Utah Valley University - Information Systems & Technology Upper Level Internship Criteria for Earning Internship Credit The College of Technology & Computing is committed to adequately preparing students for their intended career path. Therefore, an internship provides students with applied knowledge to complement the theory learned in the classroom and enhances their resumes and marketability upon graduation. It is intended that students will register for internship credit toward the end of their program. In order to provide an adequate knowledge base, students should have completed a majority of their upper division course work and be a second semester Junior or Senior. Departments may have additional requirements. Check with your advisor. Students may take Internship over more than one semester but may not accrue more than a total of 16 hours over the course of their college career. Departments may place further requirements on the number of credits that will count towards that major’s requirements. See your Advisor for details. Internship credit may not be earned or awarded retroactively. The student will receive a CR designation on his/her transcript. No letter grades are given. Work Hours Requirement The Formula: For every 75 hours of employment in a semester a student may earn 1 credit hour of internship. The College of Technology & Computing has a 2 credit (150 hour) minimum per semester. This works out to be five hours of work per week per credit hour over the course of a 15 week semester. We do not approve more than 3 credit hours in a semester without extenuating circumstances. Project Proposal Each student must write a project proposal in accordance with the provided form in order to be considered for an internship. Objective Requirement For each internship credit a student sets measurable career performance and learning objectives that go beyond the present scope of his/her job. These objectives should come directly from the project proposal. The student then works to accomplish those objectives during the semester. Mid-term and Final Evaluation forms help to assess progress and quality of completed objectives. Job Site Visit You may be asked to help facilitate a visit to your job site. Due to work load and time constraints, the Internship Faculty coordinator may opt to conduct the job site visit by phone. Contact Information George D. Hickman (801) 863-8887 Office CS 601K Email: istinternship@uvu.edu FAX: (801) 863-8522 Mailing address UVU MS 181 800 W University Parkway Orem, UT 84058-5999 Term Paper Requirement The Term paper will be a minimum of 3 pages OR 1 page per credit, whichever is GREATER. Use 12 font size, APA format (double-spaced, cover page, grammatically correct). Your supervisor must sign the term paper before submission. The term paper will be required prior to the end of the semester, in order to have it done prior to Final Exam week. Include the following: Additional duties and responsibilities if added during the internship. Please elaborate on how this affected your project. The objectives and expectations of the organization with regard to the internship. Was this project seen as an enhancement or a detriment to your regularly assigned responsibilities. If so, how? The competencies completed during the internship and the extent to which they were achieved. A brief summary of what was learned from your project. Please explain objective by objective. An assessment of how this internship helped you become better prepared for your career. Changes during the semester. I handle these on a case by case basis. Please contact me as soon as you know there will be a change. We will work to keep your internship intact. Student Checklist __________________________________________________________________ Complete by 3 Sept 2013 □ □ □ □ □ 5 Sept 2013 7 Sept 2013 □ □ □ □ □ 21 Sept 2013 □ 28 Jan 2013 8 Oct 2013 Attend an Internship Orientation Meeting (three sections are scheduled during the first full week of semester). Meet with the Internship Coordinator to confirm your enrollment and qualifications. Email your Internship Coordinator with your project proposal and your job description. (All Internship students are required to use their UVU email address to facilitate communication with the Internship Coordinator). Request an electronic packet from your Internship Coordinator. Deliver a copy of the form letter to your supervisor at work. Solicit his/her assistance in developing your objectives. Your supervisor must initial the Objectives Worksheet that he/she has received this letter. Complete the Student Information Sheet and email it to the Internship Coordinator. Work with your work supervisor to develop appropriate objectives for the semester. Coordinate with Internship Coordinator to ensure Objectives Worksheet meets requirements. Submit typed signed objectives in final form to your Internship Coordinator. Your supervisor must initial the Objectives Worksheet that he/she has received the form letter. Complete online UVU Orientation questionnaire, located at http://www.uvu.edu/internships/students/orientation.html Submit resume Last Date to drop without receiving a W □ Varies Submit completed Mid-term Evaluation Form to your Internship Coordinator. If requested, assist in coordinating a job site visit between your work supervisor and your Internship Coordinator. 