Application Pack
ICT Infrastructure Engineer
Salary (£20,849 - £22,212)
Closing Date: Friday 29th May 2015
Welcome from the Principal
Dear Prospective Candidate,
Thank you for taking an interest in this post at Shelley College. I hope the materials enclosed
in this pack give you a good sense of what makes the school a special place to work and
provides the information you need about the post. Please do not hesitate to contact us if
you need anything further (or would like to visit before writing your application).
Our belief in “Valuing People, Supporting Personal Best” means we are committed to
investing in our staff, to help them be happy at work, to provide the support they need to
achieve the highest standards they are capable of and to offer the training or guidance they
need to undertake their jobs effectively. For example, everybody is encouraged to use a
personal development plan, to set their own objectives and to take responsibility for their
own improvement priorities. We define effective leadership as “helping others to achieve
their best” and that is what your line manager will try to do for you.
We enjoy many advantages at Shelley College. As a National Support School and National
Teaching School, we are at the centre of a network that aims to provide the very best
professional and career development opportunities. We are also at the centre of an
emerging academy chain of secondary and primary schools that share our values and want
the very best for their students and staff. Whatever your role or whatever your career plans,
we can help you achieve them. Added to that, we possibly have the best rural location of
any secondary school in the country, close enough to the cities of Leeds, Manchester and
Sheffield for many of our staff to travel from these areas. Our staff are friendly and
supportive of each other and there is a strong sense of a committed team working together.
Our students, of course, are at the heart of what we do and it is essential, whatever position
you are applying for, that you relate well to children and young people. The students at
Shelley College are a pleasure to work with; they are keen to learn, talented and very wellbehaved, far from the negative views that can often be expressed in the press about
teenagers!
It is important to read the information provided carefully. We want you to be happy in the
role you are applying for and committed to performing the job to the best of your ability.
I very much hope you are encouraged to apply for the position and look forward to meeting
you soon.
Yours faithfully,
John McNally
Principal
Information about Shelley College
Shelley College is a 13-18 year mixed comprehensive academy having converted in 2011. Our
fundamental beliefs about education are summarized in our mission statement of “Valuing People,
Supporting Personal Best”. The first part of this statement illustrates our desire to help young
people be happy and confident at school and beyond. We think this in turn gives them the best
chance of being successful in achieving their goals and ambitions. The second part of our mission
statement recognises that we all have different strengths and can only try our best. This is not an
easy option; asking young people to always try their best in everything they do is very ambitious and
we do all we can to help everybody to reach their full potential.
Parents tell us that they value a school where their child feels happy, valued, known as an individual
and supported to do their best. We try our utmost to deliver these aims. We have a commitment to
achieving our guiding values, our four ‘C’s’:
Consideration
Communication
Collaboration
Celebration
- We treat everybody as we would wish to be treated
-We listen, explain and check understanding
-We help people work together effectively
-We build confidence by recognising contributions and efforts
These values underpin our behaviour policy, which we call “Commitment to Learn”, which places an
emphasis on rewarding all our students for trying their best or exceeding expectations. We
frequently celebrate students’ successes and we set great store by trying to work together with
parents, to achieve the best outcomes we can for their child.
This approach, together with a rich curriculum, has brought our students considerable success. They
perform very strongly in public examinations, compete at a very high standard in a wide variety of
sports, perform at the highest levels of dance, drama and music, contribute to a wide variety of
charitable causes and support numerous community causes. I do not subscribe to the negative
manner in which many young people are often portrayed because I see evidence of a superb
attitude, hard work and commitment on a daily basis. We are very proud of the young people who
attend our college.
Our sixth form is increasingly becoming the first choice destination for students from a number of
high schools as well as our own. We offer a distinctive choice; being a relatively small post-16
institution we can offer a level of personal attention that is difficult to match elsewhere. This
personal touch extends to teaching, where our small class sizes allow teachers to offer individual
guidance and to our pastoral support, which enables our staff to know each student well and help at
whatever level is needed. Again, this standard is reflected in our rapidly improving results, with the
most recent set placing us in the top 5% of all post-16 institutions nationally. Again, there are wealth
of curriculum options available and a warm, friendly and happy atmosphere balanced with a
determination to help everybody achieve their personal goals.
