Title:
Position Number:
Classification:
Division:
Branch:
Reports to:
Regulatory Compliance and Reporting Officer
6567
ActewAGL Level 4 Zone B
Asset Management
Technical Regulation & Standards
Senior Regulation Manager - Networks
POSITION OVERVIEW
The primary purpose of this role is to support the technical regulatory process to ensure that the
business is compliant with technical regulation and reporting requirements, and is proactive at
addressing technical regulatory issues and opportunities.
The Regulatory Compliance and Reporting Officer will act as regulatory liaison, and assist with regulatory
assessments, reporting and submissions that relate to technical and some economic regulation e.g.
National Energy Customer Framework (NECF), preparation for submission of ActewAGL’s regulatory
determination, network tariff reviews, network access regime etc.
The Regulatory Compliance and Reporting Officer will take a lead role within the Technical and
Regulatory Standards Branch in specialist projects such as the implementation of the Legal Compliance
Framework (CMO) and the National Energy Customer Framework (NECF) processes within the AMNS
Division.
While the Regulatory Compliance and Reporting Officer role has no specific requirements of
specialisation, the Branch must keep a comprehensive capability in all areas of regulation, and
individuals within the branch are expected to lead dealings with any particular regulator (or regulatory
topic) as required by the Branch Manager.
BRANCH STRUCTURE
Technical
Regulation &
Standards
Manager
Senior
Regulatory
Manager
Senior
Network
Regulatory
Officer
Senior
Standards
Manager
Regulatory
Compliance
&
Reporting
Officer
Senior
Standards
Engineer
Administra
tion Officer
Graduate
Engineer
Standards
Engineer
Technical
Officer/
Standards
Engineer
DUTIES & RESPONSIBILITIES
Technical & Regulatory









Will project manage the implementation of the Legal Compliance Framework within AMNS Division.
This will include mapping key processes to legislation and populating ActewAGL Distribution legal
compliance software (CMO application)
Assist the Divisional Compliance Officer with the implementation of the National Energy Customer
Framework (NECF) processes within the AMNS Division.
Report breaches of NECF legislation to the Australian Energy Regulator (AER) where required
Assist the business with follow up actions and business improvement opportunities arising from
conditions imposed on ActewAGL Distribution by the AER in relation to NECF breaches
Conduct regular reviews of Legislation, and monitor changes
Assess the impacts on changes to technical regulation on business policies, standards and practices
and ensure changes are made to ensure ActewAGL Distribution achieves its stated strategy on
compliance
Review network tariffs and loss factors
Positively influence technical regulation to obtain favourable outcomes for ActewAGL Distribution,
through regulatory submissions and lobbying, and engaging with regulators
Provide data and analysis for economic regulation
Relationships / communications


Develop key external interfaces and relationships (economic regulators, government, customers,
energy market managers, and others) to ensure maximum support for the regulatory framework and
policies
Foster and maintain key internal relationships (Asset Management and Network Services, Legal and
Secretariat, Regulatory Affairs and Pricing, and other business areas) to ensure optimal compliance
with and adherence to regulatory frameworks and policies
Other


Keep colleagues, supervisors and stakeholders informed on matters that may impact compliance
performance and seek to resolve issues before they escalate
Other duties as required
KEY PERFORMANCE INDICATORS






Legal Compliance Framework Compliance within AMNS Division
Delivery of regulatory reports to internal stakeholders / authorities
Submission of regulatory reports to external stakeholders / authorities
Electricity Rules Compliance
Energy Retail Law Compliance
Responsiveness to regulatory enquiries
QUALIFICATIONS/EXPERIENCE


Demonstrated management experience in dealing with the AER as well as jurisdictional technical
regulators
Demonstrated experience in conducting regulatory reviews and reporting
MANAGEMENT COMPETENCIES
The position holder should also have the following management competencies:
Expertise &
Professionalism
Competency
Exhibits Expert
Knowledge
Communicates
clearly
Effective
Communication
Listens, understands
and adapts
Achieves Results
Possesses and
applies professional
expertise
Displays resilience
Personal Drive &
Integrity
Displays selfawareness and is
committed to
personal
development
Expected level of Competency
Possesses a professional body of knowledge in
commercial and financial practices, how the
organisation is structured and operates.
Confidently presents messages in a clear, concise
and articulate manner. Focuses on key points and
uses appropriate unambiguous language. Selects
the most appropriate medium for conveying
information and structures written and oral
communication to ensure clarity.
Communicate with suppliers, subordinates, peers
and management and/or external clients to discuss
technical, commercial or administrative issues.
Applies own expertise to achieve outcomes for the
team and division. Capitalises on the knowledge
and skills of others within the organisation to
achieve results.
Persists with and focuses on achieving objectives,
even in difficult circumstances. Remains positive
and responds to pressure in a calm manner.
Self evaluates performance and seeks feedback
from others. Communicates areas of strength and
acknowledges development needs. Reflects on
own behaviour and recognises the impact on
others. Shows a commitment to learning and selfdevelopment.
ROLE SPECIFIC COMPETENCIES
In addition to the management competencies described in the above table, the position holder should
exhibit the following role specific competencies:
Competency
Commercial
Manages Compliance
Engineering
Risk and Performance
Management
Expected level of Competency
Achieves compromises between localised and company-wide objectives
Understand the tradeoffs between commercial risks and opportunities and
make appropriate decisions to support the implementation of the Corporate
Strategy
Develop innovative solutions and improvements for the long term benefit of
the Business
Understands compliance standards in sufficient detail
Recognises and addresses non compliant behaviour
Leads by example
Evaluate and apply changes in technology emerging from industry leaders
suitable for ActewAGL application
Assess and manage risks
Assure the quality of AM processes
Monitor and review progress and performance
Asset Knowledge
Management
Review and Audit Compliance with Legal, Regulatory, Ethical and Social
Requirements
Learn from incidents
Define Asset Information Requirements
Analyses, interprets and presents information in a meaningful and useful
way