26 Nov 2013 □ 4 Dec 2013 □ 9 Dec 2013 □ Complete your term paper and the Final Evaluation Form. Submit to your work supervisor for approval. Submit term paper, Final Evaluation Form, and End of Course Survey to Internship Coordinator. All original required documents must be submitted to receive final grade. FAILURE TO SUBMIT REQUIRED INFORMATION ON TIME MAY BE THE BASIS FOR FAILURE OF THE COURSE Deliverables Following the letter to your employer and the objectives examples, you will find the deliverables necessary for completion of this internship. Delivery dates are listed in the Student Checklist. Please use the form provided. Do not type your own. 1. Student Information Sheet 2. Objectives Worksheet 3. Resume (Instructions on next page) 4. Mid-Term Evaluation 5. Final Evaluation 6. Term Paper: Instructions are listed on page 2 of this packet 7. End of Course Survey (to be provided near the end of the semester) All forms should be typed. After downloading packet, type your input on form. Delete sections you do not need (extra objectives). Due dates may be met by faxing a copy of form. However, the SIGNED ORIGINAL is still needed. Please drop it by or mail it as soon as possible. SIGNED ORIGINAL is defined as a typed form with typed comments and a handwritten signature. Computer signatures do not count. RESUME INSTRUCTIONS The resume you submit should be a targeted resume. That means it should be specific to the job you want. In order to complete this, you will need a job description. Feel free to use the one you are currently in or another that you would like to have. The job description should be one that a company advertises. Look to online sites for companies in your industry for examples. Submit the job description and the resume to match. Submit them both to me through Canvas. I can have then evaluated by our resident resume expert and then returned to you. Dear Employer: Thank you for your willingness to partner with the College of Technology & Computing at Utah Valley University in providing our student an opportunity to earn credit toward graduation by participating in the Internship Program this semester. In order for the student to be successful, it is critical that you have a clear understanding of what will be expected from you as the employer in the internship process. The following checklist will assist you in fulfilling your responsibility to the student and the Internship Coordinator: Before 31 Aug Before 5 Sept Before 1 Oct Flexible Before 2 Dec Meet with the employee/student and provide direction in developing workplace goals or objectives that are challenging and will require growth in the student. Approve and sign the student’s formal Objectives Worksheet document. Meet with the student to evaluate progress made and complete the Midterm Evaluation Form which documents progress to the Internship Coordinator. Meet with the Internship Coordinator at the work location to possibly complete a Job Site Visit. (This will often be handled by phone due to time/travel constraints or scheduling conflicts.) Review and sign student’s Term Paper, which provides assessment of objectives. Complete the employer section of the Final Evaluation Form designed to document student performance on completed objectives. It is possible and understandable that a student’s job responsibilities could change sometimes during the semester due to a change in company priorities. If this should happen, have the student contact me so that we can restructure the objectives. If completed correctly, the Internship will accomplish three goals: 1) Allow the student to step out of his/her job description and accomplish something above and beyond normal duties. 2) Allow you, the supervisor, to observe your employee outside his/her comfort zone and possibly accomplish one of those tasks that you might not normally have the time to complete. 