POSITION DESCRIPTION
POSITION TITLE:
Activities and Events Coordinator
DIVISION / DEPARTMENT:
Student Services
CLASSIFICATION LEVEL:
TAFE PACCT Level 5
MODE OF EMPLOYMENT:
Full time ongoing
*LOCATION:
555 La Trobe St, Melbourne
Date:
May 2015
*Note that the incumbent may be required to operate from any work sites of the Institute
GENERAL INFORMATION ABOUT THE INSTITUTE
William Angliss Institute is the State government endorsed Specialist Centre for Hospitality,
Tourism and Culinary Arts and is recognised as Australia’s leading provider of training for these
key industry sectors. The Institute aims to provide excellent vocational education and training
services for industry, students and government in Victoria, Australia and globally.
Programs offered by William Angliss Institute range from one-day courses and weekend industry
training, through to apprenticeships, nationally recognised certificates and two-year full-time
advanced diploma programs. The accreditation of two specialist degree programs including a
Bachelor of Tourism and Hospitality Management and a Bachelor of Culinary Management,
extends the Institute’s portfolio to provide higher level business and management education. Close
links with industry and continuing innovation in the delivery of services ensure the relevance of
programs to today’s workplace.
GENERAL INFORMATION ABOUT THE DEPARTMENT
The Student Services Division incorporates the Student Records and Enrolment department,
Learning and Information Services department and a range of support services including,
Foundation and Alumni, Careers and Employment, Counseling and Disability Support, Outbound
Mobility and Student Activities.
The Student Services Division aims to provide excellent customer service and enhance the
student experience at all touch points of the student lifecycle from application and enrolment
through to graduation and alumni.
PRIMARY PURPOSE & OBJECTIVES OF THE POSITION
Coordinate a range of student engagement activities, including Orientation programs,
entertainment activities, social events, cultural activities, team building, community activities and
sports programs for Institute students.
Develop programs, events and communications designed to increase alumni (student, graduate
and industry) engagement across the WAI global community.
Prepare marketing materials and publish key student related activities and events.
Work as a team to increase satisfaction and engagement of current students and industry
stakeholders in activities and events.
Activities and Events Coordinator
REPORTING RELATIONSHIPS
The Activities and Events Coordinator reports to the Careers and Engagement Advisor who
reports directly to the Associate Director Student Services.
There are no positions reporting to this role.
Associate Director
Student Services
Careers and Engagement
Advisor
Activities and Events Coordinator
Administrator – Alumni and
Employment Services
KEY DUTIES
In consultation with the Careers and Engagement Advisor:
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Develop the delivery of on campus student engagement activities and events.
Work with teaching departments to coordinate the delivery of an engaging Orientation
program.
Coordinate relevant student communications, documents and publications, including the
use of key online platforms across the Institute.
Develop the delivery of the alumni program and services including events locally, nationally
and internationally to increase alumni connections to the Institute.
Prepare the annual Student Activities and Alumni operational plan and budget.
Disseminate communications (print and electronic) related to Student on campus events,
Alumni and Foundation activities.
Work collaboratively across the organisation to ensure collection and maintenance of
accurate data to promote Alumni engagement with the WAI global community.
Administer all scholarship activities through the Foundation.
Engage new and established alumni networks to increase careers support for current
students through mentoring and other engagement activities.
Develop strategies to enable current students to engage with Alumni activities.
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Maintain and continuously develop professional knowledge and skills by keeping up to date
with new developments relevant to the role.
Develop processes to improve the quality and accuracy of data.
Evaluate Alumni and Foundation activities to ensure they maintain WAI’s position as an
industry leader in the fields of Foods, Tourism, Hospitality and Events.
Work with Student Services staff to achieve shared organisational goals.
Notes:
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The incumbent can expect to be allocated duties not specifically mentioned in this document
but within the capacity, qualifications and experience normally expected from persons
occupying positions at this classification level.
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Specific performance objectives will be negotiated as part of the Institute’s regular
performance review process.
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The incumbent will be required to comply with the Institute and Public Sector Code of Conduct,
Occupational Health and Safety Policy and Procedures, Diversity, Access and Equity Policy
and all other relevant legislation, policy, procedures or practices.
In accordance with the William Angliss Institute of TAFE PACCT Staff Enterprise
Agreement 2011 (PACCT EBA), the following descriptions apply for PACCT LEVEL 5
positions:
EDUCATION, TRAINING AND EXPERIENCE
Education, Training and Experience means the type and duration of training which the duties of
the classification level typically require for effective performance. Training is the knowledge
through formal education, on the job instruction or exposure to procedures.
Relevant Degree and relevant experience; or lesser formal qualifications with substantial
experience and specialist expertise or broad knowledge in technical and administrative fields; or a
suitable combination of relevant qualifications and experience.
A broad knowledge of the various aspects of a specialist discipline or area of work, or a sound
knowledge of specific aspects of a specialist discipline.
