MPCN – IWNEST 2015 SINTOK, MALAYSIA
2015 MPCN – IWNEST SINTOK
National Postgraduate Conference on Tourism, Public Administration and
Governance 2015 (NPCTPAG 2015)
Sintok, Malaysia
March 28, 2015
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Welcome to MPCN-IWNEST 2015
National Postgraduate Conference
Dear Professor, Dr and distinguished delegates,
Welcome to the MPCN - IWNEST 2015 Sintok, Malaysia. On behalf of International
Postgraduate Network (IPN.org) and IWNEST, I would like to thank all the Conference
Chair, Program Chairs and the Technical Committees. Their high competence and
professional advice enable us to prepare the high-quality program. For the participants, we
hope all of you have a great time at the conference and also in Sintok, Malaysia.
We believe that by this excellent conference, you can get more opportunity for further
communication with researchers and practitioners.
For this NPCTPAG2015 more than 50 submitted papers have been received and 30 papers
have been accepted and published finally.
In order to hold more professional and significant international conferences, your suggestions
are warmly welcomed. And we are looking forward to meet you again next time.
Best Regards,
Thank you.
Yours Sincerely,
Datin MZ Zainab
Director – Conference Management IPN.org
Chairman, MPCN – IWNEST 2015 Sintok
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Message from IWNEST President
On behalf of the IWNEST publications team, it is my privilege to welcome you to the MPCN
- IWNEST 2015 International Conference on Engineering Management. IWNEST is an
independent, non-political, non-governmental organization of distinguished scientists
dedicated to advancing science around the world. We aim to help scientists and researchers to
publish their findings in our scientific journals and to promote and help to organize
worldwide conferences. We believe that has no boundaries, regardless of the great distances
between countries and continents. Thus IWNEST welcomes contributions from researchers
from all concern irrespective to the race, colour, religion and nationality.
Best Regards
Prof. Dr. Abdel Rahman Mohammad Said Al Tawaha
Founder President
Honorary Advisor
MPCN – IWNEST 2015 Sintok
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
About International Postgraduate Network
(IPN.org)
The International Postgraduate Network (IPN.org) is a non-profit international association
dedicated to the promotion of international education and university cooperation in the field
of Business, Art, Social Science, Management , Education, Science, Technology,
Engineering and any other related field.
Through the organization of different international events, it brings together institutions,
bodies and organizations from different countries of the world for discussion and cooperation
IPN.org Mission is to promote and enhance the dialogue in education among the institutions
devoted to field mentioned above through:
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Promotion of best practice standards in the service of international education.
The facilitation of relevant forums, training and information exchange.
Creation and dissemination of knowledge; exert an influence in public policy.
Production of publications used as a database document for research works, projects
and innovation activities held on the international education field.
IPN.org believes that this is best achieved through international cooperation and promotes the
development of closer links among relevant institutions and individuals around the
world.IPN.org supports that such international cooperation can help countries learn from each
other and promotes the dissemination of scientific and engineering activities. IPN.org intends
to achieve the mentioned objectives and get an international visibility by the organization of
international conferences and by interacting with public and private organisms from all parts
of the world.
www.internationalpostgraduatenetwork.org
www.ipnconference.org
www.ipnmalaysia.org
www.mpcn.org
www.pgtsresources.com
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Announcement
All accepted papers will be published in:
All accepted NPCTPAG 2015 papers will be published in International Journal of
Administration and Governance (ISSN 2077-4486)
One best presenter will be selected from each session and will be awarded the
certificate during the certificate award.
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Keynote Speaker 1
Dr Suyatno
Universiti Utara Malaysia
BIOGRAPHY:
I am PhD on Political Science in particular on democracy study. I got RGPS USM for doing
research in Indonesia in 2009-2012. My expert areas are Political Economy, democracy and
globalisation. I got PhD in Political Science from Political Science Department, School of
Social Sciences, Universiti Sains Malaysia. My Master degree from Universitas Gadjah
Mada, Indonesia. Now I'm involving research with Swedish International Development
Agency (SIDA) about Migration in Indonesia-Malaysia and Sweden Comparation.
TITLE:
Rethinking Democracy, Governance and Quadruple Helix Model
Abstract : It is widely assumed that democracy is having philosophical values as basic
implementation by government toward society, in particular capturing relations between state and
society. Philosophical values of democracy are from the people, by the people and for the people.
Using System Theory of Easton democracy produces some institutions that describes of philosophical
values. Value of from the people produces representativeness and participation. Value of by the
people produces transparency, accountability and partnership. At meanwhile value of for the people
produces responsiveness. All result known is indicator of democracy implementation.
Managing relations between state and society is needed governance in order that democracy
can be implemented well. Democratic governance becomes pivotal issue toward building good
governance as main concern encouraging democratization process. This relation between democracy
and governance is very strong to enhance their quality each other. This paper would like to explain
how important put university institution, industry sector and society together face to face state. This
approach is called Quadruple Helix Model. As current development to capture democracy and
governance, Quadruple Helix is believed can support implementation democracy and governance very
well. Each institution, such as university, industry, society and state, has important role to increase
indicator of democracy implementation and finally can encourage implementation governance itself
through their equally interaction in Quadruple Helix Model. Finally this paper would like to show
how important linking democracy, governance and Quadruple Helix Model
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Keynote Speaker 2
Dr Abdul Shukor Shamsudin
Universiti Utara Malaysia
BIOGRAPHY:
Abdul Shukor Shamsudin (Dr.) is a Senior Lecturer at School of Business Management,
Universiti Utara Malaysia. He obtained his DBA from Universiti Utara Malaysia in 2012. He
has worked for 24 years as an administrator before joining the academic profession. His
current research interests are in the area of leadership, emotional intelligence, work ethic, and
organizational behavior. He actively participates as a presenter in various international and
national conferences, seminars, and workshops. Dr. Abdul Shukor’s research works have
appeared in various national and international refereed journals such as Jurnal Pengurusan
Awam, INTAN Management Journal, The Journal of Global Business Management,
International Journal of Business and Technopreneur, International Journal of Innovation,
Management and Technology, and The Journal of Human Resource and Adult Learning.
TITLE:
Leadership practices: New approaches to leadership style among middle administrators
at Malaysian public universities.