3) Allow the school to showcase our students’ abilities. We are dedicated to making this three-way partnership successful. Please feel free to contact me if I can assist you in any way. Again, thank you for your support. I look forward to working with you this semester. Sincerely, Professor George D. Hickman Information Systems and Technology Summer Internship Coordinator Office: CS601K Telephone: 801.863.8887 Email: ghickman@uvu.edu How to Write Objectives What are objectives? Objectives are goals. They are targets to be reached. Successful professionals constantly create goals to work toward. Internship students are required to set their own targets, what they want to achieve. Objectives must: Provide the student with a challenge; you must stretch beyond the routine job. Combine academic knowledge with workplace environment. Be achievable by Monday of the last week of classes for the semester. Be reasonable within your work place and have your employer’s approval. Be measurable. Accomplishments must be verifiable by a rational, performance, or data-based method, such as: increasing sales by 20 percent, having a 100 percent safety record for 3 months, or completing the 30 hour management training program. Be specific. Specify a completion date. Target dates are required for measurability. They must be reasonable within the framework of the task, and once the date is chosen, consistent steps must be taken to keep the momentum and to complete the project on time during the semester. Objective Examples __________________________________________________________________ Example Objective 1. (BAD VERSION) I will improve at SQL. To accomplish the objective I will: 1) Complete my current database course. 2) Finish “Teach Yourself SQL”. 3) Attend the SQL conference. 4) Participate in workshops. I will have accomplished the objective when I feel comfortable writing scripts. Date for completion: End of the semester Example Objective 1. (GOOD VERSION) I will improve my ability to use the SQL database query language. To accomplish the objective I will: 1) Complete online tutorial on SQL 2) Finish the last 8 chapters of Teach Yourself SQL. 3) Attend all 3 days of the SQL conference. 4) Participate in at least 5 hours of workshops at the SQL conference. I will have accomplished the objective when I have written at least 3 scripts/queries for my employer on the Performance database and when they are approved by him. Date for completion: February 1, 2004 Example Objective 2 (BAD VERSION) I will become qualified to be promoted to Inventory Coordinator. To accomplish the objective I will: 1) Assign bin numbers to all products. 2) Enter the bin numbers into the computer. 3) Give a printout of the product and bin numbers to the employees and explain the new system at the Monday morning meeting. I will have accomplished the objective when I use the facts of my success to apply for the Inventory Coordinator position. Date for completion: March 1, 2004 Example Objective 2.(GOOD VERSION) I will devise a new system for Inventory Management. To accomplish the objective I will: 1) Assign bin numbers to all products. 2) Enter the bin numbers into the computer. Once entered, the computer will print the invoice in order of location, making the people pulling the tickets pull the terms in order, which will save them from running from one end of the warehouse to the other end. 3) Give a printout of the product and bin numbers to the employees and explain the new system at the Monday morning meeting. I will have accomplished the objective when employees fill 98% of our orders every day and the error rate is reduced to below 3% for a period of 1 month. Date for completion: March 1, 2004 Example Objective 3 (BAD VERSION). I will interact better with clients and co-workers. To accomplish the objective I will: 1) Make a conscious effort to listen carefully as I communicate with others. 2) Use reflective listening skills. 3) Work through disagreements and conflicts with a “win-win” outcome in mind. I will rate myself on a scale of 1 to 10 at the conclusion of each week. When I have achieved a score of 8 or better for three weeks in a row, I will have accomplished this objective. Date for completion: April 1, 2004 Example Objective 3 (GOOD VERSION). I will develop a way to self evaluate my patience as I interact with clients. To accomplish the objective I will: 1) Keep a log of all interactions with clients, listing issues and outcomes. 2) At the end of each day, I will rate each interaction on a scale of 1 to 10. 3) I will review my log with my supervisor on a weekly basis 4) I will ask my supervisor to rate my performance on each interaction When I complete a month with all of my ratings within one point of my supervisor’s score, I will have accomplished this objective. Date for completion: April 1, 2004 Utah Valley University College of Technology & Computing Internship Student Information Directions: Type, and submit to Intern Coordinator in accordance with Student Checklist. Date Received: Student’s Name: UVID: Local Phone #: Cell Phone #: Email Address: What is your major? When do you graduate? Title of Position at Work: How long have you been employed? Employer Information Complete all company information before submission. Number of Hours Worked Per Week: Work Phone #: Work E-mail: Employer’s Company Name: Employer’s Company Address Street Apt. City State Zip Code Name of Your Supervisor at Work: Supervisor’s Title: Supervisor’s Phone #: Supervisor’s E-mail Address: If student changes positions, place of employment, or supervisors, he/she is required to notify the Intern Coordinator as soon as possible. Objectives Worksheet Student Name: Directions: Step 1: UVID: Step 2: Date: Supervisor: Step 3: Type your objectives on this worksheet. Review it with TAC Internship Coordinator and employer. Revise according to their suggestions. Write in complete sentences. Check grammar and spelling, as this is your contract. Print 3 copies. You sign each copy. Ask your employer to sign each copy. Give: 1 copy to your employer 1 copy to your internship Coordinator Keep 1 copy Objective Criteria Remember, each student sets measurable objectives that go beyond the scope of his/her job. The student then works to accomplish those objectives during the semester. The objective worksheet is considered in rough draft format until both the Internship Coordinator and employer have approved and signed off on the objectives. In order to receive credit, students must type the final draft and obtain the necessary signatures. Objective #1 I will To accomplish the objective I will: 1. 2. 3. I will have completed my objectives when_________________________________________________________ Date for completion: Objective #2 I will To accomplish the objective I will 1. 2. 3. I will have completed my objectives when_________________________________________________________ Date for completion: Objective #3 I will To accomplish the objective I will: 1. 2. 3. I will have completed my objectives when_________________________________________________________ Date for completion: Objective #4 I will To accomplish the objective I will 1. 2. 3. I will have completed my objectives when_________________________________________________________ Date for completion: Objective #5 I will To accomplish the objective I will: 1. 2. 3. I will have completed my objectives when_________________________________________________________ Date for completion: Objective #6 I will To accomplish the objective I will 1. 2. 3. I will have completed my objectives when_________________________________________________________ Date for completion: Agreement: We the undersigned agree with the validity of the student’s objectives. The employer and the college agree to provide the necessary supervision and guidance to ensure the maximum educational benefit may be achieved from the student’s work experience. The student agrees to abide by the Internship Syllabus and the employer’s guidelines. The employer will evaluate the student’s performance during and at the end of the semester. The college will award academic credit when the objectives are successfully accomplished. Student’s signature Employer’s signature Internship Coordinator’s signature Note: I have received the employer letter from the student and understand my responsibilities as a partner in The College of Technology & Computing Internship Program at Utah Valley University. Employer’s Initials Student /Employer Mid-term Evaluation Directions: Briefly relate progress on each objective. Indicate any concerns or alternations in original goal. Submit before end of mid-term week. Block & delete unneeded sections. Indicate % accomplished by highlighting with different color or italics. Student/Employee: UVID:______________________ By percent, how complete is each objective? Objective 1. Student progress narrative: 0% 20% 40% 60% 80% 100% 0% 20% 40% 60% 80% 100% 0% 20% 40% 60% 80% 100% 0% 20% 40% 60% 80% 100% 0% 20% 40% 60% 80% 100% 0% 20% 40% 60% 80% 100% Employer progress narrative: Objective 2. Student progress narrative: Employer progress narrative: Objective 3. Student progress narrative: Employer progress narrative: Objective 4. Student progress narrative: Employer progress narrative: Objective 5. Student progress narrative: Employer progress narrative: Objective 6. Student progress narrative: Employer progress narrative: Student Signature Date Employer Signature Date Student /Employer Final Evaluation Directions: Indicate how each objective has been completed. Include an explanation of skills acquired, knowledge gained, and unexpected results of the original goals. Indicate rating by highlighting with different color or italics. Student/Employee: Objective 1. Student explanation: UVID:______________________ How was each objective completed Outstanding Good Fair Weak Incomplete Outstanding Good Fair Weak Incomplete Outstanding Good Fair Weak Incomplete Outstanding Good Fair Weak Incomplete Outstanding Good Fair Weak Incomplete Outstanding Good Fair Weak Incomplete Employer critique: Objective 2. Student explanation: Employer critique: Objective 3. Student explanation: Employer critique: Objective 4. Student explanation: Employer critique: Objective 5. Student progress narrative: Employer progress narrative: Objective 6. Student progress narrative: Employer progress narrative: Student Signature Date Employer Signature Dat