Photograph
VINNY SETHI
DODA DIAGNOSTICS AND HEALTHCARE
23-B, Pusa Road, opp Metro Pillar 115, Karol Bagh, New Delhi, 110 005.
Mob: +91 9871305419, Email: vinny51184@gmail.com.
An accomplished and qualified Human resource Manager with over 10 years of extensive experience in the
Healthcare industry in Delhi and in professional training in Symbiosis International University,Pune with a
professional and achievement oriented outlook and ability to improve systems to bring about increase in
productivity and enhance quality.
Seeking a Senior Management assignment in…
Target Function: HR / Operations
Target Sector : Healthcare / Service
AREAS OF EXPERTISE
Human Resource Management
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Five year experience of Managing Human resources.
Managing human resources for implementation of new technology, NABL, NABH.
Implementing & designing Employee benefited programs.
Maintaining Time sheets of Employees, Doctors, Patients in more than Six centers.
Generation of new ideas to boost employee’s productivity.
Training & Development (Technical)
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Experience of over 5 years in professional training of employees.
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Planning and providing training and development programs, using methods such as class room training,
demonstrations, on-the-job training, meetings, conferences and workshops, preparing training material.
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Preparing training programs for new recruits and follow up on implementation.
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Maintaining records and reporting on employee trainings.
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Evaluating trainers’ performance and their effectiveness and providing recommendations for improvement
when required.
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Developing training policies and procedures.
Administration & Reporting
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Assisting the various Centre Managers in day-to-day activities.
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Allocate duties to various staff on day to day and rotational basis.
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Maintain adequate staff at any given point of time, while taking care of the staff’s welfare and leave
requirement.
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Ensure proper discipline in the work place.
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Ensure proper cleanliness.
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Guide the reporting staff and train them as and when required.
Vinny Sethi
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I T Skills
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Diploma in Computer course from F-Tec,
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C++ programming knowledge,
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Proficient in Ms Office, Microsoft Word, Microsoft Excel, Microsoft Power Point and
Microsoft Publisher & Internet use.
MS Outlook 2003,
STRENGTHS
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Ability to motivate others to think up innovative ways to achieve targets and generate new ideas.
Good analytical and problem solving skills and ability to get results.
Possess drive, determination, enthusiasm along with commitment.
Excellent communication and negotiation skills.
Good interpersonal skills with exceptional team building and leadership qualities.
Highly experienced in resource, quality and safety management.
CAREER HISTORY
DODA DIAGNOSTICS AND HEALTHCARE- Karol Bagh, New Delhi, India
May 2014 to till date
Designation - Sr. Manager (HR & Operations)
Work Profile :1) HR Department Take Interviews/trials for new recruits.
 Maintain the personnel file.
 Timely appraisal of staff.
 Maintain Electronic attendance and monitor the punctuality of staff.
 Check final Salary Sheet.
2) Administration Make Duty roaster for staff/doctors.
 Supervise staff in day to day working activities.
 Responsible for maintaining discipline.
 Delegate responsibilities to staff.
 Conduct meetings with staff, take feedback from them and solve their problems.
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 Attend to patient’s complaints/feedbacks and address the issues when ever required.
 Any other work as assigned by the Director.
Stock Supervise store Incharge and monitor regular stock availability/expiry/handling.
Housekeeping Supervise the HK staff for general cleanliness of centre.
Quality Project Assist respective Quality Managers in NABL/NABH documentation.
 Maintain SOPs, make Job descriptions & Responsibility Matrix for staff, train staff for audit.
 PNDT all Form “F” regular personally check and Radiologist Intimation in PNDT Office.
 Maintain the history charts of all the Equipment and get timely PM/AMC done.
Panel Billing Monitoring of Monthly submission of bills for CGHS, DGHS, Northen Railway, President Estate
and Private hospital and follow up the check receives.
Vinny Sethi
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Star Imaging & Path Lab -Tilak Nagar (HQ), New Delhi, India
2010 - Jul 2014
A) Designation – Panel Wing Manager
Jan – May 2014
Work profile:
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Handling of panels patients.