TASK LEVEL
Task Level means the type, complexity and responsibility of the tasks typically performed by staff
within each proposed classification level
Work independently within overall Institute policies and guidelines.
May supervise, as well as set priorities and monitor work flows within a work area of other skilled
employees.
Provide specialist interpretation, advice and decisions based upon established operational
practices, professional standards, policies and procedures.
Able to design, develop and trial procedures, equipment and systems.
Apply analytical skills.
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JUDGEMENT AND PROBLEM SOLVING
Judgement is the ability to make sound decisions, recognising the consequences of decisions
taken or actions performed, and Problem Solving is the process of defining or selecting the
appropriate course of action where alternative courses of action are available.
Perform work assignments guided by policy, precedent, professional standards and/or technical
expertise.
Often, complex or technical problems need to be solved with some creativity or originality by
selecting the particular method for solution from a range of available alternatives and by using
knowledge acquired through relevant experience.
Contribute to the development, redefinition and interpretation of policy within the immediate work
group.
Take responsibility for outcomes of the work group. Undertake planning involving resource use
and develop proposals for resource allocation.
SUPERVISION AND INDEPENDENCE
Supervision and Independence means both the way in which positions are supervised, managed
or held accountable, and the degree of independence which applies in supervising or managing
other staff or contractors. Independence is also the extent to which a staff member can work
independently without supervision or direction.
Guidance and supervision to the employee will be at a general level. The employee may have
supervisory and line management responsibility for a work area.
The employee may work independently on specific projects or on complex technical tasks.
ORGANISATIONAL RELATIONSHIP AND IMPACT
Organisational Relationship and Impact means the level of knowledge and awareness of the
organisation, its structure and functions that would be expected in the performance of the duties of
the position, and the purposes to which that organisational knowledge and awareness may be put.
Detailed knowledge of the area of work and broad knowledge of other associated areas.
Regular liaison with other areas of the Institute to impact upon decision making/service provision
process.
Contribute to the development of policy.
INTERPERSONAL SKILLS
Interpersonal Skills means the level of communication skills both verbal and written and the scope
of the circumstances where the staff member is expected to use these skills.
Ability to gain co-operation and assistance from other employees including those supervised
where appropriate, clients and members of the public to achieve the identified objectives.
Within the field of expertise, provide input to influence the decisions within the work area and their
impact on other functions / areas.
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Capable of liaising, on an individual and team basis, with employees at all levels of the Institute
and with counterparts in other organisations to discuss specialist matters and with other
employees to resolve intra-organisational problems.
KEY SELECTION CRITERIA
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Relevant tertiary qualification in marketing, business, events or a related discipline with
demonstrated experience in a similar field.
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High level organisation and proven project management skills, including the ability to prioritise
workloads and the capacity to develop and run events.
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High level interpersonal, verbal and written communication skills.
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High level proficiency in the use of the Microsoft Office Suite and an ability to use CRM
database systems.
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Ability to work autonomously with considerable independence.
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Demonstrated behaviours that align with the William Angliss Institute Values.
SPECIAL CONDITIONS
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A Working with Children Check is required prior to commencement
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Period of work outside normal hours may be required.
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STRATEGIC PLANNING
William Angliss Institute will be a leader in food tourism and hospitality education, training and
industry services in 2020.
William Angliss Institute plans to grow in a manageable and profitable manner.
William Angliss Institute plans to use a differentiation strategy, based on our specialist expertise,
broad range of courses, the quality of our facilities, our connection to the industry community and
our corporate experience base.
On aspiration:
Staff see William Angliss Institute as an industry specialist and a leader in education nationally and
internationally.
On culture:
Staff seek an engaging environment to work or study specifically a culture which:
 Models mutual respect, nurturing, listening, empowering and feeling valued,
 Encourages and recognises innovation, being proactive and keeping abreast of industry trends
and pedagogy,
 Builds teamwork through collaboration and consultation across operational activities.
STRATEGIC THEMES
William Angliss Institute has established a 10 year vision of its strategic priorities. In looking to
2020 the seven strategic priorities are:
 Enhanced program flexibility
 Broadening our scope, integration and specialisations
 Developing and expanding international partnerships
 Developing a national operating network
 Becoming a recognised part of higher education
 Developing an applied research capability
 Investment in facilities and infrastructure
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In order for William Angliss Institute to achieve its strategic priorities and educational and financial
objectives an internal analysis has been completed and three key themes have been identified that
are essential in building William Angliss Institute’s capability to respond to changes in the market
place and changes in government policy. The three key themes of the 2012 – 2016 Strategic Plan
are:
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Product Leadership
Resource and Capability Leadership
Process Leadership
INSTITUTE VALUES
Personal Responsibility:
accountability, responsiveness, integrity, respect impartiality
& human rights
Inspiration:
passionate, stimulating and optimistic
Empowerment:
nurturing, encouragement, confidence
Community:
sharing, partnership and connections
Expertise:
leadership, dedication, excellence
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