Darrel A.Velasco
Villa 58, Messaimeer, Abu Hamour Area, Qatar
Email:darrelaysel@yahoo.com
Mobile:66124585
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OBJECTIVES
I am looking for a position in your company where I can maximize my interpersonal skills, apply
knowledge and wisdom in communication, and interact with clients where in my customer relations
experience can be fully utilized to improve customer satisfaction and enhance the company brand
name.
SUMMARY
I am currently employed as a help desk/receptionist in Dar Al Salam Compound and my job roles as a
help desk/receptionist are to retrieves messages from voice mail and forwards to appropriate
personnel. Answers incoming telephone calls, determines purpose of calls, and forward calls to
appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when
appropriate personnel are unavailable. Answers questions about organization and provides callers with
address, directions, and other information. Welcomes on-site visitors, determines nature of business,
and announces visitors to appropriate personnel. Monitors visitor access and issues passes when
required. Updates appointment calendars. Receives, sorts, and routes mail; maintains and routes
publications. Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming
faxes. Operates multi-line telephone system to answer incoming calls; directs callers to appropriate
personnel by performing the following duties; completes a variety of administrative duties. Orders,
receives, and maintains office supplies. Creates and prints fax cover sheets, memos, correspondence,
reports, and other documents.
Performs other clerical duties such as filing, photocopying, and collating. I have an IELTS examination
conducted by the British Council in which I garnered an average score of 7. I have been working here in
Qatar for 1 year now as a receptionist/help desk.
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EDUCATIONAL BACKGROUND
Bachelor of Science in Nursing
Centro Escolar University, Manila, Philippines
Graduated: January 2008
Grade: College
Secondary Education
Bangui National High School(Banban Campus)
Graduated: April 2004
Awards: 2nd Honors
Elementary Education
Baruyen Elementary School
Graduated: March 2000
Awards: 1st Honors
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EMPLOYMENT HISTORY
May 1, 2012 – Present: Receptionist/ Concierge
Company: Coral Real Estate Group
Abu Hamour, Qatar
Job responsibilities- Retrieves messages from voice mail and forwards to appropriate personnel.
Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate
personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate
personnel are unavailable. Answers questions about organization and provides callers with address,
directions, and other information. Welcomes on-site visitors, determines nature of business, and
announces visitors to appropriate personnel. Monitors visitor access and issues passes when required.
Updates appointment calendars. Receives, sorts, and routes mail; maintains and routes publications.
Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes. Operates
multi-line telephone system to answer incoming calls; directs callers to appropriate personnel by
performing the following duties; completes a variety of administrative duties. Orders, receives, and
maintains office supplies. Creates and prints fax cover sheets, memos, correspondence, reports, and
other documents. Performs other clerical duties such as filing, photocopying, and collating
June- December 2012- Site Nurse
Company- BV Builders and Designs
Manila, Philippines
Job Responsibilities- to provide immediate health care response to workers when they need immediate
health care intervention, to gather data and inspect the site of work for hazardous or precipitating
factors that may cause harm to workers, to monitor regularly the health condition of each workers. And
to evaluate any health needs from each workers and in cases of severe health status, information relay
to triage nurse in the hospital is a vital role.
April 2009- October 2009- Nurse
Ilocos Training And Regional Medical Center, Philippines
Job Responsibilities
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Perform all nursing duties in accordance with the state Nursing Act specific to the state you are
working in, while adhering to all facility policies and procedures.
Monitor patient progress and identifies any changes in status, acting on those changes to insure
patient comfort and safety.
Assist physicians and all healthcare professionals caring for patient, always giving a complete
and thorough report on patient status at end of shift/assignment.
Perform routine nursing care to assigned patients, while utilizing age specific and universal
precaution practices at all times. Practice patient teaching/training for patients and families.
PROFESSIONAL SKILLS
Microsoft office – skilled
Researcher– skilled
Use of English Language – Fluent
QUALIFICATION/CERTIFICATION
-IELTS: Listening 8 Reading 7 Speaking 7 Writing 6.5
-Registered Nurse
PERSONAL INFORMATION
Birthday: January 23, 1987
Nationality: Filipino
Status: Single
REFERENCES:
Aysel Kdeiss
Compound Manager
Dar Al Salam Compound
Coral Real Estate Group
66400078
Froilan Ocampo
MEP Supervisor
Dar Al Salam Compound
Coral Real Estate Group
33575960
I hereby certify that the statement above are true and correct to the best of my knowledge.
DARREL A. VELASCO