Registrar’s Office: Frequently Asked Questions STUDENT General Information: 1. How can I change my name/address with the College? a. All address changes must be submitted to the Registrar’s Office in writing with your signature. A change of address form is available on the Registrar’s page of the Cedar Crest website. Students are also able to change their address online after logging on to My Cedar Crest. Once logged on, click ‘Personal Info’ (next to your name at the top of the page), then click ‘Biographical Info’. Click the pencil icon next to ‘Name and Address’ in order to change your address. Name changes must also be submitted to the Registrar’s Office in writing with a signature. You must also provide legal proof of the name change. 2. Who do I contact regarding a bill? a. For information regarding billing, tuition reimbursement and financial aid, contact Student Financial Services at (610)606-4602. 3. What do I need to do to declare my major? a. In order to declare your major, you must be a matriculated (formally accepted) student at Cedar Crest College. You must complete the Declaration of Major form, which is available in the Registrar’s Office or on the Registrar’s Office page on the website. On this form you will specify any majors, minors, concentrations, or certificates you are pursuing. You must also have the form signed by your current advisor, and the chairperson for each program you are declaring. Once you have completed the form and obtained all of the signatures, you may submit the form to the Registrar’s Office. (Please note: The same form will be used for any changes you make to your declared program(s)). 4. How do I find out what courses are being offered at Cedar Crest? a. The course listing is available to the public online on My Cedar Crest. You can access My Cedar Crest directly at https://my.cedarcrest.edu. Click ‘Course Search’ on the right side of the page, and specify your search criteria in order to find courses. You can browse all available courses by choosing your desired semester and clicking ‘Search’. 5. How do I add, drop, or withdraw from a course? a. Students are able to add and drop courses online on My Cedar Crest. You must log on with your username and password in order to use this feature. To add and drop courses, click ‘Add/Drop Courses’ on the home page after logging in. You can also do a course search to find courses you would like to add. To withdraw from a course, you can complete the online course withdrawal form on My Cedar Crest. You must be logged on to use this feature. Click on ‘Current Students’ tab, the Registrar’s Office, and then choose ‘Continue to Form’ under Course Withdrawal Form. If you are having difficulty using My Cedar Crest to drop, add, or withdraw from courses, you may also submit your request in writing to the Registrar’s Office. You may email us at registrar@cedarcrest.edu from your Cedar Crest email account, send a signed fax to (610)740-3766, or come into the office to fill out a form. Forms for dropping, adding, and withdrawing are available for printing on the Registrar’s Page of the Cedar Crest Website. 6. Does my family have access to my academic record? a. The Family Educational Rights and Privacy Act of 1974 (FERPA) prohibits any outside party from having access to a student’s academic information without a signed release from the student. Therefore, a parent, relative, friend, employer, etc. cannot access a student’s information without permission from the student. If you would like to allow someone access to your information, please complete the Release of Information form which is available in the Registrar’s Office or on the Registrar’s Page of the Cedar Crest website. Completion of this form is not required. 7. Can I email the Registrar’s Office? a. You can contact the Registrar’s Office by emailing registrar@cedarcrest.edu. Any requests sent through email must be sent from a Cedar Crest email account. Passwords: 1. How can I get my username and password for My Cedar Crest? a. Your username for My Cedar Crest is your student ID number, which can be found on most correspondence from the College. The password would have been mailed to your home address after your first course registration at Cedar Crest College, in the same letter as your network and email login information. Passwords to My Cedar Crest can only be released to a student through US standard mail, or in person with a photo ID in the IT Office, or to a Cedar Crest College email account. Your password will never be released to any other party. If you know your Student ID Number, you can contact the IT Help Desk at (610)6064666, ext. 3348, and a new password will be sent to your Cedar Crest email account. 2. How do I get my login information for online classes? a. Access to the online portion of your courses is through your MyCedarCrest account. Once you have logged onto the MyCedarCrest site, go to the Current Students Tab. On this page, you'll see the portlet for the Cedar Crest Login Link. Please note that you will need to complete the Informed Consent Statement before gaining access to your courses. Once on the Comcourse site your enrolled courses are listed on the right side of this screen. You will not have access to these courses until 72 hours prior to the start of the Semester. 