Abstract— The purpose of this article is to examine the level of leadership practices among
middle level administrator in Malaysian public universities. Using a quantitative cross
sectional survey approach, a total of 500 self-administered questionnaires were distributed by
surface mail to the selected respondents, regardless of their service schemes, throughout
Malaysia including Sabah and Sarawak. Stratified proportionate random sampling technique
was used in determining the sampling frame. While, the Kouzer and Posner Leadership
Practices Inventory (LPI) was used to measure leadership practices of the group. The final
response rate was 47.4% and data obtained was analyzed using the Statistical Package for
Social Sciences (SPSS) version 19 for windows. The findings suggested that the overall score
of leadership practices among middle level administrators were of high importance. Finally,
implications and some suggestions for future research were also discussed.
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
List of the Conference Committee
MPCN – IWNEST 2015 Sintok, Honorary Advisor
Prof. Dr. Abdel Rahman Mohammad Said Al-Tawaha (Ph.D McGill University)
Founder President of Islamic World Network for Environmental Science and Technology
Editor Chief of International Journal of Administration and Governance
Al Talal Bin Hussein University, Jordan
MPCN – IWNEST 2015 Sintok ,Chairman
Datin MZ Zainab
MPCN – IWNEST 2015 Sintok, Academic Committee
Conference Chair
Prof. Dr. Abdel Rahman Mohammad Said Al-Tawaha (Ph.D McGill University)
Technical Committee
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Dr. Pramod Kumar, India
Dr. Sarwoko Mangkoedihardjo, Indonesia
Dr. Bob Redden, Australia
Dr. Shyam Yadav, Afghanistan
Dr. Nawfal Yousif Jamil, Iraq
Dr. Theiaa Najam Abdulla, Iraq
Dr. Ammar Seddiq Mahmood, Iraq
Dr. Hiyam Abdel Ibraheem AlTaii, Iraq
Dr. Faten Noori Mula Abed, Iraq
Dr. R.K. Maiti, India
MPCN – IWNEST 2015 Sintok, Organising Committee
YKY
Wafiy
Shaiful
Rafie
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Instruction for Oral Presentation
Devices Provided by the Conference Organizer:
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Laptop (with MS-Office & Adobe Reader)
Projector & Screen
Laser Sticks
Materials Provided by the Presenters:
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PowerPoint or PDF files
Duration of each Presentation (Tentatively):
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Regular oral presentation: about12 minutes (including Q&A)
Keynote speech: about 40 minute (including Q&A)
Notice: Please keep your belongings (laptop and camera etc) with you!
During registration:
Original Receipt
Representative / Pass Card with lanyard
Printed Program
Lunch Coupon
Participation Certificate (collected from Session Chair after the session)
Conference Woven Bag
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
MPCN – IWNEST 2015 National Postgraduate Conference Sintok
Conference Program
Venue:TBA
0800-0830
Registration
0830 - 0840
28 March, 2015
0840- 0925
Opening Remarks
Plenary Speech 1
0925 - 1000
Plenary Speech 2
IPN Network
Dr. Suyatno
UUM
1000 - 1030
Dr. Abdul Shukor
Shamsudin
UUM
Group Photo and Coffee Break
Venue:TBA
1030 - 1300
Session 1
Venue : TBA
1030 - 1300
Session 2
Venue:Restaurant
1300 -1430
Lunch Buffet
Venue: TBA
1415 – 1630
Session 3
Venue : TBA
1415 – 1630
Session 4
Venue: TBA
1630 – 1700
Coffee Break
Venue : TBA
1700-1730
Best Presenter Awards Ceremony
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Session 1
Time: 1030 – 1300
Venue: TBA
Session Chair: Dr. Suyatno
No
1
Paper ID
003NPCTPAG-
Presenter
The Relationship between Restaurant Ambience and Customers’ Satisfaction in
Shah Alam Arabic Restaurants, Selangor
Muhamad Saufiyudin Omar , Hashim Fadzil Ariffin , Rozila Ahmad
2
004NPCTPAG
Politeknik Tuanku Syed Sirajuddin,
TOWARD A GREATER UNDERSTANDING OF HOW SERVICE QUALITY
DRIVES STUDENTS SATISFACTION IN HIGHER LEARNING INSTITUTIONS
Nur Khairina Muhamad Husin, Abd. Rahim Romle, PhD. Mohd Nazirul Ibrahim,
3
005NPCTPAG
Universiti Utara Malaysia
THE IMPACT OF ORGANIZATIONAL CULTURE ON JOB SATISFACTION
IN HIGHER EDUCATION INSTITUTION
Solehah Ismail, Abd. Rahim Romle, PhD , Noor Aznida Azmar
4
008NPCTPAG
Universiti Utara Malaysia,
EXPLORING BULLYING AT SCHOOL: NATURE AND IMPACT
Izwan Abdullah , Abd. Rahim Romle, PhD , Abiha Mohd Nasir
5
028NPCTPAG
Universiti Utara Malaysia,
The Roles Of Ecowas Parliament On Regional Integration Of The West African SubRegion
Sani Shehu
University Sultan Zainal Abidin, Malaysia
6
010NPCPTAG
Public Governance Vs Good Governance: Outlining The Concepts
Muhamad Suhaimi Mohd Yusof, Abd Rahim Romle, PhD , Khirul Azwan Mohd Kamal 3
7
030NPCTPAG
Universiti Utara Malaysia
Pilot Study on Participation in Outdoor Recreation Program Determine Perceived
Service Quality in Ecotourism Services among Tourists
Mohd Noorazlan , Azlizam Aziz, Siti Suriawati Isa
University Technology MARA (UiTM)
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Session 2
Time: 1030 - 1300
Venue: TBA
Session Chair: Dr. Abd Rahim Romle
No
1
Paper ID
012NPCTPAG
Presenter
Perceived Quality and loyalty towards PubHEIs of International Students in
Malaysia’s. Understanding the role of Emotional Attachment as a mediator
Dr. Abdul Rahim Othman, Mona Fairuz Ramli , Dr. Salniza Md Salleh
2
015NPCTPAG
University Utara Malaysia,
Edging On Leadership Styles And Team Performance
Nur Ain Yusof, Abd. Rahim Romle and Mohd Khirul Azwan Mohd Kamal
3
019NPCTPAG
Universiti Utara Malaysia.
