BUS 270, Sections A and B, Fall 2013: BUSINESS IN THE INTERNATIONAL CONTEXT Andreas Udbye, Ph.D. Cand. Visiting Assistant Professor audbye@pugetsound.edu UPS Office: 253-879-3157 Home office: 253-564-2822 Cell and text: 253-732-5858 Class meeting times and location: Sec. A: Mondays, Wednesdays and Fridays 10:00 – 10:50 am Sec. B: Mondays, Wednesdays and Fridays 11:00 – 11:50 am McIntyre 303 Professor office location and hours: McIntyre 111A, Mondays and Wednesdays 3:30 – 4:30 pm, Fridays, noon – 1:00 pm, or by appointment Course Description from the Bulletin: As companies and non-profit organizations continue to explore the promise of global markets and the challenges of operating internationally, it has become essential for students in business and related fields to have a basic understanding of the international environment and its impact on organizational activities. The overall purpose of this course is to develop students' awareness and understanding of the complex international context of which international organizations are principal actors. In order to gain a multidisciplinary perspective, the course incorporates concepts from economics, history, politics, sociology, geography, and organizational theory. Particular emphasis is placed on understanding emerging and developing economies, assessing ethical and social responsibilities of organizations in the global context, and cross-cultural understanding. Finally, the course introduces students to key business concepts related to strategic planning, internationalization strategies, supply chain management, marketing, entrepreneurship, and human resource management. Additional Description: World trade in goods and services now represents a huge share of most nations’ gross domestic product. In Washington State, for example, it is said that one third of jobs are connected with international commerce, such as exporting, importing and service activities. Because of the strength of the Boeing Company, this state also has the highest exports per capita of any state in the nation. The Puget Sound area, with its favorable location, is a major transit point for cargoes moving in and out. It is expected that major corporations based in this state, such as 1 Microsoft, Amazon, Starbucks and Costco, will increase their global presence and provide exciting employment opportunities for thousands of college graduates. This course will help prepare students for careers in the growing international arena, whether you end up working for a large corporation or an entrepreneurial start-up. Course Objectives: Develop an understanding for why global commerce is so crucial for a healthy national and world economy Examine the complex and interconnected nature of the global business environment Recognize and analyze current global patterns, trends and opportunities, from an entrepreneurial perspective Become familiar with functional and technical issues that specifically pertain to international trade Gain basic skills in international business, industry and country-specific marketing research Appreciate the many opportunities and risks inherent in global trade and investments Instill a level of confidence that buying and selling internationally are viable options Teaching Methods: Becoming an effective international manager and trader involve a variety of skills and talents, and this course will use a mixture of teaching methods to emphasize this: readings, lectures, case analyses, written exams, guest presentations, and team activities. The course is not highly quantitative, although your instructor will stress throughout the course the importance of clarity and accuracy in how you communicate. In international business, the “devil’s in the details”, you might say. We will explore many of the dilemmas and contradictions encountered in doing business abroad, and much time will be spent in discussions and brainstorming about these issues. We will explore marketing and strategic methods that succeeded, while also look at unsuccessful efforts as learning opportunities. The assigned textbook is a great resource, and the instructor will supplement with examples from his own career and experience. The “Travels of a T-Shirt” book is entertaining and thought provoking. As in most courses, it is crucial to stay up on the readings so as to be prepared to participate in the class discussions and dialogue. Deadlines must be observed. 25% of the grade in the course will be based on a team project and presentation. 