3. How can I get the password for my email account? a. Email addresses are created and maintained by the Information Technology department. Please contact the IT Help Desk at (610)606-4666, ext. 3348. 4. How do I get my password to use the computers on campus? a. The computers in the computer lab are maintained by Information Technology. Please contact the IT Help Desk at (610)606-4666, ext. 3348. OCICU: 1. Who can register for online consortium (OCICU) courses? a. Cedar Crest is a member of the Online Consortium of Independent Colleges and Universities (OCICU), which offers a wide variety of online courses from accredited educational institutions. Students enrolled in the School of Adult and Graduate Education (SAGE) are permitted to take OCICU courses throughout the year. Traditional students are only permitted to take OCICU courses offered during summer sessions, provided that a suitable course that meets the academic needs of a student is not available at Cedar Crest. All credits and grades earned via OCICU courses will be computed into the student’s cumulative average. Credits earned via OCICU courses will not be treated as transfer credits. If students want to use an OCICU course to satisfy a degree, certificate, or general education requirement, they must receive approval in advance from their academic advisor and the appropriate Department Chair at Cedar Crest. Please note that OCICU courses use a different academic calendar. Please refer to OCICU calendar on mycedarcrest. 2. How do I register for online consortium (OCICU) classes? a. To register for an online OCICU course, login to my.cedarcrest.edu, go to the SAGE tab, and follow the steps for online courses on the right side. Please note that OCICU courses often have different start and end dates from on-campus Cedar Crest College courses. Once your request has been submitted, please allow 2-3 weeks for the host school to contact you with login information. 3. How do I drop/withdraw from online consortium (OCICU) classes? a. If you need to drop your OCICU course, you may do so the same way as you registered for the course. If you need to withdraw from your OCICU course, you may do so through the withdrawal portlet on my.CedarCrest.edu or by e-mailing the Registrar’s Office. Please note that withdrawal deadlines may be different from on-campus Cedar Crest courses. 4. How do I purchase books for my online consortium classes? a. Books for OCICU courses may be purchased through the host school’s bookstore. Grades: 1. How do I find my grades online? a. To access your grades on My Cedar Crest, log on with your username and password. Click on the ‘Current Student’ tab, then ‘Registrar’s Office’ on the left hand side of the page. Next, click ‘Courses and Grading’, then, ‘My Grades’ on the left. 2. What should I do if I still do not have a grade for my class? a. If a grade for your course is still missing, try contacting the instructor to make sure that you have submitted all of the necessary materials. The Registrar’s Office strives to have all professors submit grades in a timely manner. Final Exams: 1. When and where are the final exams? The final exam schedule can be found on My Cedar Crest under the Registrar’s Office link. For specific room assignments, contact the instructor or the department administrative assistants. Incomplete Grades: 1. How do I request an incomplete grade? a. Incomplete grades can be requested for from the professor. If approved, a temporary grade of “I” will be given to a student who is doing passing work, but for reasons beyond the student’s control, is not able to complete a major assignment or examination by the deadline for submitting grades. In order to be eligible for an “I” grade, the student must have 75% of the work for the course already completed. The deadline to request an “I” grade is the last day of class (this does not include the final exam period). An incomplete must be requested by the student and approved by the instructor. In cases involving unusual circumstances, such as sickness or injury, a member of Academic Services may request an incomplete on the student’s behalf. Evidence from Health Services or a physician is expected for reasons of illness. 2. How is work completed for an incomplete grade? a. Work must be completed within the first six weeks after the end of the examination period or the grade will automatically become a failure, unless otherwise notified in writing by the instructor. The student will be responsible for making all arrangements with the instructor to complete their coursework. It is the student’s responsibility to submit completed work in the agreed upon timetable. Graduation: 1. How do I apply for graduation? a. All students are required to complete an application for degree in order to graduate or complete a certificate program. This can be done online on My Cedar Crest. To apply online, log on to My Cedar Crest and click the ‘Current Student’ tab, then ‘Registrar’s Office’. Click on ‘Apply to Graduate’ and complete the form. 2. What is the deadline to apply for graduation? a. The deadlines to apply for graduation are as follows: May Graduation Apply by December 1st of the previous