International Education as Tourism Product: The Malaysia Experience
Ndanusa, Mohammed Manzuma-Ndaaba, Assoc Prof. Dr. Yoshifumi Harada,
Dr. HJ. Abd. Rahim Romle, Kareem Olanrewaju,
4
020NPCTPAG
Universiti Malaysia Perlis
The Practice and Challenges of e-Government in Nigeria in the 21st century
Yusuf Musa Yahaya, Hassan Abubakar Idris
5
021NPCTPAG
,Universiti Utara Malaysia,
INTRINSIC FACTORS OF JOB SATISFACTION AMONG LECTURERS OF
BAUCHI STATE UNIVERISTY GADAU, NIGERIA
Hassan, Abubakar Idris
Universiti Utara Malaysia,
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022NPCTPAG
Influence Of Leadership Caharacteristic Towards Succession Planning Program
Implementatioan In Malaysia’ Public Sector
ROHANA BINTI AHMAD, AHMAD MARTHADA BIN MOHAMAD, HALIMAH BINTI
ABDUL MANAF
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023NPCTPAG
Universiti Utara Malaysia, Sintok
Potential of Entotourism at Taman Negara Johor Endau Rompin
M. Shafiq Hamdin, Maryati Mohamed
Universiti Tun Hussein Onn Malaysia
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Session 3
Time: 1415 - 1630
Venue: TBA
Session Chair: Dr. Abdul Shukor Shamsudin
No
1
Paper ID
024NPCTPAG
Presenter
Exploring Service Quality And Customer Satisfaction At Library In Malaysia
University
Nur Hafidzoh Asyiqin Ahmad , Abd Rahim Romle, PhD2\ , Mohd Hafiz Mansor
2
025NPCTPAG
Universiti Utara Malaysia
Overarching Unified Theory Of Acceptance And Use Of Technology(Utaut) Model On
The Factors Effecting Behavioral Intention Towards E-Government Adoption In
Malaysia
Siti Sarah Azidin, Abd. Rahim Romle, Phd, Mohd Hafiz Mansor
3
026NPCTPAG
Universiti Utara Malaysia,
PROPOSING THE RELATIONSHIP BETWEEN TQM AND SERVICE QUALITY
IN PUBLIC UNIVERSITY: A FRAMEWORK
Nasarina Saberi, Abd. Rahim Romle, PhD , Siti Nur Illani Abd Hamid
4
027NPCTPAG
Universiti Utara Malaysia,
Twenty-First Century Challenges Facing Ecowas
Sani Shehu
5
009NPCTPAG
University Sultan Zainal Abidin, Malaysia
Toward A Unifying Framework For Budgetary Control And Accountability In The
Public Sector
Bilal Esmail Hama, Abd. Rahim Romle, PhD ,Namo Seerwan Ezza
6
014NPCTPAG
Universiti Utara Malaysia,
Good Governance and Organization Performance in Public Sector:
Framework.
A Proposed
Mohd Khirul Azwan Mohd Kamal, Abd. Rahim Romle, Muhammad Suhaimi Yusof.
Universiti Utara Malaysia.
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013NPCPTAG
Accountability and Challenges of Partnership in Good Governance: Delivering Public
Service
Muhammad Suhaimi Mohd Yusof , Abd Rahim Romle, PhD. Siti Sarah Azidin
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
University Utara Malaysia,
Session 4
Time: 1415 - 1630
Venue: TBA
Session Chair:Dr. Abd. Rahim Romle
No
1
Paper ID
029NPCTPAG
Presenter
Corporate Governance Mechanism and the Applicable Legal Regimes in Nigeria
Adejoh Edogbanya, Shedrack Ekpa, Hasnah Kamardin, Nuarrual Hilal bin Md Dahlan
2
011NPCPTAG
Universiti Utara Malaysia,
The Impact Of Employee Engagements Program In Reducing Absenteeism At
Workplace: A Case Of Government-Linked Company (Glc) In Malaysia
Sarimah Othman , Abd. Rahim Romle , and Abd. Manaf Mohamad Idris
3
031NPCTPAG
Universiti Utara Malaysia.
Composing Demographic Factors And Retirement Planning Behavior In The
Malaysian Public Service Sector.
Muhammad Syafiq Abdullah, Abd Rahim Romle, PhD , Mohd Khirul Azwan Mohd
Kamal
4
033NPCTPAG
Universiti Utara Malaysia,
Hypothetical Framework for Incorporating Land Administrative Paradigm to
Enhance Housing Affordability in Abuja
Ahmed Abdullahi Alhasan , Yakubu Aminu Dodo, Adama Ahmed Abdullahiand Ibrahim
Sipan
Federal Polytechnic PMB
5
006-NPC
TPAG
FRAMING A NEW MOVEMENT FOR TRAINING PROGRAM AND WORK
MOTIVATION IN THE PUBLIC SERVICE CONTEXT
Noor Aznida Azmar, Abd. Rahim Romle, PhD , Solehah Ismail
6
007NPCTPAG
Universiti Utara Malaysia,
THE EFFECT OF CUSTOMER ACCEPTANCE ON ISLAMIC BANKING
PRODUCTS AND SERVICES
Abiha Mohd Nasir , Abd. Rahim Romle, PhD , Nazli Shuib
Universiti Utara Malaysia,
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Conference Venue
EDC - UUM
Universiti Utara Malaysia
06010 Sintok, Kedah
Tel : 604-928 8888
Fax : 604-928 8825
Conference Secretariat Contact:
International Postgraduate Network (IPN.org)
37B Jalan Pelabur 23/B, Seksyen 23
40300 Shah Alam
Selangor Darul Ehsan
Malaysia
Phone No. : +6011-31555903 (call/sms/whatsapp)
Tel: +603-55486116/55455516
Fax no: +603-55480616
Programme website:
www.ipnconference.org
www.internationalpostgraduatenetwork.org
www.pgtsresources.com
www.mpcn.org
Contact Person: Mr Rafie Rais
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Note
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Note
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List of Abstract
No
1
Paper ID
003NPCTPAG
Presenter
The Relationship between Restaurant Ambience and Customers’ Satisfaction in
Shah Alam Arabic Restaurants, Selangor
Muhamad Saufiyudin Omar , Hashim Fadzil Ariffin , Rozila Ahmad
Politeknik Tuanku Syed Sirajuddin, Department of Tourism & Hospitality, Pauh Putra,
02600 Arau, Perlis Indra Kayangan, Malaysia.
Universiti Teknologi MARA, Faculty of Hotel & Tourism Management, Kampus Puncak
Alam, 42300 Bandar Puncak Alam, Selangor Darul Ehsan, Malaysia.
Universiti Utara Malaysia, School of Tourism, Hospitality and Environmental Management,
UUM College of Law, Government and International Studies, 06010 UUM Sintok, Kedah
Darul Aman, Malaysia.
2
004NPCTPAG
ABSTRACT- Restaurant ambience plays an important role in establishing a restaurant
image, and to attract customers to dine. Exterior and interior design that is eye-catching will
pull the customer to visit the restaurants. The purpose of this study is to examine the
relationship between restaurant ambience and customer satisfaction in the Arabic
restaurants. This study also seeks to determine which restaurant ambience elements highly
influence customer satisfaction. The elements of spatial layout, interior design, color and
music were measured. Quantitative data were collected from 411 respondents in Shah Alam,
Selangor. It was found that color is the elements that is significantly and mostly influence
customers’ satisfaction.
