaged with our city's parks and playgrounds, with around one-third of Brisbane residents visiting parks once or more per week. Where we want to be Brisbane's open spaces are important to our city. As Brisbane grows, community appreciation of, and need for, accessible public parks with a greater diversity of facilities becomes more evident. Council is committed to maximising community benefit from our green and open spaces and aims to deliver an accessible and connected network of public and private open space. The challenge is to deliver an integrated network that provides for a broad range of recreation opportunities and promotes our subtropical outdoor lifestyle while integrating with the Brisbane Vision to provide water-smart, accessible and inclusive, and active and healthy outcomes. The program will ensure effective and sustainable management practices and accessible infrastructure that is matched to community needs. - 23 - Program 1 – Clean, Green and WaterSmart City Street and park trees are a valued subset of Brisbane’s urban forest and make a major contribution to Brisbane’s open space network. Their sustainable management is based on up-to-date knowledge of the extent, composition and needs of the resource and the needs and priorities of the community, including: • preservation of significant trees and high quality landscapes in Council projects and private developments, especially urban consolidation sites • enhancement of our subtropical city with shady, tree lined, pedestrian friendly streets • support of alternative transport uptake and healthy lifestyles by greening and shading pathways, bikeways and walk to school routes • expanding local community and industry involvement in amenity tree planting and maintenance programs. Strategy 1.4.1 Enhancing and Maintaining Park and Street Trees Strategically add to and proactively manage our street and park tree assets to optimise and sustain their environmental, economic and social benefits, in the most cost effective way. Service 1.4.1.1 Managing Trees on Public Land Just over half the city’s tree canopy cover is growing in public parks and road reserves, and includes an estimated 575,000 street trees. This service aims to plant, maintain and protect street and park trees to sustain a healthy, low risk, fit-forpurpose, resilient asset of optimum community benefit for current and future generations. Activities in this service include: • efficient and targeted delivery of local street and park tree planting and proactive maintenance programs to manage risk and meet local priorities and targets • delivering Neighbourhood Shadeways, in partnership with the community, other program partners and Queensland Government agencies, by planting shade trees to support walking, cycling and waterway health • supporting integrated delivery of Subtropical Boulevard treatments along arterial entry roads and suburban routes • rededication of the Balmoral Park Avenue of Honour, and planning for restoration of memorial tree plantings • promoting the multiple values of street and park trees and informing the community of schedules • succession planning and planting for significant trees in the city’s parks • providing support and resources for tree proactive and reactive tree maintenance in response to customer requirements. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 14,044 262 13,828 269 Projects Boulevards and Shadeways Park Tree Management Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,040 378 915 - 1,052 397 930 - 1,129 171 937 - 1,190 140 960 - Strategy 1.4.2 Grow and Improve Brisbane's Network of Urban Parks Adopt a planned approach to acquiring and developing new parks and improving existing ones to optimise community benefits and meet the diverse recreational and cultural needs of an increasing population. - 24 - Program 1 – Clean, Green and WaterSmart City Service 1.4.2.1 Park Development and Planning Brisbane has an expanding network of over 2000 parks providing more than 6000 hectares of urban parkland for residents. This service aims to enhance the parks network by acquiring and developing new parks and improving existing parks.It leads the forward planning for the city's open space and parkland estate using improved understanding of the community's expectations for parkland provision, activities, facilities and quality. Activities in this service include: • the ongoing review of the city's open space network and its representation in the Priority Infrastructure Plan (PIP) in Brisbane City Plan 2014 • improving policies, rules and guidelines for development, use and management of the city's parks and public space areas • reviewing planning guidelines • providing technical advice and assistance on open space issues for citywide, local and neighbourhood planning • planning and design for the development of sport and recreation parks and facilities and the activation of existing parks • master planning, designing and constructing parks and facilities to required standards • improving community understanding and appreciation of our natural area parks by constructing a new Environment Centre experience at Karawatha Forest • opening a major new district recreation park and playground at Frew Park, Milton • continuing to improve the accessibility of all of Brisbane's parks and playgrounds. Ongoing projects such as the Parks Infrastructure Charges Program and City Parks Trust contribute towards the acquisition of new parkland in this service. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 2,225 - 1,825 - Projects Build Karawatha Forest Environment Centre City Parks Trust Frew Park Milton Key City Park Upgrades Parks Infrastructure Charges Program Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 6,183 78 693 6,005 165 36 10,436 903 6,843 19,817 299 16,743 3,010 87 10,019 379 3,228 20,800 989 22,202 3,566 1,391 1,329 21,419 1,002 23,561 3,661 1,417 22,311 1,002 25,190 Strategy 1.4.3 Provide Well Maintained, Clean, Safe Parks Ensure that we provide well maintained and clean facilities, lawns, gardens, playgrounds and general amenities so that people can make the best use of our parks and public spaces for a wide range of active and passive recreational activities including sports, jogging, walking, picnics and barbeques. Service 1.4.3.1 Parks Maintenance and Enhancement This service aims to maintain, refurbish and replace park assets so they are fit for purpose, well utilised and accessible to all of the community. - 25 - Program 1 – Clean, Green and WaterSmart City The service will provide: • clean and safe parks, with well maintained facilities and activity spaces • accessible parks so that Brisbane's residents and visitors can make best use of our public spaces • play precincts in each region that provide a diverse range of opportunities for users of all abilities • quality green assets such as heritage gardens, botanic gardens, attractive landscaping, trees and shrubs. Activities in this service include: • design and construction of parks and facilities to required standards • park maintenance and operation, including cleaning, litter and rubbish removal, grass cutting, tree maintenance, infrastructure maintenance, visitor services and emergency response • liaison with sporting groups about best practice maintenance of sporting fields, including efficient and alternative water use strategies and use of alternative surfaces • support and advice for community management of sporting field facilities • involving the community through regular liaison and feedback • park asset rehabilitation schedules based on condition and community priority. Ongoing projects provide for the periodic refurbishment and replacement of park infrastructure and facilities such as dog off leash areas, toilets, picnic areas, playgrounds, boardwalks, utilities, memorials, recreation facilities and pathways. The Metropolitan and District Playgrounds and Upgrade Key Neighbourhood Parks projects contribute towards the upgrade and provision of new park facilities and park improvements. The Additional Cuts Parks Grass project will provide additional grass cutting in popular parks. The frequency of cuts will continue to take into account weather conditions and the needs of park users. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 62,184 166 64,804 208 Projects 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 Additional Cuts - Parks Grass 1,896 353 184 79 965 957 1,016 848 3,062 276 2,768 1,045 - 1,972 364 174 1,161 767 1,404 544 2,876 414 2,597 892 - 2,017 366 178 1,241 751 2,591 869 2,658 492 2,519 924 - 2,061 367 162 1,268 751 1,582 217 2,350 438 2,580 935 - Capital Expense Revenue Dog Off Leash Area Refurbishment Capital (Refer Appendix of Schedules) Expense Revenue Maintain Lakes Systems in Parks Capital Expense Revenue Memorials & Heritage Restoration Capital (Refer Appendix of Schedules) Expense Revenue Metropolitan and District Playgrounds Capital Expense Revenue Park Access Assets Maintenance and Rehabilitation Capital (Refer Appendix of Schedules) Expense Revenue Park Infrastructure Facility and Landscape Upgrades Capital (Refer Appendix of Schedules) Expense Revenue - 26 - Program 1 – Clean, Green and WaterSmart City Play Safe Upgrades 981 140 4,980 591 - Capital Expense Revenue Capital Expense Revenue (Refer Appendix of Schedules) Upgrade Neighbourhood Parks (Refer Appendix of Schedules) 1,013 144 4,692 495 - 1,039 147 3,848 494 - 1,040 146 4,526 494 - Strategy 1.4.4 Regulate Parks and Reserves to Ensure Public Enjoyment and Safety Uphold and enforce Council's local laws for parks, facilitating enjoyable and safe park experiences for visitors and protecting people and park assets from the impacts of illegal and non-permitted activities. Service 1.4.4.1 Parks and Reserves Compliance This service regulates unlawful activities within parks to help deliver safe and enjoyable experiences for all. Activities in this service include: • undertaking investigations and compliance action in parks regarding breaches of Council's local laws relating to Council lands and assets, including parks • providing advice to the public and disseminating educational material about Council's local law for parks and park assets. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 502 - 252 - Expense Revenue Strategy 1.4.5 Manage Mt Coot-tha Botanic Gardens Manage and promote the Brisbane Botanic Gardens, Mt Coot-tha as a significant horticultural, leisure, learning and tourism destination that aspires to international standards while retaining its relevance and value as a key city park that is well used by residents and visitors. Service 1.4.5.1 Manage Brisbane Botanic Gardens, Mt Coot-tha This service aims to ensure the Brisbane Botanic Gardens, Mt Coot-tha is efficiently and effectively managed, promotes sustainable horticultural practices, provides quality visitor services and facilities that are well utilised, provide learning for life opportunities and contribute to Brisbane’s sustained prosperity. Activities in this service include: • maintaining, repairing, refurbishing, replacing and operating garden assets • designing, developing and establishing new features and infrastructure to enhance the experience of visitors and garden operations • maintaining landscape elements including grass, gardens, botanical displays, trees, shrubs, public art, ponds and water features • conducting educational, recreation and tourism programs, including volunteer guided tours • providing technical advice and promoting sustainable gardening and amenity horticulture. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 4,212 146 4,042 133 Projects Mt Coot-tha Botanic Gardens - Refurbish Assets Capital Expense Revenue - 27 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 619 148 - 718 152 - 95 - 95 - Program 1 – Clean, Green and WaterSmart City Strategy 1.4.6 Manage Roma Street and South Bank Parklands Manage and maintain Roma Street and South Bank Parklands as important horticultural, leisure and tourism destinations while retaining relevance and value as iconic park assets well used by residents and visitors. Service 1.4.6.1 Manage Roma Street and South Bank Parklands This service aims to ensure Roma Street and South Bank Parklands are efficiently and effectively managed, well utilised by the community and promote sustainable horticulture practices. Funding for provision of these services is provided by the Queensland Government. Activities include: • maintaining, repairing, refurbishing, replacing and operating garden facilities • maintaining landscape elements including grass cutting, gardens, displays, trees and shrubs, ponds and water features • conducting educational and tourism programs, including volunteer guided tours • promoting the parklands' facilities and services • organising public events in the parklands • providing technical advice and promoting sustainable gardening and amenity horticulture. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 29,048 29,014 27,426 27,426 Outcome 1.5 Sustainable Water Management Outcome description In partnership with the Brisbane community, Council will sustainably manage Brisbane's water resources through the integrated management of our water supply, wastewater, stormwater and waterways. Through this integrated approach, we maximise community benefit and help ensure the sustained liveability and economic prosperity of Brisbane and the South East Queensland region. Where we are now Council employs a whole of water cycle approach to water management. Council's WaterSmart Strategy provides strategic guidance for sustainable water management within the goals of a water smart community, a well-designed subtropical city and sustainable water use. Brisbane's Total Water Cycle Management Plan identifies a range of new opportunities to ensure water is managed effectively across Council's business. In recent years, Brisbane's community has experienced the most sustained drought in over 100 years and the largest flood in over 35 years. Brisbane's community responded effectively to drought, the Brisbane River flood of January 2011 and the 2013 Australia Day Storm Event. The breadth of flexibility and resilience demonstrated in these past events highlights our capacity to be a water smart community. In contributing to a well-designed subtropical city, Council considers water resource issues broadly across the city, integrating water resource management with land use and infrastructure planning. Where we want to be Brisbane's community will connect to water, participate in decision making and take actions to manage water sustainably. Our community will have a greater awareness of water smart concepts and will demonstrate water smart behaviour. Brisbane will be a flood-informed community with Council ensuring that it is well prepared to deal with the issues and challenges presented with major flood events. Council and Brisbane’s community will support and use a diverse mix of water sources, improving the city’s resilience to future unfavourable climatic events. Brisbane will deliver key actions in Brisbane’s Total Water Cycle Management Plan that will guide waterway planning and delivery. Brisbane will support development in a way that ensures our built environment minimises adverse impacts on our environment and maximises the benefits the community receives from our - 28 - Program 1 – Clean, Green and WaterSmart City local water resources. All major infrastructure projects will include appropriate engagement with stakeholders in the implementation of water smart design. Strategy 1.5.1 Integrated Water Cycle Management Responsible and efficient management of the total water cycle. Service 1.5.1.1 Water Smart This service aims to engage the community, key partners and Council as an organisation, with initiatives that will help achieve Brisbane’s vision to be Australia's most water smart city. This service will provide: • water smart communications and stakeholder engagement • increased community awareness of catchment management and broader water cycle outcomes • support for community networks, festivals, events and forums • strategic investigations and advice in relation to water issues across Council • instruments and tools to support policy development and delivery in flood management, regional and local waterway health and other components of the water cycle. Activities in this service include: • reviewing strategic and legislative documents, including Queensland Government legislation, Council's plans and strategies and land use planning documents • initiating activities that support the local and regional management of the urban water cycle with input from stakeholders including the community, all levels of governments and their agencies • supporting local and national events, festivals and forums that celebrate water and waterways, and advance water smart science, technology and practice • providing compliance and regulatory services for greywater and blackwater treatment, from education to enforcement. Key initiatives to be delivered include: • supporting community festivals, events and activities that celebrate water and waterways • engaging, collaborating and partnering with the community, industry bodies, local business, government agencies and regional partners in shaping our water future • participating in research and education initiatives to progress water smart innovation, science and technology • partnering with external agencies to implement water smart education campaigns to raise awareness of how our community can live with water and take action to manage water sustainably • implementing the Brisbane Total Water Cycle Management Plan to deliver water smart solutions across the city • continued work on the Coorparoo Creek Park Project, demonstrating the multiple values of waterways in contributing to liveability in an urban environment delivering stormwater harvesting in partnership and re-use projects at seven locations across Brisbane to demonstrate integrated water cycle management solutions for the city • furthering the Norman Creek 2012-2031 Master Plan, which will provide Australia's first local government example of integrated urban water resource management on a whole-of-catchment scale • developing an integrated, outcome-based master plan and undertake key implementation initiatives for the Oxley Creek Catchment in collaboration with the community and key stakeholders that considers environmental, social and economic values of the catchment and identifies key activities to support the delivery of the master plan. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 949 362 913 371 - 29 - Program 1 – Clean, Green and WaterSmart City Projects Coorparoo Creek Park - Stage 1 Norman Creek 2012 - 2031 Stormwater Harvesting Water Smart Communication and Engagement Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 2,945 59 2,210 362 6,332 34 3,124 54 - 3,035 59 2,630 407 2,497 39 1,000 57 - 2,904 59 3,192 425 56 - 1,601 57 3,287 427 58 - Service 1.5.1.2 Integrated Water Cycle Implementation This service aims to implement integrated water cycle planning solutions to deliver Council's WaterSmart Strategy and support Council's planning. To achieve this, the service will develop plans, information and programs that support and prioritise the implementation of Council's WaterSmart Strategy and Brisbane’s Total Water Cycle Management Plan. Key activities in this service include: • preparing plans to meet Council's legislative obligations as identified by Queensland and Federal governments • preparing studies and plans that provide information to support Council's land use planning activities, particularly the Brisbane City Plan 2014, neighbourhood planning and urban renewal plans • providing customer support to respond to queries concerning our water smart outcomes, guidelines and standards • continuing to fund customer service obligations for clearing blockages in combined drains • supporting development assessment teams with policy advice on high level applications and key legislative changes. Key initiatives include: • working with partners and industry to develop and implement tools that deliver water smart outcomes and embedding these within sustainable and subtropical planning and design • aligning the Brisbane City Plan 2014 with changes in the Queensland Government's regulatory and legislative regimes. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,291 - 1,341 - - 30 - Program 1 – Clean, Green and WaterSmart City Outcome 1.6 Focus on the River, Bay and Waterways Outcome description The river, bay and waterways of the city support the liveability and lifestyle of Brisbane. Waterways support multiple uses and are widely used, enjoyed and appreciated by the community as recreational, economic and environmental assets. Water is an important factor in the design of Brisbane’s built form and is managed as an economic asset to deliver value to business, industry, residents and nature alike. Where we are now The community recognises the value of protecting, enhancing and improving the river, bay and waterways, with 95% of residents believing waterways are important to Brisbane. They are widely visited for a variety of uses. Council actively engages with stakeholders and the community in its catchment and waterway management activities. The river, bay and waterways support over 50,000 migratory shorebirds of 34 species as well as six of the seven species of sea turtle and iconic Australian species such as the platypus. Council is committed to meeting increasing community expectations for improving the health of our waterways and maintaining world-class access to waterways, for all residents, to enjoy them as an open space resource within a growing city, recognising Brisbane as a River City. Over the last 10 years the health of the Brisbane River has steadily improved as shown by the results of the Healthy Waterways Ecosystem Health Report Card. This is a result of improvements in various parts of the catchment. However, further investment in improving the ecological health of the river is required to address legacy issues including managing nutrient and sediment loads from existing and future land uses, coupled with managing construction impacts within urbanising catchments. Land use change presents an opportunity for new and improved sustainable and integrated water management, increased waterway activation and use, and for existing urban areas to retrofit water smart outcomes to comply with Queensland Government regulations that aim to secure waterway health improvements, while supporting integrated urban design, urban greening, city cooling and better amenity outcomes. The 2011 flood caused river bank erosion and slumping, posing a risk to both public safety as well as threatening private and public infrastructure. The 2013 Australia Day Storm Event and other extreme weather events reinforce a need to build resilience into our key natural system through focused management actions. Waterway corridors are currently protected from development and this will, along with integrated stormwater management, continue in the Brisbane City Plan 2014. Council participates in the South East Queensland Healthy Waterways program to develop and maintain regional strategic and local activities that improve the condition of our natural water assets. Where we want to be We want people to continue to value and appreciate the multiple benefits provided by Brisbane's waterways, particularly the high ecological and social values of our waterways that support sustained economic prosperity for Brisbane. We want to actively support integrated planning and design outcomes that provide wider multiple outcomes and the liveability benefits of water in the city. We want cost effective, best practice asset management. Council is committed to taking a leadership role through its own actions and by contributing to Federal and Queensland governments, regional initiatives and partnering in programs that demonstrate Council's sustainable water management that supports the liveability of Brisbane. Key activities in this service include: • integrating water cycle services, such as flood conveyance, flood risk management and mitigation measures, stormwater harvesting, biodiversity and park outcomes with waterway health outcomes • meeting the water sensitive urban design objectives of Queensland Government policy, with a refocused effort around cost effective, integrated solutions that support good design and liveability outcomes, providing well-designed sustainable spaces and places that reflect subtropical design which are resilient to climate variability - 31 - Program 1 – Clean, Green and WaterSmart City • • • • • providing sustainable management of our catchments in partnership with the community and other stakeholders integrating water smart outcomes and environmental best practice in all aspects of Council operations and capital works, urban planning, natural resource management and urban design developing asset management frameworks for our water smart and waterway assets, supporting improved and integrated asset planning managing development impacts, including sediment control of construction works evidence-based decision-making through local waterway evaluation, with a stronger emphasis on key indicators such as sediment load and high value assets. Strategy 1.6.1 Active Partnerships and Regional Waterway Management Participation in partnerships that support regional water planning activities and improvement of the condition of regional waterways. Service 1.6.1.1 Regional Water Quality Management This service aims to work with regional partners to assist the planning and implementation of management actions to achieve improved water quality and wider liveability outcomes associated with water and waterways in South East Queensland and the upper catchments of the Brisbane River. This service also supports the development and delivery of best practice water quality management. This service will provide: • leadership in research that translates into integrated delivery opportunities for Council and all regional partners • strategic policy integration, interpretation and issue management with Federal and Queensland governments and regional partners in water quality management • stakeholder engagement with all regional partners • capacity building around current best practice requirements. Key activities in this service include: • linking Council’s projects and programs with key findings from the Water Sensitive Cities Cooperative Research Centre, a national research partnership that involves investigation of policy frameworks, new technologies and knowledge requirements to manage water sustainability from an urban perspective • continuing to develop strategies for regional water sensitive urban design retrofit and water quality offsets in partnership with surrounding local governments • erosion and sediment control research and policy development, systems improvement and capacity building • contributing to the South East Queensland Healthy Waterways program delivering the Ecosystem Health Monitoring Program (EHMP) and Report Card, regional recreational waters Human Health Program and the Healthy Waterways River Clean-up Program • supporting, as a foundational partner, the activities of the International River Foundation • reviewing implementation and management strategies to reduce stormwater pollution. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,232 - 859 - Strategy 1.6.2 Protecting Waterway Health Actions to improve the quality of stormwater and waterway health. Service 1.6.2.1 Improve Ecological Health and Liveability of Waterways Waterway rehabilitation and enhancement works will continue to be undertaken to improve the resilience of our waterways to the impacts of a growing city. This service aims to support multiple outcomes for our waterways including their social, economic, environmental and recreational values to support the sustained liveability of Brisbane, and ensures the built environment cost effectively mitigates adverse impacts on waterways and supports wider liveability outcomes through integrated design solutions. - 32 - Program 1 – Clean, Green and WaterSmart City Key initiatives include: • waterway rehabilitation and enhancement works in key locations, including developing future integrated design solutions • developing waterway and water smart asset registers, classification manuals and strategic asset management plans to support optimised delivery and service level planning • developing a waterway multiple use framework to support integrated delivery planning, guiding water smart interventions across the catchment • delivering 10 water smart asset renewal projects over two years to support improved asset management • supporting the Brisbane City Plan 2014 stormwater code implementation and waterway health outcomes through neighbourhood planning activities • construction of creek filtration systems to improve stormwater quality flowing to waterways • ongoing maintenance of water smart assets, including a risk assessment to support a prioritised asset management program • integrating the results of sediment source studies within project planning, evaluating high value aquatic assets, and ongoing citywide recreational waterway health monitoring • enhanced erosion and sediment control compliance by maintaining a strong Council field presence and supporting planning frameworks • implementation of healthy waters commitments, legislative and regional requirements through Brisbane City Plan 2014 and other planning instruments. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 3,319 656 3,811 672 Projects Creek Filtration Systems Trial Erosion and Sediment Control Compliance Project Local Waterways Health Assessment and Evaluation Oxley Creek Improvement Program Waterway Human Health and Safety - Site Monitoring Waterways Health Enhancement (Refer Appendix of Schedules) Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 529 34 469 160 505 361 361 111 3,840 - 532 39 488 160 614 361 361 121 4,141 - 496 160 505 361 361 126 4,256 - 500 160 514 361 361 128 4,424 - Strategy 1.6.3 Access and Use of Waterways Ensuring that the river, bay and waterways can be safely accessed and are widely used as recreational, economic and environmental resources. Service 1.6.3.1 Wharves, Jetties and Pontoons This service aims to provide safe and improved access to Brisbane's waterways to help achieve recreational, economic and environmental outcomes. - 33 - Program 1 – Clean, Green and WaterSmart City Activities in this service include: • improving the provision of safe access to the Brisbane River, bay and waterways for residents and visitors • ensuring Council's waterway assets are maintained at an appropriate level to optimise operation and access to creeks, the river and the bay • continue to provide safe facilities that deliver Zero Harm • continue to maintain and seek improvement in the delivery of services according to Council’s service standards. Key initiatives in this service include: • constructing new wharves, jetties, pontoons, fishing platforms and associated land improvements (such as car parks) for recreational purposes • maintaining and rehabilitating existing wharves, jetties, pontoons and fishing platforms to ensure safe operation and optimum access to waterways • resurfacing of ramps and access points • enhancing and improving parking and storage facilities. A key project within this service is the rehabilitation of Shorncliffe Pier. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 347 - 338 - Projects CBD Marina Shorncliffe Pier Wharves Jetties Pontoons and Fishing Platforms (Refer Appendix of Schedules) Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 218 11,521 1,335 - 7,123 527 - 533 - 551 - Service 1.6.3.2 Sea and River Walls This service aims to provide structures that improve the use of, access to, and the protection of Council land adjacent to Brisbane’s creeks, river and bay. The service will provide: • effective planning and work, that takes into consideration unexpected climatic events, to enable and ongoing protection of foreshore and riverbank public infrastructure from damage by tidal waters and erosion • safe community access and use of parks and Council land adjacent to the Brisbane River and Moreton Bay • high standards of service and continuous assessment of existing assets and identification of required rehabilitation or replacements. Activities in this service include: • constructing sea and river walls • maintaining and rehabilitating sea and river walls in a safe, functional and visually appealing way. Key initiatives to be delivered include: • increasing erosion immunity to adjoining Council land, infrastructure, and natural assets • providing a first line of defence against storm surge • where possible, implementing innovative engineering solutions that protect assets from natural processes • using public shared paths and other facilities to extend existing passive recreational uses. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 126 - 118 - - 34 - Program 1 – Clean, Green and WaterSmart City Projects Sea and River Walls Rehabilitation (Refer Appendix of Schedules) Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,361 - 1,489 - 1,062 - 1,094 - Outcome 1.7 Flood Management Outcome description Manage the risk of flooding by making Brisbane a city that is safe, confident and prepared for flooding. This means ensuring flooding is expected, designed and planned for. Brisbane will be prepared for flooding and will respond and recover effectively from flood events. Where we are now Like many cities around the world, our climate and landscape make flood experiences an ongoing reality for Brisbane. Brisbane's FloodSmart Future Strategy sets out Council’s approach to flood risk management to help reduce the risks of flooding and its impacts to people, property and infrastructure. The strategy integrates a range of activities including: • structural measures to reduce flood risk, including improving the flood immunity of infrastructure and enhancing and maintaining the stormwater drainage networks • developing land use planning policies that steer inappropriate development away from areas at risk and regulating development pursuant to these policies • raising community awareness, access to and understanding of, flood information • continually improving emergency response plans and our capacity to respond to floods. A program of flood studies and associated catchment floodplain management plans is underway and will provide the basis for ensuring that flooding is managed as effectively as possible. Council will continue to take action to minimise the risk of flooding and its impacts on people, property and infrastructure with a program of flood studies and associated catchment floodplain management plans and infrastructure solutions including Council’s Priority Infrastructure Plan (PIP) and Infrastructure Charges Plans. The development of these plans will inform Council’s delivery of effective flood management efforts. Where we want to be Council will continue to manage the risk of flooding and its impact on people, property and infrastructure through the ongoing the implementation of the Brisbane’s FloodSmart Future Strategy and associated actions from the Flood Action Plan. This involves integrating the approaches made to managing flood risk across Council including smart land use planning and building, the provision of good quality flood information to an educated and resilient community, world-class response and recovery planning and well-maintained and improved structural assets. The potential risks of flooding on future development will be minimised through planning and assessment processes. The risks of flooding on existing dwellings will be reduced by increasing community resilience to flooding as well as ongoing structural maintenance, rehabilitation and upgrades of the stormwater drainage network. Brisbane will be prepared for flooding and will respond and recover effectively from flood events. Up-to-date and reliable information on flood risk across the city will be easily accessible to all Council officers and the community. Flood and overland flow mapping information will be available free to the public and will provide fit-for-purpose, simple and accessible information which will clearly articulate how risks can be mitigated through recommended actions. Residents will be aware of the potential impact of flooding on their property and their local area from river, creeks, storm surge and overland flow and will be able to take appropriate actions to minimise the risks of flooding to themselves and their property. - 35 - Program 1 – Clean, Green and WaterSmart City Strategy 1.7.1 Reduce Flooding Investigation, design and construction of drainage schemes to relieve flooding. Service 1.7.1.1 Drainage Investigation and Design This service aims to minimise the impacts of flooding through strategic forward planning of drainage infrastructure, both strategically and in response to community reports of flooding. A comprehensive view of water smart outcomes from across Council works are important to delivering best practice water smart and sustainable drainage practices, maintaining the health of our waterways, providing wider community benefits and minimising the costs associated with the maintenance of drainage infrastructure. Activities in this service include: • investigating and providing feasibility, option analysis, detailed design and cost estimates for local and major drainage and drainage rehabilitation projects • developing and upgrading local stormwater management plans to align with integrated water cycle management principles • delivering integrated water smart drainage outcomes through Council work schedules, that include developing improved screening protocols, business plans, support systems and the ongoing review of guidelines and practices • supporting water smart drainage investigation and design through focused delivery on achieving multiple outcomes, cost effective and innovative design solutions providing advice and flood information data. The activities of this service are funded by projects. Projects Drainage Design Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 2,380 219 - 2,517 183 - 2,519 180 - 2,517 186 - Service 1.7.1.2 Gather and Provide Flood Information This service aims to ensure flood risk across the city is fully understood and information provided to the public and Council officers is fit for purpose, simple and accessible and links risks to action, so that flooding can be planned for effectively. The service ensures Council has robust, reliable and comprehensive flood information to inform its disaster response, planning, infrastructure design and construction activities as recommended by the Queensland Floods Commission of Inquiry. Council will also gather and provide flood information data to minimise damage to Council's assets during a flood event. The service will continue to: • implement recommendations from the Flood Action Plan • identify and analyse flood risk and potential catchment-based mitigation and management measures to reduce flood risk via priority creek Catchment Flood Management Plans (CFMPs) • undertake to collect stormwater network data which will inform Council's planning scheme and development assessment • maintain Council's hydrometric system of rainfall gauges and creek flood level gauges which provide the critical inputs to the FloodWise Information System and the Early Warning Alert System • provide flood information such as FloodWise Property Reports and flood awareness maps that are easy to access and understand. Flood information key messages will deliver simple, accessible, fit-for-purpose flood information that links identification of flood risk to action as recommended by the Queensland Floods Commission of Inquiry • provide public access to flood studies and flood information by ensuring copies of Council-commissioned flood studies are held in the Brisbane Square Library • regularly update flood awareness products to ensure reliability and currency as recommended by the Queensland Floods Commission of Inquiry • ensure Council's flood models provide flood risk data as needed for planning and development purposes as recommended by the Queensland Floods Commission of Inquiry • gather and maintain flood and rainfall data through telemetry, maximum height gauges and other related systems to inform stormwater policy, planning, investigation and design processes - 36 - Program 1 – Clean, Green and WaterSmart City • ensure the telemetry network continues to be a reliable and functioning network and covers areas where flood risk information is needed. Activities in this service include: • continuing to update Council's hydraulic flood models with the latest catchment changes which also align to the Queensland Floods Commission of Inquiry • making flood information accessible through an online 'flood hub' channel providing access to flood awareness maps, FloodWise Property Reports and other flood awareness information • operating Council's telemetry network • provision of warning devices at high flood risk road crossings to warn users of flooded roads • preparation of CFMP's in priority catchments • undertaking field surveys to obtain flood data for flood events. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 867 270 847 - Projects All Hazards Brisbane Ready for Summer Campaign Catchment Flood Risk Management Plans Flood Information Online Flood Smart Assets Gecko Drainage Data Update Maintain and Enhance Flood Models Telemetry Gauges and Warning Devices Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 435 270 1,275 218 24 67 1,046 62 11 - 437 270 681 113 23 79 1,044 13 - 429 270 704 113 27 85 1,095 14 - 435 270 716 117 25 87 1,114 14 - Service 1.7.1.3 Flooding Investigations and Planning This service aims to implement the direct actions from the Flood Action Plan and to manage Council's flood and drainage investigation program to reduce the impact of flooding on people, property and infrastructure. The service will continue to: • implement actions from the Flood Action Plan • manage Council's stormwater relief drainage and flood investigation schedule to reduce flooding in high priority residential areas • work on stormwater and waterway policy development to plan and manage the city's stormwater and waterway network to reduce flooding in priority areas affected by river, creek, storm surge and overland flow flooding. • Activities in this service include: • developing an implementation framework for Brisbane’s FloodSmart Future Strategy • contributing to the Queensland Government led Brisbane River Flood Study project as recommended by the Queensland Floods Commission of Inquiry • managing the delivery of the rolling stormwater capital works schedule - 37 - Program 1 – Clean, Green and WaterSmart City • • input into Brisbane City Plan 2014 amendments based on the WaterSmart Strategy in alignment with the Queensland Floods Commission of Inquiry preparing and reviewing planning and policy documents related to stormwater management. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 2,339 - 2,804 - Projects A Floodsmart Future Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,660 - 717 - 389 - 746 - Service 1.7.1.4 Local Drainage The aim of this service is to minimise flooding impacts in local catchments by constructing drainage infrastructure, obtaining drainage easements and acquiring land. The service will manage and implement local stormwater drainage solutions to reduce flooding in high priority residential areas. Activities in this service include: • constructing new stormwater drainage • acquiring land for drainage easements • upgrading drainage for capacity aligned with Council’s drainage standards and compliance. The activities of this service are funded by projects. Projects Local Drainage Construction (Refer Appendix of Schedules) Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 4,803 62 - 4,906 68 - 5,302 66 - 5,420 66 - Service 1.7.1.5 Major Drainage The aim of this service is to minimise flooding impacts to properties and associated infrastructure in drainage catchments by constructing new major drainage infrastructure, obtaining drainage easements and acquiring land. The service will continue to manage and implement Council's stormwater major drainage schedule to reduce flooding in high priority areas. In addition Council will continue its commitment to implementing the Lord Mayor's Taskforce on Suburban Flooding Report's Voluntary Home Purchase Scheme to purchase properties affected by frequent creek or local flooding. - 38 - Program 1 – Clean, Green and WaterSmart City Activities in this service include: • acquiring flood prone land to accommodate overland flow paths • constructing new trunk stormwater infrastructure • upgrading stormwater infrastructure for capacity as per Council’s relief drainage standards and compliance • voluntary home purchases as recommended by the Lord Mayor's Taskforce on Suburban Flooding and the Queensland Floods Commission of Inquiry. The activities of this service are funded by projects. Projects Lord Mayor's Flood Taskforce - Voluntary Purchase Major Drainage Construction (Refer Appendix of Schedules) Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 7,138 362 10,165 94 - 7,091 409 10,442 102 - 4,581 419 8,818 100 - 4,575 425 8,881 100 - Service 1.7.1.6 Plan for Future Infrastructure This service aims to progressively provide new stormwater infrastructure as appropriate to support the growth and liveability of the city. The service will prioritise improvements to the capacity of existing flood infrastructure in areas where upgrades are identified as needed to meet the capacity requirements of future development within a catchment. The service will build on the previous investment made by Council to further extend the: • facilitation of the integration of stormwater drainage and water quality infrastructure, within a wider approach to water cycle management, to provide water availability, waterway health, protect the environment and improve the liveability of our city • facilitation of the construction of stormwater drainage and water quality infrastructure to meet sequenced stormwater planning for the city's development • development of integrated solutions that contribute to long term sustainability • delivery of new growth areas that are planned and built to align with development needs. Activities in this service include: • managing the delivery of new and upgraded infrastructure to support development • managing Council's support to the development industry in the construction of infrastructure to standards specified in development conditions • facilitating the delivery of water quality infrastructure to meet Council's water quality objectives • developing and upgrading the stormwater network for neighbourhood planning and urban renewal planning strategies via amendments to the Priority Infrastructure Plan. The activities of this service are funded by projects. Projects Stormwater ICP Infrastructure (Refer Appendix of Schedules) Stormwater ICP Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 6,906 196 11,262 7,698 209 13,714 7,735 236 13,714 7,903 240 13,714 Service 1.7.1.7 Manage Contributed Stormwater Assets The aim of this service is to ensure contributed stormwater assets meet Council design standards and regulatory assessment. The service will manage the contributed assets recognition and valuation process. Activities in this service include: - 39 - Program 1 – Clean, Green and WaterSmart City • • • • • aligning Council's requirements to design standards providing guidance to developers on Council requirements updating inventory information valuing and recognising the contributions as revenue capitalising the assets to the stormwater network asset register. The activities of this service are funded by projects. Projects Drainage Contributed Assets Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 12,000 12,000 12,000 12,000 12,000 12,000 12,000 12,000 Strategy 1.7.2 Maintenance and Rehabilitation of Flood Management Assets Maintain and rehabilitate stormwater and flood mitigation assets. Service 1.7.2.1 Maintain Enclosed Drains The aim of this service is to ensure that Brisbane's 3000 kilometre stormwater pipe network operates at its optimum capacity. The service will undertake a range of maintenance activities including: • cleaning stormwater gully inlets • desilting pipes • rehabilitating damaged stormwater gully inlets • replacing gully grates • repairing and raising manholes • repairing enclosed drainage • clearing blocked stormwater pipes, gullies, manholes, inlets and outlets. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 7,506 - 8,088 - Service 1.7.2.2 Maintain and Rehabilitate Open Drainage The aim of this service is to ensure that Brisbane's open drainage network operates at optimum capacity to minimise the impact of flooding on people, property and infrastructure. A range of maintenance and rehabilitation activities will be undertaken within this service. Activated through responses to rainfall events and notified issues reported by residents these maintenance activities can eventuate as a mix of planned, cyclic works and incident responsive maintenance. Activities in this service include: • vegetation management in open drainage • desilting to remove accumulation of sediment likely to exacerbate flooding in locations including concretelined sections of open channels, low flow channels, inlet structures, access ramps and table drains • weed eradication in water courses • vegetation management in waterways at key locations where flooding conveyance is restricted. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 7,690 - 7,535 - - 40 - Program 1 – Clean, Green and WaterSmart City Projects Lord Mayor's Flood Taskforce - Major Waterways Vegetation Management (Refer Appendix of Schedules) Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,471 - 1,477 - 1,610 - 1,618 - Service 1.7.2.3 Drainage Rehabilitation The aim of this service is to rehabilitate sections of the stormwater drainage network so it can operate to its design capacity thereby reducing the impact of flooding on people, property and infrastructure. To achieve this, works will be carried out under the drainage rehabilitation program to maintain asset performance and reduce flooding. Key activities in this service include: • replacing damaged and collapsed pipes • extending the remaining life of assets through innovative technology such as relining • repairing damaged inlets and outlets • prioritising and scheduling rehabilitation works to ensure the network can operate to its optimum capacity • upgrading the network for capacity and compliance. The activities of this service are funded by projects. Projects Stormwater Drainage Rehabilitation (Refer Appendix of Schedules) Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 5,090 56 - 5,170 62 - 5,127 60 - 5,472 60 - Service 1.7.2.4 Mitigate Flooding The aim of this service is to reduce the impact of flooding on people, property and infrastructure from flood mitigated waterways. The service will: • inspect, survey, investigate and assess the condition of flood mitigated waterways • develop asset maintenance management plans • schedule and prioritise the maintenance and rehabilitation of mitigation works. Activities in this service include: • maintenance and rehabilitation works • grass cutting in and along flood mitigated creeks • bank maintenance • desilting • vegetation management • minor flood mitigation maintenance • cyclic desilting, which removes accumulated silt, sand and gravel from the beds and banks of creeks, with selective mangrove management to reduce the impacts of flooding on people, property and infrastructure adjacent to creeks. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 547 - 614 - - 41 - Program 1 – Clean, Green and WaterSmart City Projects Cyclic Desilting Waterways and Drains Flood Mitigation Studies and Investigation Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 771 348 - 836 404 - 902 294 - 922 302 - Service 1.7.2.5 Manage and Maintain Assets The aim of this service is to manage a $2 billion portfolio of stormwater assets to ensure the most effective outcomes are achieved for Council and the community. Using Council’s Total Asset Management framework this service will provide for the strategic asset management of this large portfolio. Activities in this service include: • managing the assets on a day-to-day basis by responding to requests regarding stormwater assets • inspecting the assets • surveying pipes, gullies and inlets • scheduling maintenance, rehabilitation and enhancement works • ensuring maintenance and rehabilitation works programs are delivered • updating as-constructed stormwater infrastructure assets • undertaking financial management of the asset portfolio, including valuing and depreciating assets. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 45,820 -5,676 45,372 -5,876 Projects Dial Before You Dig Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 175 - 175 - 175 - 175 - Service 1.7.2.6 Reconstruct Gullies The aim of this service is to reconstruct stormwater drainage inlets to ensure they can perform their function of capturing stormwater from roads and bikeways and are safe for pedestrians, bikes and vehicles. The service will: • reconstruct stormwater gully inlets that are in poor condition • replace gully grates that are not bike safe • replace stormwater gullies that impact on bike access in traffic corridors or are likely to adversely impact on pedestrians, bikes or vehicles. Activities in this service include: • inspection of gullies • repair of aged and damaged components • implementing upgrades for capacity and compliance including replacement of non-compliant grates with those suitable for pedestrians, bikes and vehicles. The activities of this service are funded by projects. - 42 - Program 1 – Clean, Green and WaterSmart City Projects Gully Reconstruction (Refer Appendix of Schedules) Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,541 - 1,590 - 1,789 - 1,947 - Outcome 1.8 Pollution Free City Outcome description Brisbane residents enjoy a clean and healthy environment. Environmental pollutants, contaminated land, closed landfills and dangerous goods are managed to prevent and minimise their impact on the community and the environment. Where we are now Compared to many major cities Brisbane has clean air. However, Brisbane has a high potential for smog due to the regional topography, climate and population growth. Air pollution, noise pollution and contaminated land from industrial, commercial, transport and residential sources can degrade the environment and significantly impact on the quality of life of residents. There are approximately 150 closed landfills in Brisbane, many of which are used as parks and sports fields. Many of these sites require ongoing remediation and maintenance as a result of natural settling, decomposition of waste and public use. Council implements a remediation and maintenance program to protect the community and the environment from safety hazards, water and air pollution generated by these sites. Where we want to be Brisbane's clean air is maintained and trends in smog and particulate pollutants are reduced. Brisbane's industries implement measures to minimise pollution and its impacts on the community and environment. Brisbane residents and businesses adopt low-polluting behaviours. Strategy 1.8.1 Pollution Prevention and Management To protect the community and the environment from pollution and chemical hazards. Service 1.8.1.1 Reduce Pollution The aim of this service is to lead and co-ordinate efforts to maintain Brisbane’s achievement of clean air, and to prevent impacts on the community and the environment posed by air pollution, noise pollution and chemical hazards. Activities in this service include: • reducing red tape, improving useability for customers and officers and improving pollution outcomes • leading and co-ordinating the implementation of the Brisbane Clean Air Strategy • providing specialist scientific air quality, noise, and chemical hazards advice and support to enable delivery of Council’s regulatory services, neighbourhood planning and infrastructure projects • providing technical and policy advice for development assessment to enable Council to deliver timely, responsible and compliant development • developing and improving pollution prevention requirements for industry and the community in consultation with government, industry and the community • producing industry and community environmental education and assistance materials • conducting research to guide Council achieving pollution prevention outcomes • investigating and reporting pollution level and trend statistics. - 43 - Program 1 – Clean, Green and WaterSmart City Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 953 - 929 - Expense Revenue Strategy 1.8.2 Maintain Closed Landfills Provide assessment and maintenance of closed landfill sites to reduce environmental and public risks. Service 1.8.2.1 Closed Landfill Management The aim of this service is to prevent adverse impacts on the environment and community from Brisbane's closed landfills and ensure Council complies with environmental legislation. Activities in this service include: • monitoring sites • responding to risks to public safety and the environment • implementing a maintenance program • implementing capital remediation works such as capping, drainage, and installation of leachate and landfill gas collection systems • producing asset and environmental management plans to protect public safety and the environment • monitoring the effectiveness of the works. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 7,010 76 5,975 54 Expense Revenue Projects Remediation of Cannon Hill Community Links Capital Expense Revenue Capital Expense Revenue Restoration for Recreation 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 5,219 2,137 4 - 223 3,515 3 - 223 3,511 4 - 222 3,512 4 - Strategy 1.8.3 Environmental Regulatory Services Prevent impacts on the community by implementing the Environmental Protection Act 1994 and local laws. Service 1.8.3.1 Environmental Licensing and Compliance The aim of this service is to prevent impacts on the community and the environment posed by pollution by implementing the Environmental Protection Act 1994 and local laws. Consistent with Queensland Government deregulation, the scope of Council’s activities in this service have been refined. However, consistent with Queensland Government legislation, Council will continue: • risk-based environmental audits of industry • risk-based investigation of complaints and incidents • enforcement and prosecution of offences. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,603 568 1,536 654 - 44 - Program 1 – Clean, Green and WaterSmart City Outcome 1.9 Managing and Reducing Brisbane's Waste and Litter Outcome description Manage Brisbane's waste streams and infrastructure to: • maximise resource recovery • reduce waste to landfill • promote waste minimisation initiatives • keep the streets, roadways and footpaths of the city clean and litter free. Where we are now Council is regarded as leading the way for Australian councils in waste and litter management with a detailed waste management strategy ‘Towards Zero Waste’ and award winning infrastructure and collection, disposal and litter management services. Brisbane's waste and litter management meets key performance indicators and ratepayer satisfaction is high, but Council faces the challenges and demands of an expanding population and waste volumes growing as a consequence of 'throw it away' thinking, rather than resource recovery and re-use. The cleanliness of the busy public places within the Central Business District (CBD), the Valley and the entertainment precincts across the city requires ongoing attention to cleansing infrastructure and smarter use of available resources. In common with communities across Australia, Brisbane is grappling with issues such as littering from vehicles and illegal dumping, and the consequential diversion of resources to cleaning and patrolling rather than providing community infrastructure. Where we want to be Brisbane's stature as Australia's New World City will be evidenced by its leadership in resource recovery and citywide cleansing, providing best practice service integration, infrastructure and innovation. Strategy 1.9.1 Effective Waste Stream Management and Reduction Manage waste through kerbside collection of domestic waste, green waste and recyclables and the operation of engineered landfills and waste transfer facilities. Encourage people to reduce, reuse and recycle. Service 1.9.1.1 Waste Stream Management and Reduction The objective of this service is to effectively manage Brisbane's waste streams in conjunction with the overall aims of increased recycling and reduced waste to landfill. The service contributes to the Brisbane Vision goal of a clean, green city. Council manages waste through the kerbside collection of domestic waste and recyclables, disposal of waste to engineered landfills and recycling facilities and the operation of four transfer stations. Key activities in this service include: • contract management of service providers • ensuring regulatory compliance and strategic asset management of key waste management facilities (four transfer stations and Rochedale landfill) • continuing minimisation of waste from Council's facilities and operations • producing industry and community education and information materials such as a resource booklet, fact sheets, recycling guide and recycling information on the Council website • working with industry stakeholders to ensure cleaner production, less packaging, and to promote recycling and re-use initiatives. Council will continue to implement initiatives under the Towards Zero Waste Strategy aimed at reducing the amount of waste going to landfill and maximising the city's recycling, including: • the Green Waste Recycling Service, providing a wheelie bin green waste service to residents • the Additional Household Recycling Capacity service, providing a larger recycling bin to residents of Brisbane • the Recycling Service for Businesses, providing a recycling service to commercial premises • Brisbane Tip Shops, reducing waste to landfill in partnership with the Endeavour Foundation • development of resource recovery centres at transfer stations • conducting hazardous waste collection events. - 45 - Program 1 – Clean, Green and WaterSmart City Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 Expense Revenue 101,937 123,584 106,324 129,587 Projects Annual Kerbside Large Item Collection Enhance Public Place Recycling Green Waste Recycling Service Recycling Service for Businesses Tip Shops Towards Zero Waste Communication Education and Research Transfer Stations - Resource Recovery Centres Waste Contract Renewal Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 5,821 80 380 5,328 4,126 368 368 6,054 80 389 5,970 4,698 404 400 6,423 80 394 6,332 5,006 422 419 647 344 299 3,328 598 - 796 371 306 2,145 913 - 6,292 80 385 6,203 4,884 416 411 828 369 313 911 - 850 375 320 652 - Strategy 1.9.2 Keeping our City Clean Keeping our city clean and preserving the visual amenity by protecting our environment from waste and litter pollution. Service 1.9.2.1 City Cleansing This service aims to ensure that the: • streets, roadways and footpaths of the city are kept clean and litter free, preventing potential pollutants from entering the environment • city's ecosystems are kept clean and healthy by preventing potential pollutants (litter and waste) entering our waterways. Activities in this service include: • emphasis on cleaning busy public areas (CBD and Valley Malls) • litter prevention services across the suburbs • waste collection to reduce litter and enhance the amenity of public space by providing additional bin capacity and collection services in parks and on roadsides • street cleaning and road sweeping on major roads, around shopping centres and industrial areas, and residential streets • street scrubbing machinery • pressure cleaning of streets • assessment of litter 'hot spots' • operation of gum removal vehicles • litter awareness promotions and campaigns. - 46 - Program 1 – Clean, Green and WaterSmart City Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 6,568 - 6,187 - Projects Additional Maintenance - Flying Gangs Citywide Litter Prevention Litter Prevention Awareness Street Sweeping Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 47 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 2,205 6,029 2,088 58 4,917 - 2,304 6,531 2,150 61 4,090 - 2,394 6,476 2,216 60 3,958 - 2,410 6,630 2,281 60 4,050 - Program 1 – Clean, Green and WaterSmart City Total Project Expenditure combined with Rolling Projects Project 100 Per cent Green Power 25000 Street Lights Retrofit Program A Floodsmart Future Additional Cuts - Parks Grass Additional Maintenance - Flying Gangs All Hazards Brisbane Ready for Summer Campaign Annual Kerbside Large Item Collection Boulevards and Shadeways Brisbane City Council - Carbon Offsets Brisbane Invasive Species Management Plan Implementation Build Karawatha Forest Environment Centre Bulimba Creek Acquisition Bushland Acquisition Program Catchment Flood Risk Management Plans CBD Marina City Parks Trust Citywide Litter Prevention Community Conservation Assistance Community Conservation Partnerships Conservation Reserves Management Program 2014-15 $000 5,829 342 1,660 1,896 2,205 435 2015-16 $000 5,666 717 1,972 2,304 437 2016-17 $000 5,624 389 2,017 2,394 429 2017-18 $000 5,613 746 2,061 2,410 435 5,821 1,418 218 1,066 6,054 1,449 232 1,107 6,292 1,300 236 1,120 6,423 1,330 242 1,118 6,261 711 15,264 1,275 218 693 6,029 797 2,940 4,068 3,097 16,076 681 6,531 817 3,076 4,452 16,889 704 6,476 838 3,113 5,503 17,209 716 6,630 859 3,203 5,000 3,004 563 771 175 537 3,094 571 836 175 538 2,963 902 175 544 1,658 922 175 529 12,000 2,599 380 469 12,000 2,700 389 488 12,000 2,699 385 496 12,000 2,703 394 500 218 348 24 6,170 67 599 117 575 599 2,160 5,328 1,541 113 404 23 79 623 575 623 5,970 1,590 113 294 27 85 619 575 619 6,203 1,789 117 302 25 87 617 575 617 6,332 1,947 11,339 10,398 4,957 5,078 3,046 3,105 3,089 3,214 58 61 60 60 (Refer Appendix of Schedules) Coorparoo Creek Park - Stage 1 Creek Filtration Systems Trial Cyclic Desilting Waterways and Drains Dial Before You Dig Dog Off Leash Area Refurbishment (Refer Appendix of Schedules) Drainage Contributed Assets Drainage Design Enhance Public Place Recycling Erosion and Sediment Control Compliance Project Flood Information Online Flood Mitigation Studies and Investigation Flood Smart Assets Frew Park Milton Gecko Drainage Data Update Green Heart CitySmart Pty Ltd - Operations Green Heart Environmental Hubs Green Heart Homes and Schools Green Heart Sustainability Events Green Heart Wisdom Green Waste Recycling Service Gully Reconstruction (Refer Appendix of Schedules) Key City Park Upgrades Legislative Compliance and Administration Litter Prevention Awareness - 48 - Program 1 – Clean, Green and WaterSmart City Total Project Expenditure combined with Rolling Projects Project Local Drainage Construction 2014-15 $000 4,865 2015-16 $000 4,974 2016-17 $000 5,368 2017-18 $000 5,486 505 614 505 514 462 483 490 502 1,471 1,477 1,610 1,618 7,500 7,500 5,000 5,000 1,046 1,044 10,259 1,044 1,161 10,544 1,095 1,241 8,918 1,114 1,268 8,981 957 767 751 751 1,864 767 131 1,948 870 136 3,460 95 136 1,799 95 135 127 2,572 361 3,338 131 3,037 361 3,290 130 3,617 361 3,150 133 3,714 361 2,788 3,813 3,489 3,443 3,515 915 20,116 1,121 930 21,789 1,157 937 22,421 1,186 960 23,313 1,186 368 5,219 2,141 1,361 404 223 3,518 1,489 416 223 3,515 1,062 422 222 3,516 1,094 11,521 5,146 7,123 5,232 5,187 5,532 6,366 7,102 2,536 7,907 7,971 8,143 4,917 73 647 344 4,090 13 796 371 3,958 14 828 369 4,050 14 850 375 3,328 5,571 2,145 5,187 4,342 5,020 (Refer Appendix of Schedules) Local Waterways Health Assessment and Evaluation Lord Mayor's Community Sustainability and Environment Grants Lord Mayor's Flood Taskforce - Major Waterways Vegetation Management (Refer Appendix of Schedules) Lord Mayor's Flood Taskforce - Voluntary Purchase Maintain and Enhance Flood Models Maintain Lakes Systems in Parks Major Drainage Construction (Refer Appendix of Schedules) Memorials & Heritage Restoration (Refer Appendix of Schedules) Metropolitan and District Playgrounds Mt Coot-tha Botanic Gardens - Refurbish Assets Native Animal Ambulances and Wildlife Carers Grant Natural Areas Risk Management Norman Creek 2012 - 2031 Oxley Creek Improvement Program Park Access Assets Maintenance and Rehabilitation (Refer Appendix of Schedules) Park Infrastructure Facility and Landscape Upgrades (Refer Appendix of Schedules) Park Tree Management Parks Infrastructure Charges Program Play Safe Upgrades (Refer Appendix of Schedules) Recycling Service for Businesses Remediation of Cannon Hill Community Links Restoration for Recreation Sea and River Walls Rehabilitation (Refer Appendix of Schedules) Shorncliffe Pier Stormwater Drainage Rehabilitation (Refer Appendix of Schedules) Stormwater Harvesting Stormwater ICP Infrastructure (Refer Appendix of Schedules) Street Sweeping Telemetry Gauges and Warning Devices Tip Shops Towards Zero Waste Communication Education and Research Transfer Stations - Resource Recovery Centres Upgrade Neighbourhood Parks (Refer Appendix of Schedules) - 49 - Program 1 – Clean, Green and WaterSmart City Total Project Expenditure combined with Rolling Projects Project Waste Contract Renewal Water Smart Communication and Engagement Waterway Human Health and Safety - Site Monitoring Waterways Health Enhancement 2014-15 $000 598 54 111 2015-16 $000 913 57 121 2016-17 $000 911 56 126 2017-18 $000 652 58 128 3,840 4,141 4,256 4,424 1,335 527 533 551 2,909 2,981 1,588 1,628 238,018 214,499 191,187 191,759 (Refer Appendix of Schedules) Wharves Jetties Pontoons and Fishing Platforms (Refer Appendix of Schedules) Wipe Out Weeds TOTAL - 50 - Program 2 – Moving Brisbane Moving Brisbane Program Goal Brisbane’s transport network enables efficient and sustainable movement of people, freight and services. The city's accessibility and liveability is maintained and all have access to a high quality road network, high quality public transport (bus and ferry) services and active travel alternatives, with an understandin g that investment in each transport mode is required to cater for the differing needs of users. Program Description Council recognises the need to maintain Brisbane as an easy city to get around. The community pays the costs of traffic congestion in increased costs of goods and services, reduced amenity and inconvenience. Relief of traffic congestion through a balanced strategy of road upgrades and investment in public and active transport is therefore a high priority. The Transport Plan for Brisbane 2008-2026 outlines how increased public transport use, walking and cycling can assist a program of targeted road investment to manage travel demand and reduce congestion on Brisbane's road network. The Plan introduces corridor planning, a process of developin g multi-modal management plans for main arterial corridors and their local transport networks. From this planning, a rolling program of projects will be developed and budgeted for. Also $120 million will be invested between 201 3 and 2016 to upgrade and expand the city’s bikeways and associated services. Council's infrastructure investment has upgraded a significant number of the city's highest priority road network links in recent years. Completion of the Telegraph Road and Robinson Road Open Level Crossin g Replacement projects will significantly improve transport connectivity in the northern suburbs. 