Unsure of where to go?
The University has a wide range of services available for students in need of help.
However, it can sometimes be confusing to know where to go. The following table gives
some examples of common problems and the different services that can help. There is
often more than one potential source of help. The main sources of help have been
highlighted with other relevant services listed below.
Please note: If you are unsure where to get help, please contact
studentsupport@warwick.ac.uk or telephone 024 7657 5570.
Problem
Academic Problems, including:
You may wish to seek help from:
 Your Personal Tutor

Your Department Senior Tutor

Am I on the right course?

The University Senior Tutor

I am struggling with my work

Students' Union Advice Centre

Development of study skills

Student Careers & Skills

University Counselling Service

Mental Health and Wellbeing Team

The Student Support Office

Mental Health and Wellbeing Team

University Counselling Service
Personal Problems, including:

Psychological issues e.g.
depression/stress/anxiety etc

Emotional issues
Mental Health Problems, including:

Strategies for managing mental ill-health

Strategies for managing anxiety/ depression/
stress

Wellbeing difficulties (disturbed sleep pattern,
low mood etc.)

Needing to make adjustments to study
because of a mental health difficulty

Needing to take time out from your study
because of a mental health difficulty
Medical Problems, including:

Immunisations


University Health Centre
Mental ill-health


Local GPs
Health advice

Emergency contraception
Housing / Accommodation Problems, including:

I don't like where I'm living

I have a problem with my accommodation

I have a problem with my house-mates

I have a problem with a private landlord

I need help finding accommodation

Warwick Accommodation (for
University owned or
managed accommodation)

The Student Support Office

Students' Union Advice Centre (for
private accommodation)

Your Personal Tutor

The University Senior Tutor

Students' Union Advice Centre

Student Funding

Disability Services

Student Careers & Skills

The International Office

Students' Union Advice Centre
Disciplinary Problems

I need advice or help with disciplinary
procedures I am facing
Financial Problems, including:

Concerns re. funding

Budgeting advice
Disability-related Problems

Specific learning needs e.g. dyslexia,

ASD/Asperger’s

Unseen long term conditions

Visual or hearing impairments

Information on the Disabled Student
Allowances

Special exam arrangements

Advice on reasonable adjustments
Student Development Queries, including access
to:

Courses and skills training
International Enquiries

Visa enquiries

Problems related to living abroad for the first
time

Employment Problems, including:
Students' Union Advice
Centre

I haven't been paid by my employer

How do I get a National Insurance number?
Residential Problems (if you live on campus),
including:

I feel homesick

I’m not getting on with my flatmates

I need help out of hours
Personal, theological or spiritual issues
including:

Where can I find support in my life?

What should I be doing with my life?

Where is God in my life?

Residential Life Team

Chaplaincy
Personal safety issues, including:

I have been a victim of crime

I need some advice about living safely off
campus

I need first-aid
For any other problems or if you’re not sure
where to go:


Security
Student Support