Department of Human Resources OPSEU Job Description

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Department of Human Resources

OPSEU Job Description

Job Title:

Job Number:

Marketing Assistant/Graphic Designer

A-249

NOC:

Band:

611

7

Athletics & Recreation Department:

Supervisor Title: Assistant Director, Customer Engagement & Operations

Last Reviewed: August 22, 2013

Job Purpose

Reporting to the Assistant Director,

Customer Engagement & Operations

, the Marketing

Assistant/Graphic Designer provides support for the development and implementation of marketing strategies, internal/external communication, public relations, and special event planning for the Department of Athletics & Recreation, to increase brand awareness and support revenue generation. This position develops written material for print and electronic media and produces all creative content utilizing graphic design technology, photography and writing skills.

Key Activities

Graphic Design & Marketing:

1.

With direction from the Assistant Director,

Customer Engagement & Operations

, implements strategies identified in the marketing plan for the Athletics Department and its programs, including the Trent varsity program, campus recreation, community membership, Aquatics and fitness programming to build awareness and participation with all key user groups including, current and prospective students, faculty, staff, alumni and members of the community.

2.

Utilizing graphic design technology, conceptualizes, designs, produces and distributes a wide variety of promotional material for all programs including: the Athletics Centre, varsity, campus recreation, and community membership, aquatics and fitness programming. Materials include but are not limited to: membership and program guides, banners, posters, advertisements, web pieces, signage, business and sponsorship proposals, and newsletters.

3.

Works with program coordinators in Member Services, Fitness, Campus Rec, Trent

Summer Sports Camp, and varsity to evaluate the effectiveness of marketing strategies to support revenue generation for the Department.

4.

Coordinates ad placement and manages timelines, based on annual marketing strategy developed by Assistant Director.

Job Number: A-249 Page 1 of 5 Last updated: August 22, 2013

5.

Oversees the integrity of branding and visual identity guidelines and acts as a resource to provide advice and direction to departmental staff on these standards across the department.

6.

Liaises with companies and community groups to develop promotional opportunities at events and raise profile of the Athletics Centre, Trent Athletics programs, and varsity sport.

7.

Takes photographs and sources photography and other images for print and electronic publications, using both internal and external sources.

8.

Act as liaison with and oversees the work of printers and other vendors as assigned.

9.

Performs other graphic design and production tasks as assigned.

10.

Work with the sales team in developing, operating and evaluating membership strategies in order to meet monthly sales and revenue targets

11.

Works with the Athlete Development Coordinator in marketing varsity game attendance and Varsity image in the community

Communications:

1.

Prepares media releases to promote special events at the Athletics Centre. Assists the

Varsity Coordinator in preparing media releases for the varsity sport program.

2.

Develops relationship with local media outlets to gain coverage on special events or programs taking place (i.e. CHEX news coverage).

3.

Reports on signature events and produces and disseminates follow-up stories in print and electronic format.

4.

Provides writing and editing support for program staff on external communication including all promotional material and electronic media.

5.

Coordinates content for and designs, produces and distributes a quarterly newsletter to

Athletics Centre members to promote programs and support member engagement and retention.

6.

Provides support to senior staff by drafting key messages and speaking points for special events.

7.

Develops templates for all print materials to establish a consistent brand within

Athletics & Recreation, both for the TCSRC and the varsity programs.

8.

Acts as liaison between the Department and the media.

9.

Liaises and works with University’s Marketing & Communications Office and Registrar’s

Office, as required, to highlight athletics and recreation to prospective and current students.

Web, Social Media and Electronic Communications:

1.

Maintains and develops creative content for the main Athletics & Recreation website to reach target audiences.

2.

Uses social media (Facebook and twitter) to effectively engage community members.

3.

Researches best practices, trends, new strategies and take initiative in using the web and social media to effectively engage prospective community members and students

(varsity, campus rec, etc.).

Event Planning & Special Projects:

1.

Coordinates a number of special events throughout the year to support membership sales and retention and student recruitment including promotion, logistical planning and

Job Number: A-249 Page 2 of 5 Last updated: August 22, 2013

catering. Special events may include Open Houses, Member Appreciation events, and

Expos and Tradeshows.

2.