2014 -15 will see progress on projects such as the Telegraph Road Corridor Upgrade, Wynnum Road Corridor Stage 1 upgrade and the Kingsford Smith Drive upgrade. The TransApex vision is nearing completion with construction of Legacy Way to be completed in 2014 -15. The Airport Link project as well as CLEM7 and the Go Between Bridge have already been completed. Record investment over recent years in public transport has resulted in more than 66% growth in combined bus and ferry patronage since 2003-04. This was achieved by: • an unprecedented program of acquisition of environmentally friendly, air-conditioned and wheelchair accessible buses • acquiring 11 additional CityCats • the rollout of Bus Upgrade Zones (BUZ), the Blue CityGlider and the Maroon CityGlider. Major initiatives in 2014-15 include: • delivering 60 new air-conditioned and wheelchair accessible rigid equivalent buses to continue the acquisition of new buses to ensure that Council's fleet is one of the most modern in Australia • continuing the Better Bikeways 4 Brisbane program to provide $120 million in new bikeway infrastructure over four years to improve bikeway links and connections to Brisbane's top employment areas • continued funding of the free CityHopper service, Brisbane's first free inner city ferry service • construction of a new ferry terminal in Milton • upgrading of the Bulimba ferry terminal • upgrading of existing terminals following the 2011 Brisbane floods • continuing operation of the Blue CityGlider and the Maroon CityGlider Bus Rapid Transit Routes • continuing the upgrade of bus stops and ferry terminals to provide a more accessible public transport network and to meet requirements of the Disability Discrimination Act 1992 (DDA) • completion of the Telegraph Road and Robinson Road Open Level Crossing Replacement projects • completion of Legacy Way • completion of the New Farm to Howard Smith Wharves Riverwalk • continued operation of the Congestion Reduction Unit • progress on Telegraph Road Corridor Upgrade • Cycling Brisbane. - 51 - Program 2 – Moving Brisbane Program Outcomes and Financial Summary Program Outcomes 2.1 - Promoting Active Transport Anticipated Proposed Anticipated Proposed Anticipated Proposed 2013-14 2014-15 2013-14 2014-15 2013-14 2014-15 $000 $000 $000 $000 $000 $000 Expense 5,842 9,144 Revenue 6,602 4,193 Capital 79,118 37,363 2.2 - Public Transport 126,535 129,359 26,928 30,423 70,762 143,125 2.3 - Transport Network 442,202 509,409 98,535 645,030 662,872 555,336 574,579 647,912 132,065 679,646 812,752 735,824 Recurrent Operations Contracts 2015-16 $000 2016-17 $000 2017-18 $000 41,165 41,923 42,969 Outcome 2.1 Promoting Active Transport Outcome description Reducing congestion on roads and encouraging sustainable travel through the promotion of cycling and walking as healthy and environmentally sustainable alternatives to car travel. Brisbane residents who embrace active travel alternatives are not only reducing cong estion, they are also helping Brisbane to become a healthy, sustainable and accessible city. Where we are now As a result of the record $100 million investment in new bikeway infrastructure between 2008 and 2012 and the current $120 million investment between 2012 and 2016, Council has provided missing links and expanded Brisbane's shared pathway network to ensure Brisbane residents have access to a world -class and connected network to enable commuter and recreational active travel. In addition, Council is working with schools and with the community to provide them with the information they need to adopt sustainable travel solutions in order to reduce traffic congestion and improve the sustainability of our city. Council also launched the Cycling Brisbane program in March 2014 which aims to encourage people of all ages and abilities to cycle more often and utilise the extensive bikeway network which Council has developed. Provision and take up of active transport alternatives contribute to achieving the Brisbane Vision. Where we want to be The Brisbane Active Transport Strategy 2012-2026 sets out Council's vision for supporting active transport in Brisbane. The strategy provides a targeted approach to promoting cycling and walking as an attractive means of transport and recreation. It includes provision of an interconnected network of bikeways and shared paths to ensure that everyone has access to safe and convenient cycling and walking facilities. Strategy 2.1.1 Promote Sustainable Transport Encourage people to travel actively in order to reduce congestion and support a sustainable city. Service 2.1.1.1 Promote Sustainable Travel Choices This service will continue to promote the uptake of active travel and provide schools and the community with the information needed to change travel behaviours and help reduce traffic congestion. - 52 - Program 2 – Moving Brisbane The majority of family car trips to school are less than three kilometres. The Active School Travel program (AST) encourages a shift towards walking, riding, public transport and car-pooling as ways for children to travel to and from school. The benefits are twofold. Firstly, the program relieves traffic congestion around schools making the road environment around schools safer for both commuters and students. Second ly, the program encourages healthier and more active school communities as well as increasing the amenity of neighbourhoods around schools. In addition to the 12 new schools participating in the AST program in 2014, the program will continue to support 37 schools that have previously participated in the program by assisting them to embed active travel behaviour. Both the Brisbane Active Transport Strategy and Brisbane Bikeway Network Plan were updated in 2011 -12. The Network Plan is currently being further updated to support the Brisbane City Plan 2014. The Brisbane Active Transport Strategy 2012-2026 provides the strategic framework for encouraging increased community uptake of active transport options. Cycling Brisbane, Council’s new travel behaviour change program is designed to increase the number of people who cycle, by providing them with information, support and incentives. Cycling Brisbane will continue to provide a membership-based initiative designed to promote cycling facilities, infrastructure and encourage people of all ages and abilities to cycle more often. To complement the online element, the Active Communities program will provide a localised approach to encourage walking and cycling. Following community engagement, improvements are being made in ten suburbs to make walking and cycling easier and safer. The focus is on improving and then promoting access to schools, public transport, shops and community facilities. Across Brisbane, the Bike Skills Training program is providing courses to give people the confidence to get back on their bike or to cycle in traffic. This program will be expanded in 2014 - 15 to provide combined bike skills training courses for parents and their children. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 531 - 531 3 Projects Active School Travel Program Active Transport in the Community Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 718 265 - 720 275 - 722 278 - 720 277 - Strategy 2.1.2 Design the Network Developing plans to connect and expand Brisbane's bikeway and shared path network. Service 2.1.2.1 Designing the Network This service undertakes strategy development and ongoing evaluation of the Brisbane Active Transport Strategy 2012-2026. It also provides strategic planning for bikeways and pedestrian connections throughout Brisbane. A key component of promoting the uptake of active transport options is the provision of a safe, interconnected and enjoyable network of bikeways and shared pathways along with the associated infrastructure such as lighting, way finding and bike racks. Council will actively work with the Queensland and Federal governments to ensure a collaborative approach to the planning and provision of new bikeway facilities. - 53 - Program 2 – Moving Brisbane Council is investing $120 million, across the Council term, to link the commuter cycling network to service Brisbane's top employment areas, and local suburban bikeway improvements including lighting, signage, bicycle racks, mid-trip facilities and safety improvements. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 609 - 640 - Strategy 2.1.3 Provide Cycling Infrastructure Building a connected, expanded and safe bikeway network for Brisbane. Service 2.1.3.1 Providing Cycling Infrastructure Delivery of the $120 million Better Bikeways 4 Brisbane program is underway. Over the next two years, Council will continue to create a commuter network of bikeways servicing Brisbane's top employment areas in conjunction with a focus on improving bikeways linking to suburban shopping strips, schools and public transport hubs. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 3,055 2,162 3,473 2,465 Projects Constructing Key Bikeway Links in Brisbane Suburbs Capital (Refer Appendix of Schedules) Expense Revenue Enhancing Safety and Cyclist Facilities Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 25,960 102 1,725 2,384 234 - 29,913 94 5,950 2,015 361 - 15,039 100 5,000 1,504 273 - 15,013 100 5,000 1,468 271 - Service 2.1.3.2 Riverwalk The key activity under this service is the rehabilitation and maintenance of Riverwalk along the Brisbane River from Mariner's Reach at Newstead to William Jolly Bridge in the city. This includes the section demolished and removed following the 2011 Brisbane flood. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 370 - 349 - Projects Jan 2011 Flood Damage - New Farm to Howard Smith Wharves Riverwalk Riverwalk Maintenance and Rehabilitation (Refer Appendix of Schedules) Capital Expense Revenue Capital Expense Revenue - 54 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 7,833 1,186 2,832 - 4,047 - - - Program 2 – Moving Brisbane Outcome 2.2 Public Transport Outcome description Providing high quality public transport services through the provision of a modern bus and ferry fleet, accessible public transport infrastructure and a focus on customer service. Contribute to the reduction of road congestion, increase options for sustainable and environmentally friendly transport and increase ease of travelling around Brisbane. Where we are now Brisbane City Council maintains its unique position as the only Aus tralian council to provide funding for and operate its own public transport fleet. Having built more than 500 new air -conditioned and wheelchair accessible buses in the previous four year term, Council operates a fleet of more than 1200 buses, the second largest bus fleet in Australia, along with the iconic CityCat and CityFerry fleets. Although the planning and funding of public transport is a Queensland Government responsibility, undertaken by the TransLink Division of the Department of Transport and Mai n Roads, Council continues to work collaboratively with the Queensland Government to plan, fund and operate Brisbane's bus and ferry services and will continue to make significant investments in our bus and ferry networks in order to maintain an efficient and effective network. As well as delivering new buses, Council will continue to work with TransLink to plan an integrated network, promote public transport initiatives such as the high frequency BUZ and CityGlider routes and facilitate the development of key public transport infrastructure. The 2011 Brisbane floods caused significant damage to ferry infrastructure. The terminal upgrade program will replace temporary structures installed after the flood. This program will be progressively rolled out over the Council term. This outcome contributes to the achievement of the following goals of the Brisbane Vision : • Our accessible, connected city • Our clean, green city • Our well-designed, subtropical city. Where we want to be Public transport is frequent, convenient, reliable, safe and easy to use while providing a high level of access to facilities and services in Brisbane, reducing the need to use a car and maintaining accessibility and liveability. Brisbane bus, rail and ferry public transport services are integrated and provide a high level of service to the community. Services meet the needs of the community, encourage increased use of public transport and are capable of accommodating patronage growth. Council is committed to upgrading the city's bus and ferry network to provide improved access for people with disabilities. All future upgrades and delivery of new public transport assets are to comply with the requirements for public transport in the Disability Discrimination Act 1992 (DDA), Disability Standards for Accessible Transport 2002 (DSAPT) and the Disability Standards 2010 (Premises Standards). Strategy 2.2.1 Providing a High Quality Ferry Service Providing river travel along the Brisbane River including the iconic CityCat service and CityHopper, Brisbane's first free inner-city ferry service. The CityHopper is designed to make Brisbane a tourist friendly destination and complements the free City Loop bus service. Council's passenger ferries and CityCats are a city icon. They provide an enjoyable and unique service for commuter, tourist and recreational travel. They assist in reducing car travel and congestion and are an important part of the city's public transport network. - 55 - Program 2 – Moving Brisbane Service 2.2.1.1 Enhancing the Network through New Infrastructure Council maintains a fleet of monohull City Ferries. These ferries provide cross river services at selected locations as well as the CityHopper inner-city ferry service. The 2011 flood caused significant damage to infrastructure across the ferry network. Temporary structures were installed at seven terminals and the upgrade of the West End ferry terminal was fast tracked so services could recommence as quickly as possible. Council continues to work towards the upgrade of all ferry terminals damaged during the 2011 floods. The University of Queensland St Lucia, QUT Gardens Point, Sydney Street, Holman Street, Regatta, North Quay and Maritime Museum ferry terminals will be upgraded with permanent structures featuring greater flood resilience, DDA com pliance and improve the efficiency of the terminals. Having delivered new terminals at Northshore Hamilton and Teneriffe, Council will construct a new ferry terminal at Milton and complete a full upgrade of the Bulimba, Hawthorne and Bretts Wharf ferry te rminals. To improve safety and security, Council is progressively installing CCTV at ferry terminals. The activities in this service are funded by projects. Projects CityCat Stop - Milton DDA Compliant Ferry Terminals Ferry Terminal Upgrade - Bulimba Generation 1 CityCats Jan 2011 Flood Damage - Ferry Terminals New CityCats Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 4,743 18,979 6,408 1,061 69,502 1,000 2,156 - 21,226 650 - - - - Service 2.2.1.2 Provide Ferry Services Ferry services are an important part of the transport network in providing access along and across the Brisbane River. Council continues to provide significant funding for infrastructure and the operation of ferry services. Council will ensure their investment is delivering the most efficient network possible for Brisbane ratepayers. Contract payments to the CityCat and CityFerry operator, covering working and maintenance costs, are included in this service. This service includes the funding of Brisbane's first free inner-city ferry service, the CityHopper. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 36,404 17,000 40,532 16,500 - 56 - Program 2 – Moving Brisbane Strategy 2.2.2 Providing High Quality Bus Services Ensure that Brisbane residents continue to have access to a high quality and modern public transport network. Service 2.2.2.1 Modern and High Quality Bus Infrastructure This service covers the provision of buses and bus depots and other measures to support an efficient public transport network for Brisbane. Funding has been provided to purchase 60 rigid equivalent new air-conditioned and wheelchair accessible buses each year to meet the requirements of the network. The service will also continue to ensure that Brisbane ratepayers receive an efficient, strategic and optimised bus network for their investment. The activities in this service are funded by the following projects. Projects A Strategically Located Bus Network An Efficient and Optimised Bus Network Bus Build Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 -360 -4,000 33,932 - 31,778 - 34,602 - 34,975 - Service 2.2.2.2 Support Bus Services Brisbane City Council is the major provider of bus services in Brisbane. Due to the investment made by Council, Brisbane Transport now operates the second largest fleet in Australia, with more than 1200 buses. A key objective is to continue to provide services to enable more Brisbane residents to utilise public transport thereby reducing congestion. To achieve this, Council will continue to provide a significant financial contribution through a Community Service Obligation towards the operating costs of Brisbane Transport. This funding is in addition to, and distinct from, the funding Brisbane Transport receives from TransLink for operating services. Council will also continue to operate the very successful free CBD Loop and Spring Hill Loop services. In addition, Council, in conjunction with the Queensland Government, will continue to fund the operating cost of the Blue CityGlider, Brisbane's Bus Rapid Transit Service between West End and Newstead. Council will also fully fund the successful Maroon CityGlider which serves Brisbane's popular sports, entertainment and food precincts including Caxton Street, Suncorp Stadium, South Bank and The Gabba, with a service between Ashgrove and Stones Corner. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 74,886 -38 80,450 -200 - 57 - Program 2 – Moving Brisbane Projects Blue CityGlider Capital Expense Revenue Capital Expense Revenue Maroon CityGlider 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 6,551 5,100 5,022 - 7,020 5,125 5,250 - 7,414 5,140 5,413 - 7,577 5,150 5,542 - Strategy 2.2.3 Develop Public Transport Strategies and Plans Develop public transport strategies and network plans. Service 2.2.3.1 Plan for Public Transport Public transport is vital to support the growth of Brisbane as a New World City. Council will work with strategic stakeholders to assist in the development and optimisation of the public transport network to ensure Council's investment is appropriately targeted to Brisbane's requirements. This will be supported by developing, updating, monitoring and communicating public transport initiatives and network plans. Planning of the public transport network will include developing bus stop and ferry terminal i nfrastructure to support high quality services and prioritised opportunities to reduce congestion as outlined in the Transport Plan for Brisbane. Council will continue to negotiate with TransLink and the Queensland Government to achieve the best outcomes for our public transport customers and ratepayers. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 469 - 515 - Expense Revenue Strategy 2.2.4 Provide Intermodal Facilities The provision of bus stop infrastructure facilities increases the attractiveness of public transport. Service 2.2.4.1 Integrate the Various Modes The continued development and upgrade of infrastructure to support Council’s public transport services contributes significantly to Council’s objective to encourage residents to use public transport more often and to reduce traffic congestion. Council’s bus infrastructure network consists of: • 9 bus interchanges • approximately 6700 actively serviced bus stops • 10 Park ‘n Ride facilities (7 Bus and 3 Ferry). Activities within this service include: • provision of new bus stops • service upgrades and improvements to existing bus interchanges and bus stops • upgrading of bus stops to improve accessibility to people with a disability to achieve the outcomes of the Disability Discrimination Act 1992 (DDA). These activities include working closely with TransLink to provide equitable access across the whole of the Brisbane public transport network. - 58 - Program 2 – Moving Brisbane Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 4,802 6,312 Projects 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 Delivering an Accessible Public Transport Network in Capital Brisbane's Suburbs Expense Revenue 7,405 650 650 7,000 666 650 5,940 683 650 6,000 700 650 Outcome 2.3 Transport Network Outcome description Brisbane is developing a quality transport network that supports safe and efficient movement of people and freight. Where we are now Brisbane's road transport network is extensive and Council is responsible for the vast majority of this network. Council controls more than 5600 kilometres of road within the Brisbane Local Government Area, compared to the Queensland Government’s control of 170 kilometres. The strong and continuous economic and population growth of Brisbane places pres sure on the need for Council to maintain and upgrade the transport network to meet community needs. Furthermore, as a capital city with a growing economy, Brisbane's road and transport network is used daily by residents of other local government areas who do not contribute financially to the cost of maintaining and upgrading the network. This growth means the current transport system is under increasing pressure. The community has concerns about levels of congestion on the network and the impacts of futur e population on traffic growth. Failure to invest in the road network has severe economic and accessibility impacts. Whilst funding contributions are received from the Federal and Queensland governments for some transport projects, Council funds the major components of upgrading our city’s road network. This means that our road and transport networks are substantially funded from general rates revenue. Where we want to be Continued investment in Brisbane's road and transport network is made through co -operation and partnerships, both with other levels of government and the private sector, to ensure that our city's key infrastructure meets future challenges. The road network provides for safe and efficient movement of people and goods on the road network by the most appropriate modes and routes. The network has sufficient capacity to cope with the transport demands of the city, provides access to destinations and enhances the liveability of the city. The network is well managed and quickly adapts to traffic incidents. This keeps Brisbane moving. Projects and services are highly integrated and deliver best value for the city. Strategy 2.3.1 Plan and Design the Network Plan and design the transport network using principles of transport planning and asset and financial management. - 59 - Program 2 – Moving Brisbane Service 2.3.1.1 Plan and Design the Network The objective of this service is to plan and design a quality transport network using principles of transport planning, value for money and sound asset and financial management. In delivering a quality transport network, the key activities under this service include: • monitoring and updating the road and freight network plans • integrated transport network planning and city development activity • prioritisation and detailed planning and design of transport projects • developing plans for designated transport corridors • reviewing and updating traffic and transport models • undertaking concept planning and design for future network upgrades. Planning and design of the city's transport network will also include consideration of land use, economic, environmental and community lifestyle issues. The program will also integrate Brisbane's transport network with Queensland and Federal transport networks. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 8,311 - 11,695 6 Projects Corridor Planning Network Investigations Road Network Design (Refer Appendix of Schedules) Transport and Traffic ICP Revenue Project Transport Planning Studies Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 270 392 1,513 32,739 668 - 286 400 2,109 36,844 671 - 310 436 2,414 39,061 543 - 304 403 2,463 40,695 536 - Strategy 2.3.2 Build the Transport Network Build a transport network that is safe, enhances accessibility and reduces congestion. Service 2.3.2.1 Build the Transport Network This service aims to build an improved road and transport network across the city through a range of key projects, including: • TransApex • open level crossing replacements • major road construction • major intersection upgrades. A quality transport network relies on the delivery of key physical transport assets in accordance with the needs of a capital city in a fast growing region. TransApex includes a number of significant transport projects, which together, are delivering the biggest boost to Brisbane's accessibility in many decades. CLEM7 has delivered significant travel time savings and reduced congestion on surface routes such as the Story Bridge. The Go Between Bridge has reduced inner city traffic congestion and will cater for expected growth in West End and South Brisbane. It has also become an important inner city pedestrian, cyclist and public transport link. - 60 - Program 2 – Moving Brisbane Legacy Way is the 4.6km tolled road tunnel connecting the Centenary Motorway at Toowong with the Inner City Bypass (ICB) at Kelvin Grove. Opening in 2015, the tunnel will relieve congestion on Brisbane's arterial roads and improve cross city connectivity. The tunnel will cut travel times from the Centenary Motorway to the ICB by up to twenty minutes and reduce congestion on Milton Road and Coronation Drive and benefit local streets. Another key component of this service is the replacement of two open level crossings with overpasses in partnership with the Queensland Government. These major projects are being delivered on an accelerated timeframe and are funded on an equal cost sharing basis between Council and the Queensland Government. Council is also providing support and technical expertise for the Queensland Government’s BaT Tunnel project and will also upgrade the Melbourne Street Bus Portal to cope with future public transport demand. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 15,594 6,483 1,273 2014-15 $000 Projects BaT Tunnel Capital Expense Revenue Blunder Rd Stage 6 - Blunder Creek to Stapylton Rd Capital Expense Revenue Kangaroo Point Pedestrian Bridge Capital Expense Revenue Kingsford Smith Drive - Future Upgrade Capital Expense Revenue Major Traffic Improvements – Intersections Capital (Refer Appendix of Schedules) Expense Revenue Melbourne Street Portal Safety Improvements Capital Expense Revenue Progress Road Stage 4 Capital Expense Revenue Railway Crossing - Robinson Rd Geebung Capital Expense Revenue Railway Crossing - Telegraph Rd Bald Hills – Capital Bracken Ridge Expense Revenue Roads To Recovery Project Capital Expense Revenue TransApex - Legacy Way Capital Expense Revenue TransApex - Legacy Way Capitalised Interest Capital Expense Revenue - 61 - 250 250 849 15,101 11,119 4,522 374 4,240 643 41,726 18,630 21,297 9,760 8,100 255,020 42,961 452,090 41,955 - 2015-16 $000 2016-17 $000 2017-18 $000 250 250 250 250 250 250 2,347 29,930 93,594 193,354 247,685 11,731 11,976 14,422 3,000 3,000 3,000 10,674 24,357 3,462 609 246 807 295 8,100 8,100 8,100 4,889 465 - Program 2 – Moving Brisbane Wynnum Rd Corridor - Stage 1 Capital Expense Revenue 662 - 1,118 - 38,333 - 24,876 - Service 2.3.2.2 Improve Local Transport Networks To improve access to major transport networks throughout Brisbane, minimise traffic congestion, and to improve safety in local areas, a quality transport network requires construction of local transport assets. To achieve this objective, the key activities of this service include construction of: • footpaths • intersections • corridor upgrades • minor road projects • school safety projects • local area traffic management (LATM) projects. Funding for footpaths will be distributed evenly between each ward through the Ward Footpath and Parks Trust Fund. Priorities for footpath construction will be determined by the local Councillor following consultation with property owners. Provision of new footpaths will be enhanced by funding sourced from infringement notices and parking meter revenue. The performance of the network will be enhanced through a project to modernise, improve the reliability and safety of the ageing traffic signals network hardware and communication equipment. Corridor upgrades, such as Telegraph Road Corridor, will support growth particularly in the outer suburbs of our city, improving access, reducing congestion and travel times for road users, and enhancing pedestrian and cycle facilities. The activities of this service are funded by projects. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 - 312 - Projects Bridge and Culvert Construction – New (Refer Appendix of Schedules) Developer Contributions - Council Contributions to Developer Constructed Works District Projects (Refer Appendix of Schedules) Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 62 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 431 2,638 3,412 2,596 1,500 1,500 1,963 - 9,074 2,140 3,737 2,253 1,500 1,500 200 - 8,227 2,171 2,493 1,500 1,500 2,804 - 2,221 2,554 1,500 1,500 - Program 2 – Moving Brisbane Kerb and Channel Contributed Assets Local Access Network Improvements (Refer Appendix of Schedules) Local Area Traffic Management - Traffic Calming (Refer Appendix of Schedules) Modernise Traffic Signal Communications New Kerb and Channel and Kerb Ramps Construction (Refer Appendix of Schedules) Paradise Rd Upgrade Retaining Walls and Embankments (Refer Appendix of Schedules) Road Construction Minor Traffic Density (Refer Appendix of Schedules) Roads and Bikeways Contributed Assets Safe School Travel (Refer Appendix of Schedules) Safer Routes to School (Refer Appendix of Schedules) Stapylton Rd Pallara Telegraph Rd Corridor Traffic Signals Hardware Equipment Ward Footpath and Parks Trust Fund (Refer Appendix of Schedules) Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 63 - 5,000 5,000 230 1,301 1,773 1,180 98 382 1,649 1,650 1,084 131 11,000 11,000 700 350 483 1,369 5,087 5,000 10,422 8,280 3,012 - 5,000 5,000 419 2,494 1,790 1,416 416 3,516 792 1,477 11,000 11,000 700 350 332 3,024 5 11,354 8,444 3,129 - 5,000 5,000 450 2,448 1,870 1,493 430 10,097 1,129 1,488 11,000 11,000 700 350 357 67 559 12,185 8,901 2,845 - 5,000 5,000 653 2,492 1,913 1,526 268 499 1,111 1,531 11,000 11,000 700 350 352 12,459 8,816 3,144 - Program 2 – Moving Brisbane Strategy 2.3.3 Maintain and Improve the Network Maintain and improve the network using strategic asset management principles. Service 2.3.3.1 Maintain and Improve the Network The Moving Brisbane program is responsible for a large portfolio of transport network assets. Strategic asset management principles are applied to ensure these assets are managed appropriately and that maintenance and renewal activities are prioritised utilising the most optimised approach. A best value approach is used to ensure the most cost effective delivery of the program. The key activities under this service include: • renewal, maintenance and improvements to roads, kerb and channel, bridges, culverts, footpaths, linemarkings, signs, bikeways and public lighting • strategic management of assets • systematic condition and risk assessment of assets. This budget will build upon the previous increases in road resurfacing and footpath and bikeway reconstruction so that our transport network continues to deliver a high quality experience for users. Rehabilitation of footpaths will continue to benefit from infringement notices and parking meter revenue. Enhanced expenditure continues to improve the appearance of Brisbane's roadsides with: • additional grass cutting on major arterial and minor roads • additional roadside and Brisbane Improvement Projects and Suburban Centre Improvement Projects landscaping. 2014-15 funding will maintain the Lord Mayor's commitment to $60 million of road resurfacing per annum through continuing investment in the road network across the city and suburbs to help deliver smoother, safer roads. Council is committed to innovation in management of its asset base and works with peak Australian and international bodies in researching and trialling cost effective and high -performance products, materials and construction methodologies. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 283,557 -127,697 298,600 -15,597 Projects Bikeway Reconstruction (Refer Appendix of Schedules) Bridges and Culverts Reconstruction and Rehabilitation (Refer Appendix of Schedules) Data Tools to Manage Duct Fibre Infrastructure Information Duct and Fibre Telecommunications Infrastructure Project Management Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 64 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 4,480 2,421 1,000 246 10,772 137 35 234 200 4,533 2,506 1,000 252 11,195 151 34 201 200 4,646 1,426 1,001 284 12,133 148 34 229 200 4,747 1,248 1,001 290 12,949 147 34 201 200 Program 2 – Moving Brisbane Field Data Collectors for RSI Footpath Reconstruction (Refer Appendix of Schedules) ITS - Wireless Infrastructure Kerb and Channel (Refer Appendix of Schedules) Major Assets Project Management Modular Infrastructure POD Pavement Design and Construction Roads Network Resurfacing (Refer Appendix of Schedules) Safe Paths CBD (Refer Appendix of Schedules) Safety Fences and Guard Rails (Refer Appendix of Schedules) Story Bridge Safety Measures Uniform Management of BCC Duct Fibre for Broadband Traffic Control Security and WAN Upgrade of the Road Surface Inventory System VMS Safety Refurbishment Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 65 - 19 5,316 12,084 278 7,716 178 257 225 1,022 3,666 56,194 3,868 1,115 1,072 850 6,986 375 84 117 535 - 17 5,334 12,311 449 8,585 21 278 225 678 4,280 56,581 3,939 1,102 1,070 841 175 97 135 - 17 6,521 11,547 449 8,671 21 249 225 768 4,557 56,548 3,932 1,157 1,157 884 101 119 - 17 6,606 11,594 426 9,043 21 261 225 786 4,668 56,380 3,912 1,058 1,020 881 96 134 - Program 2 – Moving Brisbane Strategy 2.3.4 Manage the Transport Network Manage the transport network to operate efficiently for the benefit of all users. Service 2.3.4.1 Manage the Network This service aims to reduce congestion on the Brisbane transport network. It includes the provision of traffic management, co-ordination and approvals for the safe and efficient operation of the network, and response to customer enquiries. It also includes the management and monitoring of traffic flows, signal timing and parking, minimising traffic congestion and ensuring the network operates a s efficiently and safely as possible. The key activities under this service include: • managing clearways • continuing the rollout of Pedestrian Countdown Timers • expanding Council’s Left Turn on Red Project • conducting Emergency Vehicle Priority (EVP) trials • corridor operation optimisation • traffic management systems • traffic management projects • traffic signals operational support. Key drivers for parking and clearway management include: • optimise arterial routes both in and out of the city at peak demand times • population growth creating additional road use demand • number of complaints or intelligence initiating road use/demand investigations/improvements • community awareness of parking regulations to reduce the need of enforcement and improve vehicle movements at peak demand times. This budget funds Council's Congestion Reduction Unit, including funding for Closed Circuit Television (CCTV) and variable message signs (VMS). Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 40,689 37,503 52,301 38,971 Projects Congestion Reduction Unit Initiatives (Refer Appendix of Schedules) Etoll Management Events Parking Left Turn on Red Rollout Network Modernisation (Refer Appendix of Schedules) PDA Replacement Program Pedestrian Countdown Timers Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 66 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 4,160 1,661 39,579 41,646 196 513 1,101 2,179 164 280 - 2,682 3,254 46,673 49,987 209 526 48 2,522 420 286 - 2,626 3,218 48,529 51,947 214 539 2,613 179 - 2,618 3,207 50,422 53,984 214 552 2,686 192 - Program 2 – Moving Brisbane Residential Parking Permits Scheme Signs and Lines - Roadmarkings Suburban Amenity Improvements Traffic Management Systems Security Improvement Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 557 237 3,216 3,315 1,275 - 590 251 4,033 2,559 882 - 598 260 4,042 2,822 925 - 622 269 3,135 2,870 757 - Service 2.3.4.2 City Parking This service provides funding to manage, operate and maintain car parking services both on and off street. Council manages the large undercover car parks at King George Square and Wickham Terrace, as well as temporary and event parking. This car parking service will: • provide competitive car parking services to all customers • ensure customer focused service • act to ensure the security of all Council monies and assets • maintain best practice infrastructure. Council is also responsible for all services related to on street parking meters a cross the city including: • coin collection • asset management • parking meter maintenance. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 12,945 29,257 13,918 29,888 Projects Smart Meter Technology Parking Review Capital Expense Revenue Capital Expense Revenue - 67 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,392 100 - - - - Program 2 – Moving Brisbane Total Project Expenditure Combined with Rolling Projects Project A Strategically Located Bus Network Active School Travel Program Active Transport in the Community Additional Cuts - Streets Grass An Efficient and Optimised Bus Network BaT Tunnel Bikeway Reconstruction 2014-15 $000 -360 718 265 4,480 -4,000 250 2,421 2015-16 $000 720 275 4,533 250 2,506 2016-17 $000 722 278 4,646 250 1,426 2017-18 $000 720 277 4,747 250 1,248 1,246 6,551 849 1,252 7,020 - 1,285 7,414 - 1,291 7,577 - 431 9,074 8,227 - 2,638 2,140 2,171 2,221 10,909 11,346 12,281 13,096 33,932 4,743 5,821 31,778 5,936 34,602 5,844 34,975 5,825 26,062 30,007 15,139 15,113 270 35 286 34 310 34 304 34 18,979 8,055 21,226 7,666 6,623 6,700 3,412 3,737 2,493 2,554 2,596 2,253 - - 234 201 229 201 2,618 39,579 196 6,408 19 1,500 17,400 2,376 46,673 209 17 1,500 17,645 1,777 48,529 214 17 1,500 18,068 1,739 50,422 214 17 1,500 18,200 1,963 278 69,502 7,833 650 200 449 - 2,804 449 - 426 - (Refer Appendix of Schedules) BIPS and SCIPS Maintenance and Rehabilitation Blue CityGlider Blunder Rd Stage 6 - Blunder Creek to Stapylton Rd Boundary Rd - Progress Rd to Kelliher Rd Upgrade Bridge and Culvert Construction – New (Refer Appendix of Schedules) Bridges and Culverts Reconstruction and Rehabilitation (Refer Appendix of Schedules) Bus Build CityCat Stop - Milton Congestion Reduction Unit Initiatives (Refer Appendix of Schedules) Constructing Key Bikeway Links in Brisbane Suburbs (Refer Appendix of Schedules) Corridor Planning Data Tools to Manage Duct Fibre Infrastructure Information DDA Compliant Ferry Terminals Delivering an Accessible Public Transport Network in Brisbane's Suburbs Developer Contributions - Council Contributions to Developer Constructed Works District Projects (Refer Appendix of Schedules) Duct and Fibre Telecommunications Infrastructure Project Management Enhancing Safety and Cyclist Facilities Etoll Management Events Parking Ferry Terminal Upgrade - Bulimba Field Data Collectors for RSI Footpath Contributed Assets Footpath Reconstruction (Refer Appendix of Schedules) Generation 1 CityCats Howard Smith Wharves ITS - Wireless Infrastructure Jan 2011 Flood Damage - Ferry Terminals Jan 2011 Flood Damage - New Farm to Howard Smith Wharves Riverwalk - 68 - Program 2 – Moving Brisbane Total Project Expenditure Combined with Rolling Projects Project Kangaroo Point Pedestrian Bridge Kerb and Channel 2014-15 $000 7,894 2015-16 $000 8,606 2016-17 $000 2,347 8,692 2017-18 $000 29,930 9,064 5,000 15,101 1,101 1,531 5,000 93,594 48 2,913 5,000 193,354 2,898 5,000 247,685 3,145 1,773 1,790 1,870 1,913 257 11,119 278 11,731 249 11,976 261 14,422 5,022 4,614 1,278 1,022 392 2,179 5,250 1,416 678 400 2,522 5,413 1,493 768 436 2,613 5,542 1,526 786 403 2,686 2,156 382 416 430 268 1,649 100 3,666 164 280 643 41,726 21,297 3,516 4,280 420 286 10,674 609 807 10,097 4,557 179 24,357 - 499 4,668 192 3,462 - 557 1,650 590 792 598 1,129 622 1,111 4,018 4,047 - - 1,215 1,477 1,488 1,531 1,513 2,109 2,414 2,463 11,000 60,062 11,000 60,520 11,000 60,480 11,000 60,292 1,115 1,102 1,157 1,058 700 700 700 700 483 332 424 352 (Refer Appendix of Schedules) Kerb and Channel Contributed Assets Kingsford Smith Drive - Future Upgrade Left Turn on Red Rollout Local Access Network Improvements (Refer Appendix of Schedules) Local Area Traffic Management - Traffic Calming (Refer Appendix of Schedules) Major Assets Project Management Major Traffic Improvements – Intersections (Refer Appendix of Schedules) Maroon CityGlider Melbourne Street Portal Safety Improvements Modernise Traffic Signal Communications Modular Infrastructure POD Network Investigations Network Modernisation (Refer Appendix of Schedules) New CityCats New Kerb and Channel and Kerb Ramps Construction (Refer Appendix of Schedules) Paradise Rd Upgrade Parking Review Pavement Design and Construction PDA Replacement Program Pedestrian Countdown Timers Progress Road Stage 4 Railway Crossing - Robinson Rd Geebung Railway Crossing - Telegraph Rd Bald Hills Bracken Ridge Residential Parking Permits Scheme Retaining Walls and Embankments (Refer Appendix of Schedules) Riverwalk Maintenance and Rehabilitation (Refer Appendix of Schedules) Road Construction Minor Traffic Density (Refer Appendix of Schedules) Road Network Design (Refer Appendix of Schedules) Roads and Bikeways Contributed Assets Roads Network Resurfacing (Refer Appendix of Schedules) Safe Paths CBD (Refer Appendix of Schedules) Safe School Travel (Refer Appendix of Schedules) Safer Routes to School (Refer Appendix of Schedules) - 69 - Program 2 – Moving Brisbane Total Project Expenditure Combined with Rolling Projects Project Safety Fences and Guard Rails 2014-15 $000 1,922 2015-16 $000 1,911 2016-17 $000 2,041 2017-18 $000 1,901 3,216 1,392 1,369 6,986 3,315 5,087 1,275 4,033 3,024 175 2,559 5 882 4,042 559 2,822 925 3,135 2,870 757 10,422 297,981 41,955 668 459 11,354 4,889 671 97 12,185 465 543 101 12,459 536 96 117 535 11,292 135 11,573 119 11,746 134 11,960 662 1,118 38,333 24,876 879,145 492,288 607,332 638,956 (Refer Appendix of Schedules) Signs and Lines - Roadmarkings Smart Meter Technology Stapylton Rd Pallara Story Bridge Safety Measures Suburban Amenity Improvements Telegraph Rd Corridor Traffic Management Systems Security Improvement Traffic Signals Hardware Equipment TransApex - Legacy Way TransApex - Legacy Way Capitalised Interest Transport Planning Studies Uniform Management of BCC Duct Fibre for Broadband Traffic Control Security and WAN Upgrade of the Road Surface Inventory System VMS Safety Refurbishment Ward Footpath and Parks Trust Fund (Refer Appendix of Schedules) Wynnum Rd Corridor - Stage 1 TOTAL - 70 - Program 3 – Future Brisbane Future Brisbane Program Goal The Future Brisbane program is committed to encouraging the city's continued growth, prosperity and facilitating quality development. Our goal is to ensure Brisbane, Australia's New World City, is well designed and efficiently serviced, with a distinctive subtropical character. Brisbane's expanding economy is at the centre of one of the fastest growing urban regions in Australia. A major challenge facing the city is to continue to participate in, and respond to, the South East Queensland Regional Plan 2031, and balance the need for employment growth, while protecting our heritage buildings, parks and natural environment, and enhancing lifestyle opportunities. Through integrated strategies, Council will continue to engage with the community to proactively plan and manage for our city's future. Program activities include: • providing leadership on the future shape of our city and urban planning • providing the land use and development framework for the city • preparing for extreme weather events and natural hazards through review of relevant plans and standards • implementing the Brisbane City Plan 2014 • implementing and delivering initiatives and projects, including urban improvement projects identified through planning and economic development processes • co-ordinating Council's input and involvement with activities of the Council of Mayors (SEQ) • efficiently and effectively operating a best practice development assessment system, facilitating development applications, operational works applications, plan sealing, and plumbing applications • implementing a range of planning and development assessment reforms to improve development assessment processes • ensuring that road, utility services, drainage and open space assets, donated to Council as part of the development process, meet Council standards • carrying out compliance and enforcement of planning, building and plumbing legislation • planning for the development and servicing of infill and greenfield development sites • reviewing the Priority Infrastructure Plan (PIP) to co-ordinate the provision and funding of infrastructure in development areas across the city • continuing Neighbourhood Plans in Brisbane to ensure locally specific planning provisions involve the community in planning the city's future and assist in achieving South East Queensland regional planning targets • delivering urban renewal in inner Brisbane to encourage social and economic vibrancy to meet regional growth targets and maximise regeneration opportunities • continuing to provide independent strategic advice on key planning, design and social policy issues through the Urban Futures Brisbane Board • planning and co-ordinating Brisbane Improvement Projects and Suburban Centre Improvement Projects (SCIP’s) to deliver site-specific urban design and economic community benefits • identifying and conserving the city's heritage places and character housing areas • providing a strong subtropical design identity for Brisbane • undertaking partnerships with industry and the government sector to deliver on regional, citywide and local planning initiatives. Program Outcomes and Financial Summary Program Outcomes 3.1 - Planning for a Growing City Anticipated Proposed Anticipated Proposed Anticipated Proposed 2013-14 2014-15 2013-14 2014-15 2013-14 2014-15 $000 $000 $000 $000 $000 $000 Expense 12,774 8,847 Revenue 6,000 3,534 Capital 2,545 773 3.2 - Enhancing Brisbane's Liveability 7,445 7,817 3,472 779 8,156 10,865 3.3 - Approving Quality Development 49,536 50,608 47,458 45,749 154 - 69,755 67,272 56,930 50,062 10,855 11,638 - 71 - Program 3 – Future Brisbane Recurrent Operations Contracts 2015-16 $000 2016-17 $000 2017-18 $000 953 885 902 Outcome 3.1 Planning for a Growing City Outcome description Council is committed to facilitating economic growth and maintaining prosperity in Brisbane through sustainable development. Council's planning approach will recognise the knowledge, sophistication and maturity of our community and will accommodate people's strong desire to have a say and be involved in planning for the future of Brisbane and the region. Where we are now The South East Queensland Regional Plan 2031 and South East Queensland Infrastructure Plan and Program 2031 were released by the Queensland Government to guide long term planning for sustainable growth and development in SEQ. Council works closely with the Queensland Government and the Council of Mayors (SEQ) to implement the policies and programs set out in these plans. The Brisbane City Plan 2014 is a fresh statement of Council's intentions for the future development of Brisbane. It provides guidance for residents, applicants, builders, developers, solicitors and others and defines the preferred pattern of growth for the city including residential, commercial, industrial and green space areas. At the local level, neighbourhood planning will be undertaken in partnership with communities to plan for the future of their local area. Council commenced its first Adopted Infrastructure Charges Resolution in June 2011, and its first Priority Infrastructure Plan (PIP) in January 2012. These documents form the backbone of Council's infrastructure contributions framework, and consolidate 19 Planning Scheme Policies for Infrastructure Charges into two simpler, more transparent documents. Where we want to be The South East Queensland Regional Plan 2031 will be successfully implemented through strong leadership and commitment by the Queensland and local governments and ownership by the community. The Queensland Government and Council will deliver a broad range of infrastructure to serve both existing and new growth areas. The councils forming the Greater Brisbane Area will continue to work co-operatively to co-ordinate planning and infrastructure provision across boundaries, through the Council of Mayors (SEQ). The Brisbane City Plan 2014 provides a foundation for the sustainable economic development of the city. Infrastructure planning and co-ordination are integral components of the Brisbane City Plan 2014, ensuring that: • Brisbane has a formal, long term infrastructure provision and charging regime, matched to forecast growth that complies with Queensland Government requirements • Council infrastructure is well planned and is provided in an efficient, co-ordinated manner • new development contributes towards infrastructure delivery. Infrastructure planning will be undertaken in tandem with the City Plan reviews including the Neighbourhood Planning process. Infrastructure co-ordination will occur through the facilitation of key projects, and new growth will be co-ordinated with infrastructure requirements. Strategy 3.1.1 City and Regional Planning The Brisbane City Plan 2014 is subject to ongoing review to reflect the requirements of the South East Queensland Regional Plan 2031, increased understanding of the environment and circumstances impacting upon the city, and community expectations. Service 3.1.1.1 Strategic Land Use Planning The program will aim to deliver improved integration between community expectations and the outcomes sought by the South East Queensland Regional Plan 2031, as well as integrating planning and delivery across Council's programs. This will be achieved through implementation of the Brisbane City Plan 2014 to guide the sustainable growth of the city. Maintaining a project management culture with a strong focus on cost control and project delivery, particularly for civic improvement projects, remains a key objective. - 72 - Program 3 – Future Brisbane Activities and deliverables include: • implementing and monitoring the Brisbane City Plan 2014 strategic framework, planning scheme and online content including: • initiating Brisbane City Plan 2014 amendments arising through planning activities underway across Council and responding to external factors (including supporting the preparation of Neighbourhood Plans) • communicating initiatives aimed at enhancing the future of the city and engaging with a range of audiences and interest groups • delivering the Brisbane City Plan 2014 while pursuing and facilitating opportunities for the ongoing economic development of the city • implementing the Brisbane City Plan 2014 and maintaining it through a process of ongoing review • branch management • corporate reporting and communication • advocating Council’s position with respect to policy affecting the planning of Brisbane • regularly upgrading and improving the Brisbane City Plan 2014 online content and mapping information • providing input to planning matters affecting the SEQ region including facilitating and participating in regular government forums of SEQ planners, the Department of State Development, Infrastructure and Planning and the Council of Mayors (SEQ) and the Federal Government to exchange information and seek greater co-ordination of and co-operation in planning and infrastructure • co-ordinating Council's planning strategies and associated activities including: • undertaking strategic policy and land use investigations for key areas of metropolitan and city significance • co-ordinating strategic land use input to high level development applications • facilitating the implementation of land use plans for the Rochedale Urban Community and other key growth areas through investment in catalyst infrastructure, assessment of development applications and operational works and partnerships with major landholders such as infrastructure agreements • partnerships with key internal and external partners to deliver on growth initiatives • advocating that the Queensland and Federal governments meet their commitments to the development of infrastructure in Brisbane • undertaking research, database development and maintenance including: • implementing the use of the urban growth models to support strategic and neighbourhood level infrastructure planning • maintaining population, employment and related information as the single database for Council to inform infrastructure cost analysis and charges revenue forecasting • developing planning amendments to reflect changing circumstances on the local, regional and national scale • providing advice and support for the incoming new planning legislation. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 3,002 - 1,713 - Expense Revenue Projects Rochedale Infrastructure Design and Delivery Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 624 730 - 651 736 - 655 761 - 724 764 - Strategy 3.1.2 Co-ordinate Infrastructure Planning Co-ordinate the planning of key infrastructure, including waterways and drainage, parks, transport, community facilities, to underpin the growth needs of Brisbane and to support the aims of Queensland Government planning legislation. - 73 - Program 3 – Future Brisbane Service 3.1.2.1 Priority Infrastructure Plans and Infrastructure Charges Policy The key activities under this service include: • ensuring that the long term planning, co-ordination, financing and construction of infrastructure for transport, waterways, parks and community facilities supports development needs now and into the future • working with Queensland Urban Utilities to ensure that water and sewerage infrastructure is planned, financed and constructed to support present and future development • facilitating partnerships with the private sector and government to deliver infrastructure in a cost effective manner • participating in partnerships with Australia TradeCoast, Port of Brisbane Corporation and Brisbane Airport Corporation to deliver complementary infrastructure in a co-ordinated manner • providing an efficient system for collecting, tracking, accounting for and monitoring of infrastructure charges and preparation and implementation of infrastructure agreements • providing expert advice on the calculation and levying of infrastructure contributions • monitoring and forecasting residential and non-residential development to support effective infrastructure planning • maintaining an infrastructure charging framework that addresses the Queensland Government's requirements for infrastructure planning and charging. This service will also improve the implementation of infrastructure agreements and develop mechanisms to expedite payments for less complex agreements. Council will be continuing its Infrastructure Charges Reduction Program for eligible community organisations to provide financial relief for organisations delivering new or expanded community service, sporting or recreational facilities. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 3,761 - 4,044 - Projects BCC Managed Water Supply and Sewerage ICP PSP Hotels Development Infrastructure Subsidy Infrastructure Charges Reduction for Eligible Community Organisations Infrastructure Revenue Information System (IRIS) Enhancements Material Change of Use Investigations Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 74 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 3,534 1,500 542 149 317 - 1,500 567 113 329 - 562 112 328 - 561 112 328 - Program 3 – Future Brisbane Outcome 3.2 Enhancing Brisbane's Liveability Outcome description Council continues to implement the successful Neighbourhood Planning and Urban Renewal activity program which involves planning and delivering development and land use plans at a neighbourhood level, in collaboration with the community and other stakeholders, to enhance lifestyles, the environment and economy. Where we are now Neighbourhood Planning enables communities to participate in urban planning activities to protect and enhance valued local environments, ensure infrastructure alignment and maximise development and economic opportunities. Through an extensive, tailored and quality community engagement program, involving up to 100,000 stakeholders annually, residents, property owners and business operators can: • better understand planning provisions that guide growth across Brisbane • participate in shaping the future of their neighbourhoods. Furthermore, there is a focus on ensuring that strategic objectives are successfully implemented on a local scale and that plans become a reality through: • quality strategic and technical advice for special projects and major development applications • liaison related to new development • facilitating public and private investment by catalyst projects • stimulating interest in local communities through projects such as heritage trails • collaboratively facilitating commercial and residential revitalisation, particularly in the inner city through Urban Renewal Brisbane activity and with independent Urban Futures Brisbane Board assistance to deliver quality built and natural environment outcomes. Where we want to be The Neighbourhood Planning and Urban Renewal activity program will deliver and implement strategies and plans to ensure a viable mix of employment and commercial opportunities, protection or enhancement of local character and the natural environment, facilitation of innovative design and integrated land use infrastructure outcomes in accordance with local needs and strategic objectives. In 2014-15 this activity program will: • continue to progress or finalise neighbourhood plans for Albion, Taringa, Lower Oxley Creek North, Hemmant / Lytton, Spring Hill and the City Centre • continue to deliver heritage trails • demonstrate transparent decision making • continue to undertake technical planning work to identify opportunities and issues and ensure development viability, community benefits, market/industry support, positive environmental outcomes and refining plans and practices accordingly • promote development and economic growth potential • continue to foster collaborative relationships to deliver community and plan intents. Strategy 3.2.1 Local Identity Strengthen the identity and character of local areas. Service 3.2.1.1 Plans for Suburbs and Other Development Areas Neighbourhood Planning includes extensive community engagement to enhance planning including the coordination of infrastructure planning and provision. The Neighbourhood Planning process delivers: • a draft strategy that develops planning concepts with the greater community, based on technical studies and community engagement • an infrastructure plan that ensures transport, parks, waterways and other trunk infrastructure meet future demands • a performance-based statutory plan which is a legal document that establishes land use and design criteria against which development will be assessed. Completed Neighbourhood Plans include development intents, character housing precincts, levels of assessment for new development, employment opportunities, public access and open space improvements. These plans comply with the requirements of the Queensland Government planning legislation. - 75 - Program 3 – Future Brisbane Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 2,596 - 3,067 - Projects Neighbourhood Planning Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 2,295 - 2,068 - 2,108 - 2,125 - Strategy 3.2.2 Urban Futures Brisbane Board The Urban Futures Brisbane Board will continue to offer independent, real world advice to help inform Council's decisions about the city's future planning direction. Service 3.2.2.1 Urban Futures Brisbane Urban Futures Brisbane Board will provide independent advice to Council on planning, design and social inclusion. The Board will contribute to fostering partnerships between Council, government, industry and the community, and will advocate Council's plans and policies across a range of relevant networks and key forums. In addition, the Urban Futures Brisbane Board will provide guidance and stewardship to several Council projects. The following services will be provided to the Urban Futures Brisbane Board: • high quality support to the Urban Futures Brisbane Board and its Portfolios, namely the Independent Design Advisory Panel (IDAP), the Inclusive Brisbane Board (IBB), Urban Renewal Brisbane and the Lord Mayor's Oxley Creek Catchment Taskforce (LMOCCTF), their meetings and background research • guidance, advancement and implementation of Urban Futures Brisbane Board initiatives and projects • implementation of innovations, systems improvements and strategies for improving the operations of the Urban Futures Brisbane Board Secretariat. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 565 158 460 176 Projects Urban Futures Brisbane Board Vibrant Laneways Virtual Brisbane Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 216 1,229 443 39 - 218 1,003 441 125 - 230 1,247 447 39 - 232 1,000 445 48 - Strategy 3.2.3 Brisbane Improvement Projects Undertake city improvement projects and facilitate quality urban design through policy development, capital works projects, partnerships and advice to other Council programs. Service 3.2.3.1 Brisbane Improvement Projects Incorporating SCIPs Brisbane's reputation as Australia's New World City is being enhanced through the delivery of excellent examples of subtropical urban design. This service promotes, facilitates and delivers civic improvements across the city at a range of scales and across a wide variety of project types. This includes providing a strategic design vision to improve our civic environment and help provide new and increased levels of amenity in areas experiencing higher - 76 - Program 3 – Future Brisbane densities, transport infrastructure development and urban renewal. The aim is to continuously improve the urban environment and stimulate economic activity through key projects and consistent advice. SCIPs undertake streetscape improvements to enhance amenity, identity, safety and accessibility. It delivers projects to stimulate economic activity and attract investment in key locations in consultation with a range of stakeholders. In addition, this service develops urban design strategy and policy, and provides urban design advice and input to other Council projects. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 900 814 941 603 Expense Revenue Projects Brisbane Improvement Projects Incorporating SCIPs Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 9,197 4,783 - - 826 - 855 - Service 3.2.3.2 Public Artworks Public art is an expression of our city's culture and creativity, playing an integral role in describing and interpreting aspects of our city, people and places. This service assists Council, business, community groups and individuals to install permanent and temporary public art projects across the city. It also provides ongoing management of Council's extensive and growing public art portfolio and this year Council will focus on expanding its collection of landmark artworks. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 294 - 294 - Expense Revenue Projects City Artworks Project Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 400 100 - 400 100 - 400 100 - 400 100 - Outcome 3.3 Approving Quality Development Outcome description The Brisbane City Plan 2014 is Council's plan for the future development of Brisbane. It guides how land in Brisbane can be used and developed and is a significant tool to guide and foster economic development. Building and development in Brisbane is approved in accordance with the Brisbane City Plan 2014 and will seek to retain and enhance Brisbane's subtropical lifestyle, maintaining its unique heritage, character, safety and prosperity. Where we are now This outcome incorporates, through complementary and collaborative processes, both development assessment and regulatory functions, as well as focusing on and protecting the city's valuable character and heritage. Council provides a best practice, efficient, effective and user friendly development facilitation framework based on the Queensland Government planning legislation, Brisbane City Plan 2014 and other regulatory policies. - 77 - Program 3 – Future Brisbane Council's assessment functions include advocacy for and facilitation of quality and exemplary development, assessment of development applications and operational works applications, plan sealing and managing appeals against Council decisions. Council's regulatory functions include signage, plumbing regulation and development compliance checks. Promotion of sustainable subtropical design continues to influence public perception about the need for development that is suited to our climate and location. Council has responded to community expectations that Brisbane's unique built form is valued and maintained by identifying Brisbane's heritage and character through survey, mapping and referrals, and by protection through appropriate codes. Where we want to be Council will continue to implement service and process improvements that maintain Brisbane's status as an exemplary development assessment manager. In regulating development, the emphasis is on achieving quality outcomes in a timely manner. Council will promote the use of our Express Services which provide high quality outcomes for applicants for low risk, non-complex applications, while allowing Council to allocate appropriate resources to more complex development projects. Providing certainty for plan sealing decision times will also feature through SealSMART. Council will also continue PlumbSMART to improve timeliness and process on plumbing applications. Turnaround times on development decisions are significantly reduced for applications that are well made, meet planning requirements and provide sufficient supporting information. The ongoing simplification of regulation and processes will ensure that Council delivers timely and high quality development outcomes. Council will continue to be a strong advocate for sustainable subtropical building design to be practised by professionals and widely adopted. Council's assessment of major projects is informed through independent, professional peer review. City character protection is widely embraced and the Brisbane City Plan 2014 Heritage Register is comprehensive. Council strongly supports the retention of character houses and the conservation of heritage places. Heritage conservation will continue to be encouraged by a simplified development assessment process and through heritage grants and the availability of technical assistance from Council, including free architectural advice. Strategy 3.3.1 Development Regulation High quality decision making processes and the prompt approval of appropriate development solutions which respond to our climate result in smart development solutions. Service 3.3.1.1 Guiding Brisbane’s Development This service will provide efficient and effective development assessment and regulation activities including: • provision of pre-lodgement and pre-investment planning advice • development facilitation • fast-tracked development assessment for low risk applications through RiskSMART • operational works approvals • plan sealing including fast-tracked plan sealing for low risk applications through SealSMART • timely processing of low risk plumbing applications through PlumbSMART • development assessment appeals • approvals to construct driveways and connect stormwater to trunk infrastructure • checking development compliance • approvals and inspections for plumbing and drainage work • ensuring that assets donated to Council including roads, drains, open space, and utilities comply with Council standards • approval to use and occupy footways • collection of unpaid developer contributions • planning and building compliance activities including: • investigating unlawful uses of land • ensuring conditions of development approvals are met • responding to complaints about development, student accommodation and overcrowding issues • approving the relaxation of siting requirements for houses, carports, retaining walls and fences • licencing of advertising signage. - 78 - Program 3 – Future Brisbane Council is committed to the continual improvement of its development assessment process. The major directions for development regulation in 2014-15 are: • implementing the Brisbane City Plan 2014 and its associated processes • continuing to implement a risk-based approach to the assessment of development applications • improving our electronic development assessment process • utilising new technologies to improve our interaction with customers • improving the plan sealing process • improving the Plumbing Service through the promotion of PlumbSMART • responding to regulatory changes brought about by Queensland Government reforms including a new Planning Act due to be implemented in this financial year. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 47,491 47,329 49,610 45,749 Strategy 3.3.2 Promote and Protect City Character Brisbane is made up of a diverse array of character and heritage assets which are important to the character of Brisbane. The Brisbane City Plan 2014 delivers Council’s commitment to protect heritage places and buildings in Brisbane through balancing the need to protect cultural heritage significance, while at the same time creating new places to live and do business. Service 3.3.2.1 Preserving the City`s Heritage The Brisbane City Plan 2014 Heritage Register list includes assets identified for their heritage significance, including buildings, sites and natural features. These assets are identified by the City Architecture and Heritage team and are included in the Brisbane City Plan 2014. The Register is subject to ongoing review and refinement as Council undertakes planning processes across the city. Future development of assets included in the Brisbane City Plan 2014 Heritage Register list is subject to a planning application against the Heritage Overlay Code. The service continues to document and promote aspects of the city's heritage and traditional building character for the benefit of the city, its residents and visitors through such initiatives as input to neighbourhood planning projects, the delivery of a publicly accessible heritage database and establishment of local heritage walks. This service also provides technical input to Council and external projects from a heritage perspective, provides advice to heritage property owners and administers Heritage Incentive Scheme grants. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 523 - 593 - Projects Heritage Incentive Scheme Capital Expense Revenue - 79 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 405 - 367 - 385 - 391 - Program 3 – Future Brisbane Total Project Expenditure Combined with Rolling Projects Project Brisbane Improvement Projects Incorporating SCIPs City Artworks Project Heritage Incentive Scheme Hotels Development Infrastructure Subsidy Infrastructure Charges Reduction for Eligible Community Organisations Infrastructure Revenue Information System (IRIS) Enhancements Material Change of Use Investigations Neighbourhood Planning Rochedale Infrastructure Design and Delivery Urban Futures Brisbane Board Vibrant Laneways Virtual Brisbane TOTAL 2014-15 $000 9,197 2015-16 $000 4,783 2016-17 $000 826 2017-18 $000 855 500 405 1,500 542 500 367 1,500 567 500 385 562 500 391 561 149 113 112 112 317 2,295 1,354 216 1,672 39 329 2,068 1,387 218 1,444 125 328 2,108 1,416 230 1,694 39 328 2,125 1,488 232 1,445 48 18,186 13,401 8,200 8,085 - 80 - Program 4 – Your Brisbane Your Brisbane Program Goal Brisbane is a vibrant 24 hour, seven day New World City with opportunities for all residents, workers and visitors to participate in cultural and recreational activities which foster inclusion and stronger communities. Program Description The social, cultural, environmental and economic wellbeing of our diverse community is critical to maintaining our current high standard of living. The Your Brisbane Program ensures that everyone in Brisbane can access relevant community resources, services and facilities. Opportunities are created for residents to be active, informed and involved in the community. The Your Brisbane Program includes provision of: • citywide and locally focused festivals, events and activities which celebrate and strengthen our quality of life and community spirit • opportunities for residents to access information and learning, recreation and sport and cultural pursuits • co-ordinated activities and services for high need communities. The Your Brisbane Program is implemented in partnership with other spheres of government, the community, and the business sector. Program Outcomes and Financial Summary Program Outcomes 4.1 - Thriving Arts and Culture 4.2 - Libraries for an Informed Community Anticipated Proposed Anticipated Proposed Anticipated Proposed 2013-14 2014-15 2013-14 2014-15 2013-14 2014-15 $000 $000 $000 $000 $000 $000 Expense 17,754 18,280 Revenue 944 1,070 Capital - - 53,065 52,271 5,161 4,666 3,232 4,075 7,127 7,284 140 - - - 4.4 - Social Inclusion 12,821 13,831 307 307 4,286 2,271 4.5 - Community Sport and Recreation Facilities 37,267 39,285 10,280 9,438 11,535 22,098 4.6 - City Icons 17,892 20,302 3,274 2,426 717 490 145,926 151,253 20,106 17,907 19,770 28,934 4.3 - Active and Healthy Community 2015-16 $000 2016-17 $000 2017-18 $000 7,984 8,203 8,270 Recurrent Operations Contracts - 81 - Program 4 – Your Brisbane Outcome 4.1 Thriving Arts and Culture Outcome description A community that is innovative, creative and provided with opportunities to actively participate in the cultural life of our diverse and vibrant city. Where we are now Brisbane is a creative city with diverse and accessible arts and cultural programs, Signature City Festivals and local celebrations. Council recognises that our cultural life reflects the changing nature of the city. Council provides support to foster local festivals and participatory activities through programs and partnerships with local artists, community organisations, arts organisations and creative industries. The Brisbane Powerhouse and the Museum of Brisbane ( M o B ) opportunities for diverse community participation in cultural activities. are major facilities that provide Where we want to be Brisbane will be recognised as a New World City with a diverse and vibrant cultural life. Young and emerging, as well as established creative workers, will choose to live and work in Brisbane. A wide range of exciting opportunities will be available in the arts and creative sectors which will attract visitors, new residents and creative entrepreneurs. The Creative Brisbane: Creative Economy 2013-22 s t r a t e g y is tasked to ensure Brisbane will be the premier location for talent to live and to thrive, to raise families, develop their careers and their economic potential. The city will integrate public and private spaces, places and cultural activities across the Central Business District (CBD) and suburbs to create an engaged and liveable city. Council will be a leader, partner and advocate, working with a range of businesses within the cultural and arts sectors across Brisbane. Strategy 4.1.1 Festivals and Events Support for high quality and accessible CBD and suburban festivals celebrating Brisbane's diverse culture, arts and creativity. Service 4.1.1.1 Festivals and Events Festivals across Brisbane contribute to social, cultural and economic wellbeing, to benefit the whole community. Festivals form an integral part of the city's cultural, community and creative life and are significant to our social fabric. They: • • • • • • animate and enliven the city and suburbs stimulate local economies celebrate and consolidate identity and a sense of community showcase local creativity and diversity generate employment for artists and arts workers contribute to the city's profile. To deliver certainty for our major festivals, funding arrangements will be entered into with a variety of Signature City Festivals, Suburban Community Festivals, Multicultural Festivals and the Arts and Cultural Support recipients listed below. - 82 - Program 4 – Your Brisbane Signature City Festivals offer world class entertainment right across the city. More than ever before, Council has worked to ensure that these festivals will appeal to residents in the suburbs. They include: • Major Brisbane Festival • Queensland Music Festival (biennial festival) • Brisbane International Film Festival • Valley Fiesta • Brisbane Writers' Festival. Total $2,145,874 Suburban Community Festivals help the people of Brisbane celebrate and share their local communities. These festivals will illustrate the community spirit of Brisbane that is famous around the world. They include: • 2 High Festival • 4MBS Festival of Classics • Acacia Ridge Party in the Park • Ashgrove Carols by Candlelight • BABI Wave Youth Festival • Backyard Bonanza • Bardon Community Carols • Brisbane Billycart Championships • Brisbane Cabaret Festival • Brisbane Cheese Festival • Brisbane International Festival • Brisbane Kite Festival • Brisbane Organic Growers Fair • Brookfield Christmas • Bulimba Festival • Calamvale Carnival • Carols on the Range • Caxton Street Seafood Festival • Centenary Community Christmas Carols • Centenary Rocks Festival • Christmas in Keperra • Christmas in Sandgate • Christmas in The Grove • Colourise Festival • Darra Street Festival • Einbunpin • Fair on the Green • Ferny Grove Festival • Goldicott Under the Stars • Grass Roots Music Festival • Hands of Hope • History Alive – A Journey Through Time • Indigo Fair • Jacaranda Festival • Karawatha Family Fun Day • Kelvin Grove Creative Festival • Lanham Park May Fair • Moorooka Laneway Festival • Morningside Festival • Music by the Sea • Manly Harbour Village Halloween Street Party • National Archaeology Week – Toowong Cemetery • Nundah Village Festival • Opera in the Gardens • Out of the Box (biennial festival) • Park Road Festival • Parkinson Neighbourhood Festival • Peaks to Points (biennial festival) • Pride Festival • Queensland Deaf Festival • Queensland Poetry Festival • Racecourse Road Winter Lights Festival (formally Hamilton Festival) • Rainbow Carnival - 83 - Program 4 – Your Brisbane • • • • • • • • • • • • • • • Rotary Christmas Sandgate Bluewater Festival SandCliffe Writers Festivall Sherwood Community Festival Spring Hill Fair Teneriffe Festival Three Saints Festival Toowong Hands and Hearts Fair Wakerley Rotary Christmas Carols Wilston Winter Magic Fair Wynnum Manly Jazz Festival Wynnum Illuminations Festival West End Block Festival West End Film Festival Xmas Twilight Market & Movie Night. Total $795,657 Multicultural Festivals give voice to the wonderfully diverse community that is Brisbane. W ith communities from all corners of the globe, the Multicultural Festivals give Brisbane residents the opportunity to truly experience other cultures and come together as a city. These festivals include: • Africa Day Festival • Brisbane Chinese Cultural Festival • Brisbane Chinese Festival • Brisbane Lunar New Year Multicultural Festival • Brisbane French Festival • Buddha's Birthday • Carole Park Multicultural Day • Chanukah in the City • Diwali Festival of Lights • Eidfest • Eritrean Community Multicultural Festival • Fieritalia (formally New Farm Italian Festival) • Indian Bazaar • Indooroopilly State High School United Nations Day • International Tartan Day • Italian Week • Korean Festival Day • Many Stories, One Australia • Milton Community Festival (Polish Festival) • Moorooka Family Fun Day (formally Moorooka Festival) • Multicultural Taste of the World • Nowruz Persian New Year Festival (Iranian New Year Festival) • Paniyiri • Parkinson Multicultural and Dragon Boat Festival • Scandinavian Festival • Serbian Cultural Festival • South Pacific Islander Christmas Celebrations • St Patrick’s Day Parade • Sunnybank Hills State School Multi-Festival • Taiwanese Festival • Taiwanese Moon Festival • Taiwanese Mother’s Day Celebration • Vesak: A Sri Lankan Experience • Vietnamese Children's Moon Festival • Vietnamese Tet New Year Festival • Zillmere Festival – One Place Many Cultures. Total $409,869 Arts and Cultural Support will provide Brisbane's cultural community the opportunity to entertain Brisbane residents with a series of events including concerts and performances. They include: • Brisbane Eisteddfod • Brisbane Philharmonic Orchestra • Queensland Ballet - 84 - Program 4 – Your Brisbane • • • • • • • • Queensland Choir Queensland Symphony Orchestra Brisbane Symphony Orchestra Queensland Opera Matilda Awards Metro Arts Queensland Youth Orchestra 4MBS Shakespeare Festival. Total $249,600 Grand Total $3,601,000 Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 3,303 - 3,601 - Projects Christmas Tree and City Hall Light Show Indigenous Cultural Events - King George Square RSL ANZAC Day Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 233 150 535 240 33 - 244 150 284 17 - 243 150 282 17 - 243 150 282 17 - Strategy 4.1.2 Cultural Activities Delivery of citywide arts, cultural and entertainment programs that contribute to a vibrant, creative city. Service 4.1.2.1 City Entertainment The objective of this service is to co-ordinate and deliver cultural, arts and entertainment programs in the city and suburbs. In doing so it contributes to the Brisbane Vision and the Creative Brisbane: Creative Economy 2013-22 strategy, enhancing the city’s liveability as a vibrant and creative hub. This service co-ordinates and delivers high quality cultural, arts and entertainment programs across Brisbane city and suburbs. Concerts and other events are used to promote activation of alternative venues across the city and suburbs of Brisbane (such as small spaces and pivotal public spaces) and to showcase Brisbane's professional and emerging artists by providing public performance opportunities. The Bands in the Parks program adds to the alternative venues by delivering weekend performances in our parks enlivening our outdoor spaces. Council will also continue to support the successful Lord Mayor’s Seniors Christmas Parties. Stylin’ UP is a nationally renowned Indigenous creative arts development program delivered by Council in partnership with young people and the Indigenous community. The focus is on workshop in music, dance and song writing with positive outcomes for participants. Through inclusive, free activities for all ages, the City Entertainment Program: • brings people together through high quality cultural and entertainment events in the city and suburbs • maintains and develops partnerships and projects that create a culturally vibrant city • supports emerging and established artists and fosters creative productions • supports the Lord Mayor’s Christmas Carols at Riverstage. - 85 - Program 4 – Your Brisbane Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 2,839 - 2,879 - Expense Revenue Projects Lord Mayor's Seniors Christmas Parties Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 196 - 204 - 203 - 203 - Strategy 4.1.3 City History To deliver and support a program of activities within the community and at the Museum of Brisbane ( M o B ) that celebrates the history and culture of Brisbane. Service 4.1.3.1 Museum of Brisbane As the owner of the MoB, Council provides funding to ensure the development and promotion of exhibition programs that explore aspects of Brisbane's history and culture through social history, visual arts, craft and design. The objective of this service is to present a challenging, entertaining and informative museum program focusing on Brisbane. MoB is also custodian of the City of Brisbane Art Collection. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 3,868 - 4,072 - Expense Revenue Service 4.1.3.2 Social History Celebrating and acknowledging Brisbane's history is integral to understanding where we have come from and where we are heading. This service: • supports Brisbane's Living Heritage Network to promote and connect over 80 museums and cultural heritage places to encourage people to connect and participate in the Brisbane region’s rich cultural heritage • includes funding for the Brisbane History Grants. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 457 7 378 - Expense Revenue Strategy 4.1.4 Creative and Cultural Development Creating cultural and arts opportunities across the city and suburbs for Brisbane’s creative workforce and economy to develop our creative city. Service 4.1.4.1 Cultural Advocacy This service allocates funding for the Lord Mayor's Young and Emerging Artists' Fellowships, Creative Sparks grants and professional development opportunities for the arts and cultural sectors. Lord Mayor's Young and Emerging Artists' Fellowships and Creative Sparks grants enrich the creative life of Brisbane through developing the professional practice of local artists and cultural workers across the diverse community of Brisbane. - 86 - Program 4 – Your Brisbane The projects supported are required to: • develop new cultural and business practices • provide professional development • support and develop partnerships and networks • deliver the Creative Brisbane: Creative Economy Strategy 2013-22. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 301 100 395 80 Service 4.1.4.2 Creative City This service aims to build the city’s creative capacity by co-ordinating resources across the program to realise the Creative Brisbane Creative Economy 2013-22 objectives of: • talent retention to the city • job creation and new enterprise in the creative economy • stronger relationships and partnerships with and between the corporate, not-for-profit and public sector • higher resident and visitor spend arising from cultural activity. It will achieve these objectives through: • engagement to support accessible and sustainable opportunities for creative production and participation • leadership by collaborating with arts and cultural sector peers to develop and support exemplary practice • facilitation of cultural and industry support to local artists, organisations, business and government • research, strategic planning, analysis and feedback. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 714 - 812 - Service 4.1.4.3 Brisbane Powerhouse As the owner of the Brisbane Powerhouse, Council provides funding to ensure that the development and promotion of leading arts performances are accessible to a variety of Brisbane audiences. The Brisbane Powerhouse will continue to be a primary centre for live arts and contemporary performing arts and will continue to focus on encouraging broader community participation in these events. Council will provide ongoing support for the Australian Performing Arts Market. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 4,130 597 4,164 600 Projects Australian Performing Arts Market Brisbane Powerhouse Maintenance Capital Expense Revenue Capital Expense Revenue - 87 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 273 708 - 284 738 - 282 755 - 282 709 - Program 4 – Your Brisbane Outcome 4.2 Libraries for an Informed Community Outcome description Brisbane's libraries provide access to information and opportunities for learning, recreational reading and cultural activities. They are integral to a smart-thinking, easy-living, New W orld City. Where we are now The Brisbane community is informed and opportunities for learning are provided through an extensive public library network. Lifelong learning activities, delivered in our libraries, enhance individuals' abilities to use the libraries to access services and participate fully in community life. Where we want to be Council's objective is that Brisbane residents will be eager, lifelong learners who make the most of the many pathways to learning and enjoy sharing their knowledge with each other. Libraries will be vibrant hubs where people and local communities easily learn in a rich exchange of experience and ideas, connect with each other and the world in discussion and debate, relax on their own with a book, use technologies to informally create and distribute their own material and share information and activities. Visitors to libraries will be able to connect to their local community while engaging with the world through digital technologies. Residents have the ability to participate from home or through our world class library network. Strategy 4.2.1 Brisbane's Libraries Libraries are local knowledge centres and great community centres. They are places to connect and access information, learning, recreation and culture. Service 4.2.1.1 Lending and Reference Services The City of Brisbane library service operates and delivers services from 33 libraries and one mobile library. Information resources and services that are appropriate to the preferences, requirements and abilities of the community are provided through: • loan access to books, magazines, CDs, DVDs, talking books and digital media including ebooks and downloadable content • onsite and online access to reference and learning materials • provision of reference, research and study assistance • loan access to materials in languages other than English • interlibrary loan services to enable Brisbane residents to access the collections of other libraries in Australia • internet training and other online training for the community and groups • outreach and activity programs to support lifelong learning and broaden and extend relevance of the library services to youth, families and new residents. Six libraries (Indooroopilly, Carindale, Garden City, Mt Coot-tha, Brisbane Square and Chermside) are open on Sundays across the city. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 24,749 963 24,498 727 Projects Sunday Opening of Suburban Libraries Capital Expense Revenue - 88 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 288 - 311 - 333 - 341 - Program 4 – Your Brisbane Service 4.2.1.2 Maintain and Enhance Libraries This service positions our libraries as community hubs to create multi-purpose community centres developing an environment that provides social, cultural, recreational and educational services reflecting community needs. This service includes maintenance of the 33 library branches and the mobile library to ensure they are vibrant, welcoming, comfortable and safe. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 14,116 - 15,055 - Projects Libraries Self Checkout Facilities Library Enhancements Library Refurbishment Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 345 1,529 2,202 - 256 1,448 3,519 - 254 452 2,825 - 254 477 2,891 - Service 4.2.1.3 Preservation of City’s Historical Record This service will: • collect, manage, maintain and provide public access to the permanent records of Council in accordance with the requirements of the Public Records Act 2002 • partner with the MoB to enhance the accessibility and relevance of the history of Brisbane to the broader community and act as a repository for history groups' records, information and data • work with local history groups to assist with their collections and ensure that Council libraries remain a focal point for community groups interested in the city's history. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 245 - 229 - Service 4.2.1.4 Outreach Programs Ensuring community access to library services is the key objective of this service. This service includes the delivery of library services to those unable to visit a library branch (the Home Library Service and Postage Service to the Blind). It also includes programs to increase effective use of the library by customers as well as community focused events, literacy and other reading and learning activities. Production of hard copy customer communications, such as membership information and translations into languages other than English is included. The Lord Mayor's commitment to the Writers in Residence program gives library users the opportunity to meet authors and experience their works within the comfort of Brisbane's libraries. This will also s u p p o r t the development of new audiences and increase the appreciation of literature and Brisbane's library services. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 499 - 468 - - 89 - Program 4 – Your Brisbane Projects Lord Mayor’s Writers in Residence 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 109 - 114 - 113 - 113 - Capital Expense Revenue Service 4.2.1.5 Information and Communications Technology Infrastructure This service supports maintenance and development of the library management system. This system enables the provision of all member services to customers in the libraries, remote users at home or work and Council's library staff. These services include lending, access to online collections, receipting of revenue, information about services and the library catalogue. This service supports the Brisbane Vision goals of a smart, prosperous city and a vibrant, creative city, the Digital Brisbane Strategy and the Brisbane Economic Development Plan 2012-2031 through the provision of network infrastructure and hardware that connects 33 library branches across the city to Council infrastructure. It provides ongoing public internet services, Council Wi-Fi, customer self-service technology and customer booking and notification systems. A rolling program to upgrade information and communications technology equipment for libraries will be continued. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 2,871 143 1,649 59 Projects Library Database for Students Library Management System Upgrade Wi-Fi and Faster Internet in Every Council Library 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 120 556 - 129 190 545 - 139 568 - 142 571 - Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Service 4.2.1.6 Purchase and Management of Library Collections This service will continue managing the library collection to a size, age and condition which is fit for purpose and meets customers' information, learning and recreational needs. Library print and digital collections (including local history material and online information and recreational reading resources) are reviewed and purchased using best practice procurement methods and managed to ensure access to the materials sought by the diverse Brisbane community. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 9,175 3,953 8,611 3,778 Projects FastBacks Service Capital Expense Revenue - 90 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 111 102 116 102 115 102 115 113 Program 4 – Your Brisbane Service 4.2.1.7 Library Futures This service: • plans and provides advice on future directions for libraries • develops, co-ordinates and maintains partnerships (internal and external) to deliver future directions for libraries • develops library customer satisfaction and usage surveys as inputs to strategic planning for libraries and other Council purposes • develops budget initiatives in line with planning for future use and location of libraries • monitors initiatives including capital works projects for future library development and co-location of Council facilities and services • contributes to researching trends and issues that may impact and affect use of Council libraries. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 247 - 248 - Expense Revenue Strategy 4.2.2 Wi-Fi connection for a smart-thinking, digital and connected New World City Provision of internet connection in public places to enhance information and knowledge sharing and our Brisbane l ifestyle. Service 4.2.2.1 Wi-Fi for an Informed Community The Brisbane Vision goal for a smart and prosperous city, the Brisbane Economic Development Plan 2012-2031 and the Digital Strategy encourage the delivery of Wi-Fi services in public places. The provision of Wi-Fi in parks supports these initiatives and provides access to information displays, maps and events, enhanced security and broader access to online content. Residents and visitors can now enjoy Brisbane's numerous parks to catch up with friends or work online. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 253 - 328 - Expense Revenue Projects Wi-Fi in Parks – Maintenance for a Reliable Service Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 - - 169 - - Outcome 4.3 Active and Healthy Community Outcome description Brisbane is an active and healthy city with high quality facilities and programs providing a range of sport, leisure and recreation opportunities. Where we are now Physical inactivity and poor nutrition are linked with adverse health outcomes and evidence confirms that physical inactivity is the fourth ranked contributor. Brisbane offers an increasing range of events, programs and facilities that encourage residents to become active and healthy. The city also offers a range of sport, recreation and leisure opportunities that meet residents' changing living, working and leisure patterns. - 91 - Program 4 – Your Brisbane Where we want to be The Brisbane Vision identifies that participation in Council’s ‘Active and Healthy’ activities will increase and Brisbane residents, visitors and workers will walk, cycle or undertake daily physical activity for fitness and fun. Brisbane will be internationally renowned as the ‘active, healthy lifestyle city’. All Brisbane residents, regardless of age, gender and ability, will be encouraged and supported in their choices of physical activity, recreation or sport. Brisbane's great public spaces and sporting facilities and clubs will provide safe, diverse opportunities for all ages. Strategy 4.3.1 Community Health and Wellbeing Widespread community appreciation and uptake of regular physical activity and healthy eating are key elements in achieving personal health and wellbeing. Service 4.3.1.1 Community Participation Opportunities The objective of this service is to inspire Brisbane residents to remain active by encouraging long-term participation in healthy lifestyle activities through: • promoting participation in a broad range of free or low cost activities in accessible parks and venues across the city • promoting and linking residents to opportunities that exist in the wider community. This service includes funding for a suite of Active and Healthy Parks program activities. Particular support will be given to clubs to help cut costs through the Lord Mayor's grants to Cut Club Costs. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 878 - 1,140 - Projects Active and Healthy Parks Program Grants to Cut Clubs Costs Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 804 2,500 - 867 2,500 - 854 - 860 - Strategy 4.3.2 Sport and Recreation Capacity Building A citywide network of sporting clubs and organisations offers affordable community-based sport and recreation opportunities. Service 4.3.2.1 Sport and Recreation Organisational Development This service provides support to Brisbane's community-based sport and recreation clubs and organisations with the objective of ensuring resilience, long-term viability and optimal use of sport and recreation facilities and sports fields. Key areas of support include asset management, volunteer support, administration, funding and development. This includes working in partnership with other spheres of government and the private sector. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 2,302 - 2,534 - - 92 - Program 4 – Your Brisbane Projects Sport and Recreation Capacity Building Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 307 - 321 - 330 - 329 - Outcome 4.4 Social Inclusion Outcome description Brisbane is an inclusive city in which diversity is valued and all Brisbane residents, regardless of ability, background or circumstance are able to fully enjoy living, working or visiting. Where we are now Brisbane is known for its relaxed lifestyle, community feel, friendly atmosphere and diverse communities. 21% of Brisbane residents are aged between 12 and 25 years; 11.5% are aged over 65 years; 1.4% are Aboriginal and Torres Strait Islander; 28.3% were born overseas and 3.6% have a disability that requires assistance with core activities. Brisbane faces a range of challenges in maintaining a sense of community including an ageing population, rapid growth, economic conditions, access to services and facilities and meeting the needs of a diverse community. Council shares the responsibility of social inclusion initiatives with partners including other spheres of government, the community and the business sector. Partnerships with these agencies strengthen Council's ability to respond to emerging needs as well as providing means for Council to negotiate for improved services and programs. By targeting services, building community capacity and resilience and supporting community groups and networks, this outcome contributes to the Brisbane Vision goals of an accessible, connected city and a friendly, safe city as well as to the larger goal of building an accessible and inclusive Brisbane. Where we want to be Brisbane's community will retain and express social values of friendship and compassion by helping others, welcoming new residents and visitors, addressing issues such as homelessness, supporting our young people, seniors and people with a disability, welcoming multicultural diversity and holding high regard for our Aboriginal and Torres Strait Islander communities. Council will be noted for its ability to broker partnerships between community, business and government to respond to economic challenges and high need and vulnerable communities. Brisbane will possess strong community networks and resilient community groups that support those in need. Council will also have achieved a high degree of integration of its social inclusion strategies and initiatives, ensuring that its strategies, plans and programs facilitate access and inclusion. It will implement strategies and plans including Council's Access and Inclusion Plan, Seniors Strategy and Youth Strategy. Strategy 4.4.1 Diverse and Inclusive Communities Implement a range of strategies that promote diversity, strengthen communities and reduce social exclusion. Service 4.4.1.1 Indigenous Aspirations The objective of this service is to strengthen relationships and connections with Brisbane's Aboriginal and Torres Strait Islander communities and provide opportunities for them to engage in shaping the life of the city. Key activities include: • engaging Aboriginal and Torres Strait Islander people in a culturally appropriate manner to build sustainable and successful relationships • facilitating partnerships and networks and identifying collaborative resources for shared delivery of services • building community skills by sharing knowledge and building capacity • facilitating sustainability through innovation and best practice in community development that helps maintain and preserve Aboriginal cultural heritage • increasing Aboriginal and Torres Strait Islander residents access to Council's programs and services. - 93 - Program 4 – Your Brisbane Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 549 - 537 - Expense Revenue Projects Indigenous Aspirations Strategy Reflecting Aboriginal Culture in Public Space – Sorry Site Upgrade Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 273 60 - 284 - 282 - 282 - Service 4.4.1.2 Multicultural and Refugee Initiatives The objective of this service is to strengthen the relationships and connections with Culturally and Linguistically Diverse (CALD) communities and to provide opportunities for them to engage in, and shape, the life of the city. Key activities include: • supporting CALD organisations to access facilities and grants that strengthen their programs and services • engaging with CALD communities across Brisbane to build leadership, promote Council services and create opportunities to engage with Council and the wider community • facilitating the provision of culturally appropriate services to the community in partnership with other internal and external services • promoting multiculturalism in Brisbane through supporting community projects that bring communities together • providing community facilities and programs that respond to the needs of refugees, migrants and international students. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 175 - 177 - Projects Multicultural Communities Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 544 40 585 41 568 41 568 41 Service 4.4.1.3 Ageing and Disability Support The objective of this service is to support inclusion of seniors and people with a disability. Key activities include: • delivering the Brisbane Access and Inclusion Plan 2012-2017 • ensuring that by 2031, all Council-managed facilities will be accessible and functional • delivering the Seniors’ Strategy 2012-2017 enabling seniors to benefit from, and contribute to, the Brisbane Vision • ensuring Council meets its obligations under the Disability Discrimination Act 1992 while providing advice, education and guidance within Council and to external partners • negotiating with the Federal and Queensland governments for services that support Brisbane seniors and residents with access and inclusion concerns • facilitating partnerships with community organisations, Federal and Queensland governments to make Brisbane more inclusive for seniors and people who face access and inclusion challenges. Council will also continue the highly popular Personalised Public Transport (PPT) program. The PPT program has been designed to fill gaps in the current public transport network by providing access to public transport for residents in areas of Brisbane that do not meet the requirements for full TransLink services. PPT uses maxi cabs to take local residents to key local destinations including bus interchanges or railway stations on a regular - 94 - Program 4 – Your Brisbane cycle during specified time periods. The service is operated on a hail and ride basis for a flat fee. Council also funds Council Cabs from this service, which provides flat fee taxi services for pensioners to promote inclusion. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 875 - 756 - Expense Revenue Projects Brisbane Access and Inclusion Plan Implementation Personalised Public Transport Service Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 2,271 4,112 240 601 - 2,271 3,765 240 625 - 1,356 2,162 240 621 - 1,113 1,929 240 620 - Service 4.4.1.4 Homelessness and Affordable Housing The objective of this service is to respond to homelessness and social housing issues. The key activities include: • supporting homelessness services and organisations to better meet the needs of homeless people through initiatives such as Homeless Connect • addressing homelessness in public space by providing crisis and transitional housing options through the Community Housing Partnership Project (CHPP) • responding to homeless people and rough sleepers through engagement and referral to appropriate support and housing services • demonstrating civic leadership through facilitating practical and holistic responses to homelessness that involves all spheres of government, business and the community • providing grant funding to support community organisations to assist homeless people transitioning into social housing in the inner northern suburbs through the Housing Support Program. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 179 - 156 - Projects Homeless Connect Homelessness and Affordable Housing Housing Support Program Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 131 670 29 27 216 715 33 29 136 793 36 32 267 798 36 32 Service 4.4.1.5 Youth Initiatives The objective of this service is to support young people of Brisbane to participate in community life. Key activities include: • delivering the Youth Strategy 2014-2019 that articulates Council’s role in supporting, resourcing and celebrating Brisbane’s young people aged 12 to 25 • providing opportunities for young people to engage in, and design, youth activities • connecting young people and community organisations to information, networks and opportunities to develop skills, experiences and initiatives - 95 - Program 4 – Your Brisbane • • working with the community to respond to emerging youth issues and provide accessible and inclusive services and programs for young people operating accessible and inclusive youth spaces. Initiatives include the Valley Visible Ink space, Mt Gravatt PCYC, W ynnum Youth Hub, Chill Out, Youth Week and Lord Mayor's Youth Advisory Council. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,387 - 1,403 - Strategy 4.4.2 Community Support Strengthen community engagement at the neighbourhood level and build capacity and resilience within communities across Brisbane. Service 4.4.2.1 Community Capacity Building The objective of this service is to support communities to expand their existing skills and networks and develop their organisations, leaders and groups to identify and respond to community priorities in making Brisbane more accessible and inclusive. This also includes partnerships with the community, business and other spheres of government to ensure broad participation in Council's planning for social inclusion. A key activity is developing social inclusion strategies that respond to identified priorities and leading their implementation across Council, supporting a 'One Council' approach. Key activities include: • supporting communities to respond to the impacts of rapid growth, disaster response and recovery, and emerging community priorities identified through Council's engagement and planning processes • supporting community organisations and groups to implement inclusive and accessible community development activities in their local areas • supporting social enterprises to access Council contracts and adhere to Council's Social Procurement policies • providing community grant funding to support community capacity building amongst community groups and Men’s Sheds • assisting communities to share resources and community facilities to achieve more sustainable community outcomes • engaging with communities across Brisbane to build leadership, promote Council services and create opportunities to engage with Council and the wider community • supporting a partnership to respond to complex hoarding and squalor cases. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 2,249 - 2,109 - Projects Men's Sheds Hoarding and Squalor Reduction Initiative Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 87 146 - 91 166 - 90 - 90 - Strategy 4.4.3 Program Management Effective and efficient management and co-ordination of the Your Brisbane program. - 96 - Program 4 – Your Brisbane Service 4.4.3.1 Program Support and Grants Administration This service provides the financial management and administrative support that enables the delivery of this program including: • program planning, research and policy development • service evaluation to ensure effectiveness of program delivery • partnership development with government and non-government organisations to deliver on program priorities and commitment to the social infrastructure requirements of Brisbane • corporate reporting and communication • negotiating external funding support for the program. This service also administers and markets Council's community grants and funding programs. These are delivered across a range of Council branches. Council's grants programs provide funding to help local non-profit community groups to develop and improve services in Brisbane. This service also maintains Council's grants management database. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 2,144 - 553 - Projects Lord Mayor's Suburban Initiative Fund (Refer Appendix of Schedules) Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,485 - 1,485 - 1,485 - 1,485 - Outcome 4.5 Community Sport and Recreation Facilities Outcome description Brisbane residents have access to a broad range of well-managed quality community facilities providing sporting, recreational, social and cultural opportunities. Where we are now Council has over 500 community leases and licences for a range of community purposes such as sports and recreation clubs, community arts groups and social services i n c l u d i n g Meals on Wheels and seniors' centres. These assets have a range of maintenance requirements. Brisbane's expanding population is placing increasing pressure on the existing supply of community facilities. Council faces the challenge of ensuring optimum use of existing community facilities while exploring ways to increase the provision of new and improved facilities to meet the needs of a diverse community. Where we want to be Planning for new and improved community facilities as an integral component of the city's infrastructure development will be crucial as localities undergo redevelopment and change. A sound understanding of the needs of potential user groups that wish to access community facilities will ensure that groups are matched to facilities that meet their needs. Facilities are both flexible in design and fit for purpose. These facilities will have good asset and risk management plans and programs to maintain public safety while responding to changing demands. Developing partnerships with other groups provide the opportunity of extending Council's investment in community facility development. This may include other spheres of government, not-for-profit sectors and community-based enterprises. - 97 - Program 4 – Your Brisbane Strategy 4.5.1 Community Facilities Operations Plan, manage and maintain access to a network of community facilities to foster enriched communities. Service 4.5.1.1 Community Facilities Development and Maintenance This service plans, develops, manages and maintains Council's network of community facilities for sport and recreation, cultural and community services purposes. This service will foster partnerships with not-for-profit groups, businesses and other spheres of government to improve access to and supply of community facilities for the general public. Council will partner with local netball and tennis clubs and lessees to upgrade netball and tennis facilities as required by stakeholders. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 7,381 51 7,653 53 Projects Community Facility Improvement Program Dragon Boat Storage Racks Facility Development Partnerships with Schools Mt Gravatt Youth and Recreation Club Partnering for Public Netball Courts Richlands Site Development Schools Tennis Partnership Program Skate Facilities South West Sporting Complex Souths United Soccer Facilities Upgrade Sports Precinct Planning and Development St Paul's United Soccer Club Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 98 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,426 443 163 219 100 437 300 656 219 150 1,009 54 109 110 970 436 164 252 273 - 227 100 300 150 780 681 114 268 284 - 226 100 300 150 565 273 - 226 100 300 150 282 279 - Program 4 – Your Brisbane Service 4.5.1.2 Community Facilities Management This service provides efficient and effective administrative processes for Council's community leases across its portfolio of sport and recreation and community facilities. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 1,010 892 1,424 987 Expense Revenue Strategy 4.5.2 Cultural Facilities Plan and manage Council's cultural facilities, including suburban halls, Planetarium and Riverstage outdoor venue. Service 4.5.2.1 Community Halls This service enhances community access to facilities that support suburban cultural events and community participation. Community halls will continue to provide an affordable and accessible location for a variety of community-generated activities and events. The key activities of this service include: • management of Council's community halls portfolio • provision of asset management and maintenance • an upgrade of audio visual technology across the community halls portfolio • enhancement of community hall facilities. The continual improvements to our facilities will provide wider access to our community halls. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 3,469 177 3,514 190 Expense Revenue Projects Clubs and Community Centres Asbestos Management Clubs and Community Centres Compliance Works Clubs and Community Structural Repairs Community Hall AV Improvement Program Community Halls Maintenance and Rehabilitation Forest Lake Community Hall Multicultural Performing Arts Centre Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 99 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 771 738 698 282 1,085 47 2,023 3,710 147 - 714 694 651 280 680 49 1,249 150 - 720 701 658 314 49 - 738 718 675 321 49 - Program 4 – Your Brisbane Service 4.5.2.2 Riverstage The service manages Council's City Botanic Gardens Riverstage - an outdoor venue for events and celebrations. Council will deliver the upgrade of the goods lift to enhance the capacity of this facility. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 2,634 1,958 2,571 2,212 Projects Riverstage Backstage and Change Rooms Riverstage Goods Lift Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 127 218 - 132 - 132 - 132 - Service 4.5.2.3 Planetarium This service manages Council's Planetarium, located at the Mt Coot-tha Botanic Gardens, for community learning, environmental and cultural purposes. This recently refurbished facility offers shows and displays for students, families and other residents and visitors. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,488 651 1,481 731 Projects Planetarium External Painting 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 69 - - - - Capital Expense Revenue Strategy 4.5.3 Sport and Recreation Facilities Plan, manage, develop and support local, district and regional sport and recreation facilities. Service 4.5.3.1 Sports Complexes This service includes: • administration of Council's venues (City Venues), including golf courses, city pools and sports complexes • management of Council's sports complexes, including Hibiscus Centre, Acacia Ridge and Calamvale College Community Indoor Recreation Centre. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 3,670 1,338 3,781 1,371 Service 4.5.3.2 Sports Fields and Hard Courts This service manages and maintains Council’s sports fields and hard court outdoor recreation surfaces. - 100 - Program 4 – Your Brisbane Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 663 - 650 - Expense Revenue Projects Sports Field and Hard Court Condition Rehabilitation Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 2,598 542 - 2,347 557 - 938 550 - 910 741 - Service 4.5.3.3 Pools This service manages and develops Council's network of public pools, including associated leases. Council will continue delivery of two new pools in Bracken Ridge and Parkinson Wards. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 7,628 615 7,777 635 Expense Revenue Projects Extend Aquatic Playgrounds Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue New Public Pools Pool Refurbishment 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 383 6,463 826 109 - 397 9,085 1,987 114 - 1,412 113 - 1,410 113 - Service 4.5.3.4 Golf This service manages Council's golf facilities - Victoria Park and St Lucia - for the benefit of all residents and visitors. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 4,402 3,083 4,248 3,160 Expense Revenue Projects Golf Course Maintenance Depot St Lucia Golf Links St Lucia Golf Links - Greens and Fairway Rehabilitation Capital Expense Revenue Capital Expense Revenue - 101 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 58 - 681 66 61 - 678 199 58 - 59 - Program 4 – Your Brisbane Outcome 4.6 City Icons Outcome description Council's iconic City Hall is fundamental to the city's identity, government, cultural and community life. City Hall is a heritage building Council has preserved for current and future generations. Where we are now The first foundation stone for City Hall was laid in 1917. City Hall was officially opened on 8 April, 1930 and is a significant heritage building listed on the local, state and national heritage registers. For the past 84 years, City Hall has been the backdrop to many of Brisbane's cultural, social and civic events. After an extensive $215 million program of works, City Hall has been restored as the 'People's Place' and a focal point of social and civic life in Brisbane. Where we want to be City Hall remains a symbol and focus for Brisbane the capital city of Queensland. It is used daily for community activities, concerts, social events, conferences and citizenship ceremonies. Strategy 4.6.1 Preserve and Maintain City Hall and King George Square Precinct Ensure the City Hall facility continues to adhere to building standards and requirements for current and future users. Service 4.6.1.1 The People's Place Precinct City Hall is an iconic facility that enhances the social and civic life in Brisbane. City Hall augments and enriches residents' and visitors' experience by featuring the MoB, Shingle Inn and Red Cross Café within the facility. The facility, including plant and equipment, will be maintained to ensure all users and commercial operators are able to conduct business and maintain services. This will include the Lord Mayor's office, Council Chambers, public gallery and committee rooms, community spaces, clock tower and King George Square. Council contributes to the hiring costs of City Hall and surrounding precinct through a Community Service Obligation to eligible community groups. Over coming years, Council will continue to invest in City Hall maintenance and upgrades including the pianos for use by entertainers and community groups. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 17,892 1,783 12,294 2,426 Projects City Hall Depreciation City Hall Precinct Maintenance and Enhancement Capital Expense Revenue Capital Expense Revenue - 102 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 7,042 490 965 - 7,190 698 519 - 7,190 644 - 7,369 654 - Program 4 – Your Brisbane Total Project Expenditure combined with Rolling Projects Project Active and Healthy Parks Program Australian Performing Arts Market Brisbane Access and Inclusion Plan Implementation Brisbane Powerhouse Maintenance Christmas Tree and City Hall Light Show City Hall Depreciation City Hall Precinct Maintenance and Enhancement Clubs and Community Centres Asbestos Management Clubs and Community Centres Compliance Works Clubs and Community Structural Repairs Community Facility Improvement Program Community Hall AV Improvement Program Community Halls Maintenance and Rehabilitation Dragon Boat Storage Racks Extend Aquatic Playgrounds Facility Development Partnerships with Schools FastBacks Service Forest Lake Community Hall Golf Course Maintenance Depot St Lucia Golf Links Grants to Cut Clubs Costs Hoarding and Squalor Reduction Initiative Homeless Connect Homelessness and Affordable Housing Housing Support Program Indigenous Aspirations Strategy Indigenous Cultural Events - King George Square Libraries Self Checkout Facilities Library Database for Students Library Enhancements Library Management System Upgrade Library Refurbishment Lord Mayor's Seniors Christmas Parties Lord Mayor's Suburban Initiative Fund 2014–15 $000 2015–16 $000 2016–17 $000 2017–18 $000 804 273 6,383 867 284 6,036 854 282 3,518 860 282 3,042 708 233 7,042 1,455 771 738 244 7,190 1,217 714 755 243 7,190 644 720 709 243 7,369 654 738 738 694 701 718 698 1,869 282 1,132 163 383 219 111 2,023 - 651 280 729 397 227 116 747 658 363 226 115 877 675 370 226 115 - 2,500 146 131 670 29 273 535 345 120 1,529 2,202 196 1,485 2,500 166 216 715 33 284 284 256 129 1,448 190 3,519 204 1,485 136 793 36 282 282 254 139 452 2,825 203 1,485 267 798 36 282 282 254 142 477 2,891 203 1,485 109 87 437 544 3,857 6,463 300 601 69 935 60 114 91 585 1,399 9,085 300 625 2,101 - 113 90 568 300 621 1,525 - 113 90 568 300 620 1,523 - 875 - - - (Refer Appendix of Schedules) Lord Mayor’s Writers in Residence Men's Sheds Mt Gravatt Youth and Recreation Club Multicultural Communities Multicultural Performing Arts Centre New Public Pools Partnering for Public Netball Courts Personalised Public Transport Service Planetarium External Painting Pool Refurbishment Reflecting Aboriginal Culture in Public Space Sorry Site Upgrade Richlands Site Development - 103 - Program 4 – Your Brisbane Total Project Expenditure combined with Rolling Projects Project Riverstage Backstage and Change Rooms Riverstage Goods Lift RSL ANZAC Day Schools Tennis Partnership Program Skate Facilities South West Sporting Complex Souths United Soccer Facilities Upgrade Sport and Recreation Capacity Building Sports Field and Hard Court Condition Rehabilitation Sports Precinct Planning and Development St Lucia Golf Links - Greens and Fairway Rehabilitation St Paul's United Soccer Club Sunday Opening of Suburban Libraries Wi-Fi and Faster Internet in Every Council Library Wi-Fi in Parks - Maintenance for a Reliable Service TOTAL 2014–15 $000 2015–16 $000 2016–17 $000 2017–18 $000 127 218 33 150 1,063 219 1,406 307 3,140 132 17 150 780 681 114 321 2,904 132 17 150 565 330 1,488 132 17 150 282 329 1,651 416 58 268 61 273 58 279 59 273 288 556 - 284 311 545 - 333 568 169 341 571 - 58,039 53,428 31,333 30,143 - 104 - Program 5 – Public Health and Safety Public Health and Safety Program Goal To protect and enhance the health and safety of Brisbane's community. Program Description The health of our residents is vital to Brisbane. While recognising the lead role of the Queensland Government in providing public health services, Council provides a free immunisation service to protect our infants, children and seniors. Council will continue to deliver a school-based vaccination program to all secondary schools. In a subtropical climate, it is important to provide an effective program to control mosquitoes and other pests which can carry human diseases. Council continues to deliver pest management services with consideration to the impact that nuisance pests have on the community's enjoyment of Brisbane's outdoor lifestyle. The Public Health and Safety Program will implement and enforce food safety requirements aimed at protecting public health. Council will also continue to actively review, propose and advocate for changes to laws and regulations to enhance Brisbane's liveability and residents' health and safety. The Public Health and Safety Program will continue to administer animal management legislation and strategies that promote responsible pet ownership. The security of our citizens is a key consideration for Council. Council will: • provide a 24/7 response to high risk public safety risks including disaster events • support Brisbane's State Emergency Service • support and promote high levels of personal and property safety for residents, businesses and visitors. Council will also continue to provide quality and affordable venues for funeral services, burials, cremations and ash memorials. Program Outcomes and Financial Summary Program Outcomes 5.1 - Public Health 5.2 - Citizens' Security 5.3 - Brisbane City Cemeteries Anticipated Proposed Anticipated Proposed Anticipated Proposed 2013-14 2014-15 2013-14 2014-15 2013-14 2014-15 $000 $000 $000 $000 $000 $000 Expense 28,199 28,973 Revenue 17,488 17,629 Capital 305 7,056 8,276 678 495 2,777 1,713 10,408 10,573 7,396 7,762 178 269 45,663 47,822 25,562 25,886 2,955 2,287 2015-16 $000 2016-17 $000 2017-18 $000 1,774 1,795 1,817 Recurrent Operations Contracts - 105 - Program 5 – Public Health and Safety Outcome 5.1 Public Health Outcome description Protect and enhance the health of Brisbane's residents. Where we are now This outcome contributes to the Brisbane Vision. Key drivers impacting on delivery include: • legislative responsibility to control public health risks • legislative responsibility to maintain food safety standards • threats of mosquito-borne illness and an increase in the midge population • population growth • mitigation of the impacts of climate change • an ageing population • increasing risks of epidemics becoming pandemics • an increasing pet population across the city. To enable Council to fulfil its current commitments and develop innovative responses to new public health threats, integrated planning and targeted resources are required. To maximise outcomes from its programs, Council has established partnerships across the public health field as well as informing the community. Where we want to be Council will continue to deliver core public health services. Council will continue to: • develop and monitor reliable and effective public health key performance indicators to assist with strategy development • monitor and enhance the Eat Safe Brisbane food safety rating scheme and enforce food standards under food legislation • provide effective health licensing services that ensure public health standards are maintained • provide immunisation services • provide mosquito and rodent control services • administer animal management legislation and strategies. Brisbane will be the benchmark for best practice in public health protection within South East Queensland. Council will continue to enhance the grading model for food businesses that encourages higher standards and provides incentives for high performing operators. High public health standards will be maintained and Council will ensure that resources are directed to addressing major community risks. Council will improve the flexibility and responsiveness of its regulatory approach and work in partnership with the community and industry. Strategy 5.1.1 Effective Community Health Services Provide effective community health services. Service 5.1.1.1 Immunisation Services This service contributes to the Brisbane Vision by reducing Brisbane's exposure to vaccine-preventable diseases. Council provides free immunisation services for infants, children, parents of newborns and seniors. Diseases covered are those defined as life threatening by the National Health and Medical Research Council. A mobile team offers this immunisation service at community hubs and health centres. In partnership with the Queensland and Federal governments, Council also provides disease specific immunisation programs at secondary schools. Seniors and those medically at risk qualifying under the Federal Government scheme receive free vaccination against influenza. Key activities under this service include: • school-based vaccination program • free infant clinics • flu vaccination program. - 106 - Program 5 – Public Health and Safety Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,716 1,349 2,512 1,241 Service 5.1.1.2 Public Health Strategies and Services This service includes support for public health strategies, campaigns, public education and engagement regarding animals and public health programs. This includes: • strategic planning of public health services to ensure alignment with Brisbane Vision and Corporate Plan priorities • providing direction and tools of trade for: • overseeing delivery of health licensing and compliance services • mosquito and pest services • local law enforcement • animal management services • immunisation services. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,341 - 2,043 285 Projects Form Integration Improving Water Safety Outcomes Local Laws Review Mobile Dispatch Scheduling and Response Suburban Safety Mobile Technology 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 55 380 441 6 136 235 83 15 371 200 30 469 6 84 261 76 77 240 30 512 6 87 333 103 76 240 30 514 6 91 105 76 240 Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Service 5.1.1.3 Mosquito and Pest Services Council controls mosquitoes by monitoring and treating breeding habitats through aerial and land based treatments. Prevention measures, such as public education to reduce backyard mosquito breeding and minimise personal exposure to bites, are integral to the program's aim of reducing the incidence of mosquito-borne diseases. As the only Council with a full-time entomologist, Council makes informed decisions and provides leadership in regional and scientific collaborations aimed at developing and maintaining best practice. In addition to mosquito control, Council provides a rodent control program. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 4,362 77 4,359 79 - 107 - Program 5 – Public Health and Safety Projects Mosquito and Pest Services Boost Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 139 - 144 - 146 - 149 - Strategy 5.1.2 Health Licensing and Enforcement Provide licensing and regulatory enforcement services for public health and animal management. Service 5.1.2.1 Law Enforcement and Animal Management Services This service supports responsible pet ownership and enforces animal laws and regulation. Council provides the following animal management services: • capture and impounding of animals found in public places • declaration and monitoring of regulated dogs • compulsory dog registration • provision of animal shelter services • response to public complaints • management of dogs not under effective control • provision of education campaigns to deliver responsible pet ownership. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 6,245 5,433 5,157 5,480 Projects FIDO - Find Irresponsible Dog Owners Campaign Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 71 185 76 185 81 195 83 200 Service 5.1.2.2 City Amenity and Food Safety This service administers a health licensing system, provides regulatory services and a public complaints system for health-related activities and amenity issues. Council's aim is to provide a safe, clean and attractive environment by protecting community health, safety and amenity standards. This service assists industry to achieve permitted safe operational standards and compliance through education, training and incentives. This includes: • a 24/7 rapid response capacity for matters of public health and safety risk (including disaster events) • processing of health licence applications in accordance with legislation and standards (including food and personal appearance services) • inspecting and auditing licensed premises to ensure compliance with regulatory standards • effective enforcement actions that focus on improving poor performance, and prosecuting serious public health and amenity risks • response for amenity, litter and safety issues across Brisbane’s suburbs. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 11,386 8,659 11,313 10,153 - 108 - Program 5 – Public Health and Safety Projects Suburban Amenity and Litter Team Suburban Safety Team Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 848 1,119 - 911 1,192 - 949 1,217 - 953 1,228 - Outcome 5.2 Citizens' Security Outcome description Personal security of citizens and their property, security of the city and community safety services. Where we are now Securing citizens' safety and that of their property is essential to maintain liveability. Effective urban planning will improve safety and reduce opportunities for crime. This outcome contributes to the Brisbane Vision. Key drivers include: • reducing disparity between perceived safety and the incidence of crime • minimising safety risks and other harms associated with alcohol and other drug misuse in public spaces and commercial and community licensed places • supporting residents and businesses in graffiti reduction • working closely with other agencies to improve amenity, perceptions of safety and the incidence of crime. Council has established partnerships, formal and informal, with stakeholders including Queensland and Federal government agencies, Council of Mayors (SEQ) and Council of Capital City Lord Mayors to improve personal and property safety in Brisbane. Where we want to be Brisbane will be a safe place to live and visit. Brisbane residents and visitors will have improved levels of personal and property safety. The Brisbane State Emergency Service (SES) will have the personnel and equipment needed to assist Brisbane residents in the event of a disaster. Strategy 5.2.1 Support Disaster Response Support the Brisbane SES Unit to deliver an effective disaster response. Service 5.2.1.1 Brisbane State Emergency Service Unit This service ensures that Council: • maintains and enhances the functions of the Brisbane SES unit to enable effective response • ensures the SES has trained resources with the available equipment to prepare for, respond to and recover from an event or a disaster • continues to maintain relationships and partnerships with external agencies to strengthen the role of SES in co-ordinated responses to disaster events. The key drivers for this service include: • community expectations for Council's response to disaster events • inclusiveness in Brisbane's community to assist in response to disaster events. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,183 - 2,935 - - 109 - Program 5 – Public Health and Safety Projects SES Accommodation - New Depot Construction Capital Expense Revenue Capital Expense Revenue SES Logistics Fundraising and Services Program 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,713 532 - 370 539 - 408 542 - 115 554 - Strategy 5.2.2 Assist and Promote Safer Communities Assist and promote safer communities. Service 5.2.2.1 Crime Prevention Planning and Services This service supports Council to make Brisbane a city that is, and feels, safe for residents, businesses and visitors. Initiatives in this service include: • maintaining a 24/7 City Safe CCTV operations room to improve public safety in the inner city • developing best practice community safety strategies, and embedding Crime Prevention Through Environmental Design (CPTED) into all planning and development assessment processes • reducing alcohol-related harms by working across Council, with both the Federal and Queensland government agencies and with licensed venue operators to implement actions and strategies within the CBD, Fortitude Valley, Caxton Street and other entertainment precincts • providing support for community, residential and business safety and security (including grants) • undertaking CPTED audits in identified locations and co-ordinate responses to priority safety issues and actions • maintaining graffiti units to remove graffiti on Council-controlled property • working in partnership with Queensland Rail to remove and mitigate graffiti in the rail corridor and on Queensland Rail assets • empowering residents and businesses to remove graffiti by providing technical advice, graffiti removal kits and paint vouchers • continuing to provide and service sharps bins to reduce the risk of needle stick injuries in public spaces. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 344 - 311 - Expense Revenue Projects B-SAFE - Promoting Community Safety in Brisbane City Safe GraffitiSTOP Suburban Crime Prevention Grants Taskforce Against Graffiti Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 110 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 268 210 115 105 273 3,631 390 285 224 119 105 284 3,791 396 286 233 36 3,784 402 288 238 3,846 410 Program 5 – Public Health and Safety Outcome 5.3 Brisbane City Cemeteries Outcome description Operate cemeteries, crematoria, non-denominational chapels and ash memorials. Where we are now We deliver cemetery and crematorium services that reflect the diversity of Brisbane residents. Where we want to be Brisbane City Cemeteries will provide quality and affordable venues for funeral services, burials, cremations and ash memorials. Strategy 5.3.1 City Cemeteries Brisbane City Cemeteries operates and maintains Council's cemeteries, crematoria, non-denominational chapels and ash memorials. Service 5.3.1.1 City Cemeteries This service provides funeral service venues, including interment. Brisbane City Cemeteries will: • ensure cemeteries are well maintained • support community groups involved in promoting the heritage value of its cemeteries • expand and diversify its products and service range • continue to provide choice of venues to the community • provide maintenance on historic cemeteries • enhance and maintain the appearance of lawn cemeteries. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 10,368 7,356 10,573 7,667 Projects AWG Site Restoration - Grant Cemetery Extensions Capital Expense Revenue Capital Expense Revenue - 111 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 105 95 164 - 170 - 169 - 169 - Program 5 – Public Health and Safety Total Project Expenditure Combined with Rolling Projects Project AWG Site Restoration - Grant B-SAFE - Promoting Community Safety in Brisbane Brisbane Extensions BrisbaneBrisbane Cemetery City Safe FIDO - Find Irresponsible Dog Owners Campaign Form Integration GraffitiSTOP Improving Water Safety Outcomes Local Laws Review Mobile Dispatch Scheduling and Response Mosquito and Pest Services Boost SES Accommodation - New Depot Construction SES Logistics Fundraising and Services Program Suburban Amenity and Litter Team Suburban Crime Prevention Grants Suburban Safety Mobile Technology Suburban Safety Team Taskforce Against Graffiti TOTAL 2014-15 $000 105 268 2015-16 $000 285 2016-17 $000 286 2017-18 $000 288 164 210 71 435 115 441 136 318 139 1,713 532 848 273 386 1,119 3,631 170 224 76 30 119 469 84 337 144 370 539 911 284 77 1,192 3,791 169 233 81 30 36 512 87 436 146 408 542 949 76 1,217 3,784 169 238 83 30 514 91 105 149 115 554 953 76 1,228 3,846 10,904 9,102 8,992 8,439 - 112 - Program 6 – Economic Development Economic Development Program Goal To drive the economic development of Brisbane by capturing our city's unique window of opportunity. Program Description The goal of the Economic Development Program is to implement the Brisbane Economic Development Plan 201231 to ensure Brisbane is prepared for future growth in our economy and infrastructure. The Brisbane Economic Development Plan 2012-31 implements the priorities expressed by Brisbane businesses in the Lord Mayor's Economic Development Steering Committee report 'Brisbane's Unique Window of Opportunity'. The Brisbane Economic Development Plan addresses five key priorities: Building Brisbane's global reputation as Australia's New World City Productive Brisbane Talent attraction and global connections Lifestyle city Leadership, engagement and implementation. As part of the delivery of ‘Brisbane’s Unique Window of Opportunity’ report, Council has: appointed only the second Chief Digital Officer in the world delivered the continued rollout of the Digital Strategy delivered the Asia Pacific Screen Awards grown the Brissie Greeters Volunteer greeting program attracted hotel development to meet market demand. To ensure Brisbane meets its full potential for economic growth and employment generation, this program will continue this journey and will have a strong focus on investment attraction and jobs growth through showcasing Brisbane's economic strengths and unique lifestyle benefits. As one of the fastest growing cities in the world, Brisbane will continue to leverage growth from the global resource sector. A continued focus by Council on planning for and supporting Brisbane's growth, generating investment and bringing skilled workers, international students and visitors are key roles to ensure that Brisbane can continue to respond to the opportunities generated from the resource sector and build long term economic prosperity. Brisbane's growth also depends on delivery of the infrastructure required to meet the demand. To ensure a coordinated and timely approach to infrastructure delivery, the program includes a co-ordinating planning role for the Brisbane Long Term Infrastructure Plan 2012-31. This program will support Brisbane's long term economic growth by assisting and actively participating in the implementation of a range of strategic economic capacity building projects, informed by ongoing research and analysis. It will also strengthen alignment across Council to ensure that all Council strategies and program plans support Brisbane's potential for achieving long term economic prosperity. Brisbane Marketing is the city's economic development board and the custodian of the 'Australia's New World City' brand campaign. Brisbane Marketing successfully uses funds from Council and other partners to leverage additional industry partnerships when promoting Brisbane to the rest of Australia and the world as a place for business to invest and skilled workers to live and raise a family. - 113 - Program 6 – Economic Development Program Outcomes and Financial Summary Program Outcomes 6.1 - Growing Brisbane's Economy Anticipated Proposed Anticipated Proposed Anticipated Proposed 2013-14 2014-15 2013-14 2014-15 2013-14 2014-15 $000 $000 $000 $000 $000 $000 Expense 1,390 1,808 Revenue 50 300 Capital - - 6.2 - Removing Barriers to Growth 382 423 - - - - 6.3 - A City of Many Skills 404 433 - - - - 6.4 - Delivering World Class Economic Precincts 14,080 13,667 14,495 14,173 5,444 - 6.5 - Capturing Brisbane's Unique Window of Opportunity 17,384 17,950 - 500 200 - 6.6 - Export Market Development 273 147 - - - - 33,913 34,429 14,545 14,973 5,644 - 2015-16 $000 2016-17 $000 2017-18 $000 821 828 747 Recurrent Operations Contracts Outcome 6.1 Growing Brisbane's Economy Outcome description Facilitating strategies and activities to attract new business investment and generate employment growth for Brisbane. Where we are now Brisbane continues to enhance its status as Australia's New World City at the heart of one of the fastest growing regions in Australia. Brisbane is Australia's fastest growing metropolitan city and is projected to continue rapid employment growth over the next two decades. Brisbane is also the main engine of growth for South East Queensland and the most significant economy in Queensland. Employment, population and economic growth in Brisbane and across South East Queensland are expected to be strong over the next 20 years. Supporting these forecasts requires a strong focus on industries where Brisbane demonstrates a locational advantage including appropriately skilled workers, suitable and affordable business accommodation, market access and infrastructure. Effort is directed to ensuring that the city provides the best possible environment to support new and existing business growth and investment. Where we want to be To deliver the strong growth forecast for Brisbane, we need to be globally recognised as a world class location for business. Brisbane will be home to more regional and global head offices of multinational companies and will have secured the strong employment growth projected. Key attributes of the city, which will support growth among existing businesses and attract new investment into the city, include an efficient regulatory system, seamless customer service to investors, world class infrastructure and the provision of services which are responsive to business requirements. - 114 - Program 6 – Economic Development Strong profiling of the city will ensure that Brisbane is recognised as a profitable business location, both nationally and internationally. The development of strong links with other economies and the identification of investment opportunities will ensure that Brisbane continues to generate the employment and economic outcomes that will sustain a strong and prosperous economy. Strategy 6.1.1 Strategic Capacity Building Assess and address gaps and enhance Brisbane's capacity to sustain growth in jobs, exports and investment. Service 6.1.1.1 Supporting Key Industries The objective of this service is to undertake targeted activities including identification of new investment opportunities in Brisbane and developing information materials such as newsletters and factsheets that will be distributed widely to existing and prospective investors. This will be driven from ongoing dialogue with local business to evaluate the performance of the Brisbane economy and identify emerging opportunities. This service will: conduct quarterly Lord Mayor's Business Round Table meetings continue Lord Mayor’s Business Forums and Business Leaders Workshops co-ordinate, manage and stage events and activities that highlight Brisbane's multicultural community and international relationships. In addition, the service will continue to pursue opportunities to support Brisbane businesses as identified in the Unique Window of Opportunity Report. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 422 50 346 - Projects Unique Window of Opportunity - Enhancing Brisbane's Economic Growth Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 917 - 927 - 922 - 921 - Service 6.1.1.2 Recognition of Brisbane`s Small Businesses The purpose of this service is to undertake projects in partnership with key stakeholders to recognise Brisbane's small businesses. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 76 - 54 - Projects Commercial Opportunities Team Capital Expense Revenue - 115 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 490 300 500 500 500 500 500 500 Program 6 – Economic Development Outcome 6.2 Removing Barriers to Growth Outcome description Ensure that appropriate infrastructure projects are identified and sequenced to support projected employment growth, population growth, exports and investment. Where we are now Under the South East Queensland Regional Plan 2031, Brisbane is required to deliver an additional 156,000 dwellings between 2011 and 2031 to accommodate our growing population. In addition, National Institute of Economic and Industry Research employment forecasts suggest that by 2031, the net figure for the number of people travelling into Brisbane each day to access their employment will increase to more than 300,000. This means substantially increased pressures on intra-regional transport networks across South East Queensland to bring workers into Brisbane. Rapid technological change in the global economy requires the delivery of new infrastructure solutions to meet changing demand. At the same time, Brisbane's infrastructure must be resilient and serviceable in the face of severe weather and other unexpected events. Where we want to be Brisbane's infrastructure will continue to improve its current levels of service assisting the city to attract investment and sustain the export growth required to achieve the forecast employment growth and associated wealth potential. Strong alignment with both Queensland and Federal governments ensures that effective transport infrastructure is fully funded and implemented in a timely fashion. Journey to work and journey to shop and school times remain within acceptable limits to maintain a well-functioning city which is attractive to highly skilled workers. Strategy 6.2.1 Whole-of-government Infrastructure Co-ordination Ensure the timely delivery of infrastructure necessary to support the efficiency and competitiveness of the city's economic activities by contributing to infrastructure, and supporting local, Queensland and Federal government policy alignment across the South East Queensland region. Service 6.2.1.1 Improving Infrastructure to Reduce Congestion and Promote Growth The objective of this service is to assist the planning and co-ordination of infrastructure projects being delivered to support Brisbane's long term economic growth. This service will: provide secretariat and support services to the Lord Mayor's Infrastructure Council promote co-ordination and alignment with the Queensland Government and other Council programs in applying strategic economic principles and forecasts to evaluate future infrastructure needs articulated in the Brisbane Long Term Infrastructure Plan 2012-31, the Brisbane City Plan 2014 and Queensland Government infrastructure plans. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 382 - 423 - - 116 - Program 6 – Economic Development Outcome 6.3 A City of Many Skills Outcome description Ensuring Brisbane enterprises have ready access to a workforce of sufficient size that has the necessary capabilities to support business demand. Where we are now Movement of skilled workers to Brisbane is occurring through international and national migration to South East Queensland. As other cities and regions compete for a pool of skilled workers, it is important that Brisbane strengthens its national and international profile as an attractive city and dynamic economy offering a diverse range of employment opportunities. Where we want to be Brisbane will have a highly skilled labour force that is a major attractor of new business investment to the city. This will include recognised excellence in professional, technical and managerial occupations. These highly skilled workers will have chosen to live in Brisbane because of its exciting employment opportunities, its high amenity and attractive lifestyle. Brisbane has a highly effective transport network that enables workers to have choice and flexibility in where they work and live, thereby attracting appropriate levels and mixes of skilled workers. The increasing presence of globally successful companies in Brisbane raises the city's profile as a place that offers dynamic high quality employment opportunities which in turn continues to attract skilled workers to the city and the region. International students are attracted to Brisbane as they are appropriately supported with infrastructure, transport accessibility and a high-quality lifestyle. Strategy 6.3.1 A Desirable Place to Work and Study Identify opportunities for Brisbane to increase its attractiveness as a place which provides excellent employment choices, educational opportunities and the appropriate infrastructure to ensure ease of access to jobs and study locations. Service 6.3.1.1 Enhancing Brisbane's Skilled Workforce The objective of this service is to investigate and promote opportunities to enhance Brisbane as a desirable place to work and study. To assist Brisbane employers to access a skilled workforce, activities in this service include: investigations of key issues affecting skilled workers and students in Brisbane drawing on evidence-based research, the development of policies, advices and briefings on issues affecting the capacity of the city to attract and retain skilled workers Council's annual Civic Reception for International Students. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 404 - 433 - - 117 - Program 6 – Economic Development Outcome 6.4 Delivering World Class Economic Precincts Outcome description Support Brisbane's key high economic growth locations by facilitating the strategic planning and activation of these key precincts to maximise their potential for economic success. Where we are now The City Centre, comprising the Central Business District (CBD) and fringe (including Fortitude Valley, Spring Hill, Milton, South Brisbane and Woolloongabba) is an economic asset. It covers less than 1% of the surface area of Brisbane Local Government Area (LGA), contains 3% of Brisbane's population and yet accounts for 30% of Brisbane's economic output, 32% of employment and 15% of all businesses. A significant focus has been placed on renewing and activating Brisbane's key retail and entertainment precincts. The Queen Street Mall is Queensland's premier retail destination and activation of the space has increased to over 1000 events across the financial year attracting 26 million visitors a year. The Queen Street revitalisation project will create more pedestrian space and improve amenity prior to the G20 Leaders Summit. The previously redeveloped Chinatown Mall has been reinvigorated as a more pedestrian and retail friendly space while the enhanced Brunswick Street Mall will remain a mecca for live music and artistic expression, but also grow its daytime economic offering. Australia TradeCoast is one of Australia's fastest growing port precincts. Australia TradeCoast's capacity to expand, in close proximity to both air and sea port facilities and serving one of the fastest growing regions in Australia, makes it an attractive location for establishing and growing significant export industries. Where we want to be Brisbane's future success relies on our city being a vibrant, activated and cultural New World City. Business and economic growth will be optimised if our precincts continue to be vibrant and attract significant visitor numbers and promotion. Precincts such as Fortitude Valley and the Queen Street Mall will continue to grow as vibrant centres of activity, increasing cultural opportunities and attracting both visitors and residents. Precincts such as the CBD will become global centres of commerce with increasing international and multinational company representation attracted by good transport and communication networks, skilled workers and high amenity local services. Strategy 6.4.1 World Class City Centre Deliver a city centre that is clean, safe, well maintained and fit for purpose for a 24 hour economy. Service 6.4.1.1 City Centre Place Management The objective is to facilitate Council’s delivery of a world class city centre for business, visitors and community through integrated place management of the 24 hour economy. This service provides for a City Centre Place Manager to be a single point of responsibility for the co-ordination, integration and facilitation of the delivery of Council services, initiatives and major projects in Brisbane City Centre (including the CBD and Fortitude Valley). Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 169 - 161 - - 118 - Program 6 – Economic Development Projects Living Villages Development Levy Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 55 50 57 50 56 50 56 50 Strategy 6.4.2 Queen Street and Valley Malls Provide support for the Queen Street and Valley Malls, including marketing, promotion, operational Expense and capital improvements. Service 6.4.2.1 Queen Street Mall Operations The objective of this service is to operate and manage the Queen Street Mall with the goal of increasing the economic vitality and amenity of the Mall. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 6,183 11,207 5,805 11,188 Projects Queen Street Mall Vision Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,244 870 311 - - - Service 6.4.2.2 Queen Street Mall Activation and Marketing This service comprises Queen Street Mall promotions delivered by Brisbane Marketing. It includes brand and tactical advertising to position and promote the Brisbane CBD and Queen Street Mall, Australia's most successful pedestrian mall, as the main shopping and entertainment destinations in Brisbane. Colourful, vibrant entertainment daily such as emerging music of all genres will continue to support our brand as an Australia's New World City and provide a shopping and entertainment experience not found anywhere else. Events will be rolled out in 2014-15 to activate the precinct and attract residents and visitors. Previous successful campaigns including Christmas celebrations and the Farmers’ Markets in Reddacliff Place will be continued. Activities include the following: Queen Street Mall branding CBD marketing Activation of the Mall Christmas celebrations. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 5,193 - 4,834 - Service 6.4.2.3 Valley Malls Operations The object of this service is to promote, operate and manage the Valley Malls with the goal of increasing the economic vitality and amenity of this key economic precinct. Council will continue to provide a clean, safe and accessible mall to support over $1 billion in new development taking place in the local area. - 119 - Program 6 – Economic Development Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,083 1,822 961 2,065 Service 6.4.2.4 Valley Malls Activation and Marketing The objective of this service is to support marketing of the Valley Malls, including the 12-month program of multicultural festivals. The centrepiece of the marketing program is the Valley Fiesta which will continue to provide a platform for emerging live music artists and generate business for Valley traders. In recognition of the strong connection the Chinese people have with the Valley, Chinese New Year and Autumn Moon celebrations will continue to be funded from this service. These festivals will utilise the redeveloped Chinatown Mall which provides significantly more area for activation than was previously available. Malls Management will also oversee a regular entertainment program of live performances for the recently refurbished Brunswick Street and Chinatown Malls. To support the redevelopment of the Brunswick Street Mall, Council will focus on activation, especially of the daytime economic offering. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 495 236 607 - Outcome 6.5 Capturing Brisbane's Unique Window of Opportunity Outcome description Continue to capture Brisbane's unique window of opportunity for economic growth by promoting Brisbane locally, nationally and internationally as a place for business, investment and tourism. Where we are now Brisbane Marketing is implementing a marketing strategy to consolidate recognition of Brisbane as Australia's New World City and empower Brisbane businesses and residents to live and breathe this motto in everything they do. This serves to enhance the positioning of Brisbane as both a tourism and business destination. Brisbane businesses and residents also have access to free content about our city and its brand at www.brisbanemarketing.com.au. The site contains approximately 3000 images and videos to download for free to ensure that everyone in Brisbane has ownership of our city's image. In the meeting and conventions sector, Brisbane continues to face strong competition from other national and international venues but is exceeding expectations and is well positioned to continue to take advantage of opportunities with City Hall, the Brisbane Convention and Exhibition Centre (BCEC) and Royal International Convention Centre at the RNA Showgrounds all recognised as Brisbane’s leading convention venues. The Central Business District (CBD) is a dynamic and rapidly developing business and retail centre for the whole South East Queensland region, and is home to significant companies providing world class technology and business services to mining and resources companies operating nationally and globally. Where we want to be The effective integration of marketing and business development activity brands Brisbane nationally and internationally as the place to invest and grow by harnessing the benefits of the resource sector. Brisbane will expand its economic, social, cultural and intellectual achievement and be recognised as a diverse and attractive city to visit for both recreational and business purposes. Brisbane Marketing will continue to leverage the G20 through high profile activities, thought leadership forums and international campaigns and media activities. Students, businesses, researchers, innovators and entrepreneurs from all over the world will want to live, study and work here. Progress towards achieving this outcome is evidenced by strong commitment to the city by its businesses and residents and a strengthening of Brisbane's profile nationally and internationally. - 120 - Program 6 – Economic Development Strategy 6.5.1 Brisbane's Unique Window of Opportunity Encouraging economic growth by supporting local business and promoting Brisbane. Service 6.5.1.1 Implementing the Window of Opportunity Report Brisbane Marketing will continue to implement local, interstate and international campaigns to promote Brisbane as a place to do business and invest. The campaigns will be consistent with Brisbane's increasing global importance as an economic centre for resources and showcase the benefits of doing business in the city. By successfully harnessing Brisbane's unique window of economic opportunity Brisbane Marketing helps to create a sustainable and vibrant Brisbane economy. Brisbane Marketing will continue to attract, encourage, retain and facilitate business investment and create an investment friendly environment for organisations looking to establish a presence in the region. In particular, Brisbane Marketing will look to consolidate Brisbane's presence in Asia and promote Brisbane as the 2014 G20 city. Brisbane Marketing's Chief Digital Officer will lead the delivery of Digital Strategy projects and will continue to work with small and medium businesses to drive business use of digital technology and grow our economy. Brisbane Marketing will also continue to drive economic benefits for Brisbane businesses by leveraging major events and researching and bidding for new ones. Brisbane Marketing will position, package and promote major events as a core product offer for the city, attracting revenue from partners. This service also includes Brisbane Marketing's Convention Bureau. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 2,576 - 2,657 - Expense Revenue Projects Asia Pacific Screen Awards G20 Leveraging Unique Window of Opportunity - BNE Ambassadors Program Unique Window of Opportunity - Brisbane as Events Destination Unique Window of Opportunity - Brisbane in Asia Strategy Unique Window of Opportunity - Brissie Greeters Unique Window of Opportunity - Championing Brisbane Unique Window of Opportunity - Digital Strategy, Innovation and Entrepreneurship Unique Window of Opportunity - Enhancing Business Visitation Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 121 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,884 500 752 1,171 2,306 151 203 3,667 1,001 833 - 1,983 600 1,337 2,401 281 214 3,480 1,133 884 - 1,968 600 1,327 2,443 354 213 3,456 1,125 897 - 1,964 600 1,325 2,439 354 212 3,449 1,123 896 - Program 6 – Economic Development Unique Window of Opportunity - Facilitating Economic Growth Unique Window of Opportunity - Investment Attraction, Hotel Development and Global Resources Hub Capital Expense Revenue Capital Expense Revenue 1,001 1,920 - 1,133 2,189 - 1,125 2,145 - 1,123 2,141 - Service 6.5.1.2 City Marketing Support The objective of this service is to identify and assist the formulation of strategies which will contribute to Brisbane's growing international and national reputation as Australia's New World City. Activities in this service include policy development and strategic input to Brisbane Marketing, oversight of Brisbane Marketing activities, research and investigations into marketing opportunities and priorities, and measurement and monitoring of relevant performance indicators. An ongoing success is the delivery of census-based profiles of Brisbane suburbs. This online tool provides detailed and comprehensive information about who we are, how the city is changing and where we are going. It can be accessed through the Council's corporate website. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 371 - 405 - Expense Revenue Outcome 6.6 Export Market Development Outcome description Grow Brisbane's out-of-region exports to maintain living standards, incomes and employment growth. Where we are now Brisbane is a strong exporting economy and its future success as a prosperous city depends on continued export growth which generates the wealth and employment creation in the Brisbane economy. Brisbane's strongest exporting industries are in education, manufacturing, specialist business services and tourism. Manufacturing and specialist business services are particularly reliant for their continued competitiveness on the capacity of the local economy and infrastructure to keep business costs down. These include transport, land and regulatory imposts. Tourism and education services also derive significant benefit from effective promotion and profiling and assistance in connecting with external markets. Growing Brisbane's out-of-region exports is essential to maintain the high living standards, incomes and employment growth which have been projected for Brisbane to 2031. This Outcome contributes directly to the Brisbane Vision. Where we want to be By 2031, Brisbane will have strong export and investment links in high value knowledge industries across the AsiaPacific region. Brisbane will be recognised for its capabilities in mining technologies, advanced manufacturing, world class education and digital innovation. Strategy 6.6.1 Increasing High-value Exports Develop export industry clusters whose success is based on locational advantages (such as business costs and regulations, transport infrastructure and skilled workers) which secure their long term competitive advantage. - 122 - Program 6 – Economic Development Service 6.6.1.1 Facilitating the Growth of Export Industries The objective of this service is to research, investigate and implement strategic projects to support existing and new exporting industries in Brisbane. The service will have links with export-ready organisations in targeted sectors. Activities in this service include: researching and identifying strategic opportunities aligning Council strategies to ensure exporting businesses are supported working with external partners to deliver outcomes which will drive the growth of Brisbane's exporting industries. A key strategy in supporting Brisbane's exporting industries is Council's active participation in its Sister City relationships and in the Asia Pacific Cities Summit. Achieving this outcome will support Brisbane jobs, support significant investment in Brisbane by international students, their friends and families and support the efforts of Brisbane's tertiary institutions. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 161 - 147 - - 123 - Program 6 – Economic Development Total Project Expenditure Combined with Rolling Projects Project Asia Pacific Screen Awards Commercial Opportunities Team G20 Leveraging Living Villages Development Levy Queen Street Mall Vision Unique Window of Opportunity - BNE Ambassadors Program Unique Window of Opportunity - Brisbane as Events Destination Unique Window of Opportunity - Brisbane in Asia Strategy Unique Window of Opportunity - Brissie Greeters Unique Window of Opportunity - Championing Brisbane Unique Window of Opportunity - Digital Strategy, Innovation and Entrepreneurship Unique Window of Opportunity - Enhancing Brisbane's Economic Growth Unique Window of Opportunity - Enhancing Business Visitation Unique Window of Opportunity - Facilitating Economic Growth Unique Window of Opportunity - Investment Attraction, Hotel Development and Global Resources Hub TOTAL 2014-15 $000 1,884 490 752 55 1,244 1,171 2015-16 $000 1,983 500 57 311 1,337 2016-17 $000 1,968 500 56 1,327 2017-18 $000 1,964 500 56 1,325 2,306 2,401 2,443 2,439 151 281 354 354 203 3,667 214 3,480 213 3,456 212 3,449 1,001 1,133 1,125 1,123 917 927 922 921 833 884 897 896 1,001 1,133 1,125 1,123 1,920 2,189 2,145 2,141 17,595 16,830 16,531 16,503 - 124 - Program 7 – Customer Focus Customer Focus Program Goal Council will be a customer focused organisation that is "Dedicated to Customers: Everyone. Everywhere. Every time". Program Description As an enabling program, Customer Focus contributes to the achievement of the Brisbane Vision. The outcomes and services in this program enable and support Council to deliver services across all customer service channels. Growth in South East Queensland combined with rapidly changing technologies and increasing service standards have put pressures on Council to continue to deliver services in a cost effective way whilst remaining customer focused. The Customer Focus program is aligned to the Brisbane Vision goal of a smart and prosperous city and Council's Customer Focus Vision 2016. The Vision recognises the need to provide responsive, accessible and convenient customer service. As a result, customers' perspectives are considered in strategy design and implementation, and in product and service development and delivery. The program's objective is to support the development of the organisation’s values that are: • Getting things done: taking responsibility, resolving requests promptly and delivering on our promises • Value for money: delivering the right mix of customer service products and services • Passion for Brisbane: employees in every role and at every level of the organisation are energised and proud to serve customers • Respect for People: valuing customers equally and taking individual circumstances and preferences into account • Responsive customer service: being transparent to drive improved services and stronger customer confidence • Working together: one Council working together to provide seamless service to our customers • Courage to make a difference: recognising customers have strong voices and are key partners in the planning and decision making of the work we do. The program will continue to monitor and better understand customer satisfaction and actively address customer dissatisfaction by identifying persistent service problems and helping work units to address these. The program has corporate responsibility for: • achieving the Customer Focus Vision 2016 • setting customer service standards • commitments made in the Customer Charter • managing and providing guidance to the organisation on how to best meet customers' needs via Council's contact channels • guiding community engagement. Program Outcomes and Financial Summary Program Outcomes 7.1 - Engagement 7.2 - Service Delivery 7.3 - A Council Easy To Do Business With Anticipated Proposed Anticipated Proposed Anticipated Proposed 2013-14 2014-15 2013-14 2014-15 2013-14 2014-15 $000 $000 $000 $000 $000 $000 Expense 591 608 Revenue - - Capital - - 26,379 28,059 665 903 12,128 2,459 1,265 1,459 - - - - 28,235 30,125 665 903 12,128 2,459 - 125 - Program 7 – Customer Focus 2015-16 $000 2016-17 $000 2017-18 $000 489 539 568 Recurrent Operations Contracts Outcome 7.1 Engagement Outcome description Council will engage with its customers to better understand their needs. Council recognises the importance of engaging with both customers and the community to understand who they are, what they want and how they value Council's products and services. Where we are now Council regularly engages with the community to understand its needs. Through this program, Brisbane residents have access to opportunities to be informed, consulted and engaged on future directions for the city. Both targeted and general information is provided through a range of channels. Council provides various consultation opportunities for residents through Council's corporate website, digital mediums such as Facebook and Twitter, the Your City Your Say community reference panel and project-specific engagement. Through the Council website, consultation opportunities are provided via discussion forums, open surveys, blogs and short videos. Council has adopted a Community Engagement Policy that commits the organisation to meaningful engagement with the community on issues affecting the future of the city and on local issues that significantly impact the community. Where we want to be Engaging the community and customers will be an integral part of how Council does business. We will be a customer Council where all areas recognise that our customers are key partners in the planning, decision making and work we do. Information collected through community consultation and research will inform program planning, strategy development, product and service development and customer service delivery across the organisation. Brisbane residents will be informed, consulted and actively involved in issues facing the city. Council will provide more targeted information and community engagement opportunities for residents. More residents will choose to take up the range of opportunities provided by Council for them to be informed and to participate in setting directions for Brisbane's future. Council will provide clear and timely feedback to participants and the community on how their input influences its decision making. Engaging with the community will help them understand resource limits, the tough decisions that may need to be made and the mutual obligations of Council and the community. Customer research will provide an understanding of customers' needs in the design and delivery of projects, products and services. The program will assess both satisfaction with and the importance placed on services. This will assist Council to understand what is most critical to its customers across all segments. Strategy 7.1.1 Listen and Understand Maximise opportunities and choices for people to interact with Council, be informed about issues and engage in directions for the city. Service 7.1.1.1 Engagement in City Directions and Decisions The objective of this service is to provide residents with opportunities for engagement on issues affecting the city. To achieve this we will provide opportunities through Neighbourhood Planning and other projects and decisions that impact our customers. We will undertake engagement through both online and face-to-face forums as well as other activities to target groups. Residents will be engaged with Council and the direction of the city through Neighbourhood Planning, public meetings, Your City Your Say and Your Say Online initiatives, discrete projects that impact on community or where community input will add value to the outcome of the project. These provide opportunities for individuals and groups to have their say. - 126 - Program 7 – Customer Focus The key activities under this service include: • supporting Neighbourhood Planning with community engagement expertise • supporting engagement on the implementation of the Brisbane City Plan 2014, Brisbane Vision, other Council plans and strategies and major projects • co-ordinating organisational direction and strategy for community engagement • designing and developing additional initiatives and methods for obtaining and understanding community and customer perspectives • maintaining and enhancing Council's corporate engagement policy and guidelines. Ongoing training will continue to provide Council with staff skilled in community engagement planning and practices. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 591 - 608 - Outcome 7.2 Service Delivery Outcome description Provide multiple access points to Council to meet customer requirements and manage these contact points for the benefit of business and resident customers and Council. Where we are now Council currently provides multiple contact channels for customers with the primary contact being through mail, face to face, telephone and online, and an increasing number of customers contacting Council through social media. The phone and online channels provide a 24/7 service. Council offers a wide range of payment options, including through third-party providers. Customers report that Council responds well to their needs. The Contact Centre combines the operations of the Call Centre, the Regional Business Centre counters (as well as the Brisbane Square Customer Service Centre), searches and certificates, the correspondence team which manages mail, email and social media enquiries, and the Business Hotline team. Extensive research into customer contact preferences has found Council is doing well in providing appropriate ways for customers to make contact with Council. Furthermore, research shows that Council's Call Centre is highly praised and directly contributes to Council's brand and reputation. Our research tells us that customers are increasingly moving to self-service options. Online use is increasing as customers become more familiar with this channel and as the range of transactions and available information grows. Council provides a range of tailored online information packages through customer and product gateways on the corporate website. Council will continue to engage with residents in places and methods of convenience to them, this includes expanding of services to allow video calling. Following a number of years of high growth in volumes, online email response processes have been reviewed. Improvements, such as an automatic acknowledgement and changes to better manage both simple and complex online contacts, continue to be implemented. Customer research continues to show that the telephone is still a preferred method of contacting Council and identifies the increasing complexity of enquiries by telephone. Online usage research has been completed to understand how Council's residential and business customers want to interact online with Council. This will be used to help inform and shape Council's online service offerings. The Business Hotline, 133 BNE, provides Brisbane businesses with a 24/7 priority hotline as part of Council’s Call Centre to receive and manage all business-related enquiries to minimise response time and ensure high-level client management to Council's business customers. - 127 - Program 7 – Customer Focus Where we want to be As the external face of Council, the Contact Centre will continue to provide world class service. The recently completed implementation of the Customer Experience Transformation (CET) program capability will see the Contact Centre continue to be recognised as a leader in customer service excellence. Customers will find it easy and convenient to do business with Council. The organisation will deliver the right products and services, to the right customers, through the most appropriate channels. To do this, Council will involve customers in product development, packaging and review wherever possible. The program's research will continue to assess customers' channel preferences to better understand customer behaviour and how to best manage channel offers including investigation of a choice of channels for consistent information, services and facilities. Products and services provided to customers will be consistent, reliable and accurate across all channels, and will be provided in a cost-effective way that balances the needs of customers and the city. We will also maximize the benefits from this solution to improve customer service delivery consistently across channels. We will explore new opportunities across new channels and provide better targeted customer services through a greater understanding of our customers. Where appropriate, Council will partner with other spheres of government, South East Queensland councils and industry advocates to identify and implement initiatives to provide greater customer convenience. Strategy 7.2.1 Develop and Deliver Optimise the design, development and delivery of services to customers through multiple channels. Service 7.2.1.1 Customer Service Delivery The objective of this service is to support the Contact Centre, which includes the Call Centre, Regional Business Centre counters (as well as Brisbane Square Customer Service Centre), searches and certificates, the correspondence team which manages mail, email and social media enquiries; and the Business Hotline team. To achieve this we will provide the systems, people, processes and technology to support a world-class 24/7 call centre that meets the needs of residents, businesses and visitors. This will also support external customer correspondence, report problems SMS and MMS responses, as well as after-hours emergency calls from other local authorities and utilities. The Contact Centre will also respond to customer contact initiated via social media. Regional Business Centre counters (as well as the Brisbane Square Customer Service Centre) will continue to provide a broad range of face-to-face transactions and services for businesses and residents. Council will continue to provide a range of ways for customer to pay their Council bills including self-service options and through external agencies such as Australia Post. This service will uphold the service delivery promises made in Brisbane's Customer Charter. Active citizen awards will offer monthly prizes to residents who report maintenance issues in the suburbs. These residents help Council to deliver better suburban amenity by being our 'eyes in the suburbs'. The Business Hotline, 133 BNE, provides Brisbane businesses with a 24/7 priority hotline as part of Council's Call Centre to receive and manage all business-related enquiries to minimise response time and ensure high-level client management to Brisbane business. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 17,437 665 21,251 903 Projects Eyes in the Suburbs Capital Expense Revenue - 128 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 157 - 178 - 182 - 193 - Program 7 – Customer Focus Unique Window of Opportunity - Business Hotline Capital Expense Revenue 1,267 - 1,296 - 1,327 - 1,398 - Service 7.2.1.2 Customer Service Solutions The Customer Relationship Management (CRM) system will provide more information about Council's customer segments and will provide the basis for further understanding the products or services that could be developed to address customers' needs. The CET program has enabled more responsive services to be developed at a lower cost and will provide Council work units with more flexible solutions to meet their needs. The Customer Integration Project is a people, process and technology program which builds on the CRM platform, extending use through business units outside the Contact Centre. The project will support the Customer Contact Principles by taking an end-to-end approach to the operation of Council’s customer service. The objective of this service is to maintain and develop cost effective solutions for the delivery of Council products and services delivered to customers. To achieve this, we will continue to manage growth in customer contacts to provide a cost effective service whilst offering choice in communication channels and providing consistent, timely and easy-to-understand information across all channels. The volume of email traffic continues to rise. The program will continue to respond to customer demand and increase the number of online transactions that can be actioned through the corporate website and online channels. Provision of simple information and service requests via the internet is more cost effective for customer service. This service will continue to work across Council to deliver customer focused and innovative online solutions to help programs meet their customer and community needs. This service will continue to scrutinise the information, products and services Council offers through its channels to ensure customer needs are reflected, and it will continue to make recommendations for improvements where required. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 7,043 - 5,384 - Projects Customer Integration Project Maintain SDE Environment Online Customer Webchat Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,999 120 340 - 1,380 309 - 2,029 254 - 254 - Outcome 7.3 A Council Easy To Do Business With Outcome description To achieve our Customer Focus Vision by developing across Council customer focused processes and a customer focus culture aligned to customer needs and expectations. Where we are now This program helps build a customer focused culture across Council to support the achievement of the Brisbane Vision and the Customer Focus Vision. - 129 - Program 7 – Customer Focus Research is conducted to better understand customers' needs, to identify how to deliver services more effectively and efficiently, and to determine how well Council has delivered services and information. Council works towards a clearer understanding of product and service delivery requirements by identifying key customer groups, evaluating the needs of these customers and balancing those needs with Council's own business requirements and capabilities. As an outcome of this customer consultation, the program develops strategies, guidelines, tools and methodologies to support the organisation. These include learning and development workshops, which build customer focus capability within the organisation. The program also provides specialist support to other areas of Council to: • assist their understanding of customers • address sources of customer dissatisfaction • tailor services to achieve a balance between customer needs and best value for Council • empower staff to proactively manage customer expectations • manage the complexity of our organisation and streamline the underlying processes. The Brisbane Customer Charter documents Council's commitments, values and service standards and communicates clearly what customers can expect from Council. Where we want to be Our Customer Focus Vision for the organisation is to be "Dedicated to Customers: Everyone. Everywhere. Every time". There will be no wrong door to Council. As One Council, all employees will understand that their role is to resolve the issue or refer the customer to someone who can. We will have strong partnerships, communication and co-ordination within and between divisions and business units to provide better outcomes for customers. Strategy 7.3.1 Understand and Improve Develop customer focused processes and a customer focus culture within the organisation aligned to customer needs and expectations. Service 7.3.1.1 Understand Customers The objective of this service is to better understand customer needs, preferences and expectations, including drivers of satisfaction and dissatisfaction. We will be a Council that values customers equally and takes individual circumstances and preferences into account. Our customer research will inform planning, design and delivery of services. Key activities of this service include: • undertaking corporate customer research to measure customer satisfaction with service provision and channels and other indicators of program performance • analysing results to recommend priorities for improvement • using results to inform other work within the program • undertaking research to support specific customer focus improvement initiatives • collecting and analysing data to determine customer service trends • measuring performance to ensure service delivery targets are met • reporting results to the organisation. Key initiatives include undertaking targeted research across channels and services to expand our understanding of customer experience, expectations and needs. The program will continue to work to develop partnerships to identify, research and address issues impacting customer satisfaction. Anticipated Proposed Operating Expense Revenue 2013-14 $000 2014-15 $000 255 - 262 - Service 7.3.1.2 Customer Focus Culture The objective of this service is to provide assistance to the organisation to be a Council dedicated to serving customers. Employees in every role and at every level of the organisation are energised and proud to serve customers. - 130 - Program 7 – Customer Focus To achieve this, we will promote proactive customer focused behaviours and build capability within Council. This service: • will educate and provide tools and methodologies to all of Council to develop a customer focus culture • will work with areas of Council to develop strategies that balance Council needs with those of our customers • works to review services offered by work units to streamline processes to provide seamless service to our customers • assists work units to enhance satisfaction with both internal and external customers • is responsible for developing strategies to achieve the Customer Focus Vision. Key activities under this service include: • • • • • • delivering the customer focused learning and development program identifying, analysing and prioritising areas of customer dissatisfaction and customer focus issues for action and engaging stakeholder groups for improvement facilitating options for improved customer and business solutions facilitating the implementation of customer focus initiatives throughout Council developing, reviewing and refreshing Channel Management strategies delivering initiatives to support channel migration. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,011 - 1,196 - - 131 - Program 7 – Customer Focus Total Project Expenditure Combined with Rolling Projects Project Customer Integration Project Eyes in the Suburbs Maintain SDE Environment Online Customer Webchat Unique Window of Opportunity - Business Hotline TOTAL 2014-15 $000 1,999 157 120 340 1,267 2015-16 $000 1,380 178 309 1,296 2016-17 $000 2,029 182 254 1,327 2017-18 $000 193 254 1,398 3,883 3,163 3,792 1,845 - 132 - Program 8 – City Governance City Governance Program Goal City Governance is open, transparent and delivers value for money community outcomes through strategic planning, risk management, information services and sound financial management. The community is engaged in, and all of Council's plans are directed at, achieving the Brisbane Vision. Council is an employer of choice. Council's people are enthusiastic, well trained, appropriately resourced and dedicated to a better Brisbane. Program Description Consistent with legislative requirements, Council's governance practices deliver transparency and accountability to ensure responsible management of public resources, efficient delivery of services and sustainable development and administration. Council's Annual Plan and Budget is directed at achieving Corporate Plan objectives and through these, contributing to the achievement of the Brisbane Vision. The program will maintain and improve the capabilities of Council's people, its processes, systems and communication. Since last year’s budget restatement, this program has changed because of Council’s best practice reporting model and shared costs are now distributed through to programs and services. The City Governance program provides for effective city governance by: providing transparent, accountable and responsive city management enabling community involvement in city governance communicating widely and accessibly partnering with local, Queensland, Australian and international governments and businesses ensuring Council's plans contribute to achieving the Brisbane Vision targets and aspirations, deliver the Corporate Plan objectives for the community and address emerging issues for the city providing information and communication technology solutions that support improved business functions developing a flexible, adaptive and future focused organisation whose people have the commitment and the capability necessary to deliver cost effective community and customer services planning, organising, co-ordinating and implementing measures to mitigate, prevent, prepare for, respond to and recover from disasters in the Brisbane area supporting efficient operations and enhanced standards of service by all areas of Council. Brisbane City Council demonstrates best governance practice in local government through its: emphasis on increasing the effectiveness and efficiency of operations effective local laws election processes community research planning and performance reporting community participation in decision making through public access to Council meetings, committee meetings, Lord Mayor and Civic Cabinet Listens forums as well as the Lord Mayor's Youth Advisory Council meetings value for money procurement processes cost effective management of legal matters strong budget and financial management centre led management of information and communication technology responsible stewardship of community assets and effective asset management centre led communication of Council's initiatives, priorities and plans effective risk management and continuity planning. - 133 - Program 8 – City Governance Program Outcomes and Financial Summary Program Outcomes 8.1 - Civic Administration and Support 8.2 - Regional and International Activities Anticipated Proposed Anticipated Proposed Anticipated Proposed 2013-14 2014-15 2013-14 2014-15 2013-14 2014-15 $000 $000 $000 $000 $000 $000 Expense 28,857 28,657 Revenue 109 112 Capital - - 426 494 - - 133,217 1,129,639 1,021,742 2,014 8,937 4,420 4,330 8.3 - Strong and Responsible Financial Management 226,921 8.4 - Value for Money Support Services 21,455 10,507 10,027 5,486 128,393 24,268 3,830 2,006 - - - 100 8.6 – ICT – Information and Communications Technology 11,040 9,604 1,145 656 8,765 6,438 8.7 – Disaster Response and Recovery 3,741 3,858 - - - - 192,179 1,141,346 1,028,490 139,172 39,743 8.5 – Corporate Communication 300,264 2015-16 $000 2016-17 $000 2017-18 $000 22,768 23,337 23,921 Recurrent Operations Contracts Outcome 8.1 Civic Administration and Support Outcome description Deliver effective and open government through legislation, support for elected representatives and community participation in transparent, fair and accessible elections. Where we are now Council's elected members comprise of the Lord Mayor and 26 Councillors (including Committee Chairmen). Under the City of Brisbane Act 2010, the Lord Mayor has the power to formulate general policies concerning the governance of the city. The Lord Mayor shall also be responsible to Council for the control of the workings and business of Council and for implementing policies adopted by Council. Each year in June, the Lord Mayor presents a budget to Council for adoption. Council ensures the statutory processes of local government and public administration are carried out efficiently and transparently. Where we want to be Council provides open, effective, accountable, democratic governance policies, processes and practices as well as effective legislative frameworks. Information and governance processes are open and accessible. Council ensures community participation and optimum value for money in its governance and decision making processes. Council continually updates legislation so that it remains relevant and reflects community concerns, and works to make Council rules and procedures easy for everyone to understand. - 134 - Program 8 – City Governance Strategy 8.1.1 Support for Elected Representatives Facilitate good government in the interest of the people of Brisbane through Councillor representation Service 8.1.1.1 Support for Elected Representatives This service: ensures operation of 26 Ward Offices and seven Chairmen's Offices with accountability structures that ensure public money is used to benefit the community provides administrative support and salaries for elected representatives ensures a high level of accountability in the expenditure of funds by elected representatives provides administrative and event support to the Lord Mayor's Community Trust operates a public register of paid expenses for the Lord Mayor, Committee Chairmen and the Leader of the Opposition ensures that the salaries and allowances of the Lord Mayor, all Committee Chairmen and the Leader of the Opposition are published in the Annual Report reports costs (including travel costs) associated with the Lord Mayor's Office and Civic Cabinet actions Lord Mayoral correspondence provides administrative support to Council and Standing Committee meetings and ensures all decisions comply with relevant legislation, policies and conventions provides accurate advice and assistance on procedural matters to Councillors, staff and members of the public ensures open and transparent government by coordinating the production of Hansard style reporting for Council meetings. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 25,477 - 25,240 - Projects ACT Upgrade - Ward Office Rollout Administer Elections Electronic Meeting Paper Distribution Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 96 30 - 141 5,783 - 108 - 109 - Service 8.1.1.2 Community Involvement This service: co-ordinates and manages community involvement initiatives such as the Lord Mayor and Civic Cabinet Listens forums held across Brisbane conducts Lord Mayor's Youth Advisory Council meetings to advise the Lord Mayor on youth issues in Brisbane responds to correspondence generated through various community meetings and prepares responses and briefs to issues raised manages the Lord Mayor's Multicultural Round Table program of projects and events with emphasis on initiatives that deliver economic outcomes from multicultural businesses and to promote Brisbane as a multicultural, inclusive and safe city locally, nationally and internationally conducts one welcome function for refugees each year co-ordinates and stages civic functions, events and receptions including hospitality for major ceremonial and community events and activities (such as Freedom of Entry to the City ceremonies, Keys to the City presentations, Official Dignitaries Visits Program, citizenship ceremonies and other major community events). - 135 - Program 8 – City Governance Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,700 - 1,490 - Strategy 8.1.2 Local Laws Maintenance Facilitate the interests of Brisbane by developing responsive local laws and lobbying for effective legislation. Service 8.1.2.1 Legislative and Regulatory Initiatives This service develops and maintains Council's local laws and influences new legislation proposed by the Queensland and Federal governments to meet community and Council needs. Activities include: co-ordinating and preparing new legislation for improved effectiveness providing advice to Council on potential impacts of legislation writing and co-ordinating Council's submissions to the Queensland and Federal governments on legislation, policy or discussion papers monitoring and reviewing local laws and supporting policies and processes maintaining and reviewing Council's register of administrative arrangements (delegations, appointments and authorisations) monitoring and aligning Council's regulatory documentation for improved effectiveness operating the Office of Disputes Commissioner facilitating open governance and compliance with the City of Brisbane Act 2010 and the City of Brisbane Regulation 2012, the Right To Information Act 2009 and the Information Privacy Act 2009 operating a statutory complaints process to resolve complaints by affected persons about administrative actions of Council or alleged misconduct or inappropriate conduct by Councillors preparing submissions to the Queensland Government for necessary changes to legislation to reflect the changing nature of the governance and the environment in Brisbane. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 1,556 109 1,800 112 Outcome 8.2 Regional and International Activities Outcome description Advance the community's interests by developing and maintaining strong regional and international relationships that offer economic development opportunities. Where we are now Council works with other government bodies and maintains an active and prominent role in a large number of regional, statewide and national working groups such as Council of Mayors (SEQ), the Regional Planning Committee for South East Queensland, the Council of Capital City Lord Mayors (CCCLM) and represents the interests of the City of Brisbane in decisions made by these organisations and by the Queensland and Australian governments. As part of this advocacy work, Council assists with the identification of priorities, issues and processes to resolve issues faced by South East Queensland councils and other Australian capital cities. These issues fall under the priorities of strategic planning, economic development, infrastructure, transport and environment. Council also contributes to regional programs to continually improve services such as development assessment. In the international arena, Brisbane has formal Sister City relationships in the Asia Pacific region and the Middle East, partnerships with other cities and affiliations with organisations around the world. These relationships support regional economic growth and capacity building through mutually beneficial business, cultural and exchange programs and activities. Council manages the Asia Pacific Cities Summit (APCS) Secretariat and alternates with other Asia Pacific cities as host of the biennial Asia Pacific Cities Summit series. - 136 - Program 8 – City Governance Where we want to be Council will continue to build alliances that maximise opportunities to influence policies and decisions important to the future of Brisbane and the region. Council will advance the community's interests by developing and maintaining strong regional and international relationships that offer economic development opportunities. Council believes in the economic and cultural benefits of Sister City relationships. Council will achieve these benefits with the support and assistance of our locally based international communities and through improved coordination and co-operation with key stakeholders including Brisbane Marketing, Austrade and the Queensland Government. Council will continue to support international staff exchanges that contribute to innovation within Council, Brisbane's economic development and the development of a global workforce. Strategy 8.2.1 Building Networks and Alliances Develop international networks and build alliances that influence government business decisions and support the interests of the Brisbane business community. Service 8.2.1.1 Regional and International Initiatives This service supports Council's involvement in networks and alliances such as the Council of Capital City Lord Mayors (CCCLM), Regional Planning Committee, Local Government Association of Queensland, Australian Local Government Association, Council of Mayors (SEQ) and SEQ Councils CEOs' Forum. The service will implement a program to improve the profile and standing of the City of Brisbane locally, nationally and internationally. The program will incorporate quantitative measures of success. Activities within this service include: developing and maintaining relationships with Sister Cities and liaising closely with Brisbane Marketing and relevant Council divisions to identify business opportunities for Brisbane companies providing the secretariat function for the Asia Pacific Cities Summit (APCS) and preparing for the 2015 event in Brisbane co-ordinating international activities with stakeholders including staff exchanges and secondments and arrangements for visiting international dignitaries co-ordinating and implementing regional initiatives in collaboration with the Council of Mayors (SEQ) and the SEQ Councils' CEOs' Forum observing Sister City links. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 2,326 - 2,774 - Projects Asia Pacific Cities Biennial Summit CCCLM Executive Directorate Canberra Council of Mayors SEQ Executive Directorate Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 137 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 427 494 494 635 - 720 516 516 680 - 330 512 512 715 - 470 513 513 717 - Program 8 – City Governance Outcome 8.3 Strong and Responsible Financial Management Outcome description Provide sound financial management and planning to deliver community services, infrastructure and leadership that will support Council to achieve the Brisbane Vision. Where we are now Brisbane City Council has a responsibility to manage its finances effectively in the best interests of its ratepayers. It also has the responsibility to ensure its financial management, planning and reporting practices meet the requirements of legislation, including the City of Brisbane Act 2010 and City of Brisbane Regulation 2012. Council has adopted the Brisbane Vision as its long term plan for the city. It has adopted a medium term Corporate Plan and a Long Term Asset Management Plan. The aspirations and targets of the Brisbane Vision, and the medium term objectives of the Corporate Plan, are integrated in Council's planning and performance reporting and financial management. Council delivers value for money for ratepayers by keeping average net rates bills among the lowest in the region. This is despite the fact that Council provides funding for services, such as buses and ferries, that are not provided by other Councils. Council continues to strengthen its financial management and planning. Responsible and effective financial management and planning will ensure that Council can continue to deliver best community value from its investments in community services and infrastructure assets. Where we want to be Council will continue to improve its financial management and planning capabilities, structures, processes and systems to ensure Council achieves optimum performance and provides the best possible funding solutions. This outcome will ensure: best practice management and performance of our assets Council receives value for money and optimises return on investment our properties and facilities are managed to best practice standards aligned plans deliver community services efficiently and effectively. Council will continue to work to obtain efficiency savings through ongoing review of Council's processes, practices and procedures. Council will also continue to identify and deliver efficiencies and savings in the management and delivery of Council operations and services to ensure more frontline services are delivered for ratepayers. Strategy 8.3.1 Planning and Managing Finances Ensure Council has the capability to plan and manage its finances effectively. Service 8.3.1.1 Financial Management and Planning The objective of this service is to provide strategic advice and deliver financial, planning and reporting services to the Lord Mayor, Civic Cabinet and Council. Co-ordinating Council's budget processes includes but is not limited to: annual budget development in-year budget reviews fees and charges co-ordinating development of rates policy co-ordinating Grants and Subsidies modelling the short, medium and long term financial position of Council to ensure financial sustainability developing strategies to address emerging issues with the potential to affect Council's financial stability Co-ordinating planning and reporting includes but is not limited to: improving planning capability, processes and systems maintaining the alignment of the Annual Plan and Budget with the Corporate Plan and the Brisbane Vision Corporate Plan development - 138 - Program 8 – City Governance Annual Plan development Annual Report development statutory reporting to Council on financial and non-financial performance. Providing treasury, financial risk management, corporate advisory and financial analysis services for the whole of Council includes but is not limited to: investment and portfolio management of surplus funds to generate interest earnings portfolio funding through borrowings and other forms of credit to minimise interest expense hedging of financial market risk, including exposures to interest rates, foreign exchange and commodity and energy prices (where applicable) to reduce price volatility cashflow management to meet Council's financial obligations in a timely manner at least cost budget and accounting management of treasury services to ensure accurate financial information management of banking contractual arrangements to ensure effective payment mechanism operations at competitive rates credit review processes in order to deliver the most effective statement of Council's future financial outcome financial risk management services at a management, policy and operational level corporate advisory and financial analysis services. This service also provides financial support to and receives dividends from Council’s controlled entities including the City of Brisbane Investment Corporation. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 77,764 250,090 87,879 210,660 Strategy 8.3.2 Strong Financial Management Ensure Council has strong financial and fiscal management. Service 8.3.2.1 Management of Financial Systems and Processes The objective of this service is to continuously improve the effectiveness of financial management and support the Chief Financial Officer by reporting and advising on financial performance. The key activities under this service include: providing and developing effective financial management including: • financial reports that meet Council's audit standards and legislative requirements • financial policies, practices and processes that meet Council's reporting and business requirements • effective taxation advice • ensuring Council meets taxation compliance requirements • identifying opportunities to improve the efficiency of financial processes providing effective revenue management including: • policies, practices and processes for effective revenue management • effective processes for the accurate billing and collection of revenue from the rating process • providing current advice to Lord Mayor and Civic Cabinet on processes and organisational improvements for the benefit of the ratepayers • financial relief for the struggling ratepayers through the Independent Rates Review Tribunal supporting National Competition Policy implementation including: • public benefit assessment co-ordination and liaison with Queensland Government regarding legislative development in National Competition Policy (NCP) matters • governance structures to ensure that Council complies with NCP. The average net rate increase (expressed as a percentage) for existing properties between 2013-14 and 201415 is 3.85% (excluding discounts and rebates). Including the growth of new properties in the city, the total value of the change in the rates and utilities revenue is 5.15%. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 115,220 869,374 12,487 796,489 - 139 - Program 8 – City Governance Strategy 8.3.3 Asset Management Improve management and performance of Council's physical assets and information. Continue to pursue an integrated approach to asset management across all programs. Service 8.3.3.1 Property Management Activity in this service includes: co-ordination of land management issues relating to Council's land holdings including title, ownership and management in use application of Council's asset risk management practices relating to land and buildings continually reviewing total asset management principles and Council's property holdings, to ensure that surplus or underutilised property is either disposed of, or put to more effective use, and to maximise returns for the ratepayers of Brisbane using best practice commercial assessment and feasibility analysis principles delivery of corporate accommodation and facilities development projects, including the Annual Corporate Accommodation Program (CAP) lease and tenancy management of Council's land, commercial and industrial buildings, telecommunication sites and residential real estate portfolios management of Council's real estate portfolio for commercial return management of the assigned built environment, particularly relating to maintenance and ecologically sustainable development initiatives legislative and statutory compliance matters relating to assigned corporate real estate land and facilities such as environmental and heritage management and workplace health and safety acquisition of land in accordance with program requirements management of corporate property service contracts relating to cleaning, security and other building services maintenance of the Queen Street and Valley Malls. Council's aim is to deliver and manage a corporate real estate portfolio which can be benchmarked against industry standards. In 2014-15, Council will: continue the optimisation of underutilised land and assets, as well as consolidating and rationalising the property portfolio to ensure best use of commercial and industrial space continue to review and improve service delivery options for property management and maintenance. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 33,052 8,997 31,227 9,825 Projects Asbestos Removal - Corporate Real Estate Consolidation of Field Services Group Depots Corporate Accommodation Schedule Corporate Real Estate - Priority Repair Ferries Terminals Wharves Moorings and Bridges Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 140 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 354 2 1,000 516 3,296 43 216 369 4 3,500 800 567 1,535 23 223 297 4 524 2,045 25 230 373 5 534 1,813 24 238 Program 8 – City Governance New North RBC Design and Fitout Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Old Wynnum State School Development Security Master Plan - Outcomes TradeCoast Land JV 500 3,787 463 4,250 297 303 303 1,500 303 303 1,500 303 303 303 303 Outcome 8.4 Value for Money Support Services Outcome description Council responsibly manages ratepayers' money expended in its businesses, and this outcome provides effective, value for money transactional and operational services essential for program delivery including procurement, organisational, risk management, legal and human resources support. Where we are now Council has implemented a range of strategies to provide cost efficient and effective support services with a strong focus on project delivery and outcomes. Where we want to be Council into the future will continue to: deliver outcomes cost effectively support decision making with high quality and timely information ensure resources are prioritised to delivery of community outcomes and services and to achieving the objectives of the Corporate Plan work together to improve the city's economic prosperity and create value for customers and the community have a highly skilled, capable and effective workforce realise the benefits of business improvement initiatives. Strategy 8.4.1 Effective Support Services to Enhance Council Business Ensure an outcome and delivery led response to providing support services. Service 8.4.1.1 Enhancing Council Project Delivery Procurement functions in this service include but are not limited to: ensuring value for money, the highest standard of probity and accountability in the procurement process and publishing all tenders and results of tendering on the internet maintaining Corporate Procurement Arrangements and best practice management of procurement social procurement initiatives to increase the capacity of local social enterprises to meet demands sustainably providing fleet management planning, acquisition, reporting and disposal services. Best practice risk management functions in this service include but are not limited to: managing and updating risk profiles at a corporate level providing financial risk management strategies including control practices maintaining an insurance program to protect Council from adverse financial consequences of accidents, damage and loss delivering, proactive fraud prevention and misconduct investigation functions. Brisbane City Legal Practice (BCLP) functions in this service include but are not limited to: a comprehensive range of cost efficient legal services managing cost effective, external legal services for Council, where required developing the capability of Council staff in basic legal concepts and issues, where appropriate. - 141 - Program 8 – City Governance Support Services Centre functions provided in this service include but are not limited to: financial services including accounting, rates and revenue management employee services including payroll, recruitment and capability development supplier services including procurement and logistics for goods and services. Functions within this service to ensure Council remains a responsible and attractive employer include but are not limited to: review and the modernisation of industrial awards improved workforce planning processes to identify and address current and future capacity and capability requirements to develop a cost effective workforce implementation of Zero Harm strategy and support for the Equity and Diversity agenda attracting, developing and retaining talented motivated employees through the implementation of the talent management strategy. Organisational management services are also provided for within this service. This includes developing, implementing and continually reviewing corporate policies to ensure a strong focus on best practice governance, accountability and performance issues. This involves fit for purpose and value for money community and employee research, communicating the organisations strategic direction to maintain an effective culture and transformational change programs including the currently underway Business and Systems Efficiency (BaSE) Program. BaSE is a business led transformational change program that seeks to deliver value for money for Brisbane ratepayers by combining 62 outdated and unsupported ICT systems into one. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 17,865 9,648 60 1,896 2014-15 $000 Projects Business and Systems Efficiency Program Employment Programs Fleet Product Group Acquisition G20 Coordination Unit G20 Operations Securing 2026 Capital Sourcing Program Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 142 - 2015-16 $000 2016-17 $000 2017-18 $000 38,198 13,000 2,128 4,258 4,133 2,975 3,049 215 217 40 41 16,070 16,600 17,100 17,447 277 3,375 3,375 -30,000 -30,000 -30,000 -30,000 408 407 406 416 - Program 8 – City Governance Outcome 8.5 Corporate Communication Outcome description Council's communication is strategically aligned with its organisational goals, objectives and priorities and delivers maximum impact and value for both the community and Council. Where we are now Council's communication has focused on supporting Council's services by providing clear and relevant information to the community. This has included creating formal standards and centralised management processes to increase Council's brand consistency and long-term brand equity. A centre led communication function ensures communication services across the organisation are integrated, consistent and delivered in a cost effective way. The outcome: manages and provides strategic advice on Council's internal communication and CEO communication provides communications advice, design and editing services, project management and administration services to programs and divisions produces and distributes key corporate publications such as the Corporate Plan and Annual Report manages Council's corporate media relations activity and strategy delivers internal communication that supports external communication, the organisation's capability development and employees as they work to achieve corporate objectives manages and administers Council's digital communication including social media channels, production of corporate internet presences and intranet manages and drives Council's focus on creating accessible and Culturally and Linguistically Diverse (CALD) communications. Where we want to be Council will continue to reap the benefits of centre led communication, gaining greater efficiencies and better return on investment. Strategy 8.5.1 Effective Communication Deliver effective community and employee communications. Service 8.5.1.1 Communicating Effectively to the Community and Employees Centre led communication ensures communication services across the organisation are integrated and consistent. The activities of this service include but are not limited to: development of communication strategies for Council's services, facilities and products production of creative collateral to support execution of these strategies management of Council sponsorships and leverage of sponsorships to achieve maximum impact and return on investment for ratepayers corporate media relations activity, media strategy, media monitoring and issues based communication corporate website ownership and incorporation of digital communication strategy into campaigns evaluation of effectiveness of campaigns and communication activities production and distribution of Council's "Living in Brisbane" and “Business in Brisbane” publications corporate website ownership and content production administration and governance of social media channels (Twitter, Facebook, Pinterest, Instagram, Foursquare, Tumblr, etc) intranet administration and governance administration of open data ensuring Council meets its online accessibility requirements. The service also provides support and strategic advice across the organisation in support of communication regarding projects and initiatives. - 143 - Program 8 – City Governance Projects Living in Brisbane Publication Business in Brisbane Publication EKKA Enhanced Customer Communication Online Forms Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 1,167 96 127 100 416 200 - 1,196 63 130 217 204 - 1,223 65 135 50 150 209 - 1,222 67 150 214 - Outcome 8.6 ICT – Information and Communications Technology Outcome description Utilise information and communications technology (ICT) effectively to improve business functions and deliver benefits to the community. Where we are now Council's activities and services are supported and enabled by efficient, flexible and innovative ICT services and rapid response to the organisation's needs. Council's ICT Strategic Plan recognises the key role ICT plays in supporting Council's transformational change agenda and supports the focus on upgrading Council's overall ICT capability. Council is re-engaging with the industry sector through procurement and data sharing. This outcome contributes to technology solutions that deliver benefits to Council and to the community, including delivery of: an upgrade to Council’s eBimap system providing customers with access to geospatial information maintained by Council to support improved planning and development in the city modern and reliable technology and tools including: an upgrade to Council’s telephony system to a faster, more agile solution; up-to-date Information Security tools and an upgrade to Council’s email system, to provide improved services to Brisbane residents an integrated project management tool, providing improved financial reporting and resource management capability for projects in Council adopting a new technology innovation framework to identify opportunities for Council to deliver smarter services to Brisbane businesses and ratepayers through technology. Where we want to be ICT in Council will continue to focus on ensuring that delivery of information and technology services effectively support Council’s business requirements and are valued by our colleagues and customers. ICT plays a critical role in ensuring Council is well placed to deliver the Brisbane Vision. Council's successful transformation will be enabled by the ICT Strategic Plan's focus on: customer service - delivering relevant customer focused services, technologies and information to improve Council's services to customers and meet the demands of a New World City business efficiency - providing integrated information through redesigned business processes which maximise the opportunities and efficiencies offered by transformational technologies ICT leadership and capability - providing ICT leadership to meet Council's information and business needs through an innovative, customer focused ICT organisation and modern, scalable, agile technology which can respond to emerging challenges. There will be an ongoing focus in ensuring Council receives the anticipated benefits from the upgraded ICT capability, through effective service management and adoption of a more responsive, customer focused approach. - 144 - Program 8 – City Governance Strategy 8.6.1 Information Driven Organisation Council utilises its information assets and harnesses technology to deliver business advantage for the benefit of the city. Service 8.6.1.1 Optimise Organisational ICT Effectiveness The ICT service will mature its transformational capability, ensuring Council is continually provided with modern, reliable technology and tools and information that effectively support the needs of our flexible and mobile workforce. A continued focus will also be on utilising ICT service options that are considered to be best value to Council and the Brisbane community. Operating Expense Revenue Anticipated 2013-14 $000 Proposed 2014-15 $000 400 630 546 656 Projects Business Continuity Project Capacity and Resource Planning CityDocs - Document Management System Desktop Strategy Implementation eBimap Upgrade End to End Business Reporting ICT Services FloodWise Information System Infrastructure Management Program - Network and Fibre Infrastructure Management Program - Server and Storage Infrastructure Management Program - Software Messaging Implementation One Council Workflow Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 145 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 100 115 46 30 250 40 486 105 146 1,154 1,374 4,041 2,472 1,120 1,153 19 - 128 46 1,125 40 40 486 105 144 1,070 916 3,335 2,279 822 1,551 100 20 - 132 46 1,124 40 40 648 105 143 1,839 1,223 2,037 1,857 3,207 1,648 300 1,448 564 63 - 146 51 500 30 190 40 707 105 157 3,338 3,536 1,065 883 1,729 - Program 8 – City Governance Open Data Security Improvement Program SOA Rollout Teleworking and Remote Depot Desktop Performance Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue 150 1,039 651 797 29 180 - 700 327 752 - 1,150 609 1,100 300 555 - 1,150 734 1,100 - Outcome 8.7 Disaster Response and Recovery Outcome description Council plans, organises, co-ordinates and implements measures to prepare for, respond to, and recover from, disasters in the Brisbane area. It has first-hand knowledge and understanding of social, economic, infrastructure and environmental issues within the Brisbane community and supports the community when responding to, and recovering from, both natural and man-made disasters. This outcome contributes to the Brisbane Vision goal of a friendly, safe city. Where we are now This outcome is responsible for developing and maintaining an effective level of capability and capacity within Council to prevent, prepare, respond and recover from major disaster events. Council has a disaster response capability and a local disaster management plan compliant with the Queensland Government's Disaster Management Act 2003. Council's disaster management arrangements are based on a comprehensive and integrated all hazards, all risks, multi-agency and community focused approach. Council's endorsed Brisbane Incident Management System (BIMS) is the strategic framework for incident management that underpins Council's co-ordinated approach to responding to, and recovering from, a major disaster or event. Under BIMS, Council maintains a Local Disaster Management Group (LDMG), a Local Disaster Coordination Centre (LDCC) and Regional Incident Management Teams (RIMTs). Council is committed to continually improving its emergency management capability and effectiveness. Where we want to be Council is dedicated to building a robust and resilient community. It will deliver disaster planning and preparedness that has a positive effect to reduce the impact of disasters. Council will maintain the best response capability through continuous business improvement and best practice audit and review processes while thinking strategically for the future and embracing new ideas to ensure it remains at the forefront in disaster management. Strategy 8.7.1 Disaster Response and Recovery Develop effective disaster management and response and recovery capabilities and systems. Service 8.7.1.1 Disaster Response and Recovery Response and recovery are the major service areas. The response service ensures that Council complies with its legislative requirements under the Disaster Management Act (2003) by: - 146 - Program 8 – City Governance maintaining a Local Disaster Management Group to ensure effective disaster management in Council regularly reviewing and exercising Council's Disaster Management Plan and arrangements maintaining, enhancing and continuously improving an effective response capability to disaster events in the city undertaking annual exercises to further identify potential improvement and efficiency opportunities taking an all hazards approach. The response service also: develops, regularly reviews and assesses disaster management in Brisbane and ensures consistency with Queensland Government requirements regularly reviews the local Disaster Management Plan manages disaster operations in Brisbane and identifies and co-ordinates the use of resources ensures the community is aware of ways of mitigating the adverse effects of an event, and preparing for, responding to and recovering from a disaster establishes and reviews communications systems for use during events and disasters provides timely information, advice, reports and recommendations to the District Disaster Management Group and other external and internal stakeholders provides leadership in the development, implementation and evaluation of Council's Disaster Management workforce plan, Capability Framework, capability projects and annual training calendar to support Council's disaster response and recovery plans builds and maintains collaborative relationships with and between stakeholders, service providers and sector partners to build the disaster response and recovery capability of Council's workforce. The LDCC is activated as needed by Council or to support the LDMG in accordance with the endorsed Brisbane Incident Management System (BIMS). The LDCC co-ordinates and prioritises the use of resources and assets to support Council's response and recovery operations. Its Standard Operating Procedures are reviewed and updated annually and tested at least once each calendar year using a scenario exercise. The procedures are also reviewed as part of the debrief process, following activations of the LDCC. The recovery service ensures planning, co-ordination and implementation of recovery activities and recommendations from inquiries and reviews. It delivers a portfolio management approach to co-ordinating the disaster recovery projects and programs for Council. Operating Anticipated 2013-14 $000 Proposed 2014-15 $000 2,355 - 2,609 - Expense Revenue Projects Disaster Management Planning Disaster Management Training Framework Flood Information Centre LDCC Enhanced Disaster Information Management System Local Disaster Coordination Centre Refurbishment SMS Early Warning Alerts Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue Capital Expense Revenue - 147 - 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 83 109 102 269 76 610 - 80 112 118 243 79 591 - 78 114 122 80 604 - 79 115 125 603 - Program 8 – City Governance Total Project Expenditure Combined with Rolling Projects Project ACT Upgrade - Ward Office Rollout Administer Elections Asbestos Removal - Corporate Real Estate Asia Pacific Cities Biennial Summit Business and Systems Efficiency Program Business Continuity Project Business in Brisbane Publication Capacity and Resource Planning CCCLM Executive Directorate Canberra CityDocs - Document Management System Consolidation of Fields Services Group Depots Corporate Accommodation Schedule Corporate Real Estate - Priority Repair Council of Mayors SEQ Executive Directorate Desktop Strategy Implementation Disaster Management Planning Disaster Management Training Framework eBimap Upgrade EKKA Electronic Meeting Paper Distribution Employment Programs End to End Business Reporting ICT Services Enhanced Customer Communication Fleet Product Group Acquisition Flood Information Centre FloodWise Information System G20 Coordination Unit G20 Operations Infrastructure Management Program - Network and Fibre Infrastructure Management Program - Server and Storage Infrastructure Management Program - Software LDCC Enhanced Disaster Information Management System Living in Brisbane Publication Local Disaster Coordination Centre Refurbishment Messaging Implementation New North RBC Design and Fitout Old Wynnum State School Development One Council Workflow Online Forms Open Data Securing 2026 Capital Sourcing Program Security Improvement Program Security Master Plan - Outcomes SMS Early Warning Alerts SOA Rollout Teleworking and Remote Depot Desktop Performance TradeCoast Land JV TOTAL - 148 - 2014-15 $000 96 356 427 40,326 100 96 115 494 46 1,000 516 3,339 635 83 109 280 127 30 4,258 526 516 16,070 102 251 277 3,375 2,528 6,513 2015-16 $000 141 5,783 373 720 13,000 63 128 516 46 4,300 567 1,558 680 1,125 80 112 40 130 4,133 526 217 16,600 118 249 1,986 5,614 2016-17 $000 108 301 330 65 132 512 46 524 2,070 715 1,124 78 114 40 135 2,975 688 200 17,100 122 248 3,062 3,894 2017-18 $000 109 378 470 67 146 513 51 534 1,837 717 500 79 115 220 150 3,049 747 17,447 125 262 3,338 4,601 1,120 269 2,373 243 4,855 - 2,612 - 1,167 76 1,153 500 4,250 19 200 150 -29,592 1,690 297 610 797 209 303 1,196 79 100 1,500 20 204 -29,593 1,027 591 752 303 1,223 80 1,748 1,500 627 209 -29,594 1,759 604 1,100 855 303 1,222 214 -29,584 1,884 603 1,100 303 65,809 37,600 19,852 13,809 Appendix of Schedules Appendix of Schedules Conservation Reserves Management Program Refer to: 1.3.2.1 Description Suburb Biodiversity Restoration Habitat Tree Assessment Methodology Pilot Study Karawatha Forest Park - Acacia Rd Leacroft Road Park - Leacroft Rd Mt Gravatt Outlook Reserve - Mt Gravatt Rd Site cleansing and rubbish removal for land purchased Tinchi Tamba Wetlands Reserve - Wyampa Rd Natural Area Development Boondall Wetlands - Nudgee Rd Chermside Hills Reserve - Walker St Investigation and design of natural areas Karawatha Forest Park - Acacia Rd Mt Coot-tha Reserve - Mt Coot-tha Rd Mt Gravatt Outlook Reserve - Mt Gravatt Rd Raven Street Reserve - Rode Rd Tingalpa Creek Reserve - Toronto Rd Toohey Forest Park - Toohey Rd Natural Area Fencing Beaudesert Road Park (No.2911) - Beaudesert Rd Changing Mountain Bushland - Lake Manchester Rd Fencing of new acquisitions Fort Road Bushlands - Cliveden Ave Karawatha Forest Park - Acacia Rd Supply and install new powder-coated yellow vehicle gates Tilley Road Park - Tilley Rd Natural Area Access Karawatha Forest Park - Acacia Rd Mt Coot-tha Reserve - Mt Coot-tha Rd Nudgee Waterhole Reserve - Nudgee Rd Track and trail condition audits Fire Preparedness Annual monitoring along 29 transects across the city to collect data pertaining to fuel load Axis Pl - construction of essential fire management infrastructure Citywide fire management plan Construct fire access tracks Develop a Natural Area Fire Management Atlas Mt Coot-tha Reserve - Mt Coot-tha Rd Rectification of eroded tracks for essential fire management Sergeant Dan Stiller Memorial Reserve - Wadeville St Tinchi Tamba Wetlands Reserve - Wyampa Rd Upgrade fire breaks Upgrade to existing fire access tracks VHF radio communications Total - 149 - $'000 Various Karawatha Burbank Mt Gravatt Various Bald Hills 47 53 24 21 141 118 Nudgee Beach McDowall Various Karawatha Mt Coot-tha Mt Gravatt Chermside West Chandler Salisbury, Nathan 54 120 130 24 77 61 35 191 24 Parkinson Kholo Various Oxley Karawatha Various Wakerley 65 188 278 35 71 82 53 Karawatha Mt Coot-tha Nudgee Various 130 306 77 40 Various 200 Various Various Various Various Mt Coot-tha Various Heathwood, Larapinta Bald Hills Various Various Various 118 41 212 118 363 271 41 12 59 141 47 4,068 Appendix of Schedules Memorials and Heritage Restoration Refer to: 1.4.3.1 Description Suburb Centenary Suburbs War Memorial Gardens Mt Ommaney Hemmant Recreation Reserve - Doughboy Pde Hemmant Mowbray Park - Lytton Rd East Brisbane Nundah Memorial Park - Buckland Rd Nundah Pike Place Park - Brookfield Rd Kenmore Upgrade of ANZAC memorials for the Centenary in 2015 Various Upgrade of Memorials across Central region Various Upgrade of Memorials across East region Various Upgrade of Memorials across North region Various Upgrade of Memorials across South region Various Upgrade of Memorials across West region Various Yeronga Memorial Park - Park Rd Yeronga Total $'000 60 66 85 30 30 164 91 91 91 91 91 67 957 Dog Off Leash Area Refurbishment Refer to: 1.4.3.1 Description Beryl Roberts Park - Baroda St Bill Lamond Park - Andrew St Bulimba Riverside Park - Addison Ave Gilbert Park Merri Merri Park - Greenford St Neal Macrossan Playground Park - Caroline St Perrin Park Real Park - Heath St Shand Street Park (No.100) - Shand St Tigris Street Park Total Suburb Coopers Plains Lota Bulimba Red Hill Chapel Hill Paddington Toowong East Brisbane Stafford Riverhills $'000 157 90 52 22 60 52 10 30 45 19 537 Park Access Assets Maintenance and Rehabilitation Refer to: 1.4.3.1 Description Suburb Annual audit and inspection program Bridge/culvert repairs and/or rehabilitation Bridges and boardwalks forward planning and design Centenary Place Park - Wickham St Colmslie Beach Reserve - Colmslie Rd Crosby Park Crosby Road Park - Sykes St Garrett Park - Kalanda St Huxtable Park Inverness Street Park - Canvey Rd Investigation and Design Jack Kerr Court Park Kookaburra Park - West McPherson Park - Denham St Moora Park - Park Pde Mt Gravatt Outlook Reserve - Mt Gravatt Rd Mt Ommaney Bushland Reserve Northey Street Park - Edgar St Paten Park - Paten Rd Various Various Various Fortitude Valley Murarrie Albion Ascot Runcorn Chermside West Upper Kedron Various Mt Crosby Karana Downs Bracken Ridge Shorncliffe Mt Gravatt Mt Ommaney Windsor The Gap - 150 - $'000 167 161 66 107 121 237 279 87 36 20 32 91 47 83 71 196 59 178 47 Appendix of Schedules Park Access Assets Maintenance and Rehabilitation Refer to: 1.4.3.1 Perrin Park - Josling St Toowong Porter's Paddock Park Tingalpa Shand Street Park (No.100) Stafford Shaw Estate Park - Shaw Rd Wavell Heights Warren Ritchie Memorial Complex Park - Boundary Rd Ellen Grove Yimbun Park - Padstow Rd Sunnybank Total 356 131 47 208 297 214 3,338 Park Infrastructure, Facilities and Landscaping Upgrade Refer to: 1.4.3.1 Description Suburb Alfred and Lucinda Best Park - Payne Rd Balmoral Park - Wynnum Rd Bayside Park - The Esp Boorabbin Picnic Ground - Stackpole St Bowen Park - Bowen Bridge Rd Bulimba Memorial Park Captain Burke Park - Holman St Colmslie Beach Reserve - Colmslie Rd Dash Street Park - Duggan St Greenways Esplanade Park - Greenways Esp Jindalee Boat Ramp Park - Mt Ommaney Dr Landscaping and Signs Mortimer Road Park - Mortimer Rd Mowbray Park - Lytton Rd Mt Gravatt Outlook Reserve - Mt Gravatt Rd Neal Macrossan Playground Park New Farm Park Norman Buchan Park - Rainworth Rd Post Office Square Power Poles Replacement and Repairs Rehabilitation works Sandgate Foreshores Park Sandgate Foreshores Park - Flinders Pde Stanley Day Park - Grand St Sutling Street Park Upgrade and Standardise Switch Boards Wally Tate Park - Beenleigh Rd West End Community Park - Boundary St Wittonga Park - Hilder Rd Total The Gap Morningside Manly Wishart Bowen Hills Bulimba Kangaroo Point Murarrie Keperra Parkinson Jindalee Various Acacia Ridge East Brisbane Mt Gravatt Paddington New Farm Bardon Brisbane Various Various Sandgate Shorncliffe Bald Hills Chapel Hill Various Kuraby West End The Gap $'000 130 156 65 212 212 204 313 41 51 94 130 71 118 59 265 22 47 18 47 254 235 118 35 35 14 179 389 260 39 3,813 Play Safe Upgrades Refer to: 1.4.3.1 Description Suburb Boles Street Park Captain Burke Park Cubberla Creek Reserve - Fig Tree Pocket Rd Ewan Place Park Ferguson Park (Bracken Ridge) - Barrett St Gibson Place Park - Monaco St Hancock Park - Pine Village Park - Huon Pl John Patterson Park Stafford Kangaroo Point Chapel Hill Bracken Ridge Bracken Ridge Holland Park West Forest Lake Chermside - 151 - $'000 35 58 167 63 134 154 171 58 Appendix of Schedules Play Safe Upgrades Refer to: 1.4.3.1 Wynnum West Windsor Kedron The Gap Kelvin Grove Mackenzie Kianawah Road Park - Ropley Rd Mann Park Mercer Park Paten Park Picot Street Park Taylor Place Park Total 76 35 49 23 58 40 1,121 Upgrade Neighbourhood Parks Refer to: 1.4.3.1 Description Suburb 7th Brigade Park - Hamilton Rd Amazon Place Park - Amazons Pl Arbor Street Park - Tramway St Avondale Park Balvenie Street Park Benelong Park Blaker Rd Park Broadwater Picnic Ground Park Bulimba Riverside Park - Addison Ave C.B. Mott Park Col Bennet Park - Triantha St Coventry Place Park Crosby Road Park - Crosby Rd Cubberla Creek Reserve Desoto Place Park Dorrington Park - Mirrabooka Rd Emergent works Forward planning and design Fred Francis Park Frinton St Park Green Park Ian Page Park - Cloverbrook Pl Isaac Best Park Jack Cook Memorial Park Stage 1 Kangaroo Point Cliffs Park - River Tce Karella St Park Mayne Estate Picnic Area (Toohey Forest Park) Mercer Park Michael Place Park Moggill District Sports Park Newbury Park Phil Denman Park Portwine St Park Purtell Park Rosecrea Street Park Sandgate Third Lagoon Reserve - Baskerville St Scott St Park Tallana Place Park Tamarisk Way Park Teralba Park Thrush St Park V.MCN. Peachey Park Wakerley Park Chermside Jindalee Ferny Grove Sinnamon Park Keperra Kedron Keperra Mansfield Bulimba Holland Park Algester Sunnybank Hills Ascot Kenmore Forest Lake Ashgrove Various Various Bracken Ridge Wishart Wynnum Carina Bracken Ridge Taringa Kangaroo Point Fig Tree Pocket Moorooka Kedron Bracken Ridge Moggill Carindale Jamboree Heights Murarrie Bardon Tingalpa Brighton Norman Park Inala Drewvale Everton Park Inala Oxley Wakerley - 152 - $'000 39 299 179 60 40 60 215 60 48 60 72 60 657 24 30 60 139 113 48 66 60 158 54 167 48 72 96 72 30 597 60 119 48 92 48 155 48 36 30 122 54 60 100 Appendix of Schedules Upgrade Neighbourhood Parks Wal Cocking Park - Moggill Rd Wally Tate Park - Beenleigh Rd Wembley Park Westaway Park - Garro St Williams Park - Elite St Wishart Community Park Wittonga Park Woolloongabba Rotary Park - Camberwell St Total Refer to: 1.4.3.1 Kenmore Kuraby Coorparoo Moggill Runcorn Wishart The Gap East Brisbane 62 155 24 60 382 66 60 107 5,571 Waterways Health Enhancement Refer to: 1.6.2.1 Description Allara Pl Citywide Pre-assessment, Planning, Prioritisation and Communication Delavan St Dixon St Glenefer St Investigation, Feasibility and Design of Waterway Enhancement Projects Morley St - Coorparoo Park Queensland Rd Rehabilitation and Maintenance of recently constructed projects Shand St - Stage 1 The Blvd Total Suburb Eight Mile Plains Various $'000 427 320 289 289 231 580 Wishart Ashgrove Runcorn Various 81 358 457 693 115 3,840 Coorparoo Darra Various Stafford Chermside Wharves, Jetties, Pontoons and Fishing Platforms Refer to: 1.6.3.1 Description Suburb Austral St Baxters Jetty Design and Investigation Emergent Rehabilitation Works Kedron Brook Pontoon Kendall St Newstead Pontoon - Breakfast Creek Oxley Jetty, Rocks Riverside Park Total St Lucia Shorncliffe Various Various Nudgee Beach Oxley Newstead Seventeen Mile Rocks - 153 - $'000 40 78 85 103 104 226 155 544 1,335 Appendix of Schedules Sea and River Walls Rehabilitation Refer to: 1.6.3.2 Description Suburb City Botanic Gardens Emergent Rehabilitation Works Higgs St Investigation, Planning and Design Lota Esp West End River wall at steps Wynnum North Sea Wall Total Brisbane City Various Hamilton Various Lota West End Wynnum $'000 472 257 91 204 70 160 107 1,361 Local Drainage Construction Refer to: 1.7.1.4 Description Suburb Affleck St Andan St Coulson St Doncaster St Fifteenth Ave Greenview Cl Heliopolis Pde Jenner St Lanham Ave Mapleton Cr Mellor St Navy St North Rd Shaftesbury St Taylors Rd Various Locations - Emergent Works Walker St Total Alderley Murarrie Wacol Hendra Brighton Mitchelton Mitchelton Nundah Grange Forest Lake Kedron Holland Park Wynnum West Tarragindi Gaythorne Various Suburbs Windsor $'000 557 349 109 197 109 175 328 546 218 360 328 164 328 218 164 573 142 4,865 Major Drainage Construction Refer to: 1.7.1.5 Description Suburb Beck St Charlotte St / Hayward St Juliette St Kadina St Palm Ave Trenton St Total Paddington Paddington Greenslopes The Gap Shorncliffe Kenmore $'000 747 1,621 2,153 1,593 1,884 2,261 10,259 Stormwater ICP Infrastructure Refer to: 1.7.1.6 Description Suburb Bowen Tce - Stage 3 Developer Contribution - Emergent Works Hamilton Rd Ipswich Rd - Stage 1 Kurilpa St Fortitude Valley Various Chermside Wacol West End - 154 - $'000 1,615 380 814 445 159 Appendix of Schedules Stormwater ICP Infrastructure Refer to: 1.7.1.6 Pine Rd Richlands Pre-assessment and Design Various Sandmere Rd Pinkenba Victoria St - Stage 4 West End Water Resources Studies for Priority Infrastructure Plans Various Carryover Victoria St - Stage 3 West End Total 136 380 293 1,410 385 1,085 7,102 Lord Mayor's Flood Taskforce Major Waterways Vegetation Management Refer to: 1.7.2.2 Description Suburb Albany Creek Rd - Cabbage Tree Creek Altandi St - Bulimba Creek Barr St - Norman Creek Beckett Rd - Cabbage Tree Creek Bedivere St - Philips Creek Blackberry St - Bulimba Creek Boundary Rd - Bullockhead Creek Carwoola St - Ithaca Creek Centenary Memorial Garden - Mt Ommaney Ck Dawson Pde - Kedron Brook Creek Depot Rd - Cabbage Tree Creek Deshon St - Norman Creek Evans Rd - Rocky Water Holes Creek Fletcher Pde - Ithaca Creek Fulcher Rd - Ithaca Creek Gallipoli St - Philips Creek Gay St - Stable Swamp Creek Glenrosa Rd - Ithaca Creek Greencamp Rd - Lota Creek Gympie Rd - Cabbage Tree Creek Hall Ave - Oxley Creek Harvard St - Cabbage Tree Creek Hoad St - Mimosa Ck Jason St - Ithaca Creek Jubilee Tce - Ithaca Creek Kirralee Cr - Kedron Brook Lemke Rd - Cabbage Tree Creek Logan Rd - Norman Creek Magenta Cr - Kedron Brook Milton St - Norman Creek Monash St - Cabbage Tree Creek Murphy Rd - Zillman Waterholes Creek Naldi St - Bulimba Creek Oaklands Pde - Norman Creek Padstow Rd - Bulimba Creek Pratten St - Oxley Creek Pritchard Rd - Lytton Drain Queensland Rd - 17 Mile Rocks Creek Roghan Rd - Cabbage Tree Creek Sandgate Rd - Zillman Waterholes Creek Station Ave - Cannery Creek Tingal Rd - Wynnum Creek Carseldine Runcorn Tarragindi Bridgeman Downs Carindale Mansfield Richlands Bardon Mt Ommaney Mitchelton Taigum Woolloongabba Salisbury Bardon Red Hill Carina Heights Coopers Plains Red Hill Wakerley Carseldine Corinda Fitzgibbon Upper Mt Gravatt Red Hill Ashgrove Upper Kedron Taigum Greenslopes Mitchelton Norman Park Fitzgibbon Geebung Runcorn East Brisbane Eight Mile Plains Corinda Lytton Darra Taigum Boondall Northgate Wynnum - 155 - $'000 46 46 24 30 30 24 41 40 62 30 30 12 24 24 24 26 24 24 35 46 24 18 24 18 31 12 24 24 41 18 46 18 24 12 53 41 24 35 47 24 12 18 Appendix of Schedules Lord Mayor's Flood Taskforce Major Waterways Vegetation Management Refer to: 1.7.2.2 MacGregor Enoggera Chermside Mansfield Tingalpa Carindale Tingalpa Morningside Turnmill St - Mimosa Creek Wattle St - Enoggera Creek Webster Rd - Somerset Creek Wecker Rd - Bulimba Creek Wondall Rd - Bulimba Creek Wright St - Bulimba Creek Wynnum Rd - Bulimba Creek Wynnum Rd - Perrin Creek Total 64 18 12 81 18 12 24 12 1,471 Stormwater Drainage Rehabilitation Refer to: 1.7.2.3 Description Suburb Abbotsford Rd Beatham St Beatrice Tce Bulimba Pde Cordelia St Emergent Rehabilitation Works Esplanade Eva St Grantham St Reading St Rosemary St Royal Esp Welsby St Wickham Gr Wynnum North Esp Total Bowen Hills Sandgate Ascot Bulimba South Brisbane Various Manly Coorparoo Dutton Park Paddington Inala Manly New Farm Newstead Wynnum $'000 384 716 99 949 658 485 130 30 168 143 226 494 358 176 130 5,146 Gully Reconstruction Refer to: 1.7.2.6 Description Suburb Bracken Ridge Central Chandler Deagon Doboy Enoggera Hamilton Holland Park Jamboree Karawatha MacGregor Marchant McDowall Moorooka Morningside Northgate Parkinson Pullenvale Richlands Various Various Various Various Various Various Various Various Various Various Various Various Various Various Various Various Various Various Various - 156 - $'000 56 69 56 56 63 63 63 63 70 48 53 53 53 70 76 70 45 45 53 Appendix of Schedules Gully Reconstruction Refer to: 1.7.2.6 Various Various Various Various Various Various Various Tennyson The Gabba The Gap Toowong Walter Taylor Wishart Wynnum Manly Total 70 63 60 66 56 53 48 1,541 Constructing Key Bikeway Links in Brisbane Suburbs Refer to: 2.1.3.1 Description Suburb Active Communities - Aspley Active Communities - Carina Active Communities - Chermside Active Communities - Deagon Active Communities - Ferny Grove Active Communities - Forward Design Active Communities - Greenslopes Active Communities - Inala Active Communities - Mitchelton Active Communities - Wynnum Beckett Rd Bennetts Rd Bicentennial Bikeway Stage 4 (Land St to Toowong) Bike Racks and Trip Facilities Cabbage Tree Creek Stage 4 CBD - Carindale, Logan Rd to Hampton St CBD - Wynnum, Norman Creek Crossing Centenary Bikeway - Akuna St Centenary Bikeway - Darra Railway Station / Bullockhead Rd Centenary Bikeway - Sinclair Dr Commuter Bikeway Corridors - Forward Design Commuter Link Bikeways - Forward Design Counters and Monitoring Cycling Brisbane Dutton Park Bikeway -V1 Bikeway to Eleanor Schonnell Bridge Eight Mile Plains Bikeway Enoggera Creek Bikeway, Kelvin Grove (Bancroft to Spencer) Hoyland St Kedron Brook Bikeway - Diggers Dr Kedron Brook Bikeway - Royal Pde Kedron Brook Bikeway - Uxbridge St to Shaw Rd Lanita Road Bikelanes Lighting Local Bikeway Improvements Local Bikeways - Forward Design Minosa Creek Bikeway Klumpp Road - Roly Chapman Moreton Bay Bikeway - BAC Connection Northern Bikeway - Price St to Kedron Brook Northern Bikeway - Rode Rd to Kuran St Osborne Rd (Prospect Rd to Osborne Rd) Rail Corridors - 157 - Aspley Carina Chermside Deagon Ferny Grove Various Greenslopes Inala Mitchelton Wynnum McDowall Camp Hill Toowong Various Aspley Woolloongabba East Brisbane Kenmore Darra Carole Park Various Various Various Various Dutton Park Eight Mile Plains Kelvin Grove Bald Hills Wooloowin Enoggera Kedron Ferny Grove Various Various Various Upper Mt Gravatt Eagle Farm Wooloowin Kedron Mitchelton Various $'000 102 132 102 102 102 102 122 132 203 132 102 315 9,989 56 220 170 1,123 203 203 152 102 254 81 340 102 1,157 406 220 142 203 102 102 217 102 102 762 1,219 102 254 952 20 Appendix of Schedules Constructing Key Bikeway Links in Brisbane Suburbs Refer to: 2.1.3.1 Safety Improvement Program Various Safety Program - Forward Designs Various Salisbury Bikepath Salisbury Signage Program Various Tones Rd Mansfield Carryover Bicentennial Bikeway Stage 4 (Land St to Toowong) Toowong Regatta and Milton Ferry Terminal connections Toowong Total 111 102 240 202 1,202 1,468 2,032 26,062 Riverwalk Maintenance and Rehabilitation Refer to: 2.1.3.2 Description Suburb Queen St Admiralty Quays Structural Repair Queen St City Reach Lease Management RPEQ Assessment and Design Investigation Total Brisbane City Brisbane City Various Suburbs $'000 3,476 241 301 4,018 Road Network Design Refer to: 2.3.1.1 Description Boundary Rd ICB Investigations and Emergent Design Moggill Rd/Coonan St Feasibility Investigations Suburb Coorparoo Herston Various Toowong, Taringa, Indooroopilly East Brisbane Stanley St Total $'000 28 246 283 674 282 1,513 Major Traffic Improvements – Intersections Refer to: 2.3.2.1 Description Suburb Beams Rd and Lacey Rd Bridge St and Hudson St Commercial Rd/Skyring Tce Federal Government Black Spot Program Fison Ave West and Eagleview Tce Future Design Millers Rd and Underwood Rd Rogan Rd and Muller Rd Seventeen Mile Rocks Rd Seventeen Mile Rocks Rd and Duporth Rd Zillman Rd Carryover Future Design Logan Rd and Deshon St Millers Rd and Underwood Rd Total Carseldine Wooloowin Teneriffe Various Eagle Farm Various Underwood Boondall Seventeen Mile Rocks Seventeen Mile Rocks Hendra Various Woolloongabba Underwood - 158 - $'000 842 650 54 1,947 1,080 568 1,049 150 500 2,660 120 849 350 300 11,119 Appendix of Schedules Road Construction Minor Traffic Density Refer to: 2.3.2.2 Description Suburb Bowser St Charolais Crescent Design for Current and Future Years Duke St Emergent Works and Developer Contribution Work Lavarack Ave Mackellar St Norman Ave Orchard Rd Royal Pde Thistle St Trundle St Total Windsor Upper Kedron Various Suburbs Nundah Various Suburbs Eagle Farm Newstead Lutwyche Ashgrove Banyo Lutwyche Enoggera $'000 155 110 50 50 42 340 15 113 151 73 58 58 1,215 Retaining Walls and Embankments Refer to: 2.3.2.2 Description Suburb Emergent Works in Various Streets Inspection Program Montrose Rd Rosecliffe St Stuartholme Rd Walker Ave Total Various Suburbs Various Suburbs Taringa Highgate Hill Bardon Teneriffe $'000 122 100 90 90 799 449 1,650 Ward Footpath and Parks Trust Fund Refer to: 2.3.2.2 Description Suburb Bracken Ridge Ward Central Ward Chandler Ward Deagon Ward Doboy Ward Enoggera Ward Hamilton Ward Holland Park Ward Jamboree Ward Karawatha Ward MacGregor Ward Marchant Ward McDowall Ward Moorooka Ward Morningside Ward Northgate Ward Parkinson Ward Pullenvale Ward Richlands Ward Tennyson Ward The Gabba Ward The Gap Ward Toowong Ward Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs - 159 - $'000 434 434 434 434 434 434 434 434 434 434 434 434 434 434 434 434 434 434 434 434 434 434 434 Appendix of Schedules Ward Footpath and Parks Trust Fund Refer to: 2.3.2.2 Various Suburbs Various Suburbs Various Suburbs Walter Taylor Ward Wishart Ward Wynnum Manly Ward Total 434 434 434 11,292 Safer Routes to School Refer to: 2.3.2.2 Description Suburb Calamvale Community College Coorparoo State School Forward Design Kelvin Grove State College (Tank St) MacGregor High School Queen of Apostles Catholic Primary School St James Catholic Primary School St Patrick's College Total Calamvale Coorparoo Various Kelvin Grove MacGregor Stafford Coorparoo Shorncliffe $'000 77 56 27 97 58 51 56 61 483 Safe School Travel Refer to: 2.3.2.2 Description Suburb Bardon State Primary School Bracken Ridge State High School Brisbane Bayside State College Coorparoo State Primary School Ferny Grove State Primary School Grand Avenue State Primary School Holy Family School Jindalee State Primary School Rochedale State High School Total Bardon Bracken Ridge Wynnum Manly Coorparoo Ferny Grove Forest Lake Indooroopilly Jindalee Rochedale $'000 60 55 80 50 50 55 55 200 95 700 Local Access Network Improvements Refer to: 2.3.2.2 Description Suburb Archerfield Rd at Old Progress Rd Beardsden Ave Bedivere St Belmont Rd at Annette St Belmont Rd between Giordano Pl and Hillcroft Pl Bowen Tce at Bradfield Highway Brookfield Rd at Boscombe Rd Brookfield Rd at Kenmore Shopping Centre Endiandra St at Algester Rd Fig Tree Pocket Rd Fletcher Pde at Empress Tce Given Tce Holland Rd at Glindemann Dr and Cavillon St Kitchener Rd at Cavendish Rd Lacey Rd at Raynbird Pl Lanercost St at Newman Rd Lytton Rd at Colmslie Pool Inala Newmarket Carindale Tingalpa Belmont Fortitude Valley Brookfield Kenmore Calamvale Fig Tree Pocket Bardon Paddington Holland Park Coorparoo Carseldine Geebung Colmslie - 160 - $'000 82 56 57 57 57 77 32 32 81 57 54 62 53 57 32 57 19 Appendix of Schedules Local Access Network Improvements Refer to: 2.3.2.2 Chapel Hill Ascot St Lucia Grange Everton Park Hawthorne The Gap Geebung Sandgate Riverhills Eight Mile Plains Marmindie St at Fleming Rd McGill Ave at Lancaster Rd Mitre St at Sir Fred Schonell Dr Montpelier St at Ray St Mountridge St and Sim St Orchard St at Hawthorne Rd Settlement Rd at Kilbowie St Sollis St at Murphy Rd Southernden St Sumners Rd at Wacol Station Rd Underwood Rd Total 57 93 57 111 31 54 54 31 54 35 32 1,531 Local Area Traffic Management - Traffic Calming Refer to: 2.3.2.2 Description Suburb Bellicent Rd Edge St Fifth Ave Glenholm St Lawn St Precinct Richmond St Precinct Sackerville St Precinct St Andrews St Thynne Ave Wheeler St Total Bracken Ridge Murarrie Balmoral Mitchelton Holland Park Stafford/Gordon Park Milton Kuraby Norman Park Mt Gravatt $'000 38 189 38 117 44 545 44 402 51 305 1,773 Bridge and Culvert Construction – New Refer to: 2.3.2.2 Description Suburb Beckett Rd Beckett Road Park Emerging work Tennis Ave Carryover Tennis Ave Total McDowall Bridgeman Downs Various Ashgrove $'000 785 249 349 748 507 2,638 Ashgrove District Projects Refer to: 2.3.2.2 Description Suburb Algester Rd Emerging work Ewer St at Scrub Rd Gumdale Area Traffic Plan Rochedale Rd Telegraph Rd Carryover Emerging Work Gumdale Area Traffic Plan Total Parkinson Various Carindale Gumdale Rochedale Bracken Ridge Various Gumdale - 161 - $'000 290 299 380 200 442 525 50 410 2,596 Appendix of Schedules New Kerb and Channel and Kerb Ramps Construction Refer to: 2.3.2.2 Description Suburb Blandford St Formosa Rd Formosa Rd Mcalroy Rd Peel St Tyne St Various Kerb Ramps across City Total Grange Belmont Gumdale Ferny Grove Newmarket Taringa Various Suburbs $'000 58 45 50 90 53 44 42 382 Roads Network Resurfacing Refer to: 2.3.3.1 Description Suburb Abelia St Ada St Agravain St Albion Rd Alcester St Algester Rd Alloa St Amelia St Andaman St Annerley Rd Annerley Rd Anthony St Appleby Rd Appoline St Arbor St Arenga St Arnott St Athos St Barrett St Barwon St Bateman St Beams Rd Beams Rd Belgrave Rd Bendell St Bennetts Rd Bennetts Rd Berrima St Bicentennial Rd Bilsen Rd Birdwood Tce Bolton St Borgnine St Boston Rd Boundary Rd Boundary Rd Boundary Rd Boundary Rd Bowaga St Bowman Pde Inala Taringa Carindale Windsor Grange Parkinson Wynnum West Coorparoo Jamboree Heights Annerley Woolloongabba Ascot Stafford Oxley Ferny Grove Wakerley Kedron Riverhills Bracken Ridge Morningside Geebung Boondall Bridgeman Downs Indooroopilly Sunnybank Hills Camp Hill Norman Park Wynnum Boondall Geebung Bardon Eight Mile Plains McDowall Belmont Archerfield Camp Hill Inala Richlands Indooroopilly Bardon - 162 - $'000 156 86 114 440 152 713 44 116 110 827 450 417 1,150 35 195 100 102 95 114 154 58 202 330 100 54 105 263 173 344 225 410 46 43 184 1,232 727 378 1,235 55 310 Appendix of Schedules Roads Network Resurfacing Bracken Ridge Rd Bridge St Brighton Rd Brisbane St Brookland Cl Brown St Brownlee St Butterfield St Buvelot St Camelot Pl Camp St Campus St Caradoc St Carbethon St Cardwellia St Carfin St Cartwright St Cecil Rd Cervantes St College St Concorde St Connolly St Coolmunda St Coopers Camp Rd Coulter Cres Cowie Rd Crockford St Crookston Ct Cubberla St Darra Station Rd Darragh St Days Rd Denton St Donkin St Doorey St Dorsey St Doulton St Dulwich Rd Dunsford St Dutton St Earl St Edinburgh Castle Rd Edinburgh Castle Rd Eighth Ave Eildon Rd Elanora St Elizabeth St Ellen St Emergent Works in Various Streets Ettarre St Eynsford St Fairlawn St Farrow St Felstead St Ferntree Ct Refer to: 2.3.3.1 Bald Hills Fortitude Valley Sandgate Toowong/St Lucia Bridgeman Downs Windsor Pinkenba Herston Everton Park Bridgeman Downs Toowong Indooroopilly Capalaba West Manly Algester Ascot Windsor Bardon MacGregor Hamilton Mitchelton Kedron Mansfield Bardon Northgate Carseldine Northgate Carindale Fig Tree Pocket Darra Bracken Ridge Grange Wishart West End Keperra Milton Stafford Heights Yeronga Zillmere Dutton Park Greenslopes Kedron Wavell Heights Wilston Windsor Oxley Brisbane City Albion Various Suburbs Bracken Ridge Carindale Salisbury McDowall Everton Park Runcorn - 163 - 132 168 165 1,241 27 46 176 747 27 150 26 31 59 82 108 35 85 320 65 98 36 37 90 535 141 70 194 22 244 139 50 231 122 95 126 43 60 38 248 150 607 473 310 95 100 82 263 47 350 51 20 213 46 208 109 Appendix of Schedules Roads Network Resurfacing Fifteenth Ave Flemington St Forest Lake Blvd Forest Lake Blvd Frodsham St Gem Rd Geraldine St Gilston St Gladstone Rd Glen St Glenaan St Gosport St Gowan Rd Grange Rd Grange St Greencamp Rd Greil St Hale St Harbut St Hawthorne Rd Hawthorne St Heflin St Hellawell Rd Hooker St Impala St Innovative Testing, Trials and Special Designs Ipswich Rd Jane St Jenner St Jephson St Jessop St Jones Rd Juliette St Kelvin Grove Rd Kempsie Rd Kent Rd Kholo Rd Kookabah St Lake Manchester Rd Langton St Lanina St Large Failure Rehabilitation of Various Streets Lavarack Ave Ledbury St Lloyd St Logan Rd Logan Rd Lombard St Longden St Lucan Ave Lutwyche Rd Lytton Rd Maidencombe St Mains Rd Malt St Refer to: 2.3.3.1 Brighton Hendra Ellen Grove Forest Lake Albion Kenmore Wavell Heights Keperra Highgate Hill Kelvin Grove Ferny Grove Hemmant Sunnybank Hills Grange Calamvale Wakerley Brighton Brisbane City Holland Park West Hawthorne Woolloongabba Everton Park Sunnybank Hills Windsor Runcorn Various Suburbs Woolloongabba West End Nundah Toowong Windsor Carina Heights Greenslopes Kelvin Grove Upper Mt Gravatt Wooloowin Kholo The Gap Kholo Banyo Middle Park Various Suburbs Eagle Farm Aspley Enoggera Holland Park West Upper Mt Gravatt Carina Coopers Plains Aspley Windsor Murarrie Geebung Sunnybank Fortitude Valley - 164 - 38 70 373 181 206 122 45 357 547 24 50 1,530 1,031 755 127 862 42 399 24 968 221 89 1,948 39 164 399 946 1,261 172 200 81 35 190 336 152 718 192 29 213 195 103 3,230 248 54 100 279 687 30 140 68 940 1,546 75 922 100 Appendix of Schedules Roads Network Resurfacing Malton St Maribor St Marland St Matheson St Maud St Merthyr Rd Moggill Rd Moggill Rd Molesworth St Montpelier Rd Nevern St Northgate Rd Old Cleveland Rd Oliver St Olroy St Orange Grove Rd Pacey Rd Pankina St Pengana St Persse Rd Phillips St Pineapple St Pratten St Price St Priestdale Rd Priscilla St Raeburn St Rainbow St Ramsay Rd Rode Rd Rostrevor Rd Rowton St Runic St Samford Rd Sandpebble Ct Serviceton Ave Shakespeare St Sheridan St Somerset Rd St Andrews Cres Station Rd Stonehenge St Stradbroke St Strahan St Strezlecki Pl Sugargum St Sumners Rd Susannah St Sutton Ave Sylvan Ave Tenth Ave Thulimbah St Toombul Rd Tooth Ave Towner St Refer to: 2.3.3.1 The Gap Westlake Kenmore Virginia Sunnybank New Farm Indooroopilly Kenmore Seventeen Mile Rocks Bowen Hills MacGregor Northgate Carina Wooloowin Holland Park Coopers Plains Upper Brookfield Sunnybank Sunnybank Kuraby Bracken Ridge Zillmere Petrie Terrace Oxley Rochedale Zillmere Manly West Sandgate Hemmant Chermside West Boondall Holland Park Bardon Enoggera Algester Inala Coorparoo Salisbury Kedron Carindale Indooroopilly Chapel Hill Heathwood Belmont Drewvale Aspley Sumner Oxley Sandgate Nundah Windsor Coopers Plains Northgate Paddington Sandgate - 165 - 43 84 173 239 96 104 922 43 50 218 108 633 1,087 65 14 1,245 121 62 86 697 74 309 38 110 347 75 159 140 174 297 103 90 133 420 57 508 141 80 352 130 95 36 202 51 72 42 579 63 154 44 139 43 497 263 127 Appendix of Schedules Roads Network Resurfacing Refer to: 2.3.3.1 St Lucia Brighton Belmont Clayfield Albion The Gap Corinda Taringa Chermside Coorparoo Brookfield Lota Drewvale Toowong Coorparoo Ascot Ashgrove Aspley Townley St Twenty-Fifth Ave Twynam St Union Street Wakefield St Waterworks Rd Watt St Waverley Rd Webster Rd Weston St Westridge St Whites Rd Wilkins Pl Wilmac St Woodhill Ave Wren St Yoku Rd Zillmere Rd Total 37 61 29 94 88 434 181 139 347 200 49 391 67 32 96 95 17 141 60,062 Safe Paths CBD Refer to: 2.3.3.1 Description Suburb Adelaide St Ann St Design and Emergent Works in Various Streets Elizabeth St Total Brisbane City Brisbane City Various Suburbs Brisbane City $'000 512 465 38 100 1,115 Kerb and Channel Refer to: 2.3.3.1 Description Suburb Abelia St Allen St Amelia St Azalea St Brown St Carbethon St Cartwright St Coopers Camp Rd Coulter Cres Crocus St Darra Station Rd David St Early Start and Emergent Works Edinburgh Castle Rd Edinburgh Castle Rd Eighth Ave Flemington St Glen St Gresham St Haddock St Harbut St Inala Wynnum Coorparoo Inala Windsor Manly Windsor Bardon Northgate Inala Darra Morningside Various Suburbs Kedron Wavell Heights Wilston Hendra Kelvin Grove East Brisbane Windsor Holland Park West - 166 - $'000 212 134 105 158 98 104 53 105 180 274 43 39 208 288 142 87 183 169 191 71 27 Appendix of Schedules Kerb and Channel Hawthorne St Hooker St Ivor St Jenner St Jessop St Lamington Ave Lang St Large Failure Repairs in Various Streets Ledbury St Lloyd St Lucan Ave Milton Rd Molesworth St Mount St Noela St Norris Rd Nursery Rd Oliver St Petrie St Pinetree Pl Price St Raeburn St Rostrevor Rd Royal Ave Shakespeare St Shrapnel Rd Somerset Rd Sutton Ave Swain St Sylvan Ave Tooth Ave Townley St Waring St Weston St Widdop St Woodhill Ave Total Refer to: 2.3.3.1 Woolloongabba Windsor Geebung Nundah Windsor Lutwyche Sunnybank Hills Various Suburbs Aspley Enoggera Aspley Milton Seventeen Mile Rocks Greenslopes Coorparoo Bracken Ridge Holland Park Wooloowin Ascot Runcorn Oxley Manly West Boondall Spring Hill Coorparoo Cannon Hill Kedron Sandgate Holland Park West Nundah Paddington St Lucia Geebung Coorparoo Clayfield Coorparoo 150 121 31 104 254 210 38 353 162 110 70 150 31 98 164 86 144 47 50 57 154 305 111 46 102 367 426 148 71 133 288 104 38 69 110 121 7,894 Footpath Reconstruction Refer to: 2.3.3.1 Description Suburb Acacia Ave Ann St Astor Tce Bay Tce Beenleigh Rd Boundary St Buranda St Cannes St Cartwright St Caxton St Centaurus St Crosby Rd Dandenong Rd Northgate Fortitude Valley Spring Hill Wynnum Sunnybank Hills West End Woolloongabba Holland Park West Windsor Petrie Terrace Inala Albion Mt Ommaney - 167 - $'000 68 347 399 255 88 210 84 59 20 172 85 70 170 Appendix of Schedules Footpath Reconstruction Edith St Edmondstone Rd Emergent Works Endiandra St Gladstone Rd Gowan Rd Hansen St Henley St Hope St Inala Ave Inglis St Lakewood Ave Large Failure Rehabilitation of Various Streets Lissner St Logan Rd Lutwyche Rd Main St Mawarra St Minor Maintenance Various Streets Moggill Rd Montrose Rd Murray St Nudgee Rd Orchard St Osborne Rd Palatine St Park Rd Pritchard St Pylara St Rosebery St Services' Lid Replacement in Various Streets Serviceton Ave Settlement Rd Sherwood Rd South Pine Rd Special Footpath Design Various Streets St Pauls Tce Stephens Rd Tingal Rd Vulture St Waterworks Rd Wongaburra St Wynnum Rd Total Refer to: 2.3.3.1 Wynnum Bowen Hills Various Suburbs Algester Highgate Hill Runcorn Moorooka Coopers Plains South Brisbane Inala Grange Parkinson Various Suburbs Toowong Greenslopes Lutwyche Kangaroo Point Albion Various Suburbs Kenmore Taringa Bowen Hills Banyo Hawthorne Mitchelton Calamvale Kedron Lytton Fig Tree Pocket Highgate Hill Various Suburbs Inala The Gap Toowong Enoggera Various Suburbs Fortitude Valley South Brisbane Wynnum West End Ashgrove Jindalee Cannon Hill - 168 - 38 26 99 19 42 48 34 50 74 61 59 40 442 91 126 25 105 70 11,199 118 51 21 61 104 144 134 111 50 140 23 51 38 70 394 100 48 81 137 122 21 315 74 317 17,400 Appendix of Schedules Bridges and Culverts Reconstruction and Rehabilitation Refer to: 2.3.3.1 Description Suburb Canterbury Park Rushworth St Creek Rd #4 Bridge D/SGaffney Stage 2 Creek St over Railway Cross River Bridge Level 3 inspection and repairs Culvert Rehabilitation and Emergent Works Enoggera Creek Bridge (Gresham St) Finnie Rd Finsbury Park near Munna St Gosport St Greenways Esp Park Hyacinth St Footbridge Inville St Ivory La King Ave Mirrabooka Rd Bridge Design Roland St RPEQ Assessment and Design Investigation Story Bridge Maintenance System Implementation Victoria Bridge Lighting Upgrade Walter Taylor Bridge Gantry repair and upgrade Walton Bridge Waterworks Rd William Jolly Bridge William Jolly Bridge Piers Repairs Wynnum Rd Total Bald Hills Carindale Brisbane City Various Various Suburbs Ashgrove Deagon Wilston Hemmant Parkinson Inala Geebung Fortitude Valley Willawong Ashgrove Geebung Various Suburbs Kangaroo Point Brisbane City Indooroopilly The Gap Brisbane City Brisbane City Wynnum West $'000 350 1,700 200 345 305 450 300 375 130 175 400 300 200 1,000 350 300 200 130 750 170 2,004 350 300 125 10,909 Safety Fences and Guard Rails Refer to: 2.3.3.1 Description Suburb Aberleigh Rd Brookfield Rd Creek Rd Goodman Pl Ironside St Kelvin Grove Rd Kholo Rd Lamont Rd Minor Maintenance Various Streets Moggill Rd Old Cleveland Rd Palmdale La Rehabilitation of Larger Failures in Various Streets Stephens Rd Total Herston Kenmore Murarrie Murarrie St Lucia Kelvin Grove Kholo Wilston Various Suburbs Pinjarra Hills Carindale Upper Mt Gravatt Various Suburbs South Brisbane - 169 - $'000 32 16 58 16 32 42 119 84 807 32 74 12 568 30 1,922 Appendix of Schedules Bikeway Reconstruction Refer to: 2.3.3.1 Description Suburb Bike Lighting Maintenance Bulimba Ck Bikeway Banchory Ct Cubberla Ck Bikeway U/S Fig Tree Pocket Rd Enoggera Ck Bikeway D/S Mirrabooka Rd Esplanade Flinders Pde Flinders Pde - Stage 2a Jim Soorley Bikeway Klumpp Rd Moordale St Nudgee Rd Redgum Pl Ridgewood Rd Seville Rd Signs, Lines, Loops, Design and Emergent Works Total Various Suburbs Carindale Indooroopilly Ashgrove Manly Sandgate Brighton Nudgee Upper Mt Gravatt Chapel Hill Nudgee Gaythorne Algester Holland Park Various Suburbs $'000 20 243 98 327 222 232 152 53 91 105 99 324 116 237 102 2,421 Network Modernisation Refer to: 2.3.4.1 Description Suburb Kirby Rd Madsen St Marshall La Montanus Dr Muller Rd Nemies Rd Norman Ave Troughton Rd Widdop St, Zillman St and Gellibrand St Wirraway Pde Wishart Rd Total Aspley Keperra Kenmore Bellbowrie Boondall/ Taigum/ Zillmere Runcorn Norman Park Coopers Plains/ Sunnybank Clayfield Inala Wishart/Upper Mt Gravatt $'000 80 288 57 348 341 56 29 331 138 452 59 2,179 Congestion Reduction Unit Initiatives Refer to: 2.3.4.1 Description Suburb Arterial Roads Program Abbotsford Rd Boundary Rd at Orange Grove Rd Cavendish Rd Chatsworth Rd - Samuel St - Winstanley St Chatsworth Rd /Upper Cornwall St Compton Rd at Calam Rd Compton Rd/ Persse Rd Gowan Rd Gowan Rd Holland Rd at Logan Rd Kelvin Grove Rd Mains Rd McCullough St Mortimer Rd Bowen Hills Coopers Plains Coorparoo/Mt Gravatt East Camp Hill Coorparoo Sunnybank Hills Stretton Stretton Sunnybank Hills Holland Park Kelvin Grove Sunnybank Sunnybank Acacia Ridge - 170 - $'000 61 77 111 110 56 244 183 183 183 61 12 244 85 146 Appendix of Schedules Congestion Reduction Unit Initiatives Refer to: 2.3.4.1 Musgrave Rd Red Hill Newnham Rd at Creek Rd Mt Gravatt Stanley Rd (E Bound) at Creek Rd Carina Stanley St to Allen South Brisbane Telegraph Rd at Denham St Bracken Ridge Various projects Various Vulture St West End Vulture St South Brisbane CCTV Ann St / James St Fortitude Valley Beaudesert Rd / Evans Rd Various Creek Rd / Lytton Rd Murarrie Forward Designs Various General hardware upgrade/ electronic capacity expansion Various Kelvin Grove Rd / Lower Clifton Tce / Musk Ave Kelvin Grove Lutwyche Rd / Magyar St Windsor Newmarket Rd / Cox Rd Windsor Wynnum Rd / Norman Ave Norman Park VMS Annerley Rd (inbound before Gladstone Rd) Dutton Park Blunder Rd (both directions near Freeman Rd) Oxley Creek Rd (northbound before Old Cleveland Rd) Carindale Forward Designs Various Bluetooth Bluetooth Projects (QUT) Brisbane City Infrastructure Deployment Various Total 159 244 183 122 122 821 18 177 122 122 122 122 122 122 37 85 61 366 366 366 60 85 61 5,821 Lord Mayor's Suburban Initiative Fund Refer to: 4.4.3.1 Description Suburb Bracken Ridge Ward Central Ward Chandler Ward Deagon Ward Doboy Ward Enoggera Ward Hamilton Ward Holland Park Ward Jamboree Ward Karawatha Ward MacGregor Ward Marchant Ward McDowall Ward Moorooka Ward Morningside Ward Northgate Ward Parkinson Ward Pullenvale Ward Richlands Ward Tennyson Ward The Gabba Ward The Gap Ward Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs - 171 - $'000 55 55 55 55 55 55 55 55 55 55 55 55 55 55 55 55 55 55 55 55 55 55 Appendix of Schedules Lord Mayor's Suburban Initiative Fund Toowong Ward Various Wards Walter Taylor Ward Wishart Ward Wynnum Manly Ward Total Refer to: 4.4.3.1 Various Suburbs Various Suburbs Various Suburbs Various Suburbs Various Suburbs 55 55 55 55 55 1,485 Note: The proposed amount allocated to individual items within the schedule of projects represents indicative estimates. - 172 - Businesses and Council Providers National Competition Policy Council Providers and Businesses deliver products and services. This disclosure in relation to National Competition Policy (NCP) is made to satisfy the City of Brisbane Act 2010. A Budgeted Income Statement showing the anticipated 2013-14 and proposed budgets for 2014-15 and the next two financial years and a brief description of the role of the Businesses and Council Providers delivering the following business activities is provided. NCP Business Activities Brisbane Transport1 Civil Construction and Maintenance Operations2 Urban Amenities2 Waste Services2 City Projects Office3 Brisbane City Cemeteries3,5 City Parking1,6 Golf Courses3,4 Sports and Aquatic Centres3,4 City Hall Precinct3 Asset Portfolio Management3,7 Notes: 1. Council has resolved to apply commercialisation to these business activities. 