TOWARD A GREATER UNDERSTANDING OF HOW SERVICE QUALITY
DRIVES STUDENTS SATISFACTION IN HIGHER LEARNING INSTITUTIONS
Nur Khairina Muhamad Husin, Abd. Rahim Romle, PhD. Mohd Nazirul Ibrahim,
Nur Khairina Muhamad Husin, School of Government, Universiti Utara Malaysia, 06010
Sintok Kedah, Malaysia.
2 Abd. Rahim Romle, PhD., School of Government, Universiti Utara Malaysia, 06010 Sintok
Kedah, Malaysia.
3 Mohd Nazirul Ibrahim, School of Government, Universiti Utara Malaysia, 06010 Sintok
Kedah, Malaysia. .
3
005NPCTPAG
ABSTRACT- This study intends to investigate the relationships between service quality
and students satisfaction at Universiti Teknologi Mara (UiTM) Kedah, Malaysia. This study
emphasizes on the service quality (SERVQUAL) instrument involving five dimensions,
namely tangibles, reliability, responsiveness, assurance, and empathy that contributing to
students’ satisfaction. Hence, this study provides a knowledge to the student’s decision
before entered for enrolment in any university on future.
THE IMPACT OF ORGANIZATIONAL CULTURE ON JOB SATISFACTION
IN HIGHER EDUCATION INSTITUTION
Solehah Ismail, Abd. Rahim Romle, PhD , Noor Aznida Azmar
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
Solehah Ismail, College of Law, Government & International Studies, Universiti Utara
Malaysia, MALAYSIA
Abd. Rahim Romle, PhD., College of Law, Government & International Studies, Universiti
Utara Malaysia, MALAYSIA
Noor Aznida Azmar, College of Law, Government & International Studies, Universiti Utara
Malaysia, MALAYSIA
ABSTRACT - Job satisfaction is one of the important element in organization and it
becomes crucial in order to enhance the organizational performance. Furthermore, job
satisfaction helps to improve the service provided by the employees. Despite of this,
organizational culture becomes as main agenda and have an effect on the level of
4satisfaction among the employees. Besides, the impact of organizational culture practices
by organization is very important to emerge the level of satisfaction. In higher education
institution context, the management focused on the best service delivery practices to the
stakeholders like students and other parties. Hence, employees need to put a comprehensive
effort to provide best services and it also can be done successfully through the practice of
organization culture. Consequently, a positive organizational culture can bring a positive
element among employees and organization needs to ensure that their employees are
satisfied with their given job and the reward (or recognition).
4
006-NPC
TPAG
FRAMING A NEW MOVEMENT FOR TRAINING PROGRAM AND WORK
MOTIVATION IN THE PUBLIC SERVICE CONTEXT
Noor Aznida Azmar, Abd. Rahim Romle, PhD , Solehah Ismail
Noor Aznida Azmar, College of Law, Government & International Studies, Universiti Utara
Malaysia, MALAYSIA
Abd. Rahim Romle, PhD., College of Law, Government & International Studies, Universiti
Utara Malaysia, MALAYSIA
Solehah Ismail, College of Law, Government & International Studies, Universiti Utara
Malaysia, MALAYSIA
5
007NPCTPAG
ABSTRACT- Nowadays, every organization aims to achieve a better performance in term
of their efficiency and effectiveness so that they able to survive in this challenging
globalization era. The discussion of employees’ work motivation had non-stop developed
variety views and orientations form many people since it is closely related with the
performance and productivity of employees in an organization. Hence, every organization
eagerly focuses on developing work motivation among their employees. Previous studies
found that the work motivation is derived from a good training program that has been
implemented in an organization. Since the public complaints increased among the public
service servants recently, the public organizations totally need to put high priority to
organize good training program so that work motivation able to build among their
employees. Therefore, this study attempts to propose a study on the hypothesis development
of Personnel Development Training Program upon work motivation amongst public service
servants at Department of Education in Kedah State, Malaysia. The results of the study are
expected to guide the top management of that public sector organization in order to provide
more effective training program and better understanding on the concept of public service
servant work motivation
THE EFFECT OF CUSTOMER ACCEPTANCE ON ISLAMIC BANKING
PRODUCTS AND SERVICES
Abiha Mohd Nasir , Abd. Rahim Romle, PhD , Nazli Shuib
ABSTRACT- Every Islamic banking institutional organization facing lot of obstacles in
keeping them survive this challenging globalization world. Islamic banking system
development still depending on the conventional financial institution especially in
promoting the Islamic principle to the public’s knowledge. As for that, they put high priority
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008NPCTPAG
to achieve a better performance in term of their efficiency and effectiveness. In order to meet
this aim, organization should focuses on developing good marketing strategy to attract more
customers’ acceptance. Islamic banking in Malaysia needs to improve their development and
enhance the public’s acceptance especially convinced the non-Muslim customers towards
using Islamic principle in the financial institution. Therefore, this study attempts to propose
an investigation on the determinants of customer’s acceptance towards Islamic banking
products and services in order to ensure the sustainability of Islamic law in financial
institution in Malaysia. In this cross-sectional survey, a total of 86 respondents are selected
as sample size to become the respondents. In this study also tried to identify the relationship
between variables by using Pearson correlation as well as Descriptive statistic to analyze
demographics of the respondent. The results of the study are expected to guide the top
management of that Islamic banking institutional organization in order to provide better
understanding and good marketing strategy to attract more customers on the future and
increase their level of acceptance on Islamic banking products and services.
EXPLORING BULLYING AT SCHOOL: NATURE AND IMPACT
Izwan Abdullah , Abd. Rahim Romle, PhD , Abiha Mohd Nasir
7
009NPCTPAG
ABSTRACT - For the most part, studies of the consequences of bullying in schools have
concentrated upon health outcomes for children persistently bullied by their peers.
Conclusions have been influenced by how bullying has been conceptualized and assessed,
the specific health outcomes investigated, and the research method and data analysis
employed. Results from cross-sectional surveys suggest that being victimized by peers is
significantly related to comparatively low levels of psychological well-being and social
adjustment and to high levels of psychological distress and adverse physical health
symptoms. Retrospective reports and studies suggest that peer victimization may contribute
to later difficulties with health and well-being. Longitudinal studies provide stronger support
for the view that peer victimization is a significant causal factor in school children’s lowered
health and wellbeing and that the effects can be long-lasting. Further evidence from
longitudinal studies indicates that the tendency to bully others at school significantly
predicts subsequent antisocial and violent behaviour.
