PROJECT REPORT (approximately 2000 words) Please attached and reference any photos, tables, figures to explain the story, etc) Date this report was supplied Project Title: 24 September 2012 Project Facilitator & Organisation Name: Aaron Magner Title: Director Organisation: UNSW Sustainability Installation of Public Place Recycling (PPR) infrastructure and recycling signage at the University of New South Wales (UNSW) Address: C/- Executive Director University Services Phone: 0418964806 Email: a.magner@unsw.edu.au Introduction and Aim: The key purpose is to encourage improved resource recovery by staff, (1-2 paragraphs) What students and visitors to meet UNSW waste minimisation strategy was the key purpose targets. The objective is to advance sustainable management of waste and goals of the project? within UNSW and meet community expectations ensuring the Start and finish date of university’s long-term environmental sustainability. project. Why was your organisation interested The project commenced in September 2010 when UNSW in doing this project with commissioned a physical waste audit to gain compositional waste data the PSF? of the main UNSW campus, this identified a large portion of recyclables in the general waste bins. In August 2011 UNSW developed tender documents for a waste services contractor who could effect waste diversion and resource recovery in line with UNSW objectives. A study was also undertaken to identify placement and implementation of a public place recycling system on the main UNSW campus. The education component and food waste trial is ongoing. The project was completed in January 2012 with implementation of the PPR system. During this time UNSW embarked on a concerted campaign to reduce waste at the University, particularly the amount of waste going to landfill, and to ensure that waste that is produced is managed responsibly. Some parts of the university community were very interested in public place recycling. The PSF was identified as an organisation that may be able to provide funding and resources to assist UNSW to deliver a PPR program. Key activities: what did you do? (Eg: number of & locations or sites, promotions, communication, strategy development and approvals) Until recently, UNSW had a waste contract which did not facilitate resource recovery and provided little data to inform decision‐making. Although recycling schemes to various degrees of effectiveness had been in place in the past and were working well for some waste streams such as paper and cardboard, the opportunity to go out to the market with a tender in 2011 provided an opportunity to dramatically improve the sustainability performance of waste management at the University. To inform planning processes, UNSW first engaged an independent waste consultant to undertake a waste audit. This provided a much better understanding of the composition of our waste and highlighted recycling opportunities. The tender process was conducted with a fairly open brief encouraging suppliers to identify the ways in which they could boost UNSW sustainability performance in a cost‐effective manner, and to specifically identify opportunities to provide innovative, valued‐added solutions. Tenderers were asked to provide options for waste streams including general waste, paper and cardboard, commingled recyclables, green waste, hard waste and food waste. Electronic waste (e‐waste) was initially included in the scope but later removed and dealt with under the IT contract. The successful tenderer was awarded the contract for various reasons, including the fact that they provided the services of a Materials Recovery Facility (MRF) for off‐site sorting of recyclables, avoiding the problems associated with contamination from public place recycling facilities and also simplifying UNSW waste operations. They also provided the University with a dedicated waste truck, which makes measurement of waste quantities generated by the University more accurate and provided a dedicated on‐site supervisor to help identify opportunities to further improve the system. The initiative included installation of public place recycling bins with support from the Packaging Stewardship Forum, and a concerted communications campaign to raise awareness. The PPR system was introduced at UNSW’s main campus in Kensington. 60 new 240 bin stations were introduced and approximately 100 smaller 60 litre fixed external litter bins were removed. Impact: Number of participants (students, passengers, etc) affected by the project Approximately 50,000 students from over 120 countries and over 5,000 staff. The main UNSW campus, which is where the public place recycling bins have been installed and back of house food waste programme has been trialled, is located on a 38-hectare site at Kensington in Sydney. Key Outcomes: Of the project. This should include total tonnes diverted for recycling to date (and over what time period), and projected tonnes over a 12 month period. (1 paragraph) A total of 964 tonnes of material has been recovered from commencement of the new waste services contract on 1 November 2011 to 30 June 2012. This waste would have been previously disposed to landfill and represents 74.8% of this waste stream. Of this 101 tonnes is mixed containers recovered for recycling or 10.4% of the total waste stream. The public place system compliments the new contract providing at home recycling practice in an away from home situation. The back of house food waste trial recovered 32.6% of the stream. Projected over a twelve month period to 31 October 2012 it is estimated that 