The same beliefs apply equally to our staff. We believe in investing in our staff, to help them become
the best they can be. We want our employees feel valued, happy in their work and keen to achieve
their personal best. Our staff are friendly, hard-working and a great team. If you are thinking of
joining us, I hope this encourages you to find out more and apply.
Awards can only ever tell part of the story about a school but we are proud of number of wholeschool achievements and our strong performance in statistical tables. We were delighted to be
recognized as ‘Outstanding’ by OFSTED and the Department for Education has awarded us ‘National
Teaching School’ and ‘National Support School’ status. We are equally proud of our other awards,
such Investors in People Gold and our PE Quality Mark.
JOB DESCRIPTION
Job Title:
ICT Infrastructure Engineer
Grade:
7 (£20,849 - £22,212)
Hours:
37 hours a week, all year round
Responsible to:
ICT Manager
Responsible for:
None
Job Purpose
Reporting to the ICT Manager in coordinating the use of and development of the academies
information and technology systems, including the provision of guidance and support for learning
activities for all students and staff across the Multi Academy Trust.
.
Responsibilites
•
•
•
Assist in the management of the ICT support function for all of SHARE Multi Academy Trust
sites.
Assist in ensuring that teaching and learning is fully supported by ICT at all times.
Assist in ensuring that ICT systems provide all support services with a network and
equipment that are in good repair and operating at maximum efficiency.
In addition, you will be required to fulfil any reasonable expectations of SHARE Multi Academy Trust.
ICT support
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Provision of first line diagnostic, root cause identification, and implementation of
appropriate resolutions or contingencies with specific focus on Micorosft server and desktop
technologies, VMWare, Telephony and Printing.
Working with third party service providers as appropriate while retaining responsibility for
ensuring all incident records are dealt with in line with agreed SLA’s.
Assisting ICT Manager with supplier relations to ensure good relationships, meeting of
agreed SLA’s and monitor supplier performance.
Working with ICT Manager in developing and agreeing with key stakeholders, requirements
for new projects, changes or enhancements to configured infrastructure and systems.
Work in partnership with other departments, as required, ensuring correct exchange of
knowledge and successful transition of developments into live environments.
Investigate issues, identify and implement solutions to re-ocurring problems.
Share knowledge of implementations, installation and configuration of systems, as well as
the administration and support of those systems across multiple locations as part of the
Multi Academy Trust.
To assist with the specifying, procuring, installing and support of network equipment,
servers, client hardware, peripherals whilst adhering to the ‘Best Value’ policy.
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Assist in providing first response support and resolutions for problems relating to
applications and hardware.
Provide basic maintenance and support for all computer equipment and networks, including
the connection and commission of new equipment, and security marking.
Carry out disc management on both file servers and workstations, restoring data as
necessary and operating specified back up procedures.
Maintain a level of technical awareness appropriate to the functions being supported.
To install, configure and upgrade application software/hardware and peripheral devices as
required.
To assist with the specifying, procuring and fitting of ICT security devices as required.
To evaluate new software and hardware and make recommendations to the ICT Manager.
To assist with the restoring and transferring of user data.
Operate an efficient system for the storage and distribution of hardware software discs and
associated documentation (including loans and bookings).
Maintain appropriate inventory and cataloguing systems for new, existing and obsolete
stock.
Organise the repair and/or replacement of ICT and/or audio-visual equipment including
liaison with the external suppliers.
Provide basic assistance to staff and students in use of computer equipment, software and
procedures (including ICT inset events).
Set up workstations in required locations ensuring that systems are switched on, ready for
use and operating correctly.
To deputise for the ICT Manager where appropriate.
Respect and maintain the confidential nature of information you may have contact with
during the performance of your role.
Health & Safety
•
•
To carry out routine Health and Safety checks on ICT and/or audio-visual equipment
reporting to the ICT Manager
Assist in monitoring and checking that health and safety legislation is adhered to
Standards of conduct
•
•
•
As part of your wider duties and responsibilities you are required to promote and
actively support the School’s responsibilities towards safeguarding
Carry out your duties with due regard to current and future School’s policies,
procedures and relevant legislation
The post holder’s duties must at all times be carried out in compliance with
the College's Equal Opportunities Policy and other policies designed to protect
employees or service users from harassment
In addition you will be requested to fulfil any reasonable expectations from the Principal.