calendar year August Graduation Apply by April 1st of the same calendar year January Graduation Apply by August 1st of the previous calendar year 3. How do I find out more information about graduation? a. If you have applied for graduation, you will find the commencement paperwork on My Cedar Crest about 6 weeks before the ceremony. Everything you need to prepare for graduation will be posted. If you have questions regarding the commencement ceremony and the information posted, you may contact Student Affairs at (610)606-4603. If you have questions regarding your general education requirements, contact the Registrar’s Office at (610)740-3765. Or, if you have questions regarding your major/minor requirements, please contact your advisor. Requests: 1. How do I request a room? a. If you are a student requesting a room, please logon to My Cedar Crest, choose the Current Students tab, then the Tompkins College Center link and then Room Reservation Request. 2. How do I request an audit of my general education requirements? a. You may request an audit from the Registrar’s Office at any time by sending an email from your Cedar Crest email account or coming into the Registrar’s Office. We will evaluate your general education requirements, not your major requirements. If you need an audit of your major requirements, contact your advisor. General education audits generally take 2-3 weeks for processing, but may take longer around holidays and at the beginning and end of the semester, so please plan accordingly. Transferring Courses: 1. What is the LVAIC program? a. Full time traditional students, other than first semester freshmen, who are in good academic standing may register for undergraduate courses at other institutions of the Lehigh Valley Association of Independent Colleges (LVAIC), provided those courses are not available to them at Cedar Crest. The LVAIC participating institutions are DeSales University, Lafayette College, Lehigh University, Moravian College, and Muhlenberg College. Traditional students pay the comprehensive tuition to their home institution, but may be required to pay applicable fees to the host institution. The form is available online at lvaic.org. Matriculated degree-seeking SAGE students are also eligible for LVAIC cross-registration privileges. SAGE students are billed by the host institution at their per credit rate, plus applicable fees. (All students pay the host institution for summer courses.) Grades earned at an LVAIC institution are computed into the student’s cumulative average at the home institution. 2. Are there restrictions when cross-registering for a course? a. Yes, a few restrictions apply. Students may only cross-register for up to two courses per term or summer session with a limit of 8 courses total. No independent study, online, tutorial, internship, audits, music lessons, other individualized instruction courses, or other exclusions as determined by the host institution are permitted through cross-registration. Students may not take a course equivalent to one in which they have already received credit at the home institution and students may not cross-register for a course that is offered at the home institution. 3. What do I have to do to take a course at a non-LVAIC institution? a. A matriculated student interested in studying at another institution shall first consult with her faculty advisor and/or major department Chairperson. A maximum of 18 credits may be transferred to Cedar Crest after a student matriculates but before her final 30 credits, provided that students have not already transferred in the maximum number of credits allowed. A maximum of 4 of the 18 credits may be transferred in within the final 30 credits. The student must complete the permission for transfer of credit form prior to taking any course. This form is available in the Registrar’s Office or on the office web site. Credit is transferrable if the grade is C or better. Quality points are not transferred and the grade is not computed into the cumulative average. The student is responsible to request an official transcript be sent to the Registrar’s Office upon completion of a course. 4. How do I know if a course from another college transfers to Cedar Crest? a. Cedar Crest has transfer agreements with many of the local community colleges. If you wish to take a course at a community college, you can check the transfer guides on the web site to see if the course will transfer in. Go to the Admissions tab on Cedar Crest’s homepage, then click on ‘Transfer Students’, then scroll down to Transfer Guides. If you are taking a course at a college that we do not have a transfer agreement with, you must have the course approved by the corresponding department Chair at Cedar Crest. For example, if you are taking a Biology course at Temple University, you must have Cedar Crest’s Biology Chairperson approve the transfer of the course. The Chair will authorize the course by signing in the designated area on the permission to transfer credit form. Veteran’s Benefits: 1. How do I apply for Veteran’s Benefits? If you will be using Veteran’s benefits while at Cedar Crest, please provide a copy (fax or mail) of your Certificate of Eligibility to the Registrar’s Office.