Provides assistance in coordinating key departmental events, including: Excalibur Golf

Tournament, Academic All Canadians, Athletic Awards Banquet, championship varsity tournaments.

3.

Participates in committees, special projects and represents Athletics & Recreation at external events, and tradeshows as required.

Administration:

1.

With the Assistant Director,

Customer Engagement & Operations

, assists in developing and maintaining annual budget for Marketing, Communications, and

Sponsorships for Athletics & Recreation. Monitors expenditures and reports variances to the Assistant Director,

Customer Engagement & Operations

.

2.

Oversees the public relations and image elements of the Department and Sport &

Recreation Centre.

3.

Evaluates the effectiveness of the marketing program and provides feedback to all program areas from customer satisfaction surveys and tools.

4.

Works as a member of the Department of Athletics and Recreation staff team, contributing to overall departmental planning and operations.

Analytical Reasoning

Indicate degree of complexity or difficulty of thinking and reasoning required by the job. Provide a relevant work example that is typical of roles and responsibilities of the job (i.e. not an occasional duty).

Decision Making

Indicate the degree of freedom to exercise initiative or act independently in making day- to-day decisions.

Provide a relevant work example that is typical of roles and responsibilities of the job (i.e. not an occasional duty).

Impact

Indicate the impact or consequence to the department or University of typical actions or decisions taken by the job incumbent. Provide a relevant work example that is typical of roles and responsibilities of the job

(i.e. not an occasional duty).

Education

General University Degree (3 year) or College Diploma in Marketing, Public Relations, or Graphic

Design.

Experience Required

A minimum three years of directly-related experience in graphic design, marketing and promotion.

Portfolio of work that demonstrates ability to apply design theories and principles to develop

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effective design solutions – advertising, publications design, website design, information design and photography.

Considerable knowledge of writing techniques to communicate effectively to a variety of audiences.

Proficiency using graphic design software (In Design, Adobe Photoshop). Intermediate level of computer skills in Microsoft Word, Excel, and PowerPoint.

Excellent organizational and planning skills to manage diverse projects and shifting priorities with tight timelines.

Excellent oral communication skills, including the ability to speak publicly, to deal with the media, and to make presentations.

Ability to work effectively as part of team.

Must be able to work extended hours and evenings/weekends, as required.

Access to a vehicle to attend meetings or special events off-site.

Criminal Records Check (dated within the last 6 months) will be required as a condition of employment

Responsibility for the Work of Others

Indicate whether the incumbent is directly or indirectly responsible for the work of others. Provide the title of the position(s) as well as an example of how the incumbent is responsible for the work of others on a daily basis. Specifically, indicate whether the position has responsibility for hiring and supervision of student workers.

Direct Responsibility

N/A

Indirect Responsibility

N/A

Communication

Indicate the title(s) of individuals internal and external to the University that the incumbent communicates with on a regular basis. Provide a brief description of the purpose for communicating with these individuals.

Internal

External

Motor/ Sensory Skills

Indicate the level of proficiency or precision in motor or sensory skills required by the job. Examples include but are not limited to: small/large movement to operate machinery; coordinated movement; equilibrium to maintain balance; dexterity to grasp, move, assemble objects or operate equipment; hearing, sight, touch, smell, taste. Provide a brief description of tasks performed that require motor/sensory skills.

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Effort

Indicate the physical and/or mental demands of the position in the ordinary course of performing the role.

Examples include but are not limited to: lifting, moving, carrying, pushing/pulling, reaching, kneeling, remaining motionless, sustained concentration or focus. Provide a brief description of the tasks performed that are physically and/or mentally demanding.

Mental

Physical

Working Conditions

Indicate any physical and psychological conditions of the position that make the job unpleasant, disagreeable and/or hazardous to health and well-being. Describe the nature, frequency and duration of exposure.

Physical

Psychological

Job Description Approved by Human Resources (as per Article 17.1):

Name (print):

Signature: Date:

Signatures -

indicating that the job description has been read and understood:

Incumbent

Name (print):

Signature:

Immediate Supervisor:

Date:

Name (print):

Signature:

Department Head/ Dean:

Name (print):

Signature:

Date:

Date:

Job Number: A-249 Page 5 of 5 Last updated: August 22, 2013

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