2 Required texts (available at the bookstore): Tamer Cavusgil, Gary Knight, John Riesenberger: “International Business: The New Realities”, 2nd edition, Prentice Hall, 2011. ISBN 978-0-1360-9098-4. $95 at the UPS Bookstore (which is a good deal, as the newly released 3rd edition costs more than $200) Pietra Rivoli: “The Travels of a T-Shirt in the Global Economy: An Economist Examines the Markets, Power, and Politics of World Trade”, 2nd edition, Wiley, 2009. ISBN 978-0-4702-87163. $18.95. Assessment: Individual grading Team grading Midterm and final exams @ 20% each Country analysis; 10% for the write-up and 2.5% for the oral presentation 40% Product Analysis; 10% for the write-up and 2.5% for the oral presentation 12.5% Participation and attendance 10% Project: Export or import business plan. 20% for the write-up and 5% for the presentation 25% + Extra credit for attending event and writing a summary 12.5% 100% 3% More details on the assessment items: Exams: The exams will be in-class, closed book. They consist of some multiple choice questions, but mostly short essay. The final is not comprehensive, although the material absorbed from the entire course will help in providing good answers on the essay questions. The midterm will be held on October 18, and the final during finals’ week (date and time yet TBD) Country Analysis: You get to choose one country to export to or set up a business in. The challenge will be to perform research and present a thorough and concise analysis of your chosen country. More information on this in early September. Half the students in class get to make oral presentations, followed by questions and discussion of the countries. 3 Product Analysis: You get to choose one product or service (this can include anything from basic commodities to advanced technological products) and you will write a report on its global trade patterns. This includes marketing and supply chains aspects of the global flow. More information on this in September. The other half of the students who did not present the country analysis will get to present their product plans, followed by questions and discussion. Participation and Attendance: Attendance is mandatory, and I will do roll. Active and constructive participation will make the class a lot more interesting and rewarding. Team Project: Teams of three students (one or two teams may have four students) will work on and present an international business plan. You get to choose a product and a market for either importing or exporting a good or service. The challenge is to produce a condensed and succinct business plan for how to get started with your new line of business. More information on this in early October. Extra credit: Up to 3% can be attained by attending one international trade event in the area and completing a one-page summary report of it. For example, the World Trade Center Tacoma has several speaker events during the fall semester. Some are free; some cost a few dollars. See the last page of this syllabus for suggested upcoming events. Hint: After you have read each textbook chapter, take a look at the “Test Your Comprehension” and “Apply Your Understanding” questions and spend a few minutes reflecting on them. This will help you retain the most important material and prepare you for the exams. Grading Scale Grade Percentage Points A AB+ B BC+ C CD+ D DF 92-100% 90-91 88-89 82-87 80-81 78-79 72-77 70-71 68-69 62-67 60-61 Under 60% 920-1000 900-919 880-899 820-879 800-819 780-799 720-779 700-719 680-699 620-679 600-619 under 600 4 Academic Integrity and Honesty Please carefully read the University policy on academic honesty in The Logger. The following is a quote from The Logger: “The University of Puget Sound is a community of faculty, students, and staff engaged in the exchange of ideas contributing to intellectual growth and development. Essential to the mission of the academic community is a shared commitment to scholarly values, intellectual integrity, and respect for the ideas and work of others. At Puget Sound, we share an assumption of academic integrity at all levels. Violations of academic integrity are a serious matter because they threaten the atmosphere of trust, fairness, and respect essential to learning and the dissemination of knowledge.” Academic dishonesty (cheating, plagiarism, etc.) will be taken seriously and pursued in accordance with University policies and procedures. An interactive online tutorial on Academic Integrity@ Puget Sound is also available on the Collins Library webpage. You are required to take that tutorial as a homework assignment. Accommodations for Students with Disabilities If you have a physical, psychological, medical or learning disability that may impact your course work and where you need reasonable accommodation, please notify the professor. You may also contact Disability