Course annotation
Workshop on business communication
University campus course
Course unit code
Course unit title
Name(s), surname(s)
and title of
lecturcr(s)
Level of course
Semester
ECTS credits
Working hours
Work placement
Prerequisites
Course M.1.6
Workshop on business communication
Associated professor of Psychology faculty
Natalia Gulius
Required course
1, 4 (it depends on the accents)
1 (36h)
Contact hours - 20
Self-study - 16
Total 36
Training class
Relevance of the Course
Communicative competence is the basic characteristic of
professional competence and training of professionals in the field of
humanities.
Employers often refer to effective communication skills as
one of the important characteristics of university graduates.
Education and skills practice e.g. oral presentation, negotiations, etc.
at the beginning of career is crucial. It can provide a solid
foundation on which students can build communicative competence
in a university class and beyond.
The main goals of the first months in university for students
are the following:
- successful adaptation to the communication norms,
- information exchange, awareness of their new role as
students,
their place in corporative university culture,
awareness of the norms and rules of conduct in
university ("Code of first-year student Honor"),
- mastering techniques of critical thinking, debates, case
studies, etc.
The course helps students to get prepared for carrying out
academic communication. The course will be beneficial for
university professors teaching these students. It will be easier for
them to deal with communicatively competent students. The
professors can use complex advanced techniques in self-study tasks,
to use project-based tasks. The students after completing the course
will have a higher willingness to take creative and projective tasks,
tasks based on group interaction. Students’ experience will raise
their eagerness to get engaged with interdisciplinary research in
future.
The course will contribute to emergence of a new student
community with a high communicative competence and a high
degree of awareness and self-determination. The members of the
community will successfully represent Tomsk University locally,
nationally, and internationally. Modern student community is a
breeding ground for emergence of future foresighters, volunteers,
tutors, designers in the social spheres’ thinking.
Language of
instruction
Objectives of the
course
We consider the following types of student groups:
- homogeneous (Russian students only)/ international;
- inter-departmental.
English (90%), Russian (10%), it depends on group
Learning outcomes
A student's assessments
methods
The aim of course is to create the
conditions for an effective business
Active training participation
communication.
(30%)
Work in small groups (30%)
Students should:
- Create the conditions for an effective The final course paper and
business communication (BEFORE the presentation (40%)
meeting - organizational and content
preparation, DURING - contact,
presentation of ideas, argumentation, and
after the meeting - agreements and
terms);
- To prepare the presentation of
themselves, of their research field
Basic knowledge of students:
- Basic principles of business
communication;
- Effective communication techniques techniques
of
active
listening,
I-messages, constructive resolution of
contradictions and conflicts, feedback;
- Theoretical and practical bases of
business rhetoric and speech training;
- The image of a business person
(including CV, card).
Learning basic skills:
- Interactive (effective interaction in
pairs, in a group, the art of a Small Talk);
- Group skills (analytical and projective
tasks in small groups, preparation of a
joint presentation, analysis of their own
group work);
- Reflection (reflection group and
individual activities).
Teaching methods
 Mini -lectures
Course unit content
 Seminars
 Tutorial
- Course paper
 Course objective –
1. Goal of the course is to create conditions for formation of
international student community in Tomsk state university.
Course Objectives:
1. Forming university communication standards;
2. Mastering university techniques for information processing;
3. Raising intercultural communicative competence;
4. Coordinating interaction among students, team- and
group-building.
Mastering communicative competence within the course is
implemented mostly in the genre of group training class and other
interactive techniques (more detailed description below).

Gained knowledge and skills-
Students should:
- Create the conditions for an effective business communication
(BEFORE the meeting - organizational and content preparation,
DURING - contact, presentation of ideas, argumentation, and after the
meeting - agreements and terms);
- To prepare the presentation of themselves, of their research field
Basic knowledge of students:
- Basic principles of business communication;
- Effective communication techniques - techniques of active listening,
I-messages, constructive resolution of contradictions and conflicts,
feedback;
- Theoretical and practical bases of business rhetoric and speech training;
- The image of a business person (including CV, card).
Learning basic skills:
- Interactive (effective interaction in pairs, in a group, the art of a Small
Talk);
- Group skills (analytical and projective tasks in small groups,
preparation of a joint presentation, analysis of their own group work);
- Reflection (reflection group and individual activities).
List of Topics
Topic title
1.
Conditions of an effective business
Contact Assig
nmen
hours
ts
and
indep
endn
t
study
hours
5
4
communication - a mini-lecture, general
concepts, and the own experience
reconstruction.
2. Stages of business communication:
5
preparatory (organizational, informative), the
main, and the post-action. Mini-lecture,
workshop.
3. Technique of effective communication - active 5
listening, feedback, self-statement. Mini-lecture,
workshop.
4. Business rhetoric - Preparation of a text
5
message. Workshop. Toasts Masters.
Mini-debate as a technique.
20
Assessment requirements
Requirement Summary:
4
4
4
16
1. Essay \ report abstracts on a conference (Introduction,
relevance of the topic for you, outlining the main part of the
details and a detailed plan, methods, structure of an
experience, the conclusion).
2. The volume of the report - 2-3 pages in the reference list
at least three sources.
3. The style of the relationship - a small private research.
4. Power Point supporting.
Assessment criteria
The composition of Una]
accumulative mark
Passed \Fail
Active training participation (30%)
Work in small groups (30%)
The final course paper and presentation (40%)
Author of the course : ass.prof. Faculty of psychology, business-trainer Gulius Natalia