2. Council has resolved to apply full cost pricing to these business activities. 3. Council has resolved to apply the Code of Competitive Conduct to these business activities. 4. Golf Courses and Sports and Aquatic Centres are managed by City Venues. 5. Narrative for Brisbane City Cemeteries can be found on Service 5.3.1.1 City Cemeteries. 6. Narrative for City Parking can be found on Service 2.3.4.2 City Parking. 7. Asset Portfolio Management’s external revenue includes non-contestable work. - 173 - Businesses and Council Providers Business Activities – Summary 2013-14 2014-15 2015-16 2016-17 Anticipated Proposed Proposed Proposed $000 $000 $000 $000 Field Services Group* 167,526 172,775 181,003 188,668 Brisbane Transport 382,837 390,252 399,720 415,962 City Projects Office Total Revenue 1,500 551,863 1,674 564,701 1,756 582,480 1,805 606,435 Field Services Group* 483,023 505,186 537,756 522,753 Brisbane Transport 386,535 396,420 402,893 415,862 City Projects Office Total Expenses 87,017 956,575 99,439 1,001,045 87,034 1,027,683 100,029 1,038,644 Less Costs allocated to internal services 411,861 443,744 461,970 454,826 Total Expenses relating to external services 544,713 557,302 565,713 583,818 Field Services Group* 11,001 13,568 19,939 22,517 Brisbane Transport Budgeted Income Statement For the Year Ending 30 June 2015 Revenue Expenses Increase / (Decrease) in Operating Capability -3,698 -6,168 -3,173 99 City Projects Office Increase in Operating Capability -154 7,150 0 7,400 0 16,767 0 22,617 Imputed Income Tax 4,078 4,044 5,955 6,759 Increase / (Decrease) in Operating Capability after Tax 3,072 3,356 10,811 15,858 *Excludes Asset Services - 174 - Businesses and Council Providers Total Project Expenditure with Rolling Projects Projects 2014-15 $000 2015-16 $000 2016-17 $000 2017-18 $000 Brisbane Transport Tools of Trade HASTUS Upgrade Brisbane Transport Total 6,655 424 7,079 7,255 0 7,255 8,037 0 8,037 7,339 0 7,339 City Projects Office Tools of Trade City Projects Office Total 107 107 109 109 110 110 0 0 4,124 4,082 8,206 4,347 1,795 6,142 4,447 597 5,044 4,208 595 4,803 Field Services Group Tools of Trade FSG North Depot Relocation Development Field Services Group Total - 175 - Businesses and Council Providers Brisbane Transport Objectives Brisbane Transport is one of the largest bus operators in Australia and Brisbane's major provider of public transport. Brisbane Transport’s objective is to provide frequent, reliable and safe services with more buses, more often, and at the most comfortable standard possible for our passengers. Role Brisbane Transport has a fleet of over 1200 buses which will travel approximately 71 million kilometres and carry approximately 78 million passengers in 2013-14. This represents an increase in patronage since 2004 of over 62%. The average annual increase in passenger numbers for the ten years prior to 2004 was just 0.9%. The patronage target in the Brisbane City Council’s Corporate Plan is to carry more than 90 million passengers by 2018. Brisbane Transport provides scheduled network passenger bus services including high frequency “BUZ” and City and Maroon Glider services, school services, charter services and special event services. The services include non-commercial and community bus services and concessional travel for senior citizens, full time university students, school students and for disadvantaged members of the community. A modern, wellmaintained, clean and carbon neutral bus fleet and strategically positioned depots ensure these services are delivered. Brisbane Transport operates public transport services under a TransLink services contract with the Queensland Government. Under the TransLink services contract, fares are set by Queensland Government and all fare revenue belongs to it. Financial and Non-Financial Targets In 2014-15, achieve: • mean customer satisfaction with bus services of not less than 6.5 • patronage of 80 million • take delivery of 60 new rigid equivalent buses. Community Service Obligations Brisbane Transport receives partial funding for the services it operates from Council to enable better service to Brisbane ratepayers. Cost of Community Service Obligations Community Service Obligation funding by Council is stated in Brisbane Transport’s Budgeted Income Statement. Notional Capital Structure and Surpluses Brisbane Transport's notional capital structure is via equity funding from Council. Surpluses are treated in accordance with Council's dividend policy for Business Units after the application of the requirements of the Tax Equivalents Regime (TER) with any TER income tax remitted to Council. Proposed Major Investments There are no proposed major investments. - 176 - Businesses and Council Providers Borrowings Brisbane Transport has nil outstanding or proposed borrowings. Service Quality Brisbane Transport will provide frequent, reliable and safe services at the most comfortable standard possible for passengers. Delegations The position of Divisional Manager, Brisbane Transport has delegations under the Council's Administrative Arrangements for the general working and business operations of Brisbane Transport, with responsibility to the Chief Executive Officer of Council. Reportable Information Brisbane Transport will report to Council regarding its operations and performance, including financial and non-financial targets. - 177 - Businesses and Council Providers Brisbane Transport Budgeted Income Statement For the Year Ending 30 June 2015 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 288,856 78,257 400 15,324 0 382,837 296,730 80,213 0 13,309 0 390,252 304,148 82,219 0 13,354 0 399,720 317,747 84,274 0 13,941 0 415,962 180,079 203,297 3,155 0 0 5 386,535 187,103 205,698 3,598 0 0 21 396,420 188,851 210,332 3,688 0 0 22 402,893 192,891 219,095 3,853 0 0 23 415,862 0 0 0 0 386,535 396,420 402,893 415,862 -3,698 -6,168 -3,173 99 0 0 0 30 -3,698 -6,168 -3,173 70 Revenue External Revenue Community Service Obligations Interest Revenue Other Revenue Gain/(Loss) on Disposal Total Revenue Expenses Materials and Services Employee Costs Depreciation and Amortisation Finance Costs Competitive Neutrality Costs Other Expenses Total Expenses Less Costs allocated to internal services Total Expenses relating to external services Net Surplus / (Loss) before Tax Imputed Income Tax Increase / (Decrease) in Operating Capability after Tax - 178 - Businesses and Council Providers Field Services Group Field Services Group is tasked with the delivery of a total civil construction and maintenance service to Council in conjunction with the high level management of service contracts. The role of Field Services Group is to be a competitive provider of quality and value for money services to Brisbane ratepayers as Field Services Group's principal customers. Key operations include: Asphalt and Aggregates Branch Construction Branch Urban Amenities Branch Operational Services Branch Asset Services Branch Waste Services Branch. Note the NCP activities carried out under these operations are described in the Businesses and Council Providers overview. Field Services Group is primarily funded from Council's Annual Plan and Budget, supplemented by revenue from services supplied to the Queensland and local government bodies. Surpluses after the application of the requirements of the TER are returned back to Council's consolidated revenue. Field Services Group has nil outstanding or proposed borrowings. As a quality endorsed business, Field Services Group’s objective is to provide civil construction and maintenance services to Council that will meet customer expectations in productivity, availability and value for money. This will be achieved by maintaining continuous improvement in all parts of the business and by fostering an innovative, motivated and dedicated team-based workforce. The position of Executive Manager, Field Services Group has delegations under the Council's Administrative Arrangements for the general working and business operations of Field Services Group, with responsibility to the Chief Executive Officer of Council. Field Services Group will report on financial and non-financial outcomes, indicators and targets as contained in the Annual Plan and Budget document. - 179 - Businesses and Council Providers 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 4,475 0 0 33,239 0 37,714 6,193 0 0 30,035 0 36,228 6,306 0 0 30,871 0 37,177 5,992 0 0 31,627 0 37,618 Materials and Services Employee Costs Depreciation and Amortisation Finance Costs Competitive Neutrality Costs Other Expenses Total Expenses 218,731 139,161 3,755 0 2,202 0 363,850 235,622 139,749 3,805 0 229 0 379,406 263,984 143,170 3,599 0 241 0 410,994 239,826 147,870 3,335 0 239 0 391,270 Less Costs allocated to internal services 326,190 345,978 376,692 356,602 37,660 33,427 34,302 34,668 55 2,801 2,876 2,951 794 814 836 859 -739 1,987 2,039 2,092 Field Services Group Budgeted Income Statement For the Year Ending 30 June 2015 Revenue External Revenue Community Service Obligations Interest Revenue Other Revenue Gain/(Loss) on Disposal Total Revenue Expenses Total Expenses relating to external services Net Surplus / (Loss) before Tax Imputed Income Tax Increase / (Decrease) in Operating Capability after Tax - 180 - Businesses and Council Providers Civil Construction and Maintenance Operations Civil Construction and Maintenance Operations is part of the Field Services Group (FSG) and provides relevant services to Council that meet customer expectations in productivity, availability and value for money. This will be achieved by maintaining continuous improvement in all parts of the business and by fostering an innovative, motivated and dedicated team-based workforce. A diverse range of services are delivered across the following operational areas: Asphalt and Aggregates operates state-of-the-art asphalt plants located at Eagle Farm and Riverview conducts quarrying operations at Mt Coot-tha and Bracalba quarries, which produce an extensive range of quarry products operates as a recycling facility at Pine Mountain quarry which allows the re-use of some building materials and reclaimed road base conducts major and minor road surfacing, as well as road maintenance, including line marking. Construction road construction and rehabilitation construction of bikeways, footpaths and kerbs and channel construction, stabilisation and maintenance of steel, timber and concrete bridges construction, stabilisation and maintenance of retaining walls and embankments manufacture, installation and operation of traffic management systems services in local and major drainage, and stormwater and sewerage projects trade services and construction management for Council-owned offices, industrial locations, entertainment facilities and heritage buildings. Surpluses after the application of the requirements of the TER are returned back to Council's consolidated revenue. The position of Executive Manager, Field Services Group has delegations under Council's Administrative Arrangements for the general working and business operations of Civil Construction and Maintenance activities, with responsibility to the Chief Executive Officer of Council. Civil Construction and Maintenance Operations will report on financial and non-financial outcomes, indicators and targets as contained in the Annual Plan and Budget document. - 181 - Businesses and Council Providers Civil Construction and Maintenance Operations Budgeted Income Statement For the Year Ending 30 June 2015 2013-14 2014-15 2015-16 2016-17 Anticipated $000 Proposed $000 Proposed $000 Proposed $000 1,969 0 0 33,239 0 35,208 5,382 0 0 29,947 0 35,329 5,475 0 0 30,783 0 36,258 5,124 0 0 31,539 0 36,662 Materials and Services Employee Costs Depreciation and Amortisation Finance Costs Competitive Neutrality Costs Other Expenses Total Expenses 192,805 84,991 3,216 0 1,915 0 282,927 187,676 85,527 3,191 0 213 0 276,608 200,888 87,633 3,274 0 225 0 292,020 177,931 90,009 3,289 0 223 0 271,452 Less Costs allocated to internal services 247,362 243,804 258,350 237,443 35,565 32,804 33,670 34,010 -357 2,525 2,588 2,653 794 758 776 796 -1,151 1,768 1,812 1,857 Revenue External Revenue Community Service Obligations Interest Revenue Other Revenue Gain/(Loss) on Disposal Total Revenue Expenses Total Expenses relating to external services Net Surplus / (Loss) before Tax Imputed Income Tax Increase / (Decrease) in Operating Capability after Tax - 182 - Businesses and Council Providers Urban Amenities Urban Amenities is part of the Field Services Group (FSG) and provides civil maintenance services to Council in conjunction with high-level management of service contracts that meet customer expectations in productivity, availability and value for money. This is achieved by maintaining continuous improvement in all parts of the business and by fostering an innovative, motivated and dedicated team-based workforce. Urban Amenities delivers a broad range of services including the following NCP related activities: cleaning of urban precincts and streets, including bus stops, graffiti removal, road sweeping and stormwater gully cleaning delivery of arboriculture, natural area, parkland and horticultural maintenance services, including street tree maintenance delivery of pest, weeds and vermin control services delivery of street and project sign maintenance and installation. Surpluses after the application of the requirements of the TER are returned back to Council's consolidated revenue. The position of Executive Manager, Field Services Group has delegations under the Council's Administrative Arrangements for the general working and business operations of Urban Amenities activities, with responsibility to the Chief Executive Officer of Council. Urban Amenities will report on financial and non-financial outcomes, indicators and targets as contained in the Annual Plan and Budget document. - 183 - Businesses and Council Providers 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 1,029 0 0 0 0 1,029 811 0 0 0 0 811 831 0 0 0 0 831 868 0 0 0 0 868 Materials and Services Employee Costs Depreciation and Amortisation Finance Costs Competitive Neutrality Costs Other Expenses Total Expenses 27,958 40,311 44 0 287 0 68,600 23,310 41,065 16 0 16 0 64,407 23,058 42,091 16 0 15 0 65,180 23,806 43,859 17 0 16 0 67,698 Less Costs allocated to internal services 67,505 63,784 64,548 67,039 1,095 623 632 658 -66 188 199 210 0 56 60 63 -66 132 140 147 Urban Amenities Budgeted Income Statement For the Year Ending 30 June 2015 Revenue External Revenue Community Service Obligations Interest Revenue Other Revenue Gain/(Loss) on Disposal Total Revenue Expenses Total Expenses relating to external services Net Surplus / (Loss) before Tax Imputed Income Tax Increase / (Decrease) in Operating Capability after Tax - 184 - Businesses and Council Providers Waste Services Waste Services provides waste management and recycling services that are competitive, sustainable and environmentally responsible. These services reflect a commitment to community safety, whole of life cycle waste management and industry best practice. Waste Services will: undertake the collection and management of domestic waste and recycling materials through Brisbane Waste Innovations Alliance (BWIA), ensure the transfer stations at Nudgee, Willawong, Chandler and Ferny Grove and the Brisbane landfill at Rochedale are effectively managed, with a focus on innovation in the area of environmental sustainability strive to achieve environmental excellence through raising the current operating standards by using new technology and investigating Towards Zero Waste solutions deliver strategies on waste minimisation management in accordance with the Towards Zero Waste Strategy implement and manage the Litter Prevention strategy work with industry to develop robust markets for recyclable materials develop and deliver education and communication on waste management, waste minimisation and litter to improve community understanding and influence behaviour change. Surpluses after the application of the requirements of the TER are returned back to Council's consolidated revenue. The position of Executive Manager, Field Services Group has delegations under Council's Administrative Arrangements for the general working and business operations of Waste Services activities, with responsibility to the Chief Executive Officer of Council. Waste Services will report on financial and non-financial outcomes, indicators and targets as contained in the Annual Plan and Budget document. - 185 - Businesses and Council Providers Waste Services Budgeted Income Statement For the Year Ending 30 June 2015 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 125,445 0 0 4,367 0 129,812 132,118 0 0 4,429 0 136,547 139,331 0 0 4,495 0 143,826 146,463 0 0 4,587 0 151,050 111,963 4,370 2,699 0 140 0 119,173 119,090 4,294 2,200 0 196 0 125,780 119,957 4,405 2,200 0 201 0 126,762 124,406 4,698 2,200 0 178 0 131,483 308 0 0 0 118,865 125,780 126,762 131,483 10,947 10,767 17,064 19,567 Imputed Income Tax 3,284 3,230 5,119 5,870 Increase / (Decrease) in Operating Capability after Tax 7,663 7,537 11,945 13,697 Revenue External Revenue Community Service Obligations Interest Revenue Other Revenue Gain/(Loss) on Disposal Total Revenue Expenses Materials and Services Employee Costs Depreciation and Amortisation Finance Costs Competitive Neutrality Costs Other Expenses Total Expenses Less Costs allocated to internal services Total Expenses relating to external services Net Surplus / (Loss) before Tax - 186 - Businesses and Council Providers City Projects Office The objective of City Projects Office is to provide professional services across project management, built environment and engineering disciplines. As an in-house project management and design group, emphasis is placed on value adding, quality, design best practice, innovation, and environmental sustainability. City Projects Office continues to maintain strong customer and stakeholder relationships to ensure expectations are realised, all within the wider goal of contributing to a better Brisbane. In 2014-15, City Projects Office will deliver high quality project management and planning and design outcomes to meet Council's engineering, built environment, land management and natural environment needs, within the framework of the Brisbane Vision. The business will support its customers to deliver across a broad range of programs across Council. City Projects Office proposed investments in 2014-15 are focused on maintaining industry standard tools of trade through a planned replacement program for high specification technical workstations and related design and modelling software, as well as replacing end-of-life laboratory equipment. City Projects Office is primarily funded from Council's Annual Plan and Budget, supplemented by revenue from services supplied to Queensland and local government bodies. Surpluses after the application of the requirements of the TER are returned back to Council's consolidated revenue. City Projects Office has nil outstanding or proposed borrowings. The position of Divisional Manager, Brisbane Infrastructure has delegations under Council's Administrative Arrangements for the general working and business operations of City Projects Office, with responsibility to the Chief Executive Officer of Council. City Projects Office will report on financial and non-financial outcomes, indicators and targets as contained in the Annual Plan and Budget document. - 187 - Businesses and Council Providers City Projects Office Budgeted Income Statement 2013-14 2014-15 2015-16 2016-17 Anticipated Proposed Proposed Proposed $000 $000 $000 $000 For the Year Ending 30 June 2015 Revenue External Revenue 1,500 1,674 1,756 1,805 Community Service Obligations 0 0 0 0 Interest Revenue 0 0 0 0 Other Revenue 0 0 0 0 0 1,500 0 1,674 0 1,756 0 1,805 Materials and Services 38,857 48,692 35,090 45,863 Employee Costs 48,050 50,621 51,816 54,034 76 78 80 82 Gain/(Loss) on Disposal Total Revenue Expenses Depreciation and Amortisation Finance Costs 0 0 0 0 35 47 48 50 Other Expenses Total Expenses 0 87,017 0 99,439 0 87,034 0 100,029 Less Costs allocated to internal services 85,363 97,765 85,278 98,224 1,654 1,674 1,756 1,805 -154 0 0 0 0 0 0 0 -154 0 0 0 Competitive Neutrality Costs Total Expenses in relation to external services Net Surplus / (Loss) before Tax Imputed Income Tax Increase / (Decrease) in Operating Capability after Tax - 188 - Businesses and Council Providers 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 8,573 2,600 0 -1,217 0 9,956 8,914 2,665 0 -1,247 0 10,332 9,145 2,732 0 -1,278 0 10,599 9,485 2,800 0 -1,303 0 10,982 4,748 3,354 614 0 0 34 8,749 4,985 3,437 623 0 0 35 9,079 5,499 3,524 643 0 0 36 9,702 5,508 3,681 655 0 0 37 9,881 0 0 0 0 Total Expenses relating to external services 8,749 9,079 9,702 9,881 Net Surplus / (Loss) before Tax 1,207 1,253 897 1,101 Imputed Income Tax 362 376 269 330 Increase / (Decrease) in Operating Capability after Tax 845 877 628 771 Brisbane City Cemeteries Budgeted Income Statement For the Year Ending 30 June 2015 Revenue External Revenue Community Service Obligations Interest Revenue Other Revenue Gain/(Loss) on Disposal Total Revenue Expenses Materials and Services Employee Costs Depreciation and Amortisation Finance Costs Competitive Neutrality Costs Other Expenses Total Expenses Less Costs allocated to internal services - 189 - Businesses and Council Providers City Parking Objectives City Parking’s objective is to meet customer needs and contribute to both liveability and economic outcomes by delivering accessible and reliable parking services. Role City Parking manages parking services in Council’s off street parking stations as well as temporary and event parking. In this role City Parking: provides competitive car parking services to all customers ensures customer focused service partners with Council Programs to ensure Brisbane’s liveability ensures the security of all Council monies and assets maintains best practice infrastructure. Financial and Non-Financial Targets In 2014-15 achieve: net surplus (loss) before tax as stated in Budgeted Financial Statement utilisation of King George Square parking spaces of not less than 1.5 vehicles/bay/day utilisation of Wickham Terrace parking spaces of not less than 1.2/bay/day. Community Service Obligations City Parking has no community service obligations. Notional Capital Structure and Surpluses City Parking’s notional capital structure is by way of equity funding from Council. Surpluses are treated in accordance with Council’s dividend policy for Business Units after the application of the requirements of the TER with any TER income tax remitted to Council. Proposed Major Investments There are no proposed major investments. Borrowings City Parking has no outstanding or proposed borrowings. Service Quality City Parking will provide accessible, reliable and competitive services. Delegations The position of Manager, City Parking has delegations under the Council’s Administrative Arrangements for the working and business operations of City Parking with responsibility to the Chief Executive Officer of Council. Reportable Information City Parking will report to Council regarding its operations and performance including financial and non-financial targets. - 190 - Businesses and Council Providers City Parking 2013-14 2014-15 2015-16 2016-17 Anticipated Proposed Proposed Proposed $000 $000 $000 $000 29,253 29,888 30,588 31,315 Community Service Obligations 0 0 0 0 Interest Revenue 0 0 0 0 Other Revenue 5 0 0 0 0 29,257 0 29,888 0 30,588 0 31,315 Materials and Services 9,140 9,805 10,347 10,834 Employee Costs 2,390 2,448 2,509 2,621 Depreciation and Amortisation 1,006 1,181 1,359 1,359 Finance Costs 2 2 2 2 Competitive Neutrality Costs 0 0 0 0 1 12,539 1 13,438 1 14,219 1 14,818 0 0 0 0 Total Expenses relating to external services 12,539 13,438 14,219 14,818 Net Surplus / (Loss) before Tax 16,718 16,450 16,370 16,497 406 481 464 444 16,312 15,970 15,906 16,053 Budgeted Income Statement For the Year Ending 30 June 2015 Revenue External Revenue Gain/(Loss) on Disposal Total Revenue Expenses Other Expenses Total Expenses Less Costs Allocated to internal services Imputed Income Tax Increase / (Decrease) in Operating Capability after Tax - 191 - Businesses and Council Providers City Venues Brisbane Lifestyle Division manages community facilities including golf courses, swimming pools, sports facilities, the Riverstage and the Sir Thomas Brisbane Planetarium. In addition to the venue management services associated with these facilities, Brisbane Lifestyle also provides event management and community contract management services to Council and community organisations. Brisbane Lifestyle will: provide a high level of customer service provide value for money products and services explore innovative and sustainable improvements to the productivity of its facilities explore opportunities with private enterprise to improve services manage events on behalf of Council and the community in a professional and cost-effective manner maintain all venues to a high standard. Golf Courses Brisbane Lifestyle Division manages the two Council Golf Courses, St Lucia Golf Links and the Victoria Park Golf Complex. In addition to the venue maintenance services associated with these two courses, Brisbane Lifestyle also provides contract management of the leases and licences in place to operate the function centres and ancillary services at these sites. Brisbane Lifestyle will: provide a high level of customer service provide value for money products and services explore innovative and sustainable improvements to the productivity of its golf facilities explore opportunities with private enterprise to improve services maintain both golf courses to a high standard. Surpluses after the application of the requirements of the TER are returned back to Council's consolidated revenue. The position of Divisional Manager, Brisbane Lifestyle has delegations under the Council's Administrative Arrangements for the general working and business operations of City Venues, with responsibility to the Chief Executive Officer of Council. City Venues will report on financial and non-financial outcomes, indicators and targets as contained in the Annual Plan and Budget document. - 192 - Businesses and Council Providers 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 3,083 0 0 45 0 3,128 3,160 0 0 46 0 3,206 3,239 0 0 47 0 3,286 3,399 0 0 48 0 3,448 2,006 988 0 0 0 0 2,994 2,097 1,018 0 0 0 0 3,115 2,260 1,038 0 0 0 0 3,298 2,439 1,084 0 0 0 0 3,524 0 0 0 0 2,994 3,115 3,298 3,524 134 91 -12 -76 Imputed Income Tax 40 27 0 0 Increase / (Decrease) in Operating Capability after Tax 94 64 -12 -76 Golf Courses Budgeted Income Statement For the Year Ending 30 June 2015 Revenue External Revenue Community Service Obligations Interest Revenue Other Revenue Gain/(Loss) on Disposal Total Revenue Expenses Materials and Services Employee Costs Depreciation and Amortisation Finance Costs Competitive Neutrality Costs Other Expenses Total Expenses Less Costs allocated to internal services Total Expenses relating to external services Net Surplus / (Loss) before Tax - 193 - Businesses and Council Providers Sports and Aquatic Centres Brisbane Lifestyle manages the Hibiscus Sports Complex, Calamvale Community Sports Centre, Acacia Ridge Leisure Centre and all community pool leases. It provides the operational maintenance and event co-ordination at the venues. It also directly manages and provides contract management of the leases and licences associated with these facilities, and for those venues managed totally under lease arrangements. Brisbane Lifestyle will: provide a high level of customer service provide value for money products and services explore innovative and sustainable improvements to the productivity of its sports and aquatic facilities explore opportunities with private enterprise to improve services manage events on behalf of Council and the community in a professional and cost-effective manner maintain the sports and aquatic facilities to a high standard. Surpluses after the application of the requirements of the TER are returned back to Council's consolidated revenue. The position of Divisional Manager, Brisbane Lifestyle has delegations under the Council's Administrative Arrangements for the general working and business operations of City Venues, with responsibility to the Chief Executive Officer of Council. City Venues will report on financial and non-financial outcomes, indicators and targets as contained in the Annual Plan and Budget document. - 194 - Businesses and Council Providers Sports and Aquatic Centres Budgeted Income Statement For the Year Ending 30 June 2015 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 1,953 1,703 0 0 0 3,656 2,006 1,746 0 0 0 3,751 2,056 1,789 0 0 0 3,846 2,148 1,834 0 0 0 3,982 2,138 1,280 0 0 8 200 3,625 2,222 1,351 0 0 11 136 3,720 2,270 1,378 0 0 11 149 3,808 2,452 1,334 0 0 11 153 3,950 0 0 0 0 3,625 3,720 3,808 3,950 31 31 37 32 9 9 11 10 21 22 26 23 Revenue External Revenue Community Service Obligations Interest Revenue Other Revenue Gain/(Loss) on Disposal Total Revenue Expenses Materials and Services Employee Costs Depreciation and Amortisation Finance Costs Competitive Neutrality Costs Other Expenses Total Expenses Less Costs allocated to internal services Total Expenses relating to external services Net Surplus / (Loss) before Tax Imputed Income Tax Increase / (Decrease) in Operating Capability after Tax - 195 - Businesses and Council Providers City Hall Precinct Community Facilities and Venues manage City Hall and the surrounding precinct including the function space operating agreement and leases in the facility. It manages the operations of the venues and co-ordination between leases and the function space operator. It also directly manages and provides contract management of the leases and operating agreement associated with these facilities including Epicure, Red Cross, Shingle Inn and the Museum of Brisbane. Community Facilities and Venues will: provide a high level of customer service provide value for money products and services maintain the heritage facility to a high standard explore innovative and sustainable improvements to the facilities explore opportunities with private enterprise to improve services facilitate community access to the venue spaces. The position of Divisional Manager, Brisbane Lifestyle has delegations under the Council's Administrative Arrangements for the general working and business operations of City Hall, with responsibility to the Chief Executive Officer of Council. City Hall will report on financial and non-financial outcomes, indicators and targets as contained in the Annual Plan and Budget document. Community Service Obligations City Hall administers the Lord Mayor’s Community Service Obligation fund that supports community use of the facility for functions and events. Eligibility criteria and application process is published on Council’s website. Facility function rooms Under the operating agreement, Epicure as the function space operator sets the hire rates at market rates to generate income and attract business. Performance targets are identified in the operating agreement and reported to Branch Manager, Community Facilities and Venues annually. People’s Place The City Hall facility remains accessible to residents and visitors of Brisbane. Public areas in the facility are open daily. The facility is closed three days per year and open from 8.00am – 5.00pm weekdays and 9.00am – 5.00pm weekends. - 196 - Businesses and Council Providers City Hall Precinct Budgeted Income Statement For the Year Ending 30 June 2015 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 1,773 1,823 0 0 0 3,595 1,837 1,869 0 0 0 3,706 1,912 1,917 0 0 0 3,829 1,989 1,966 0 0 0 3,955 3,100 455 0 0 22 0 3,576 3,249 464 0 0 22 0 3,735 3,343 475 0 0 23 0 3,841 3,410 487 0 0 23 0 3,920 0 0 0 0 3,576 3,735 3,841 3,920 19 -29 -12 35 6 0 0 10 13 -29 -12 24 Revenue External Revenue Community Service Obligations Interest Revenue Other Revenue Gain/(Loss) on Disposal Total Revenue Expenses Materials and Services Employee Costs Depreciation and Amortisation Finance Costs Competitive Neutrality Costs Other Expenses Total Expenses Less Costs allocated to internal services Total Expenses relating to external services Net Surplus / (Loss) before Tax Imputed Income Tax Increase / (Decrease) in Operating Capability after Tax - 197 - Businesses and Council Providers Asset Portfolio Management Asset Portfolio Management's aim is to deliver and manage a corporate real estate portfolio to Council which can be benchmarked against industry standards. Activities undertaken to achieve this aim include: providing a ‘Centre of Excellence’ for the management and delivery of property asset management across the organisation managing Council’s real estate portfolio in a manner that optimises the financial return and benefit to the organisation, while facilitating Council’s urban renewal and development initiatives delivering corporate accommodation and facilities development projects, including the Annual Corporate Accommodation Program, to meet stakeholder needs for ‘business as usual’ and growth requirements providing comprehensive property services including management of the assigned built environment particularly relating to maintenance initiatives, corporate property services contracts, risk management practices and legislative and statutory compliance matters such as environmental and heritage management and workplace health and safety. 2013-14 Anticipated $000 2014-15 Proposed $000 2015-16 Proposed $000 2016-17 Proposed $000 7,599 0 0 0 0 7,599 7,865 0 0 0 0 7,865 8,157 0 0 0 0 8,157 8,463 0 0 0 0 8,463 Materials and Services Employee Costs Depreciation and Amortisation Finance Costs Competitive Neutrality Costs Other Expenses Total Expenses 70,720 501 7,951 8,590 0 0 87,762 71,039 451 8,761 10,164 0 0 90,416 69,311 461 8,980 10,189 0 0 88,941 73,009 471 9,205 10,183 0 0 92,869 Less Costs allocated to internal services 85,046 88,750 87,227 91,127 Total Expenses relating to external services 2,716 1,666 1,714 1,742 Net Surplus / (Loss) before Tax 4,883 6,200 6,443 6,722 Imputed Income Tax 1,465 1,860 1,933 2,017 Increase / (Decrease) in Operating Capability after Tax 3,418 4,340 4,510 4,705 Asset Portfolio Management Budgeted Income Statement For the Year Ending 30 June 2015 Revenue External Revenue Community Service Obligations Interest Revenue Other Revenue Gain/(Loss) on Disposal Total Revenue Expenses - 198 - Revenue Policy Revenue Policy Brisbane City Council Revenue Policy 2014 - 2015 Authority: Section 185 of the City of Brisbane Regulation 2012 requires that Council annually review its revenue policy for each financial year. Overview: The purpose of this revenue policy is to state: (a) the principles that Council intends to apply in the 2014-2015 financial year for – (i) levying rates and charges; and (ii) granting concessions for rates and charges; and (iii) recovering overdue rates and charges; and (iv) cost-recovery methods; and (b) if Council intends to grant concessions for rates and charges—the purpose for the concessions; and (c) the extent to which physical and social infrastructure costs for a new development are to be funded by charges for the development. Applicability: This revenue policy is effective from the date of Council’s resolution and will apply to the financial year from 1 July 2014 to 30 June 2015. The revenue policy contains principles to be used in preparing the budget. It will also be used when reviewing, preparing and applying related policies, procedures and guidelines effective in 2014-2015. The revenue policy is part of Council’s budget; and the budget will be available for inspection at Council’s public office and its web site at; http://www.brisbane.qld.gov.au/about-council/news-publications/. Policy: The following principles apply: (a) Revenue Raising Principles (i) Levying Rates and Charges In making and levying rates and charges, Council is required to comply with the requirements of State and Federal legislation. Where appropriate, the principle of user pays will be applied in the making of charges so as to minimise the impact of these charges on the local economy. Council will also have regard to the principles of: • equity by reference to the value or quality of land; • transparency in the making and levying of rates and charges; • clarity in terms of responsibilities (Council’s and ratepayer's) in regard to the rating process; • assisting the smooth running of the local economy by timing the levying of rates to take into account the financial cycle of local economic activity; • National Competition Policy legislation where applicable; and • having in place a rating regime that is efficient to administer. - 199 - (ii) Revenue Policy Granting Concessions for Rates and Charges In considering the application of concessions, Council will be guided by the principles of: • equity by reference to the value or quality of land within the local community; • equality by providing the same treatment for ratepayers with similar circumstances; • transparency by making clear the requirements necessary to receive concessions; • flexibility to allow Council to respond to local economic issues; and • responsiveness to community expectations of what activities should attract assistance from Council. (iii) Recovering Overdue Rates and Charges Council will exercise its rate recovery powers pursuant to the provisions of Part 12 of Chapter 4 of the City of Brisbane Regulation 2012 in order to reduce the overall rate burden on ratepayers. It will be guided by the principles of: • transparency by making clear the obligations of ratepayers and the processes used by Council in assisting them meet their financial obligations; • clarity and cost effectiveness in the processes used to recover overdue rates and charges; • equity by determining appropriate arrangements for different sectors of the community; • equality by providing the same treatment for ratepayers with similar circumstances; and • flexibility by responding where necessary to changes in the local economy. (iv) Cost-Recovery Fees Pursuant to the provisions of s.99 of the City of Brisbane Act 2010, Council will establish fees to recover costs associated with the provision of certain activities or services. Council will be guided by the principles of: • clarity in the identification of cost drivers; and • neutrality in that the fee will represent no more than the full cost to Council of taking the action for which the fee is charged. Council will make publicly available a register of cost-recovery fees. (b) Purpose of Concessions for Rates and Charges Council provides rates and charges concessions for; (i) pensioners who comply with eligibility criteria set out in the “Partial Remission of Rates & Charges for Pensioners Policy”; and (ii) not-for-profit organisations which comply with eligibility criteria set out in its “Revenue Policy: Partial Remission of General Rates (Not-for-profit Organisations)”. These concessions have been made available in accordance with the provisions of Part 10 of Chapter 4 of the City of Brisbane Regulation 2012. The purpose of these provisions is to; (i) acknowledge that approved pensioners have a limited financial capacity and/or; (ii) support the social benefit of the principal activities of qualifying not-for-profit organisations. (c) Infrastructure Cost Recovery The Council will levy adopted infrastructure charges for development infrastructure with development approvals for new development. The amounts of those adopted infrastructure charges are determined by a Council resolution made under the Sustainable Planning Act 2009. Policy Owner: Chief Financial Officer, Organisational Services Division - 200 - Revenue Policy Further Assistance: For further information, please refer to the “About Council - Publications” page on Council’s website at; http://www.brisbane.qld.gov.au/about-council/news-publications/ Related Information: This policy is Council's strategic revenue policy. There are various administrative policies and arrangements that make up the total Council response to revenue management. Review Date: The revenue policy must be reviewed annually and in sufficient time to allow an annual budget that is consistent with the revenue policy to be adopted for the next financial year - 201 - Revenue Statement Brisbane City Council Revenue Statement 2014-15 1. OVERVIEW The purpose of this Revenue Statement is: 2. to provide an explanatory statement outlining and explaining the revenue raising measures adopted in the budget; and to comply in all respects with legislative requirements. APPLICABILITY This Revenue Statement applies to the financial year from 1 July 2014 to 30 June 2015. It is approved in conjunction with the Budget as adopted by Council on 26 June 2014. Council may, by resolution, amend its Revenue Statement for a financial year at any time before the year ends. It is not intended that this Revenue Statement reproduce all related policies. Related policies will be referred to where appropriate and will take precedence should clarification be required. This document is to be read in conjunction with the 2014-15 budget documents including The Lord Mayor's Budget Speech, the Budget contained in the Annual Plan and Budget document (including the Resolution of Rates and Charges), and the Schedule of Fees and Charges. 3. INTERPRETATION Pursuant to the provisions of the City of Brisbane Act 2010 and the City of Brisbane Regulation 2012, the following explanation of the revenue raising measures adopted in the 2014-15 Budget is provided. 4. RATES & CHARGES For the financial year ending 30 June 2015, Brisbane City Council will make and levy rates and charges. These rates and charges are outlined in the Council's Resolution of Rates and Charges which can be located in the 2014-15 Budget Document. Rates and Charges will include: (a) Differential General Rates; (b) Special Rates; (c) Special Charges; (d) Separate Rates; (e) Separate Charges; and (f) Utility Charges for Waste Management. 4.1. Differential General Rates The Brisbane City Council will use a system of differential general rating for 2014-15. A differential system of rates provides equity through recognising the value or quality of land, level of services required, use of the property and the final impact on ratepayers. These factors, along with the rateable value of the land, have been considered in determining the differential general rate. The differential general rate will be calculated using the averaging of valuations as provided for under the City of Brisbane Regulation 2012. There will be 63 differential general rating categories in 2014-15. The categories and the relevant criteria are outlined in the Differential General Rating Table in section 4 of the Resolution of Rates and Charges. A summary follows. An explanation of the land use codes is contained in the document "Brisbane City Council Land Use Codes 1 July 2014" (the Land Use Codes) as tabled with the Budget. - 202 - Revenue Statement 4.1.1. Category 1 (Residential – Owner Occupied) Inclusion in this category is restricted to residential dwelling houses and dwelling units where the sole use is as the principal place of residence of the owner/s. In this instance, eligible ownership is limited to individuals only and does not include premises owned or partially owned by a company, trust, organisation or any entity other than an individual. This is regardless of whether the premises are occupied by a shareholder or even the sole shareholder of that company, trust, organisation or entity. The single exception to this limitation is where a property is held under a ‘special disability trust’. Such an instance would be regarded as being a secondary residential purpose and included in Differential Rating category 7. Vacant land included in one of the qualifying City Plan areas as listed in the ‘General Criteria’ of Category 1 in the Resolution of Rates and Charges for 2014-15 may also be included in this category. 4.1.2. Category 2a (Commercial/Non-Residential – Group A) Inclusion in this category is intended for those properties which are being utilised or have the potential to be utilised by virtue of improvements or activities conducted upon the property for a commercial/non-residential purpose and are: (i) characterised by the ‘Specific Criteria’ for Category 2 of the Differential Rating table contained in the Resolution of Rates and Charges for 2014-15; and (ii) located outside of the boundaries of the Central Business District (CBD) and the CBD Frame as defined in the above resolution. This category also includes: (i) residential premises that (a) exceed the allowable limits of commercial/non-residential activity in columns ‘2’ and ‘3’ of the table shown at section 15.3 of the Resolution of Rates and Charges for 2014-15; or (b) instances where a commercial/non-residential improvement co-exists with or within a residential premises regardless of whether that commercial/non-residential improvement is presently utilised or not. Such a case establishes a potential commercial/non-residential purpose. and (ii) 4.1.3. vacant land located outside the boundaries of the CBD or the CBD Frame that does not comply with the conditions for vacant land inclusion in category 1 as listed in the ‘General Criteria’ of Category 1 in the Resolution of Rates and Charges for 2014-15. Category 2b – 2l (Commercial/Non-Residential – Group B to Group L) Inclusion in this category is intended for those properties which in all other respects meet the criteria set out in category 2a above but are also identified and categorised in the table shown at section 15.7 of the Resolution of Rates and Charges for 2014-15. 4.1.4. Category 3 (Rural) Inclusion in this category is intended for those properties which are being utilised or have the potential to be utilised by virtue of improvements or activities conducted upon the property for a non-residential (Rural) purpose and are characterised by the ‘Specific Criteria’ for Category 3 of the Differential Rating table contained in the Resolution of Rates and Charges for 2014-15. - 203 - Revenue Statement 4.1.5. Category 4 (Multi-Residential) Inclusion in this category is intended for those properties which are being utilised or have the potential to be utilised by virtue of improvements or activities conducted upon the property for a multi-residential purpose and are characterised by the ‘Specific Criteria’ for Category 4 of the Differential Rating table contained in the Resolution of Rates and Charges for 2014-15. 4.1.6. Category 5a (Central Business District – Group A) Inclusion in this category is intended for those properties which are being utilised or have the potential to be utilised by virtue of improvements or activities conducted upon the property for a non-residential purpose and are: (i) characterised by the ‘Specific Criteria’ for Category 5a of the Differential Rating table contained in the Resolution of Rates and Charges for 2014-15; and (ii) located within the boundaries of the Central Business District (CBD) as defined by the map shown at section 15.1 of the above resolution. This category also includes: (i) residential premises that: (a) exceed the allowable limits of non-residential activity in columns ‘2’ and ‘3’ of the table shown at section 15.3 of the Resolution of Rates and Charges for 2014-15; or (b) instances where a non-residential improvement co-exists with or within a residential premises regardless of whether that nonresidential improvement is presently utilised or not. Such a case establishes a potential non-residential purpose and (ii) 4.1.7. vacant land located within the boundaries of the CBD that does not comply with the conditions for vacant land inclusion in category 1 as listed in the ‘General Criteria’ of Category 1 in the Resolution of Rates and Charges for 2014-15. Category 5b – 5v (Central Business District – Group B to Group V) Inclusion in this category is intended for those properties which in all other respects meet the criteria set out in category 5a above but are also identified and categorised in the table shown at section 15.4 of the Resolution of Rates and Charges for 2014-15. 4.1.8. Category 6 (Other) Entry into this category will be limited to properties where the land does not conform to the criteria of any other category. 4.1.9. Category 7 (Residential – Non-owner Occupied or Mixed Use) Inclusion in this category is limited to predominantly residential premises where: (a) the premises is not the principal place of residence of at least one person who constitutes the owner of the property; and/or (b) the owner or occupier conducts non-residential activities upon the property not in excess of the limitations set out in columns ‘2’ and ‘3’ of the table shown at section 15.3 of the Resolution of Rates and Charges for 2014-15. 4.1.10. Category 8a – 8k (Large Regional Shopping Centre – Group A to Group K) Inclusion in this category is intended for those properties which are identified and categorised in the table shown at section 15.5 of the Resolution of Rates and Charges for 2014-15. - 204 - Revenue Statement 4.1.11. Category 9a – 9d (Major Regional Shopping Centre – Group A to Group D) Inclusion in this category is intended for those properties which are identified and categorised in the table shown at section 15.6 of the Resolution of Rates and Charges for 2014-15. 4.1.12. Category 10 (CTS – Residential – Owner Occupied) Inclusion in this category is restricted to residential dwelling units which form part of a community titles scheme and where the sole use is as the principal place of residence of the owner/s. In this instance, eligible ownership is limited to individuals only and does not include premises owned or partially owned by a company, trust, organisation or any entity other than an individual. This is regardless of whether the premises are occupied by an owner or even the sole owner of that company, trust, organisation or entity. The single exception to this limitation is where a property is held under a ‘special disability trust’. Such an instance would be regarded as being a secondary residential purpose and included in Differential Rating category 14. 4.1.13. Category 11a (CTS – Commercial/Non-Residential – Group A) Inclusion in this category is intended for those properties which form part of a community titles scheme and are being utilised or have the potential to be utilised by virtue of improvements or activities conducted upon the property for a non-residential purpose and are: (i) characterised by the ‘Specific Criteria’ for Category 11 of the Differential Rating table contained in the Resolution of Rates and Charges for 2014-15; and (ii) located outside of the boundaries of the Central Business District (CBD) and the CBD Frame as defined in the above resolution. This category also includes residential premises that: (a) exceed the allowable limits of non-residential activity in columns ‘2’ and ‘3’ of the table shown at section 15.3 of the Resolution of Rates and Charges for 2014-15; or (b) instances where a commercial/non-residential improvement co-exists with or within a residential premises regardless of whether that commercial/nonresidential improvement is presently utilised or not. Such a case establishes a potential commercial/non-residential purpose. 4.1.14. Category 11b (CTS – Commercial/Non-Residential – Group B) Inclusion in this category is intended for those properties which in all other respects meet the criteria set out in category 2l above at (4.1.3) but are part of a community title scheme. 4.1.15. Category 12 (CTS – Multi-Residential) Inclusion in this category is intended for those properties which form part of a community titles scheme and are being utilised or have the potential to be utilised by virtue of improvements or activities conducted upon the property for a multi-residential purpose and are characterised by the ‘Specific Criteria’ for Category 12 of the Differential Rating table contained in the Resolution of Rates and Charges for 201415. 4.1.16. Category 13 (CTS – Central Business District) Inclusion in this category is intended for those properties which form part of a community titles scheme and are being utilised or have the potential to be utilised by virtue of improvements or activities conducted upon the property for a non-residential purpose and are: (i) characterised by the ‘Specific Criteria’ for Category 13 of the Differential Rating table contained in the Resolution of Rates and Charges for 2014-15; and - 205 - Revenue Statement (ii) located within the boundaries of the Central Business District (CBD) as defined in the above resolution. This category also includes residential premises that: (a) exceed the allowable limits of non-residential activity in columns ‘2’ and ‘3’ of the table shown at section 15.3 of the Resolution of Rates and Charges for 2014-15; or (b) instances where a non-residential improvement co-exists with or within a residential premises regardless of whether that non-residential improvement is presently utilised or not. Such a case establishes a potential non-residential purpose. 4.1.17. Category 14 (CTS – Residential – Non-owner Occupied or Mixed Use) Inclusion in this category is limited to predominantly residential premises which form part of a community titles scheme and where: (a) the premises is not the principal place of residence of at least one person who constitutes the owner of the property; and/or (b) the owner or occupier conducts non-residential activities upon the property not in excess of the limitations set out in columns ‘2’ and ‘3’ of the table shown at section 15.3 of the Resolution of Rates and Charges for 2014-15. 4.1.18. Category 15 (CTS – Minor Lot) Inclusion in this category is limited to predominantly non-residential lots which form part of a community titles scheme and where the lot is used as a car parking space, storage cupboard, storage unit, advertising hoarding or purposes of a like nature. The purpose of the lot is not for use as a habitable area. 4.1.19. Category 16 (CBD Frame Commercial/Non-Residential) Inclusion in this category is intended for those properties which are being utilised or have the potential to be utilised by virtue of improvements or activities conducted upon the property for a non-residential purpose and are: (i) characterised by the ‘Specific Criteria’ for Category 16 of the Differential Rating table contained in the Resolution of Rates and Charges for 2014-15; and (ii) located within the boundaries of the CBD Frame as defined by the map shown at section 15.2 in the above resolution. This category also includes: (i) residential premises that: (a) exceed the allowable limits of non-residential activity in columns ‘2’ and ‘3’ of the table shown at section 15.3 of the Resolution of Rates and Charges for 2014-15; or (b) instances where a non-residential improvement co-exists with or within a residential premises regardless of whether that nonresidential improvement is presently utilised or not. Such a case establishes a potential non-residential purpose and (ii) vacant land located within the boundaries of the CBD Frame that does not comply with the conditions for vacant land inclusion in category 1 as listed in the ‘General Criteria’ of Category 1 in the Resolution of Rates and Charges for 2014-15. 4.1.20. Category 17 (CTS – CBD Frame Commercial/Non-Residential) Inclusion in this category is intended for those properties which form part of a community titles scheme and are being utilised or have the potential to be utilised by virtue of improvements or activities conducted upon the property for a non-residential purpose and are: - 206 - Revenue Statement (i) characterised by the ‘Specific Criteria’ for Category 17 of the Differential Rating table contained in the Resolution of Rates and Charges for 2014-15; and (ii) located within the boundaries of the CBD Frame as defined by the map shown at section 15.2 in the above resolution. This category also includes residential premises that: 4.2. (a) exceed the allowable limits of non-residential activity in columns ‘2’ and ‘3’ of the table shown at section 15.3 of the Resolution of Rates and Charges for 2014-15; or (b) instances where a non-residential improvement co-exists with or within a residential premises regardless of whether that non-residential improvement is presently utilised or not. Such a case establishes a potential non-residential purpose. Differential Minimum General Rates Differential minimum general rates will be levied. This rate takes into account the minimum cost per annum of providing common services which are provided to every ratepayer as well as basic general administration costs and provides equity by reference to the value or quality of land between the various categories. 4.3. Limitation on Rate Increase Pursuant to section 108 of the City of Brisbane Regulation 2012, Council has determined to apply an annual limitation on the increase in the differential general rate on all rateable land in Category 1, Category 10, Category 16 and Category 17. In the case of Category 1 and 10 ratepayers this reduces the financial impact where valuation increases significantly exceed the average increase in the valuation of other ratepayers within those categories. In the case of Category 16 and 17 ratepayers the limitation is applied to manage the impact of change brought about by the inclusion in these categories. The amount which increases in differential general rates are limited to is set within the Resolution of Rates and Charges for 2014-15. 4.4. Special Rates Special Rates will be made and levied for the provision of a service, facility or activity for Malls, Beautification Schemes, Suburban Centre Improvement Projects and Living Village Developments. The Resolution of Rates and Charges for 2014-15 specifies the areas to be levied and the amount of each levy. Maps of each area are tabled at Council's annual budget meeting with the budget document. Council is of the opinion that all land within the areas levied, receives a special benefit from those activities, services or facilities undertaken within that area. 4.5. Special Charges Special Charges will be made and levied for Rural Fire Services. The Resolution of Rates and Charges for 2014-15 specifies the areas to be levied and the amount of each levy. Maps of each area are tabled at Council's annual budget meeting with the budget document. Council is of the opinion that all land within the areas levied, receives a special benefit from those activities, services or facilities undertaken within that area. 4.6. Separate Rates Environmental Management and Compliance Levy A separate rate will be levied on all rateable land for environmental management and compliance purposes. These purposes and the amount of the levy are outlined in the Resolution of Rates and Charges for 2014-15. - 207 - Revenue Statement Council considers it appropriate that the separate rate be made and levied on the average rateable value of all land in accordance with the differential general rating category. A minimum amount is payable. Revenue raised from this levy will be used only to fund either all or part of the costs associated with these purposes. It is considered to be more appropriate to raise funds by a separate rate rather than from general funds to ensure the community is aware of the Council’s commitment to protecting and enhancing the natural environment and to meeting Council's obligations under the Environmental Protection Act 1994. 4.7. Separate Charges Bushland Preservation Levy - Environment Function A separate charge will be levied equally on all rateable land for bushland preservation purposes. These purposes and the amount of the levy are outlined in the Resolution of Rates and Charges for 2014-15. Revenue raised from this charge will be used only to fund either all or part of the costs associated with this purpose. This includes the acquisition, protection and maintenance of bushland. It is considered to be more appropriate to raise funds by a separate charge rather than from general funds to ensure the community is aware of the Council’s commitment to acquiring and protecting natural bushland areas in the City. 4.8. Utility Charges for Waste Management Utility Charges are made and levied for the supply of waste management services for occupied land or a structure. The waste management charge will be set to recover the costs associated with the provision of waste management and recycling solutions that are competitive, environmentally responsible and reflect a commitment to community safety and industry best practice. The amount of the charge for the supply of a waste management, collection and disposal service is dependent upon: the type of service (i.e. mobile bin, bulk bin, or other waste collection and disposal service); and/or the type of property (i.e. a community title scheme). The specific charges and other conditions are listed in the Resolution of Rates and Charges for 2014-15. 5. REBATES & CONCESSIONS ON RATES & CHARGES 5.1 Pensioners It is Council’s policy to provide assistance by way of a partial remission of rates to eligible pensioners from whom an application has been received. Generally, an eligible pensioner may be: a client of Centrelink and/or the Department of Veterans' Affairs, in receipt of a pension; and in possession of a Queensland issued Pensioner Concession Card and/or a Queensland issued Repatriation Health Card for All Conditions (Gold Card); and a person who is the registered owner of the property in question and resides there permanently, or an owner of a property held under a ‘special disability trust’; and a person from whom an application has been received. The level of the remission is set by a resolution of Council and may be amended from time to time. The specific eligibility criteria are outlined in Council's “Partial Remission of Rates and Charges for Pensioners Policy”. - 208 - Revenue Statement 5.2 Not-for-Profit (Welfare and Community) Organisations The Brisbane City Council will offer a partial remission of general rates to certain not-for-profit organisations that provide or support essential welfare or community services to the residents of Brisbane. This is consistent with the outcomes of Council’s revenue policy which states in part: “Council will be guided by the principles of: .… responsiveness to community expectations of what activities should attract assistance from Council”. The desired outcome of the provision of this partial remission is to free up resources for eligible organisations that can be directed towards achieving or enhancing their principal objectives. To be eligible for this partial remission, an applicant organisation must comply with all of the criteria set out in the questionnaire. This questionnaire takes the form of a self-assessment process by which applicants can gauge their eligibility for consideration for a partial remission. A remission is limited to not-for-profit organisations that are deemed to be either ‘Welfare’ or ‘Community’ focused and is defined broadly as follows: 5.2.1 ‘Welfare’ – means principal objectives which provide: Disability Support – to provide support, education, therapy, respite or any other form of assistance to the aged or people with disabilities or chronic illness and/or their carers; or Social Support – to provide practical support such as emergency accommodation, food, clothing, counseling or any other form of assistance to socially disadvantaged members of the general community. As a guide, these principal objectives may typically include services such as: counselling, education, research support, vocational training for the disadvantaged, advocacy, respite care, family support, substance dependence education, counseling and rehabilitation, referral, life education, sheltered workshops, guide dog training, social work, or any other service which supports or enhances the quality of life of its clients. 5.2.2 ‘Community’ - means principal objectives which: promote and encourage social cohesion through the provision of community services or activities, the furthering of multiculturalism or the support of identifiable groups who may require specific support due to age, gender, religion, ethnicity, health, disability or some other factor that sets a group apart from the general community; or provide or support an essential service on a volunteer basis; or encourage the appreciation and/or protection of the natural environment; or preserve and promote an appreciation of culture or heritage. As a guide, these principal objectives may typically include services such as: non-formal youth education and training, youth activities, personal development, cultural or ethnic activities supporting a cohesive multi-cultural society, community education, environmental awareness, social justice, arts and heritage conservation and promotion, any other activity or service which is provided by a group of volunteers that enhances the liveability, cultural diversity, environment or social cohesiveness of the Brisbane community. 5.3 Bushland Preservation Levy Remission Properties for which the owner has entered into a ‘voluntary conservation agreement’ or a ‘land for wildlife agreement’ with Brisbane City Council over the whole or part of their land may be remitted the Bushland Preservation Levy in full. 5.4 Owner Occupier Remission Owner Occupier Remission is provided to Category 1 and 10 ratepayers as a limitation to their annual general rate increase. - 209 - Revenue Statement 5.5 Rate Capping Remission Rate Capping Remission is provided to Category 16 and 17 ratepayers as a limitation to their annual general rate increase. 5.6 Other remissions Other remission may be considered on a case by case basis. 6. DISCOUNTS FOR PROMPT PAYMENT To encourage the prompt payment of rates and charges on certain properties, a discount will be allowed on general rates, if all rates and charges and arrears are paid within 30 days after the issue of a rate notice. The discount rates and conditions are specified in the Resolution of Rates and Charges for 2014-15. 7. EXEMPTIONS FROM GENERAL RATING Any land used for public, religious, charitable or educational purposes, and: (a) for which an application has been received from the owner; and (b) which is approved by Council as eligible for exemption; and (c) is identified in Schedule 1 of the Resolution of Rates and Charges for 2014-15 is exempt from general rating, special rating and charging, and separate rating and charging. Further details are specified in the Resolution of Rates and Charges for 2014-15. 8. FEES AND CHARGES Council levies a range of Fees and Charges for: (a) Cost-Recovery Fees as defined by s.99 of the City of Brisbane Act 2010; and (b) Commercial/Other Fees for the provision of a service or facility not deemed a cost-recovery fee under the s.242(3)(c) of the City of Brisbane Act 2010. These are defined in the Schedule of Fees and Charges (the Schedule), adopted by resolution and published annually as part of Council’s budget. 8.1 Cost-Recovery Fees Council may fix a Cost-Recovery Fee for any of the following: (a) an application for, or the issue of, an approval, consent, licence, permission, registration or other authority under a local government act; (b) recording a change of ownership of land; (c) giving information kept under a local government act; (d) seizing property or animals under a local government act. The principles of Full Cost Pricing (National Competition Policy) and User Pays are applied in calculating all Cost-Recovery Fees of the Council. Cost-Recovery Fees are listed in Council's Register of Cost-Recovery Fees. 8.2 Concessions for Fees and Charges Council provides a range of concessions or discounts on certain Fees and Charges. 8.2.1 Type 1 Concessions These cover a range of different Fees and Charges, and are restricted to charitable organisations listed in ‘Appendix A’ of the Schedule, or to charitable organisations able to meet the criteria for listing outlined in the paragraph below. The quantum of concession varies and is specified in the Schedule. Inclusion in this list is conditional upon the applicant organisation meeting the following criteria: - 210 - Revenue Statement “To be eligible for inclusion in Appendix A of the Schedule of Fees and Charges, Charitable Organisations must hold registration with the Queensland Government Office of Fair Trading as a Charitable Purpose (CH type); registration as a Community Purpose (CP type) is not sufficient. A copy of a complying certificate type must be lodged with a written application.” 