I have read, understood and agree to comply with this job description
Employee Name(print clearly):……………………………………………………………….
Signature:………………………………………………………………………………………...
Date:……………………………………………………………………………………………….
POST TITLE: ICT Infrastructure Engineer
ATTRIBUTES
1.
RELEVANT
EXPERIENCE
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EDUCATION AND
TRAINING
ATTAINMENTS
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High level of numeracy & literacy
GCSE English and mathematics (grade A-C or equivalent)
HNC/HND in IT or equivalent
Microsoft MCSA/MCSE or willing to undertake
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GENERAL AND
SPECIAL
KNOWLEDGE

Experience with Microsoft Server 2003,2008r2,2012r2, including Active Directory, √
Group Policy Management, DNS, DHCP
√
Experience with Microsoft Exchange 2013
√
Experience with virtualisation using VMware and Hyper-V
Experience with backup technologies – VEEAM, backup Exec
Experience with Microsoft Deployment Toolkit, Windows, Deployment Server,
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3.
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Where
Identified
A,I
A,I
A,I
A,I
Experience of working in a service desk environment
Experience of working in an educational environment (secondary onwards)
Experience of troubleshooting technology used for learning
Technical knowledge of PC’s, servers, mobile devices and Microsoft desktop and
server applications
Experience of network voice and data structures, specifically HP network
infrastructure, switch configuration and VLANs
Experience using Sophos Enterprise Console to maintain the college security
infrastructure
Experience of HP wireless technologies and infrastructures
Experience in the implementation of new network infrastructure when needed
Experience of intranet administration
Experience of MIS systems (SIMs)
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2.
GRADE: 7
Essential Significant Desirable
RELEVANT CRITERIA
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4.
SKILLS AND
ABILITIES
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SCCM
Experience with NAS and SAN technologies (netApp, Huawei and Qnap)
Experience with/of databases and their use, particularly Microsoft SQL Server
HP Procurve and Wireless technologies
Understanding of web technologies, including HTML,CSS, Javascript, image
manipulation skills, and server software including IIS and Apache
Experience with anti-virus technologies – Sophos Enterprise Console
A sound knowledge of Microsoft Windows and Microsoft Office desktop
applications
Experience of conducting site surveys in preparation for new projects or hardware
implementations
Ability to work proactively and meet deadlines
Ability to work supportively and co-operatively with colleagues at all times
Commitment to a customer orientated approach and ability to provide a service to
staff and management
Commitment to the provision of a quality service
Able to work in an organised and methodical manner
Excellent verbal and written communication skills
An awareness of the importance of confidentiality
Evidence of continued personal development in IT and technical skills
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 Shares the Multi Academy Trust vision and values
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 Commitment to safeguarding of students
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 Supportive of the Multi Academy Trust commitment to equal opportunities
√
 Able to work flexibly within the working week and at evenings and weekends
√
 Willingness to undertake any training connected with the post
√
 Current driving licence and access to own transport
Please make sure that you demonstrate your ability to meet the requirements of the job by giving clear, concise examples of how you meet each
criterion on your application form. We recognise and welcome our responsibility to remove any barriers in our Recruitment and Selection process for
disabled people. We have tried to do this, but if you have a disability and identify any barriers in the job description or employee specification, please
tell us of these in your application. We are committed to making reasonable adjustments to the job wherever possible and it would help us to know
your needs in order to do this. Where criteria are to be identified through the "Selection Process", this may involve written exercises, group discussions,
presentations, interview etc.
Key: A = Application Form I = Interview Process R= Referees Q = Qualifications/Certificates
5.
ANY
ADDITIONAL
FACTORS
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Shelley College Application Form
School Support Staff Posts
Confidential
Information for Applicants:
Please complete this form in black ink or type in the spaces provided. If you need more space than is
provided, please continue on an additional sheet of paper. Please note that we cannot accept CVs.
Please return your completed form
to:
Ref. No.