1,446 tonnes of wastes will be recovered. This includes paper and cardboard, mixed containers, plastic film and food. See Attachment 1 – Waste and Recycling Resource Recovery Report for waste stream details. Communications: Who have project results been communicated to? How have they been The awareness program has targeted UNSW students, employees including academic and professional staff and UNSW stakeholders such as food outlets, other retail outlets and contractors, e.g. cleaning staff, grounds staff. communicated? What further communications are required and to whom? (1-2 paragraphs) Results have been communicated through various media. This includes conducting the Waste Not Want Not forum on 31 May 2012, postings on the sustainability page of the UNSW website, as updates on the news@unsw web page, as news item for Universe and ARC publications and through tours of our waste contractor’s MRF. Results are also discussed through integration into teaching and learning at the university as a case study in post graduate environmental management programs and solid waste management courses. We are currently exploring opportunities to integrate the program with undergraduate research projects. Further communications will be ongoing with staff students and stakeholders via UNSW media and the UNSW website as opportunities arise and results are updated. As identified in the Interim Waste Strategy, UNSW expects to produce a Final Draft Waste Strategy in late 2013. During this time UNSW will be working with stakeholders and UNSW community in the development the final Strategy. There will also be further opportunity for the UNSW community to review and comment on the Final Draft Waste Strategy in 2012/13. See Attachment 2 – Communications Plan / timetable and Attachment 4 Bin stickers and posters. Key Highlights: New partners, new strategies, new directions? Possibly other new projects or funding as a result of this project Possible new programmes are in waste education, monitoring and Ewaste recovery. To assess the effectiveness of our current waste education programmes we would like to conduct a physical waste audit for compositional data on the waste streams and a visual survey of correct bin usage. This will include development of a questionnaire to ascertain waste behaviors, awareness, and attitude of the UNSW community including other UNSW campuses with a view to rolling out the PPR and food waste programme. UNSW is also interested is assessing its suppliers in terms of their commitments to sustainability through waste avoidance, resource recovery and environmental accounting e.g. extended producer responsibility (EPR), closed loop and end of life management. This has potential to lead to partnerships with preferred suppliers based on supply chain environmental values. Key Issues: Issues – what would you do better next time around and how did you get over them this time The introduction of public place recycling at UNSW had the strong support of students and staff. The formation of a waste and recycling management committee with input from FM, Procurement, OHS, the legal office, UNSW Sustainability, student representatives and the use of waste consultants APrince ensured the new waste contracts were implemented to high professional standard. While there were administrative and communication challenges these were overcome with valuable relationships made and internal knowledge and capacity built through the process. The timing of the installation of new bins for the January-February was a good decision and would be replicated in the event of the need to roll out new bin infrastructure in the future. Community and organisational feedback/acceptance on project It appears that the UNSW community has responded favourably to the PPR programme with student, staff and vendors in the food trial, enthusiastic about the potential environmental gains that can be achieved through that system. Generally the community is passionate about sustainability and sees the connection to waste avoidance and recycling as part of environmental responsibility. The PPR bins have been designed and are configured to promote at home recycling practice through recognition of the domestic system in the public place. It is difficult to measure the community’s acceptance and the programme’s success without conducting a physical waste audit as described above. Actual costs: (total project value and organisation/PSF funding contribution) this can be financial costs as well as highlighting inkind time to achieve the project Funding of $35,000.00 has been expended for the PPR bins and posters and stickers provided by PSF. Funding payments are tied to milestones as per the PSF/UNSW MOU. Recommendations what can you share with others who might follow in your footsteps (4-6 paragraphs) We have had a positive experience in dealing with the PSF and would recommend to others who are perusing a similar objective in relation to packaging waste, recycling and waste minimisation programmes to contact the PSF for guidance and possible funding and educational resources. This is a small portion of the annual waste contract management cost, which is commercial in confidence. The University has a Sustainability Director, a Facilities Management General Services Manager, responsible for waste and cleaning services and dedicated waste/recycling collection and storage infrastructure. The student body and key staff have also contributed time to the rollout of the new program. All of which are essential parts of a successful resource recovery program. We recommend the