Services at 105 Howarth (Ph. 879-3395) for assistance. All information and documentation are confidential. Classroom Emergency Response Guidance Please review university emergency preparedness and response procedures posted at www.pugetsound.edu/emergency/. There is a link on the university home page. Familiarize yourself with hall exit doors and the designated gathering area for your class and laboratory buildings. If building evacuation becomes necessary (e.g. earthquake), meet your instructor at the designated gathering area so she/he can account for your presence. Then wait for further instructions. Do not return to the building or classroom until advised by a university emergency response representative. If confronted by an act of violence, be prepared to make quick decisions to protect your safety. Flee the area by running away from the source of danger if you can safely do so. If this is not possible, shelter in place by securing classroom or lab doors and windows, closing blinds, and turning off room lights. Stay low, away from doors and windows, and as close to the interior hallway walls as possible. Wait for further instructions. 5 Session by Session Schedule and Assignments (the Articles and Discussion Questions are listed below): SUBJECT TO MINOR CHANGES Week Sess. 1 2 3 4 5 Date Topics and Activities Read or do before class 1 Sept. 4 Introductions and walk-through of the syllabus and expectations. Read this syllabus. Peruse the preface in Cavusgil. Read the preface and prologue in Rivoli. 2 Sept. 6 The importance of trade for the U.S. and Washington State. Discussion question #1. Read: Cavusgil: Chapter 1 3 Sept. 9 Globalization’s opportunities and perils. Discussion question #2. Read: Cavusgil: Chapter 2 4 Sept. 11 Who are the actors in international business? Remembering 9-11-2001. Read: Cavusgil: Chapter 3 5 Sept. 13 Discussion of America’s strongest export sectors & the Rivoli chapters Read: Rivoli: Chapters 1 and 2 6 Sept. 16 Trade and culture, including good etiquette and protocol. Read: Cavusgil: Chapter 4 7 Sept. 18 Business ethics and corporate responsibility. Read: Cavusgil: Chapter 5 8 Sept. 20 Clarification of the Country Analysis project; assignment of presenters. Discussion question #3 Read: Article A (Foreign Corrupt Practices Act) 9 Sept. 23 Discussion of product safety in global trade, incl. standards and consumer protection. Discussion of subsidies. Read: Rivoli: Chapters 3 and 4 10 Sept. 25 International trade theory, summarized. Competitive advantage. Read: Cavusgil: Chapter 6 11 Sept. 27 Dealing with other political systems 12 Sept. 30 What’s happening in China? 6 Read: Cavusgil: Chapter 7 Read: Rivoli: Chapters 5 and 6 6 7 8 9 13 Oct. 2 What’s happening in the BRIC’s? Read: Rivoli: Chapters 7 and 8 14 Oct. 4 What’s happening in other emerging markets? Discussion question #4 Read: Article B (Emerging Markets) 15 Oct. 7 What can the government do for you? Read: Cavusgil: Chapter 8 16 Oct. 9 Foreign Trade Agreements (FTA’s) Read: Cavusgil: Chapter 9 17 Oct. 11 Market segmentation Read: Cavusgil: Chapter 10 18 Oct. 14 COUNTRY ANALYSIS DUE Student presentations of country analyses. Read: Rivoli: Chapters 9 and 10 19 Oct. 16 Student presentations of country analyses. Recap of material for midterm. Read: Article C (Free Trade Agreements) 20 Oct. 18 MIDTERM EXAM (covers material from the class discussions, the first 10 chapters in each book, and articles A, B and C) Prepare for exam. 21 Oct. 23 Review of midterm exam. Discussion question #5 Read: Rivoli: Chapters 11 and 12 22 Oct. 25 Clarification of the Product Analysis project; assignment of presenters. Read: Rivoli: Chapter 13 23 Oct. 28 Discussion of protectionism and trade policy. The complete supply chain. Read: Rivoli: Chapters 14 and 15 24 Oct. 30 Talk about the team project and assign teams. Discussion question #6 Read: Article D (Cavusgil article on destructive regeneration) 25 Nov. 1 Financial and monetary matters Read: Cavusgil: Chapter 11 7 10 26 Nov. 4 Global Market Opportunity Assessment: Be systematic about it. Read: Cavusgil: Chapter 13 27 Nov. 6 The Five P’s of Marketing: 1) The product Read: Cavusgil: Chapter 18 28 Nov. 8 2) The Price (payments, terms, hedging) Read: Cavusgil: Chapter 15 29 Nov. 11 3) The Placement (distribution approaches). a. Where to source it. Read: Cavusgil: Chapter 17 30 Nov. 13 31 Nov. 15 4) The Promotion: How to sell it Read: Cavusgil: Chapter 14 32 Nov. 18 5) The People: How to organize and manage for success Read: Cavusgil: Chapter 19 33 Nov. 20 Best practices in organizational structures Read: Cavusgil: Chapter 12 34 Nov. 22 Guest presenter TBN Read: Article E (on IFRS adoption) 13 35 Nov. 25 What about the numbers? Discussion of question #7 Course evaluations Read: Cavusgil: Chapter 20 14 36 Dec. 2 PRODUCT ANALYSES DUE Student presentations of product analyses. Finish preparing the product analysis reports. 