(Office Use
Only)
HR Department
Shelley College
Huddersfield Road
Shelley
Huddersfield HD8 8NL
Or to recruitment@sharemat.org
Friday 29th May 2015
The deadline for receipt of
applications is:
Details of Post Applied For:
Name of School
Position Applied For
Job Reference Number (if any)
Please confirm the date you
would be able to start work, if
successful
Personal Details:
Title
First Names
Surname
Date of
Birth1
If you have previously been known
by another name, please specif
Address
1
The Governing Body complies with the Equality Act 2010 and does not discriminate against job applicants on
the grounds of age. Date of birth and other key dates are requested of applicants to meet the
recommendations of the DfE statutory guidance “Safeguarding Children and Safer Recruitment in Education”
(ref: DfES2006); these are used for identification purposes and to verify that a full education and employment
history has been provided.
Contact
Details
Please only include contact numbers or email addresses that you are happy for us to
use.
Daytime Contact
Number:
Evening Contact
Number:
Mobile (if different):
Email Address:
National Insurance Number
Do you currently have the right to work
in the UK?
YES
NO
If no, please specify your circumstances
below:
Education and Qualifications:
Please also include any relevant professional qualifications.
Name of Institution (e.g.
School, College or
University)
Dates Attended
From
(month/year)
To
(month/year)
Courses/Subjects Taken and
Examinations Results or Award
Professional Development:
Please give details of any courses undertaken which you have not detailed above and which you
consider to be relevant to this application.
Course Title
Course Provider
Dates Attended
From
(month/year)
To
(month/year)
Award (if any)
Membership of Professional Bodies:
Please give details of any relevant professional bodies to which you belong.
Name of professional body
Membership Status
Date Membership
Commenced
Employment History:
Please give details of all periods of employment you have undertaken. List the information in
reverse chronological order (i.e. with your current or most recent position first). Any gaps in your
employment and/or training and education history will be explored with you if you are called for
interview. Please use a continuation sheet if necessary.
Employer’s Name and
Address
Dates
Employed
(month/year)
Position Held
Salary and
Benefits
Reason for Leaving
Employer’s Name and
Address
Dates
Employed
(month/year)
Position Held
Salary and
Benefits
Reason for Leaving
Periods When Not Working:
Please give details below of any voluntary work you have not detailed above, or reasons for other
periods of time when you have not been employed since leaving secondary education.
Date From
(month/year)
Date To
(month/year)
Reason
Additional Information
If you are in receipt of a pension payable under the Teachers’ Pension Regulations following early
retirement, please indicate the grounds on which you were retired:
Interest of efficiency/redundancy/ill health (delete as appropriate)
Date of retirement: ……………………………………
Statement of Application:
You are invited to provide further information in support of your application. Please make full use of
this section and continue on additional sheets if necessary. Please refer to the person specification
for the post and also include:
 The reasons why you are applying for this post;
 The personal qualities and experience that you feel are relevant to your suitability for the
post;
 Key responsibilities and achievements in your present or most recent job which are relevant
to this application;
 Details of any relevant interests or activities.
Referees:
 References will only be sought for shortlisted candidates. It is our policy to obtain references
prior to interview. If you have concerns regarding this, please contact us.
 The first referee provided must be your present or most recent employer, unless you have not
been in employment before. If you are not currently working with children but have done so in
the past, your second referee must be that employer.
 Your referees must be able to answer questions concerning your employment history and
suitability for the post which includes any details of any investigations and/or disciplinary action
– this forms part of the requirements under “Safeguarding & Safer Recruitment in Education”.
 Please do not name relatives or people acting solely in their capacity as friends as referees.
 Other previous employers may also be approached for information, prior to interview, to
verify details on your application form, such as particular experience or qualifications.
Referee 1
Referee 2
Name
Name
Occupation
Occupation
Address
Address
Tel. Number
Tel. Number
Fax Number
Fax Number
Email Address
Email
Address
In what
capacity do
you know the
referee?
In what
capacity do
you know the
referee?
Reasonable Adjustments to the Shortlisting Process:
The School welcomes applications from disabled people. Please indicate in the box below if there is
anything that we need to do, or take into consideration, to ensure that the shortlisting process is fair
in relation to a disability.