use of specific and accurate data to inform decisions on any systems to be implemented with clearly defined targets and objectives. Communication with stakeholders is critical in the design, application and implementation process. Design must take into account realistic timeframes and fit within budgeted allocations. It is equally important to identify milestones, time frames and responsibilities in the early stages and as the project progress to in order monitor, plan and inform implementation processes. These milestones and timeframes should be communicated to stakeholders and interested community members as appropriately and effectively as possible to ensure outreach. Next Steps - the Future (1-2 paragraph) What is next? What learnings from this project will you use in the future? Expansion of recycling etc. (Include a timeline and how these will occur) Project Facilitator Comments and Sign Off: PSF Manager Comments and Sign Project implementation must be followed with ongoing monitoring to ensure system effectiveness in meeting identified objects and targets. Results must be recorded, analysed and communicated. Subject to funding and review of the PPR and food trial on the main campus the two programmes have potential to be rolled out to other major campuses such as the Western campus, College of Fine Arts and the Australia Defence Force Academy. This has potential to increase resource recovery at UNSW. It is intended UNSW follow up with a physical waste audit and survey to measure the effectiveness of the waste education and communication programmes and PPR. Off: Partners or colleagues you may like to acknowledge (name, title and how they assisted) Many staff and students contributed to the successful roll out of public place recycling at UNSW. Key among them were the Waste Management Committee Members Mark Clarke, Jenny Denman, Adam Jansen, Aaron Magner, Fiona Martin. From Facilities Management Bob Wilcox, Phil Grounds, Alexander James. Tender drafting and contract preparation managed by Antonella D’Arcy, the Procurement and Legal office. UNSW students were instrumental in demanding the university implement public place recycling with special mention to Aidan Runagall-McNaull, Roberta De Andrade, Charlotte Mills, Jess Ngo, Lucas Marshall, Osman Faruqi, Alex Surace and Wangari Muchiri. Communications and marketing advice was provided by Diala Barsoum and Kate Sutters from FM communications team and Fran Strachan and Denise Knight form Media and Communications. David Turnbull and the Web Development team. Bernard Johnston, Janelle Booth and Anne Prince from APrince waste consultant. Paul Doyle, Ian Quant and delivery drivers from Doyle Bros. Sabina Wills, Trish McGee and Rachel Sneddon from the Product Stewardship Forum, and last but not least Arifa Sarfras from UNSW Sustainability. Attachments 1. 2. 3. 4. Waste and Recycling Resource Recovery Report Communication plan PowerPoint presentation Bin stickers and posters Attachment 1 Waste and Recycling Resource Recovery Report Tonnage of recovered waste (Nov 2011 - Jun 2012) 50.0 Nov 11 Dec 11 Jan 12 Feb 12 Mar 12 Apr 12 May 12 Jun 12 45.0 40.0 Tonnes 35.0 30.0 25.0 20.0 15.0 10.0 5.0 0.0 Tonnes Tonnes Tonnes Tonnes Tonnes Tonnes Tonnes Tonnes Paper & Cardboard 29.8 19.7 18.8 26.0 41.8 37.3 44.3 38.0 Mixed Containers 14.4 10.2 8.4 10.6 15.0 12.2 15.1 14.8 Plastic Film 5.2 3.6 3.2 5.2 7.0 6.3 10.2 9.6 Food & Organics 37.3 26.3 27.9 39.0 49.3 44.8 48.6 40.8 Landfill 38.5 22.4 17.5 30.4 42.8 28.6 31.6 31.1 Total 125.2 82.2 75.8 111.2 155.9 129.2 149.8 134.3 Attachment 2 – Communication plan Communications Plan Waste reduction and recycling Objective To promote UNSW’s new waste and recycling arrangement. In particular to promote the: - Introduction of public place recycling - Introduction back of house food waste - Arrangement for the recycling of other waste streams - UNSW’s environmental sustainability and enhance the image of the UNSW brand. Audiences The key audience to whom this communications campaign will address are: - UNSW students: especially active and engaged student leaders and those interested in environmental sustainability. UNSW employees: academic, professional staff UNSW stakeholders: such as cleaning contractors and visitors More specifically UNSW constituencies within these groups can be further categorised as follows: - UNSW Students: o Arc o Student publications o Tharunka o Environmentally active and aware students: Enviro Collective, IES students o Yellow Shirts o All students - UNSW Employees o Executive o Faculty General Managers o Academic Staff o Professional and administrative staff - UNSW Stakeholders o Retail outlets The Café’s Food Outlets Other retail outlets o Contractors Cleaning staff Grounds staff o Prospective Students and parents o Media o Donors o Environment Community Communication details and timetable The objectives of the communications campaign are to be accomplished by the dates and by the people listed as responsible for completing the tasks set out below: Task Details Date Responsibility UNSW O-Week stall Develop key messages UNSW home page banner Social Media: Facebook and Twitter UNSW databases Media story UNSW news MyUNSW Public launch (media event?) Public Forum Signage on UNSW truck and Doyle truck Update and relaunch website UNSW sustainability stall Diala to prepare first draft. Targeted to students, staff, community and media Marketing/Media and Communications Regular mentions and partial article replication on the UNSW corporate Facebook and Twitter sites and UNSW Sustainability www.facebook.com/SustainUNSW