Toward A Unifying Framework For Budgetary Control And Accountability In The
Public Sector
Bilal Esmail Hama, Abd. Rahim Romle, PhD ,Namo Seerwan Ezza
Bilal Esmail Hama, School of Government, Universiti Utara Malaysia, 06010 Sintok
Kedah, Malaysia.
Abd. Rahim Romle, PhD., School of Government, Universiti Utara Malaysia, 06010 Sintok
Kedah, Malaysia.
Namo Seerwan Ezzat, School of Law, Universiti Utara Malaysia, 06010 Sintok Kedah,
Malaysia.
ABSTRACT- The system of budgetary control includes a variety of procedures, obligations
and instruments which lead to change the workplace and offer better services and goods.
The budgetary control process is compromised of budgeting, planning, controlling and
evaluating, which provides a formal basis for monitoring and controlling, towards the
achievement of the objectives specified in the budgeting and planning stages, thus providing
evaluating and makes auditing as a component part in the process which is necessary to be
able to make corrections to current operations and activities in order to meet the original
objectives and plans. Furthermore, accountability is an essential element of good
governance so the need for accountability and efficiency of service delivery in public
organizations, put’s public organizations at the fore front in establishment of control
systems. Hence it is necessary to explore the factors that determine and impact
accountability in the public sector. This paper presents the relationships between budgetary
control, planning, monitoring and controlling, auditing, and integrity with accountability in
the public sector. And their impact on accountability in the public sector is examined.
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010NPCPTAG
Public Governance Vs Good Governance: Outlining The Concepts
Muhamad Suhaimi Mohd Yusof, Abd Rahim Romle, PhD , Khirul Azwan Mohd Kamal 3
Muhamad Suhaimi Mohd Yusof School of Government, Universiti Utara Malaysia, 06010
Sintok Kedah, Malaysia.
Abd Rahim Romle, PhD School of Government, Universiti Utara Malaysia, 06010 Sintok
Kedah, Malaysia.
Khirul Azwan Mohd Kamal School of Government, Universiti Utara Malaysia, 06010 Sintok
Kedah, Malaysia
ABSTRACT- The transformation of public sector has been changed all over the world since
last quarter of twentieth century. The rapid changes in the public sector are due to the
globalizations demands and complexity in the fast-changing world. Thus, the changes had
led to the rise of the corporate governance in the public sector which had changed the future
of the public sector itself and growth as well. The changes in the public sector had
strengthened the core and functions of the public sector at the same time. Hence, the rise of
the corporate governance had response to the failure, incompetent, corruption and efficient
as well. This paper will examine the elements in the governance which focus on two points
in the corporate governance; public governance and good governance. The corporate
governance in the public sector can be seen in the elements of public governance and good
governance which had changed the perspectives of public management entirely.
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011NPCPTAG
The Impact Of Employee Engagements Program In Reducing Absenteeism At
Workplace: A Case Of Government-Linked Company (Glc) In Malaysia
Sarimah Othman , Abd. Rahim Romle , and Abd. Manaf Mohamad Idris
Sarimah Othman, Postgraduate Student, College of Law, Government & International
Studies, Universiti Utara Malaysia.
Abd. Rahim Romle, PhD, Senior Lecturer, College of Law, Government & International
Studies, Universiti Utara Malaysia.
Abd. Manaf Mohamad Idris, Postgraduate Student, College of Law, Government &
International Studies, Universiti Utara Malaysia.
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ABSTRACT- Employee engagements program plays important roles in the employer and
employees’ relationship. The effective engagement programs will contribute to increase the
attendance rates and reduce absenteeism in most organization. Furthermore, sense of
belonging can drive employees to perform their daily routine tasks in conducive
environment. In most cases, effective engagement programs will give indirect impact to the
organization performance.
Perceived Quality and loyalty towards PubHEIs of International Students in
Malaysia’s. Understanding the role of Emotional Attachment as a mediator
Dr. Abdul Rahim Othman, Mona Fairuz Ramli , Dr. Salniza Md Salleh
Centre Entreprenureship Development Intitutions, Universiti Utara Malaysia,06010 Sintok
Kedah (Font: Times New Roman 8pt Italic)
School of Business Management, College of Business, University Utara Malaysia, 06010
Sintok Kedah
Marketing Department, School of Business Management, College of Business, University
Utara Malaysia, 06010 Sintok Kedah
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ABSTRACT- To date, internationalization of higher education in Malaysia, especially in
Public university has been increasing interest among the researcher. However, research has
consistently shown that this previous study cynicism in factors that influence the formation
of decision making to choose place of study destination among international students. This
current study attempts to investigate factors stimuli international student select Malaysia as
their place of study destination. The purpose of this paper to provide a brief empirical
review of the role of emotional attachments a mediator between Perceived quality and
loyalty.
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013NPCPTAG
Accountability and Challenges of Partnership in Good Governance: Delivering Public
Service
Muhammad Suhaimi Mohd Yusof , Abd Rahim Romle, PhD. Siti Sarah Azidin
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ABSTRACT- This paper examines the rise of the Partnership Theory in good governance
which required collaboration between two or more organizations. The transformation of
partnership in governance has led them to have common goals and achievements in
delivering public service. However, delivering public service was not as simple as people
think due to the challenges in terms of time and energy constraints yet it restraints them
from being a part of good governance. Lack of understanding in cooperation and decision
making has brought “them” into the challenges created by the partnership itself. Hence, the
elements in the partnership should be justified in order to have a clear view on the
accountabilities and challenges in maintaining the trust on good governance. Thus, having a
better view in partnership roles is crucial in order to strengthen the understanding of the
theory in delivering a good public service in the future.
Good Governance and Organization Performance in Public Sector: A Proposed
Framework.
Mohd Khirul Azwan Mohd Kamal, Abd. Rahim Romle, Muhammad Suhaimi Yusof.
School of Government, College of Law, Government and International Studies (COLGIS),
Universiti Utara Malaysia.
ABSTRACT - The matter of governance has become an essential and a critical issue for the
public sector particularly in Malaysia. Most of government leaders have stressed and given
more focus on the issues of governance, which called for the public sector to work in a
system of check and balance. Further, the public service servant, including professional
management group and support group recommended to emulate a value system that stress
more on the subject of ethics, openness, accountability, transparency, and wholeness in the
public sector. This issue needs to be addressed accordingly as it gives bearing on the
operation of an establishment. This paper performs to propose a study of good governance
on the performance of the organization in the Malaysian public sector.
