Building Bench Strength:
Foundations and Competencies
(Fi-01 to Fi-03)
FMI Capital Chapter PD day: February 27, 2014
Overview
 Competencies at CRA
 Job Competency Profile
 FI-02 Job Competency Profile
 Fi-03 Job Competency Profile
 Conclusion
2
Competencies at CRA
3
Competencies at CRA
 Every position at the CRA has a job competency
profile
• Two types: Behavioural and Technical
• Each competency has a definition, a progression of
scale and underlying notions
4
Job Competency Profile
 Five to eight behavioural competencies
• Two mandatory for all non-executive jobs
 Client Service Orientation
 Conflict Resolution
• Three additional mandatory in manager/supervisor
jobs
 Team Leadership
 Conflict Management
 Developing Others
• Three to five technical competencies
5
FI-02 Job Competency Profile: Senior Finance
& Resource Management Analyst
 Behavioral Competencies
Adaptability
Analytical thinking
Client service orientation
Conflict resolution
Decisiveness
Effective interactive communication
Initiative
Teamwork and cooperation
Level
2
2
2
2
2
3
2
2
 Technical Competencies
CRA’s business & management systems
Financial management
Planning, organizing &/or monitoring results
Writing skills
3
2
3
2
6
FI-03 Job Competency Profile: Resource
Management Project Leader
 Behavioral Competencies
Adaptability
Analytical thinking
Client service orientation
Conflict resolution
Decisiveness
Effective interactive communication
Initiative
Teamwork and cooperation
Level
3
3
2
2
2
3
3
2
 Technical Competencies
CRA’s business & management systems
Financial management
Planning, organizing &/or monitoring results
Writing skills
3
3
3
2
7
Conclusion
 Competencies (both technical, behavioral) play a
key role in everybody’s job and in their career.
8