8.2.2 Type 2 Concessions These concessions are restricted to a 50% partial remission of Public Health Licenses (except food) – Entertainment Venues and Events Fees and Charges. Provision of these concessions is restricted to applicant not-for-profit organisations whose principal objectives meet the definitions of ‘Welfare’ or ‘Community’ as defined in the eligibility criteria of the Rates and Charges Concessions – “Not-for-Profit (Welfare and Community) Organisations” listed at 5.2.1 and 5.2.2. Eligibility in this case is not restricted to organisations which own land or have applied for or have been granted a rates concession under the same provisions. Applications for type 1 and type 2 concessions must be made in writing to the Chief Financial Officer (CFO), Brisbane City Council, who will assess eligibility and approve complying applications. The submission of a written application to the CFO is essential in order to be considered for concessions. The CFO may also rule on the continuing eligibility of an applicant organisation for concessions. 9. INFRASTRUCTURE COST RECOVERY The Council will issue infrastructure charge notices for development infrastructure under an adopted infrastructure charges resolution made under the Sustainable Planning Act 2009 (“SPA”) when issuing development approvals or compliance permits under SPA. The resolution (presently Brisbane Adopted Infrastructure Charges Resolution (No. 2) 2011) details how the infrastructure charges are calculated. 10. GRANTS AND SUBSIDIES Council actively pursues opportunities for grants and subsidies offered by higher levels of government to defray costs that would otherwise have to be borne solely by ratepayers. 11. DEPRECIATION & NON-CASH EXPENSES It is Council’s intention to fully fund depreciation and other non-cash expenses, so as to maintain operating capability. 12. OPERATING CAPABILITY The change in operating capability is disclosed in the Budgeted Financial Statements. It is intended to increase the operating capability to meet the needs of a growing city. 13. FURTHER INFORMATION 13.1 Authority It is a requirement of s160(2)(b) of the City of Brisbane Regulation 2012 that for each financial year Council must include a Revenue Statement as part of its annual budget. Section 164 of the above regulation specifies the content of the Revenue Statement. 13.2 Guideline Owner Chief Financial Officer, Corporate Finance, Organisational Services Division. 13.3 Further Assistance For further assistance, please refer to the City of Brisbane Act 2010, the City of Brisbane Regulation 2012, or contact the Chief Financial Officer. - 211 - Revenue Statement 13.4 Related Information The Brisbane City Council Revenue Policy 2014-15 was reviewed by the council delegate and adopted by Council on 18 June 2014. This Revenue Statement has been prepared using principles therein. There are various administrative policies and arrangements that make up the total Council response to revenue management. Some have been referred to above. 13.5 Review Date This document will be reviewed annually in conjunction with the development of Council’s budget. - 212 - Resolution of Rates and Charges RESOLUTION OF RATES AND CHARGES 2014-15 1. DEFINITIONS ..................................................................................................................................................................... - 214 - 2. LAND USE CODES ............................................................................................................................................................ - 214 - 3. AVERAGING OF LAND VALUES ....................................................................................................................................... - 214 - 4. DIFFERENTIAL GENERAL RATES .................................................................................................................................... - 214 - 5. EXEMPTIONS FROM GENERAL RATING ......................................................................................................................... - 230 - 6. SPECIAL RATES ................................................................................................................................................................ - 231 - 7. SEPARATE RATES ............................................................................................................................................................ - 233 7.1 8. SPECIAL CHARGES .......................................................................................................................................................... - 234 8.1 9. Waste Management Service Charges ........................................................................................................... - 235 - GENERAL CHARGES ........................................................................................................................................................ - 237 11.1 12. Bushland Preservation Levy – Environment Function .................................................................................... - 235 - UTILITY CHARGES ............................................................................................................................................................ - 235 10.1 11. Rural Fire Services Levy ............................................................................................................................... - 234 - SEPARATE CHARGES ...................................................................................................................................................... - 235 9.1 10. Environmental Management and Compliance Levy ....................................................................................... - 233 - Fees and Charges ......................................................................................................................................... - 237 - TERMS AND CONDITIONS ................................................................................................................................................ - 237 12.1 Levying of Rates and Utility Charges. ............................................................................................................ - 237 - 12.2 Discount on Differential General Rates. ......................................................................................................... - 237 - 12.3 Interest on Unpaid Rates and Utility Charges. ............................................................................................... - 238 - 12.4 Goods and Services Tax (GST). .................................................................................................................... - 238 - 13. COMMONWEALTH LANDS ................................................................................................................................................ - 238 - 14. DICTIONARY OF TERMS................................................................................................................................................... - 238 - 15. APPENDICES ..................................................................................................................................................................... - 245 15.1 CBD Differential Rating Boundary Map.......................................................................................................... - 245 - 15.2 CBD FRAME Differential Rating Boundary Map ............................................................................................ - 246 - 15.3 Determining residential categorisation for differential rating. .......................................................................... - 247 - 15.4 Criteria for determining categorisation between differential rating categories 5b, 5c, 5d, 5e, 5f, 5g, 5h, 5i, 5j, 5k, 5l, 5m, 5n, 5o, 5p, 5q, 5r, 5s, 5t, 5u and 5v from 1 July 2014. ........................................ - 250 - 15.5 Criteria for determining categorisation between differential rating categories 8a, 8b, 8c, 8d, 8e, 8f, 8g, 8h, 8i, 8j and 8k from 1 July 2014 ........................................................................................................................ - 256 - 15.6 Criteria for determining categorisation between differential rating categories 9a, 9b, 9c and 9d from 1 July 2014 .............................................................................................................................................................. - 257 - 15.7 Criteria for determining categorisation between differential rating categories 2b, 2c, 2d, 2e, 2f, 2g, 2h, 2i, 2j and 2k from 1 July 2014 .............................................................................................................................. -258- - 213 - Resolution of Rates and Charges PRESENTATION AND SUBMISSION BY THE RIGHT HONOURABLE THE LORD MAYOR FOR THE APPROVAL OF AND ADOPTION BY THE COUNCIL Pursuant to the provisions of the City of Brisbane Act 2010, the City of Brisbane Regulation 2012, the Standing Rules and the Local Laws of the Council, I present and submit to the Council recommendations as to the rates, charges and fees to be fixed for the year ending 30 June 2015 for the approval of and adoption by the Council. 1. DEFINITIONS Throughout this resolution, a term appearing in bold italic text is defined in s.14 – DICTIONARY OF TERMS. 2. LAND USE CODES Until otherwise decided or amended, the land use codes set out in the document Brisbane City Council land use codes 1st July 2014 as tabled shall constitute the land use codes for rating and charging purposes. 3. AVERAGING OF LAND VALUES Pursuant to section 67(4) of the City of Brisbane Regulation 2012 the Council determines that, for the purpose of making and levying rates and charges for the financial year on rateable land: (a) the rateable value of land is to be the averaged value under section 67(4)(b) of the Regulation, and (b) the average value will be calculated under section 69 of the Regulation, and (c) for the purposes of section 69(2) of the Regulation the ‘3-year averaging number’ for the financial year is 0.98. Note: For properties with land use code 72, the rateable value will be calculated in accordance with section 50(2) of the Land Valuation Act 2010. 4. DIFFERENTIAL GENERAL RATES (a) For the purpose of making and levying differential general rates for the financial year on all rateable land in the City, the Council determines that – (i) (ii) the categories into which the rateable land in the City is to be categorised are – a) (subject to Clause 4(b)), 63 in number and b) identified by the ‘Category’ of the Differential General Rating Table. the criteria by which land is to be categorised as being in a particular one of those categories are specified in the ‘General Criteria’ and ‘Specific Criteria’ columns of the Differential General Rating Table opposite the identification of the particular category. - 214 - Resolution of Rates and Charges DIFFERENTIAL GENERAL RATING TABLE Category 1. General Criteria Specific Criteria Residential: Owner Occupied 1.This criterion will only apply where: (a) Subject to meeting the General Criteria – the current use, or having regard to any improvements or activities conducted upon the land, the potential use of the subject land is solely principal residential purposes. Where the land contains a dwelling house and otherwise meets the general criteria above, then this category will apply: (i) regardless of the City Plan 2014 zone within which that land is situated and (ii) only where the land represents the principal place of residence of at least one person who constitutes the owner/s of the land. 1. Land to which the following land use codes apply – 01 vacant urban land, 06 outbuilding / amenity block, or 94 vacant rural land, and which meets the general criteria for this category. 2. Land to which the following land use codes applies – 02 or (b) the sole purpose for which the subject land is presently utilised is vacant land and is: (i) wholly contained within a zone or combination of zones defined under Part 6 of City Plan 2014 as: Conservation zone, or Environmental management zone, , or Rural zone, or where coexisting with another zone or code contained within this general criteria, Open space zone, or Emerging community zone, or Low density residential zone, or Character residential zone, or Low-medium density residential zone, or Medium density residential, or High density residential zone, or a 3. The following land is specifically included in this category: a. vacant land which meets the general criteria for this category, or b. premises that would otherwise be the owner’s principal place of residence but where the owner is incapable of occupancy due to ill or frail health and is domicile in a care facility, provided such premises remain unoccupied by any other person/s. c. premises subject to a special disability trust, occupied by a deemed vulnerable pensioner owner. 4. Land to which the following land use codes applies – 03 (ii) Mixed use zone where the predominant use for which land may be utilised is a residential purpose, or (iii) Land contained within the Moreton Island settlements neighbourhood plan defined under Section 7 City Plan 2014 and as shown on the Moreton Island settlements neighbourhood plan map in Schedule 2 of City Plan 2014, other than that contained within the resort area of the Tangalooma precinct, or (iv) Land that has been purchased by an individual for solely principal residential purposes following the re-configuration of allotments, will be deemed to meet the criteria of this category regardless of any current zone under City Plan 2014 and will continue until such time as the land is reclassified as residential. single unit dwelling used for principal residential purposes. multiple dwelling/s provided that the property complies with this resolution’s definition of owner-occupied multiresidential (single family). or (c) 2a. the property meets this resolution’s definition of owner-occupied multi-residential (single family) Commercial/Non-Residential – Group A This criterion will apply where the land is: Subject to meeting the General Criteria – (a) 1. used for non-residential purposes, or has the potential predominant use by virtue of its improvements or activities conducted upon the land - 215 - Land to which the following land use codes Resolution of Rates and Charges Category General Criteria Specific Criteria of non-residential purposes, and (b) located outside of the boundaries of the CBD or CBD Frame, and 01 06 72 (c) characterised by one of the land use codes in the adjacent specific criteria attributable to this category. 94 (d) does not comply with the specific criteria of categories 2b, 2c ,2d, 2e, 2g, 2h. 2i, 2j or 2k below. Vacant land outside of the CBD or CBD Frame falls within this category where that land does not meet both the general and specific criteria of category 1 of this table. or 2. Land to which the following land use codes apply – 10 11 13 15 17 18 19 20 21 23 24 25 26 27 28 32 33 34 35 36 38 39 41 42 43 44 45 46 47 48 50 51 52 54 55 56 57 58 59 63 91 92 95 96 97 99 - 216 - apply – vacant urban land, outbuilding/amenity block, vacant land – valuation discounted subdivided land, or vacant rural land, and a. is not residential purposes land, or b. meets the general criteria of this Category. combined multiple dwelling and shop, shop (single), shops – shopping group (2 to 6 shops), shop (secondary retail), restaurant/fast food outlet (non drivethrough), special tourist attraction, walkway/ramp, marina, residential institution, retail warehouse, sales area, office(s), funeral parlour, hospital/convalescent home (medical care, private), warehouse and bulk store, wharf, builder's yard/contractor's yard, cold store/ice works, general industry, light industry, advertising – hoarding, harbour industry, child care centre, hotel/tavern, motel, nursery/garden centre, theatres/cinemas, drive-in theatres, licensed club, sports club/facilities, other club (non business), religious, cemetery, art gallery, museum, zoo, library, showground/racecourse/airfield, park and garden/bushland reserve, educational, access restriction strip, boarding kennels / cattery, utility installation, defence force establishment, reservoir, dam, bore, public hospital, welfare home/premises, or community protection centre. Resolution of Rates and Charges Category 2b. General Criteria Specific Criteria Commercial/Non-Residential – Group B This criterion will apply where the land meets; 2c. (a) the general criteria of differential rating category 2a above, and (b) the specific criteria of differential rating category 2a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 2a above, and (b) the specific criteria of differential rating category 2a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 2a above, and (b) the specific criteria of differential rating category 2a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 2a above, and (b) the specific criteria of differential rating category 2a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 2a above, and (b) the specific criteria of differential rating category 2a, and (c) is characterised by the specific criteria opposite. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.7. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.7. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.7. Commercial/Non-Residential – Group G This criterion will apply where the land meets; 2h. Subject to meeting the General Criteria, a property will be included in this differential rating category where – Commercial/Non-Residential – Group F This criterion will apply where the land meets; 2g. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.7. Commercial/Non-Residential – Group E This criterion will apply where the land meets; 2f. Subject to meeting the General Criteria, a property will be included in this differential rating category where – Commercial/Non-Residential – Group D This criterion will apply where the land meets; 2e. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.7. Commercial/Non-Residential – Group C This criterion will apply where the land meets; 2d. Subject to meeting the General Criteria, a property will be included in this differential rating category where – (a) the general criteria of differential rating category 2a above, and (b) the specific criteria of differential rating category 2a, and (c) is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.7. Commercial/Non-Residential – Group H This criterion will apply where the land meets; (a) the general criteria of differential rating category 2a above, and (b) the specific criteria of differential rating category 2a, and (c) is characterised by the specific criteria opposite. - 217 - Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.7. Resolution of Rates and Charges Category 2i. General Criteria Specific Criteria Commercial/Non-Residential – Group I This criterion will apply where the land meets; 2j. (a) the general criteria of differential rating category 2a above, and (b) the specific criteria of differential rating category 2a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 2a above, and (b) the specific criteria of differential rating category 2a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 2a above, and (b) the specific criteria of differential rating category 2a, and (c) is characterised by the specific criteria opposite. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.7. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.7. Commercial/Non-Residential – Group L This criterion will apply where the land is: (a) 3. Subject to meeting the General Criteria, a property will be included in this differential rating category where – Commercial/Non-Residential – Group K This criterion will apply where the land meets; 2l. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.7. Commercial/Non-Residential – Group J This criterion will apply where the land meets; 2k. Subject to meeting the General Criteria, a property will be included in this differential rating category where – used for non-residential purposes, or has the potential predominant use by virtue of its improvements or activities conducted upon the land of non-residential purposes, and (b) located outside of the boundaries of the CBD or CBD Frame, and (c) characterised by one of the land use codes in the adjacent specific criteria attributable to this category. (d) does not comply with the specific criteria of categories 2b to 2k above. Subject to meeting the General Criteria – Land to which the following land use codes apply – 12 16 22 29 30 31 37 40 73 shops – shopping group (more than 6 shops), drive-in shopping centre, car park, transport terminal, service station, oil depot, noxious/offensive industry, extractive industry, restaurant/fast food outlet (drive-through) Rural This criterion will apply where the land is: Subject to meeting the General Criteria – (a) used for non-residential purposes, or has the potential predominant use by virtue of its improvements or activities conducted upon the land of non-residential purposes, and Land to which the following land use codes apply – characterised by one of the land use codes in the adjacent specific criteria attributable to this category. (b) - 218 - 62 wholesale production nursery, 64 livestock grazing – breeding, 65 livestock grazing – breeding and fattening, 66 livestock grazing – fattening, 67 goats, 68 dairy cattle – quota milk, 69 dairy cattle – non-quota milk, 74 turf farm, 75 sugar cane, 79 orchard, 80 tropical fruit, 81 pineapple, 82 vineyard, 83 small crops and fodder irrigated, 84 small crops & fodder non-irrigated, 85 pigs, 86 horses, Resolution of Rates and Charges Category 4. General Criteria Specific Criteria 87 poultry, 88 forestry and logs, or 89 animals (special). Multi-Residential This criterion will apply where the land is: Subject to meeting the General Criteria – (a) used for non-residential purposes, or has the potential predominant use by virtue of its improvements or activities conducted upon the land of non-residential purposes, and Land to which the following land use codes apply – characterised by one of the land use codes in the adjacent specific criteria attributable to this category. (b) 03 multiple dwelling/s, 07 guest house / private hotel / hostel, 49 caravan park, 53 re-locatable home park, 60 retirement facilities, and land used as a multiple dwelling. This criteria includes 'Bed & Breakfast' or 'Homestay' style accommodation which does not comply with the Performance outcomes and Acceptable outcomes of the ‘Home based business code’ under Part 9 of City Plan 2014. 5a. Central Business District – Group A This criterion will apply where the land meets; (a) the general criteria of differential rating category 2a or 2l above, and (b) the specific criteria of differential rating category 2a or 2l, and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was located within the boundary line shown on the CBD Differential Rating Boundary Map at section 15.1. Vacant land within the CBD falls within this category where that land does not meet both the general and specific criteria of category 1 of this table. 5b. Central Business District – Group B This criterion will apply where the land meets; 5c. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group C This criterion will apply where the land meets; 5d. Subject to meeting the General Criteria, a property will be included in this differential rating category where – (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group D This criterion will apply where the land meets; (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. - 219 - Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Resolution of Rates and Charges Category 5e. General Criteria Specific Criteria Central Business District – Group E This criterion will apply where the land meets; 5f. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group J This criterion will apply where the land meets; 5k. Subject to meeting the General Criteria, a property will be included in this differential rating category where – Central Business District – Group I This criterion will apply where the land meets; 5j. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group H This criterion will apply where the land meets; 5i. Subject to meeting the General Criteria, a property will be included in this differential rating category where – Central Business District – Group G This criterion will apply where the land meets; 5h. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group F This criterion will apply where the land meets; 5g. Subject to meeting the General Criteria, a property will be included in this differential rating category where – (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group K This criterion will apply where the land meets; (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. - 220 - Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Resolution of Rates and Charges Category 5l. General Criteria Specific Criteria Central Business District – Group L This criterion will apply where the land meets; 5m. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group Q This criterion will apply where the land meets; 5r. Subject to meeting the General Criteria, a property will be included in this differential rating category where – Central Business District – Group P This criterion will apply where the land meets; 5q. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group O This criterion will apply where the land meets; 5p. Subject to meeting the General Criteria, a property will be included in this differential rating category where – Central Business District – Group N This criterion will apply where the land meets; 5o. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group M This criterion will apply where the land meets; 5n. Subject to meeting the General Criteria, a property will be included in this differential rating category where – (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group R This criterion will apply where the land meets; (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. - 221 - Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Resolution of Rates and Charges Category 5s. General Criteria Specific Criteria Central Business District – Group S This criterion will apply where the land meets; 5t. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. 6. 7. 8a. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group U This criterion will apply where the land meets; 5v. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group T This criterion will apply where the land meets; 5u. Subject to meeting the General Criteria, a property will be included in this differential rating category where – (a) the general criteria of differential rating category 5a above, and (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. Central Business District – Group V This criterion will apply where the land meets; Subject to meeting the General Criteria, a (a) the general criteria of differential rating category 5a above, and property will be included in this differential rating (b) the specific criteria of differential rating category 5a, and (c) is characterised by the specific criteria opposite. As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.4. category where – Other Applies only where land does not fall within categories: Land not included in Categories - 1,2a,2b,2c,2d,2e,2f,2g,2h,2i,2j,2k,2l,3,4,5a,5b,5c,5d,5e,5f, 5g,5h,5i,5j,5k,5l,5m,5n,5o,5p,5q,5r,5s,5t,5u,5v,7, 8a,8b,8c,8d,8e,8f,8g,8h,8i,8j,8k,9a,9b,9c,9d,10,11a,11b, 12,13, 14,15,16 or 17 1,2a,2b,2c,2d,2e,2f,2g,2h,2i,2j,2k,2l,3,4,5a,5b,5c, 5d,5e,5f,5g,5h,5i,5j,5k,5l,5m,5n,5o,5p,5q,5r,5s, 5t,5u,5v,7, 8a,8b,8c,8d,8e,8f,8g,8h,8i,8j,8k,9a,9b,9c,9d,10, 11a,11b,12,13, 14,15,16 or 17 Residential: Non-owner Occupied or Mixed Use This criterion will apply where the land is used for mixed Subject to meeting the General Criteria – residential purposes or secondary residential purposes, or has the potential predominant use by virtue Land to which the following land use codes apply – of its improvements or activities conducted upon the land 61 mixed residential purposes, for these purposes. 70 secondary residential purposes, or 72 Vacant land – valuation discounted for subdivided land. Large Regional Shopping Centre – Group A This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. - 222 - Resolution of Rates and Charges Category 8b. General Criteria Specific Criteria Large Regional Shopping Centre – Group B This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. 8c. Large Regional Shopping Centre – Group C This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. 8d. Large Regional Shopping Centre – Group D This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. 8e. Large Regional Shopping Centre – Group E This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. 8f. Large Regional Shopping Centre – Group F This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. 8g. Large Regional Shopping Centre – Group G This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. 8h. Large Regional Shopping Centre – Group H This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. - 223 - Resolution of Rates and Charges Category 8i. General Criteria Specific Criteria Large Regional Shopping Centre – Group I This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. 8j. Large Regional Shopping Centre – Group J This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. 8k. Large Regional Shopping Centre – Group K This criterion will apply where the land is used as a large regional shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.5. 9a. Major Regional Shopping Centre – Group A This criterion will apply where the land is used as a major shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.6. 9b. Major Regional Shopping Centre – Group B This criterion will apply where the land is used as a major shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.6. 9c. Major Regional Shopping Centre – Group C This criterion will apply where the land is used as a major shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to its common name, its property location or its real property description as shown in the table at section 15.6. 9d. Major Regional Shopping Centre – Group D This criterion will apply where the land is used as a major shopping centre and is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was recorded in Council systems by reference to either its common name, its property location or its real property description as shown in the table at section 15.6. - 224 - Resolution of Rates and Charges Category 10. General Criteria Specific Criteria CTS – Residential: Owner Occupied This criterion will only apply where: Subject to meeting the General Criteria – the current use, or having regard to any improvements or activities conducted upon the land, the potential use of the subject land is solely principal residential purposes. 1. Where the land contains a dwelling unit contained within a community titles scheme and otherwise meets the general criteria above, then this category will apply: (a) (b) 11a. 11b. regardless of the City Plan 2014 zone within which that land is situated and, only where the land represents the principal place of residence of at least one person who constitutes the owner/s of the land. 13. Land to which the following land use code applies – 08 community titles scheme unit used for principal residential purposes. 2. The following land is specifically included in this category: premises that would otherwise be the owner’s principal place of residence but where the owner is incapable of occupancy due to ill or frail health and is domicile in a care facility, provided such premises remain unoccupied by any other person/s CTS – Commercial/Non-Residential – Group A * subject to Clause 4(b) This criterion will apply where the land is: Subject to meeting the General Criteria – (a) used for non-residential purposes, or has the potential predominant use by virtue of its improvements or activities conducted upon the land of non-residential purposes, and Land to which the following land use code applies – (b) located outside of the boundaries of the CBD or CBD Frame, and (c) characterised by one of the land use codes in the adjacent specific criteria attributable to this category. 08 CTS – Commercial/Non-Residential – Group B This criterion will apply where the land meets; 12. * subject to Clause 4(b) (a) the general criteria of differential rating category 2l above, and (b) the specific criteria of differential rating category 2l, and (c) is primarily characterised by the specific criteria opposite. community titles scheme unit(s), not used for residential purposes. * subject to Clause 4(b) Subject to meeting the General Criteria – Land to which the following land use code applies – 08 CTS – Multi-Residential community titles scheme unit(s), not used for residential purposes. * subject to Clause 4(b) This criterion will apply where the land is: Subject to meeting the General Criteria – (a) used for non-residential purposes, or has the potential predominant use by virtue of its improvements or activities conducted upon the land of non-residential purposes, and (b) characterised by one of the land use codes in the adjacent specific criteria attributable to this category. Land to which the following land use codes applies – 08 community titles scheme unit, and the property is being used as a multiple dwelling. CTS – Central Business District This criterion will apply where the land is: (a) used for non-residential purposes, or has the potential predominant use by virtue of its improvements or activities conducted upon the land of non-residential purposes, and (b) located within the boundaries of the CBD , and (c) characterised by one of the land use codes in the adjacent specific criteria attributable to this category. - 225 - * subject to Clause 4(b) Subject to meeting the General Criteria – Land located within the CBD to which the following land use code applies – 08 community titles scheme unit(s), not used for principal residential purposes, mixed residential purposes or secondary residential purposes. Resolution of Rates and Charges Category 14. General Criteria Specific Criteria CTS – Residential: Non-owner Occupied or Mixed Use * subject to Clause 4(b) This criterion will apply where the land is used for mixed residential purposes or secondary residential purposes, or has the potential predominant use by virtue of its improvements or activities conducted upon the land for these purposes. 15. 08 community titles scheme unit. * subject to Clause 4(b) This criterion will apply where the land is: Subject to meeting the General Criteria – (a) Land to which the following land use codes applies – used for non-residential purposes, or has the potential predominant use by virtue of its improvements or activities conducted upon the land of non-residential purposes, and characterised by one of the land use codes in the adjacent specific criteria attributable to this category. 08 community titles scheme unit, and the property is being used for a car parking space, storage cupboard, storage unit, advertising hoarding or purposes of a like nature. CBD Frame Commercial/Non-Residential This criterion will apply where the land meets; (a) the general criteria of differential rating category 2a or 2l above, and (b) the specific criteria of differential rating category 2a or 2l, and (c) is characterised by the specific criteria opposite. Vacant land within the CBD Frame falls within this category where that land does not meet both the general and specific criteria of category 1 of this table. 17. Land to which the following land use code applies – CTS – Minor Lot (b) 16. Subject to meeting the General Criteria – CTS – CBD Frame Commercial/Non-Residential This criterion will apply where the land meets; (a) the general criteria of differential rating category 11a or 11b above, and (b) the specific criteria of differential rating category 11a or 11b, and (c) is characterised by the specific criteria opposite. Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was located completely within the boundary line shown on the CBD FRAME Differential Rating Boundary Map at section 15.2. * subject to Clause 4(b) Subject to meeting the General Criteria, a property will be included in this differential rating category where – As at the date of this resolution it was located completely within the boundary line shown on the CBD FRAME Differential Rating Boundary Map at section 15.2 and to which the following land use code applies – 08 community titles scheme unit(s), not used for principal residential purposes, mixed residential purposes or secondary residential purposes. (b) A property that is contained within one of the above categories (the "Original Category") that has a Parity Factor assigned to it by this resolution is automatically placed into a separate differential rating category referable to the Original Category and that Parity Factor. The criteria for this new category are the same as the Original Category with the addition of the Parity Factor. (c) The Parity Factor applicable to a property is calculated by reference to Table "A". (d) The Council, using the criteria specified in the Differential General Rating Table identifies the category in which each parcel of rateable land in the City is included. (e) For the financial year the differential general rate is first calculated as set out opposite a category determined under (a) and (b) and specified in Table ‘B’ and made equally on the rateable value of all rateable land in the City included in that category. (f) The result of (e) shall then be multiplied by the Parity Factor corresponding to the differential category determined under (a) and (b) and specified in Table ‘B’ to derive the differential general rates levied on an individual property. (g) The Parity Factor referred to in (a) and (b) and specified in Table ‘B’ and which forms part of the calculation of differential general rates shall be determined by reference to the following basis shown in table ‘A’, - 226 - Resolution of Rates and Charges TABLE ‘A’ Band factor 1 factor 2 A for each dollar of rateable value of the land upon which a community titles scheme is constructed up to and including $2,250,000 0.00000 0.0000 plus, B for each dollar of rateable value of the land upon which a community titles scheme is constructed from $2,250,001 up to and including $6,000,000 0.00760 0.0000 plus, C for each dollar of rateable value of the land upon which a community titles scheme is constructed from $6,000,001 up to and including $10,000,000 0.00970 0.0000 plus, D for each dollar of rateable value of the land upon which a community titles scheme is constructed in excess of $10,000,000 0.00225 0.0000 plus, for each dollar of rateable value apportioned to each lot within a community titles scheme by reference to its interest schedule lot entitlement under a community management statement 1.0000 1.0000 i. The parity factor referred to in Table ‘B’ is calculated to be the sum of factor 1 divided by the sum of factor 2 ii. Where the parity factor determined above exceeds 5, the parity factor is deemed to be 5. Category TABLE ‘B’ Description 1 Residential – Owner-occupied 0.3103 2a Commercial/Non-Residential – Group A 2b Commercial/Non-Residential – Group B Differential General Rate (cents in the dollar) Differential Minimum General Rate Parity Factor $522.80 1.0000 0.8922 $1,327.48 1.0000 0.8922 $61,353.24 1.0000 2c Commercial/Non-Residential – Group C 0.8922 $106,079.80 1.0000 2d Commercial/Non-Residential – Group D 0.4004 $1,327.48 1.0000 2e Commercial/Non-Residential – Group E 0.8922 $127,118.80 1.0000 2f Commercial/Non-Residential – Group F 0.8922 $63,163.24 1.0000 2g Commercial/Non-Residential – Group G 0.8922 $124,669.64 1.0000 2h Commercial/Non-Residential – Group H 0.8922 $162,071.76 1.0000 2i Commercial/Non-Residential – Group I 0.8110 $22,313.84 1.0000 2j Commercial/Non-Residential – Group J 0.8922 $92,004.16 1.0000 2k Commercial/Non-Residential – Group K 0.8922 $7,340.96 1.0000 2l Commercial/Non-Residential – Group L 0.9044 $1,327.48 1.0000 3 Rural 0.3346 $559.56 1.0000 4 Multi-Residential 0.5508 $808.88 1.0000 5a Central Business District – Group A 1.3925 $1,712.40 1.0000 5b Central Business District – Group B 1.3456 $202,443.12 1.0000 5c Central Business District – Group C 1.3709 $220,846.96 1.0000 5d Central Business District – Group D 1.3458 $276,058.68 1.0000 5e Central Business District – Group E 1.3220 $331,270.44 1.0000 5f Central Business District – Group F 1.3069 $386,482.16 1.0000 5g Central Business District – Group G 1.3988 $441,693.92 1.0000 5h Central Business District – Group H 1.3933 $496,905.64 1.0000 5i Central Business District – Group I 1.6741 $552,117.40 1.0000 5j Central Business District – Group J 1.3390 $662,540.88 1.0000 5k Central Business District – Group K 2.0997 $717,752.60 1.0000 5l Central Business District – Group L 1.8496 $1,089,400.00 1.0000 5m Central Business District – Group M 1.2467 $1,049,022.52 1.0000 - 227 - Category Resolution of Rates and Charges Description 5n Central Business District – Group N 1.1543 $246,000.00 1.0000 5o Central Business District – Group O 1.3761 $1,214,658.24 1.0000 5p Central Business District – Group P 1.5599 $1,545,928.68 1.0000 5q Central Business District – Group Q 2.0693 $1,766,775.64 1.0000 Differential General Rate (cents in the dollar) Differential Minimum General Rate Parity Factor 5r Central Business District – Group R 1.7250 $1,877,199.12 1.0000 5s Central Business District – Group S 1.7508 $565,000.00 1.0000 5t Central Business District – Group T 1.7201 $688,000.00 1.0000 5u Central Business District – Group U 1.2747 $235,875.00 1.0000 5v Central Business District – Group V 1.2968 $458,700.00 1.0000 6 Other 0.8922 $1,327.48 1.0000 7 Residential – Non-owner Occupied or Mixed Use 0.3984 $652.92 1.0000 8a Large Regional Shopping Centre – Group A 1.1024 $176,575.00 1.0000 8b Large Regional Shopping Centre – Group B 1.1454 $165,790.00 1.0000 8c Large Regional Shopping Centre – Group C 1.4336 $161,280.00 1.0000 8d Large Regional Shopping Centre – Group D 1.1462 $183,480.00 1.0000 8e Large Regional Shopping Centre – Group E 1.1340 $206,415.00 1.0000 8f Large Regional Shopping Centre – Group F 1.1643 $314,361.00 1.0000 8g Large Regional Shopping Centre – Group G 1.5745 $393,625.00 1.0000 8h Large Regional Shopping Centre – Group H 1.2287 $344,024.36 1.0000 8i Large Regional Shopping Centre – Group I 1.2939 $430,030.40 1.0000 8j Large Regional Shopping Centre – Group J 1.3649 $458,699.12 1.0000 8k Large Regional Shopping Centre – Group K 1.9877 $596,308.88 1.0000 9a Major Regional Shopping Centre – Group A 1.5572 $1,012,150.00 1.0000 9b Major Regional Shopping Centre – Group B 1.2983 $1,146,747.84 1.0000 9c Major Regional Shopping Centre – Group C 1.6043 $1,419,500.00 1.0000 9d Major Regional Shopping Centre – Group D 1.4140 $1,433,434.24 1.0000 10 CTS - Residential – Owner-occupied 0.3440 $522.80 Refer TABLE ‘A’ 11a CTS - Commercial/Non-Residential – Group A 0.8987 $1,327.48 Refer TABLE ‘A’ 11b CTS - Commercial/Non-Residential – Group B 0.9090 $1,327.48 Refer TABLE ‘A’ 12 CTS - Multi-Residential 0.5988 $808.88 Refer TABLE ‘A’ 13 CTS - Central Business District 1.3632 $1,712.40 Refer TABLE ‘A’ 14 CTS - Residential – Non-owner Occupied or Mixed Use CTS – Minor Lot 0.4570 $652.92 Refer TABLE ‘A’ 15 0.9832 $652.92 Refer TABLE ‘A’ 16 CBD Frame Commercial/Non-Residential 0.9350 $1,423.76 1.0000 17 CTS - CBD Frame Commercial/Non-Residential 0.9124 $1,423.76 Refer TABLE ‘A’ (h) Despite (e) and (f), the minimum differential general rate payable in respect of all rateable land in each category determined under (a) and (b) is that shown against its corresponding category in table ‘B’ above with the exception of any land to which Land use code 72 applies or which is otherwise exempt from minimum general rating under section 70(3) of the City of Brisbane Regulation 2012. (i) Limitation of general rate increases. A. In the case of property included in categories 1 or 10 determined under the Differential General Rating Table (a); (i) Despite (e) and (f) the amount to be levied by way of differential general rates for the financial year in respect of any property to which this subparagraph applies is not to be more than the amount of the differential rates (net of any partial rates remission granted under the Community Title Scheme Remission Policy) levied in respect of that property for the previous financial year increased by 7.50 per centum. - 228 - Resolution of Rates and Charges (ii) Subject to (iii) and (iv), subparagraph (i) applies to any land that at the commencement of the financial year is in category 1 or 10 determined under (a), and which is the principal place of residence of the person/s who are the owner of the land, or if more than one person is the owner of the land, at least one of those persons. (iii) To avoid any doubt, subparagraph (i) does not apply to any land held either wholly or partially in the name of a trust (with the exception of a special disability trust), corporation, organisation, association or any other incorporated body other than an individual or individuals. (iv) If ownership of any land is transferred on or after the commencement of the financial year, subparagraph (i) is to cease to apply on and from the date such transfer takes effect except in the following instances: (a) change of name on title as a result of marriage or change of name by deed poll, or; (b) transfer to, or inclusion of a spouse/de facto/partner as a result of an amalgamation or separation of assets, or on the death of a spouse on the principal place of residence, or; (c) transmissions to surviving joint tenant or tenants on death of other joint tenant. (v) B. (j) In the case of land that becomes the principal place of residence of at least one person who is an owner, after the commencement of the financial year, (i) applies from the first rating quarter of the next financial year following the approved application of the owner. In the case of property included in categories 16 or 17 determined under the Differential General Rating Table (a); (i) Despite (e) and (f) the amount to be levied by way of differential general rates for the financial year in respect of any property to which this subparagraph applies is not to be more than the amount of the differential rates (net of any partial rates remission granted under the Community Title Scheme Remission Policy) levied in respect of that property for the previous financial year increased by 5.00 per centum. (ii) Subject to (iii), subparagraph (i) applies to any land that at the commencement of the financial year is in Category 16 or 17 determined under (a). (iii) If ownership of any land is transferred on or after the commencement of the financial year, subparagraph (i) is to cease to apply on and from the date such transfer takes effect. (iv) In the case of property that is included in category 16 or 17 determined under (a) after the commencement of the financial year, (i) applies from the first rating quarter of the next financial year following the approved application of the owner. In the case of properties included in categories 2b to 2k, 5b to 5v, 8a to 8k and 9a to 9d, a change in either the common name or the rateable property address of the property will not affect the categorisation for differential general rating purposes. - 229 - Resolution of Rates and Charges 5. EXEMPTIONS FROM GENERAL RATING Any property used for public, religious, charitable or educational purposes, and: (a) for which an application has been received from the owner, and (b) which is approved by Council as eligible for exemption, and (c) is identified in Schedule 1 of this Resolution is exempt from general rating and separate/special rating and charging. Where a property is currently exempt from General rating under Schedule 1 of this Resolution undergoes redevelopment or refurbishment and the activities conducted on such a property are temporarily suspended, exemption may, at the discretion of the Chief Financial Officer, continue to be granted provided that: (a) there is an uninterrupted cycle from cessation of operations, to construction and finally recommencement, of a duration not exceeding 18 months, and (b) the predominant use of the property after redevelopment remains unaltered, or if it does change, it complies with the criterion of another category of exemption, and (c) the ownership of the property does not change during the course of the redevelopment. Where completion has not been achieved within the above time frame but there is evidence of a continuing process of redevelopment, the Chief Financial Officer may allow an extension for a period not exceeding a further 6 months. SCHEDULE 1 (a) Exemption Criteria Public Purposes – Any property that is vested in, or for the time being placed under the management or control of any person under or in pursuance of any statute, for the purpose of, and being presently utilised as, a showground or an area presently utilised as public recreation or athletic sports or games as evidenced by the provision and existence of facilities for such purpose if that is, in the opinion of the Chief Financial Officer open to the public at all reasonable hours, free of charge. For the purpose of this paragraph, any property vested in the ownership of a local authority other than the Brisbane City Council, and used for local government purposes shall be deemed to be used for public purposes. (b) Religious Purposes – Any property that is: (c) (i) owned by a religious institution, and (ii) does not exceed eight hectares in area, and (iii) the predominant use of which is public worship and having a building thereon used entirely for public worship or for public worship and educational purposes whether or not that land has other buildings on it that are utilised in conjunction with the place of worship. Charitable Purposes – Any property that is owned by a public charity and the predominant use of such land is the giving of a gift of food, drink, clothing, temporary emergency accommodation or money to the destitute and/or the homeless. (d) Educational Purposes – Any property that is owned by a religious institution and used entirely as a school, as evidenced by the presence of completed buildings from which classes are being provided to an enrolled student population, which may be conducted by or on behalf of such religious institution whether or not that property has other buildings on it that are utilised in conjunction with the school. For the purposes of this subparagraph, a property shall not be taken to be used entirely for a school unless the property has building/s constructed upon it or sporting fields as evidenced by the provision of purpose-built facilities, e.g. football fields, running tracks, athletics facilities etc., which are being actively - 230 - Resolution of Rates and Charges used for the educational purposes of the school. Any such sporting facilities must represent a majority usage of the property if buildings do not exist upon the site. To be eligible for exemption under this subparagraph, the property must have a predominant use of, and be presently utilised in conducting educational activities. Properties which incorporate a mixture of educational and commercial activity may not be eligible for exemption. In determining eligibility, consideration may be given to the visual, spatial and economic aspects of the property. (e) Any property exceeding eight hectares in area which – (i) otherwise meets the criteria of paragraph 5(b) (apart from the area restriction), and (ii) there is a Higher Voluntary Conservation Agreement with the Council in respect of part of that property, and (iii) the area of that property which is not subject to the Higher Voluntary Conservation Agreement does not exceed eight hectares in area. (f) Any property that – (i) prior to 13 May 1992 was non-rateable for the purpose of levying of rates under the City of Brisbane Act 1924, and: (ii) since 13 May 1992 has – a) been continuously used for the same purpose for which it was used immediately prior to 13 May 1992, and b) been in the same ownership as it was immediately prior to 13 May 1992, and (iii) does not meet any of the criteria for exemption set out in paragraphs (a) to (e) above, and (iv) is used for public, religious, charitable or educational purposes, and (v) is deemed worthy by Council of being exempted from rating despite its inability to comply with paragraphs (a) to (e) above. In establishing the predominant use for the purpose of clauses (b), (c) and (d), consideration may be given to the visual, spatial and economic aspects of the property. The Chief Financial Officer may rule as to whether or not a particular property falls within any of the categories of exemption under this resolution as to exemptions from rating. 6. SPECIAL RATES It is determined that a special rate shall be made and levied for the financial year on the rateable value of rateable land identified in table ‘C’ below, for or towards meeting the cost of the Benefitted Areas. In the opinion of the Council, properties in these Benefitted Areas have, or will specifically benefit from, or have, or will have, special access to the services, facilities or activities supplied or provided by the Benefitted Area undertaken [or proposed to be undertaken] by or on behalf of the Council. The overall plans (O.P.) for the supply or provision of services, facilities or activities and the annual implementation plans (A.I.P.) setting out the actions or processes that are to be carried out and referred to below for each Benefitted Area are tabled and adopted. - 231 - Resolution of Rates and Charges TABLE ‘C’ Benefitted Area Criteria Queen Street Mall All rateable land in the regions of the City coloured pink, orange and green on the map tabled SR-1 Chinatown and Valley Malls All rateable land in the regions of the City coloured pink, orange and green on the map tabled SR-2 O.P. A.I.P. Region Residential Rate (cents in the dollar) NonResidential Rate (cents in the dollar) 0.0912 0.4542 Intermediate (Orange) 0.0384 0.1910 Outer (Green) 0.0120 0.0588 Central (Pink) 0.2224 1.1119 Intermediate (Orange) 0.0644 0.3215 Outer 0.0148 0.0737 Central OP-1 OP-2 AIP-1 AIP-2 (Pink) (Green) Manly Living Village Development Levy All non-residential purposes, rateable land, in the region of the City coloured pink on the map tabled SR-14 OP-14 AIP-14 All n/a 0.2161 Holland Park Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-19 OP-19 AIP-19 All 0.0916 0.4579 Keperra Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-20 OP-20 AIP-20 All 0.2684 1.3414 Grange Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-21 OP-21 AIP-21 All 0.1188 0.5922 Zillmere Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-22 OP-22 AIP-22 All 0.1396 0.6960 Acacia Ridge Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-23 OP-23 AIP-23 All 0.0416 0.2076 Caxton Street Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-24 OP-24 AIP-24 All 0.0456 0.2266 Taringa Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-25 OP-25 AIP-25 All 0.0756 0.3775 Bracken Ridge Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-26 OP-26 AIP-26 All 0.1368 0.6823 Clayfield Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-27 OP-27 AIP-27 All 0.0924 0.4603 Banyo Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-28 OP-28 AIP-28 All 0.0960 0.4790 Greenslopes Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-29 OP-29 AIP-29 All 0.1276 0.6363 St Lucia Suburban Centre Improvement Project All rateable land in the region of the City coloured pink on the map tabled SR-30 OP-30 AIP-30 All 0.1015 0.5074 - 232 - Resolution of Rates and Charges 7. SEPARATE RATES 7.1 Environmental Management and Compliance Levy (i) In the opinion of the Council, all rateable land in the City has benefited or will benefit from:(a) (b) the protection and enhancement of the natural environment by activities undertaken by Council including: monitoring and enforcement of compliance environmental and planning legislation managing of environmental programs and initiatives remediation of environmental problems e.g.: protection of air quality, waterways, sediment control, landfill issues and effluent discharge. by others with the meeting of Council's obligations under the Environmental Protection Act 1994 (ii) A separate rate be made and levied for the financial year on all land in the City for or towards meeting the costs of the activities and facilities. (iii) Council considers that, it is appropriate that the separate rate shown in table ‘D’, be made on the rateable value of all land in accordance with the differential general rating categories (iv) The result of (iii) shall then be multiplied by the parity factor corresponding to the differential category specified in 4(a), 4(b) and Table 'B' to derive the separate rates levied on an individual property. TABLE ‘D’ Category Description Differential Separate Rate (cents in the dollar) Differential Minimum Separate Rate 1 Residential – Owner-occupied 0.0155 2a Commercial/Non-Residential – Group A 0.0446 $66.36 2b Commercial/Non-Residential – Group B 0.0446 $3,067.68 2c Commercial/Non-Residential – Group C 0.0446 $5,304.00 2d Commercial/Non-Residential – Group D 0.0200 $66.36 2e Commercial/Non-Residential – Group E 0.0446 $6,355.96 $26.16 2f Commercial/Non-Residential – Group F 0.0446 $3,158.16 2g Commercial/Non-Residential – Group G 0.0446 $6,233.48 2h Commercial/Non-Residential – Group H 0.0446 $8,103.60 2i Commercial/Non-Residential – Group I 0.0406 $1,115.68 2j Commercial/Non-Residential – Group J 0.0446 $4,600.20 2k Commercial/Non-Residential – Group K 0.0446 $367.04 2l Commercial/Non-Residential – Group L 0.0452 $66.36 3 Rural 0.0167 $27.96 4 Multi-Residential 0.0275 $40.44 5a Central Business District – Group A 0.0696 $85.64 5b Central Business District – Group B 0.0673 $10,122.16 5c Central Business District – Group C 0.0685 $11,042.36 5d Central Business District – Group D 0.0673 $13,802.92 5e Central Business District – Group E 0.0661 $16,563.52 5f Central Business District – Group F 0.0653 $19,324.12 5g Central Business District – Group G 0.0699 $22,084.68 5h Central Business District – Group H 0.0697 $24,845.28 5i Central Business District – Group I 0.0837 $27,605.88 5j Central Business District – Group J 0.0670 $33,127.04 5k Central Business District – Group K 0.1050 $35,887.64 5l Central Business District – Group L 0.0925 $54,470.00 5m Central Business District – Group M 0.0623 $52,451.12 5n Central Business District – Group N 0.0577 $12,300.00 - 233 - Resolution of Rates and Charges Category Description Differential Separate Rate (cents in the dollar) Differential Minimum Separate Rate 5o Central Business District – Group O 0.0688 $60,732.92 5p Central Business District – Group P 0.0780 $77,296.44 5q Central Business District – Group Q 0.1035 $88,338.80 5r Central Business District – Group R 0.0863 $93,859.96 5s Central Business District – Group S 0.0875 $28,250.00 5t Central Business District – Group T 0.0860 $34,400.00 5u Central Business District – Group U 0.0637 $11,793.76 5v Central Business District – Group V 0.0648 $22,935.00 6 Other 0.0446 $66.36 7 Residential – Non-owner Occupied or Mixed Use 0.0199 $32.64 8a Large Regional Shopping Centre – Group A 0.0551 $8,828.76 8b Large Regional Shopping Centre – Group B 0.0573 $8,289.52 8c Large Regional Shopping Centre – Group C 0.0717 $8,064.00 8d Large Regional Shopping Centre – Group D 0.0573 $9,174.00 8e Large Regional Shopping Centre – Group E 0.0567 $10,320.76 8f Large Regional Shopping Centre – Group F 0.0582 $15,718.04 8g Large Regional Shopping Centre – Group G 0.0787 $19,681.24 8h Large Regional Shopping Centre – Group H 0.0614 $17,201.20 8i Large Regional Shopping Centre – Group I 0.0647 $21,501.52 8j Large Regional Shopping Centre – Group J 0.0682 $22,934.96 8k Large Regional Shopping Centre – Group K 0.0994 $29,815.44 9a Major Regional Shopping Centre – Group A 0.0779 $50,607.52 9b Major Regional Shopping Centre – Group B 0.0649 $57,337.40 9c Major Regional Shopping Centre – Group C 0.0802 $70,975.00 9d Major Regional Shopping Centre – Group D 0.0707 $71,671.72 10 CTS - Residential – Owner-occupied 0.0172 $26.16 11a CTS - Commercial/Non-Residential – Group A 0.0449 $66.36 11b CTS - Commercial/Non-Residential – Group B 0.0455 $66.36 12 CTS - Multi-Residential 0.0299 $40.44 13 CTS - Central Business District 0.0682 $85.64 14 0.0229 $32.64 15 CTS - Residential – Non-owner Occupied or Mixed Use CTS - Minor Lot 0.0492 $32.64 16 CBD Frame Commercial/Non-Residential 0.0468 $71.20 17 CTS - CBD Frame Commercial/Non-Residential 0.0456 $71.20 Despite (iv), the minimum differential separate rate payable in respect of all benefited land as determined under (i) is that shown against its corresponding category in table ‘D’ above with the exception of any land to which Land use code 72 applies or which is otherwise exempt from minimum general rating under section 70(3) of the City of Brisbane Regulation 2012. 8. SPECIAL CHARGES 8.1 Rural Fire Services Levy (i) All rateable land in the part of the City coloured pink on the maps tabled "SC1.1", "SC-1.2" and "SC-1.3" in the opinion of the Council, has or will specifically benefit from, or has, or will have, special access to the service, facility or activity supplied or provided by the Rural Fire Services Levy undertaken [or proposed to be undertaken] by the respective rural fire brigades. (ii) The overall plans for the supply or provision of service facility or activity by the Rural Fire Services Levy are tabled "OPC-1.1", "OPC-1.2" and "OPC-1.3" and are adopted. - 234 - Resolution of Rates and Charges (iii) The annual implementation plans setting out the actions or processes that are to be carried out by the Rural Fire Brigade districts are tabled "AIPC-1.1", "AIPC1.2", "AIPC-1.3" and are adopted. (iv) It is determined that a special charge shall be made and levied for the financial year on rateable land identified above for or towards meeting the costs of the development of fire services in rural areas to provide adequate protection. (v) The special charge on all such rateable land shown on map “SC-1.1” shall be $35.00. (vi) The special charge on all such rateable land shown on map “SC-1.2” shall be $30.00. (vii) The special charge on all such rateable land shown on map “SC-1.3” shall be $20.00. 9. SEPARATE CHARGES 9.1 Bushland Preservation Levy – Environment Function (i) In the opinion of the Council all rateable land in the City has benefited or will benefit from – the acquisition and protection of natural bushland or other areas in the City and the provision of facilities for public access to those areas and the protection of other natural bushland areas in the City whether privately owned or otherwise and the preservation, restoration, rehabilitation, enhancement of the City’s environment management and undertaken or proposed to be undertaken by the Council ("activities and facilities"). 10. (ii) A separate charge be made and levied for the financial year on all rateable land in the City for or towards meeting the costs of the activities and facilities. (iii) The Council considers that, as in general the benefit to any particular rateable land from the activities and facilities cannot be distinguished from the benefit to any other particular rateable land from the activities and facilities, it is appropriate that the separate charge be made and levied equally on all rateable land in the City and accordingly determines that the separate charge on all rateable land in the City be $57.08. UTILITY CHARGES 10.1 Waste Management Service Charges Council may designate an area in which Council may conduct waste collection (a “waste collection area”). Council designates the City of Brisbane as defined by the City of Brisbane Act 2010 as a waste collection area. Waste Management Service Charges are made and to be levied for the financial year on all improved premises in a waste collection area in accordance with the Waste Management Service Charge table. - 235 - Resolution of Rates and Charges WASTE MANAGEMENT SERVICE CHARGE TABLE Charge per Service Waste Management Service Category $289.44 Collection and disposal of an MGB refuse service. Collection and disposal of an MGB green waste recycling service. Collection and disposal of a bulk bin refuse service at a community titles scheme. Collection and disposal of a bulk bin refuse service at other than a community titles scheme. Moreton Island waste collection and disposal service. $74.52 $289.44 * $332.68 $367.00 ** Extra collection of a MGB refuse service, MGB green waste recycling service or bulk bin. Service Establishment Fees Establishment Fee for an MGB green waste recycling service. $30.00 Establishment Fee for either a; 340 litre capacity recycling MGB or an extra 240 litre capacity recycling MGB. * $30.00 for the purpose of calculation of the service charges for bulk bin refuse services at other than a community titles scheme, the term service is deemed to mean the number of weekly services for each bulk bin multiplied by the deemed capacity of each bulk bin. The deemed capacity for each bulk bin at other than a community titles scheme property shall be calculated by dividing the actual capacity of each bulk bin by 0.25. If the deemed capacity is less than a whole number it shall be rounded up to the next highest whole number. ** the charge for each extra collection (waste) will be the same as for the original service. except for; (i) improved premises occupied by any State or Commonwealth Government Department, all improved premises within a waste collection area shall be charged and pay for at least one waste management service (ii) instances where a request for an alteration to the number of additional or extra services represents a permanent change, the minimum period for which an alteration to the number of additional or extra services will be effective is 90 days. Where an alteration to the number of additional or extra services is further amended or reversed within 90 days from the waste management service charges effective date, those amendments will overide the previous amendment and commence from the previous effective date (iii) instances where the waste management service is altered for reasons such as improved premises being erected, destroyed, removed or demolished during the financial year, waste management charges shall be effective from the waste management service charges effective date (iv) improved premises existing at the commencement of the financial year, and which has not been previously assessed, the estimated number of services shall for all purposes be deemed to be a number determined by the Manager and the Waste Management Service Charges shall be payable in respect of the whole of the year unless the Manager otherwise determines (v) instances where it may be shown that the number of services recorded in respect of any improved premises is erroneous or ceased to be correct, the correct number shall be substituted and the Waste Management Service Charges shall be adjusted accordingly for a period not exceeding 12 months or from a date to be determined by the Manager. - 236 - Resolution of Rates and Charges Withdrawal of charges for unoccupied premises Council may temporarily withdraw the charging of the Waste Management Service for any unoccupied improved premises provided: (a) the improved premises is completely unoccupied for a period of not less than two consecutive rating quarters, and (b) the owner of the improved premises provides written and signed notification to Council that the premises are or shall be unoccupied not less than thirty days before the commencement of a rating quarter, and (c) where the improved premises is anticipated to remain unoccupied for a subsequent period of not less than two rating quarters, a fresh written and signed notification must be provided not less than thirty days before the expiration of the prior period, and (d) the owner shall notify Council in writing immediately upon the occupation of the improved premises, providing the date on which occupancy recommenced, and (e) waste management charges will continue to be applied to the quarterly rate accounts until the owner notifies Council that the property is again occupied. Upon this notification a retrospective credit of waste management charges for the period the improved premises were unoccupied will be raised against the rate account and be offset against charges for the rating quarter following such notification, and (f) calculation of any credit of waste management charges will only commence from the rating quarter following receipt of the owner’s notification or the commencement date of vacancy, whichever is the later, and (g) waste management charges will be automatically reinstated at the end of two rating quarters unless written and signed notification has been provided by the owner seeking a continuation of the suspension within the time specified in (b) above. Notifications not received within the thirty days prior to the commencement of a rating quarter may not be processed from the ensuing rating quarter. In these cases, suspension may commence from the subsequent rating quarter (h) despite (e) above and at the discretion of the Business Manager – Rates Processing, charges may be retrospectively credited at the end of each rating quarter, (or such other interval as deemed appropriate) that the premises continue to be unoccupied beyond the initial two consecutive rating quarter period. 