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Edging On Leadership Styles And Team Performance
Nur Ain Yusof, Abd. Rahim Romle and Mohd Khirul Azwan Mohd Kamal
Nur Ain Yusof, School of Business Management, College of Business, Universiti Utara
Malaysia.
Abd. Rahim Romle and Mohd Khirul Azwan Mohd Kamal, School of Government, College
of Law, Government and International Studies, Universiti Utara Malaysia.
ABSTRACT - Nowadays, organizations' predominantly team-based structures require
leaders “to move and motivate not only the great unwashed but also teams as a whole.
Regardless of their respective organization’s size or structure, most leaders strive to
maximize the performance of their subsidiaries in order to achieve organizational goals.
Leading teams yields several challenges, like aligning individual goals with a shared
mission, managing resources, indicating a positive mood of confidence and financial
backing, and coordinating data transfer and task completion. As with individual
performance, group performance is a vital determinant and frequently used indicator of
organizational outcome. Therefore, the team performance is among employees is central to
secure sustainability in an arrangement. To accomplish this purpose, the organization should
emphasis on the right leadership style practices. This paper completes to intend a study of
transformational leadership style on team performance in the Malaysian public
organizations.
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International Education as Tourism Product: The Malaysia Experience
Ndanusa, Mohammed Manzuma-Ndaaba, Assoc Prof. Dr. Yoshifumi Harada,
Dr. HJ. Abd. Rahim Romle, Kareem Olanrewaju,
Ndanusa, Mohammed Manzuma-Ndaaba, School of Business & Technoprenuership,
UniMAP
Assoc Prof. Dr. Yoshifumi Harada, School of Business and Technoprenuership, UniMAP
Dr. HJ. Abd. Rahim Romle, College of Law, Government and International Studies, UUM
Kareem Olanrewaju, School of Business and Technoprenuership, UniMAP
ABSTRACT- The effect of globalization is noticed on the volume of movement of people,
ideas, skills and professionalism across international boundaries in today’s knowledge
economy. For every international trip, a new knowledge is shared, gained or transferred.
However, international students that seek to explore this intellectual property are not usually
considered as tourist because of varying length of their study. But evidence abounds to show
the interrelationship between tourism and international education which made the two
inseparable but rather complimentary. The socio-economic benefits of this sector to the
budgetary health of the host country made Malaysia to open up higher education services to
foreign students in the mid-90s. In the 9th Malaysian plan (2006) 100,000 international
students was targeted to enroll in Malaysia higher education institutions by the 2010. A
significant milestone was achieved but not fully realized. The 10th Malaysia plan (2012)
have set yet another target of 200, 000 inbound international students for 2020. This paper
examined the impact of international students on the economy of Malaysia and the
potentiality of the sector if fully integrated into the country’s tourism concerns. The need for
synergy between Malaysia ministry of tourism and ministry of higher education is being can
versed for optimum economic benefits. This paper echoes the position of international
students as EDUTOURIST.
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020NPCTPAG
The Practice and Challenges of e-Government in Nigeria in the 21st century
Yusuf Musa Yahaya, Hassan Abubakar Idris
Kulliyyah of Islamic Revealed Knowledge and Human Sciences, International Islamic
University Malaysia,
College of Law, Government and International Studies, Universiti Utara Malaysia,
ABSTRACT- This paper investigates the state of the present condition of e-government
commitment in Nigeria. It also, examines the difficulties encountered in the implementation
process. Layne and Lee (2001) “Stages of growth theory” was adopted to explain the
position of Nigeria in the implementation and the challenges it faced on e-government. To
do this, this paper used secondary data as a source to collect different articles and report.
This paper finds that while e-government is present in Nigeria, it is still in its initial stage.
Not only have that, the environment lacked many prerequisites for the survival and
continued maintenance of e-governance due to many factors such as inadequate electricity,
technical expertise etcetera. It is therefore suggested that both the government and the
stakeholders should take it up as a challenge to find quick and lasting solutions to them.
There must also be political will and government should have its administrative staff
retrained in IT to properly manage the facilities and infrastructure necessary for egovernment.
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INTRINSIC FACTORS OF JOB SATISFACTION AMONG LECTURERS OF
BAUCHI STATE UNIVERISTY GADAU, NIGERIA
Hassan, Abubakar Idris
School of Government, College of Law, Government and International Studies, Universiti
Utara Malaysia, and Academic staff, Bauchi State University, Gadau-Nigeria
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022NPCTPAG
ABSTRACT- The study seeks to examine the relationship between intrinsic factors and job
satisfaction among the lecturers of Bauchi State University Gadau (BASUG), Nigeria. This
Study uses intrinsic factors as independent variables, whereas job satisfaction as a dependent
variable is based on the theoretical framework of ‘two factor theory’ of Fredrick Herzberg
(1959). The study employs close-ended questions adapted and adopted from the Minnesota
Satisfaction Questionnaire (MSQ) and interviews were also conducted to compliment the
result of the survey questions in measuring the relationship between intrinsic factors and job
satisfaction among 148 academic staff of BASUG that had participated in the study.
Accordingly, descriptive statistic was used in testing the data collected. The findings reveal
that there is a positive and significant relationship between intrinsic factors and job
satisfaction where, specifically, ‘responsibility’, ‘work itself’ are positively related to job
satisfaction and interview responses found that staff training and library needs to be
upgraded and improved in order to increase the level of job satisfaction of lecturers of
Bauchi State University Gadau, Nigeria..
Influence Of Leadership Caharacteristic Towards Succession Planning Program
Implementatioan In Malaysia’ Public Sector
ROHANA BINTI AHMAD, AHMAD MARTHADA BIN MOHAMAD, HALIMAH BINTI
ABDUL MANAF
School of Government, College of Law, Government and International Studies
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Universiti Utara Malaysia, Sintok