Maintain investigation records of panel patients.
Handle credit bills of panel patients.
Make roster for staff, manage waiting in Ultrasound department.
Solve equipment/ IT related queries in Panel Wing.
Overall supervision for Housekeeping/Bio Medical waste disposal.
Supervision of ECG /pap smear/phlebotomy/x-ray/ultrasound/MRI depts. of panel wing.
Preparing in and out timings of all doctors in panel building.
Evolve a FAQ list for all panel patients.
Check all PNDT “F” Forms personally and document the same.
B) Designation - Zonal Manager
2010- Jan 2014
Work profile:
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Handle the main Vikaspuri centre along with 6 more other centers.
Attend queries from all the 7 centers and solve them.
Document stock record in the computer.
Check PNDT Forms on regular basis and prepare monthly list and handover the same to PNDT office.
Handle all cash related queries.
Guide the senior Managers from various centers whenever required.
Give new suggestions and ideas to the Higher Management for cost cutting, staffs motivation, and how
to improve patients care.
Janta X-Ray Clinic – Vikas Puri, New Delhi, India
January 2003 – 2010
A) Designation - Assistant Manager
2009-2010
Work profile:
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Worked as an NABL Coordinator, applied for NABL and maintained all paper work and documented the
same.
Responsible for maintaining attendance records of staff and doctors.
Attend meetings with the senior managers and CEO.
Raise annual appraisal reports for the staff.
Direct Coordination with the Head Office.
Direct Dealing with the PROs, attend to their calls and solves their queries.
B) Designation - Centre In-charge
2009
January 2007 –
Work profile:
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In-charge of the store - maintain all stock required in lab, x-ray department, pantry, cleaning etc.
Maintain attendance records of staff.
Make rosters for leave and duty.
Arrange transport of patients from and to various hospitals.
Vinny Sethi
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Coordinate with drivers for pickup and drop of patients.
Dispatch the reports to hospitals on time.
Manage housekeeping staff and maintain records.
Checking /correction of typing errors in patients’ reports before dispatch.
Maintain PNDT Forms.
Responsible for centre’s working.
C) Designation - Customer Care Officer
January 2005 – January 2007
Work profile:In addition to the job responsibilities of centre in-charge:
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Explain various health packages to the patients and book the same.
Prove excellent care and prompt services to the patients.
Designation - Computer Operator and Receptionist
JANUARY 2003 –
JANUARY 2005
Work profile:
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Attend calls and give information to customers and solve their
queries.
Maintain patient data on daily basis.
Computerized booking of investigations.
Handling cash.
Reporting, packing and dispatch of investigation reports of lab and
radiology depts.
Give reports to patients.
Do ECG, mammography.
Achievements
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Four Times selected as Best Employee of the year.
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Appointed as NABL coordinator in the company.
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Entrusted with the responsibility of conducting specialized trainings for All Employee in the company.
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Prepared training manuals for:
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How to handle work pressure
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ISO norms in healthcare
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NABL & NABH standards
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Fundamentals of healthcare industry procedures
TRAININGS & WORKSHOPS ATTENDED
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Attended ISO training in 2011.
Five day Hospital Healthcare Management seminar conducted by Symbiosis International University,Pune
EDUCATIONAL & PROFESSIONAL QUALIFICATIONS
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MBA-HR from Symbiosis International University, 2013.
Diploma certificate in Disaster Management, Symbiosis International University, 2011.
PGD in Hospital Health Care Management, Symbiosis International University, 2008.
B.Com, Delhi University, 2005.
Diploma in Computer course, F-Tec.
Vinny Sethi
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PERSONAL INFORMATION
Date of Birth
Address
Marital Status
Husband’s Name
Gender
Nationality
Languages known
Place:…………………………..
Date :…………………………..
Vinny Sethi
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5th November 1984
WZ-66 Lane No.9, Virender Nagar, New Delhi
Married
Mr. Mohit Sethi
Female
Indian
English, Hindi, Punjabi
Vinny Sethi
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