37 Dec. 4 Student presentations of product analyses. Read: Article F (U.S. Chamber speech: The State of World Trade) 38 Dec. 6 Guest presenter: Mr. Anthony Hemstad, President of the World Trade Center Tacoma Read: Article G (ILO’s World of Work) 39 Dec. 9 3 teams present their business plans. Prepare presentation and work on written report. 11 12 15 b. Who to deal with 8 Read: Cavusgil: Chapter 16 40 Dec. 11 3 teams present their business plans. Prepare presentation and work on written report. 41 Dec. 13 2 teams present their business plans. Recap of material for final exam. Prepare presentation and work on written report. Dec. 18 TEAM PROJECT WRITTEN BUSINESS PLANS DUE (no class) Finalize and submit written report. Dec. 18 FINAL EXAM (Section A: 8:00 – 10:00, Section B: 12:00 – 2:00 pm, both in McIntyre 303) Covers material from the class discussions, the last 10 chapters in Cavusgil, last 5 chapters in Rivoli and articles D, E, F and G) Prepare for final exam. 16 Articles: While you read them, take good notes and be ready to discuss these articles in class. Article A: First two chapters (pages 2 -35) of “A Resource Guide to the Foreign Corrupt Practices Act”: http://www.sec.gov/spotlight/fcpa/fcpa-resource-guide.pdf Article B: First 35 pages of “The Emerging Markets Century”: http://books.google.com/books?hl=en&lr=&id=GLj5hj7xN54C&oi=fnd&pg=PA1& dq=Exporting+to+Emerging+markets&ots=d7eX9390ay&sig=5GyW2HUorULXyIy UBpbpXM3EmoA#v=onepage&q=Exporting%20to%20Emerging%20markets&f=f alse (some pages are missing), and “BEYOND THE BRICS: A LOOK AT THE NEXT 11”: http://www.goldmansachs.com/our-thinking/archive/archive-pdfs/bricsbook/brics-chap-13.pdf Article C: Professor Udbye’s article on Free Trade Agreements (in Moodle) Article D: “Reflections on international marketing: destructive regeneration and multinational firms” by S. Tamer Cavusgil & Erin Cavusgil: http://content.ebscohost.com/pdf27_28/pdf/2012/JAK/01Mar12/71672986.pdf ?T=P&P=AN&K=71672986&S=R&D=bth&EbscoContent=dGJyMNLr40SeprE40dvu OLCmr0uep7FSsqa4SrOWxWXS&ContentCustomer=dGJyMPGusUqzqbZPuePfgey x44Dt6fIA 9 Article E: “Does Mandatory IFRS Adoption Improve the Information Environment?” by Horton, Serafeim & Serafeim: http://web.ebscohost.com/ehost/pdfviewer/pdfviewer?sid=678cf4e6-020545ce-82a8-18c91f361033%40sessionmgr4&vid=8&hid=14 Article F: “The State of World Trade 2013: The Outlook for American Jobs, Economic Growth, and Global Leadership”, U.S. Chamber of Commerce: http://www.uschamber.com/press/speeches/2013/state-world-trade-2013outlook-american-jobs Article G: “World of Work”, the magazine of the International Labour Organization: http://www.ilo.org/wcmsp5/groups/public/---dgreports/--dcomm/documents/publication/wcms_216068.pdf (read all the stories) Discussion Questions: #1: Take a look at every piece of clothing in your wardrobe and let us know if you have any American made items at all. If so, bring them to class to show. #2: Globalization: What is it, and is it good or bad? #3: Who is guilty when a factory collapses in Bangla Desh? The factory owner or you and I as buyers of these products? #4: How comfortable do you feel with the “race to the bottom”? Is product price everything for you? #5: What are externalities? #6: Do you need to travel to be effective in international business? #7: Should American firms follow foreign accounting standards? 10 Suggested events you can attend for the extra 3% credit (must submit one page summary): September: October: November: 12th (Thur.), 8:30 – 11:30 am Import Procedures and Documentation, World Trade Center Tacoma (www.wtcta.org) 24th (Tue.), 8:00 – 9:30 am Opportunities with Vietnam, Trade Development Alliance of Greater Seattle, (http://seattletradealliance.com) 8th (Tue.), 4:00 – 7:00 pm Classroom on the World, World Affairs Council Tacoma (www.wactacoma.com) 10th (Thur.), 8:30 – 11:30 am Import Security and Compliance, World Trade Center Tacoma (www.wtcta.org) 10th (Thur.), 5:30 – 8:00 pm Consular Association Reception, World Affairs Council Tacoma (www.wactacoma.com) 25th (Fri.), 11:30 am – 1:30 pm Trade is Transportation: Future of Bulk Exports luncheon. World Trade Center Tacoma (www.wtcta.org) 12th (Tue.), 4:00 – 7:00 pm Classroom on the World (on Brazil), World Affairs Council Tacoma (www.wactacoma.com) 22nd (Fri.), 11:30 am – 1:30 pm Economic and Trade Outlook luncheon World Trade Center Tacoma (www.wtcta.org) Most, if not all, of these events offer discounted student pricing. 11