Candidates who are invited for interview will be asked in the invitation letter if they require any
adjustments to be made to the interview or other selection activities.
Declarations:
The Rehabilitation of Offenders Act 1974 provides that certain criminal convictions become ‘spent’
after the passage of time, that is the law will treat them for most purposes as if they had never
happened and it is not necessary to disclose them on Application Forms. However, the
rehabilitation of Offenders Act 1974 (Exemptions) Order 1975 contains certain classes of
employment where a person can be asked to disclose spent convictions. The job for which you are
now applying falls within that order and you are therefore required to detail below previous
convictions, cautions, reprimands or warnings, whether or not they are spent.
For jobs that are subject to disclosure, please note that a criminal record will not necessarily bar you
from employment. This will depend on the nature of the position and the circumstances and
background of the offence.
If you fail to disclose that you have been convicted of criminal offence or received a caution,
reprimand or warning this may lead to dismissal or disciplinary action by the school. Any
information given will be treated in the strictest confidence and will be considered only in relation to
an application for jobs which the order applies.
Please give details of all offences of which you have ever been convicted. If you have none, please
write in the box below ‘no convictions, cautions or bind-over’s.
Date
Details of Convictions, Cautions or Bind-overs
Are there any matters pending?
Yes
Penalty
No
If Yes please give details.
Declaration of Relationships:
Please answer YES or NO
below:
Are you related to, or have a close personal relationship with, a member of staff
or governor of the appointing school?
If yes, please provide below his/her name and role, and state your relationship:
I declare that the information I have given on this form is correct. I understand that providing false
or misleading information is an offence which could result in my application being rejected, or, in the
event of employment being obtained, may result in disciplinary action being taken, up to and
including summary dismissal. It could also result in a referral to the police. I understand that my
application form will be retained on file for a period of six months (or transferred to my personnel
file in the event that my application is successful) and give my consent for the personal data supplied
to be used for the purposes of recruitment and selection.
Signature of
Applicant
Date
If you have submitted your application electronically, you will be asked to sign your application form
in the event that you are shortlisted and called for interview.
Thank you for your application. In the interest of public economy, only shortlisted applicants will
receive further notification. Retention of Application Forms: It is the School’s policy to retain all
application forms, including for unsuccessful applicants, for a period of six months, after which time
they are securely destroyed. If another suitable vacancy arises during that period which we think
might suit your skills and experience, we may contact you to make you aware of the vacancy. If you
do not wish us to use your application form in this way, please tick this box 
Equality Monitoring Form
Shelley College aims to select staff on merit, irrespective of race, sex, disability or age. In order to
monitor the effectiveness of the School’s Single Equality Policy and recruitment procedures, we ask
that all applicants complete this form and return it with their application. In accordance with the
Data Protection Act 1998, the information provided will only be used for the purposes of equality
monitoring and to inform improvements to our policies. The form will be separated from your
application upon receipt and will not be shared with the selection panel. Thank you.
Name:
Position applied
for:
Please tick whichever boxes apply. If you prefer not to provide certain information, please leave the
box blank.
Gender:
Age:
16-24
Female
Male
25-34
35-44
45-54
Disability: Do you consider yourself to have a disability?
55-64
Yes
65+
No
Ethnicity: Please tick one category below. The categories are based on the population census.
Asian, Asian British, Asian English,
Asian Scottish or Asian Welsh:
Bangladeshi
Indian
Pakistani
Any other Asian
background (specify if
you wish):
Black, Black British, Black English,
Black Scottish or Black Welsh:
African
Caribbean
Any other Black
background (specify if
you wish):
White:
British
English
Irish
Religion:
Buddhist
Christian
Hindu
Jewish
Chinese, Chinese British, Chinese English,
Chinese Scottish, Chinese Welsh or other
ethnic group:
Chinese
Any other ethnic background
(specify if you wish):
Mixed:
White and Asian
White and Black African
White and Black Caribbean
White and Chinese
Any other mixed background
(specify if you wish):
Scottish
Welsh
Any other White background (specify
if you wish):
Muslim
Sikh
No religion
Other (specify if you wish)
Ref No. (For official use only)