Irina Antoci Vadul-lui-Voda 62/3 Chişinău, Moldova Phone: (cell); 069309536; Email: Irina_495@bk.ru EDUCATION Management University Bachelor Degree in Organizational Management Specialization in Finance Management Moscow, Russia Sep. 2007 – June 2012 College College degree Specialization Merceolog Balti, Moldova Sep. 1996 - July 1999 EXPERIENCE Среда партнеров Company Manager for network clients – Federal and Regional Network Moscow, Russia Feb. 2010 – Aug. 2014 Coordinated the sales process in the Company for all products and managed the sales team of 4 persons. Developed a business plan covering sales, revenue, and expense controls. Planned, directed, organized and controlled the sales managers and sales representatives to accomplish specific objectives. Participated in introducing and developing the new products on the Russian market. Created the price for the new products together with the marketing department. Created the commercial offer for our existing clients and for the new clients. Negotiated the contract condition including the price, quantity, deliverable etc. Developed and implemented new strategy for our clients to raise the sales. Made the sales analysis once in 3 months. Implemented national sales programs by developing field sales action plans. Decided according to the sales analysis to make the rotation of the products. Worked with the finance program 1C. Directed, coordinated, and reviewed activities in sales and recordkeeping, and in receiving and shipping operations. Established sales objectives by forecasting and developing annual sales target for regions and territories. Developed advertising campaigns for the Company. Solved all the issues that arose with the clients and my subordinates. Made sales reports, discount reports, competitors’ reports. Maintained national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. Cconsulted with department heads to plan advertising services and customer specifications. Met the sales targets of the organization through effective planning and budgeting. Maintained and improved the relationships with the clients. Reviewed operational records and reports to project sales and determined profitability. Maintained necessary data and records for future reference. Met the monthly sales targets. Grew the sales revenue for the Company. Торговый дом Ломоносовского фарфорового завода Sales Manager Implemented marketing strategies to raise the sales. Identified potential customers in the sale zone. Analyzed trends and results. Established, maintained and expanded our customer base. Projected expected sales volume and profit for existing and new products. Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Established and adjusted selling prices by monitoring costs, competition, and supply and demand. Contributed to team effort by accomplishing related results as needed. Managed all the clients’ debts. Collected customer feedback and made market research. Kept up to date with products and competitors. Спэйс Sales Manager Moscow, Russia June 2009 – Nov.2009 Moscow, Russia Nov. 2007 - May 2009 Monitored customer preferences to determine focus of sales efforts. Directed and coordinate activities involving sales. Prepared and negotiated the contracts with the clients. Determined price schedules and discount rates. Resolved customer complaints regarding sales and service. Advised dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. Carried out market research and surveys. Represented the company at trade association meetings to promote products. Directed clerical staff to keep records and correspondence. Developed strategy, tactics, sales plans and profit targets. Developed relationships with clients. Identified and reported on business opportunities in target markets. Represented the business at conferences, trade fairs and networking events. Maximized new business development opportunities. Мегаторг Moscow, Russia Sales Manager Mar. 2004 – Oct. 2007 Prepared sales action plans and strategies. Scheduled sales activity. Developed and maintained a customer database. Developed and maintained sales and promotional materials. Planned and conducted direct marketing activities. Made sales calls to new and existing clients. Developed and made presentations of company products and services to current and potential clients. Developed sales proposals for the clients. Prepared and presented sales contracts. Maintained sales activity records and prepared sales reports. Responded to sales inquiries and concerns by phone, electronically or in person Ensured customer service satisfaction and good client relationships followed up on sales activity. Performed quality checks on product and service delivery. Monitored and reported on sales activities and followed up for management. Participate in sales events. Monitored competitors, market conditions and product development. Мегаторг Logistic Manager Moscow, Russia Mar. 2004 – Oct. 2007 Scheduled deliveries. Negotiated with carriers. Managed all issues on maintenance and repairs. Recommend optimal transportation modes, routing and equipment. Developed business relationships with suppliers, customers and transportation companies. Negotiated contracts and often helped improve shipment speed and efficiency, while trying to reduce costs. Worked to understand the needs of customers and the best method of meeting those needs. Created procedures for logistics activities. Resolved problems concerning transportation, logistics systems and customer issues. Ensured carrier compliance with company policies or procedures for product transit or delivery. Directed inbound or outbound logistics operations, such as transportation and logistics quality management. Промтехстрой Seller Ordered the products for the store depending on the needs of production. Made sure the goods received correspond to the quality standards. Ensured the smooth movement of goods in the store. Ensured proper internal logistics stock store. Tracked the stock balance. Prepared the goods for sale, refund, write-offs. Controlled the quality of the incoming and stored goods. Prepared and participated in the inventory. Controlled over the terms and sale of goods. Kept primary documentation. ADDITIONAL EXPERIENCE: SKILLS: Language: Fluent in Romanian, Russian. Beginner in English. Computer: MS Office - Word, Outlook, PowerPoint, Excel. Proficient in the finance program – 1C. Key Competencies: excellent written and verbal communication skills organization and planning problem analysis and problem-solving information management team-leadership adaptability innovation judgment decision-making stress tolerance Moscow, Russia Jan. 2001 – Feb. 2003