06010 Kedah.
ABSTRACT- Preparing the next great leader is more important now than ever for the
public sector. Therefor, the ability to structure human resources accurately and effectively
gets the main focus as this will highlight excellence in administration and leadership
organization. In an attempt to strengthen the planning and governance of human resource
career success, succession planning examines as that is extremely relevant to the
preparation for future leaders. In order to retain and sustain the organizational
competitiveness, organization need efficient and effective leaders to generate ideas, to
elevate spirits and motivation for continuity of the organization regardless of any challenges
ahead.. Due to this issue, this research intends to determine the leadership characteristic
style which is idealized influence, inspirational motivation, individualized influence and
intellectual stimulation from the subordinate perspective on implementation of succession
planning in Malaysia’ public sector. A sample of 394 respondents is taken from Malaysia’
Public sector. The analysis result of group of age showed that the F value (3, 393) = 4.901 is
statistically significant at 0.05 level (p=0.002). From multiple regression analysis, the result
revealed that idealized influence (ß=. 170, p<0.000) is the predictor of implementing career
development. . Keeping in view, the finding of this study provides some practical insight
into the need for public sector to re-visit the succession planning and leadership style as
these have significant bearing on followers perception. Therefore, every organization has to
develop the capacity to withstand sudden changes in senior top management by developing
a robust talent pipeline by matching skill available internally with higher level
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023NPCTPAG
Potential of Entotourism at Taman Negara Johor Endau Rompin
M. Shafiq Hamdin, Maryati Mohamed
Fakulti Sains, Teknologi dan Pembangunan Insan, Universiti Tun Hussein Onn Malaysia
(UTHM), Beg Berkunci 101, 86400 Parit Raja Batu Pahat Johor, Malaysia
ABSTRACT- This study shows that insect have potential as a tourism product at Taman
Negara Johor Endau Rompin (TNJER). This research also verified that entotourism can be
focuses on certain group; in this case was ant (Hymenoptera: Formicidae). Objective: First
objective was to identify the most common insect group that can be found in TNJER. The
other objective was to determine the ecological information which can catch tourists’
attention. Results: Ants became the easier group of insect can be found in the forest followed
by termites and flies. The survey had been done among 117 guests of TNJER. The result
shown that the respondents are interested to know about communication, defenses,
morphology and food foraging behavior of ant. Conclusion: Ants can be another good
tourism product to attract tourist attention to visit our National Park. Besides, it can be a
medium for environmental education.
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024NPCTPAG
Exploring Service Quality And Customer Satisfaction At Library In Malaysia
University
Nur Hafidzoh Asyiqin Ahmad , Abd Rahim Romle, PhD2\ , Mohd Hafiz Mansor
Nur Hafidzoh Asyiqin Ahmad, School of Government, Universiti Utara Malaysia, 06010
Sintok Kedah, Malaysia.
Abd. Rahim Romle, PhD, School of Government, Universiti Utara Malaysia, 06010 Sintok
Kedah, Malaysia
Mohd Hafiz Mansor, School of Government, Universiti Utara Malaysia, 06010 Sintok
Kedah, Malaysia.
ABSTRACT- Services are intangible and a service represents a process, consequently the
quality of a service is more difficult to perceive and its more complicated. In general, the
perceived quality is defined as the customer’s judgment on overall satisfaction. Customer
satisfaction is depending on the high quality services. The main objectives of this study was
to identify the level of service quality among customers at one library in Malaysia public
university and tried to examine the relationship between SERVQUAL and overall quality of
service offered. Besides, this study also tried to analyze the dominant factor that affected the
relationship between SERVQUAL and overall quality services.
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025NPCTPAG
Overarching Unified Theory Of Acceptance And Use Of Technology(Utaut) Model On
The Factors Effecting Behavioral Intention Towards E-Government Adoption In
Malaysia
Siti Sarah Azidin, Abd. Rahim Romle, Phd, Mohd Hafiz Mansor
Siti Sarah Azidin, College of Law, Government & International Studies, Universiti Utara
Malaysia, MALAYSIA
Abd. Rahim Romle, PhD., College of Law, Government & International Studies, Universiti
Utara Malaysia, MALAYSIA
Mohd Hafiz Mansor, College of Law, Government & International Studies, Universiti Utara
Malaysia, MALAYSIA
ABSTRACT - As one of the strategies to achieve Vision 2020, Multimedia Super Corridor
(MSC) had been introduced as an initiative to develop Malaysia towards the new
Information Age. The e-Government initiative was introduced in Malaysia by the former
Malaysian Prime Minister, Tun Dr Mahathir Mohamad on 24 February 2004. With this egovernment implementation, it will unquestionably benefit the citizens to access the various
government services conveniently at any place any time. However, relatively little known
about the adoption of e-government among citizens specifically at the sub urban area in
Malaysia. Thus, this research is intended to explore the key factors that influence the
intentional behavior to use e-government applications based on the Unified Theory of
Acceptance and Use of Technology (UTAUT) model.
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026NPCTPAG
PROPOSING THE RELATIONSHIP BETWEEN TQM AND SERVICE QUALITY
IN PUBLIC UNIVERSITY: A FRAMEWORK
Nasarina Saberi, Abd. Rahim Romle, PhD , Siti Nur Illani Abd Hamid
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Nasarina Saberi, College of Law, Government & International Studies, Universiti Utara
Malaysia, MALAYSIA
Abd. Rahim Romle, PhD., College of Law, Government & International Studies, Universiti
Utara Malaysia, MALAYSIA
Siti Nur Illani Abd Hamid,
College of Law, Government & International Studies,
Universiti Utara Malaysia, MALAYSIA
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027NPCTPAG
ABSTRACT- Service quality considered as one of indicator to measure customer
satisfaction in delivering of service. Hence, customer becomes an important actor due to
they were expected satisfied during receiving the service. Whilst, the practices of total
quality management (TQM) generally known through manufacturing industries rather than
education sector. Indeed, the practices of TQM should be giving more attention in order to
improve the quality standard in delivering the service. Hence, several dimensions of TQM
were selected in order seeking better service performance and serve better quality of service.
Thus, this article will proposed the relationship of TQM practices and service quality in
public university.
Twenty-First Century Challenges Facing Ecowas
Sani Shehu
University Sultan Zainal Abidin, Department of International Relations, Faculty of Law and
International Relations, Box.21300. Gongbadak campus, Kuala Terengganu.
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ABSTRACT- ECOWAS is a regional organization of fifteen West African countries,
created on May 28, 1975 to promote economic integration and cooperation among the
member states, the West African region is rich enough in terms of hydrological resources,
trans-boundaries rivers, lakes, water basins, oil and mineral resources, abundant human,
land, energy and river navigation for transport system etc., but still west Africa left behind in
terms of development and global competition due to some challenges that cripple and
undermine its regional integration and cooperation. The primary objective of this paper is to
discuss the challenges that hindered its development right from the time it was formed
almost half of the decade doing nothing in global competition. The main results are the
challenges that are discussed in the paper as the main critical issues, in conclusion, these
persistent challenges need to be addressed and redressed.
The Roles Of Ecowas Parliament On Regional Integration Of The West African SubRegion
SANI SHEHU
University Sultan Zainal Abidin, Department of International Relations, Faculty of Law and
International Relations, Box.21300. Gongbadak campus, Kuala Terengganu.