11. GENERAL CHARGES 11.1 Fees and Charges That pursuant to the powers of the Council conferred by Acts, By-laws and Local Laws the fees, dues and general charges as set forth in the budget documents entitled "Schedule of Fees and Charges 2014-15" and “Register of Cost-Recovery Fees” are determined and adopted as such for the financial year. The fees and charges in this budget document represent the fees and charges set by Council at the date of the Budget Resolution. Council may alter any of the fees and charges in this booklet by resolution at any time prior to the next Budget Resolution. 12. TERMS AND CONDITIONS 12.1 Levying of Rates and Utility Charges. That all Differential General Rates, Separate Rates, Separate Charges, Special Rates, Special Charges and Utility Charges are to be levied upon a rate account issued in relation to a quarter of the financial year. Adjustments in respect of Rates and Charges appearing on the Rate Account may be made from the date of effect of any such change. 12.2 Discount on Differential General Rates. That Differential General Rates, whether a quarterly instalment or otherwise for the financial year, be reduced by a discount equal to the amount specified below per annum, or in the case where Differential General Rates are less than the applicable discount amount per annum, the whole of the Differential General Rates, to any person - 237 - Resolution of Rates and Charges who pays the entire amount due on the rate account inclusive of all arrears of rates, utility charges, separate charges, separate rates, special charges, special rates and all interest which shall be accrued on such arrears to the date of payment, but with the exception of general charges, within 30 days after the date of issue of the notice to that person to pay such sum. a. For properties included in categories 1 or 10 determined under 4(a); $60 per annum. b. For all other properties: nil 12.3 Interest on Unpaid Rates and Utility Charges. If the full amount of a rate or charge is not paid to the Council within 30 days after the date of issue of the notice by which the rate or charge is levied, the unpaid amount bears interest at 11 per centum per annum (compounding daily). 12.4 Goods and Services Tax (GST). Where GST is applicable, all rates, charges and/or fees that are subject to GST are deemed to be increased by the amount of any such GST. 13. COMMONWEALTH LANDS Charges to be made as per agreement from time to time with the Commonwealth Government. 14. DICTIONARY OF TERMS bulk bin: a refuse container other than an MGB supplied by a contractor of the Council. bulk bin refuse service: a waste management service that specifically includes a regular single weekly service offered for the removal of approved refuse from a bulk bin. The term does not include an extra collection. CBD: property contained within the boundary line shown on the CBD DIFFERENTIAL RATING BOUNDARY MAP at section 15.1. CBD Frame: property contained wholly within the boundary lines shown on the CBD FRAME DIFFERENTIAL RATING BOUNDARY MAP at section 15.2. community titles scheme: premises situated on land in respect of which a Community Titles Scheme or Layered Community Titles Scheme has been and remains registered pursuant to the Body Corporate and Community Management Act 1997. dwelling house: a building that is used or is adapted to be used for principal residential purposes, mixed residential purposes or secondary residential purposes. dwelling unit: a room or group of rooms that is used or is adapted to be used for principal residential purposes, mixed residential purposes or secondary residential purposes. extra collection: the collection of a waste management service, performed at least weekly, for not less than four weeks, on a day other than that on which the normal service is performed at the same premises. financial year: the financial year commencing on 1 July 2014 and ending on 30 June 2015. - 238 - Resolution of Rates and Charges improved premises: premises that comprise, or upon which is constructed a building, buildings or other improvement. It does not include land upon which the sole improvement is an outbuilding or other minor structure not designed or used for human habitation or occupation. land use codes: those land use codes approved by the Brisbane City Council effective from 1 July 2014. local government purposes: activities conducted by a local authority for the provision of services, administration, management, development, welfare, benefit or enjoyment to its residents. manager: the Divisional Manager, Executive Manager or Manager of the relevant Unit or Sub-unit of Administration of the Brisbane City Council which is responsible for the transaction or activity governed by the Budget. MGB or mobile garbage bin: a wheeled kerbside container for the collection of waste or other approved materials and supplied by a contractor of the Council provided to an owner. MGB green waste recycling service: in relation to any premises an MGB green waste recycling service consists of the collection of an MGB of 240 litre capacity designated for the collection and disposal of approved green waste on an alternate fortnightly basis to the collection of any MGB refuse service referred to in (b) of the definition of that service This charge only applies where the owner has elected to accept and the Council is prepared to provide this service. MGB refuse service: (a) the weekly collection of an MGB of either 240 litre, 140 litre or 120 litre capacity (based on an election of the owner) designated for the collection and disposal of approved general waste, and; (b) the collection of an MGB of either 240 litre or 340 litre capacity (based on an election of the owner) designated for the collection and disposal of approved recyclable items collected on a fortnightly basis where the Council is prepared to supply such service. For the purposes of this definition where an MGB under (a) above has a capacity exceeding 240 litres, each 240 litres or part thereof shall be deemed to constitute one additional MGB refuse service. mixed residential purposes: residential premises from which a resident owner or an occupier conducts a nonresidential or commercial activity, and that activity conforms to but does not exceed the conditions set out in ‘Column 3’ of the table shown at section 15.3. This specifically does not include: (a) owners or occupiers who may work from home and are either self-employed or working from home for their employer either permanently or temporarily, unless any such activity: (i) involves the sale, manufacture or provision of goods or services on site, or (ii) is the place of employment of any other person/s other than the owner or occupier, or (iii) involves the reception of customers to view, purchase or consult on any such goods or services on site, and the activity does not exceed the conditions set out in ‘Column 2’ of the table shown at section 15.3. or (b) owners or occupiers who are engaged in a hobby or past-time that does involve the sale, manufacture or provision of goods or services and/or the reception of customers to view, purchase or consult on any such goods or services on site, - 239 - Resolution of Rates and Charges including low-key, kerb-side sales and stalls, provided any such activity does not exceed the conditions set out in ‘Column 2’ of the table shown at section 15.3. Any residential premises that exceeds the conditions set out in ‘Column 2’ but does not exceed the conditions set out in ‘Column 3’ of the table shown at section 15.3 will be deemed to be mixed residential purposes. multiple dwelling: a property which: (a) contains more than one self-contained dwelling house/unit, either detached, semi-detached or integrated, whether for use by the same family or by unrelated occupants with the exception of; (i) self-contained accommodation, either detached, semi-detached or integrated, for the care and shelter of an aged or infirm family member of the occupant/s and which has a gross floor area not exceeding the limitation for a secondary dwelling as set out in the City Plan 2014 (Part 9 ‘Dwelling house code’ and/or ‘Dwelling house (small lot) code’ acceptable outcomes AO1.1 and AO1.2), or (ii) a Hotel, Motel / Motor Inn / Motor Lodge, or Residential Aged Care Facility, or (iii) 'Bed & Breakfast' or 'Home-stay' type accommodation which meets the Performance Outcomes and Acceptable Outcomes of the ‘Home based business code’ under Part 9 of City Plan 2014, or (iv) a property that otherwise meets the definition of principal residential purposes, mixed residential purposes, secondary residential purposes or owner-occupied multi-residential (single family). or (b) comprises a single self-contained dwelling house/unit that exceeds the occupancy standards set under Acceptable outcome AO1.1 of the ‘Dwelling house code’ and/or the ‘Dwelling house (small lot) code’ Part 9, of City Plan 2014 as at the date of adoption of this resolution. In determining whether a property meets this definition, consideration may be given, but not restricted to: (a) the existence of separate or multiple: kitchens/food preparation areas (identified by the presence of a stove and/or oven), or metered water, electricity or gas supplies, or waste collection services, or mail boxes, or displayed house/unit numbers, or pedestrian or vehicular entrances, or (b) the existence of dividing walls that prohibit free internal access from one living unit to another, or (c) the number of occupants resident at the property. non-residential purpose(s): all land that does not conform to the definition of principal residential purposes, mixed residential purposes or secondary residential purposes. owner: for purposes of the differential general rating table and associated provisions means: (a) the ‘registered proprietor’, or; (b) a resident Life Tenant, nominated as such by the terms of a will or Family/Supreme Court Order, and having been specifically given responsibility for payment of all Rates and Charges, or; (c) a resident lessee of an Auction Perpetual Lease, the terms of any such lease must provide for the lessee to be responsible for the payment of rates and - 240 - Resolution of Rates and Charges charges and the lessee must be granted title to the land in fee simple at the conclusion of the lease, or; (d) a resident under a special disability trust. owner-occupied multi-residential (single family): a property which by its physical attributes would otherwise constitute a multiple dwelling but; (a) is held in private ownership, and; (b) lawfully comprises no more than two single unit dwellings, one of which is the principal place of residence of the owner and the other is occupied by a family member/s of the owner, and; (c) is not subject to a residential tenancy agreement between the owner and the family member/s occupying any secondary dwelling house/unit. (d) in the case of multiple owners, each dwelling may be occupied by an owner of the property. For the purpose of this definition a family member is limited to a child, grandchild, parent, grandparent, sibling or spouse of the owner. A property will meet this definition only by written application to and approval by Council that it complies with the criteria above. predominant use: the single use, or in the case of multiple usages the main use, for which in the opinion of the Council the property is being used or could potentially be used by virtue of improvements or activities conducted upon the property. Council may form this opinion by examination of the visual, spatial and economic aspects of the use, these terms being defined herein, and/or where appropriate, the assessment criteria contained within the table shown at section 15.3. premises: includes: (a) the whole or any part of any building, structure, or land, and (b) any construction works whether on private land, Crown land, Council land or any public place. principal place of residence: a single dwelling house or dwelling unit that is the place of residence at which at least one person who constitutes the owner/s of the land predominantly resides. In establishing principal place of residence, Council may consider, but not be limited to the owner’s declared address for electoral, taxation, government social security or national health registration purposes, or any other form of evidence deemed acceptable by the Council. Residential premises which have not, in the opinion of the Council met these criteria will be deemed a secondary residence. The following cases specifically do not comply with the definition of a principal place of residence, namely a single dwelling house or dwelling unit that is; (a) not occupied by at least one person/s who constitute the owner/s, but occupied by any other person/s, whether in return for rent or remuneration or not, including members of the owner’s family, or; (b) vacant, whether permanently or temporarily (for more than 120 days of the financial year), including for the purposes of renovation or redevelopment, except in the case where; (i) a premises being renovated remains the registered principal place of residence for the purposes specified above and that the owner/s do not own any other property which they claim to be their principal place of residence, and; (ii) a property is vacant for a period longer than 120 contiguous days of the financial year due to the owner/s absence on an extended holiday, provided that the property remains completely vacant for the entire period of their absence. - 241 - Resolution of Rates and Charges (c) premises fully or partially held in other than private ownership. Such instances will be regarded as being secondary residential purposes. principal residential purpose(s): means the purpose of a use of a dwelling house or dwelling unit where that purpose is solely for a principal place of residence not containing any improvements of a nonresidential nature nor comprising any non-residential or commercial activity unless such improvements or activity is limited to: (a) self-contained accommodation, either detached, semi-detached or integrated, for the care and shelter of an aged or infirm family member of the occupant/s. The gross floor area of any such self-contained accommodation is not to exceed the limitation for a secondary dwelling as set out in the City Plan 2014 (Part 9 ‘Dwelling house code’ and/or ‘Dwelling house (small lot) code’, Acceptable outcomes AO1.1 and AO1.2), and/or (b) the owner/s working from home being either self-employed or working for their employer either permanently or temporarily, unless any such activity conforms with and does not exceed the conditions set out in ‘Column 2’ of the table shown at section 15.3. (c) engaging in a hobby or past-time that involves the sale, manufacture or provision of goods or services and/or the reception of customers to view, purchase or consult on any such goods or services on site, including low-key, kerb-side sales and stalls, provided any such activity conforms with and does not exceed the conditions set out in ‘Column 2’ of the table shown at section 15.3. Land meeting the definition and requirements of owner-occupied multi-residential (single family) shall be deemed to be used for principal residential purpose(s). private ownership: means land, the certificate of title of which is in the name of an individual or more than one individual and excludes land owned or partially owned by companies, trusts, organisations or any other entity other than an individual. This is regardless of whether the land is occupied as a residence by a shareholder or even the sole shareholder of that company, trust, organisation or entity. property: a parcel or parcels of land recorded together within Council’s systems for rating and charging purposes. public worship: for the purposes of this resolution and to avoid misunderstanding, public worship is defined as follows; (i) worship which is conducted within the concept of “open doors” so that members of the public who are not regular congregation members of the particular religious institution may, without impediment or condition, gain access to and participate in such worship alongside the regular congregation members, and; (ii) worship to which members of the public are actively invited to attend by means of signage located at each of the public entrances to the land. Such signage must include an unambiguous and open invitation to members of the public to worship as well as a statement as to relevant worship times (referrals to obtain worship times are not acceptable in lieu of advertised times) and such signage to be printed in a style that is clearly legible from outside of the boundaries of the land, and; (iii) worship which is not pre-conditioned upon advance notice of any description and which is not pre-conditioned upon the recommendation or approval of another congregation member or by the completion of any precursory instruction or induction. rateable land: has the meaning given by Section 95 of the City of Brisbane Act 2010. rateable value: pursuant to section 3 of this resolution, the land value upon which general, separate and special rates are based. - 242 - Resolution of Rates and Charges rating quarter: in relation to a financial year, means a part of the year of a period of three months commencing on 1 July, 1 October, 1 January or 1 April in that year. religious institution is an institution that is; (a) a recognised denomination by the Commonwealth under the terms of Section 26 of the Marriage Act 1961, being proclaimed by the Governor-General as a religious body or a religious organisation for the purposes of the Act, or (b) an exempt institution (of a religious nature, or a religious body) under section 545(1) of the Duties Act 2001; or (c) registered as a charity under the Australian Charities and Not-for-profits Commission Act 2012 as the subtype of entity mentioned in column 2 of item 3 of the table in subsection 25-5(5) of that Act. This institution would be established in accordance with the Australian Taxation Office’s definition of a ‘religious institution’ as stated in the Taxation Ruling ‘92/17’ or any subsequent ruling or legislation that amends or further articulates this definition for Federal taxation purposes. residential purpose(s): land that is in, or if it were categorised would be in, Differential Rating Category 1, 7, 10 or 14 determined under Section 4(a) of this Resolution. Any residential premises that exceeds the ‘Assessment Criteria’ for both Differential Rating Category 1, 7, 10 and 14 (Columns ‘2’ and ‘3’) of the table shown at section 15.3 is deemed to be non-residential purposes. retirement facility: has the same meaning as given to ‘retirement facility’ under Schedule 1 of City Plan 2014, and unless owned and operated by a religious institution, is registered as such with the Department of Justice and Attorney General. secondary residence/secondary residential purposes: a single dwelling house or dwelling unit that: (a) is used solely for the purposes of a place of residence of one family, and (b) is not the principal place of residence of at least one person who constitutes the owner, and (c) does not contain any improvements of a non-residential nature or comprising any non-residential or commercial activity unless such improvements or activity is limited to: (i) self-contained accommodation, either detached, semi-detached or integrated, for the care and shelter of an aged or infirm family member of the occupant/s. The gross floor area of any such self-contained accommodation is not to exceed the limitation for a secondary dwelling as set out in the City Plan 2014 (Part 9 ‘Dwelling house code’ and/or ‘Dwelling house (small lot) code’, Acceptable outcomes AO1.1 and AO1.2), and/or (ii) the occupier/s working from home being either self-employed or working for their employer either permanently or temporarily, unless any such activity conforms with and does not exceed the conditions set out in 'Column 2' of the table shown at section 15.3. (iii) engaging in a hobby or past-time that involves the sale, manufacture or provision of goods or services and/or the reception of customers to view, purchase or consult on any such goods or services on site, including lowkey, kerb-side sales and stalls, provided any such activity conforms with and does not exceed the conditions set out in 'Column 2' of the table shown at section 15.3. The definition includes: (a) vacant display homes, providing they are not being utilised as a sales or site office, and (b) those instances deemed to be a secondary residence by the definition of principal place of residence and those instances set out in the second paragraph of the definition of a principal place of residence. - 243 - Resolution of Rates and Charges special disability trust: means a trust approved by the courts to protect the interests of a deemed vulnerable pensioner owner. These are established by consent with the pensioner’s attorney, guardian, primary carer or even the state Office of the Adult Guardian. These trusts must comply with the Social Security Act 1991 (Commonwealth) part 3.18A – financial provision for certain people with disabilities (Special Disability Trust). vacant land: land devoid of buildings or structures with the exception of outbuildings or other minor structures not designed or used for human habitation or occupation. It does not apply to land that is used for car parking or in conjunction with any commercial activity, e.g. heavy vehicle or machinery parking, outdoor storage areas, assembly areas or rural activities such as cultivation, grazing or agistment. visual, spatial and economic: attributes defined separately below pertaining to the usage of land and used in determining the level of non-residential activity being conducted on the premises for differential rating categorisation purposes, or the nature of any activity conducted on the premises for General rate exemption determination. These attributes may be considered in conjunction with the assessment criteria described in the table shown at section 15.3. Each attribute is defined as follows: (a) Visual: The visual impact any non-residential activity may have on the amenity and/or character of the neighbouring area. In measuring this characteristic, consideration would be given, but not restricted, to attributes such as signage, provision of car parking, increased traffic volume and the degree to which the premises differs visually from its neighbouring properties because of its non-residential activity. (b) Spatial: The proportion of the total land or building area which is dedicated to the carrying out of a non-residential activity. (c) Economic: The actual or potential economic benefit of an activity conducted on the land in terms of the financial gain or saving to the owner or occupant. For Differential Rating categorisation purposes, a property is determined to be used for non-residential purposes where, in the opinion of the Council, one or more of the preceding attributes indicate a level of non-residential activity which distinguishes the property from a solely residential purpose. For determination of General Rate exemption qualification, these attributes may be used to evaluate whether the predominant use for which the applicant property is being utilised conforms to the exemption criteria. waste collection area: an area defined at section 10.1 of this resolution and serviced by the Council or its contractor for the collection and disposal of waste. waste management service charges effective date: the date of a change request, order or adjustment of the waste management service. waste management service: the provision of a comprehensive range of compulsory and optional collection and disposal services offered for the removal of waste from properties, roadways and parks in Brisbane that ensures wastes are collected and disposed of in an environmentally responsible manner including approved general refuse, recyclable material or green waste. - 244 - Resolution of Rates and Charges 15. APPENDICES 15.1 CBD Differential Rating Boundary Map Central Business District (CBD) Rating Category Area for Differential Rating Purposes 2014-15 - 245 - Resolution of Rates and Charges 15.2 CBD FRAME Differential Rating Boundary Map CBD Frame Rating Category Area for Differential Rating Purposes 2014-15 - 246 - Resolution of Rates and Charges 15.3 Determining residential categorisation for differential rating. These criteria are used to determine whether a non-residential activity conducted on or within premises also used for residential purposes is; a. allowable within the definition of Differential Rating Category 1 (Residential Owneroccupied), or b. of such a scale or nature as to categorise the property as being of a mixed residential nature and therefore to be included in Differential Rating Category 7 (Mixed Residential and Secondary Residential Purposes), or c. of such a scale or nature that it is not allowable in either Differential Rating Category 1 or 7. In this case the property shall be deemed to be for non-residential purposes and categorised according to its non-residential activity. Column 1 Column 2 Column 3 Assessment Criteria Allowable level of non-residential activity within Differential Rating Category 1 or 10. Allowable level of non-residential activity within Differential Rating Category 7 or 14. 1.1. An activity must be conducted on or within a property, the predominant use is for residential purposes by the operators of the activity. 1.2.1. The activity is conducted within a dwelling, where the predominant use is for residential purposes; or 1.3.1. The activity is conducted within a residential dwelling; enclosed structure such as a shed or a garage, or dedicated area on or within a property, the predominant use is for residential purposes. 1.2.2. The activity is conducted within a dwelling house or another enclosed structure such as a shed or garage, or dedicated area on or within a property containing a dwelling house, where the predominant use is for residential purposes. 1.3.2. The activity is carried out by one or more of the permanent residents of the residential dwelling. 1.2.3. The activity is carried out by one or more of the permanent residents of the dwelling. 2.1. An activity must be subordinate in size and function and is an inconspicuous component of the primary use of the dwelling as a permanent residence. 2.2.1. The activity involves no more than 1 non-resident employee on site at any one time, where the activity is conducted within a dwelling house; or 2.2.2. The activity involves no nonresident employees on site at any time, where the activity is conducted within a dwelling of a dual-occupancy or multiple dwelling. 2.2.3. The activity does not use more than a total of 50m2 or 30% of the total floor area of the dwelling (except if home-based child care, bed and breakfast or dog/cat day care facility). 2.2.4. The activity does not involve display of goods visible from outside the dwelling. 2.2.5. The activity does not involve hiring out materials, goods, appliances or vehicles. 2.2.6. The mixed-residential activity does not involve display of any signs, except where required by law, located within the residential lot and no larger than the minimum size identified in a local law, or if no minimum size - 247 - 2.3.1. The activity involves no more than 2 non-resident employees on site at any one time. 2.3.2. The activity does not use more than a total of 100m2 of floor area (except if a commercial guest accommodation, child care facility or dog/cat day care facility). 2.3.3. The activity does not involve display of goods visible from outside the dwelling, with the exception of low-key kerbside sales and stalls. 2.3.4. The activity does not involve hiring out materials, goods, appliances or vehicles. 2.3.5. The activity does not involve display of any signs, except where within the residential lot and no larger than 0.6m2 in area. Resolution of Rates and Charges Column 1 Column 2 Column 3 identified in a local law, no larger than 0.6m2 in area. 3.1. An activity: (a) Generates vehicular and pedestrian traffic of a volume no greater than reasonably expected in the surrounding residential area; (b) Exclusively uses or is visited by, vehicle types reasonably expected in the surrounding residential area. 3.2.1. The activity does not involve more than 1 person waiting at or near the premises at any time (excluding the permanent resident/s and one non-resident employee), (except where bed and breakfast, farm stay, homebased child care or a dog daycare facility). 3.2.2. The activity does not involve more than 1 customer related motor vehicle being parked on the site or in the street/s the site has frontage to, at any time (excluding business related vehicle/s of the permanent resident/s and one non-resident employee's vehicle) and (except where bed and breakfast, farm stay, home-based child care or a dog day-care facility). 3.3.1. The activity does not involve more than 3 persons or a group of not more than 15 persons for a single appointment, waiting at or near the premises at any time (excluding the permanent resident/s and two non-resident employees). 3.3.2. The activity does not involve more than 3 business related motor vehicles being parked on the site or in the street/s the site has frontage to, at any time (excluding a business related vehicle/s of the permanent resident/s and two non-resident employees’ vehicle/s). 3.3.3. The activity involves no more than 2 visits per day of delivery vehicles with a capacity of less than 2.5 tonnes. 3.2.3. The activity involves no more than 1 visit per day of a delivery vehicle with a capacity of up to 2.5 tonnes. 4.1. Use of motor vehicles associated with the activity must not impact adversely on residential amenity. 4.2.1. The activity does not involve use of or visits by vehicles with a capacity of 2.5 tonnes or greater. 4.3.1. The activity does not involve use of or visits by vehicles with a capacity of 2.5 tonnes or greater. 4.2.2. The activity does not involve the repair, servicing, cleaning or accessorising of motor vehicles on site. 4.3.2. The activity does not involve the repair, servicing, cleaning or accessorising of motor vehicles on site. 5.1. Hours of operation must be suited to a residential environment. 5.2.1. Hours of operation of any nonresidential activity are limited to 8am to 6pm Monday to Saturday (except where such activity is restricted to office activities within the dwelling, such as bookkeeping or computer work). 5.3.1. Hours of operation are limited to 8am to 6pm Monday to Saturday except for paid guest accommodation business. 5.2.2. Bed and breakfast, farm stay, home-based child care or a dog day-care facility may operate outside these hours 6.1. An activity providing bed and breakfast or farm stay provides acceptable levels of privacy and amenity for residents in adjoining or nearby dwellings. Not permitted in Category 1 or 10. No more than 6 paying guests accommodated at any one time; The total number of residents and paying guests does not exceed 10 persons at any one time; Notes – 6.3.1. An activity providing bed and breakfast or farm stay involves: Bed and breakfast is the ancillary use of a dwelling providing tourist and visitor short-term accommodation on a commercial basis. Bed and breakfast facilities are operated and maintained by the resident host and guests are generally provided with breakfast. A bed and breakfast does not include short-term accommodation or a hostel. Serving of meals only to paying overnight guests; Maximum stay of any guest does not exceed 7 days. - 248 - Resolution of Rates and Charges Column 1 Column 2 Column 3 Farm stay is the use of a working farm to provide short-term accommodation for tourists and visitors to enable them to experience farm living. It is a secondary business to primary production and is ancillary to the primary residential dwelling on the site. Farm stay does not include short-term accommodation or rooming accommodation. 7.1. An activity for a Homebased child care facility must not impact adversely on residential amenity. Notes – 7.2.1. If the activity is a Home-based child care facility, the maximum number of children on the premises does not exceed 7 at any time. 7.3.1. If the activity is a Home-based child care facility, the maximum number of children on the premises does not exceed 7 at any time. 8.2.1. If the activity is a dog/cat day care facility, the maximum number of dogs and/or cats on the premises does not exceed 4 at any time. 8.3.1. If the activity is a dog/cat day care facility, the maximum number of dogs and/or cats on the premises does not exceed 4 at any time. Home-based child care is a homebased care service providing care for a small group of children within a private dwelling. Home-based child care does not include care in the child’s own home or care by relatives. The Education and Care Services Act 2013 has legislative requirements for home-based child care services 8.1. An activity for a dog/cat daycare facility must not impact adversely on residential amenity. Notes – Dog/Cat day-care facility is the ancillary use of residential premises for the care, feeding and exercising of pets other than overnight boarding and does not include animal keeping. Brisbane City Council Animals Local Law 2003 and Animals Subordinate Local Law 2003 contain requirements for keeping of animals. - 249 - Resolution of Rates and Charges 15.4 Criteria for determining categorisation between differential rating categories 5b, 5c, 5d, 5e, 5f, 5g, 5h, 5i, 5j, 5k, 5l, 5m, 5n, 5o, 5p, 5q, 5r, 5s, 5t, 5u and 5v from 1 July 2014. Rateable Property Address Real Property Description 151A Roma Street, Brisbane L.2 SP.100562 Par Nth Brisbane RIMS Act# 500000005001403 260 Queen Street, Brisbane L.1 RP.119919 Par Nth Brisbane RIMS Act# 500000002181624 120 Edward Street, Brisbane L.5 SP.135597 Par Nth Brisbane RIMS Act# 500000003896732 100 Creek Street, Brisbane L.30 RP.145982 Par Nth Brisbane RIMS Act# 500000002202024 201 Charlotte Street, Brisbane L.8 RP.178809 Par Nth Brisbane RIMS Act# 500000002187571 50 Ann Street, Brisbane L.3&10 RP.128822 & L.23 RP.146830 Par Nth Brisbane RIMS Act# 500000002195616 545 Queen Street, Brisbane L.10 RP.185905 Par Nth Brisbane RIMS Act# 500000002182564 240 Margaret Street, Brisbane L.2 RP.182958 Par Nth Brisbane RIMS Act# 500000002192274 410 Ann Street, Brisbane L.4 RP.213466 Par Nth Brisbane RIMS Act# 500000002204095 160 Mary Street, Brisbane L.506 B.118215 & L.1 RP.626 Par Nth Brisbane RIMS Act# 500000002188546 26 Charlotte Street, Brisbane L.1/2 RP.615 & L.1 RP.616 Par Nth Brisbane RIMS Act# 500000002187498 31 Tank Street, Brisbane L.3 SP.172708 Par Nth Brisbane RIMS Act# 500000004293086 300 Elizabeth Street, Brisbane L.31 RP.173814 Par Nth Brisbane RIMS Act# 500000002187084 49 Wharf Street, Brisbane L.25 RP.216272 Par Nth Brisbane RIMS Act# 500000002216016 369 Ann Street, Brisbane L.24 RP.216272 Par Nth Brisbane RIMS Act# 500000002216008 161 Queen Street, Brisbane L.1/2 RP.45660 & L.2 RP.49279 Par Nth Brisbane RIMS Act# 500000002186821 136 Queen Street, Brisbane L.1 RP.114640 Par Nth Brisbane RIMS Act# 500000002181939 163 Charlotte Street, Brisbane L.1/3 RP.182759 Par Nth Brisbane RIMS Act# 500000002187589 60 Edward Street, Brisbane L.50 RP.200074 Par Nth Brisbane RIMS Act# 500000002200119 - 250 - Differential Rating Category 5b. Central Business District – Group B 5c. Central Business District – Group C Resolution of Rates and Charges Rateable Property Address Real Property Description 147 Ann Street, Brisbane L.35/36 B.123422 Par Nth Brisbane RIMS Act# 500000004961187 444 Queen Street, Brisbane L.23 RP.223377 Par Nth Brisbane RIMS Act# 500000002182325 144 Edward Street, Brisbane L.3 RP.209571 Par Nth Brisbane RIMS Act# 500000002200176 144A George Street, Brisbane L.11 CP.866932 & L.303 CP.866933 & L.304 CP.866934 Par Nth Brisbane RIMS Act# 500000002195301 52 Queen Street, Brisbane L.26 B.3149 & L.1/2 22 B.3153 Par Nth Brisbane RIMS Act# 500000002181830 127 Creek Street, Brisbane L.1 RP.142803 Par Nth Brisbane RIMS Act# 500000002201208 102 Adelaide Street, Brisbane L.1 RP.122123 Par Nth Brisbane RIMS Act# 500000002201570 160 Ann Street, Brisbane L.12 RP.128676 Par Nth Brisbane RIMS Act# 500000002203998 63 George Street, Brisbane L.23 SP.180748 Par Nth Brisbane RIMS Act# 500000004454399 205 North Quay, Brisbane L.14 B.32372 & L.1 RP.55922 Par Nth Brisbane RIMS Act# 500000002218780 97 Elizabeth Street, Brisbane L.1 RP.613 & L.22/23 RP.214366 Par Nth Brisbane RIMS Act#500000002187308 36 Wickham Terrace, Spring Hill L.2 RP.124155 & RL.06/215327 Par Nth Brisbane RIMS Act# 500000004051070 35 Charlotte Street, Brisbane L.3 SP.102562 Par Nth Brisbane RIMS Act# 500000003979710 288 Edward Street, Brisbane L.1 RP.132189 Par Nth Brisbane RIMS Act# 500000002200366 40 Tank Street, Brisbane L.6 RP.813314 Par Nth Brisbane RIMS Act# 500000002216263 60 Albert Street, Brisbane L.1 SP.226353 Par Nth Brisbane RIMS Act# 500000004775868 53 Albert Street, Brisbane L.1 RP.140881 Par Nth Brisbane RIMS Act# 500000002198149 89 Adelaide Street, Brisbane L.1 RP.110131 Par Nth Brisbane RIMS Act# 500000002202115 270 Queen Street, Brisbane L.1 RP.127671 Par Nth Brisbane RIMS Act# 500000002181632 307 Queen Street, Brisbane L.34 RP.146754 Par Nth Brisbane RIMS Act# 500000002186169 21 Queen Street, Brisbane Reserve.785 - L.492 CP.855445 & L.300 CP.866930 & L.301 CP.866931 Par Nth Brisbane RIMS Act# 500000002186938 - 251 - Differential Rating Category 5d. Central Business District – Group D Resolution of Rates and Charges Rateable Property Address Real Property Description 145 Eagle Street, Brisbane L.1 RP.905881 Par Nth Brisbane RIMS Act# 500000002187019 200 Turbot Street, Brisbane L.89 SP.264798 Par Nth Brisbane RIMS Act# 500000005103126 324 Queen Street, Brisbane L.1/2 RP.887 Par Nth Brisbane RIMS Act# 500000002181673 167 Eagle Street, Brisbane L.2 RP.905881 Par Nth Brisbane RIMS Act# 500000002187001 343 Albert Street, Brisbane L.343 SP.262727 Par Nth Brisbane RIMS Act# 500000005091206 300 Queen Street, Brisbane L.32 RP.178652 & SL.06/51430 - L.21 SL.10753 & TL.06/234812 - L.22 SP.243732 Par Nth Brisbane RIMS Act# 500000005014638 255 Queen Street, Brisbane L.1 SP.148916 Par Nth Brisbane RIMS Act# 500000004162323 76 Queen Street, Brisbane L.4 RP.45632 & L.3 RP.45762 Par Nth Brisbane RIMS Act# 500000002181855 400 George Street, Brisbane L.2 SP.172708 Par Nth Brisbane RIMS Act# 500000004293078 179 Turbot Street, Brisbane L.179 SP.262727 Par Nth Brisbane RIMS Act# 500000005091198 62 Ann Street, Brisbane L.14/15 SL.11335 & L.76/77 B.118224 & L.22 RP.133027 Par Nth Brisbane RIMS Act# 500000002203956 130 Queen Street, Brisbane TL.06/206671 - L.11 CP.892144 & L.1 RP.125108 Par Nth Brisbane RIMS Act# 500000002181921 221 Adelaide Street, Brisbane L.31 RP.178577 Par Nth Brisbane RIMS Act# 500000002202057 320 Adelaide Street, Brisbane L.9 RP.92926 Par Nth Brisbane RIMS Act# 500000002201752 357 Turbot Street, Brisbane L.6 RP.221165 Par Nth Brisbane RIMS Act# 500000002204103 140 Elizabeth Street, Brisbane L.100 SP.228870 & TL.06/233996 - L.6/9 SP.228871 PAR NTH BRISBANE RIMS Act# 500000004817389 133 Mary Street, Brisbane L.1 RP.182958 Par Nth Brisbane RIMS Act# 500000002200127 363 Adelaide Street, Brisbane L.27 RP.204754 Par Nth Brisbane RIMS Act# 500000002201976 175 Eagle Street, Brisbane L.10 SP.151098 Par Nth Brisbane RIMS Act# 500000004118796 21 Saul Street, Brisbane L.30 RP.169792 Par Nth Brisbane RIMS Act# 500000002216347 239 George Street, Brisbane L.28 RP.170279 Par Nth Brisbane RIMS Act# 500000002195632 - 252 - Differential Rating Category 5e. Central Business District – Group E Resolution of Rates and Charges Rateable Property Address Real Property Description 59 George Street, Brisbane L.1 RP.159900 Par Nth Brisbane RIMS Act# 500000002195806 140 Alice Street, Brisbane L.1 RP.40587 & L.12 SP.231766 Par Nth Brisbane RIMS Act# 500000005052141 119 George Street, Brisbane L.1/4 RP.43986 & L.2 RP.640 & L.1 RP.641 Par Nth Brisbane RIMS Act# 500000003979777 2 Roma Street, Brisbane L.1 RP.172274 Par Nth Brisbane RIMS Act# 500000002218988 66 Eagle Street, Brisbane L.16 RP.229111 Par Nth Brisbane RIMS Act# 500000002187092 16 Ann Street, Brisbane L.1 RP.123283 Par Nth Brisbane RIMS Act# 500000002203949 249 Turbot Street, Brisbane L.2 SP.140773 Par Nth Brisbane RIMS Act# 500000004553612 61 Mary Street, Brisbane L.22 RP.178621 Par Nth Brisbane RIMS Act# 500000002188660 54 Mary Street, Brisbane L.14 SL.12186 Par Nth Brisbane RIMS Act# 500000002188447 123 Albert Street, Brisbane L.51 RP.890812 Par Nth Brisbane RIMS Act# 500000002198040 259 Queen Street, Brisbane L.2 SP.148916 Par Nth Brisbane RIMS Act# 500000004319055 73 Eagle Street, Brisbane L.5 SP.140665 Par Nth Brisbane RIMS Act# 500000004423055 480 Queen Street, Brisbane L.2 RP.1102 & L.2 RP.1103 & L.25/26 RP.137725 & L.1/2 RP.67151 Par Nth Brisbane RIMS Act# 500000005088202 110 Queen Street, Brisbane L.1 RP.886307 & L.2 RP.886308 & TL.06/214694 - L.1 SP.128099 Par Nth Brisbane RIMS Act# 500000004621294 12 Creek Street, Brisbane L.4 RP.173778 Par Nth Brisbane RIMS Act# 500000002187100 345 Queen Street, Brisbane L.5 RP.200298 Par Nth Brisbane RIMS Act# 500000002186151 166 Creek Street, Brisbane L.1 RP.122127 & TL.06/216281 - L.53 SP.121394 Par Nth Brisbane RIMS Act# 500000004067910 170 Queen Street, Brisbane L.4 RP.221710 Par Nth Brisbane RIMS Act# 500000002181566 240 Queen Street, Brisbane L.5 RP.200175 Par Nth Brisbane RIMS Act# 500000002181616 131 Mary Street, Brisbane L.1/6 RP.123433 Par Nth Brisbane RIMS Act# 500000002188629 - 253 - Differential Rating Category 5f. Central Business District – Group F 5g. Central Business District – Group G 5h. Central Business District – Group H 5i. Central Business District – Group I Resolution of Rates and Charges Rateable Property Address Real Property Description 45 Eagle Street, Brisbane L.50 RP.817615 & SL.06/51313 - L.9 SL.12596 Par Nth Brisbane RIMS Act# 500000003639264 39 Edward Street, Brisbane L.2 SL.12006 Par Nth Brisbane RIMS Act# 500000002201174 275 George Street, Brisbane L.20 SP.198665 Par Nth Brisbane RIMS Act# 500000004687709 152 Alice Street, Brisbane L.22/23 36/37 B.118243 & L.1/3 RP.1068 & L.1 RP.110657 & L.2 RP.111828 Par Nth Brisbane RIMS Act# 500000002195046 197 Mary Street, Brisbane L.40 RP.817615 Par Nth Brisbane RIMS Act# 500000003639736 192 Ann Street, Brisbane L.5 SP.115364 Par Nth Brisbane RIMS Act# 500000003799019 266 George Street, Brisbane L.12 SP.192709 Par Nth Brisbane RIMS Act# 500000004637969 111 Eagle Street, Brisbane 2 George Street, Brisbane 167 Queen Street, Brisbane L.111 SP.259700 Par Nth Brisbane RIMS Act# 500000005132323 L.654 & RESERVE.636 - L.651 SP.241925 PAR NTH BRISBANE RESERVE FOR TECHNICAL COLLEGE (L.651) RIMS Act# 500000004931925 L.217 B.11826 & L.1 RP.574 & L.1 RP.575 & L.2 RP.49018 & L.1 RP.65292 Par Nth Brisbane RIMS Act# 500000002186813 Differential Rating Category 5j. Central Business District – Group J 5k. Central Business District – Group K 5l. Central Business District – Group L 5m. Central Business District – Group M 5n. Central Business District – Group N 185 Queen Street, Brisbane L.1/2 SP.134044 Par Nth Brisbane RIMS Act# 500000003963805 5o. Central Business District – Group O 226 Queen Street, Brisbane L.32 SP.156458 & TL.06/234860 - L.33 SP.182841 & L.1/3 SP.182858 Par Nth Brisbane RIMS Act# 500000005062777 5p. Central Business District – Group P 123 Eagle Street, Brisbane L.122 SP.259700 & L.123 SP.208982 Par Nth Brisbane RIMS Act# 500000005141670 5q. Central Business District – Group Q 91 Queen Street, Brisbane L.41 RP.218420 & SL.06/52311 - L.711 SL.802985 & SL.06/52309 - L.712 SL.837761 & SL.06/52310 - L.710 SL.12438 & PO.06/217663 - L.42 SP.145288 (L.42 - Volumetric Lot (Closed Road - Strata) Par Nth Brisbane RIMS Act# 500000004130163 5r. Central Business District – Group R 159 Roma Street, Brisbane L.34 SP.100560 & L.1 SP.207220 Par Nth Brisbane RIMS Act# 500000005029487 5s. Central Business District – Group S 141 Queen Street, Brisbane L.1/4 RP.113488 & TL.06/233650 - L.5 SP.228408 Par Nth Brisbane RIMS Act# 500000002186839 5t. Central Business District – Group T 200 Mary Street, Brisbane L.9 RP.196746 Par Nth Brisbane RIMS Act# 500000002188553 313 Adelaide Street, Brisbane L.5 RP.195923 Par Nth Brisbane RIMS Act# 500000002201992 375 Turbot Street, Spring Hill L.50 SP.134928 Par Nth Brisbane RIMS Act# 500000004041311 - 254 - 5u. Central Business District – Group U Resolution of Rates and Charges Rateable Property Address Real Property Description 57 Elizabeth Street, Brisbane L.30/31 SP.254940 Par Nth Brisbane RIMS Act# 500000005063478 280 Elizabeth Street, Brisbane L.1/2 RP.979 & L.26 SL.11452 Par Nth Brisbane RIMS Act# 500000002187076 69 Ann Street, Brisbane L.21 SP.198665 Par Nth Brisbane RIMS Act# 500000004687717 245 Charlotte Street, Brisbane L.2 RP.157971 Par Nth Brisbane RIMS Act# 500000002187563 - 255 - Differential Rating Category 5v. Central Business District – Group V Resolution of Rates and Charges 15.5 Criteria for determining categorisation between differential rating categories 8a, 8b, 8c, 8d, 8e, 8f, 8g, 8h, 8i, 8j and 8k from 1 July 2014 Commonly Known As Rateable Property Address Real Property Description Kenmore Village 9 Brookfield Road, Kenmore L.1 SL.12534 Par Indooroopilly RIMS Act# 500000004372963 Home Zone Windsor 142 Newmarket Road, Windsor L.1 SP.146479 Par Enoggera RIMS Act# 500000004036352 Mt Gravatt Plaza 55 Creek Road, Mt Gravatt East L.1 RP.180967 PAR BULIMBA RIMS Act# 500000000250837 Centro Lutwyche 112 Chalk Street, Lutwyche L.9/10 RP.19093 & L.5 RP.842880 & L.1 SP.242892 Par Enoggera RIMS Act# 500000005012590 Amazons Central 11 Pavilions Close, Jindalee L.10 SP.160043 Par Oxley RIMS Act# 500000004213332 Cannon Hill Kmart Plaza 1909 Creek Road, Cannon Hill L.5 RP.121447 Par Bulimba RIMS Act# 500000000111948 Homemaker City Aspley 815 Zillmere Road, Aspley L.1 RP.805963 Par Nundah RIMS Act# 500000001532687 Centro Taigum 215 Church Road, Taigum L.4 SP.145646 Par Kedron RIMS Act# 500000004057325 Homemaker City Jindalee 180 Sinnamon Road, Jindalee L.2 SP.140553 Par Oxley RIMS Act# 500000003970693 Sunnybank Hills Shoppingtown 661 Compton Road, Sunnybank Hills L.1 RP.214796 & L.1 RP.214797 Par Yeerongpilly RIMS Act# 500000003304877 Stafford City 400 Stafford Road, Stafford L.1 RP.853658 Par Kedron RIMS Act# 500000001264638 8f. Large Regional Shopping Centre – Group F Toowong Village 9 Sherwood Road, Toowong L.3 RP.211016 & L.1 RP.844743 Par Enoggera RIMS Act# 500000002165684 8g. Large Regional Shopping Centre – Group G Aspley Hypermarket 59 Albany Creek Road, Aspley L.4 RP.164286 & L.1 RP.198020 Par Kedron RIMS Act# 500000001492114 Sunnybank Plaza 358 Mains Road, Sunnybank L.20 RP.813380 Par Yeerongpilly RIMS Act# 500000003144604 Mt Ommaney Centre 171 Dandenong Road, Mt Ommaney L.3 SP.108533 Par Oxley RIMS Act# 500000003781587 8i. Large Regional Shopping Centre – Group I Brookside 159 Osborne Road, Mitchelton L.1 RP.131006 & L.5 RP.842671 Par Enoggera RIMS Act# 500000004024028 8j. Large Regional Shopping Centre – Group J Centro Toombul 1015 Sandgate Road, Nundah L.1 RP.202924 Par Toombul RIMS Act# 500000001941466 8k. Large Regional Shopping Centre – Group K - 256 - Differential Rating Category 8a. Large Regional Shopping Centre – Group A 8b. Large Regional Shopping Centre – Group B 8c. Large Regional Shopping Centre – Group C 8d. Large Regional Shopping Centre – Group D 8e. Large Regional Shopping Centre – Group E 8h. Large Regional Shopping Centre – Group H Resolution of Rates and Charges 15.6 Criteria for determining categorisation between differential rating categories 9a, 9b, 9c and 9d from 1 July 2014 Commonly Known As Rateable Property Address Real Property Description Indooroopilly Shopping Centre 322 Moggill Road, Indooroopilly L.3 RP.908839 & L.4 RP.121450 & L.6 RP.178626 9a. & TL.06/211040 - L.7 Major Regional Shopping Centre SP.112975 Par Indooroopilly – Group A RIMS Act# 500000003762561 Westfield Carindale 1151 Creek Road, Carindale 9b. L.2 RP.909241 Par Bulimba Major Regional Shopping Centre RIMS Act# 500000004096067 – Group B Westfield Garden City 2049 Logan Road, Upper Mt Gravatt L.1 SP.258311Par 9c. Yeerongpilly Major Regional Shopping Centre RIMS Act# 500000005066885 – Group C Westfield Chermside 395 Hamilton Road, Chermside 9d. L.1 SP.192393 Par Kedron Major Regional Shopping Centre RIMS Act# 500000004535361 – Group D - 257 - Differential Rating Category Resolution of Rates and Charges 15.7 Criteria for determining categorisation between differential rating categories 2b, 2c, 2d, 2e, 2f, 2g, 2h, 2i, 2j and 2k from 1 July 2014 Commonly Known As Rateable Property Address Real Property Description Differential Rating Category Toowong Village Car Park 603 Coronation Drive, Toowong L.10 RP.209688 Par Enoggera RIMS Act# 500000002165726 2b. Commercial/NonResidential – Group B Valley Metro Shopping Centre 52 Alfred Street, Fortitude Valley L.1 SP.196979 & L.40 (BAL) SP.196964 Par Nth Brisbane RIMS Act# 500000004733644 2c. Commercial/NonResidential – Group C L.112/115 SP.219238 & L.116&704 SP.219239 & L.703 SP.238193 Par North Brisbane RIMS Act# 500000004951352 and; L.702 SP.219237 Par North Brisbane RIMS Act# 500000004875411 and; L.108 SP.219237 Par North Brisbane RIMS Act# 500000004875387 and; L.109 SP.219237 Par North Brisbane RIMS Act# 500000004875395 and; L.110 SP.219237 Par North Brisbane RIMS Act# 500000004875403 and; L.111 SP.219237 Par North Brisbane RIMS Act# 500000004875429 and; 600 Gregory Tce, Bowen Hills 651 Gregory Tce, Bowen Hills 492 St Pauls Tce, Bowen Hills RNA Showgrounds 498 St Pauls Tce, Bowen Hills 25 Exhibition St, Bowen Hills 665 Gregory Tce, Bowen Hills 2d. Commercial/NonResidential – Group D 631 Gregory Tce, Bowen Hills L101/107, 701 SP219236 Par North Brisbane RIMS Act# 500000004889412 Queensland Sport & Athletic Centre 590 Mains Rd, Nathan L.4 SP.150579 Par Yeerongpilly RIMS Act# 500000004082232 2e. Commercial/NonResidential – Group E Sleeman Sports Complex 1699 Old Cleveland Rd, Chandler L.1(BAL) SP.150590 Par Tingalpa RIMS Act# 500000004129793 2f. Commercial/NonResidential – Group F Brisbane Entertainment Centre 222 Stanworth Rd, Boondall L.45/46 SP.151260 & L.48/49 SP.151264 Par Kedron RIMS Act# 500000004604886 2g. Commercial/NonResidential – Group G Suncorp Stadium 40 Castlemaine St, Milton L.581 RP.227070 & L.354 RP.898660 & L.41 RP.904552 & L.471 SP.144611 & L.42 SP.161089 & L.357 SP.161706 Par Nth Brisbane RIMS Act# 500000005129071 2h. Commercial/NonResidential – Group H Queensland Tennis Centre 190 King Arthur Tce, Tennyson L.7 SP.214201 Par Yeerongpilly RIMS Act# 500000004714784 2i. Commercial/NonResidential – Group I The Brisbane Cricket Ground (Part thereof) 411 Vulture St, Woollooongabba L.2 RP.803783 & TL.06/208598 - L.100 CP.900152 & L.101 SP.120175 & TL.06/218434 L.103 SP.134698 & L.104 SP.179933 Par Sth Brisbane RIMS Act# 500000004774481 2j. Commercial/NonResidential – Group J The Brisbane Cricket Ground (Part thereof) 401 Vulture St, Woollooongabba L.3/4 SP.182798 Par Sth Brisbane RIMS Act# 500000004859746 2k. Commercial/NonResidential – Group K - 258 - Glossary Glossary Accumulated Surplus/ (Deficit) That part of the total Council equity (net wealth) that is not required to meet specific future needs. It arises as a result of the outcome for a year being more or less favourable than anticipated in a balanced budget. Amortisation Process of allocating the costs of assets obtained under finance leases and computer software purchases over the expected life of the asset. Annual (Operational) Plan A statement of the outcomes Council seeks to achieve and the services and projects budgeted for to achieve those outcomes and progress the achievement of the Corporate Plan. Anticipated 2013-14 Budget The likely end of year result for 2013-14 used as a comparison for the 201415 budget figures. Appropriations Funds allocated from revenues to fund capital acquisitions and to make repayments of the principal portion of loan borrowings. Asset Acquisition and Replacement Reserve An allocation of the net wealth of Council to provide for anticipated future acquisitions of non-current assets. Budget The financial plan to allocate the city’s resources. Budget Period The current financial year. Businesses Major operations or activities that function as commercialised entities – Field Services Group, Brisbane Transport, City Projects Office and other businesses. Capital and Capital Reserves That part of the wealth of the Council which must be retained in order to maintain its operations in the future without eroding the Council’s ability to provide goods and services to its constituents. Capital Schedule Refer to the “Project Expenditure List”. Capital Work in Progress Council builds or otherwise physically creates a number of assets during a period. These include roads, bridges, etc. as detailed under property, plant and equipment. At any given time, however, some of these assets will not have been completed and will not be ready for use. These are classified as capital work in progress. Capitalised Expenses Capitalisation of expenses is the process of including those expenses incurred in the creation of assets in the value of the asset. Capitalised expenses are deducted from the income statement and are included in the cost of property, plant and equipment or capital work in progress. Cash and Cash Equivalents The value of cash on hand, at bank and all liquid investments that are readily convertible to cash on hand. Contributions Transfers made to Council by external parties. These are predominantly contributions from developers of headworks and other assets arising from property developments. Corporate Plan A statement of Council’s strategic direction and objectives for the medium term. Council Providers Businesses within Council that deliver products and services at a best value price. Current Financial Year 1 July 2014 up to and including 30 June 2015. Debt Funding The amount necessary to repay the principal on outstanding debt (interest payments are an expense). Defined Benefit Plan Asset/ Liability The net surplus or deficit of defined benefit funds where Council contributes to the defined benefit plan. - 259 - Glossary Depreciation Description of Service Donated Assets The process of allocating a systematic charge against revenue for the purpose of allocating the cost of an asset over its estimated useful life. Equity Equal to the net assets employed in the operations of Council. It is the surplus of assets over liabilities and represents the net wealth of Council. Description of Service A brief description that highlights key aspects of the service being delivered. Donated Assets Generally, those assets such as roads, footpaths, drains and open space or parkland which a developer is required to provide and are passed to Council. Expenses Operating expenditure net of internal recoveries. Fees Charges levied for services provided by Council. Fees and Charges Document A separate budget document detailing the fees and charges to apply to the various products and services provided by Council. Finance Costs Includes bank charges, interest on borrowings and interest on leases. Financing Activities Those activities that relate to changing the size and/or financial structure of Council. They include inflows and outflows associated with loan borrowings and finance leases. Forward Estimates Estimates of expenses, capital and revenue for the three financial years following the budget period. These estimates are indicative for planning purposes and signify an intention to allocate resources. They imply neither a commitment nor an obligation. Similarly, any item, which subsequently may be allotted a higher priority, may be funded even though currently not included. Gain/ Loss on Disposal of Assets When assets of Council are sold or otherwise disposed of, a gain or loss on disposal may eventuate. This gain or loss is calculated as the difference between the proceeds received and the written down value of the asset at the time of disposal. Increase in Operating Capability The difference between total revenues and total expenses, as disclosed in the income statement, giving rise to either an increase (surplus) or decrease (deficit) in operating capability. Investing Activities Those activities that relate to the acquisition and disposal of non-current assets, including property, plant and equipment and investments. Loan Borrowings Monies borrowed for the funding of asset acquisition or construction, within the global limit of borrowing authorised by the Queensland Treasury. Lord Mayor's Budget Speech One of the documents presented as part of the budget package. This is effectively the transcript of the Lord Mayor's budget speech delivered in Council. Non-current Assets Classified As Held For Sale Includes the carrying amount of non-current assets that will be recovered principally through a sale transaction rather than through continuing use. Other Financial Liabilities Includes finance lease liabilities, loan borrowings and bank overdrafts (if in existence). Outcome A broad statement of the desired results for the community of a particular strategy (or group of strategies). Operating Budget Expenditure and revenue in a service for "business as usual" activities. This excludes expense and revenue allocated for projects. Operations Provision of services and activities that are part of the programs undertaken by Council. - 260 - Glossary Other Assets Includes amounts paid in advance by Council, usually insurance premiums or registrations paid annually. Other Liabilities Includes amounts received in advance by Council, such as unearned revenue and lease premiums being progressively recognised as revenue over the term of the lease agreements. Other Reserves Representing wealth which is accumulated within Council to meet specific anticipated future needs. Examples include the Infrastructure Reserve and the Insurance Reserve. Other Revenue Refers to general sundry revenues that are not of such individual significance as to warrant separate disclosure. Program A group of related activities performed by one or more organisational units for the purpose of accomplishing a function for which Council is responsible. The budget of Council organises financial estimates into program categories. The legal level at which budgeted disbursements are controlled is the program level. Program Budgeting The system used by Brisbane City Council. It focuses attention on program outcomes rather than inputs. Project An activity within a service that builds, enhances and maintains Council assets or enhances Council services in order to achieve a desired outcome. Project Expenditure List Projects proposed for 2014-15 and forward estimates for 2015-16 to 201718. Expenditure represents the total of capital and operating expenses for each project. Project Estimate The project estimate is based on the scope of the project. Standard item prices are used for the routine type of rehabilitation undertaken on Council's infrastructure and resource based estimates are used for the major and oneoff type works such as major road works, new bridges, major drainage, etc. At the time of budget planning, project estimates may be based on either concept estimates, design estimates or construction estimates depending on the project development stage. Property, Plant and Equipment Council's physical assets base, including parkland, vacant land, roads, bridges, buildings, vehicles, computer equipment and infrastructure assets. Provisions Includes amounts owing to employees of Council in relation to employee benefits (including sick leave and long service leave) calculated in accordance with current award rates and known leave entitlements. Rates Revenue Includes the general rate, separate rates, separate charges, and waste management charges. Rates represent a charge on land. By resolution, the general and separate rates are based on a three-year average of the Unimproved Capital Value of the land as valued on an annual basis by the Valuer-General of Queensland. Rate revenue also includes the Bushland Preservation Levy. Recurrent Operations Contracts Any contract for the purchase by Council of goods and services which are necessary to meet the day-to-day operational requirements of Council, including the following: operational materials eg. chemicals, soils, landscape materials and plants minor consumables eg. stationery maintenance spares and consumables. Revenue An increase in assets and/ or a decrease in liabilities during the budget period from providing services and other activities constituting Council's ongoing operations. - 261 - Glossary Revenue Policy Council’s strategic policy used as the basis for the development of rates and charges. It specifically outlines Council’s principles in the making of rates and charges, the granting of rebates and concessions for rates and charges and the recovery of unpaid rates and charges. The policy is included in the Annual Plan and Budget document. Revenue Statement The Revenue Statement has been prepared using the principles approved in Council's Revenue Policy. It provides broader information on the categories of rates and charges, rebates and concessions and the recovery of unpaid rates and charges. The Statement is included in the Annual Plan and Budget document. Reserves Amounts set aside out of accumulated surpluses to provide for future contingencies. Council reserves include: Bushland Preservation Reserve Insurance Reserve Emergent Expenditure and Inflation Provision Reserve Malls Reserves Infrastructure Reserve TransApex Reserve Other Reserves. Resolution of Rates and Charges A formal resolution that sets out the various rates levied by Council and any associated charges. This is contained in the budget document and has been prepared using the principles approved in Council's Revenue Policy. Separate Charge Levied for Bushland Preservation and Rural Fire Services. Separate Rates Levied for Queen Street and Valley Malls, various beautification schemes, town, business and suburban centre schemes, improvement projects and the Environmental Management and Compliance Levy and Living Village Developments Levy. Service A readily identifiable service or product delivered by Council to the community in order to achieve a particular outcome. Subsidies and Grants Grants and subsidies received, or receivable, from the Queensland and Commonwealth governments to assist in the conduct of certain Council activities. Included, but not limited to, are Financial Assistance Grants, Roads to Recovery and Blackspot funding, Natural Disaster Relief and Recovery Arrangements and Library subsidies. Strategies A level at which resources are allocated to deliver the outcomes of the program. Trade and Other Payables Includes trade creditors and accrued employee benefits (including annual leave and leave in lieu). Utility Charges A charge for the supply by Council of cleansing services to any land, building or structure in the city. - 262 - Index of Outcomes Program 1 – Clean, Green and WaterSmart City 1.1 Sustainability Leadership......................................................................................................... . 16 1.2 Sustainable Brisbane ............................................................................................................... 19 1.3 Biodiverse Brisbane ................................................................................................................. 20 1.4 Parks, Gardens and Recreation ............................................................................................... 23 1.5 Sustainable Water Management .............................................................................................. 28 1.6 Focus on the River, Bay and Waterways ................................................................................. 31 1.7 Flood Management ................................................................................................................. 35 1.8 Pollution Free City ................................................................................................................... 43 1.9 Managing and Reducing Brisbane’s W aste and Litter .............................................................. 45 Program 2 – Moving Brisbane 2.1 Promoting Active Transport ...................................................................................................... 52 2.2 Public Transport ....................................................................................................................... 55 2.3 Transport Network .................................................................................................................... 59 Program 3 – Future Brisbane 3.1 Planning for a Growing City ..................................................................................................... 72 3.2 Enhancing Brisbane’s Liveability .............................................................................................. 75 3.3 Approving Quality Development ............................................................................................... 77 Program 4 – Your Brisbane 4.1 Thriving Arts and Culture ........................................................................................................ . 82 4.2 Libraries for an Informed Community ....................................................................................... 88 4.3 Active and Healthy Community ................................................................................................ 91 4.4 Social Inclusion ....................................................................................................................... 93 4.5 Community Sport and Recreation Facilities.......................................................................... 97 4.6 City Icons .............................................................................................................................. 102 - 263 - Index of Outcomes Program 5 – Public Health and Safety 5.1 Public Health ......................................................................................................................... 106 5.2 Citizens’ Security ................................................................................................................... 109 5.3 Brisbane City Cemeteries ..................................................................................................... . 111 Program 6 – Economic Development 6.1 Growing Brisbane’s Economy ................................................................................................ 114 6.2 Removing Barriers to Growth ................................................................................................. 116 6.3 A City of Many Skills .............................................................................................................. 117 6.4 Delivering World Class Economic Precincts ........................................................................... 118 6.5 Capturing Brisbane’s Unique Window of Opportunity ............................................................. 120 6.6 Export Market Development .................................................................................................. 122 Program 7 – Customer Focus 7.1 Engagement .......................................................................................................................... 126 7.2 Service Delivery .................................................................................................................... 127 7.3 A Council Easy To Do Business With .................................................................................... 129 Program 8 – City Governance 8.1 Civic Administration and Support ........................................................................................... 134 8.2 Regional and International Activities ...................................................................................... 136 8.3 Strong and Responsible Financial Management .................................................................... 138 8.4 Value for Money Support Services.................................................................................................. 141 8.5 Corporate Communication ................................................................................................. .... 143 8.6 ICT - Information and Communications Technology ................................................................ 144 8.7 Disaster Response and Recovery .......................................................................................... 146 Businesses and Council Providers .................................................................................................... 173 - 264 -