Staff: AdminNet, TechNet Students: Lowdown Press Release replicate stories on home page and provide link to subscription Article in News@UNSW My Announcements 19 Feb March AM AM, Diala Feb/March Feb/March AM, Dane Laura Todd/ Aaron Feb/March AM Invite a speaker John Dee? Veena Sahajwalla or another high profile academic. Student and staff focus public forum UNSW recycling signage on Doyle truck and UNSW paper and cardboard recycling truck. <www.recycling.unsw.edu.au> March/April Student engagement Student Clubs and Societies ARC Yellow Shirts and student members Powerpoints Stickers on the bins Tours of Doyle Bros Silverwater facility for students Draft prepared for public forum Provided by PSF Doyles tour ideas: Signage at the factory for each of the piles – eg Plastic, Paper, metal Put a yellow top bins behind them which the cleaner’s then take. Food Waste Stream Update current fact sheet. Jonathon Straus to be provided briefing notes on recycling on campus to pass on to tours Stickers on the bins Reporting requirements as a condition of $40K funding Collection Point Procedure Communications Industry update (FM) Library lawn Café Fact Sheets Campus Tours Container Recycling Poster Product Stewardship Forum reporting E-waste Posters - Meeting with cleaners YouTube Clip - in student areas. To brief on new arrangements Waste Facility in bin shed, depots and compounds Fran, Judy March March April February Fran, Judy Elisabeth Crawford, Diala PSF, Central Web Unit and Media Office JD, FM, AM et. al. AP, BJ, AM Feb/March AM, Central Web Unit Media Office Aiden, Arc, Brad Hannagan, AM, BJ March 2012 AM, Media, AP. Done AM March Mark Clarke Sem 1 March 2012 Aaron Diala Complete Feb/March AM, Help Industries AM IT, FM, AM, HP Diala Bob, Dorothy FM Review: Monthly review. Follow up Waste audit. Method for measuring results. Evaluation. Aaron Magner UNSW Sustainability Attachment 3 – Presentation – where your waste goes See: UNSW - How we manage waste and recycling on Slideshare at: http://www.slideshare.net/AaronMagner/unsw-how-we-manage-waste-and-recycling Attachment 3 – Bin stickers and posters UNSW WASTE & RECYCLING SIGNAGE Examples of poster and corflute signs used for two bin system (not participating in food waste trial) and three bin system (participating food waste trial) back of house and bin collection point Two bin system Location: Back of house and bin bays (bin collection points) Type: Art work is for both posters and corflute signs Quantity: two bin system = 38* three bin system = 12 Three bin system Rationale: UNSW advice is that the food waste trial will be incremental and not all food outlets are included. Food outlets require signage that shows what can go into each bin for each system, i.e. the two bin garbage and recycling system for those food outlets not participating in the food waste trial and the three bin system, i.e. food waste, garbage and container recycling for those vendors participating in the food waste trial. The posters were placed back of house to educate vendors of what is accepted in each system. The corflute signs are in the bin bays so cleaners who collect waste from campus in trolleys and deposit it know what material to place in which bin. Consideration: need to consider how many bin bays will house food waste bins; modus operandi of cleaners under new new dual bin public place recycling system if cleaners will still collect waste by bag liner and trolley and then deposit into relative bin. UNSW FOOD WASTE SIGNAGE 1. Food waste poster 2. Food waste bin sticker Location: Back of house and on individual food waste bins Type: Art work is for both poster (1) and bin sticker (2) for food waste bin. Quantity: poster = 50 bin sticker = 50 Rationale: These posters and stickers can be used as vendors join the food waste trial. The individual food waste posters will serve as a back up when the three bin system posters are used up. Alternatively three bin system posters can be re-printed from the art work. The posters will go in back of house to educate vendors of what is accepted in each system as they join the trial. The bin stickers are for the food waste bins to distinguish them from garbage and recycling bins which will also have bin stickers being organised by UNSW and provided by PSF. Consideration: need to consider if UNSW want to print individual food waste posters or order three bin system posters as vendors join food waste trial. UNSW BIN ENCLOSURE SIGNAGE Public place garbage and container recycling bin & shroud stickers Garbage - aperture sticker and sticker for shroud from PSF Recycling - aperture sticker and sticker for shroud from PSF UNSW has organised the supply and delivery of stickers for public place garbage and recycling bins and bin shrouds for the dual bin recycling stations from PSF. Location: all public place bin stations - stickers for individual waste designated (garbage and container recycling) 240 litre MGBs and stickers for front and rear of of bin shrouds for public place dual bin stations (garbage and container recycling). Type: Both stickers organised by UNSW from PSF Quantity: bin sticker = 60 organised by UNSW with PSF shroud sticker s = 60 organised by UNSW with PSF Rationale: Product Stewardship Forum (PSF) has granted funds for the introduction of the proposed public place recycling system. As part of this UNSW has organised with the PSF stickers for both the individual garbage and recycling bins (MGBs) and the stickers that will be used on the bin shrouds. UNSW will arrange the bin stickers to be plaaced on the bins and shrouds by UNSW staff.