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029NPCTPAG
ABSTRACT- Parliaments are created globally to give vague legitimacy to good governance
under democratic system of government, and the representatives must be elected by the
people, so the ECOWAS parliament is entitled to have this legitimacy, where members must
be elected by adult people among the citizens of ECOWAS member states. The primary
objective of this paper is to discuss the roles that ECOWAS parliament plays for the
achievement of regional integration, economic development and cooperation in the subregion. The main results of this paper are: Regional integration, peace and security, good
governance and democracy and human development, these are primary roles of ECOWAS
Parliament for the purpose of regional integration of West African region. In conclusion,
Community Parliament is the most imperative among the ECOWAS institutions due to its
significant roles for being the backbone of achieving the ECOWAS objectives
Corporate Governance Mechanism and the Applicable Legal Regimes in Nigeria
Adejoh Edogbanya, Shedrack Ekpa, Hasnah Kamardin, Nuarrual Hilal bin Md Dahlan
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MPCN – IWNEST 2015 SINTOK, MALAYSIA
School of Accountancy, Universiti Utara Malaysia, adejoh17@yahoo.com
School of Law, Universiti Utara Malaysia ,ekpasheddy@rocketmail.com
School of Accountancy, Universiti Utara Malaysia, hasnahk@uum.edu.my
School of Law, Universiti Utara Malaysia, hilal@uum.edu.my
ABSTRACT - This paper examines the development of corporate governance (CG)
mechanism in Nigeria. The CG code was developed by the Securities and Exchange
Commission (SEC) and The Central Bank of Nigeria (CBN) to handle non-financial and
financial companies in Nigeria respectively. The new SEC code is to address certain
contemporary issues in financial reporting disclosure. The practical implications for board of
directors and other stake holders in the companies are discussed. It assesses corporate
governance within the context of the tripartite legal framework of the Companies and Allied
Matters Act, Investments and Securities Act and the Bank and Other Financial Institutions
Act. It finally concludes that good laws and policies without the requisite will to conform
will only remain sacred only in papers and thus amounts to an exercise in futility. This paper
is purely a theoretical review from published articles and corporate governance code and the
applicable regulatory legal regime in Nigeria.
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030NPCTPAG
Pilot Study on Participation in Outdoor Recreation Program Determine Perceived
Service Quality in Ecotourism Services among Tourists
Mohd Noorazlan, Azlizam Aziz , Siti Suriawati Isa
1 Faculty of Sports Science and Recreation, University Technology MARA (UiTM), 40450 Shah Alam, Selangor,
Malaysia.
2 Department of Recreation and Ecotourism,Faculty of Forestry, University Putra Malaysia, 43400, UPM Serdang,
Selangor, Malaysia.
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031NPCTPAG
Abstract - Background: Service quality has been an important topic in any business
particularly in recreation experience within ecotourism services due to its intangible
products. Outdoor recreation operators should look after their service quality because this
will contribute to the future growth and development of tourism industry in Malaysia.
Objective: To evaluate the effectiveness of ECOSERV model to determine perceived service
quality among tourist while participated in outdoor recreation program. Results: Findings for
overall alpha values were satisfactory as the alpha value is closer to the high reliability
value. The six dimensions identified in the questionnaire showed medium to high reliability
result, ranging from α=0.79 to α=0.94, which were consistent with the range of reliability in
the original ECOSERV reliability test by Khan (2003). Conclusion: This ECOSERV
instrument could be used and applicable as an assessment tool to evaluate the level of
service quality in outdoor recreation programs toward outdoor recreation operators. This
assessment would provide valuable information for service providers to upgrade the service
quality based on the six dimensions in ECOSERV that most concerned by customer,
participant or tourist.
Composing Demographic Factors And Retirement Planning Behavior In The
Malaysian Public Service Sector.
Muhammad Syafiq Abdullah, Abd Rahim Romle, PhD , Mohd Khirul Azwan Mohd
Kamal
1
Muhammad Syafiq Abdullah , School of International Studies, Universiti Utara Malaysia, 06010 Sintok, Kedah,
Malaysia.
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2
Abd Rahim Romle, PhD, School of Government, Universiti Utara Malaysia, 06010 Sintok, Kedah, Malaysia.
Mohd Khirul Azwan Mohd Kamal, School of Government, Universiti Utara Malaysia, 06010 Sintok, Kedah,
Malaysia.
3
Abstract - This paper scrutinize composing demographic factors and connection with
retirement planning behavior in the Malaysian public service sector. The demographic
factors measured by several factor consist of age group, education level and job position.
The retirement has been counted as a complex and long lasting of the psychosocial process.
Therefore, the generation nowadays is more willing to emphasize the setting up for retreat in
the face of economic, societal and demographic compared to the older generation.
Retirement planning behaviour varies among countries that produce different model of
employee behaviour. In addition to that, every government also has different policies
regarding retirement planning such as age gender and priority of retirement activities. In the
case of Malaysia, the compulsory retirement age for workers in the public sector is 60 years
old. However, an employee of the public sector may choose to retire early from the
compulsory retirement age.
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033NPCTPAG
Hypothetical Framework for Incorporating Land Administrative Paradigm to
Enhance Housing Affordability in Abuja
Ahmed Abdullahi Alhasan , Yakubu Aminu Dodo, Adama Ahmed Abdullahiand Ibrahim
Sipan
1
Deparetment of Estate management, Federal Polytechnic PMB 01 Nasarawa, Nigeria
Department of Architecture, Faculty of Built Environment, Universiti Teknologi Malaysia, Skudai 81310, JohorBahru, Malaysia.
3
Registry Deparetment, Federal Polytechnic Nasarawa, Nigeria.
4
Centre for Real Estate, Faculty of Geo-information & Real Estate, Universiti Teknologi Malaysia, Skudai 81310,
Johor-Bahru, Malaysia
2
Abstract - Background: Housing is a basic necessity to which we should all have access. It
is a fundamental product for every human being irrespective of financial standing. It is
obvious why the question on housing should be raised. It is also important to note that
housing stands as one of man’s greatest needs and is associated with numerous challenges.
Objective: To enhance housing Affordability in Abuja a critical literature review and
analysis of two existing model; Results shows how existing land administration system and
land administrative paradigm could be combined to enhance housing affordability which
incorporate four global drivers of change; Globalisation, Technology, Sustainable
development, and Micro-economic reform as a benchmark for the entire system Conclusion:
The frame work proposed can be used by policy makers and other allied professionals in the
built environment in Abuja to enhance housing affordability.
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