Language, Literacy and Numeracy SIT50312 Diploma in Hospitality Student Name Student ID # Group Date Assessment Task No. and Type: Language, Literacy and Numeracy This test is to ensure that you have an adequate level of language, literacy and numeracy competence to undertake your course. MACE is required to ensure that our Training and Assessment meets the needs of all Learners. By completing this short test we will be able to further assess your needs as a student, and whether or not we will be required to assist you with additional learning opportunities. You have a maximum of 60 minutes to complete this test. Please feel free to write on the paper, for example when you may be calculating answers. You should attempt every question and write clearly. There are no marks for this test; it is set to give MACE an indication of your language, literacy and numeracy skills. Assessment Outcome Australian Core Skills Framework Learning Reading Writing Oral Communication Assessor Name Assessor Signature Date Feedback for Student Student Signature Date CALCULATORS ARE NOT PERMITTED Document No. KG Issue Date: 24/10/2013 Next Review Date: 31/12/2013 Version No. 1 Page 1 of 9 Numeracy Grammar, punctuation and spelling Part A: Circle the correct answer. 1. TAB announced _________________ opening 20 new outlets next year. a) it is b) they are 2. We need three _______________ and two ___________ for the soup. a) fungi / potatos b) fungus / potatoes c) fungis / potatoes d) fungi / potatoes 3. Chairs ______________ don’t have cushions are uncomfortable to sit on. a) that b) which c) whose d) where 4. The fresh herbs really ________________ the chicken. a) compliment b) complement 5. Which of these sentences is grammatically correct? a) He had less men than in the previous campaign. b) He had fewer men than in the previous campaign. 6. I will see you first and ______________ go to the kitchen. a) than b) then 7. Now remember, you ______________ the test until the teacher tells you to. a) could not start b) are not to start c) haven’t started Document No. KG Issue Date: 24/10/2013 Next Review Date: 31/12/2013 Version No. 1 Page 2 of 9 2 Part B: Correct any spelling errors that appear in the following words. Write your answers in the space provided. Note that some words may be correct – also write in the correct words. rapport ___________________________ initiative _________________________ remmuneration inovation __________________________ comunication ____________________ recieve _______________________ ___________________________ implement ________________________ enrolment _________________________ criterian __________________________ competancy ________________________ Part C: In the following sentences circle the correct word in the bracket I don’t like buying clothes (that, which) aren’t made in Australia. (Its, It’s) going to rain. I ate (less, fewer) biscuits today than I did yesterday. That movie (affected, effected) me like no other movie has. Part D: Write the following sentences and correct any errors. I bet either Mike nor Lesley will like that flavour. ___________________________________________________________________________ I wish I could loose more weight. ___________________________________________________________________________ Their is the missing sock. ___________________________________________________________________________ Is David and Michael coming to the park? ___________________________________________________________________________________ Document No. KG Issue Date: 24/10/2013 Next Review Date: 31/12/2013 Version No. 1 Page 3 of 9 3 Writing exercise – State your opinion Choose one of the following statements and write enough to clearly state your opinion about the statement. Explain your reasoning and provide examples where suitable. 1. Responsible gambling is up to each individual. 2. I want to work in hospitality because …….. 3. Hospitality workers are well paid. 4. Smoking is bad for your health. Use paragraphs and correct spelling and grammar. Remember to plan your work before you start and review your work when you finish. Statement Chosen (Circle one – 1, 2, 3 or 4) __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ Document No. KG Issue Date: 24/10/2013 Next Review Date: 31/12/2013 Version No. 1 Page 4 of 9 4 Learning about change Taken from the Age 4 Aug 2013 Read the article below and answer the questions that follow. Restaurant empires in crisis Some of Melbourne's most prominent hospitality figures have been forced to close venues or dramatically restructure their debt-ridden empires as the industry faces the biggest upheaval since the introduction of the controversial fringe benefits tax in 1986. Almost 1500 Victorian restaurants have closed their doors over the past 12 months, which has been blamed on soaring labour costs, corporate belt-tightening and the ''Masterchef effect'' that has inspired a generation of home cooks. Restaurant and Catering Australia chief executive John Hart said the industry was gripped by a ''systemic crisis'' that had forced some owners to flout award wage laws and avoid tax. ''And that just creates unfair competition between the businesses that do the right thing and those that don't,'' Mr Hart said. Food writer Richard Cornish said Melbourne's struggling hospitality scene was having a knock-on effect for suppliers of meat, fresh produce and alcohol, with many winding back credit terms or only accepting cash. He said many restaurateurs had been skewered by soaring labour costs and high rents. ''In Australia wages are high, penalty rates are a big issue and passing on the cost of labour at the weekend is incredibly difficult. On top of that, you have big rents. Australian landlords are some of the most rapacious in the world,'' he said. 1. Why do you think there have been so many restaurant closures in the last year? _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ Document No. KG Issue Date: 24/10/2013 Next Review Date: 31/12/2013 Version No. 1 Page 5 of 9 5 2. What could be some of the impacts of so many closures in such a short period of time? _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ 3. What resources could you use to inform yourself about the factors affecting the profitability of the hospitality industry? _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ _________________________________________________________________________________ Document No. KG Issue Date: 24/10/2013 Next Review Date: 31/12/2013 Version No. 1 Page 6 of 9 6 Numeracy exercise Use the information from the signs below to answer the questions that follow. Show how you worked out all your answers. Café Connect Food Fare Days Open Monday – Friday Days Open Tuesday – Sunday Days Closed Saturday – Sunday Days Closed Monday Hours Open 8am – 5pm Hours Open Tuesday – Thursday 10am – 7pm Friday – Sunday 11am – 11pm a) What are the total hours that Café Connect is open in one full week? b) Tony works full shifts at Café Connect on the following days – Monday, Wednesday, Thursday and Friday. Sarah works full shifts at Food Fare on Wednesday, Saturday and Sunday. Who works more hours in a week, Tony or Sarah? (Ignore break times) Show how you worked this out. c) Sarah is paid $18.00/hour. What is her total pay for one week (before tax)? Show how you worked this out. Document No. KG Issue Date: 24/10/2013 Next Review Date: 31/12/2013 Version No. 1 Page 7 of 9 7 Reading, writing and numeracy exercise Injury hotspots diagram: Hospitality The most common injuries experienced by workers in the fast food industry. 1. According to this diagram, the most common injury experienced by workers in the fast food industry is to the back. Why do you think this is the case? _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ _______________________________________________________________________________________________ Document No. KG Issue Date: 24/10/2013 Next Review Date: 31/12/2013 Version No. 1 Page 8 of 9 8 2. Use the information in the diagram on the previous page to complete the % column in the following table Body part Hands and fingers 3. % of total Injury type Laceration and open wound Hazards Knives / sharp objects Back Muscle and tendon sprains and strains Manual tasks Knee Muscle and tendon sprains and strains Slips, trips and falls Shoulder Muscle and tendon sprains and strains Slips, trips and falls Wrist Fractures Slips, trips and falls Ankle Muscle and tendon sprains and strains Slips, trips and falls Foot and toes Muscle and tendon sprains and strains, fractures, bruising Slips, trips and falls Forearm Burns Hot substances Use the grid below to: a) mark up the axis b) sketch a bar graph to represent the information in the % column of the table above Percentage of total % Body Part Body Part Document No. KG Issue Date: 24/10/2013 Next Review Date: 31/12/2013 Version No. 1 Page 9 of 9 9