Globalization 3.0 and its Effects on Computing Stephen Barnes SDC I – October 2nd, 2007 Introduction The worldwide effect known as Globalization is evidenced everywhere you look. Just a cursory glance in one’s pockets could reveal a key ring made in China, flash memory from Korea, or a cell phone produced in Taiwan. An average computer can have parts that come from over 400 companies worldwide (Friedman 520). Globalization has been a factor in the worldwide economy for centuries now, but Thomas Friedman has divided it into three separate eras. Globalization 1.0 was 1492 to 1800, Globalization 2.0 was 1800-2000, and Globalization 3.0 is 2000-present (Friedman 9). The main factor that differentiates Globalization 3.0 “is the newfound power for individuals to collaborate and compete globally.” (Friedman 10) In the middle of this shrinking of the world sits computing. Because of technology, communication and global business practices that were could only have been fantasy 20 years ago are now reality. Globalization brings about many ethical challenges to the table. One of the easily seen debates is against outsourcing. Namely, should a company outsource a job to stay competitive in a global marketplace, or should it rely on its local workforce to ensure loyalty to its workers. Other considerations have to be taken into account that deal directly with computing, such as the fact that it is illegal to personal tax information from another state/country. However, because of modern computing you may remotely log into the computer that is located in the state where the data is held. The effects of globalization are far reaching, and I will discuss some of the positive and negative aspects as they are related to the future of computing. Benefits of Globalization The benefits of Globalization are immediate as the world becomes flat. Efficiency is increased, profits are raised, and product development times are drastically reduced. Ethically a company is responsible to its shareholders, and as such it is the company’s responsibility to deliver profits and an expanding business. Logically, many businesses look to India as a back office and China for manufacturing because of their high efficiency, exchange rates, and large workforce. Computing is especially evident in India. For example, in 2005 roughly 400,000 US tax returns were outsourced to India from middle level CPA’s using work flow software (Friedman 13). Data security is an important issue – all of the data stays in the US and the Indian accountant cannot see important information such as name and Social Security Number (Friedman 13). Ethically the data must be at least this secure to protect the customer who does not know that their tax form is being filled out halfway across the world. Andrew S. Grove, previous CEO of the Intel Corporation, has a motto that “Only the paranoid survive.” (Grove) This may not seem a benefit at first glance, but it is a hint as to how fast the technology industry is moving. According to Grove strategic inflection points, a fundamental change in business, are often brought on by technology. Being at the forefront of both Globalization and developing business strategic inflection points means that ethics in the field of computing must excel. Finally, computer communications technology has allowed the world to become a fully 24/7 business. The time difference between the US and countries such as India and China has decreased cost for service during night hours in the West. As a result, global supply chains can be set up such as the one implemented by Dell. By implementing global supply chains, cost is decreased and response time to the customer is also similarly reduced. Negative Effects of Globalization The most easily seen negative effect from globalization has been the widespread organization of terrorist networks. Terrorist networks can use the same outsourcing, training, and supply chain style networking of a flat world to quickly, efficiently, and most importantly – anonymously – organize themselves (Friedman 530). Another aspect that makes globalization particularly difficult is the corruption and lax intellectual property rights in countries such as China (Galef). Adding countries with rampant intellectual property problems discourages innovation – especially in the high tech and software areas. In some countries emerging in the global economy there is a growing rural vs. urban inequality as the rural areas are not able to stay competitive with global businesses running in the major urban areas (Galef). Yet again, the ethical dilemma concerns protecting jobs in one’s home country as opposed to globalizing. One possible solution to this is to use computers and the internet to allow for unprecedented connection to rural areas. Because of the development of communication systems, work flow software, and the personal computer, it is now possible to work from locations outside of a centralized office more than ever. Conclusion Computing is the biggest reason why the world is becoming flatter and why we are in Globalization 3.0. While globalization may not be the preferred path for some, it is a concept that is here to stay. The global ramifications of business and technology now mean that there should be even more emphasis on ethics in business practices and on the individual level. As computer engineers and computer scientists entering the workforce, we are the voice of the next generation of the flat world. In order to make Globalization work our voice will have to be ethically strong and clear. Works Cited Friedman, Thomas L. The World Is Flat. New York: Farrar, Straus and Giroux, 2006. Galef, Richard Vietor and Julia. "China and the WTO: What Price membership?" Case Study. 2006. Grove, Andrew S. "Only the Paranoid Survive: Book Preface." 1996. 30th September 2007 <http://www.intel.com/pressroom/kits/bios/grove/paranoid.htm>. Globalization 3.0 and its Effects on Computing Stephen Barnes SDC I, October 2nd, 2007 Questions – suitable for an assessment exam on this topic Q1: What version of globalization are we currently in? A1: Globalization 3.0 Q2: What is one benefit from Globalization? A2: Efficiency Profits increased Shorter Development Periods Global Supply Chains True 24/7 businesses Q3: What is one disadvantage to Globalization? A3: Terrorists can use it too Corruption and Intellectual Property Rights issues Rural vs Urban problems